<?xml version="1.0"?>
<blogs ups="1776647168"><blog><ArticleID>706</ArticleID><title>How Content Marketing is Used in B2B Marketing - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/laz3vk4.jpg" alt="" width="600" height="1451" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.inboundinsurancemarketing.com/blog/bid/203667/Infographic-How-Content-Marketing-is-Used-in-B2B-Marketing"&gt;inboundinsurancemarketing.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-31 20:42:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-31 20:42:56</lastModified><lastModifiedUnix>1420058576</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/706/how_content_marketing_is_used_in_b2b_marketing_-_infographic</item_location></blog><blog><ArticleID>705</ArticleID><title>The 36 Rules Of Social Media - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.hypebot.com/.a/6a00d83451b36c69e2017d3db0f863970c-800wi" alt="" width="600" height="743" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.hypebot.com/hypebot/2012/11/the-36-rules-of-social-media-infographic.html"&gt;Hypebot.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-30 19:27:45</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-30 19:27:45</lastModified><lastModifiedUnix>1419967665</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/705/the_36_rules_of_social_media_-_infographic</item_location></blog><blog><ArticleID>704</ArticleID><title>Why Personalized Marketing Will Dominate in 2015 - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.marketingprofs.com/assets/images/daily-chirp/why-personalized-marketing-will-dominate-in-2015-infographic.jpg" alt="" width="600" height="1913" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.marketingprofs.com/chirp/2015/26743/why-personalized-marketing-will-dominate-in-2015-infographic"&gt;Marketingprofs.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-30 19:25:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-30 19:25:40</lastModified><lastModifiedUnix>1419967540</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/704/why_personalized_marketing_will_dominate_in_2015_-_infographic</item_location></blog><blog><ArticleID>703</ArticleID><title>How to start a startup? - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/6Geqdob.jpg" alt="" width="600" height="3608" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/12/how-to-start-startup-infographic.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-29 22:02:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-29 22:02:52</lastModified><lastModifiedUnix>1419890572</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/703/how_to_start_a_startup__-_infographic</item_location></blog><blog><ArticleID>702</ArticleID><title>Sensible Social Media Checklist for Business v3.0 - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.hubspot.net/hub/167787/file-2179434215-jpg/WBG_Infographic_Social_Media_Checklist_V3_FIN.jpg?t=1419595406901" alt="" width="600" height="3468" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.thewholebraingroup.com/sensible-social-media-checklist-v30-infographic"&gt;Thewholebraingroup.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-29 22:01:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-29 22:01:05</lastModified><lastModifiedUnix>1419890465</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/702/sensible_social_media_checklist_for_business_v3.0_-_infographic</item_location></blog><blog><ArticleID>701</ArticleID><title>Personalization and Big Data - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://monetate.com/wp-content/uploads/2013/06/segmentation_final.png" alt="" width="600" height="2390" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://content.monetate.com/h/i/12311817-from-big-data-to-big-personalization"&gt;Monetate.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-28 12:10:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-28 12:10:07</lastModified><lastModifiedUnix>1419768607</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/701/personalization_and_big_data_-_infographic</item_location></blog><blog><ArticleID>700</ArticleID><title>SocialMedia Vs. Email Marketing - Infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/8vxlKim.jpg" alt="" width="600" height="3750" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.digitalinformationworld.com/2014/12/email-vs-social-media-marketing-infographic.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+blogspot%2FqtdAg+%28Digital+Information+World%29"&gt;Digitalinformationworld.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-28 12:08:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-28 12:08:29</lastModified><lastModifiedUnix>1419768509</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/700/socialmedia_vs._email_marketing_-_infographic_</item_location></blog><blog><ArticleID>699</ArticleID><title>Webshop beginnen of uitbouwen? Nieuw leersysteem voor e-commerce [sneak preview]</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;div class="entry-content"&gt;&lt;br /&gt; 
&lt;div class="intro"&gt;&lt;img style="vertical-align: baseline; display: block; margin-left: auto; margin-right: auto;" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/10/pecos-183x133.jpg?d599f0" alt="pecos" width="183" height="133" /&gt; 
&lt;p&gt;Ben je winkelier en wil je een webshop beginnen? E-commerce is booming in Europa. Sinds het begin van de economische crisis in 2008 is de omvang van de e-commercesector verdrievoudigd. Zoals beloofd in eerdere artikelen krijg&#xA0;je als lezer van Frankwatching&#xA0;nu&#xA0;een sneak preview van het gepersonaliseerde leersysteem over (cross-border) e-commerce: PECOS4SMEs.&lt;/p&gt; 
&lt;/div&gt; 
&lt;p&gt;De nu ontwikkelde &lsquo;Genie&rsquo; (het e-commercesysteem) is een&#xA0;eerste stap voor&#xA0;winkeliers die een webshop willen beginnen, willen uitbouwen of over de grens willen exporteren en informatie zoeken. Het systeem is nog niet eens in&#xA0;b&#xE9;ta maar ik wil je toch alvast de mogelijkheid bieden&#xA0;om het alvast uit te proberen!&lt;/p&gt; 
&lt;p&gt;Maar eerst vertel ik je wat mij opvalt aan de &lt;a href="http://www.frankwatching.com/archive/tag/e-commerce" target="_blank"&gt;e-commercelandschap&lt;/a&gt; van nu.&lt;/p&gt; 
&lt;h2&gt;E-commerce in Europa: uitbreiden naar het buitenland?&lt;/h2&gt; 
&lt;p&gt;Vooral Zuid-Europese landen zijn op zoek naar&#xA0;kennis over hoe je e-commercesystemen opbouwt&#xA0;en, meer nog, hoe je over de grens verkoopt. In het Noorden van Europa is de e-commercemarkt juist aan het verzadigen. Hier is verkoop over de grens de enige serieuze uitbreidmogelijkheid.&lt;/p&gt; 
&lt;p&gt;Zowel in het zuiden als in het noorden van Europa is een grote vraag naar meer kennis over hoe je een webshop opzet en hoe&#xA0;je die webshop&#xA0;over de grens uitbreidt. Terwijl overheden in het zuiden hun best doen om gratis informatie te verstrekken, moeten winkeliers in het noorden het doen met duurbetaale consultants en elkaar. Uit gesprekken die ik onlangs met een tiental entrepreneurs had in Frankrijk, Duitsland, Belgi&#xEB; en Nederland kwam nog eens de honger naar informatie naar voren. Veel van hen wantrouwen consultants. Sommige proberen alles online zelf te vinden, hoewel de waarde van de gevonden informatie niet altijd duidelijk is. Anderen huren met tegenzin consultants in.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-316202" style="display: block; margin-left: auto; margin-right: auto;" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/10/Fotolia_70869411_Subscription_XXL-595x397.jpg?d599f0" alt="Online shopping and e-commerce background" width="595" height="397" /&gt;&lt;/p&gt; 
&lt;h2&gt;Enthousiaste online winkeliers&lt;/h2&gt; 
&lt;p&gt;Door het Europese &lt;a class="ExternalLink" href="http://pecos4smes.eu/nl/" target="_blank"&gt;project PECOS4SMEs&lt;/a&gt; ben ik in aanraking gekomen met talloze online&#xA0;winkeliers. Het is&#xA0;jammer&#xA0;dat deze enthousiaste specialisten zelf online niet te zien zijn, maar alleen de resultaten&#xA0;van hun inspanningen. Waar ik in&#xA0;winkels&#xA0;vaak het gevoel heb&#xA0;dat het bedienend personeel niet ge&#xEF;nteresseerd is in hun&#xA0;eigen producten of in mij als aanwezige klant, spat juist bij de online verkopers het plezier ervan af.&lt;/p&gt; 
&lt;p&gt;Zij weten niet alleen veel over hun producten en belangrijke zaken als regelgeving en hun markt, maar hebben tegelijkertijd een open houding tegenover alles wat nieuw is en klanten aanspreekt. Of het nu gaat om een&#xA0;eigenaar van een zelfgemaakte webshop&#xA0;of een online marketing-specialist van een gevestigd merk, de lol die ze uitstralen is enorm.&lt;/p&gt; 
&lt;h2&gt;&lt;img class="alignright size-full wp-image-289921" style="display: block; margin-left: auto; margin-right: auto;" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/04/Unknown-2.jpeg?d599f0" alt="Unknown-2" width="300" height="168" /&gt;De Genie: systeem voor e-commerce&lt;/h2&gt; 
&lt;p&gt;De nu ontwikelde &lsquo;Genie&rsquo; moet een eerste stap zijn voor winkeliers die een webshop willen beginnen, willen uitbouwen of over de grens willen gaan&#xA0;en informatie zoeken. Iedereen kan&#xA0;&lt;a class="ExternalLink" href="http://pecos.dcnet.eu/" target="_blank"&gt;het systeem&lt;/a&gt; gratis gebruiken. Nadat je gegevens over je eigen kennis en webshop op hebt gegeven, personaliseert het systeem raadgevingen op het gebied van marketing, bestellen, bezorging en retour, betaalsystemen en de klantervaring. De gegevens veranderen de selectie en de ranking van de raadgevingen in het systeem.&lt;/p&gt; 
&lt;p&gt;In &lt;a href="http://www.frankwatching.com/archive/tag/PECOS4SMEs/" target="_blank"&gt;eerdere artikelen op Frankwatching&lt;/a&gt; heb ik steeds de opzet van het marketing-deel van het systeem aan jullie voorgelegd.&#xA0;Door de reacties van Frankwatching-lezers (jullie!) konden we de&#xA0;raadgevingen&#xA0;verbeteren en verder aanscherpen.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-316205" style="display: block; margin-left: auto; margin-right: auto;" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/10/pecos_screenshot-595x360.jpg?d599f0" alt="pecos_screenshot" width="595" height="360" /&gt;&lt;/p&gt; 
&lt;h2&gt;Zo werkt het&lt;/h2&gt; 
&lt;p&gt;Open &lt;a class="ExternalLink" href="http://pecos.dcnet.eu/" target="_blank"&gt;het systeem&lt;/a&gt;.&#xA0;Zorg ervoor dat je Engels als voorkeurstaal kiest, de Nederlandse versie werkt helaas nog niet. Registreer je&#xA0;&ndash; dat is noodzakelijk voor pre-beta&rsquo;s &ndash;&#xA0;en maak je profiel aan. Ben je geen webshophouder of is je sector nog niet opgenomen, selecteer dan antwoorden die het dichtst bij de werkelijkheid komen&#xA0;komen.&lt;/p&gt; 
&lt;h2&gt;Online winkeliers hebben een enorm potentieel&lt;/h2&gt; 
&lt;p&gt;Wat het project mij geleerd heeft, is dat online winkeliers een verborgen groep zijn met een enorm potentieel. Als er een manier zou zijn om met elkaar in contact te komen en informatie uit te wisselen, zouden zij enorm geholpen zijn. De Genie wil een eerste stap zijn in deze richting.&#xA0;Toch&#xA0;zie ik de Genie op termijn liever vervangen worden door een wiki die bijgehouden wordt door &lt;em&gt;dedicated e-merchants&lt;/em&gt;.&lt;/p&gt; 
&lt;p&gt;Dit betekent overigens niet dat er geen plaats is voor specialisten. Specialisten zijn handig om in het netwerk te hebben. Zodat je erbij terecht kunt in het geval van onopgeloste kwesties of nieuwe ontwikkelingen. In het ideale geval&#xA0;zouden alleen die specialisten toegang moeten hebben tot de doelgroep die ook daadwerkelijk iets toevoegen.&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignright size-medium wp-image-316203" style="display: block; margin-left: auto; margin-right: auto;" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/10/Fotolia_71848150_Subscription_XXL-295x196.jpg?d599f0" alt="Feedback Text on Small Wooden Cube" width="295" height="196" /&gt;&lt;/p&gt; 
&lt;h2&gt;Wat kan er volgens jou beter?&lt;/h2&gt; 
&lt;p&gt;Een eerste stap in de richting van zo&rsquo;n eerder genoemde&#xA0;wiki zou in de Nederlandse versie van de Genie gezet kunnen worden. In plaats van de Nederlandse versie tot een slaafse vertaling te maken van de Europese Genie, zouden we alvast kunnen beginnen met een &lt;a href="http://www.frankwatching.com/archive/tag/crowdsourcing" target="_blank"&gt;crowdsourced&lt;/a&gt; versie.&lt;/p&gt; 
&lt;p&gt;Heb je&#xA0;als online MKB-ondernemer zin om je eigen kennis te delen? Kom&#xA0;je tijdens het rondkijken&#xA0;tips tegen waarvan jij denkt dat jij die beter kunt beschrijven, laat mij dan gerust jouw eigen, Nederlandse versie weten. Stuur me dan van&#xA0;tevoren even een mailtje, zodat je een template krijgt om vanuit te werken: &lt;a href="mailto:onno.hansen@gmail.com"&gt;onno.hansen@gmail.com&lt;/a&gt;. Hopelijk bouwen we zo een nog relevanter systeem van en voor webshophouders.&lt;/p&gt; 
&lt;h2&gt;Wat vind je ervan? Laat het me weten!&lt;/h2&gt; 
&lt;p&gt;Ik ben zelf nog niet helemaal tevreden met de huidige staat van het systeem. Met name aan de user interface valt nog flink wat te verbeteren. Ook is nog niet alle content aanwezig. Zo ontbreken de bedankjes aan de Frankwatching-lezers nog, die eerder een content-bijdrage hebben geleverd. In de definitieve versie zullen die bedankjes natuurlijk wel opgenomen zijn.&lt;/p&gt; 
&lt;p&gt;Ik ben erg benieuwd naar wat je van het systeem vindt! Dat kun je doorgeven via onze&#xA0;&lt;a href="https://www.surveymonkey.com/s/GenieAssessment"&gt;enquete&lt;/a&gt; of door&#xA0;te reageren onder dit artikel.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Aan het project &lt;a class="ExternalLink" href="http://www.pecos4smes.eu" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt;&#xA0;werken partners uit Italie, Polen, Groot-Brittannie, Griekenland, Belgi&#xEB; en Nederland. Het project wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is vervat.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto&rsquo;s met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt; 
&lt;/div&gt;</story><publish>2014-12-28 11:59:27</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-28 12:03:00</lastModified><lastModifiedUnix>1419768180</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/699/webshop_beginnen_of_uitbouwen__nieuw_leersysteem_voor_e-commerce__sneak_preview_</item_location></blog><blog><ArticleID>698</ArticleID><title>10 Reasons Your Business Cannot Ignore Social Media - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://huxo.co.uk/wp-content/uploads/2014/09/10-Reasons-Your-Business-Cannot-Ingore-Social-Media.jpg" alt="" width="600" height="3896" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://huxo.co.uk/10-reasons-your-business-cannot-ignore-social-media-infographic/?doing_wp_cron=1419636304.4563460350036621093750"&gt;Huxo&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-27 00:10:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-27 00:10:05</lastModified><lastModifiedUnix>1419639005</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/698/10_reasons_your_business_cannot_ignore_social_media_-_infographic</item_location></blog><blog><ArticleID>697</ArticleID><title>Social Media Has Changed How Consumers Shop Online - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://socialtimes.com/files/2014/12/crowdtapholidayshopping.jpg" alt="" width="600" height="2784" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://socialtimes.com/social-media-changed-consumers-shop-online-infographic_b208733"&gt;Socialtimes.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-26 23:37:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-26 23:37:02</lastModified><lastModifiedUnix>1419637022</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/697/social_media_has_changed_how_consumers_shop_online_-_infographic</item_location></blog><blog><ArticleID>696</ArticleID><title>Twitter influence on Christmas shopping - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://infographiclist.files.wordpress.com/2014/12/twitter-xmas-shopping.gif" alt="" width="600" height="2101" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://infographiclist.com/2014/12/23/twitter-xmas-shopping/"&gt;Infographiclist.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-26 23:27:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-26 23:27:57</lastModified><lastModifiedUnix>1419636477</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/696/twitter_influence_on_christmas_shopping_-_infographic</item_location></blog><blog><ArticleID>695</ArticleID><title>The Evolution of SEO - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.hubspot.net/hub/53/file-2122795022-jpg/seo-then-vs-now.jpg" alt="" width="600" height="4140" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.hubspot.com/marketing/evolution-of-seo"&gt;Hubspot.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-26 23:22:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-26 23:22:52</lastModified><lastModifiedUnix>1419636172</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/695/the_evolution_of_seo_-_infographic</item_location></blog><blog><ArticleID>694</ArticleID><title>More Trust, More Online Sales - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.entrepreneurmiddleeast.com/wp-content/uploads/2014/12/online-shopping-infographic.jpg" alt="" width="600" height="6578" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.entrepreneurmiddleeast.com/more-trust-more-online-sales-infographic/"&gt;Entrepreneurmiddleeast.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-23 23:16:15</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-23 23:16:15</lastModified><lastModifiedUnix>1419376575</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/694/more_trust__more_online_sales_-_infographic</item_location></blog><blog><ArticleID>693</ArticleID><title>A Visual Introduction to Customer Lifetime Value - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.hubspot.net/hub/53/file-2229554412-png/CLV.png?t=1419287416298" alt="" width="600" height="1625" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.hubspot.com/sales/a-visual-introduction-to-customer-lifetime-value-infographic"&gt;Hubspot.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-22 22:36:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-22 22:36:19</lastModified><lastModifiedUnix>1419287779</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/693/a_visual_introduction_to_customer_lifetime_value_-_infographic</item_location></blog><blog><ArticleID>692</ArticleID><title>What we learned in Social Media 2014 - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.didit.com/wp-content/uploads/2014/12/What-we-learned-in-social-media-2014-with-logo.jpg" alt="" width="600" height="946" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.didit.com/what-we-learned-in-social-media-2014-infographic/"&gt;Didit.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-21 20:05:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-21 20:05:13</lastModified><lastModifiedUnix>1419192313</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/692/what_we_learned_in_social_media_2014_-_infographic</item_location></blog><blog><ArticleID>691</ArticleID><title>The Anatomy of a High Converting Product Page - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i0.wp.com/blog.lemonstand.com/wp-content/uploads/2014/09/anatomy-high-converting-product-page-infographic.png?resize=880%2C3067" alt="" width="600" height="2091" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.lemonstand.com/the-anatomy-of-a-high-converting-product-page-infographic/"&gt;Lemonstand.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-21 20:03:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-21 20:03:06</lastModified><lastModifiedUnix>1419192186</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/691/the_anatomy_of_a_high_converting_product_page_-_infographic</item_location></blog><blog><ArticleID>690</ArticleID><title>The Best Content Types for Each Stage of the B2B Sales Cycle - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.marketingprofs.com/assets/images/daily-data-point/b2bcontent-infographic-eccolo-161214.jpg" alt="" width="600" height="3366" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.marketingprofs.com/charts/2014/26695/the-best-content-types-for-each-stage-of-the-b2b-sales-cycle-infographic"&gt;Marketingprofs.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-21 20:00:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-21 20:00:07</lastModified><lastModifiedUnix>1419192007</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/690/the_best_content_types_for_each_stage_of_the_b2b_sales_cycle_-_infographic</item_location></blog><blog><ArticleID>689</ArticleID><title>Facebook for Business: Do This, Not That! - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://louisem.com/wp-content/uploads/2014/07/facebook-for-business-infographic.jpg" alt="" width="600" height="2540" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://louisem.com/5694/facebook-for-business-infographic"&gt;Louisem.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-18 21:58:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-18 21:58:33</lastModified><lastModifiedUnix>1418939913</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/689/facebook_for_business__do_this__not_that__-_infographic</item_location></blog><blog><ArticleID>688</ArticleID><title>The Holidays Are Here! The Psychology of Impulse Buying - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://blog.marketo.com/wp-content/uploads/2014/12/The-Psychology-of-Impulse-Buying-Infographic.png" alt="" width="600" height="3681" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.marketo.com/2014/12/the-holidays-are-here-the-psychology-of-impulse-buying-infographic.html"&gt;Marketo.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-18 21:56:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-18 21:56:02</lastModified><lastModifiedUnix>1418939762</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/688/the_holidays_are_here__the_psychology_of_impulse_buying_-_infographic</item_location></blog><blog><ArticleID>687</ArticleID><title>How to Do One-to-One E-Commerce - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.inc.com/uploaded_files/inlineimage/mecommerce_29443.jpg" alt="" width="600" height="4286" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.inc.com/laura-montini/infographic/me-commerce-and-the-future-of-retail.html"&gt;Inc.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-17 23:01:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-17 23:01:24</lastModified><lastModifiedUnix>1418857284</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/687/how_to_do_one-to-one_e-commerce_-_infographic</item_location></blog><blog><ArticleID>686</ArticleID><title>2014 Marketing Statistics Every CMO Should Know - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://socialfresh.com/wp-content/uploads/2014/01/20-Captivating-Marketing-Statistics.png" alt="" width="600" height="2000" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://socialfresh.com/marketing-statistics-every-cmo-should-know-in-2014/"&gt;Socialfresh.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-15 21:22:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-15 21:22:17</lastModified><lastModifiedUnix>1418678537</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/686/2014_marketing_statistics_every_cmo_should_know_-_infographic</item_location></blog><blog><ArticleID>685</ArticleID><title>Co si  zmieni po 25 grudnia wraz z wej ciem ustawy o prawach konsumenta?</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Ustawa implementuj ca dyrektyw  2011/83/UE wchodzi w  ycie 25 grudnia 2014 roku. Jej g &#xF3;wnym celem jest lepsze wykorzystanie potencja u sprzeda y na odleg o  w Unii Europejskiej.&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;&#xA0;&bdquo;Po 25 grudnia 2014 r. polskie sklepy internetowe b d  zobowi zane do respektowania takich samych praw konsumenta i przestrzegania katalogu identycznych obowi zk&#xF3;w informacyjnych jak sklepy w pozosta ych pa stwach UE. Dostosowanie wi c dzia alno ci do prawa polskiego b dzie jednocze nie dostosowaniem do wymaga  funkcjonuj cych w ca ej UE.&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;Zgodnie z nowym prawem od przedsi biorcy nie jest wymagane umieszczenie na swojej witrynie znaku jako ci. We wszystkich pa stwach UE obowi zuje prawo do odst pienia od umowy w terminie 14 dni od otrzymania rzeczy lub w przypadku zakupu us ugi &ndash; 14 dni od zawarcia umowy.&lt;/p&gt; 
&lt;p&gt;Je eli konsument odst pi od umowy, przedsi biorca musi zwr&#xF3;ci  mu koszty zakupu towaru, jak i koszty dostarczenia go ze sklepu do klienta. Nie musi jednak zwr&#xF3;ci  koszt&#xF3;w, jakie poni&#xF3;s  konsument na odes anie towaru z powrotem do sklepu, chyba  e zgodzi  si  je ponie  lub nie poinformowa  konsumenta o konieczno ci poniesienia tych koszt&#xF3;w.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;Wi cej na ten temat mo na znale  &lt;a href="http://www.wirtualnemedia.pl/artykul/po-25-grudnia-%20%202014-r-nowe-prawo-konsumenckie-co-sie-zmieni"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-12-15 11:16:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-15 11:16:52</lastModified><lastModifiedUnix>1418642212</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/685/co_si______zmieni_po_25_grudnia_wraz_z_wej_____ciem_ustawy_o_prawach_konsumenta_</item_location></blog><blog><ArticleID>684</ArticleID><title>Ultimate page SEO factors - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://shanebarker.com/wp-content/uploads/2014/11/detailed-guide-ultimate-page-seo-factors.jpg" alt="" width="600" height="5370" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.onlinesocialmedia.net/20141208/detailed-infographic-on-ultimate-page-seo-factors/"&gt;Onlinesocialmedia.net&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-14 18:37:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-14 18:37:13</lastModified><lastModifiedUnix>1418582233</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/684/ultimate_page_seo_factors_-_infographic</item_location></blog><blog><ArticleID>683</ArticleID><title>How to Make Your First Ecommerce Sale - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://assets.entrepreneur.com/article/1418245093-how-make-first-ecommerce-sale-infographic.jpg" alt="" width="600" height="9109" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.entrepreneur.com/article/240754"&gt;Entrepreneur.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-14 18:33:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-14 18:33:49</lastModified><lastModifiedUnix>1418582029</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/683/how_to_make_your_first_ecommerce_sale_-_infographic</item_location></blog><blog><ArticleID>682</ArticleID><title>Holiday Sales   Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://www.americommerce.com/blogimages/Holiday-Sales-Info-Graphic-Max.jpg" alt="" width="600" height="6299" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.thechatshop.com/holiday-sales-infographic/"&gt;Thechatshop.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-11 21:18:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-11 21:18:13</lastModified><lastModifiedUnix>1418332693</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/682/holiday_sales__________infographic</item_location></blog><blog><ArticleID>681</ArticleID><title/><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.mediabistro.com/alltwitter/files/2014/12/social-media-ad-spending.jpg" alt="" width="580" height="10737" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.mediabistro.com/alltwitter/social-ad-spend-stats-trends_b62228#more-62228"&gt;Medisbistro.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-10 19:42:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-10 19:42:46</lastModified><lastModifiedUnix>1418240566</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/681/social_media_ad_spending__statistics___trends_-_infographic</item_location></blog><blog><ArticleID>680</ArticleID><title>Improve your search ranking with social media links - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://thumbnails-visually.netdna-ssl.com/how-can-you-improve-your-seo-with-social-media-links_50290f6fc3ab2_w719.jpg" alt="" width="600" height="1454" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.pagemodo.com/blog/improve-your-search-ranking-with-social-media-links-infographic/"&gt;Pagemodo.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-09 11:24:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-09 11:24:12</lastModified><lastModifiedUnix>1418124252</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/680/improve_your_search_ranking_with_social_media_links_-_infographic</item_location></blog><blog><ArticleID>679</ArticleID><title>Nearly 50% of Online Holiday Shoppers Abandon Slow Websites - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://socialtimes.com/files/2014/12/Ecommerce-spikes.png" alt="" width="600" height="3062" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://socialtimes.com/nearly-50-online-holiday-shoppers-abandon-slow-websites-infographic_b207973"&gt;Socialtimes.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-09 11:18:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-09 11:18:04</lastModified><lastModifiedUnix>1418123884</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/679/nearly_50__of_online_holiday_shoppers_abandon_slow_websites_-_infographic</item_location></blog><blog><ArticleID>678</ArticleID><title>Know Where To Share: Which Distribution Channel Are Best For Your Content - infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://2.bp.blogspot.com/-4wympi7dw5o/VIGeWKobLFI/AAAAAAAAsl0/rnkKhhHbfaU/s0/content-distribution-channel-breakdown-infographic.png" alt="" width="600" height="1693" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.digitalinformationworld.com/2014/12/earned-owned-and-paid-are-you-using-right-media-in-marketing-infographic.html"&gt;Digitalinformationworld.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-09 11:03:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-12-09 11:03:19</lastModified><lastModifiedUnix>1418122999</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/678/know_where_to_share__which_distribution_channel_are_best_for_your_content_-_infographic_</item_location></blog><blog><ArticleID>677</ArticleID><title>Quick Guide to Going Global 35 Tips for 10 Countries - infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://3.bp.blogspot.com/-1y1OgIM2J4U/VHyErF3FF5I/AAAAAAAAXL4/-wY3oI0J03I/s1600/Quick-Guide-to-Going-Global-35-Tips-for-10-Countries.png" alt="" width="600" height="356" /&gt;&lt;/p&gt; 
&lt;p&gt;Source &lt;a href="http://www.visualistan.com/2014/12/quick-guide-to-going-global-35-tips-for-10-countries.html"&gt;Visualistan.com&lt;/a&gt;&lt;/p&gt;</story><publish>2014-12-09 10:57:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-09 10:57:52</lastModified><lastModifiedUnix>1418122672</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/677/quick_guide_to_going_global_35_tips_for_10_countries_-_infographic_</item_location></blog><blog><ArticleID>676</ArticleID><title>Final emancipation - Ezzev Foundation</title><language>en</language><keywords/><summary/><image>https://blogs.apps.share-on.org.uk/blog_image.php/676</image><image_caption/><story>&lt;p&gt;According to Zygmunt Bauman (Identity, 2004) the indigenous population, &ldquo;the established&rdquo; or &ldquo;settled&rdquo;, is not used to negotiating about its identity. Indigenous citizens automatically belong to a given community in which they were born and &ldquo;live together in an indissoluble attachment&rdquo;. They do not ask each other questions about identity and they do not expect to be challenged on their given identity.&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt; Nevetheless, with the emancipation of immigrants, the values and identity of the indigenous are challenged. Immigrants no longer accept the given paradigms of their new country as given -especially second and third generation immigrants have started challenging the status quo as aspiring parts of the indigenous.&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt; Although the most vocal voices of immigrants are radical I do not believe that immigrants have radicalized. I believe this image is cultivated by the indigenous to legitimize their unwillingness to negotiate about their identitites. In my view most immigrants do not see the indigenous as racists or exclusionist by ideology. In my view most immigrants benignly look at the challenge in front of the indigenous because they themselves have been there before.&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt; The challenge for the indigenous is to emancipate into the new multicultural paradigm that has emerged. They are to give up their unwillingness to negotiate their identities. In an optimistic mood this challenge ahead of the indigenous, this emancipation of the last societal group, looks like the step that will bring us a healthy democracy.&lt;/p&gt;</story><publish>2014-12-09 09:49:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>6</group_id><live>1</live><lastModified>2014-12-09 09:49:24</lastModified><lastModifiedUnix>1418118564</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/676/final_emancipation_-_ezzev_foundation</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/676/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/676/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/676/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/676/thumb?size=default</image_default></blog><blog><ArticleID>723</ArticleID><title>We've broken ground!</title><language>en</language><keywords/><summary>The first three acres of land at our Mill Lane Community Growers site is ploughed!</summary><image/><image_caption/><story>&lt;p&gt;&lt;span&gt;Tuesday 25 November was a landmark moment at Bridge Community Farms when we ploughed our first three acres of land at our Mill Lane Community Growers site. &lt;/span&gt;&lt;br /&gt;&lt;br /&gt;&lt;span&gt;This was a huge milestone for the farm, which we've been working towards for two and a half years. Director Chris Maddock took his tractor to the land watched on by fellow Director, Francis Ball, and newly appointed Farm Manager, David Fletcher. We have started preparation for the land to be ready for planting in 2015.&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;span&gt;We captured a short piece of footage here:&lt;iframe src="https://www.youtube.com/embed/Agzn7_jfMss" frameborder="0" width="425" height="350"&gt;&lt;/iframe&gt;&lt;/span&gt;&lt;/p&gt;</story><publish>2014-12-09 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:54:57</lastModified><lastModifiedUnix>1440500097</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/723/we_ve_broken_ground_</item_location></blog><blog><ArticleID>675</ArticleID><title>Marketing Tactics to Skyrocket Your Online Sales - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://ecommerce-platforms.com/wp-content/uploads/2014/11/14-marketing-tactics-and-apps-to-execute-them.jpg" alt="" width="600" height="12500" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://ecommerce-platforms.com/ecommerce-selling-advice/marketing-tactics-skyrocket-online-sales-infographic"&gt;Ecommerce-platforms.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-02 20:03:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-02 20:03:19</lastModified><lastModifiedUnix>1417550599</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/675/marketing_tactics_to_skyrocket_your_online_sales_-_infographic</item_location></blog><blog><ArticleID>674</ArticleID><title>5 Ways to Create Happy Customers - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.inc.com/uploaded_files/inlineimage/Happy-Customer_29371.png" alt="" width="600" height="2288" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.inc.com/graham-winfrey/5-ways-to-create-a-happy-customer-this-holiday-season.html"&gt;Inc.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-02 20:01:26</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-02 20:01:26</lastModified><lastModifiedUnix>1417550486</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/674/5_ways_to_create_happy_customers_-_infographic</item_location></blog><blog><ArticleID>673</ArticleID><title>Transactional Email Best Practices for E-Commerce Businesses - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.ecommerceweekly.com/wp-content/uploads/2014/10/infographic_ecommerce.jpg" alt="" width="600" height="2190" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.ecommerceweekly.com/tips/infographic-transactional-email-best-practices-for-e-commerce-businesses/"&gt;Ecommerceweekly.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-12-01 18:31:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-12-01 18:31:11</lastModified><lastModifiedUnix>1417458671</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/673/transactional_email_best_practices_for_e-commerce_businesses_-_infographic</item_location></blog><blog><ArticleID>672</ArticleID><title>What Makes Shoppers Buy 2014 - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://vwo.com/blog/wp-content/uploads/2014/11/xecommerce_infographic.jpg.pagespeed.ic.tISXxuetyd.jpg" alt="" width="600" height="2201" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="https://vwo.com/blog/infographic-vwo-ecommerce-survey-2014/"&gt;Vwo.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-30 22:03:41</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-30 22:03:41</lastModified><lastModifiedUnix>1417385021</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/672/what_makes_shoppers_buy_2014_-_infographic</item_location></blog><blog><ArticleID>671</ArticleID><title>How Do You Use Facebook To Drive Social Commerce And Turn Buyers Into Brand Ambassadors? - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.dr4ward.com/.a/6a00e54fd9f059883301b8d08d8193970c-800wi" alt="" width="600" height="6074" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.dr4ward.com/dr4ward/2014/11/how-do-you-use-facebook-to-drive-social-commerce-and-turn-buyers-into-brand-ambassadors-infographic.html"&gt;Dr4ward.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-29 21:02:34</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-29 21:02:34</lastModified><lastModifiedUnix>1417294954</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/671/how_do_you_use_facebook_to_drive_social_commerce_and_turn_buyers_into_brand_ambassadors__-_infographic</item_location></blog><blog><ArticleID>722</ArticleID><title>Thank you!</title><language>en</language><keywords/><summary>A huge thank you goes out to ..</summary><image/><image_caption/><story>&lt;p&gt;Bridge Community Farms would like to say a huge thank you to ten Local Councillors who have generously donated money to help get us started.&lt;/p&gt;</story><publish>2014-11-27 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:54:20</lastModified><lastModifiedUnix>1440500060</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/722/thank_you_</item_location></blog><blog><ArticleID>670</ArticleID><title>The Content Cornucopia - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://1.bp.blogspot.com/-oL8hHAcoBbs/VHBW5h6-lJI/AAAAAAAAsLE/bnINE0QRmH0/s0/content-cornucopia.jpg" alt="" width="600" height="936" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.socialmediatoday.com/content/content-cornucopia-ingographic"&gt;Socialmediatoday.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-25 19:34:30</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-25 19:34:30</lastModified><lastModifiedUnix>1416944070</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/670/the_content_cornucopia_-_infographic</item_location></blog><blog><ArticleID>669</ArticleID><title>Accidentally in Business - infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/aW81dI5.jpg" alt="" width="600" height="2329" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/11/accidentally-in-business-infographic.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-25 19:32:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-25 19:32:37</lastModified><lastModifiedUnix>1416943957</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/669/accidentally_in_business_-_infographic_</item_location></blog><blog><ArticleID>668</ArticleID><title>International conference  "PECOS4SMEs   Cross-border e-Commerce for SMEs </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;On December 3, 2014 in the historic &lt;a href="http://en.wikipedia.org/wiki/Waag,_Amsterdam" target="_blank"&gt;Waag building&lt;/a&gt; in Amsterdam, the Netherlands [venue address: &lt;a href="https://www.google.nl/maps/place/Waag+Society/@52.372807,4.900298,17z/data=%213m1%214b1%214m2%213m1%211s0x47c609b93deae857:0xa3c3b57e66c44946" target="_blank"&gt;Nieuwmarkt 4&lt;/a&gt;] the international conference &ldquo;PECOS4SMEs &ndash; Cross-border e-Commerce for SMEs&rdquo; will take place from 14:00 to 17:30. Merchants and experts from various European countries will provide introductions on themes like security, marketing, returns and cross-border e-commerce opportunities in China. Also a master class will take place in which three actual e-commerce websites by members of Mensa&rsquo;s Big Biz club will be analyzed.&lt;/p&gt; 
&lt;p&gt;The entrance to the venue is &lt;strong&gt;free&lt;/strong&gt;. Please register &lt;a href="https://www.eventbrite.com/e/international-conference-cross-border-e-commerce-for-smes-tickets-13303488091" target="_blank"&gt;here&lt;/a&gt;. The amount of seats available is limited.&lt;/p&gt; 
&lt;p&gt;More info and draft program of conference available here: &lt;a href="http://www.ohennennoh.com/pecos4smes/international-conference-pecos4smes-cross-border-e-commerce-for-smes/ "&gt;http://www.ohennennoh.com/pecos4smes/international-conference-pecos4smes-cross-border-e-commerce-for-smes/ &lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;iframe src="http://www.youtube.com/embed/TEDuVKHDWG8" frameborder="0" width="425" height="350"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p&gt;&lt;iframe src="http://www.youtube.com/embed/JuUZ0K-dhYo" frameborder="0" width="425" height="350"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignleft size-medium wp-image-149" title="PECOS4SMEs logo" src="http://www.ohennennoh.com/wp-content/uploads/2014/11/Pecos_Logo_PNG-300x225.png" alt="" width="125" height="94" /&gt;The conference takes place within the framework of the &lt;a href="http://pecos4smes.eu/" target="_blank"&gt;European project PECOS4SMEs&lt;/a&gt;. The project produced a &lt;a href="http://pecos.dcnet.eu/" target="_blank"&gt;personalized e-commerce Genie for European SMEs&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.ohennennoh.com/wp-content/uploads/2014/03/logo-pecos-eu.jpg"&gt;&lt;img class="alignleft size-medium wp-image-87" title="" src="http://www.ohennennoh.com/wp-content/uploads/2014/03/logo-pecos-eu-300x125.jpg" alt="" width="119" height="49" /&gt;&lt;/a&gt;PECOS4SMEs has been funded with support from the European Commission. This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.&lt;/p&gt;</story><publish>2014-11-24 17:50:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-24 17:55:23</lastModified><lastModifiedUnix>1416851723</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/668/international_conference________pecos4smes__________cross-border_e-commerce_for_smes_______</item_location></blog><blog><ArticleID>667</ArticleID><title>DDD2014 - Dzie  Darmowej Dostawy 2014</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Ju  ponad 1300 sklep&#xF3;w do czy o do akcji Dzie  Darmowej Dostawy 2014. W tym roku to internetowe  wi to przypada na 2 grudnia 2014 roku. Tego dnia e-klienci&#xA0; b d  mogli zrobi  zakupy bez ponoszenia koszt&#xF3;w wysy ki. Na oficjalnej stronie &lt;a href="http://www.dziendarmowejdostawy.pl"&gt;www.dziendarmowejdostawy.pl&lt;/a&gt; mo na znale  sklepy, kt&#xF3;re przy czy y si  do akcji, ale te  mo na zg osi  sw&#xF3;j e-sklep (do 28 listopada).&lt;br /&gt;&lt;br /&gt;&bdquo;G &#xF3;wnym celem akcji Dzie  Darmowej Dostawy jest zach cenie jak najwi kszej liczby os&#xF3;b do zrobienia zakup&#xF3;w w sieci (jako alternatywy dla odwiedzania tradycyjnych sklep&#xF3;w). Darmowa dostawa dobrze przemawia do os&#xF3;b, kt&#xF3;re do tej pory nie zamawia y w sieci, ale r&#xF3;wnie  dodatkowo zach ca dotychczasowych e-klient&#xF3;w do ponownych zakup&#xF3;w.&lt;/p&gt; 
&lt;p&gt;W czasie Dnia Darmowej Dostawy 2014 (2 grudnia) sklepy uczestnicz ce w akcji oferuj  wszystkim swoim klientom darmow  dostaw  zam&#xF3;wie , niezale nie od ich warto ci, sposobu p atno ci i metody dostawy. Organizator akcji, serwis eKomercyjnie.pl, dokonuje szczeg&#xF3; owej weryfikacji &lt;br /&gt;zg aszaj cych si  firm.&lt;/p&gt; 
&lt;p&gt;Dzie  Darmowej Dostawy inspirowany jest akcj  Free Shipping Day odbywaj c  si  od 2008 roku w Stanach Zjednoczonych.&rdquo; &lt;br /&gt;&lt;br /&gt;Wi cej o akcji mo na przeczyta  &lt;a href="http://www.dziendarmowejdostawy.pl/dla-mediow"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-11-24 17:28:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-24 17:28:52</lastModified><lastModifiedUnix>1416850132</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/667/ddd2014_-_dzie______darmowej_dostawy_2014</item_location></blog><blog><ArticleID>666</ArticleID><title>Facebook vs LinkedIn advertising for B2B companies - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/10/Marketing-Mojo_LIvsFacebookSocial_Advertising_Infographic-.jpg" alt="" width="600" height="1360" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source&lt;/em&gt; &lt;a href="http://www.smartinsights.com/social-media-marketing/linkedin-marketing/facebook-vs-linkedin-advertising-b2b-companies-infographic/"&gt;&lt;em&gt;Smartinsights.com&lt;/em&gt;&lt;/a&gt;&lt;/p&gt;</story><publish>2014-11-22 15:52:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-22 15:52:29</lastModified><lastModifiedUnix>1416671549</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/666/facebook_vs_linkedin_advertising_for_b2b_companies_-_infographic</item_location></blog><blog><ArticleID>665</ArticleID><title>Webrooming - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.getelastic.com/wp-content/uploads/webrooming.jpg" alt="" width="600" height="1212" /&gt;&lt;img src="http://www.getelastic.com/wp-content/uploads/webrooming-2.jpg" alt="" width="600" height="2347" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.getelastic.com/showrooming-webrooming-infographics/"&gt;Getelastic.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-21 21:29:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-21 21:35:00</lastModified><lastModifiedUnix>1416605700</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/665/webrooming_-_infographic</item_location></blog><blog><ArticleID>664</ArticleID><title>Showrooming - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.getelastic.com/wp-content/uploads/showrooming-infographic.jpg" alt="" width="600" height="6859" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.getelastic.com/showrooming-webrooming-infographics/"&gt;Getelastic.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-21 21:27:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-21 21:27:43</lastModified><lastModifiedUnix>1416605263</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/664/showrooming_-_infographic</item_location></blog><blog><ArticleID>721</ArticleID><title>On the land</title><language>en</language><keywords/><summary>Our first delivery of ..</summary><image/><image_caption/><story>&lt;p&gt;We received our first loads of organically composted muck this week. It's so good it doesn't even smell! Weather permitting we should be able to spread it next week and start ploughing.&lt;/p&gt;</story><publish>2014-11-21 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:53:34</lastModified><lastModifiedUnix>1440500014</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/721/on_the_land</item_location></blog><blog><ArticleID>663</ArticleID><title>The True Cost of Bad Customer Service - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://theselfemployed.com/wp-content/uploads/2014/01/infographic-bad-customer-service.jpg" alt="" width="600" height="2838" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://theselfemployed.com/office/the-true-cost-of-bad-customer-service-infographic/"&gt;Theselfemployed.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-20 21:35:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-20 21:35:40</lastModified><lastModifiedUnix>1416519340</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/663/the_true_cost_of_bad_customer_service_-_infographic</item_location></blog><blog><ArticleID>662</ArticleID><title>Tapping into Mobile Commerce 2014 - infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/jvgCdNb.jpg" alt="" width="600" height="6929" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/08/tapping-into-mobile-commerce-2014.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-19 21:43:15</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-19 21:43:15</lastModified><lastModifiedUnix>1416433395</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/662/tapping_into_mobile_commerce_2014_-_infographic_</item_location></blog><blog><ArticleID>661</ArticleID><title>Data Driven Ecommerce - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/eecfBms.png" alt="" width="600" height="7200" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/06/data-driven-ecommerce-infographic.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-18 22:30:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-18 22:30:23</lastModified><lastModifiedUnix>1416349823</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/661/data_driven_ecommerce_-_infographic</item_location></blog><blog><ArticleID>660</ArticleID><title>8 Reasons To Do A Pop-Up Shop - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/zRBIsVD.png" alt="" width="600" height="2100" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/11/8-reasons-to-do-pop-up-shop-infographic.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-18 22:28:31</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-18 22:28:31</lastModified><lastModifiedUnix>1416349711</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/660/8_reasons_to_do_a_pop-up_shop_-_infographic</item_location></blog><blog><ArticleID>659</ArticleID><title>Conversion Killers Is Your Website Losing You Money? - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/BvF4ylh.png" alt="" width="600" height="5052" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/11/conversion-killers-is-your-website-losing-you-money.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-18 22:20:15</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-18 22:20:15</lastModified><lastModifiedUnix>1416349215</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/659/conversion_killers_is_your_website_losing_you_money__-_infographic</item_location></blog><blog><ArticleID>658</ArticleID><title>Infographic: Year End Social Marketing Trends</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.mobilemarketingwatch.com/wordpress/wp-content/uploads/2014/10/info.png" alt="" width="432" height="2250" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.mobilemarketingwatch.com/infographic-year-end-social-marketing-trends-45648/"&gt;Mobilemarketingwatch.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-18 22:18:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-18 22:18:37</lastModified><lastModifiedUnix>1416349117</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/658/infographic__year_end_social_marketing_trends</item_location></blog><blog><ArticleID>657</ArticleID><title>The State of Marketing Automation Trends 2014 - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://blog.marketo.com/wp-content/uploads/2014/03/State-of-Marketing-Automation-Trends-2014.png" alt="" width="600" height="1845" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.marketo.com/2014/03/infographic-state-of-marketing-automation-trends-2014.html"&gt;Marketo.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-14 19:17:16</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-14 19:17:16</lastModified><lastModifiedUnix>1415992636</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/657/the_state_of_marketing_automation_trends_2014_-_infographic</item_location></blog><blog><ArticleID>656</ArticleID><title>6 Months of Christmas SEO and Marketing Strategy - Infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://holidaymag.listpopular.com/wp-content/uploads/2014/10/6-months-of-Christmas-seo-marketing-planning-infographic.jpg" alt="" width="600" height="10899" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://holidaymag.listpopular.com/6-months-christmas-seo-marketing-strategy-infographic/"&gt;Listpopular.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-13 22:12:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-13 22:12:48</lastModified><lastModifiedUnix>1415916768</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/656/6_months_of_christmas_seo_and_marketing_strategy_-_infographic_</item_location></blog><blog><ArticleID>655</ArticleID><title>Measuring Your Content Marketing Success - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn.pamorama.net/wp-content/uploads/2014/01/measure-content-marketing.gif" alt="" width="600" height="2256" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.pamorama.net/2014/01/18/measuring-content-marketing-success/"&gt;Pamorama.net&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-11 20:37:38</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-11 20:37:38</lastModified><lastModifiedUnix>1415738258</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/655/measuring_your_content_marketing_success_-_infographic</item_location></blog><blog><ArticleID>720</ArticleID><title>Introducing our first Farm Manager...</title><language>en</language><keywords/><summary>We are proud to announce the appointment of our first employee, David Fletcher</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/720</image><image_caption/><story>&lt;p&gt;We are proud to announce the appointment of our first employee, David Fletcher, who has taken the role of Farm Manager at Mill Lane Community Growers.&lt;/p&gt; 
&lt;p&gt;Originally from Leeds, David has worked in the horticulture sector for most of his working life after completing a horticultural apprenticeship. He worked on an agricultural project in Southern Italy before joining us from&#xA0;Pembrokeshire Business Initiative (PBI).&#xA0;David will be responsible for the day-to-day management of all activities at Mill Lane Community Growers, developing the farm as a local resource.&lt;/p&gt; 
&lt;p&gt;David said: &ldquo;I&rsquo;m thrilled to join Bridge Community Farms as Farm Manager.&#xA0;I&rsquo;m really excited to be part of developing the farm as a hub of the community, bringing a piece of the countryside to town, and a resource that all members of the community can benefit from.&rdquo;&lt;/p&gt;</story><publish>2014-11-11 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-11-11 14:49:02</lastModified><lastModifiedUnix>1447253342</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/720/introducing_our_first_farm_manager...</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/720/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/720/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/720/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/720/thumb?size=default</image_default></blog><blog><ArticleID>654</ArticleID><title>The Content Habits of B2B Enterprise Marketers - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.marketingprofs.com/assets/images/daily-data-point/B2Binfographic-kapost-011114.jpg" alt="" width="600" height="3473" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.marketingprofs.com/charts/2014/26389/the-content-habits-of-b2b-enterprise-marketers-infographic"&gt;Marketingprofs.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-10 21:05:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-10 21:05:08</lastModified><lastModifiedUnix>1415653508</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/654/the_content_habits_of_b2b_enterprise_marketers_-_infographic</item_location></blog><blog><ArticleID>653</ArticleID><title>Why People Leave Your Website - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.hubspot.net/hub/53/file-1939640457-jpg/What-Makes-Someone-Leave-Website.jpg?t=1415554231387" alt="" width="600" height="4005" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.hubspot.com/marketing/why-people-leave-websites"&gt;Hubspot.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-09 20:18:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-09 20:18:39</lastModified><lastModifiedUnix>1415564319</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/653/why_people_leave_your_website_-_infographic</item_location></blog><blog><ArticleID>652</ArticleID><title>Ecommerce Europe concerned about a more rigid right to be forgotten </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Neelie Kroes, former Digital Agenda Commissioner, has stated that the EU should focus more on making the right to be forgotten clear.&lt;/p&gt; 
&lt;p&gt;"Kroes has argued its statement with the fact that the European Court of Justice ruling on the &ldquo;right to be forgotten&rdquo; is not enough. Ecommerce Europe agrees that clarifications are needed, but stresses that the approach on it should remain flexible, so as not pose too heavy administrative burdens for web shops, and especially SMEs."&lt;/p&gt; 
&lt;p&gt;"A flexible approach was also agreed upon by the 28 European Justice Ministers in their last meeting. The Ministers declared that search engines are only obliged to remove links with personal information about people under certain conditions. What those conditions are exactly will have to be decided on a case-by-case basis."&lt;/p&gt; 
&lt;p&gt;"When the right to be forgotten is decided upon a case-by-case basis, judges will be able to take into account the other obligations web shops already have. On the other hand, if policy makers would adopt a rigid approach towards the right to be forgotten, this would mean that any removal request coming from an individual should always be granted. That would happen without taking into account the particularities of the case."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/ecommerce-europe-concerned-about-a-more-rigid-right-to-be-forgotten/757261-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-11-07 19:58:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-07 19:58:40</lastModified><lastModifiedUnix>1415390320</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/652/ecommerce_europe_concerned_about_a_more_rigid_right_to_be_forgotten_</item_location></blog><blog><ArticleID>651</ArticleID><title>How to Increase Facebook Engagement by 275%: Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://louisem.com/wp-content/uploads/2014/05/increase-facebook-engagement-infographic.jpg" alt="" width="600" height="3120" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://louisem.com/4768/increase-facebook-engagement"&gt;Louisem.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-06 08:49:00</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-06 08:49:00</lastModified><lastModifiedUnix>1415263740</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/651/how_to_increase_facebook_engagement_by_275___infographic</item_location></blog><blog><ArticleID>650</ArticleID><title>         ' </title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&Delta;&epsilon; &tau;&epsilon; &pi;&omega;&sigmaf; &eta; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma; &alpha; &epsilon;&pi;&eta;&rho;&epsilon; &zeta;&epsilon;&iota; &tau;&omicron; &mu; &lambda;&lambda;&omicron;&nu; &tau;&omega;&nu; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; &nu; &sigma;&upsilon;&nu;&alpha;&lambda;&lambda;&alpha;&gamma; &nu; &sigma;&tau;&omicron; &pi;&alpha;&rho;&alpha;&kappa; &tau;&omega;&lt;span&gt;&#xA0;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EN-US"&gt;infographic&lt;/span&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;.&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/INO-4mobile-commerce-infographic-972.jpg" alt="" width="600" height="6678" /&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://greekznews.blogspot.gr/2012/05/to-infographic.html"&gt;Greekznews.blogspot.gr&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-06 08:37:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-06 08:37:47</lastModified><lastModifiedUnix>1415263067</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/650/____________________________________________________________________________________________________________________________________________</item_location></blog><blog><ArticleID>649</ArticleID><title>         " '  '    2013  '   </title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&Delta;&epsilon; &tau;&epsilon; &tau;&omicron; &pi;&alpha;&rho;&alpha;&kappa; &tau;&omega;&lt;span&gt;&#xA0;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EN-US"&gt;infographic&lt;span&gt;&#xA0;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&sigma;&chi;&epsilon;&tau;&iota;&kappa;  &mu;&epsilon; &tau;&eta;&nu; &alpha;&nu; &pi;&tau;&upsilon;&xi;&eta; &tau;&omicron;&upsilon; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;&omicron;  &epsilon;&mu;&pi;&omicron;&rho; &omicron;&upsilon; &sigma;&tau;&eta;&nu; &Epsilon;&lambda;&lambda; &delta;&alpha; &gamma;&iota;&alpha; &tau;&omicron; 2013.&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/INFO_3.png" alt="" width="600" height="844" /&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.mylefkada.gr/alles-eidiseis/tech/eshop-15734/"&gt;Mylefkada.gr&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-11-06 08:35:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-06 08:35:49</lastModified><lastModifiedUnix>1415262949</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/649/___________________________________________________________________________________________________________________________________________________________________________________2013____________________________________________</item_location></blog><blog><ArticleID>648</ArticleID><title>     ' '      online 2011-2012</title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&Delta;&epsilon; &tau;&epsilon; &tau;&omicron; &pi;&alpha;&rho;&alpha;&kappa; &tau;&omega;&lt;span&gt;&#xA0;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EN-US"&gt;infographic&lt;span&gt;&#xA0;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&mu;&epsilon; &kappa; &pi;&omicron;&iota;&alpha; &epsilon;&nu;&delta;&iota;&alpha;&phi; &rho;&omicron;&nu;&tau;&alpha; &sigma;&tau;&alpha;&tau;&iota;&sigma;&tau;&iota;&kappa;  &sigma;&tau;&omicron;&iota;&chi;&epsilon; &alpha;.&lt;span&gt; &lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/INFO_2%20E-shop-Meleti-2011-2012.png" alt="" width="513" height="1162" /&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://internetatmajor.com/blog/%CE%B7%CE%BB%CE%B5%CE%BA%CF%84%CF%81%CE%BF%CE%BD%CE%B9%CE%BA%CF%8C-%CE%B5%CE%BC%CF%80%CF%8C%CF%81%CE%B9%CE%BF-%CF%84%CE%B9-%CE%B1%CE%B3%CF%8C%CF%81%CE%B1%CF%83%CE%B1%CE%BD-%CE%BF%CE%B9-%CE%AD%CE%BB/"&gt;Internetatmajor.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-06 08:32:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-06 08:32:11</lastModified><lastModifiedUnix>1415262731</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/648/_______________________________________________________________________________________________________________________________________________online_2011-2012</item_location></blog><blog><ArticleID>647</ArticleID><title>   '  '   '   '  ' </title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&Delta;&epsilon; &tau;&epsilon; &tau;&omicron; &pi;&alpha;&rho;&alpha;&kappa; &tau;&omega; infographic &mu;&epsilon; &tau;&iota;&sigmaf; &alpha;&gamma;&omicron;&rho; &sigmaf; &pi;&omicron;&upsilon; &gamma; &nu;&omicron;&nu;&tau;&alpha;&iota; &mu; &sigma;&omega; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;&omicron;  &epsilon;&mu;&pi;&omicron;&rho; &omicron;&upsilon;, &sigma;&epsilon; &pi;&rho;&alpha;&gamma;&mu;&alpha;&tau;&iota;&kappa; ' &chi;&rho; '&nu;&omicron;.&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;span style="font-size: 11.0pt; font-family: 'Trebuchet MS',sans-serif;" lang="EL"&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/INFO%201%20_ecommerce-in-real-time.gif" alt="" width="600" height="1949" /&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.actionweb.gr/%CF%80%CF%89%CE%BB%CE%AE%CF%83%CE%B5%CE%B9%CF%82-%CF%80%CE%BF%CF%85-%CE%B3%CE%AF%CE%BD%CE%BF%CE%BD%CF%84%CE%B1%CE%B9-%CE%BC%CE%AD%CF%83%CF%89-%CE%B7%CE%BB%CE%B5%CE%BA%CF%84%CF%81%CE%BF%CE%BD%CE%B9/"&gt;Actionweb.gr&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-11-06 08:29:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-06 08:29:52</lastModified><lastModifiedUnix>1415262592</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/647/______________________________________________________________________________________________________________________________________________________________</item_location></blog><blog><ArticleID>646</ArticleID><title>Immigration issues in different countries</title><language>en</language><keywords/><summary>It seems that immigration issues are the same across many countries</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/646</image><image_caption>Networking</image_caption><story>&lt;p&gt;Immigration tends to be an inward focusing issue for many people. The content and emotive issued raised by immigration are based on what immigration is doing to &ldquo;your&rdquo; country.&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;So its a great chance to see how other countries are thinking about immigration through the Guardian newspaper who have published in October 2014.&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;This networking provides good insight to the cross cultural issues faced by all citizens in the EU.&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;Ten myths about migration&lt;/p&gt; 
&lt;p&gt;Writers from the Guardian, Le Monde, El Pa&#xED;s, S&#xFC;ddeutsche Zeitung and La Stampa address some common claims about migration and assess whether they are true in their country&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.theguardian.com/world/2014/oct/21/ten-myths-migration-europe"&gt;&lt;span style="color: #0563c1;"&gt;http://www.theguardian.com/world/2014/oct/21/ten-myths-migration-europe&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;</story><publish>2014-11-05 13:40:16</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>6</group_id><live>1</live><lastModified>2014-11-05 14:00:04</lastModified><lastModifiedUnix>1415196004</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/646/immigration_issues_in_different_countries</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/646/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/646/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/646/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/646/thumb?size=default</image_default></blog><blog><ArticleID>645</ArticleID><title>Economic implications of migration</title><language>en</language><keywords/><summary>Latest report on economic contribution of migrants</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/645</image><image_caption/><story>&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;The rise of many national political parties across the EU has been focused on their views that immigration is a drain on the resources of the country where immigrants are settling.&lt;/p&gt; 
&lt;p&gt;However recent research be the University College London's Centre for Research and Analysis of Migration which was published in the Guardian this week suggests a rather different scenario to the one that is commonly accepted. In fact they believe that immigration has contributed &#xA3;4.96 billion to the UK economy since 2011.&lt;/p&gt; 
&lt;p&gt;However, not all people are convinced and the people at Migrant Watch who campaign to reduce immigration believe that the use of the data has been &ldquo;selective&rdquo;.&lt;/p&gt; 
&lt;p&gt;So perhaps the real truth is that no matter which side is making the argument &ldquo;selective&rdquo; data can and is used to substantiate the various claims &ndash; phew where does leave the average person in the street when it comes to making decisions based on the words of politicians, newspapers and the media? I think I may just stay sitting on the fence!&lt;/p&gt; 
&lt;p&gt;For more information follow the link: &lt;a href="http://www.bbc.co.uk/news/business-29910497"&gt;&lt;span style="color: #0000ff;"&gt;http://www.bbc.co.uk/news/business-29910497&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;</story><publish>2014-11-05 13:16:48</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>6</group_id><live>1</live><lastModified>2014-11-05 13:16:48</lastModified><lastModifiedUnix>1415193408</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/645/economic_implications_of_migration</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/645/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/645/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/645/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/645/thumb?size=default</image_default></blog><blog><ArticleID>644</ArticleID><title>Customer experience-focused disruptive innovation to increase e-tailers' business</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Disruptive innovation focused on enhanced customer experience in order to adapt to shifting consumer preferences will drive retail brands revenues in 2015.&lt;/p&gt; 
&lt;p&gt;"E-commerce, m-commerce and in-store commerce will evolve closer into simply commerce."&lt;/p&gt; 
&lt;p&gt;"The battle between brick-and-mortar stores and digital channels such as online and mobile will be more reduced in intensity, and instead, each and every channelwill be designed to direct the customer down the most likely path to conversion."&lt;/p&gt; 
&lt;p&gt;"Access to APIs will pave the way to more personalised consumer experiences so that merchants can pursue open APIs to develop more predictive apps that allow sharing of information and leveraging new functionality in real time to better personalise the user experience."&lt;/p&gt; 
&lt;p&gt;"Mobile device makers will redesign hardware and software strategies to specifically cater to mobile commerce. In response to consumer demand for streamlined commerce, device makers will make strategic decisions based on improving geo-tagging, integrating payment technology, user authentication, messaging and inter-app communication."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/customer-experience-focused-disruptive-innovation-to-increase-e-tailers-business-report/757175-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-11-04 07:14:22</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-04 07:14:22</lastModified><lastModifiedUnix>1415085262</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/644/customer_experience-focused_disruptive_innovation_to_increase_e-tailers__business</item_location></blog><blog><ArticleID>643</ArticleID><title>70 percent of consumers in UK still do not own a contactless card</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;More than two-thirds of UK consumers (70.7%) still do not have a contactless-enabled card in their wallet.&lt;/p&gt; 
&lt;p&gt;"Card distribution, security issues and regional awareness are the three main challenges for contactless payments in the UK."&lt;/p&gt; 
&lt;p&gt;"The group with the highest number of enabled cards were those based in London. However, this figure only reached 37.2%, which means that over 60% of Londoners still do not have a contactless card. Nottingham and Sheffield had achieved 30% penetration, whilst Wellingborough, located in the London commuter-belt, fell behind at 23.5%."&lt;/p&gt; 
&lt;p&gt;"Nearly half of all respondents viewed contactless cards as one of the least secure methods of payment (46.8%), behind mobile payments (71.3%). 64.6% of respondents in Wellingborough feel the technology is the least secure, whilst just 45 minutes away by train in London, this figure falls to 39.2%. Out of the total number respondents that did have a contactless card, just under half of them had chosen to make a tap-and-go payment within the last month."&lt;/p&gt; 
&lt;p&gt;"Although nearly three-quarters of respondents stated that they know what contactless payments are (73.6%), almost half of the respondents in Wellingborough do not (43.5%) compared to just 17.3% of Londoners."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/70-percent-of-consumers-in-uk-still-do-not-own-a-contactless-card/757150-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-11-01 20:46:00</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-11-01 20:46:00</lastModified><lastModifiedUnix>1414874760</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/643/70_percent_of_consumers_in_uk_still_do_not_own_a_contactless_card</item_location></blog><blog><ArticleID>642</ArticleID><title>9 Mistakes Businesses Make On Social Media - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.imgur.com/a7OGKg4.png" alt="" width="600" height="1033" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.visualistan.com/2014/10/9-mistakes-businesses-make-on-social-media.html"&gt;Visualistan.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-29 19:06:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-29 19:06:32</lastModified><lastModifiedUnix>1414609592</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/642/9_mistakes_businesses_make_on_social_media_-_infographic</item_location></blog><blog><ArticleID>641</ArticleID><title>The Social Media Etiquette Guide To Business - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn.business2community.com/wp-content/uploads/2014/08/TFF-M6-SocialMediaEtiquette.png" alt="" width="600" height="4470" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.business2community.com/infographics/social-media-etiquette-guide-business-infographic-0984467"&gt;Business2community.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-27 20:42:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-27 20:42:56</lastModified><lastModifiedUnix>1414442576</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/641/the_social_media_etiquette_guide_to_business_-_infographic</item_location></blog><blog><ArticleID>640</ArticleID><title>Data flow - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://blog.bufferapp.com/wp-content/uploads/2014/09/210814_Appalliance_DataFlow_web-01.jpg" alt="" width="600" height="2463" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.bufferapp.com/social-media-data"&gt;Bufferapp.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-27 20:40:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-27 20:40:54</lastModified><lastModifiedUnix>1414442454</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/640/data_flow_-_infographic</item_location></blog><blog><ArticleID>639</ArticleID><title>Social Business Trends 2014 - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://4.bp.blogspot.com/-ZgpHueUqVKk/VEocdUjPmTI/AAAAAAAAq0A/HqX68FeK6eE/s0/social-business-benchmark-infographic.jpg" alt="" width="600" height="2747" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.digitalinformationworld.com/2014/10/social-business-benchmark-2014-infographic.html"&gt;Digitalinformationworld.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-26 20:50:51</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-26 20:50:51</lastModified><lastModifiedUnix>1414356651</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/639/social_business_trends_2014_-_infographic</item_location></blog><blog><ArticleID>638</ArticleID><title>Raport  E-handel w polskich ma ych i  rednich przedsi biorstwach </title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Zwi zek Pracodawc&#xF3;w Bran y Internetowej IAB Polska postanowi  zrealizowa  badanie rynku z przedstawicielami biznesu e-commerce w sektorze M P (ma ych i  rednich przedsi biorstw). Aby rozszerzy  perspektyw  organizacji bran owej o zagadnienia, kt&#xF3;re mog  by  istotne i przydatne we wspieraniu tego rynku z punktu widzenia organ&#xF3;w pa stwowych, do wsp&#xF3; pracy przy konstruowaniu badania zaproszono Ministerstwo Gospodarki. W r&#xF3;d partner&#xF3;w badania, dzi ki kt&#xF3;rym mo liwe by o dotarcie do e-przedsi biorc&#xF3;w znalaz y si : Allegro, Panorama Firm oraz PricePanorama.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Z badania wynika przede wszystkim,  e rynek &bdquo;ma ego i  redniego&rdquo; e-commerce ma ogromny potencja  i b dzie dalej dynamicznie si  rozwija , co z kolei b dzie stymulowa o dalszy wzrost konkurencyjno ci. Z drugiej strony wyniki badania ujawni y ogromn  potrzeb  edukacji tego rynku, zar&#xF3;wno w zrozumieniu mechanizm&#xF3;w prawnych (kt&#xF3;rych wi kszo  powstaje na szczeblu UE), jak r&#xF3;wnie  od strony marketingowej (w szczeg&#xF3;lno ci w stosowaniu narz dzi analitycznych, dzi ki kt&#xF3;rym mo liwe jest lepsze zrozumienie potrzeb klient&#xF3;w, efektywne kszta towanie portfolio oraz optymalizowanie dzia a  zmierzaj cych do zwi kszania sprzeda y).&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;Wi cej informacji oraz raport znajduj  si  &lt;a href="http://iab.org.pl/aktualnosci/e-handel-w-polskich-malych-i-srednich-przedsiebiorstwach"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-24 09:27:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-24 09:27:11</lastModified><lastModifiedUnix>1414139231</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/638/raport________e-handel_w_polskich_ma_____ych_i______rednich_przedsi_____biorstwach_______</item_location></blog><blog><ArticleID>637</ArticleID><title>SEO dla biznesu   5 porad</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Wyszukiwarki internetowe daj  firmom jednakowe mo liwo ci reklamowania si . Specyficzny charakter pozycjonowania sprawia,  e nawet niewielka firma ma szanse znale  si  przed gigantem w danej bran y. Trzeba jednak pami ta  o jednej wa nej prawdzie &ndash; nie ma nic za darmo. W tym przypadku koszty finansowe zast puje ilo  pracy, kt&#xF3;r  trzeba w o y  w dobre wypozycjonowanie strony.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Jak  strategi  obra ,  eby praca w o ona w dotarcie na pierwsze miejsca wyszukiwarek internetowych by a skuteczna i da a nam przewag  nad konkurentami? Oto pi  porad, jak pozycjonowa  sw&#xF3;j biznes:&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&lt;strong&gt;1. Wyszukiwarka = Google&lt;/strong&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Podstawow  informacj , kt&#xF3;r  trzeba bra  pod uwag  przy pozycjonowaniu w asnego biznesu jest to,  e w Polsce Google jest bezkonkurencyjny je li chodzi o udzia y w rynku. W zwi zku z tym, wszystkie kolejne decyzje musz  by  dopasowane do zasad, jakie panuj  w a nie w tej wyszukiwarce.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&lt;strong&gt;2. Strona internetowa&lt;/strong&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Strona internetowa powinna by  jak najbardziej czytelna dla odwiedzaj cych j  u ytkownik&#xF3;w. Od pocz tku powinno by  jasne, czym zajmuje si  firma i jak mo na skorzysta  z jej us ug. Kr&#xF3;tkie i tre ciwe informacje, kt&#xF3;re znajduj  si  w widocznych punktach strony oraz jasne pozycje w menu daj  du  szans ,  e czytelnik zostanie na niej d u ej i zajrzy do innych zak adek. Witryna powinna by  te  cz sto aktualizowana.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&lt;strong&gt;3. S owa kluczowe&lt;/strong&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Przy doborze odpowiednich s &#xF3;w kluczowych ma znaczenie kilka czynnik&#xF3;w. Wa ne s  rankingi popularno ci fraz, preferencje klient&#xF3;w, dzia ania firm konkurencyjnych oraz kreatywno .&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&lt;strong&gt;4. Warto ciowe linki&lt;/strong&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Warto ciowe odno niki prowadz ce do naszego serwisu pozwalaj  na utrzymanie sta ego ruchu. Pokazuje to Google,  e strony s  ci gle odwiedzane i  yj .&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&lt;strong&gt;5. B d  ekspertem&lt;/strong&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;&bdquo;Jest to ciekawy spos&#xF3;b na to,  eby pokaza  si  w sieci. Ekspert, kt&#xF3;ry nie tylko na swojej stronie publikuje obiektywne teksty, ale tak e aktywnie komentuje i udziela si  na forach internetowych, zyskuje uznanie w r&#xF3;d czytelnik&#xF3;w.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;Informacje pochodz  z blogu Zwi zku Pracodawc&#xF3;w Bran y Internetowej IAB Polska (&lt;a href="http://www.iablko.pl"&gt;www.iablko.pl&lt;/a&gt;), ca y artyku  jest dost pny si  &lt;a href="http://iablko.pl/5-porad-seo-dla-biznesu"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-24 09:26:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-24 09:26:13</lastModified><lastModifiedUnix>1414139173</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/637/seo_dla_biznesu__________5_porad</item_location></blog><blog><ArticleID>636</ArticleID><title>A History of Social Media Advertising - INFOGRAPHIC</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.mediabistro.com/alltwitter/files/2014/10/social-media-advertising-timeline.jpg" alt="" width="600" height="2308" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.mediabistro.com/alltwitter/social-media-advertising-timeline_b60975"&gt;Mediabistro.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-23 20:13:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-23 20:13:59</lastModified><lastModifiedUnix>1414091639</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/636/a_history_of_social_media_advertising_-_infographic</item_location></blog><blog><ArticleID>635</ArticleID><title>#Halloween E-Commerce: How Much Do People Spend to Celebrate October 31st? - INFOGRAPHIC</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn.searchenginejournal.com/wp-content/uploads/2014/10/halloween_v33.png" alt="" width="600" height="3167" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.searchenginejournal.com/halloween-e-commerce-people-spend-celebrate-october-31st-infographic/118248/?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+SearchEngineJournal+%28Search+Engine+Journal%29"&gt;Searchenginejournal.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-23 20:10:38</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-23 20:10:38</lastModified><lastModifiedUnix>1414091438</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/635/_halloween_e-commerce__how_much_do_people_spend_to_celebrate_october_31st__-_infographic</item_location></blog><blog><ArticleID>634</ArticleID><title>US: 70% of consumers prefer online shopping to meetings - survey</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Over 70% of customers would rather get out of a business meeting in order to buy products online or would shop in their mobile device or laptop during the meeting.&lt;/p&gt; 
&lt;p&gt;"Moreover, 73% of the respondents claim that they shop on Cyber Monday and over 90% of the consumers are influenced by Cyber Monday, reportedly due to advertising done by retailers."&lt;/p&gt; 
&lt;p&gt;"In 2013 Cyber Monday Sales were greater than Black Friday sales and this trend is predicted to continue in 2014."&lt;/p&gt; 
&lt;p&gt;"Almost half of the surveyed consumers (46.39%) said that they shop in the morning. Others either do it in the evening (29%) or the afternoon (25%). Over 40% said that they shop online daily, while 30% said they shopped online at least once a week. On the other hand, only 7 respondents said that they do not shop online. 75% of the consumers said that what they value the most is the ability to buy groceries online whereas clothing ranks second, and electronics take third place."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/uk-70-of-consumers-prefer-online-shopping-to-meetings-survey/756914-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-22 19:26:16</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-22 19:26:16</lastModified><lastModifiedUnix>1414002376</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/634/us__70__of_consumers_prefer_online_shopping_to_meetings_-_survey</item_location></blog><blog><ArticleID>633</ArticleID><title>7 Email Marketing Myths - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/09/Email-Marketing-Myths-Infographic.jpg" alt="" width="600" height="3920" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/email-marketing/email-communications-strategy/7-email-marketing-myths-infographic/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-22 19:10:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-22 19:10:17</lastModified><lastModifiedUnix>1414001417</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/633/7_email_marketing_myths_-_infographic</item_location></blog><blog><ArticleID>632</ArticleID><title>Global online shopping growth pace is lower than anticipated - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The pace of global online shopping growth is slower than expected.&lt;/p&gt; 
&lt;p&gt;"Moreover, regular and frequent online purchasing, defined as buying online most days, has increased from only 5% in 2011 to 7% in 2014"&lt;/p&gt; 
&lt;p&gt;"Brick-and-mortar retail continues to play a central role in the purchase decision, with 65% of internet users surveyed reporting that they visited physical stores to get informed about their purchase. Additionally, 6 out of 10 people use mobile phones or tablets when visiting physical outlets and the number of people who purchase online infrequently [classed as once a month] has grown from 59% to 89% since 2011."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/global-online-shopping-growth-pace-is-lower-than-anticipated-report/757005-0"&gt;here&lt;/a&gt;.&lt;/p&gt; 
&lt;h2 id="ctl00_MainPlaceHolder_Abstract" class="articleAbstract_h2"&gt;The pace of global online shopping growth is slower than expected, according to the &lsquo;Connected Shopper&rsquo; report issued by the activation agency Geometry Global.&lt;/h2&gt; 
&lt;p&gt;Moreover, regular and frequent online purchasing, defined as buying online most days, has increased from only 5% in 2011 to 7% in 2014, sys-con.com reports.&lt;/p&gt; 
&lt;p&gt;Brick-and-mortar retail continues to play a central role in the purchase decision, with 65% of internet users surveyed reporting that they visited physical stores to get informed about their purchase. Additionally, 6 out of 10 people use mobile phones or tablets when visiting physical outlets and the number of people who purchase online infrequently [classed as once a month] has grown from 59% to 89% since 2011.&lt;/p&gt;</story><publish>2014-10-22 19:06:31</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-22 19:06:31</lastModified><lastModifiedUnix>1414001191</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/632/global_online_shopping_growth_pace_is_lower_than_anticipated_-_report</item_location></blog><blog><ArticleID>631</ArticleID><title>PECOS4SMEs SEO/SEM survey</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The PECOS4SMEs project has launched a small scale survey on Search Engine Marketing and Search Engine Optimisation in order to determine the level of SEO/SEM awareness of EU SMEs.&lt;br /&gt; &lt;br /&gt; Please help us by completing the survey here: &lt;a href="http://ec.europa.eu/eusurvey/runner/SEOSEM" target="_blank"&gt;http://ec.europa.eu/eusurvey/runner/SEOSEM&lt;/a&gt;&lt;span&gt;&lt;span style="color: #888888;"&gt;&lt;br /&gt; &lt;br /&gt; To find out more about how PECOS4SMEs can help SMEs increase revenue from cross-border sales, please visit our web site: &lt;a href="http://www.pecos4smes.eu" target="_blank"&gt;www.pecos4smes.eu&lt;/a&gt; or make access the e-Commerce Genie to learn how to improve your e-Commerce strategy through simple steps: &lt;a href="http://pecos.dcnet.eu/" target="_blank"&gt;http://pecos.dcnet.eu/&lt;/a&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</story><publish>2014-10-21 10:32:28</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-21 10:32:28</lastModified><lastModifiedUnix>1413883948</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/631/pecos4smes_seo_sem_survey</item_location></blog><blog><ArticleID>630</ArticleID><title>10 Easy Ways to Improve Email Open Rates - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.nerdgraph.com/wp-content/uploads/email-marketing-infographic.jpg" alt="" width="426" height="1642" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.nerdgraph.com/10-easy-ways-to-improve-email-open-rates/"&gt;Nerdgraph.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-11 21:08:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-11 21:08:11</lastModified><lastModifiedUnix>1413058091</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/630/10_easy_ways_to_improve_email_open_rates_-_infographic</item_location></blog><blog><ArticleID>629</ArticleID><title>Canada: cross-border shopping is marginal in overall retail turnover in 2012</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Canadian cross-border shopping from the US market is still marginal (1.7%) as compared to the overall figure of the retail industry.&lt;/p&gt; 
&lt;p&gt;"However, cross-border shopping by Canadians from the US market almost doubled between 2006 and 2012, according to data from the market research agency Statistics Canada."&lt;/p&gt; 
&lt;p&gt;"Canadians spent USD 4.7 billion for purchases from the US retailers in 2006. Apart from a decline in 2009, the total yield has increased every year since then, hitting USD 8 billion in 2012."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/canada-cross-border-shopping-is-marginal-in-overall-retail-turnover-in-2012/756900-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-10 19:59:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-10-10 19:59:59</lastModified><lastModifiedUnix>1412967599</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/629/canada__cross-border_shopping_is_marginal_in_overall_retail_turnover_in_2012</item_location></blog><blog><ArticleID>628</ArticleID><title>12 Ideas That Every e-Commerce Marketer Must Test - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://infographicjournal.com/wp-content/uploads/2014/10/image1.png" alt="" width="600" height="5257" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://infographicjournal.com/12-ideas-that-every-e-commerce-marketer-must-test/"&gt;Infographicjournal.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-08 20:49:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-08 20:49:52</lastModified><lastModifiedUnix>1412797792</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/628/12_ideas_that_every_e-commerce_marketer_must_test_-_infographic</item_location></blog><blog><ArticleID>627</ArticleID><title>UK: 59% consumers prefer online shopping to brick-and-mortar</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;59% of UK consumers prefer to make purchases online to the detriment of physical stores.&lt;/p&gt; 
&lt;p&gt;"Additionally, over 54% of consumers are aware of the fact that retailers are customising their website experience and only 1 out of 10 consumers claim there is low personalisation."&lt;/p&gt; 
&lt;p&gt;"Moreover, 60% of retailers claim that a personalised experience can offer more value for their company, but only 54% offer customised and personal user experiences on their ecommerce platform."&lt;/p&gt; 
&lt;p&gt;"Over 24% of consumers make an online purchase at least once a week, and over 79% make a purchase at least once per month. In terms of product browsing, 35% of retailers believe that consumers find their website through organic search, while only 49% of consumers use organic search as their main access point to new products."&lt;/p&gt; 
&lt;p&gt;"Only 13% of the surveyed retailers consider online sales are more personalised than traditional sales. By contrast, 60% of consumers think that online is more personalised."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/uk-59-consumers-prefer-online-shopping-to-brick-and-mortar/756850-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-07 20:50:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-07 20:50:37</lastModified><lastModifiedUnix>1412711437</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/627/uk__59__consumers_prefer_online_shopping_to_brick-and-mortar</item_location></blog><blog><ArticleID>626</ArticleID><title>Spain: EUR 12.73 billion turnover in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Spanish ecommerce industry was worth EUR 12.73 billion in 2013.&lt;/p&gt; 
&lt;p&gt;"Moreover, it reached a turnover of EUR 3.43 billion in Q1 of the year, which means a 29.2% increase, as compared to Q1 2012. In Q4 2013, more than 54 million transactions were registered."&lt;/p&gt; 
&lt;p&gt;"In Q4 2013, there were 31.3 million inbound transactions made via ecommerce websites, which were worth EUR 1.49 billion and representing 43.5% of all transaction during that period. Most of these purchases (EUR 1.3 billion, 89.6%) went to the EU and to a lesser extent the US (EUR 63.9 million, 4.3%) and Central and Eastern Europe, Middle East and Africa (EUR 52.9 million, 3.5%)."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/spain-eur-12-73-billion-turnover-in-2013/756849-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-07 20:48:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-07 20:48:48</lastModified><lastModifiedUnix>1412711328</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/626/spain__eur_12.73_billion_turnover_in_2013</item_location></blog><blog><ArticleID>625</ArticleID><title>France: online sales reached EUR 13 bln in Q2 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;French B2C ecommerce sales reached EUR 13.3 billion (USD 17.7 billion) in Q2 2014. This represents a 10.5% gain, as compared to Q2 2013.&lt;/p&gt; 
&lt;p&gt;"Average order value reached EUR 82 (USD 109.33) during Q2 2014, 3% lower than in Q2 2013."&lt;/p&gt; 
&lt;p&gt;"Moreover, the buying rate rose 7% year-over-year. As a result, the average spend per digital buyer in Q2 2014 was EUR 488 (USD 650.67), up from EUR 472 (USD 629.33) in Q2 2013."&lt;/p&gt; 
&lt;p&gt;"As to ecommerce, the share is growing by roughly 1% per year. In 2013, digital sales represented an estimated 8% of retail sales in France, excluding food and groceries. Mobile buying transactions value jumped by 52% in the year to June 2014."&lt;/p&gt; 
&lt;p&gt;"In 2014, in France, 67.7% of online users aged 14 and older will make a digital purchase, a slightly higher proportion than the regional average of 65.2%."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/france-online-sales-reached-eur-13-bln-in-q2-2014/756830-0"&gt;here&lt;/a&gt;. &lt;/p&gt;</story><publish>2014-10-07 20:46:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-07 20:46:49</lastModified><lastModifiedUnix>1412711209</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/625/france__online_sales_reached_eur_13_bln_in_q2_2014</item_location></blog><blog><ArticleID>624</ArticleID><title>Why Coupons Work [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.hubspot.net/hub/53/file-1739993977-jpg/value-of-coupons-in-digital-marketing-infographic.jpg?t=1412584521152" alt="" width="600" height="5919" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.hubspot.com/marketing/coupons-in-digital-marketing"&gt;Hubspot.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-06 12:01:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-06 12:01:08</lastModified><lastModifiedUnix>1412593268</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/624/why_coupons_work__infographic_</item_location></blog><blog><ArticleID>623</ArticleID><title>Infographic: Generating Leads Online</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.thechatshop.com/wp-content/uploads/2014/05/Generating-Leads-Online-e1401295236690.png" alt="" width="600" height="3140" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.thechatshop.com/generating-leads-online-infographic/"&gt;Thechatshop.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-06 11:59:51</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-06 11:59:51</lastModified><lastModifiedUnix>1412593191</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/623/infographic__generating_leads_online</item_location></blog><blog><ArticleID>622</ArticleID><title>The Driving Forces Behind 10 Years of Storytelling [Infographic] </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i.marketingprofs.com/assets/images/daily-chirp/the-driving-force-behind-years-of-storytelling-infographic.jpg" alt="" width="600" height="1872" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.marketingprofs.com/chirp/2014/26009/the-driving-forces-behind-10-years-of-storytelling-infographic"&gt;Marketingprofs.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-06 11:58:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-06 11:58:09</lastModified><lastModifiedUnix>1412593089</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/622/the_driving_forces_behind_10_years_of_storytelling__infographic__</item_location></blog><blog><ArticleID>621</ArticleID><title/><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.mediabistro.com/alltwitter/files/2014/10/businesses-on-social-media.png" alt="" width="580" height="9965" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.mediabistro.com/alltwitter/social-media-business-stats-trends_b60567"&gt;Mediabistro.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-05 21:48:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-05 21:48:18</lastModified><lastModifiedUnix>1412542098</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/621/businesses_on_social_media__statistics___trends__infographic_</item_location></blog><blog><ArticleID>620</ArticleID><title>Top 10 Reasons People Follow Brands on Twitter: Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://louisem.com/wp-content/uploads/2014/07/brands-on-twitter-infographic.jpg" alt="" width="600" height="999" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://louisem.com/5501/brands-on-twitter-infographic"&gt;Louisem.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-05 21:44:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-05 21:44:39</lastModified><lastModifiedUnix>1412541879</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/620/top_10_reasons_people_follow_brands_on_twitter__infographic</item_location></blog><blog><ArticleID>619</ArticleID><title>8 Reasons to Implement a Holistic SEO Campaign (Infographic)</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.business2community.com/wp-content/uploads/2014/09/8-Reasons-to-Implement-a-Holistic-SEO-Campaign.jpg" alt="" width="600" height="7857" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.business2community.com/infographics/8-reasons-implement-holistic-seo-campaign-infographic-01023553"&gt;Business2community.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-05 21:42:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-05 21:42:09</lastModified><lastModifiedUnix>1412541729</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/619/8_reasons_to_implement_a_holistic_seo_campaign__infographic_</item_location></blog><blog><ArticleID>618</ArticleID><title>Almost half of young people believe mobile security is a priority</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;When using their mobile device, 42% of young people say security is more of a priority than convenience (20%).&lt;/p&gt; 
&lt;p&gt;"58% of respondents have tried to enroll for a new service or account using their mobile device and 75% of those were able to complete the process. 83% say they would be willing to take a few additional steps to verify their identity when opening a new service or account. Fingerprint scanning (60%) is by far the method of choice for security or authentication instead of typing in a password. Following distantly is facial recognition (36%) and about one in four each say they would rather use voice recognition (27%) or signature validation (25%) rather than sign in with a typed password."&lt;/p&gt; 
&lt;p&gt;"More than half of respondents saying they would deposit checks by snapping a picture and depositing it via a bank&rsquo;s application (54%). Another 34% have already deposited a check by taking a picture with their mobile smartphone camera, resulting in a potential marketplace with 88% of Millennials having used or being willing to use a smartphone camera for check deposits. Over half (54%) would pay for goods using their mobile device as a mobile wallet instead of credit cards or checks if these services were available to them."&lt;/p&gt; 
&lt;p&gt;"More than half (52%) think that native (downloaded) applications are safer than mobile websites to use for banking or purchasing transactions. While 38% of smartphone users under 34 think that their mobile device is safer than using a PC, 51% disagree."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/almost-half-of-young-people-believe-mobile-security-is-a-priority/756807-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-03 22:04:00</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>0</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-03 22:04:00</lastModified><lastModifiedUnix>1412370240</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/618/almost_half_of_young_people_believe_mobile_security_is_a_priority</item_location></blog><blog><ArticleID>617</ArticleID><title>India: cross-border tax rule for wholesale trading falls to 1%</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Indian revenue department has reduced the permissible gap between the value of cross-border wholesale trade transactions and their arms-length price computed by tax officials to 1%.&lt;/p&gt; 
&lt;p&gt;"Previously, the figure was 3%. In case the gap is more than 1%, the wholesale transactions between the Indian unit and the related overseas enterprise will be subject to a rigorous transfer-pricing audit. In the case of all other sectors, the permissible variation between the arms-length price decided by the tax officer and the value declared by the company has been retained at 3%".&lt;/p&gt; 
&lt;p&gt;"The department had indicated earlier that in sectors where operating profit margin is less, the gap ought to be narrow. In sectors like software development, where operating profitability is higher, unlike wholesale trading, the value of transactions could vary within a range of 3% with respect to the arms-length price attributed by the taxman."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/india-cross-border-tax-rule-for-wholesale-trading-falls-to-1-/756760-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-01 20:55:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/617/india__cross-border_tax_rule_for_wholesale_trading_falls_to_1_</item_location></blog><blog><ArticleID>616</ArticleID><title>The Offline / Online Marketing Landscape</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/0005/4469/Screen_Shot_2014-09-30_at_16.04.10.png" alt="" width="600" height="610" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="https://econsultancy.com/blog/65519-the-offline-online-marketing-landscape#i.yoybr61044e2vy"&gt;Econsultancy.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-10-01 06:25:36</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/616/the_offline___online_marketing_landscape</item_location></blog><blog><ArticleID>615</ArticleID><title>German ecommerce is expected to reach EUR 42.8 bln in 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The German ecommerce industry is expected to reach EUR 42.8 billion by end of 2014.&lt;/p&gt; 
&lt;p&gt;"In 2013, the share of online sales in the total retail industry was 8.4%, but according to the market research agency IFH findings, this share will be 9.4% in 2014."&lt;/p&gt; 
&lt;p&gt;"There is an expected growth rate of 13% in 2014, while the ecommerce industry grew by 14% in 2013."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/german-ecommerce-is-expected-to-reach-eur-42-8-bln-in-2014/756726-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-10-01 06:24:14</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/615/german_ecommerce_is_expected_to_reach_eur_42.8_bln_in_2014</item_location></blog><blog><ArticleID>614</ArticleID><title>Spain to embrace Bitcoin as electronic payment system</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Spanish government agency that oversees matters of finance and taxation has issued a new Bitcoin-related ruling.&lt;/p&gt; 
&lt;p&gt;"The ruling, which was issued in response to questions from Spanish Bitcoin exchange platform Coinffeine, states that Bitcoin should be treated as an electronic payment system."&lt;/p&gt; 
&lt;p&gt;"In April 2014, Abanlex, the law firm representing Coinffeine, reached out to the Ministry of Finance and Public Administration (El Ministerio de Hacienda y Administraciones P&#xFA;blicas) as well as Congress, to obtain a clear legal definition of Bitcoin. With its response, the Ministry found that Bitcoin-based online gambling companies in Spain must now apply for licenses. Further, the ruling, coupled with new statements from Congress, suggests that Bitcoin transactions involving a business may be subject to existing laws that impose a cap on cash transactions of EUR 2,500 or more. However, although the Ministry said it will treat Bitcoin as an electronic payment system for the purpose of gambling law, it is not yet clear if this interpretation is more broadly applicable."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/spain-to-embrace-bitcoin-as-electronic-payment-system/756670-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-24 21:23:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/614/spain_to_embrace_bitcoin_as_electronic_payment_system</item_location></blog><blog><ArticleID>613</ArticleID><title>Belgium: m-commerce to reach over EUR 213 mln in 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Mobile commerce in Belgium is set to hit EUR 213 million until the end of 2014, accounting for 9.7% of total ecommerce sales, predicted to reach EUR 2.2 billion in 2014.&lt;/p&gt; 
&lt;p&gt;"The 5 most popular product categories sold via mobile devices in Belgium are clothing, furniture and home decoration, tourist activities, toys and beauty products. Online sellers offer their website either with responsive design or develop a separate app to adapt to shopper&rsquo;s demand to shop on their phones."&lt;/p&gt; 
&lt;p&gt;"Belgian ecommerce is not on the same track with surrounding countries and is rather seen as a playground for international companies which take in more and more ground."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/belgium-m-commerce-to-reach-over-eur-213-mln-in-2014/756652-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-23 20:24:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/613/belgium__m-commerce_to_reach_over_eur_213_mln_in_2014</item_location></blog><blog><ArticleID>612</ArticleID><title>Global m-wallet market to value USD 1.6 trillion in 2018 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The global mobile wallet market is expected to reach USD 1.6 trillion by 2018, growing at a CAGR of 30.7% from 2012 to 2018.&lt;/p&gt; 
&lt;p&gt;"Mobile commerce is anticipated to be the leading segment until 2020, which will be then followed by mobile money transfer and mobile ticketing."&lt;/p&gt; 
&lt;p&gt;"EMEA (Europe, the Middle East and Africa) is expected to be the largest market for the mobile wallet industry in 2018. The EMEA region in 2011 accounted for over 40% of the global revenue share. The Asia-Pacific region is expected to witness the fastest growth in terms of revenue over the forecast period, and is expected to grow at a CAGR of 31.0% from 2012 to 2018 in this geography. The reason behind the rapid growth in these regions was the rising public acceptance of mobile wallets in Europe, as well as the overall dense population in Africa. The European market for mobile wallet services is developing rapidly, with substantial momentum in NFC wallet services and miscellaneous launches of non-NFC wallet services pertaining to mobile-wallet, the study shows."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/global-m-wallet-market-to-value-usd-1-6-trillion-in-2018-report/756639-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-22 20:02:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/612/global_m-wallet_market_to_value_usd_1.6_trillion_in_2018_-_report</item_location></blog><blog><ArticleID>611</ArticleID><title>Amazon Vs. Alibaba: The Showdown   Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinternchina.com/images/blog/amazon_v_alibaba/alibaba_vs_amazon_infographic_small__reduced_high_res.jpg" alt="" width="600" height="3017" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinternchina.com"&gt;SmartIntern&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-20 22:23:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/611/amazon_vs._alibaba__the_showdown__________infographic</item_location></blog><blog><ArticleID>610</ArticleID><title>Infographie : l'exp rience client dans le secteur du e-commerce</title><language>fr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i-cms.journaldunet.com/image_cms/original/2312751-infographie-l-experience-client-dans-le-secteur-du-e-commerce.jpg" alt="" width="600" height="1768" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.journaldunet.com/ebusiness/commerce/l-experience-client-dans-le-secteur-du-e-commerce.shtml"&gt;Journaldunet.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-19 21:06:31</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/610/infographie___l_exp____rience_client_dans_le_secteur_du_e-commerce</item_location></blog><blog><ArticleID>609</ArticleID><title>How People Buy: The Evolution of Consumer Purchasing - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn2.hubspot.net/hub/53/file-1603351987-jpg/Blog-Related_Images/Purchase-Decisions-Infographic.jpg?t=1410529004606&amp;t=1411060359570" alt="" width="600" height="4735" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.getelastic.com/buying-evolution/"&gt;Getelastic.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-19 20:59:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/609/how_people_buy__the_evolution_of_consumer_purchasing_-_infographic</item_location></blog><blog><ArticleID>608</ArticleID><title>EU: MasterCard loses cross-border fees court battle</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;MasterCard has lost its decade-long battle against an EU ban on cross-border card fees as Europe&rsquo;s highest court supported a broader regulatory drive.&lt;/p&gt; 
&lt;p&gt;"While the court&rsquo;s decision applies only to MasterCard and the cross-border interchange fees retailers must pay when they accept credit and debit card transactions in Europe, it could encourage other regulators to take action and cap fees generally."&lt;/p&gt; 
&lt;p&gt;"The ruling should spur European lawmakers and governments to agree to a commission-proposed cap on credit and debit fees throughout the EU. The court verdict could also prompt Britain&rsquo;s Competition and Markets Authority to revive its examination of fees charged by MasterCard and Visa Europe for domestic card payments."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/eu-mastercard-loses-cross-border-fees-court-battle/756538-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-19 18:33:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/608/eu__mastercard_loses_cross-border_fees_court_battle</item_location></blog><blog><ArticleID>607</ArticleID><title>Cross-Border E-Commerce Makes the World Flatter</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;div class="main" style="font-size: 1em; line-height: 18px;"&gt; 
&lt;p&gt;"Although e-commerce is the fastest-growing retail channel by far, its growth is being constrained by barriers to cross-border transactions. Those barriers will eventually be dismantled, and online retailers, carriers, and other service providers will need to take action to compete in an effectively borderless world."&lt;/p&gt; 
&lt;/div&gt; 
&lt;div id="chapter2_section1" class="article_section section"&gt; 
&lt;div class="main" style="font-size: 1em; line-height: 18px;"&gt; 
&lt;p&gt;"When the e-commerce channel is fully developed, retailing will be a multichannel activity, with online the leading channel for domestic and cross-border sales in most product categories."&lt;/p&gt; 
&lt;div class="embedded_exhibit" style="width: 460px;"&gt;&lt;img id="div_exhibit_1" class="Carousel-exhibit" src="https://www.bcgperspectives.com/Images/Cross-Border-eCommerce-ex1_med_tcm80-170596.png" alt="exhibit" /&gt;&lt;/div&gt; 
&lt;div class="embedded_exhibit" style="width: 460px;"&gt;&lt;em&gt;Source &lt;a href="https://www.bcgperspectives.com/content/articles/transportation_travel_tourism_retail_cross_border_ecommerce_makes_world_flatter/"&gt;BCGPerspectives.com&lt;/a&gt;&lt;/em&gt;&lt;/div&gt; 
&lt;p&gt;"Nowhere is the rapid expansion of e-commerce more apparent than in Asia. China is leading the way, shedding its identity as solely a production center and emerging as a burgeoning consumer market, with an increasingly affluent and populous middle class eager to embrace online technologies and adopt the developed world&rsquo;s consumption styles. Asia&rsquo;s e-commerce growth rates are in the double digits in most product categories."&lt;/p&gt; 
&lt;/div&gt; 
&lt;/div&gt; 
&lt;div id="chapter2_section2" class="article_section section"&gt; 
&lt;div class="main" style="font-size: 1em; line-height: 18px;"&gt; 
&lt;p&gt;"The main growth, so far, is mostly domestic, as barriers to cross-border transactions are constraining the growth of cross-border e-commerce in Asia as well as in Western markets. These barriers include the following:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;em&gt;Unreliable and Lengthy Transit Times&lt;/em&gt;. Consumers want shorter, more precise, and more reliable delivery windows for both domestic and cross-border purchases.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;em&gt;Complex and Ambiguous Return Processes&lt;/em&gt;. Fully tracked, easy-to-arrange returns should be a standard option on all e-commerce sites.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;em&gt;Customs Bottlenecks&lt;/em&gt;. At present, dissonant customs practices create significant scheduling uncertainty for shippers. Customs regimes need to be harmonized and their timing made more predictable.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;em&gt;Limited Transparency on Delivery&lt;/em&gt;. Some parcels aren&rsquo;t tracked at all, and the tracking information that does exist lags the actual delivery by about six hours. Tracking is linked to specific delivery windows, decreasing the value of the information for short transit times.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;em&gt;Price Opacity&lt;/em&gt;. International shipping options are often complicated by VAT and customs charges, and shoppers can&rsquo;t determine the final landed cost of an item, even after they click &ldquo;buy.&rdquo; This uncertainty discourages purchasing.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
&lt;li class="sectionTitle" style="font-size: 1em; line-height: 18px;"&gt;&lt;em&gt;Limited Ability to Alter Delivery Times and Locations&lt;/em&gt;. At present, if consumers&rsquo; plans change, they cannot change delivery times or locations for internationally shipped goods if the parcel is already in transit, as they can with most domestic deliveries."&lt;/li&gt; 
&lt;/ul&gt; 
&lt;/div&gt; 
&lt;/div&gt; 
&lt;div id="chapter2_section3" class="article_section section"&gt; 
&lt;div class="main" style="font-size: 1em; line-height: 18px;"&gt; 
&lt;p&gt;"Cross-border e-commerce currently accounts for 10 to 15 percent of total e-commerce volume, depending on region. That share is sure to expand as the barriers are dismantled. By 2025, annual global cross-border e-commerce revenues could swell to between $250 billion and $350 billion&mdash;up from about $80 billion today. Asia will account for some 40 percent of those cross-border revenues, making it far and away the center of the e-commerce world. Europe will account for about 25 percent of revenues, followed by North America at 20 percent."&lt;/p&gt; 
&lt;p&gt;"It turns out that domestic e-commerce isn&rsquo;t so domestic after all. Already, roughly 70 percent of the revenues of domestically anchored carriers in midsize European countries have some kind of cross-border component. In some cases, that component is a direct infeed from a foreign player; in others, a foreign player uses local fulfillment to complete a delivery; in still others, a domestic company assembles and ships goods with international content."&lt;/p&gt; 
&lt;div class="embedded_exhibit" style="width: 460px;"&gt;&lt;img id="div_exhibit_2" class="Carousel-exhibit" src="https://www.bcgperspectives.com/Images/Cross-Border-eCommerce-ex2_med_tcm80-170589.png" alt="exhibit" /&gt;&lt;/div&gt; 
&lt;/div&gt; 
&lt;/div&gt; 
&lt;div id="chapter2_section4" class="article_section section"&gt;&lt;span class="sectionTitle" style="font-size: 1em; line-height: 18px;"&gt; &lt;em&gt;Source &lt;a href="https://www.bcgperspectives.com/content/articles/transportation_travel_tourism_retail_cross_border_ecommerce_makes_world_flatter/"&gt;BCGPerspectives.com&lt;/a&gt;&lt;/em&gt;&lt;/span&gt;&lt;br /&gt;&lt;br /&gt;"The evolution of cross-border e-commerce is not without risk for retailers. When the cross-border channel is sufficiently robust, manufacturers of both branded and unbranded goods will have the option of bypassing retailers and distributing directly to consumers, wherever they are."&lt;/div&gt; 
&lt;p&gt;"Carriers have a critical role to play in bringing this new world into being, acting both independently and collectively to surmount cross-border barriers, standardize service offerings, and improve service quality."&lt;/p&gt; 
&lt;p&gt;"When cross-border e-commerce evolves to this level, every consumer will be able to shop globally at or near domestic service standards and prices. The retailers and carriers that hasten this evolution will be rewarded with significant growth."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="https://www.bcgperspectives.com/content/articles/transportation_travel_tourism_retail_cross_border_ecommerce_makes_world_flatter/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-19 18:25:10</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/607/cross-border_e-commerce_makes_the_world_flatter</item_location></blog><blog><ArticleID>606</ArticleID><title>EU: Ministers tighten rules on the authorisation of payments via mobile apps</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Council of Ministers have revealed plans to tighten rules on the authentication of payments made via mobile wallets.&lt;/p&gt; 
&lt;p&gt;"The Council of Ministers&rsquo; presidency recommended that customer authentication should be mandated in a range of payment scenarios, including where consumers wish to register sensitive payment data to be used in a wallet solution. EU countries should ensure that payment service providers (PSPs) implement the authentication procedures."&lt;/p&gt; 
&lt;p&gt;"Customer authentication should also be required in cases where consumers want to access their payment account online, make an electronic payment transaction or signs up to an electronic debit mandate."&lt;/p&gt; 
&lt;p&gt;"Plans to reform existing EU laws governing electronic payments with PSD2 were first published by the European Commission in 2013. Under the reforms, third-party payment initiation service providers would need a license to operate in the EU."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/eu-ministers-tighten-rules-on-the-authorisation-of-payments-via-mobile-apps/756597-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-19 18:16:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/606/eu__ministers_tighten_rules_on_the_authorisation_of_payments_via_mobile_apps</item_location></blog><blog><ArticleID>605</ArticleID><title>Global ecommerce sales to reach USD 2 trillion in 2015</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Ecommerce sales around the world are expected to reach USD 2 trillion in 2015.&lt;/p&gt; 
&lt;p&gt;"From 1994 to 2012 ecommerce sales reached USD 1 trillion and in 2014 the value reached to USD 1.5 trillion."&lt;/p&gt; 
&lt;p&gt;"Ecommerce business has developed at a fast pace, mainly due to Software-as-a-Service (SaaS) technology, which helps automate processes that used to be complicated: credit cards, payment wallets, shipping, taxes, etc."&lt;/p&gt; 
&lt;p&gt;"In 2013, US SMEs ecommerce market topped USD 76.76 billion and is expected to surpass USD 100 billion in 2015."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/global-ecommerce-sales-to-reach-usd-2-trillion-in-2015/756598-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-19 18:13:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/605/global_ecommerce_sales_to_reach_usd_2_trillion_in_2015</item_location></blog><blog><ArticleID>604</ArticleID><title>China: third-party ecommerce services market to increase at 20.91% CAGR by 2018</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Chinese third-party ecommerce services market is expected to expand to 20.91% CAGR by 2018.&lt;/p&gt; 
&lt;p&gt;"Ecommerce services market in China is divided into five: digital marketing, finance and payment, software and IT systems, fulfilment and customer services."&lt;/p&gt; 
&lt;p&gt;"One of the major emerging trends in this market is the blurring of the line between ecommerce and commerce because sales channels are being integrated and customers are having a consistent experience across all channels."&lt;/p&gt; 
&lt;p&gt;"One of the major drivers in the market is the increased number of customer touch points. The buying preferences of customers are changing with technological improvements, which have generated the need for more online sale channels."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/china-third-party-ecommerce-services-market-to-increase-at-20-91-cagr-by-2018/756600-0"&gt;here&lt;/a&gt;.&lt;/p&gt; 
&lt;h2 id="ctl00_MainPlaceHolder_Abstract" class="articleAbstract_h2"&gt;The Chinese third-party ecommerce services market is expected to expand to 20.91% CAGR by 2018, according to recent findings.&lt;/h2&gt; 
&lt;p&gt;The same source mentions that the ecommerce services market in China is divided into five: digital marketing, finance and payment, software and IT systems, fulfilment and customer services.&lt;/p&gt; 
&lt;p&gt;One of the major emerging trends in this market is the blurring of the line between ecommerce and commerce because sales channels are being integrated and customers are having a consistent experience across all channels, according to the &lsquo;The e-Commerce Services Market in China 2014-2018&rsquo; report issued by the market research agency Market Research.&lt;/p&gt; 
&lt;p&gt;According to the report, one of the major drivers in the market is the increased number of customer touch points. The buying preferences of customers are changing with technological improvements, which have generated the need for more online sale channels.&lt;/p&gt;</story><publish>2014-09-19 18:09:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/604/china__third-party_ecommerce_services_market_to_increase_at_20.91__cagr_by_2018</item_location></blog><blog><ArticleID>603</ArticleID><title>Media consumption today: how do TV, smartphone, mobile and laptop compare?</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/09/multiscreenopportuntiesforadvertisers1.png" alt="" width="600" height="446" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/internet-advertising/internet-advertising-targeting/media-consumption-compare/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-18 13:27:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/603/media_consumption_today__how_do_tv__smartphone__mobile_and_laptop_compare_</item_location></blog><blog><ArticleID>602</ArticleID><title>Cross Border Commerce Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://blog.paylane.com/wp-content/uploads/2014/09/business-development-1_v3-2-e1410516074905.jpg" alt="" width="600" height="1052" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.paylane.com/cross-border-mobile-commerce-infographic/"&gt;Paylane.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-17 22:33:41</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/602/cross_border_commerce_infographic</item_location></blog><blog><ArticleID>601</ArticleID><title>Mobile Commerce Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://blog.paylane.com/wp-content/uploads/2014/09/business-development-1_v2-e1410516056164.jpg" alt="" width="600" height="870" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.paylane.com/cross-border-mobile-commerce-infographic/"&gt;Paylane.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-17 22:32:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/601/mobile_commerce_infographic</item_location></blog><blog><ArticleID>600</ArticleID><title>Low prices, free delivery options   main criteria when selecting e-tailers</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Consumers buying goods and services digitally tend to research online and choose retailers with convenient prices and free delivery services.&lt;/p&gt; 
&lt;p&gt;"They make online orders from their PC, pay with credit cards and prefer fast delivery. The global distance selling sector will grow by more than 10% per annum by 2020."&lt;/p&gt; 
&lt;p&gt;"In Asia Pacific, ecommerce has been spurred by increased internet access, by traditional retailers and start-ups embracing the opportunities of offering their goods online in shops and marketplaces, and by an ever expanding middle class in emerging markets. It resulted in market developments as Japan, South Korea, Australia, India and China, which saw growth rates ranging between 5% and 42% in 2013."&lt;/p&gt; 
&lt;p&gt;"More than 90% of people having online access in China, Japan and South Korea are distance selling customers. They are predominantly young, highly educated and from urban areas. Consumer electronics, books, clothing and apparel and food are the online products most purchased in Asia Pacific."&lt;/p&gt; 
&lt;p&gt;"British and German consumers use distance selling the most (94%) while consumers in India or Mexico are more reluctant to order from home and online. European consumers also place more orders per year (29 in UK, 18 in Germany) than their counterparts in emerging markets (9 in India or 6 in Brazil)."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/low-prices-free-delivery-options-main-criteria-when-selecting-e-tailers/756503-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-11 08:03:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/600/low_prices__free_delivery_options__________main_criteria_when_selecting_e-tailers</item_location></blog><blog><ArticleID>599</ArticleID><title>UK government issues support package to help businesses grow cross-border</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;UK government has released a support package aimed at boosting cross-border business.&lt;/p&gt; 
&lt;p&gt;"UK Trade &amp; Investment organisation, a UK Government department, has informed that businesses can develop international trade via online channels and that the support package can offer SMEs a cost-effective way to expand reach in terms of both numbers and geography."&lt;/p&gt; 
&lt;p&gt;"The government unit is currently working with various international e-marketplaces, including Tmall China, Amazon China, Japanese ecommerce platform Rakuten and Harper&rsquo;s Bazaar."&lt;/p&gt; 
&lt;p&gt;"The programme, dubbed the e-Exporting Programme, will encourage UK exporters to reach out to the generation of digitally-capable consumers who are increasingly influenced through online channels."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/uk-government-issues-support-package-to-help-businesses-grow-cross-border/756482-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-09 20:35:35</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/599/uk_government_issues_support_package_to_help_businesses_grow_cross-border</item_location></blog><blog><ArticleID>598</ArticleID><title>Are You Losing Money with Your Mobile E-Commerce? [INFOGRAPHIC]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.socialmediatoday.com/sites/default/files/e-commerce-responsive-design.png" alt="" width="600" height="5946" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.socialmediatoday.com/content/are-you-losing-money-your-mobile-e-commerce-infographic"&gt;Socialmediatoday.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-09-04 21:04:35</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/598/are_you_losing_money_with_your_mobile_e-commerce___infographic_</item_location></blog><blog><ArticleID>597</ArticleID><title>Phishing continues to threat businesses, as users fail to detect it</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Phishing continues to be an effective tactic for infiltrating enterprise networks.&lt;/p&gt; 
&lt;p&gt;"80% of its participants failed to detect at least 1 of 7 phishing e-mails. Furthermore, results shows that finance and HR departments performed the worst at detecting scams, falling behind by a margin of 4% to 9%."&lt;/p&gt; 
&lt;p&gt;"The survey points out that both mass campaign phishing and spear phishing are still rampant in the attack strategies used by cybercriminals around the world. Meanwhile, the US continues to host more phishing URLs than any other country."&lt;/p&gt; 
&lt;p&gt;"New malware samples rose by only 1% in the Q2 2014. However, with more than 31 million new samples, this was still the largest amount recorded in a single quarter. The total count of mobile malware increased by 17% in the Q2 2014, while the rate of new malware appears to have leveled off at about 700,000 per quarter. Also, denial of service attacks rose by 4% during the period under review and remain the most prevalent type of network threat."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/phishing-continues-to-threat-businesses-as-users-fail-to-detect-it/756426-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-04 21:02:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/597/phishing_continues_to_threat_businesses__as_users_fail_to_detect_it</item_location></blog><blog><ArticleID>596</ArticleID><title>Digital payments integration boosts the economy of developing nations</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Integrating digital payments into the economies of developing nations addresses issues of economic growth and individual financial empowerment.&lt;/p&gt; 
&lt;p&gt;"Digital payments offer immediate benefits for both senders and receivers in developing economies, as well as the ability of such payments to increase citizen access to affordable financial tools."&lt;/p&gt; 
&lt;p&gt;"The benefits of digital payments go well beyond the convenience many people in developed economies associate with the technology."&lt;/p&gt; 
&lt;p&gt;"Action plan for governments to adopt, in order to realize the benefits of digital payments:&lt;br /&gt; &bull; Digitize government payments and receipts, including social transfers. &lt;br /&gt; &bull; Engage actively on the regulatory agenda. &lt;br /&gt; &bull; Convene public and private sectors to create a basic technical payment platform infrastructure, across which providers can compete on product development.&lt;br /&gt; &bull; Create an enabling environment that fosters private-sector innovation. &lt;br /&gt; &bull; Recognize the role of remittance providers in offering a digital entry point to formal financial services for senders and receivers."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/online-payments/digital-payments-integration-boosts-the-economy-of-developing-nations/756393-3"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-09-02 19:47:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/596/digital_payments_integration_boosts_the_economy_of_developing_nations</item_location></blog><blog><ArticleID>719</ArticleID><title>Great turn out for Mill Lane Community Growers  first event</title><language>en</language><keywords/><summary>We opened the gates of the farm for the first time on Sunday and we are delighted with the support from local residents.</summary><image/><image_caption/><story>&lt;p&gt;We opened the gates of the farm for the first time on Sunday and we are delighted with the support from local residents. Around 150 people came along to our barbeque and family day to find out about the plans for the farm, meet the organisers and share their ideas for the site. They were also invited to feed back on the plans and share any concerns they might have.&lt;/p&gt; 
&lt;p&gt;Francis Ball, Director of Bridge Community Farms, said:&lt;/p&gt; 
&lt;p&gt;&ldquo;We have been delighted by the turn out and by the overwhelmingly positive support from local residents. People seem pleased that the site is being turned into something that will foster community spirit and provide opportunities for local people. We have had dozens of offers of volunteer support and some brilliant suggestions for summer fetes, live music events and children activities when we are up and running next year.&lt;/p&gt; 
&lt;p&gt;&ldquo;It was also great to be able to reassure people that they can still walk their dogs on part of the site and that we aren&rsquo;t building houses or cutting down trees. In fact we are going to plant a lot more trees, and even have a plan for a small forest school. We know how troubling change can be and we wanted to make sure people felt comfortable with our plans. It will be a space for the whole community.&rdquo;&lt;/p&gt; 
&lt;p&gt;A detailed response to all the feedback gathered at the event will be published in this month&rsquo;s edition of the local council resident&rsquo;s newsletter, Netherpool News, and on this website soon.&lt;/p&gt;</story><publish>2014-09-02 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:51:47</lastModified><lastModifiedUnix>1440499907</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/719/great_turn_out_for_mill_lane_community_growers_________first_event</item_location></blog><blog><ArticleID>595</ArticleID><title>Travel and mobile - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/0005/2185/Somo_Travel_Infographic.jpg" alt="" width="600" height="4443" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="https://assets.econsultancy.com/images/0005/2185/Somo_Travel_Infographic.jpg"&gt;Econsultancy.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-08-31 19:50:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/595/travel_and_mobile_-_infographic</item_location></blog><blog><ArticleID>594</ArticleID><title>Push notifications from ecommerce apps drive engagement - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;App engagement, measured by launches, was 88% higher on average among mobile app users worldwide who had enabled push messages.&lt;/p&gt; 
&lt;p&gt;"Ecommerce exceeded all the others with a 278% increase in launches among users with push notifications enabled vs. disabled. Localytics noted that personalized and targeted messages from ecommerce apps, such as reduced prices on items of interest, could drive engagement and interaction."&lt;/p&gt; 
&lt;p&gt;"Music also fared well, with 177% higher engagement among push message users, and travel as well as food and drink both joined the over 100% club, too."&lt;/p&gt; 
&lt;p&gt;"Push notifications also improved app retention. Users who had enabled push messages were between two and three times more likely to launch the app over the four months post-download. And compared with Localytics&rsquo; figure of one in five apps being used just once, this study found much lower abandonment rates after one-time use among push users: 11%. Meanwhile, more than half of push-enabled users (53%) accessed an app 11 times or more after download, vs. 38% of non-users."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/push-notifications-from-ecommerce-apps-drive-engagement-report/756345-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-31 19:47:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/594/push_notifications_from_ecommerce_apps_drive_engagement_-_report</item_location></blog><blog><ArticleID>593</ArticleID><title>E-commerce links</title><language>it</language><keywords/><summary/><image/><image_caption/><story>&lt;ol&gt; 
&lt;li&gt;Consorzio NetCOMM (Consorzio dell&rsquo;e-Commerce Italiano)&lt;a href="http://www.consorzionetcomm.it/" target="_blank"&gt;&#xA0;http://www.consorzionetcomm.it/&lt;/a&gt;&lt;/li&gt; 
&lt;li&gt;eCommerce-Europe &lt;a href="http://www.ecommerce-europe.eu" target="_blank"&gt;http://www.ecommerce-europe.eu&lt;/a&gt;&lt;/li&gt; 
&lt;li&gt;Osservatorio Digital Innovation della School of Management del Politecnico di Milano: &lt;a href="http://www.osservatori.net/ecommerce_b2c" target="_blank"&gt;http://www.osservatori.net/ecommerce_b2c&lt;/a&gt;&lt;/li&gt; 
&lt;/ol&gt; 
&lt;div id=":yw" class="a3s"&gt;&#xA0;&lt;/div&gt;</story><publish>2014-08-30 08:16:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/593/e-commerce_links</item_location></blog><blog><ArticleID>592</ArticleID><title>e-Commerce Netcomm Forum - video</title><language>it</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;iframe style="border:0;outline:0" src="http://cdn.livestream.com/embed/marketingmultimedia?layout=1&amp;clip=pla_34eb3c94-e12d-4b40-8ec2-3d0017e2ce54&amp;autoPlay=false&amp;width=512&amp;height=480" frameborder="0" scrolling="no" width="512" height="480"&gt;&lt;/iframe&gt;&lt;/p&gt;</story><publish>2014-08-30 08:06:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/592/e-commerce_netcomm_forum_-_video</item_location></blog><blog><ArticleID>591</ArticleID><title>Perch    importante ottimizzare il proprio sito per dispositivi mobile?</title><language>it</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"Secondo una recente indagine condotta da Cisco Consulting Service, circa le abitudini degli utenti di telefonia mobile in Italia e circa l&rsquo;utilizzo di dispositivi, applicazioni e delle tecnologie di accesso mobile sono emersi dati molto interessanti."&lt;/p&gt; 
&lt;p&gt;"L&rsquo;indagine &#xE8; stata condotta su circa 620 utenti dotati di una connessione broadband e possessori di almeno uno smartphone, distribuiti sul territorio nazionale sia in aree urbane sia non urbane, di diverse et&#xE0; ed estrazione sociale. Dallo studio &#xE8; emerso che gli italiani hanno una passione sfrenata per i dispositivi mobili, in quanto ne possiedono pi&#xF9; di tre ciascuno, mentre oltre l&rsquo;80% degli intervistati ha dichiarato di avere un computer portatile ed il 73,5% usa lo smartphone. A possedere un tablet &#xE8; invece il 35,6% ed un&rsquo;alta percentuale di intervistati ha dichiarato di utilizzare un po&rsquo; di tutto: portatili, smartphone, tablet, eReader e dispositivi di mobile gaming."&lt;/p&gt; 
&lt;p&gt;"Il 67% degli italiani si fida del mobile"&lt;/p&gt; 
&lt;p&gt;"A fronte di questi dati la risposta al titolo di quest&rsquo;articolo risulta abbastanza ovvia, ovvero che risulta fondamentale avere un sito ottimizzato per dispositivi mobile dal momento che la stragrande maggioranza degli italiani naviga attraverso smartphone e soprattutto che il 67% degli utenti dichiara di concludere meglio i propri acquisti su siti che presentano anche una versione mobile. Risulta dunque davvero importante progettare siti internet dinamici e responsive in maniera tale che al variare dello schermo del dispositivo sul quale viene visualizzato il sito, esso si adatti automaticamente."&lt;/p&gt; 
&lt;p&gt;"Dunque per concludere avere un sito ottimizzato anche per dispositivi mobile oltre che per desktop significa avere pi&#xF9; probabilit&#xE0; di trasformare i propri visitatori in clienti comportando un impatto positivo sul tasso di conversione del proprio sito web ed &#xE8; per questo motivo che noi di WebCampania.it&hellip;"&lt;/p&gt; 
&lt;p&gt;&lt;a title="Ricerca mobile internet Cisco" href="http://www.cisco.com/web/IT/press/cs14/20140204.html"&gt;Ecco il link&lt;/a&gt;&#xA0;ufficiale alla ricerca.&lt;/p&gt;</story><publish>2014-08-30 07:59:10</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/591/perch__________importante_ottimizzare_il_proprio_sito_per_dispositivi_mobile_</item_location></blog><blog><ArticleID>590</ArticleID><title>96% of enterprise businesses  feeling the pressure  of digital transformation</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In terms of their markets and their business models, the vast majority of companies surveyed are under significant pressure from the shift to digital.&lt;/p&gt; 
&lt;p&gt;"The landscape for brands has been fundamentally altered. The rise of the mobile-first, always-online consumer has meant companies have had to adapt or in many cases completely relearn what they previously knew about marketing."&lt;/p&gt; 
&lt;p&gt;"The digital age has brought new companies to the fore, thriving in an environment they helped to nurture and further revolutionise, but even these would companies wouldn&rsquo;t be so blas&#xE9; to say that they are perfectly comfortable with continued shifts towards an always-on lifestyle. 4% say that &lsquo;little has changed&rsquo; in their sector over the last several years."&lt;/p&gt; 
&lt;p&gt;"19% are driving that change and more than 40% are working to adapt to it despite feeling challenged. But for 36% of the consumer enterprises we studied, market shifts have left them feeling &lsquo;under pressure and vulnerable."&lt;/p&gt; 
&lt;p&gt;"55% of mainstream companies say that they&rsquo;ve&#xA0;already created some fluidity in roles and lowered silo walls to a significant&#xA0;extent."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="https://econsultancy.com/blog/65351-96-of-enterprise-businesses-feeling-the-pressure-of-digital-transformation#i.yoybr61044e2vy"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-27 20:52:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/590/96__of_enterprise_businesses________feeling_the_pressure_________of_digital_transformation</item_location></blog><blog><ArticleID>589</ArticleID><title>Online payments providers affected by consumers' fraud-related fears</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;49% of internet users worldwide felt vulnerable while shopping online or making online transactions.&lt;/p&gt; 
&lt;p&gt;"42% of users would use online payment systems more often if they felt they were protected from cyber fraud."&lt;/p&gt; 
&lt;p&gt;"62% of users fear financial fraud on the internet, while 40% of those who make payments online are sure that even the official mobile applications offered by financial companies require more protection before they are truly secure. In addition, 37% of users report terminating a financial operation in the middle of the process because they were unsure about the security of the transaction."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/online-payments-providers-affected-by-consumers-fraud-related-fears/756314-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-27 20:48:27</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/589/online_payments_providers_affected_by_consumers__fraud-related_fears</item_location></blog><blog><ArticleID>588</ArticleID><title>Half of UK online shoppers purchase with international retailers </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Almost half (48%) of UK online shoppers have made an online purchase with a retailer based outside the UK.&lt;/p&gt; 
&lt;p&gt;"Price and availability are the main reasons why UK online consumers prefer cross-border shopping. 60% of the respondents who have shopped cross border claim that they choose to purchase with a retailer outside of the UK because of better prices, while another 60% said that they made the purchase because they could not find the product they wanted in the UK. Another 18% stated their purchase decision was driven by better products on offer."&lt;/p&gt; 
&lt;p&gt;"Clothing, footwear and jewellery are the most popular items with UK shoppers to purchase from a retailer aboard, followed by music, books and gifts - items whose size and weight are not likely to add too much to any costly delivery charges.The results reveal that the majority of UK consumers spend up to GBP 50 per transaction with international retailers. Two thirds (64%) of cross-border shoppers who have purchased clothing, footwear or jewellery have spent up to GBP 50, whilst a similar number (68%) have spent a similar amount with retailers outside the UK when purchasing gifts."&lt;/p&gt; 
&lt;p&gt;"Delivery charges and timescales still remain the biggest barriers for people purchasing overseas."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/half-of-uk-online-shoppers-purchase-with-international-retailers/756289-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-26 21:16:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/588/half_of_uk_online_shoppers_purchase_with_international_retailers_</item_location></blog><blog><ArticleID>587</ArticleID><title>Norway: only 6% of digital purchases are made on mobile phones - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Twelve percent of digital purchases were made on tablets and only 6% were made on mobile phones in Norway.&lt;/p&gt; 
&lt;p&gt;"80% of business-to-consumer (B2C) digital purchases in that time period were made on a computer."&lt;/p&gt; 
&lt;p&gt;"The number of purchases made on mobile phones and tablets varied significantly with age. Internet users ages 30 to 39 were most likely to be mobile commerce buyers, and nearly one-fifth (18%) of digital purchases they made were on tablets. Another 12% were made via mobile phone."&lt;/p&gt; 
&lt;p&gt;"Older internet users were less likely to use mobile phones and tablets for buying goods or services on the web. Seven percent of digital purchases made by internet users ages 60 and up were via tablet, and only 1% were made on a mobile phone. Two percent were unspecified, meaning that 90% of digital purchases they made were via computer or laptop."&lt;/p&gt; 
&lt;p&gt;"In terms of B2C ecommerce sales in Norway, the largest share (87%) came from computers and laptops during Q1 2014. Another 9% of sales came from digital purchases made on tablets and only 1% were from digital purchases made on mobile phones. The fact that the share of digital purchases made via mobile phones is somewhat higher than its share of sales indicates that mobile phones tend to be used for smaller, less expensive purchases. For example, mobile phone buyers in Norway tend to purchase train and bus tickets fairly commonly on their devices, and use computers and laptops when they want to buy bigger, more expensive items on the web."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/norway-only-6-of-digital-purchases-are-made-on-mobile-phones-report/756272-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-25 19:50:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/587/norway__only_6__of_digital_purchases_are_made_on_mobile_phones_-_report</item_location></blog><blog><ArticleID>586</ArticleID><title>Canadian companies are at high risk for data breaches</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;More than one-third of Canada&rsquo;s IT professionals have had a significant data breach in 2013 that could put their clients or their organizations at risk.&lt;/p&gt; 
&lt;p&gt;"6% of the private Canadian enterprises experienced an internet security breach in 2013. About one-quarter of those reporting a breach (about 260 companies) said client or proprietary information had been corrupted, stolen or accessed without authorization."&lt;/p&gt; 
&lt;p&gt;"In Canada, there is no federal law that requires private companies to disclose breaches to the government or those affected. That may change with Bill S-4, the Digital Privacy Act, now before Parliament. The act proposes making it mandatory for federally regulated businesses, as well as federal government agencies, to report significant breaches to the federal privacy commissioner and to customers and clients whose private information was leaked."&lt;/p&gt; 
&lt;p&gt;"36% of the Canadian companies had experienced one or more cyber-attacks in 2013, which infiltrated networks or enterprise systems. 89% of the Canadian respondents said they know another security professional whose company had sensitive or confidential data stolen as a result of an inside threat, while 23% of the Canadian cyber security teams never speak with their executive team. Of those who did, nearly half did so only annually or semi-annually, while only 2% talked weekly with executives about security."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/canadian-companies-are-at-high-risk-for-data-breaches/756250-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-21 21:28:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/586/canadian_companies_are_at_high_risk_for_data_breaches</item_location></blog><blog><ArticleID>585</ArticleID><title>US customers and retailers, most targeted by cyber attacks</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Though cyber security and data theft are a globally spread phenomenon, public and private entities in the US are the most targeted by cyber-attacks.&lt;/p&gt; 
&lt;p&gt;"US consumers are not safe and an enormous amount of work is to be done in the US to stop data breaches."&lt;/p&gt; 
&lt;p&gt;"Point-of-Sale (POS) is one of the most vulnerable locations and a large number of fraud attacks occur at the POS."&lt;/p&gt; 
&lt;p&gt;"Payments security market in the US was estimated at USD 1,327 million for 2013. Retailers appear to be the most affected by payment frauds, starting to invest in building a secure payments system."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-identity-security-online-fraud/us-customers-and-retailers-most-targeted-by-cyber-attacks/756235-26"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-20 22:41:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/585/us_customers_and_retailers__most_targeted_by_cyber_attacks</item_location></blog><blog><ArticleID>584</ArticleID><title>Africa: intra-regional trade to boost ecommerce growth</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The countries of Africa undergo nearly 23% of their cross-border trade.&lt;/p&gt; 
&lt;p&gt;"The level of intra-African trade is relatively low, as compared to other regions. For example, around 70% of the EU&rsquo;s trade happens within its borders."&lt;/p&gt; 
&lt;p&gt;"Improved cross-border payment systems could facilitate intra-regional trade and regions across the continent are beginning to work on greater intra-continent trade. Although intra-regional trade is determined by economic fundamentals of supply and demand, the report notes that the lack of efficient regional payment systems could add significant costs to intra-regional trade."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/africa-intra-regional-trade-to-boost-ecommerce-growth/756221-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-19 23:03:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/584/africa__intra-regional_trade_to_boost_ecommerce_growth</item_location></blog><blog><ArticleID>583</ArticleID><title>China: notable growth in cross-border online shopping</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;China's overseas online shopping market has registered a significant growth.&lt;/p&gt; 
&lt;p&gt;"The value registered by the Chinese online shoppers buying from abroad via domestic electronic payment methods jumped from USD 1.95 billion (CNY 12 billion) to more than USD 11.36 billion (CNY 70 billion) between 2010 and 2013."&lt;/p&gt; 
&lt;p&gt;"Alipay, China's largest third-party payment platform, recorded a 117% growth in its cross-border e-payment services from 2011 to 2012, whereas the average pointed to a 64.7% growth for other ecommerce companies."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/china-notable-growth-in-cross-border-online-shopping/756205-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-18 20:06:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/583/china__notable_growth_in_cross-border_online_shopping</item_location></blog><blog><ArticleID>582</ArticleID><title>UK: High rates for online shopping, banking with stigma still attached to cards - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;74% of UK adults have bought goods or services online in 2014 (compared to 53% in 2008) and 53% adults bank online.&lt;/p&gt; 
&lt;p&gt;"There is a risk coming from a section of society that is excluded simply because they don&rsquo;t have credit or debit cards."&lt;/p&gt; 
&lt;p&gt;"81% of shoppers who have been refused credit feel there is a negative stigma attached to it. A shocking 27% of online shoppers who have been refused credit reported feeling like outcasts from society."&lt;/p&gt; 
&lt;p&gt;"33% of online shoppers being unaware that you can buy goods online without a bank account or credit card, while 53% complained about a lack of payment alternatives from online retailers."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/online-banking/uk-high-rates-for-online-shopping-banking-with-stigma-still-attached-to-cards-report/756203-12"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-18 20:04:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/582/uk__high_rates_for_online_shopping__banking_with_stigma_still_attached_to_cards_-_report</item_location></blog><blog><ArticleID>581</ArticleID><title>What influences purchase of your product or service? [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/08/Consumer-Decision-Journey_jpg.png" alt="" width="600" height="600" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/marketplace-analysis/consumer-buying-behaviour/what-influences-purchase/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-08-12 19:55:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/581/what_influences_purchase_of_your_product_or_service___infographic_</item_location></blog><blog><ArticleID>580</ArticleID><title>Serbia: online banking penetration rate shows 5% - survey</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Serbian online banking penetration rate amounts to 5%.&lt;/p&gt; 
&lt;p&gt;"Among those involved in the survey, 57% have a feature phone, 37% have a smartphone, 9% have a tablet, 51% have a PC whereas 12% claim they have no internet connection."&lt;/p&gt; 
&lt;p&gt;"In 2010, the online banking penetration rate in the country pointed at 2%."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/online-banking/serbia-online-banking-penetration-rate-shows-5-survey/756137-12"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-12 19:53:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/580/serbia__online_banking_penetration_rate_shows_5__-_survey</item_location></blog><blog><ArticleID>579</ArticleID><title>86% of UK shops support m-commerce - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;86% of the shops in a recent study responded that they support mobile commerce by offering an optimised site for different browsers, or have a shopping app available for download.&#xA0;&lt;/p&gt; 
&lt;p&gt;"The UK, the status of mobile commerce in the UK is not just demonstrated by the shops&rsquo; behaviour, British consumers being also the frontrunners when it comes to mobile shopping, making up 40% of the entire European mobile revenue."&lt;/p&gt; 
&lt;p&gt;"France and Spain are not far behind the UK with 74% of shops in the study offering mobile shopping. In other European countries, the results were lower, with Germany at 68%, and in Poland and Italy lower still with just 46% and 50% respectively."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/86-of-uk-shops-support-m-commerce-report/756111-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-08 22:25:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/579/86__of_uk_shops_support_m-commerce_-_report</item_location></blog><blog><ArticleID>578</ArticleID><title/><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/0005/1241/econsultancy-cross-channel-marketing-2014-infographic.jpg" alt="" width="600" height="4140" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="https://econsultancy.com/blog/65289-cross-channel-marketing-2014-trends-opportunities-infographic#i.yoybr61044e2vy"&gt;Econsultancy.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-08-08 22:22:36</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/578/cross-channel_marketing_2014__trends___opportunities__infographic_</item_location></blog><blog><ArticleID>577</ArticleID><title>Brazil: m-commerce up to 84 % a year - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The number of Brazilians using mobile devices for purchase of products and services has increased with 84.2 % over the last 12 months.&lt;/p&gt; 
&lt;p&gt;"In June 2013, mobile transactions represented 3.8 % of the total e-commerce in Brazil &mdash; by June 2014, that number had gone up to 7 %. During that period, 2.89 million transactions were carried out, the equivalent of USD 497 million, according to the report WebShoppers by consultancy firm e-Bit. The key segments are fashion and accessories with 18 % of all sales, followed by cosmetics and health products with 16 % and electronics with 11 %."&lt;/p&gt; 
&lt;p&gt;"In Brazil, the lack of readiness for mobile, the precarious 3G coverage and low penetration of residential Wifi are the main hurdles for further development of mobile commerce in the country."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/brazil-m-commerce-up-to-84-a-year-report/756089-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-07 21:55:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/577/brazil__m-commerce_up_to_84___a_year_-_report</item_location></blog><blog><ArticleID>576</ArticleID><title>Polski e-commerce 2014 w liczbach</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;Na blogu &lt;a href="http://roygard.pl/home/blog/"&gt;http://roygard.pl&lt;/a&gt; znajdziemy podsumowanie informacji dotycz cych nowo ci z e-commerce w oparciu o raport pt. &bdquo;E-Commerce w Polsce 2014&rdquo; wydany przez Gemius.&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Na chwil  obecn  Allegro.pl jest zdecydowanym liderem e-handlu w  wiadomo ci internaut&#xF3;w. Wynik na poziomie 76% pokazuje,  e nie ma on na polskim rynku znacz cej konkurencji. Warto jednak zwr&#xF3;ci  uwag  na kilka kolejnych w rankingu marek: tablica.pl (obecnie OLX) 28%, e-bay 16% oraz ceneo.pl 11%, kt&#xF3;re uzyskuj  relatywnie wysokie wskazania. Produkty spo ywcze klienci poszukiwaliby w alma24.pl (17%), etesco.pl (16%) oraz allegro.pl (10%) Poszukuj c odpowiednich produkt&#xF3;w, kupuj cy online wspieraj  si  przede wszystkim informacjami znalezionymi w wynikach wyszukiwarek, na stronach sklep&#xF3;w oraz aukcjach internetowych. Mocn  pozycj  maj  tak e por&#xF3;wnywarki cenowe. Oko o 35% kupuj cych wykorzystuje smartphony, na kt&#xF3;rym  z etap&#xF3;w zakupowych. Wyniki przedstawione w raporcie Gemius pokazuj ,  e z tej grupy oko o po owie zdarza si  zaczyna  na ma ym ekranie, by p&#xF3; niej przenie  si  na co  &bdquo;wi kszego&rdquo;. &#xA0; Jak wynika z bada , polscy internauci wyra aj  si  dobrze o zakupach przez Internet. Najs abiej oceniany jest aspekt bezpiecze stwa, za to takie zakupy opisywane s  jako wygodne oraz nieskomplikowane. Do robienia e-zakup&#xF3;w przyznaje si  46% internaut&#xF3;w (definiowanych jako osoby, &#xA0;kt&#xF3;rym zdarza si  robi  tego typu zakupy), przy czym prawie wszyscy dokonuj  ich w polskich serwisach. G &#xF3;wnym powodem korzystania z lokalnych e-serwis&#xF3;w jest bezpiecze stwo i wiarygodno , ni sze koszty dostawy oraz jej szybko  w por&#xF3;wnaniu do serwis&#xF3;w zagranicznych, a tak e brak bariery j zykowej.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Jak wynika z raportu atrakcyjna cena jest istotnym czynnikiem buduj cym lojalno  konsumenta, jednak nie decyduj cym. Jego zadowolenie, poczucie bezpiecze stwa, satysfakcja z zakupu s  nast pstwem wysokiej jako ci  wiadczonych us ug &ndash; poczynaj c od intuicyjnie zbudowanego serwisu zakupowego, a na wysokiej kulturze osobistej w kontakcie z klientem ko cz c. Przeci tne wydatki z ostatniego miesi ca na produkty spo ywcze w r&#xF3;d os&#xF3;b deklaruj cych kupowanie tej kategorii w sieci wynios y 70 PLN, przy czym m czy ni przeznaczyli na ten cel istotnie wi cej (93 PLN vs. 52 PLN w r&#xF3;d kobiet). Do wiadczenia internaut&#xF3;w w zakresie r&#xF3; nych form p atno ci w najwi kszym stopniu dotycz  przelew&#xF3;w bankowych (75%), got&#xF3;wki przy odbiorze (65%) oraz serwis&#xF3;w p atno ci (63%). Karta kredytowa (lub e-karta) znalaz a si  na czwartej pozycji, ale jedynie co trzeciemu e-klientowi zdarzy o si  z niej korzysta  przy transakcjach on-line. Warto przy tym nadmieni ,  e z serwis&#xF3;w p atno ci oraz z kart kredytowych ch tniej korzystaj  osoby w wieku 25&ndash;34 lata oraz z wy szym wykszta ceniem. Je eli jednak spojrzymy na najcz ciej wykorzystywany spos&#xF3;b p atno ci, w pierwszej tr&#xF3;jce nast puj  przetasowania: na pozycji lidera znajduj  si  serwisy p atno ci (37% wskaza ), a na kolejnych przelew bankowy (28%) oraz p atno  przy odbiorze (21%). Ta ostatnia forma jest szczeg&#xF3;lnie popularna w r&#xF3;d starszych e-klient&#xF3;w (powy ej 50 lat), przelew w r&#xF3;d najm odszych (poni ej 24 lat), za  serwisy w r&#xF3;d os&#xF3;b w wieku 25&ndash;34 lata.&rdquo;&#xA0;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;Wi cej na ten te temat mo na znale  &lt;a href="http://roygard.pl/2014/06/11/polski-e-commerce-2014-w-liczbach/"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-07 13:15:34</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/576/polski_e-commerce_2014_w_liczbach</item_location></blog><blog><ArticleID>575</ArticleID><title>Mobilny e-commerce</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Surfowanie i&#xA0;zakupy w&#xA0;internecie przy u yciu urz dze  mobilnych staj  si  coraz bardziej popularne w&#xA0;ca ej Europie. Ten trend rozpowszechnia si  r&#xF3;wnie  w&#xA0;Polsce, o&#xA0;czym  wiadczy rekordowy na skal  europejsk  wzrost odwiedzin o&#xA0;500 proc. w&#xA0;przeci gu ostatniego roku. Wprawdzie w&#xA0;mi dzynarodowym rankingu platformy zakupowej ShopAlike.pl Polska plasuje si  na ostatnim miejscu spo r&#xF3;d innych kraj&#xF3;w europejskich, to jednak szybkie tempo wzrostu odwiedzin mobilnych wr&#xF3; y dynamiczny rozw&#xF3;j m-commerce w&#xA0;Polsce. Podobna tendencja jest r&#xF3;wnie  widoczna w&#xA0;procesie smartfonizacji Polak&#xF3;w. Wed ug raportu &bdquo;Rzeczpospolitej&rdquo; w&#xA0;2012 roku sprzedano ponad 5 milion&#xF3;w urz dze  mobilnych, a&#xA0;udzia  smartfon&#xF3;w w&#xA0;polskim rynku telefonii kom&#xF3;rkowej wynosi obecnie 25 proc. (co czwarty telefon w&#xA0;Polsce to smartfon).&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;- Segment mComerce rozwija si  bardzo dynamicznie w&#xA0;Polsce w&#xA0;2013 roku. W  adnym innym kraju nie odnotowujemy tak widocznego wzrostu odwiedzin mobilnych - m&#xF3;wi o&#xA0;rozwoju portalu Robert M.Maier, za o yciel i&#xA0;dyrektor zarz dzaj cy ShopAlike.pl. - Aby sprosta  oczekiwaniom i&#xA0;wci  rosn cemu popytowi postawili my na rozwi zania mobilne. Przygotowali my mobilne wersje naszej strony WWW oraz rozwin li my aplikacje mobilne na smartfony i&#xA0;tablety. Jeste my przekonani,  e z&#xA0;czasem m-commerce b dzie coraz silniejsz  ga zi  handlu w&#xA0;bran y e-commerce - dodaje Robert M. Maier.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;img src="http://www.brief.pl/_files/img_sites/Aneta/Infografika%20-%20E-commerce%20staje%20si%C4%99%20mobilne.jpg" alt="" width="600" height="612" /&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;"&gt;Wi cej na ten temat mo na znale  &lt;a href="http://www.brief.pl/artykul,581,e-commerce_staje_sie_mobilny.html"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-07 13:14:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/575/mobilny_e-commerce</item_location></blog><blog><ArticleID>574</ArticleID><title>Canada, Australia rank highest in cross-border ecommerce choices</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Canada (84%) and Australia (54%) are US retailers&rsquo; top choices for cross-border ecommerce, Japan and New Zealand (39% each) come next in line.&lt;/p&gt; 
&lt;p&gt;"60% of Canada&rsquo;s online shoppers buy from US merchants and 37% of the world&rsquo;s cross-border shoppers are Canadian."&lt;/p&gt; 
&lt;p&gt;"7 out of every 10 online purchases made in Canada are from merchants outside the country."&lt;/p&gt; 
&lt;p&gt;"Australia&rsquo;s ecommerce market is not subject to import tariffs or duties on any item under AUD 1,000 Australian. Consumers there also have high levels of disposable income, and goods sold at retail are expensive due to labor costs."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/canada-australia-rank-highest-in-cross-border-ecommerce-choices/756088-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-06 20:17:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/574/canada__australia_rank_highest_in_cross-border_ecommerce_choices</item_location></blog><blog><ArticleID>573</ArticleID><title>Mobilising Print Media   New Paths for Direct Response [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/06/dmaMobile-door-drop-infographic-.jpg" alt="" width="440" height="3609" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/traffic-building-strategy/offline-media-integration/mobile-print-media/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-08-06 20:12:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/573/mobilising_print_media__________new_paths_for_direct_response__infographic_</item_location></blog><blog><ArticleID>572</ArticleID><title>E-commerce will account for 8% of Saudi retail by 2015 [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.wamda.com/application/rapyd/assets/mfm_012/upload/Saudi_ecom_infographic.jpg" alt="" width="600" height="2696" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.wamda.com/2014/07/saudi-ecommerce-2015-infographic"&gt;Wamda.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-08-05 20:04:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/572/e-commerce_will_account_for_8__of_saudi_retail_by_2015__infographic_</item_location></blog><blog><ArticleID>571</ArticleID><title>Bitcoin payments are illegal under Kyrgyzstan's regulation</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.nbkr.kg" target="_blank"&gt;The National Bank of the Kyrgyz Republic&lt;/a&gt; has issued new statements which claim that Bitcoin and other digital currency payments are not legal.&lt;/p&gt; 
&lt;p&gt;"The only legal tender in Kyrgyzstan is KGS, the national currency. At press time, 1 KGS was worth USD 0.019. The central bank has also warned consumers about the potential risks inherent in digital currencies which do not fall under the law&rsquo;s responsibility."&lt;/p&gt; 
&lt;p&gt;"Data shows that the official Bitcoin-Qt wallet has only been downloaded around 1,000 times in the central Asian nation with a population just shy of 6 million, suggesting local digital currency use is not widespread."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/online-payments/bitcoin-payments-are-illegal-under-kyrgyzstan-s-regulation/756075-3"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-05 19:56:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/571/bitcoin_payments_are_illegal_under_kyrgyzstan_s_regulation</item_location></blog><blog><ArticleID>570</ArticleID><title>The Magic Behind the Curtain: Marketing Automation Makes it All Happen [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://blog.marketo.com/wp-content/uploads/2013/03/the-magic-behind-the-curtain-marketing-automation-makes-it-all-happen-infographic3.jpg" alt="" width="600" height="3952" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://blog.marketo.com/2013/03/the-magic-behind-the-curtain-marketing-automation-makes-it-all-happen-infographic.html"&gt;Marketo.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-08-04 20:11:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/570/the_magic_behind_the_curtain__marketing_automation_makes_it_all_happen__infographic_</item_location></blog><blog><ArticleID>569</ArticleID><title>Mobile loyalty features, appealing to UK smartphone owners - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Two-thirds of UK adult smartphone owners would be interested in using a mobile wallet and the ability to collect loyalty points and redeem vouchers were the mobile wallet features of most interest.&lt;/p&gt; 
&lt;p&gt;"49% of respondents are interested in collecting loyalty points, 43% to redeem vouchers and 32% of respondents were interested in making payments up to GBP 20 (USD 31.25). Only 15% said the same for unlimited payments. These low percentages were likely due to trust issues."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/mobile-payments/mobile-loyalty-features-appealing-to-uk-smartphone-owners-report/756031-16"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-04 20:02:35</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/569/mobile_loyalty_features__appealing_to_uk_smartphone_owners_-_report</item_location></blog><blog><ArticleID>568</ArticleID><title>Europe: a new peak in card fraud losses - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;European card fraud losses for 19 European countries reached a notable EUR 1.55 billion in 2013.&lt;/p&gt; 
&lt;p&gt;"UK experienced GBP 450 million in losses, the highest level since 2008 and both France and Greece had higher ratios of fraud losses to card sales, at 7 basis points (.07%). The fastest growth of card fraud losses in Europe occurred in Russia, where losses jumped nearly 28% since 2012."&lt;/p&gt; 
&lt;p&gt;"The UK and France suffered 62% of the total fraud losses for the 19 countries in the fraud map, reflecting their higher rates of card usage, which make them targets for criminals. 10 of the countries saw a rise in fraud compared to 2012, while 9 stayed the same or saw reduced losses."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-identity-security-online-fraud/europe-a-new-peak-in-card-fraud-losses-report/756058-26"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-04 19:57:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/568/europe__a_new_peak_in_card_fraud_losses_-_report</item_location></blog><blog><ArticleID>567</ArticleID><title>Half of e-shoppers accuse e-tailers for security issues - survey</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Half of customers who shop online blames the retailers for security issues.&lt;/p&gt; 
&lt;p&gt;"24% of those surveyed either experienced or saw a family member experience being on the wrong side of a fraudulent online transaction."&lt;/p&gt; 
&lt;p&gt;"43% of shoppers think to change passwords every 3 to 6 months, and 69% use different passwords at different websites."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-identity-security-online-fraud/half-of-e-shoppers-accuse-e-tailers-for-security-issues-survey/756052-26"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-08-04 19:54:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/567/half_of_e-shoppers_accuse_e-tailers_for_security_issues_-_survey</item_location></blog><blog><ArticleID>718</ArticleID><title>New director joins Bridge Community Farms</title><language>en</language><keywords/><summary>We are delighted to announce that Dr Jane Staley has joined the board here at Bridge Community Farms</summary><image/><image_caption/><story>&lt;p&gt;We are delighted to announce that Dr Jane Staley has joined the board here at Bridge Community Farms.&#xA0;Dr Staley is chief executive officer at Groundwork Cheshire. As a registered environmental charity, Groundwork Cheshire has over 30 years of experience working with partners to deliver successful community and education based projects across Cheshire &amp; Warrington. Thank you Jane for joining us and sharing your expertise to help BCF.&lt;/p&gt;</story><publish>2014-08-04 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:50:31</lastModified><lastModifiedUnix>1440499831</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/718/new_director_joins_bridge_community_farms</item_location></blog><blog><ArticleID>566</ArticleID><title>Delivery charges for rural areas tackled by UK government</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p id="story_continues_1" class="introduction"&gt;The government has unveiled new principles aimed at tackling "ridiculous" delivery charges faced by shoppers in remote parts of the UK.&lt;/p&gt; 
&lt;p&gt;"They set out best practice for businesses such as couriers, online retailers and delivery firms. UK ministers believe they will lead to customers being charged a fair delivery price. The principles include making information about costs available up front when people are buying online."&lt;/p&gt; 
&lt;p&gt;"It comes after research from 2012 showed at least one million people in Scotland faced additional charges for delivery, had their parcels delayed or were even refused delivery altogether."&lt;/p&gt; 
&lt;p&gt;"Delivery charges should be clear up front, so people can decide to shop elsewhere if they feel the charges are excessive. Retailers need to get this right for shoppers across the whole of the UK and especially consider how they can best serve their customers in rural and island communities."&lt;/p&gt; 
&lt;p&gt;"For online retailers, too, transparent and equitable delivery charges mean fewer abandoned shopping carts and repeat custom."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.bbc.com/news/uk-scotland-28581332"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-31 13:21:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/566/delivery_charges_for_rural_areas_tackled_by_uk_government</item_location></blog><blog><ArticleID>565</ArticleID><title>Mobile is the key to boost online shopping</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;More than 70% of mobile consumers shop online.&lt;/p&gt; 
&lt;p&gt;"Nearly half of mobile users (48%) made purchases online regularly, and 1 in 5 customers browse products online before buying in stores."&lt;/p&gt; 
&lt;p&gt;"In some countries mobile has become the most dominant shopping channel. In the Asia-Pacific region mobile leads the way for shopping, as more of the population turn to mobile as their primary device. A third (32%) shop with their mobiles compared to a fifth (21%) who shop via their computers."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/mobile-is-the-key-to-boost-online-shopping/755980-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-30 20:08:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/565/mobile_is_the_key_to_boost_online_shopping</item_location></blog><blog><ArticleID>564</ArticleID><title>Facebook shifts ecommerce strategy, closes Gifts shop</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="https://www.facebook.com/" target="_blank"&gt;Facebook&lt;/a&gt; has revealed plans to close its 2-year-old Gifts shop, as the social network starts testing other ways to allow consumers to buy products on its website.&lt;/p&gt; 
&lt;p&gt;"Facebook Gifts opened in 2012 as a way for users to buy gifts. The service stopped selling physical goods after a year, offering only gift cards from more than 100 merchants."&lt;/p&gt; 
&lt;p&gt;"Facebook is testing a &lsquo;Buy&rsquo; button that will enable users to purchase goods from merchants without leaving the app."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/facebook-tests-buy-button-for-ecommerce-following-twitter-s-footsteps/755880-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-30 20:06:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/564/facebook_shifts_ecommerce_strategy__closes_gifts_shop</item_location></blog><blog><ArticleID>563</ArticleID><title>Austria: Bitcoin's financial status between 'yes' and 'no'</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In Austria, 2 cabinet ministers have given guidance on Bitcoin&rsquo;s status as a financial instrument and tax treatment, whereas Michael Spindelegger, federal minister for finance and vice chancellor, reiterated that the crypto-currency is not a financial instrument.&lt;/p&gt; 
&lt;p&gt;The finance minister has explained that citizens who sell Bitcoin holdings within a year of purchasing them would be subject to capital gains tax, but if the digital currency assets are held beyond a year, proceeds from a sale are not subject to taxation."&lt;/p&gt; 
&lt;p&gt;"Spindelegger claims that digital currency assets have to be declared as either fixed assets or working capital and classifies bitcoin mining profits subject to value-added tax (VAT) because the activity is comparable to industry labour."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/austria-bitcoin-s-financial-status-between-yes-and-no-/755998-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-30 20:02:22</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/563/austria__bitcoin_s_financial_status_between__yes__and__no_</item_location></blog><blog><ArticleID>562</ArticleID><title>China Q2 2014: cross-border capital flow on a balanced track</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Chinese cross-border capital flow recorded a balanced trend in Q2 2014, according to data on foreign currencies bought and sold by commercial banks.&lt;/p&gt; 
&lt;p&gt;"Chinese banks' net forex purchases remained at USD 29 billion in the respective time frame, falling by 21% as compared with Q2 2013 and plunging 82% from Q1 2014."&lt;/p&gt; 
&lt;p&gt;"In Q1 2014, Chinese banks registered USD 159.2 billion increase in net forex purchases, which represent the difference between foreign currency purchases and sales by commercial banks."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/china-q2-2014-cross-border-capital-flow-on-a-balanced-track/755970-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-28 21:00:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/562/china_q2_2014__cross-border_capital_flow_on_a_balanced_track</item_location></blog><blog><ArticleID>561</ArticleID><title>Malaysia: infrastructure is key to ecommerce expansion - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Malaysia&rsquo;s B2C ecommerce infrastructure is one of the most developed in South East Asia and it is one of the factors which add value to the ecommerce business.&lt;/p&gt; 
&lt;p&gt;"Therefore, internet penetration, which receives incentives via governmental programs, ranks second in the region, and its logistics system is among the 30 best performing in the world. Close to 20 million people are linked to the internet and an additional 5 million are expected to go online in 2015."&lt;/p&gt; 
&lt;p&gt;"Moreover, a notable double-digit percentage of internet users shop online, motivated by price advantages, product range and availability of reviews. Online shoppers look for free shipping, convenience and exclusive online deals offered by online stores."&lt;/p&gt; 
&lt;p&gt;"Additionally, online shopping is encouraged by new ecommerce regulations adopted in 2013, aimed at protecting consumer rights and preventing online fraud."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/malaysia-infrastructure-is-key-to-ecommerce-expansion-report/755954-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-26 15:44:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/561/malaysia__infrastructure_is_key_to_ecommerce_expansion_-_report</item_location></blog><blog><ArticleID>560</ArticleID><title>Ecuador bans Bitcoin, seeks to create state-run currency</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.ipu.org" target="_blank"&gt;The National Assembly of Ecuador&lt;/a&gt; (NAE) has banned Bitcoin and decentralized digital currencies, while establishing guidelines for the creation of a new, state-run currency.&lt;/p&gt; 
&lt;p&gt;"As such, the law in question allows the government to make payments in e-money, but decentralized digital currencies are banned."&lt;/p&gt; 
&lt;p&gt;"The currency will operate in tandem with the USD and Ecuador&rsquo;s official currency, although it is not certain what exchange rate will be established."&lt;/p&gt; 
&lt;p&gt;"As a result of the adoption of a national digital currency agenda, companies offering digital currency services will have to withdraw from operations or cease entirely, as the bill prohibits the &ldquo;emission, production, initiation, falsifications, or any other type of [digital currency] simulation, and its circulation through any channel or way of representation&rdquo; of non-sanctioned digital currencies.&lt;/p&gt; 
&lt;p&gt;"The amendments laid out the legal framework for those who violate the ban, which establishes the power to confiscate Bitcoins or similar holdings. Those who operate businesses using prohibited digital currencies face the risk of prosecution as well."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/ecuador-bans-bitcoin-seeks-to-create-state-run-currency/755951-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-25 20:04:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/560/ecuador_bans_bitcoin__seeks_to_create_state-run_currency</item_location></blog><blog><ArticleID>559</ArticleID><title>US: 40% of people use m-wallets as primary payment method - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;40% of the US mobile wallet users recently surveyed say they use mobile methods as their primary mode of payment.&lt;/p&gt; 
&lt;p&gt;"Consumers agreed (69%) that they would convert to mobile payment methods if merchants were to offer discounts specific to purchases made via mobile wallet."&lt;/p&gt; 
&lt;p&gt;"Men and women are almost equally likely to use a mobile wallet and users span all income levels, the survey also found. Those making less than USD 50,000 a year (32%) and those earning more than USD 100,000 (29%) are the most likely to use a mobile wallet. The majority are aged 18 to 34 (55%), while 35% are aged 35 to 54."&lt;/p&gt; 
&lt;p&gt;"The most popular mobile payment methods among smartphone payers are bar codes and quick response (QR) codes, which consumers simply display on their device so cashiers can scan them (45%)."&lt;/p&gt; 
&lt;p&gt;"37% of smartphone payers tap their device on a payment reader using near field communication, while 29% of smartphone payers scan the barcode or QR code using the device&rsquo;s camera."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/mobile-payments/us-40-of-people-use-m-wallets-as-primary-payment-method-report/755925-16"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-24 19:54:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/559/us__40__of_people_use_m-wallets_as_primary_payment_method_-_report</item_location></blog><blog><ArticleID>558</ArticleID><title>Globally, 3 in 10 customers distrust retailers to protect data</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;On a global level, there is a feeling of distrust among consumers in retailers to protect their data.&lt;/p&gt; 
&lt;p&gt;"Nearly 3 in 10 global consumers to not trust retailers for protecting stored personal and financial data against hacking attempts and data breaches. That is a 29% ratio, while 58% trust financial institutions rather than retailers, government agencies and law enforcement for data security."&lt;/p&gt; 
&lt;p&gt;"Only 55% of respondents believe stores where they shop use security systems that protect their financial data against hackers and data breaches, as compared to 62% who believe that online shopping websites do provide security for this information."&lt;/p&gt; 
&lt;p&gt;"4 in 10 global consumers (42%) do not remember receiving any anti-fraud information from their financial institution. Also, theft by a computer hacker is still believed to be the greatest fraud risk, according to 32% of respondents."&lt;/p&gt; 
&lt;p&gt;"China and India present the highest rates of prepaid card fraud at 17% and 18%, respectively, and very high consumer use rates at 93% and 91%, respectively."&lt;/p&gt; 
&lt;p&gt;"In countries with use rates of 70% or less, such as Australia, Canada, New Zealand and the US, fraud rates are 4% or less, indicating that the fraud rate may rise as more consumers use prepaid cards."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/globally-3-in-10-customers-distrust-retailers-to-protect-data/755916-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-23 20:35:58</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/558/globally__3_in_10_customers_distrust_retailers_to_protect_data</item_location></blog><blog><ArticleID>557</ArticleID><title>The era of data-driven marketing [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/0005/0798/Measurement_and_Analytics_Infographic_FINAL.jpg" alt="" width="600" height="3738" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="https://econsultancy.com/blog/65224-the-era-of-data-driven-marketing-infographic#i.1r9cuhdvqmest1"&gt;Econsultancy.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-23 20:28:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/557/the_era_of_data-driven_marketing__infographic_</item_location></blog><blog><ArticleID>556</ArticleID><title>A New Share On Look</title><language>en</language><keywords/><summary>We have updated the whole interface, we hope you approve.</summary><image/><image_caption/><story>&lt;p&gt;As you will have seen by now, the Share On interface looks a lot different today than when you first started using it. We have been working away to improve and streamline things and we think that it is looking a lot better and will offer you, the user, a better experience.&lt;/p&gt; 
&lt;p&gt;Things you will notice most are the additions of Blogs to the top system menu, this will take you through in to the blogging system without the need to go via a the clunky Applications -&gt; Blogs -&gt; Launch , now you simply access blogs via the single link. You can still access Blogs via Applications if you wish. We have also made the Blog Editor a bit prettier and the blog feeds are better formatted and we have introduced filters to allow you to find blogs by date of publication, by Organisation or Group and by Language. Other things that you may not notice but have been improved are the ways in which blog feeds integrate with websites, we now use your OSN rather than Organisation or Group ID.&lt;/p&gt; 
&lt;p&gt;Next are the new feeds design, we think they look more interesting and are easier to read, the filters for All - Your Organisation and Quite Interesting are now working as intended, we shall be adding Groups to this shortly. The next update will probably include further improvements to the ways in which feeds and posts work, indeed we hope to allow you to post links, images and create events in the not too distant future.&lt;/p&gt; 
&lt;p&gt;We are continually working away in the background improving, updating and adding new features to Share On. the next major addition to Share On core applications will be the Documents Manager. This will allow you to upload and share files between your organisation, group and the world if you wish. We hope to have this live in the very near future.&lt;/p&gt; 
&lt;p&gt;We hope you enjoy the new look!&lt;/p&gt; 
&lt;p&gt;The Share On development Team&lt;/p&gt;</story><publish>2014-07-23 15:15:16</publish><expire>0000-00-00 00:00:00</expire><author>ringo.simpkins</author><author_name>Richard Coxon</author_name><organisation_id>1</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-07-23 15:15:16</lastModified><lastModifiedUnix>1406124916</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/556/a_new_share_on_look</item_location></blog><blog><ArticleID>555</ArticleID><title>Wska niki e-commerce</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Aby zidentyfikowa  s abe strony oraz zrozumie  pozycj  Twojego e-biznesu w Internecie konieczne jest zrozumienie i rozszyfrowanie wska nik&#xF3;w e-commerce.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Wsp&#xF3; czynnik konwersji (Conversion Rate). Poprzez monitorowanie wsp&#xF3; czynnika konwersji swojej strony mo emy zdefiniowa  tzw. &#xA0;&lt;a href="http://clickray.pl/lejek-sprzedazowy"&gt;lejek sprzeda y&lt;/a&gt;, a wi c nic innego jak okre lenie miejsc na naszym serwisie gdzie zyskujemy, a gdzie tracimy klient&#xF3;w. Tego typu informacja pozwala nam, zidentyfikowa  obszary, na kt&#xF3;rych powinni my si  skupi , aby uzyska  lepsze efekty a co za tym idzie wi ksz  sprzeda .&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo; r&#xF3;d o ruchu (Traffic Sources) to kana  ruchu, kt&#xF3;ry odpowiada na pytanie, sk d przybyli u ytkownicy na nasz  stron .  r&#xF3;d em ruchu mo e by : konkretna nazwa wyszukiwarki, oznaczenie direct, kt&#xF3;re okre la u ytkownik&#xF3;w bezpo rednich (dostali si  na witryn  poprzez bezpo rednie wpisanie w pole przegl darki nazw  witryny) lub okre lon  nazwa strony, kt&#xF3;ra dostarczy a nam u ytkownika. Odwiedzaj cy nasz  stron  mog  r&#xF3;wnie  trafi  do nas poprzez np. klikni cie adresu w otrzymanej wiadomo ci e-mail, stron  naszego przedstawiciela lub p atn  kampani  reklamow  w internecie.&#xA0; Odpowiednie wykorzystanie tych danych mo e bardzo pom&#xF3;c w poprawie np. strategii biznesowej. Jednym z popularniejszych narz dzi do odczytywania  r&#xF3;de  ruch jest Google Analytics.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Zachowanie strony (Page Behavior), czyli informacja kt&#xF3;ra pozwala na poprawienie tre ci witryny aby by a bardziej dopasowana do potrzeb i oczekiwa  u ytkownik&#xF3;w. Ten wska nik powie nam r&#xF3;wnie , kt&#xF3;re z podstron najbardziej denerwuj  naszych odwiedzaj cych i prowadz  do opuszczenia naszej witryny.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;Wska niki sprzeda y (sales metrics) w r&#xF3;d kt&#xF3;rych znajduj  si  takie parametry jak  rednia warto  zam&#xF3;wienia (AOV), liczba zam&#xF3;wie  oraz wiele innych. Jednak e to w a nie  rednia warto  zam&#xF3;wienia jest tutaj niezwykle istotnym wsp&#xF3; czynnikiem, poniewa  nawet przy sta ym, nienajlepszym poziomie wsp&#xF3; czynnika konwersji (Conversion Rate) wzrost AOV prowadzi do og&#xF3;lnego wzrostu przychod&#xF3;w.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&bdquo;&lt;a href="http://pl.wikipedia.org/wiki/Wsp%C3%B3%C5%82czynnik_klikalno%C5%9Bci"&gt;Wsp&#xF3; czynnik klikalno ci (CTR).&lt;/a&gt; Gdy nasza strona oferuje programy partnerskie lub np. vouchery szczeg&#xF3;ln  uwag  powinni my zwr&#xF3;ci  na efektywno  marketingow . Dane CTR mo emy wykorzysta  do sprawdzenia ilo ci u ytych kupon&#xF3;w, kod&#xF3;w, wy wietle  kampanii itp. Prowadzi to do jeszcze lepszego zrozumienia, kt&#xF3;re z przeprowadzonych kampanii by y skuteczne, a kt&#xF3;re wymagaj  dopracowania.&rdquo;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;Wi cej na ten temat mo na znale  &lt;a href="http://roygard.pl/2014/05/19/wskazniki-e-commerce-dane-ktore-wiele-mowia/"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-22 21:43:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/555/wska____niki_e-commerce</item_location></blog><blog><ArticleID>554</ArticleID><title>E-biznes dzisiaj </title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&bdquo;Dynamika wzrostu sprzeda y online zach ca kolejnych graczy, zar&#xF3;wno tych wi kszych posiadaj cych ugruntowan  pozycje w offline jak i tych ca kiem malutkich rozpoczynaj cych od zera przygod  w handlu, do stawiania na e-biznes.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;&bdquo;S ownik j zyka polskiego definiuje klienta jako osob  kupuj c  co  w sklepie, korzystaj c  z us ug banku, adwokata lub za atwiaj c  spraw  w jakiej  instytucji. Klient ma nabywa  towar. Cz  polskich sprzedawc&#xF3;w internetowych tak mocno wzi a sobie t  definicj  do serca, zapominaj c przy tym,  e ludzie, aby dokona  zakupu potrzebuj  informacji, szczeg&#xF3;lnie w dobie informatyzacji. Przy opcjach wyboru to wiedza i do wiadczenie pozwala podj  decyzje. W &#xF3;wczesnych czasach klienci to osoby, kt&#xF3;re zaufa y ofercie sklepu, a poprzez kontakt ze sprzedawc  utwierdzaj  si  w trafno ci swojej decyzji. Internauci coraz sprawniej pos uguj  si  narz dziami dost pnymi w sieci, takimi jak por&#xF3;wnywarki cenowe, portale z opiniami, fora dyskusyjne czy portale spo eczno ciowe. Wszystkie zebrane informacje musz  tworzy  ca o . Oczywi cie nie wszyscy e-klienci przed ka dym zakupem sprawdzaj  dost pne dane, ale cho by popularno  portalu aukcyjno &ndash; zakupowego Allegro pokazuje,  e mo liwo  zestawienia ceny produktu, opcji i koszt&#xF3;w dostawy z ocen  do wiadcze  transakcyjnych innych u ytkownik&#xF3;w s  kluczowe.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;&bdquo;Jak pokazuje wiele bada , w tym Raport Ceneo &bdquo;Polak na zakupach w sieci czuje si  bezpiecznie&rdquo;, zdecydowana wi kszo  klient&#xF3;w powraca do sklepu internetowego. Pozytywne emocje, a cz sto nawet brak negatywnego do wiadczenia powoduje,  e nie mamy potrzeby kolejny raz szuka , po wi ca  czas na prze wietlanie potencjalnych miejsc dokonania transakcji.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;&bdquo;Obni anie ceny produkt&#xF3;w to d uga i kr ta droga do sukcesu w e-handlu. Je li skala biznesu jest wystarczaj co du a mo e by  to jednym ze sposob&#xF3;w budowania konkurencyjno ci, ale nigdy nie jedynym. Bilans kosztu pozyskania klienta i obs ugi transakcji przy zakupach jednorazowych jest niewielki lub wr cz minusowy. Je li zrazimy do siebie kupuj cego, a dodatkowo trafimy na osob , kt&#xF3;ra postanowi si  podzieli  swoimi negatywnymi do wiadczeniami z innymi, straty mog  okaza  si  dotkliwe. Koszt jednego szczeg&#xF3;lnie niezadowolonego klienta, mo e zniweczy  prac  nawet sztabu marketer&#xF3;w i ca kiem poka ny bud et na promocj . Inwestycja w obs ug  klienta, dbanie o jego pozytywne wra enia zakupowe to budowanie na solidnych fundamentach. W czasach rosn cej konkurencji na rynku e-commerce wzorowa obs uga klienta, pokazanie szacunku wobec jego potrzeb, a cz sto te  obaw to podstawa efektywnego biznesu.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;br /&gt;Wi cej mo na przeczyta  &lt;a href="http://www.ecommerceblog.pl/2014/05/czasy-prl-juz-minelyczyli-jak-wyglada-e-biznes-dzisiaj/"&gt;tutaj&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-22 21:40:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/554/e-biznes_dzisiaj_</item_location></blog><blog><ArticleID>553</ArticleID><title>Psychologia konsumenta   statystyki i nawyki kupuj cych w e-sklepach [infografika]</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;Przedstawiamy infografik  opracowan  przez &lt;strong&gt;V&lt;/strong&gt;&lt;strong&gt;ouchercloud&lt;/strong&gt;, z kt&#xF3;rej mo na dowiedzie  si  m.in. jak istotna jest szybko  strony, projekt sklepu internetowego, czy ufamy przeczytanym recenzjom produkt&#xF3;w, dlaczego przerywamy zakupy.&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;img src="http://o-m.pl/backend/photos/userfiles/infografika_Psychologia_konsumenta.jpg" alt="" width="600" height="5521" /&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;em&gt; r&#xF3;d o &lt;a href="http://o-m.pl/artykul/62/zakupy-oczami-e-konsumenta.html%20"&gt;o-m.pl&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-22 21:37:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/553/psychologia_konsumenta__________statystyki_i_nawyki_kupuj_____cych_w_e-sklepach__infografika_</item_location></blog><blog><ArticleID>552</ArticleID><title>Infographie : l'e-commerce en France</title><language>fr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://i-cms.journaldunet.com/image_cms/original/2244922-infographie-l-e-commerce-en-france.jpg" alt="" width="600" height="3086" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;&lt;span id="result_box" class="short_text" lang="fr"&gt;&lt;span class="hps"&gt;Source&lt;/span&gt;&lt;/span&gt; &lt;a href="http://www.journaldunet.com/ebusiness/commerce/infographie-l-e-commerce-en-france-0714.shtml"&gt;Journaldunet.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-22 21:22:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/552/infographie___l_e-commerce_en_france</item_location></blog><blog><ArticleID>551</ArticleID><title>40% of Asian companies face data breaches related incidents, with economic repercussions</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Data breaches occur at a high rate at companies in Asia, with notable financial loss.&lt;/p&gt; 
&lt;p&gt;"40% of businesses say they have experienced significant economic loss as a result of compromised data systems, with financial services firms the worst hit. Also, only 35% of Asian companies believe that they have not had a data breach for 2013. Also, despite lapses in data security, corporate executives are not blaming their own IT departments, with 85% of companies in Asia believing their own IT security systems are trustworthy."&lt;/p&gt; 
&lt;p&gt;"Also, while 47% of business leaders agree that collaborating with the industry by increasing the disclosure of breaches when they happen can minimise damage, this type collaboration is still rare, with companies unwilling to disclose the occurrence of customer information breaches with the media or competitors."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/40-of-asian-companies-face-data-breaches-related-incidents-with-economic-repercussions/755904-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-22 21:17:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/551/40__of_asian_companies_face_data_breaches_related_incidents__with_economic_repercussions</item_location></blog><blog><ArticleID>550</ArticleID><title>Western Europe: cross-border sales to double by 2018 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Cross-border sales in Western Europe will more than double by 2018, accounting for 20% of the region&rsquo;s total ecommerce sales.&lt;/p&gt; 
&lt;p&gt;"In 2014 nondomestic business-to-consumer ecommerce sales in Europe are to amount to USD 74.67 billion, totaling 14% of all ecommerce sales."&lt;/p&gt; 
&lt;p&gt;"Comparing the European domestic and the cross-border B2C ecommerce sales, the statistics indicate not only a year-on-year increase in the amount of money spent, but also a clear difference between the sales value associated with domestic ecommerce, as compared to that for cross-border ecommerce at a European level. For instance, out of USD 402 billion predicted for 2014 in terms of ecommerce sales, only USD 56 billion are the result of cross-border sales."&lt;/p&gt; 
&lt;p&gt;"This status is bound to change in 4-years-time, when it is estimated that, aside the fact that the value for B2C ecommerce sales will grow to about USD 578 billion, the value of cross-border sales will also more than double, reaching USD 116 billion."&lt;/p&gt; 
&lt;p&gt;"A majority of digital buyers ages 15 to 79 in all EU-5 countries had made a cross-border retail purchase in 2013, excluding services such as downloads, tickets, hotels and travel."&lt;/p&gt; 
&lt;p&gt;"Out of these European countries, the highest concentration of cross-border buyers can be found in Italy and Spain, where the economic context has kept local retailers from investing in technology, design improvements and product ranges for their own online stores."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/western-europe-cross-border-sales-to-double-by-2018-report/755903-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-22 21:13:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/550/western_europe__cross-border_sales_to_double_by_2018_-_report</item_location></blog><blog><ArticleID>549</ArticleID><title>Australia: digital trade scores first to any other G20 market</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Australian ecommerce has surpassed any other G20 market due to affordable, good quality internet, sophisticated regulations, widespread smartphone adoption and advanced electronic payment systems.&lt;/p&gt; 
&lt;p&gt;"As far as the top countries are concerned, a boost in sales is generally registered via the eBay platform and that payments are notably initiated via PayPal. The same report estimates that around 3 billion people will be connected to internet by the end of 2014, a notable rise from 300 million in 1999. Moreover, there is a 5 billion increase predicted for 2020."&lt;/p&gt; 
&lt;p&gt;"However, the report notes that factors such as restrictive data regulations, outdated shipping rules which offer preeminence to large companies at the expense of small businesses, poor internet access in developing countries are prohibiting ecommerce from reaching its full potential."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/australia-digital-trade-scores-first-to-any-other-g20-market/755841-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-21 20:48:27</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/549/australia__digital_trade_scores_first_to_any_other_g20_market</item_location></blog><blog><ArticleID>548</ArticleID><title>EU: regulators call for banks' momentary avoidance of virtual currencies </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.eba.europa.eu" target="_blank"&gt;The European Banking Authority&lt;/a&gt; (EBA) has advised European lawmakers and the union&rsquo;s national financial regulators that they should recommend banks and other payment institutions to stay out of dealings with Bitcoin and other virtual currencies.&lt;/p&gt; 
&lt;p&gt;"EBA has already notified consumers upon no legal guarantees regarding Bitcoin and, recently, stated that digital currencies bear contingent risks which require proper legislation."&lt;/p&gt; 
&lt;p&gt;"EBA has listed no less than 70 risks associated with the use of digital currencies. They range from &ldquo;User is unable to access VCs after losing passwords/key to their e-wallet&rdquo; and &ldquo;Market participants suffer losses through information inequality regarding other actors&rdquo; to &ldquo;Criminals are able to launder proceeds of crime because they can deposit/transfer VCs anonymously.&rdquo;"&lt;/p&gt; 
&lt;p&gt;"Bitcoin will become a global payment platform only when governments and regulators will find the synergy between the traditional banking sector and the digital currencies."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/online-payments/eu-regulators-call-for-banks-momentary-avoidance-of-virtual-currencies/755812-3"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-16 08:14:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/548/eu__regulators_call_for_banks__momentary_avoidance_of_virtual_currencies_</item_location></blog><blog><ArticleID>547</ArticleID><title>Banks start using analytics to identify online payment fraud</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In an attempt to control frauds in electronic payments, banks have started using analytics to stop suspicious transactions.&lt;/p&gt; 
&lt;p&gt;"Out-of-the-way transaction could get declined if the client does not respond to a phone call or a message immediately."&lt;/p&gt; 
&lt;p&gt;"Financial institutions such as HDFC Bank have already implemented analytics software. In banking transactions, banks can ask the customer for additional information to verify the transaction if it is undertaken on a different computer. But in the case of card payments, banks have to rely on direct contact with the customer."&lt;/p&gt; 
&lt;p&gt;"The analytics software can be used to personalize services for customers. There are two kinds of fraud detection in payments: one is during the transaction and the other is using analytics to identify suspicious transactions based on past behaviour."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-identity-security-online-fraud/banks-start-using-analytics-to-identify-online-payment-fraud/755811-26"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-16 08:11:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/547/banks_start_using_analytics_to_identify_online_payment_fraud</item_location></blog><blog><ArticleID>546</ArticleID><title>Half of financial institutions choose client compensation over web fraud protection</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;52% of financial companies reimburse customer losses caused by internet fraud, without actually investigating the circumstances.&lt;/p&gt; 
&lt;p&gt;"Almost one third of companies believe the costs incurred by cyber threats are less than the cost of protection."&lt;/p&gt; 
&lt;p&gt;"This results in many organizations that work with online payments being prepared to accept the additional costs that arise from cyber-attacks. Findings reveal that 28% of the representatives from financial companies and 32% of the online store employees that answered the survey believe that the total losses from online crime do not exceed the costs of deploying security solutions. Only 19% of financial companies and 7% of online marketplaces disagree, stating that the cost of reimbursing customer losses is one of the most serious consequences of cyber-fraud."&lt;/p&gt; 
&lt;p&gt;"57% of users pay little to no attention to the security of their online payments, believing that all the necessary measures are taken by their bank."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/half-of-financial-institutions-choose-client-compensation-over-web-fraud-protection/755829-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-15 22:32:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/546/half_of_financial_institutions_choose_client_compensation_over_web_fraud_protection</item_location></blog><blog><ArticleID>717</ArticleID><title>Wates Construction Ltd pledge support to BCF</title><language>en</language><keywords/><summary>We have recieved a large donation and support from Wates Construction</summary><image/><image_caption/><story>&lt;p&gt;Bridge Community Farms has received a &#xA3;15k donation from Wates Construction Ltd, one of the largest building and construction companies in the UK. Wates has also pledged a further &#xA3;10k in early 2015, which will be used to cover some of the salary costs for the new Farm Manager at BCF.&lt;span style="font-size: 0.83em;"&gt;&#xA0;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;Francis Ball, director at Bridge Community Farms, said: &ldquo;We are hugely grateful to Wates Construction Ltd for this kind donation. Bridge Community Farms relies on the support of local businesses and individuals and these donations will help us fulfil our goal of changing lives for the better in Cheshire.&rdquo;&lt;/p&gt;</story><publish>2014-07-15 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:49:34</lastModified><lastModifiedUnix>1440499774</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/717/wates_construction_ltd_pledge_support_to_bcf</item_location></blog><blog><ArticleID>545</ArticleID><title>Poland users access m-banking services weekly - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Nearly half of adult internet users in Poland said they banked on a mobile device.&lt;/p&gt; 
&lt;p&gt;"According to results from March 2014, this was the third-highest percentage out of the countries studied, trailing only Turkey (56%) and the Netherlands (50%) and tying with Spain (48%)."&lt;/p&gt; 
&lt;p&gt;"April 2014 study found that users in Poland were accessing mobile banking frequently: 82.7% of tablet owners reported banking via such a device at least once per week, and 84.4% of smartphone users said the same."&lt;/p&gt; 
&lt;p&gt;"Around half of those groups used a mobile device several times per week to conduct banking&mdash;the most popular frequency. Still, nearly one-quarter of respondents reported banking on a smartphone every day&mdash;the second-highest frequency for that device."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/mobile-payments/poland-users-access-m-banking-services-weekly-report/755803-16"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-14 22:41:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/545/poland_users_access_m-banking_services_weekly_-_report</item_location></blog><blog><ArticleID>544</ArticleID><title>Spain: 2 in 10 SMEs implement ecommerce infrastructure</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Spanish SMEs are not eager to adopt ecommerce platforms, since 2 in 10 companies have a website via which they sell their products or services online.&lt;/p&gt; 
&lt;p&gt;"9 in 10 SMEs have an online presence through corporate websites, whereas 95% of them admit the importance of being found on search engines and 80% are aware of the importance of having a profile on social networks."&lt;/p&gt; 
&lt;p&gt;"1 in 3 business players have no strategy or any SEO-based knowledge."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/spain-2-in-10-smes-implement-ecommerce-infrastructure/755813-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-14 22:39:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/544/spain__2_in_10_smes_implement_ecommerce_infrastructure</item_location></blog><blog><ArticleID>543</ArticleID><title>Mobile E-Commerce Hits All-Time High</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to the new Custora &lt;a href="http://blog.custora.com/2014/07/custora-pulse-mobile-report/"&gt;report&lt;/a&gt;, mobile e-commerce hits all time high.&lt;/p&gt; 
&lt;p&gt;1. US mobile e-commerce is a $40 billion market, poised to hit $50 billion in sales in 2014.&lt;/p&gt; 
&lt;p&gt;"In the past four years, the mobile e-commerce market&#xA0;grew 19-fold: From $2.2 billion in 2010 to $42.8 billion in&#xA0;2013. This represents 1875% growth over these four years, and 111% 4-year CAGR (Compound Annual Growth Rate)."&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://blog.custora.com/2014/07/custora-pulse-mobile-report/#download"&gt;&lt;img class="aligncenter size-full wp-image-2616" src="http://blog.custora.com/custora-content/uploads/2014/07/revenue-over-time.jpg" alt="us-e-commerce-revenue" width="575" height="280" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source Custora.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;br style="font-size: 8pt;" /&gt;2. More than a third of visits to online stores now come from mobile devices (phones and tablets).&#xA0;&lt;/p&gt; 
&lt;p&gt;"By the end of Q1 2014, 36.9% of visits to online stores came from mobile devices. That&rsquo;s up from 3.4% at the beginning of 2010.&lt;span style="font-size: 8pt;"&gt;"&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://blog.custora.com/2014/07/custora-pulse-mobile-report/#download"&gt;&lt;img class="aligncenter size-full wp-image-2617" src="http://blog.custora.com/custora-content/uploads/2014/07/visits-over-time.jpg" alt="mobile-e-commerce-visits-over-time" width="575" height="425" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source Custora.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;3. Apple dominates e-commerce. For now.&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://blog.custora.com/2014/07/custora-pulse-mobile-report/#download"&gt;&lt;img class="aligncenter size-full wp-image-2618" src="http://blog.custora.com/custora-content/uploads/2014/07/orders-over-time.jpg" alt="mobile-device-orders-over-time" width="575" height="496" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source Custora.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;4. Email Marketing drives mobile purchases &ndash; social media doesn&rsquo;t.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;"&lt;/em&gt;Customers responding to email marketing and shoppers going directly to e-commerce sites (including app traffic) accounted for the highest share of purchases on phones. Email marketing generated 26.7% of sales on mobile phones, compared to only 20.9% on desktop, and 23.1% on tablet. Social media accounted for only 0.6% of sales on phones and 0.2% on tablets."&lt;br /&gt; &lt;br /&gt; &lt;img class="aligncenter size-full wp-image-2618" src="http://blog.custora.com/custora-content/uploads/2014/07/revenue-by-channel1.jpg" alt="mobile-device-orders-over-time" width="575" height="312" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source Custora.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://blog.custora.com/2014/07/custora-pulse-mobile-report/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-12 20:59:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/543/mobile_e-commerce_hits_all-time_high</item_location></blog><blog><ArticleID>542</ArticleID><title>Moroccan e-commerce is booming</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Without a doubt, e-commerce in Morocco is experiencing a peak of interest. &lt;/p&gt; 
&lt;p&gt;"The country counts more than 6.9 million internet subscribers, with average quarterly increases of 10.6%, and yearly increases of 57.3%. By the end of March 2014, the internet penetration rate had stabilized at 19.45%, meaning that 16 million Moroccans &ndash; around one in five &ndash; had internet access. Interestingly mobile internet exceeded DSL in terms of sheer number of registrations; mobile internet now represents 86% of the market share."&lt;/p&gt; 
&lt;p&gt;"The amount of purchases and payment online has increased from $3.8 million USD in 2008 to $90 million USD in 2012, with more than 1.25 million transactions on the platform alone. 9.5 million credit cards were in circulation in 2013, and more than 171 million online bill pay transactions were undertaken between January and September 2013, totaling $17.7 billion USD."&lt;/p&gt; 
&lt;p&gt;"The growth of Moroccan e-commerce could be even faster if its availability and the demand for it hadn&rsquo;t been slowed by many factors. The administrative procedures needed to implement an online e-payment platform are too complicated and expensive for micro-enterprises and craft and agricultural cooperatives to go online. These procedures need to be simplified and the costs must be lessened. Retailers must also make the effort to translate their websites into Arabic, a untapped high-potential sector, and focus more on mobile."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.wamda.com/2014/07/credit-cards-internet-access-online-bill-pay-moroccan-ecommerce-booming"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-12 20:49:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/542/moroccan_e-commerce_is_booming</item_location></blog><blog><ArticleID>541</ArticleID><title>Online shops in Poland entering golden age - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Poland&rsquo;s e-commerce sales are expected to rise from 4-5% of total retail sales at the moment to 9-10% in 2020, while more optimistic experts forecast a spike to 15%. &lt;br /&gt; &lt;br /&gt; "From May 2013 to May 2014 as many as 63% of e-shops in Poland increased the value of online sales."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.warsawvoice.pl/WVpage/pages/article.php/28829/news"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-11 20:30:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/541/online_shops_in_poland_entering_golden_age_-_report</item_location></blog><blog><ArticleID>540</ArticleID><title>The World Cup of Ecommerce - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.getelastic.com/wp-content/uploads/world-of-ecom.jpg" alt="" width="600" height="2775" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.getelastic.com/the-world-cup-of-ecommerce-infographic/"&gt;Getelastic.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-11 20:28:10</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/540/the_world_cup_of_ecommerce_-_infographic</item_location></blog><blog><ArticleID>539</ArticleID><title>How Much Online Business Is Done Every 30 Seconds? - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.mediabistro.com/alltwitter/files/2014/07/real-time-ecommerce.png" alt="" width="600" height="1942" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.mediabistro.com/alltwitter/real-time-ecommerce_b58474"&gt;Mediabistro.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-11 20:23:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/539/how_much_online_business_is_done_every_30_seconds__-_infographic</item_location></blog><blog><ArticleID>538</ArticleID><title>Belgium: ecommerce business not in line with neighbouring countries</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Belgian ecommerce is not on the same track with surrounding countries and is rather seen as a playground for international companies which take in more and more ground.&lt;/p&gt; 
&lt;p&gt;"Despite this aspect, local e-tailers may develop more ecommerce opportunities for clients that are currently not being satisfied with other services. Furthermore, those local retailers with physical stores could use their outlets and available expertise to offer more service to customers. The dominance of foreign retailers is seen as an advantage for local sellers."&lt;/p&gt; 
&lt;p&gt;"Presently, ecommerce represents 3% of total retail sales, whereas the European average is about 5%. Still, 35% of Belgian orders are made from foreign web shops."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/belgium-ecommerce-business-not-in-line-with-neighbouring-countries/755795-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-11 20:13:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/538/belgium__ecommerce_business_not_in_line_with_neighbouring_countries</item_location></blog><blog><ArticleID>537</ArticleID><title>Q1 2014: Dutch online expenditure scales to EUR 3.63 billion</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In Q1 2014, the Dutch online expenditure reached EUR 3.63 billion, which represents a market share of 22% for the online retail industry.&lt;/p&gt; 
&lt;p&gt;"Out of the EUR 3.63 billion, 58% were spent on services and the remaining share was for product purchases. More than three-quarters of the 26 million online purchases were physical products, such as clothes, telecom and toys. A total of 6 million online transactions (23%) can be traced to purchases of services, such as tickets for attractions and events, flights and package holidays and insurances."&lt;/p&gt; 
&lt;p&gt;"In the same interval, consumers spent most on seat-only airplane tickets and accommodation. Media and entertainment is the largest market segment, in terms of online purchases, with 6.88 million, a segment which includes music downloads and paid apps."&lt;/p&gt; 
&lt;p&gt;"76% of the Dutch population aged 15 years and older made one or more purchases via internet in Q1 2014. This translates into a total of 10.5 million online purchasers, out of which a quarter of a million made their first purchase via internet. The proportion of the Dutch population that purchases online time and again has now exceeded the 90% mark."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/q1-2014-dutch-online-expenditure-scales-to-eur-3-63-billion/755800-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-11 20:10:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/537/q1_2014__dutch_online_expenditure_scales_to_eur_3.63_billion</item_location></blog><blog><ArticleID>536</ArticleID><title>80% cost savings by adopting e-invoicing - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Businesses across Europe could achieve a 60 to 80 % costs saving by adopting electronic invoicing, compared to traditional paper-based processes.&lt;/p&gt; 
&lt;p&gt;"Nearly one quarter (24 %) of all bills and invoices will be processed electronically in 2014, with around six billion paperless invoices and bills to be exchanged across Europe. The report also anticipates a 22 % annual increase in e-invoicing and e-billing in business and government sectors."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-invoicing-scf-e-procurement/80-cost-savings-by-adopting-e-invoicing-report/755779-24"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-11 20:06:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/536/80__cost_savings_by_adopting_e-invoicing_-_report</item_location></blog><blog><ArticleID>535</ArticleID><title>UK: GBP 1 bln a day via mobile and online payments</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;UK consumers are now spending nearly GBP 1 billion a day using mobile and online payment methods, recent findings indicate.&lt;/p&gt; 
&lt;p&gt;"Millions of British customers are now using contactless cards, payment by mobile and SMS balance alerts, with more than 15,000 people downloading banking apps every day."&lt;/p&gt; 
&lt;p&gt;"Overall, internet and mobile banking transactions were worth GBP 6.4 billion a week, up from GBP 5.8 billion last year. There were over 14.7 million downloads of mobile and tablet banking apps every week, with internet banking services receiving seven million log-ins per day."&lt;/p&gt; 
&lt;p&gt;"Spending on contactless cards would rise to GBP 6.1 million a week in 2014, up from GBP 3.2 million in 2013 as more banks offer the technology to customers."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/mobile-payments/uk-gbp-1-bln-a-day-via-mobile-and-online-payments/755781-16"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-11 20:02:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/535/uk__gbp_1_bln_a_day_via_mobile_and_online_payments</item_location></blog><blog><ArticleID>534</ArticleID><title>31% of US m-banking users log in at least once a day - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;31% of Americans who use a mobile banking app, access the service at least once a day and more than four in five use it once a week or more.&lt;/p&gt; 
&lt;p&gt;"81% use their mobile banking app to check their balance, 49% to transfer funds between accounts and 48% to pay bills. Additionally, six in 10 respondents are not yet comfortable with the idea of using their smartphone as a wallet in the future."&lt;/p&gt; 
&lt;p&gt;"The majority of respondents continue to use bank branches, with 84% of respondents having visited a bank branch within the past six months. Only 23% complete the majority of their banking transactions at a bank branch. Only 47% are using either their mobile or online as their primary method of banking."&lt;/p&gt; 
&lt;p&gt;"60% of respondents are not yet comfortable with the idea of using their smartphone as a wallet in the future, with men reporting a higher comfort level than women (43% versus 33%). Nearly four in 10 respondents would not be comfortable using their phone to purchase something at checkout, but 6% do currently pay at the register with a mobile phone."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/mobile-payments/31-of-us-m-banking-users-log-in-at-least-once-a-day-report/755749-16"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-08 21:10:03</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/534/31__of_us_m-banking_users_log_in_at_least_once_a_day_-_report</item_location></blog><blog><ArticleID>533</ArticleID><title>Malaysia: security concerns arise as online shopping grows</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Although in Malaysia 73% of population shops online at least once a month, concerns arise over online payments security.&lt;/p&gt; 
&lt;p&gt;"A PayPal survey shows that mobile devices, such as smartphones or tablets, become the preferred medium for online shopping, with half of respondents using these devices for ecommerce at least once a month, spending over RM200 shopping online over the last three months."&lt;/p&gt; 
&lt;p&gt;"Findings also reveal that the top concerns relating to online shopping security were financial details being stolen by cyber-criminals and falling to fraud, quoted by 58% of those surveyed, followed by having to share credit card details with a website not visited before (23%), with the fear of not getting what was ordered (9% of respondents) and of receiving damaged goods (6%) still persisting among online shoppers."&lt;/p&gt; 
&lt;p&gt;"However, only 11% of those who answered the survey actually encountered any form of fraudulent activity when shopping online. And although cross-border shopping was becoming increasingly popular, respondents had more concerns about security when it came to shopping from overseas websites."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/malaysia-security-concerns-arise-as-online-shopping-grows/755762-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-08 21:05:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/533/malaysia__security_concerns_arise_as_online_shopping_grows</item_location></blog><blog><ArticleID>532</ArticleID><title>Europe: cross-border ecommerce suffers from delivery-related high costs</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;By comparing delivery costs within and out of borders, the latter requires, the least, twice the amount for shipping goods.&lt;/p&gt; 
&lt;p&gt;"It is a major logistical issue in the cross-border business in Europe which should be given prime importance and be solved in order to create a digital single market. It could also be a major driver for merchants to start selling to foreign markets."&lt;/p&gt; 
&lt;p&gt;"Improving delivery conditions within the EU has also been identified by the European Commission as one of the top five priorities to boost ecommerce before 2015."&lt;/p&gt; 
&lt;p&gt;"It is also relevant that cross- border delivery costs are decreased, as they form a competitive disadvantage for foreign retailers over the local ecommerce players. One of the factors that make cross- border delivery expensive is the fact that merchants often have to ship random, scattered packages to isolated destinations. One suggestion to improve cost efficiency could thus be to create export lanes and allow merchants to bundle their ecommerce exports to foreign destinations."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/europe-cross-border-ecommerce-suffers-from-delivery-related-high-costs/755748-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-07 20:17:35</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/532/europe__cross-border_ecommerce_suffers_from_delivery-related_high_costs</item_location></blog><blog><ArticleID>531</ArticleID><title>Netherlands: iDEAL transactions volume climbs 21% in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.ideal.nl/en/" target="_blank"&gt;iDEAL&lt;/a&gt;, a Dutch online payments system, recorded a 21% growth in the number of transactions, to a total value of EUR 10.8 billion.&lt;/p&gt; 
&lt;p&gt;"Consumers with a Dutch bank account opted for iDEAL as a payment option for their purchases over 142 million times, a notable figure which was spurred by the continuing increase in online shopping."&lt;/p&gt; 
&lt;p&gt;"However, consumers not only use iDEAL for online purchases and transactions but also for donations to charities and payments for subscriptions and invoices, for example. Security, speed and convenience are important factors for consumers when selecting their payment method, according to information issued by the report in question."&lt;/p&gt; 
&lt;p&gt;"In 2013, 59% of the Dutch customers opted for iDEAL as a payment method and 61% of consumers used the service to pay for their most recent online purchases."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/netherlands-ideal-transactions-volume-climbs-21-in-2013/755740-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-05 14:07:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/531/netherlands__ideal_transactions_volume_climbs_21__in_2013</item_location></blog><blog><ArticleID>530</ArticleID><title>Ecommerce in Canada - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.getelastic.com/wp-content/uploads/canada-ecommerce-infographic.jpg" alt="" width="600" height="4847" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://ecommerceouttakes.com/2014/07/03/ecommerce-in-canada-infographic/"&gt;Ecommerceouttakes.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-04 11:00:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/530/ecommerce_in_canada_-_infographic</item_location></blog><blog><ArticleID>529</ArticleID><title/><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Indian domestic transactions has cumulated a notable 70% of merger and acquisitions (M&amp;A) volume since 2010.&lt;/p&gt; 
&lt;p&gt;"There have been 159 M&amp;A transactions involving Indian technology product companies from 2010, with a total estimated transaction value of USD 1.78 billion."&lt;/p&gt; 
&lt;p&gt;"Speaking of the value factor, the 48 inbound M&amp;A transactions account for 63% of the estimated M&amp;A transaction value, due to a higher average deal size of USD 23.3 million versus USD 6 million."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/india-domestic-transactions-account-for-70-of-the-m-a-activity-by-volume/755728-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-04 10:55:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/529/india__domestic_transactions_account_for_70__of_the_m_a_activity_by_volume</item_location></blog><blog><ArticleID>528</ArticleID><title>InPost parcel lockers network sets foot on French soil</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://inpost.co.uk" target="_blank"&gt;InPost&lt;/a&gt; parcel locker networks has entered the French market for a debut launch, the around the clock self-service collection and dispatch terminals are being planned to open in 2,500 convenient locations until 2016.&lt;/p&gt; 
&lt;p&gt;"In 2014, InPost has also made alliances with Carrefour Italy, TNT Express Italy and with the Italian ecommerce platform Banzai. According to estimates, over 1,000 InPost parcel lockers will be installed around Italy by the end of 2015. London Underground stations and Transport for London (TfL) have also confirmed cooperation with InPost lockers set to be installed at parking locations and the locker market is accelerating. A further agreement with Supermarket Morrisons, operating over 500 UK stores, has also been secured by InPost."&lt;/p&gt; 
&lt;p&gt;"The company also announced its plans for the Middle East and North African regions in its joint venture with global logistics company Aramex, ensuring the transportation of goods throughout the MENA regions. By the end of 2014, the network should cover the UAE, Saudi Arabia, Oman, Bahrain, Qatar, Jordan, Lebanon, Kuwait, Egypt and the Republic of South Africa."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/inpost-parcel-lockers-network-sets-foot-on-french-soil/755726-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-04 10:50:58</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/528/inpost_parcel_lockers_network_sets_foot_on_french_soil</item_location></blog><blog><ArticleID>527</ArticleID><title>Online marketing techniques for higher education - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/07/Online-Advertising-Trends-for-Higher-Ed-IG.png" alt="" width="600" height="1048" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/digital-marketing-strategy/online-marketing-higher-education/"&gt;Smartinsights.com &lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-07-04 10:47:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/527/online_marketing_techniques_for_higher_education_-_infographic</item_location></blog><blog><ArticleID>526</ArticleID><title>Every third German open to paying with smartphone at gas stations - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;German consumers are ready for mobile payment methods.&lt;/p&gt; 
&lt;p&gt;"One in three (33%) of those surveyed would like to make mobile payments at gas stations. With smartphone owners &ndash; 40 million, half of all Germans &ndash; this rises to 43%, or more than 17 million potential consumers. But, the study adds, even a quarter of respondents without a smartphone would like to use a mobile payment solution at gas stations."&lt;/p&gt; 
&lt;p&gt;"33% of all respondents and 45% of smartphone owners (18 million people) would like to pay for their bus and train tickets using mobile phones &ndash; as well as 21% of people without smartphones. 30% of all respondents, 41% of smartphone owners, and a fifth (20%) of consumers without smartphones would like to use mobile payment solutions in supermarkets and drugstores."&lt;/p&gt; 
&lt;p&gt;"42% of smartphone owners and 29% of all those surveyed also mentioned that additional information, such as always having an up-to-date insight into expenditure incurred, provided added value to paying by smartphone that they would find convincing. 39% of smartphone owners (29% of all respondents) would appreciate to make mobile payments everywhere &ndash; in-store, online, and when paying on invoice."&lt;/p&gt; 
&lt;p&gt;"28% of all respondents and 37% of smartphone owners would appreciate a faster payment process provided by mobile payments, in comparison to conventional methods. This is consistent with the finding that 14 to 29 year-olds in particular (83%) suffer from queues at the cash register and 43% of 30 to 39 year-olds are annoyed when they have to make a detour to the bank to get cash."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/every-third-german-open-to-paying-with-smartphone-at-gas-stations-report/755696-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-03 13:17:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/526/every_third_german_open_to_paying_with_smartphone_at_gas_stations_-_report</item_location></blog><blog><ArticleID>525</ArticleID><title>UK: licensed online gambling operators reach GBP 1 bln in revenues</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;UK-licensed online gambling operators reported revenue of EUR 1.26 billion (GBP 1.06 billion) in the 12 months ending September 2013, up 16% year-on-year.&lt;/p&gt; 
&lt;p&gt;"Online sports betting revenue improved 17% to EUR 1.1 billion (GBP 879 million)."&lt;/p&gt; 
&lt;p&gt;"Online pool betting added revenue of EUR 136 million (GBP 108 million) whereas the casino vertical cumulated around EUR 38 million (GBP 30 million). As far as the bingo vertical is concerned, it recorded 20% increase to EUR 2.5 million (GBP 2 million). Both online gambling accounts and active accounts registered a rising trend and new player registrations jumped to 5.2 million, the highest level in the last 5 years."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/uk-licensed-online-gambling-operators-reach-gbp-1-bln-in-revenues/755710-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-02 16:47:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/525/uk__licensed_online_gambling_operators_reach_gbp_1_bln_in_revenues</item_location></blog><blog><ArticleID>524</ArticleID><title>Middle East: Bitcoin acceptance could benefit local ecommerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Despite the risks, Bitcoin could bring benefits to Middle Eastern investors - "the digital currency is seen as a disruptive technology that could help ignite the region&rsquo;s ecommerce industry".&lt;/p&gt; 
&lt;p&gt;"Given the high smartphone penetration (50% of its mobile phones are smartphones) in the Middle East, Bitcoin may be suited to the need of the population, as its demographics is dominated by youth."&lt;/p&gt; 
&lt;p&gt;"The study also points out that investors in North America and Europe are currently capitalizing on an increasingly varied field of Bitcoin startups for investment. However, according to data, GCC investors have fewer local options and will have to take on more risk to achieve gains or turn to international services."&lt;/p&gt; 
&lt;p&gt;"The same report also mentions that investors however should conduct their own due diligence in ventures before investing as they are risky investments. Bitcoin, still being in an experimental phase, has an 80% probability of going to zero, as the value of bitcoin is basically driven by people&rsquo;s acceptance."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/middle-east-bitcoin-acceptance-could-benefit-local-ecommerce/755682-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-01 21:03:21</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/524/middle_east__bitcoin_acceptance_could_benefit_local_ecommerce</item_location></blog><blog><ArticleID>523</ArticleID><title>The final results of the survey on Black Pete - Ezzev Foundation</title><language>en</language><keywords/><summary/><image>https://blogs.apps.share-on.org.uk/blog_image.php/523</image><image_caption/><story>&lt;p&gt;Here are the final results of the survey on Black Pete.&lt;/p&gt; 
&lt;p&gt;&lt;iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px; max-width: 100%;" src="http://www.slideshare.net/slideshow/embed_code/36521585" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" width="600" height="500"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.slideshare.net/onnohansen/the-black-pete-discussion-survey-results-def-36521585"&gt;The final results of the survey on Black Pete&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-01 20:51:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>6</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/523/the_final_results_of_the_survey_on_black_pete_-_ezzev_foundation</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/523/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/523/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/523/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/523/thumb?size=default</image_default></blog><blog><ArticleID>522</ArticleID><title>E-stores collect personal data abusively, according to customer perception</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Online shopping has been growing at an alarming rate worldwide but data collection, which is required in online transactions, has had a negative impact on consumer attitude and behaviour.&lt;/p&gt; 
&lt;p&gt;"84% of people interviewed admit that they are aware of companies tracking the websites they&rsquo;re visiting, and build on it personalized recommendations of goods."&lt;/p&gt; 
&lt;p&gt;"Nevertheless, consumers take it as a trade-off policy of the deal and give their consent for their personal data processing when informed about the emerging profit. Moreover, the tendency to cooperate increases yearly, as in 2011 it was confirmed by 45% of people, as compared to 59% in 2014."&lt;/p&gt; 
&lt;p&gt;"Most consumers are not happy with the situation due to their dependence on algorithms and the use of their personal data by online stores. 71% declare they feel uncomfortable about the amount of information collected by stores from them."&lt;/p&gt; 
&lt;p&gt;"A notable 52% state that the shopping process has become a depersonalized experience and that shop algorithms are dictating their shopping choices. However, the situation is positive for retailers and not for shoppers: 66% of those involved in the survey declare that they are looking for inspiration while shopping."&lt;/p&gt; 
&lt;p&gt;"71% of people would like to use interactive panels to try clothes without a necessity to change it. But they still want a personal contact with the personnel."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-identity-security-online-fraud/e-stores-collect-personal-data-abusively-according-to-customer-perception-survey/755695-26"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-07-01 20:47:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/522/e-stores_collect_personal_data_abusively__according_to_customer_perception</item_location></blog><blog><ArticleID>521</ArticleID><title>Annual digital payments to reach USD 4.7 trillion by 2019 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The annual transaction value of online, mobile and contactless payments will reach USD 4.7 trillion by 2019, up from just over USD 2.5 trillion in 2014.&lt;/p&gt; 
&lt;p&gt;"The largest net increase in spend would occur through remote physical goods purchases. The research has also highlighted the dramatic surge in activity in emerging markets such as China, with the online retailer Alibaba accounting for 20% of global business to consumer (B2C) and consumer to consumer (C2C) eRetail worldwide in 2013."&lt;/p&gt; 
&lt;p&gt;"However, the study has observed that while there was organic growth in the overall transaction levels due to increased purchasing on tablets and mobile, a significant proportion of tablet usage represented migration from desktop activity. The research has also pointed out that combined transactions on mobile handsets and tablets would exceed those on desktops and laptops for the first time this year."&lt;/p&gt; 
&lt;p&gt;"The report has also noted that there was accelerating migration from physical format (DVD, CD) to digital (stream, download) across all core content sectors. These included a marked trend towards VOD (Video On Demand) from players such as Lovefilm and Netflix at the expense of DVD, with online VOD services in commercial deployment in most European markets."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/annual-digital-payments-to-reach-usd-4-7-trillion-by-2019-report/755671-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-30 20:09:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/521/annual_digital_payments_to_reach_usd_4.7_trillion_by_2019_-_report</item_location></blog><blog><ArticleID>520</ArticleID><title>Polish Post to provide complete ecommerce solution </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.poczta-polska.pl" target="_blank"&gt;Polish Post&lt;/a&gt; has revealed plans to launch a new service for ecommerce shipping by combining shipping with financial and digital services.&lt;/p&gt; 
&lt;p&gt;"The company will provide a returns capability to allow consumers to return items purchased online. The would be platform will involve services from Bank Pocztowy, Polish Post&rsquo;s postal insurance business Ubezpieczenia Pocztowe and the company&rsquo;s digital platform Envelo for payment and invoicing."&lt;/p&gt; 
&lt;p&gt;"Online shopping accounted for about a quarter of the entire parcel market in Poland in 2013. Additionally, it carried out about 31% of those ecommerce shipments."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/polish-post-to-provide-complete-ecommerce-solution/755678-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-30 18:06:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/520/polish_post_to_provide_complete_ecommerce_solution_</item_location></blog><blog><ArticleID>519</ArticleID><title>Indonesia ranks among highest in B2C ecommerce growth potential</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Indonesian B2C ecommerce growth potential global market.&lt;/p&gt; 
&lt;p&gt;"Indonesia, a market with high double-digit annual growth rates, is the second fastest growing B2C ecommerce market worldwide. However, logistics and payment infrastructure represent ecommerce development hurdles."&lt;br /&gt; &lt;br /&gt; "Indonesia ranks fourth globally in terms of population and has had a relatively low internet penetration, reaching under 30% in 2013. Internet penetration, however, is projected to top 100 million, with online shopper penetration also increasing by 2016. "&lt;br /&gt; &lt;br /&gt; "A revised ecommerce legislation is expected to take effect in Indonesia in 2014 and, thus replace the current unclear regulations for the industry. Among the considerations in the proposed legislative package are provisions to strengthen consumer rights, such as the obligation of merchants to provide full information about their services and their legal status."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/indonesia-ranks-among-highest-in-b2c-ecommerce-growth-potential/755663-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-30 17:55:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/519/indonesia_ranks_among_highest_in_b2c_ecommerce_growth_potential</item_location></blog><blog><ArticleID>518</ArticleID><title>Only 2% of UK micro-businesses use an mPOS solution - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Only 2% of micro-businesses in the UK use a mobile point-of-sale (mPOS) to accept payments.&lt;/p&gt; 
&lt;p&gt;"According to a recent report, the number one barrier to business growth is cash flow. mPOS solutions enable businesses to accept a card payment using a smartphone instead of a traditional fixed point-of-sale terminal."&lt;/p&gt; 
&lt;p&gt;"The research reveals that 45% of micro-businesses identify cash flow as the number one barrier to growth. In addition, 48% of micro-businesses surveyed miss sales or face delayed settlement, with one in ten saying they miss sales because they don&rsquo;t have the required payment capability. And more than half of respondents believe multi-channel payments will be important in the future."&lt;/p&gt; 
&lt;p&gt;"19% believe mPOS will help with cash flow and 17% expect it to remove payment issues. An encouraging 38% of respondents say they will adopt mPOS in the near future as long as their concerns are addressed. Given mPOS is a relatively new technology and micro-businesses are typically hard to reach, it is surprising that 47% of respondents correctly identified the actual definition of an mPOS."&lt;/p&gt; 
&lt;p&gt;"Just 2% of respondents currently use mPOS technology. One major reason is that current mPOS and POS offerings are too slow to settle payments and help businesses&rsquo; improve cash flow. The majority of existing mPOS services takes between 7-10 days to settle payments."&lt;/p&gt; 
&lt;p&gt;"The research also reveals that mPOS security (56%) and connectivity (29%) are major concerns among micro-businesses."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/only-2-of-uk-micro-businesses-use-an-mpos-solution-report/755657-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-30 17:47:21</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/518/only_2__of_uk_micro-businesses_use_an_mpos_solution_-_report</item_location></blog><blog><ArticleID>517</ArticleID><title>Cross-border, digital expansion remain strategy hotspots for businesses - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Cross-border and digital expansion, followed by product diversification, are the main objectives on businesses' agenda in Q3 2014.&lt;/p&gt; 
&lt;p&gt;"The analysis, which includes 10,000 firms across 145 countries, reveals that almost 40% of businesses are seeking to reach new geographic markets or expand their online presence, instead of keeping their focus on customers in existing markets."&lt;/p&gt; 
&lt;p&gt;"Nearly 12.5% of businesses are focused on finding partners who could help them diversify their product range and application, while over 10% of businesses are actively seeking a partner to help them raise capital. The quest for partners that can assist online expansion reflects the rapid increase of the online B2B market, which at USD 559 billion was estimated to be around twice the size of online B2C sales in 2013, according to Forrester Research data. Equally, the search for partners to support cross-border expansion reflects the opportunity that remains off-shore, particularly in developing economies, and the recognition that such a goal often requires on the ground support, the report indicates."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/cross-border-digital-expansion-remain-strategy-hotspots-for-businesses-report/755658-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-30 17:43:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/517/cross-border__digital_expansion_remain_strategy_hotspots_for_businesses_-_report</item_location></blog><blog><ArticleID>516</ArticleID><title>The preliminary results of the survey on Black Pete - Ezzev Foundation</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Here are the preliminary results of the survey on Black Pete.&lt;/p&gt; 
&lt;p&gt;&lt;iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px; max-width: 100%;" src="http://www.slideshare.net/slideshow/embed_code/36521585" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" width="600" height="500"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.slideshare.net/onnohansen/the-black-pete-discussion-survey-results-def-36521585"&gt;The preliminary results of the survey on Black Pete - Ezzev Foundation&lt;/a&gt;&lt;/p&gt;</story><publish>2014-06-29 15:42:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/516/the_preliminary_results_of_the_survey_on_black_pete_-_ezzev_foundation</item_location></blog><blog><ArticleID>515</ArticleID><title>Good practices and bibliography - Ezzev Foundation</title><language>en</language><keywords/><summary/><image>https://blogs.apps.share-on.org.uk/blog_image.php/515</image><image_caption/><story>&lt;p&gt;Here are good practices and bibliography on the Black Pete discussion.&lt;/p&gt; 
&lt;p&gt;&lt;iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px; max-width: 100%;" src="http://www.slideshare.net/slideshow/embed_code/35649194" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" width="600" height="500"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.slideshare.net/onnohansen/good-practices-and-bibliography"&gt;Good practices and bibliography&lt;/a&gt;&lt;/p&gt;</story><publish>2014-06-29 15:39:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>6</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/515/good_practices_and_bibliography_-_ezzev_foundation</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/515/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/515/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/515/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/515/thumb?size=default</image_default></blog><blog><ArticleID>514</ArticleID><title>Social media: a mere influence on online purchases in the US </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;US citizens think that social media does not have any influence on their online purchasing decisions.&lt;/p&gt; 
&lt;p&gt;"62% of US citizens claim that Facebook and Twitter, among other sites, do not affect their decisions to purchase products."&lt;/p&gt; 
&lt;p&gt;"On the other hand, only 5% argue that social media have a high degree of impact upon their purchasing decisions, while another 30% admit that social media channels may contribute to their online acquisition decisions."&lt;/p&gt; 
&lt;p&gt;"Millennials, a social media audience type considered key by a number of companies, admit that social media marketing strategies bear little impact upon their online purchasing habits. Among the 4 major generation groups surveyed by the report in question, millennials (those born after 1980) were the most likely to say that social media have at least some influence on their buying decisions (50%). But millennials were nearly as likely to say social media channels have no influence at all."&lt;/p&gt; 
&lt;p&gt;"Among consumers who follow a company on Facebook or Twitter, 34% say that social media have no influence at all on their buying decisions, while 53% say they have some influence."&lt;/p&gt; 
&lt;p&gt;"Despite the findings of the report, US companies spent a combined USD 5.1 billion on social media advertising in 2013."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/social-media-a-mere-influence-on-online-purchases-in-the-us/755649-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-26 14:46:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/514/social_media__a_mere_influence_on_online_purchases_in_the_us_</item_location></blog><blog><ArticleID>510</ArticleID><title>UK: one-quarter of online sales take place via phones, tablets - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Over one-quarter of all online sales in the UK take place via smartphones and tablets and by 2018, that figure will near two in five.&lt;/p&gt; 
&lt;p&gt;"The UK retail ecommerce sales will rise 16.0% this year, helped by an improving economy, shoppers&rsquo; increasing use of mobile devices for making purchases, and more options for purchase delivery. Total retail sales in the UK, by contrast, will grow by just 3.6% in 2014, and movement will slow after that. Meanwhile, the growth for m-commerce sales is predicted to rise to 64.8% rise this year."&lt;/p&gt; 
&lt;p&gt;"eMarketer expects tablet-based retail m-commerce sales to double from GBP 9.28 billion (USD 14.50 billion) this year to GBP 20.96 billion (USD 32.75 billion) by 2018. And, for the first time this year, more individuals in the UK will make purchases via tablets than via smartphones, at a projected 16.4 million vs. 15.4 million."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/uk-one-quarter-of-online-sales-take-place-via-phones-tablets-report/755591-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-25 07:53:34</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/510/uk__one-quarter_of_online_sales_take_place_via_phones__tablets_-_report</item_location></blog><blog><ArticleID>509</ArticleID><title>40% of Asian companies report financial losses due to data breaches</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In 2013, 40% of Asian companies have reported major financial losses due to data breaches.&lt;/p&gt; 
&lt;p&gt;"Only 35% of Asian companies are confident that they have not had a data breach in the past year."&lt;/p&gt; 
&lt;p&gt;"Research also indicates that despite lapses in data security, corporate executives are not blaming their own IT departments. In fact, results unveil that 85% of companies in Asia believe their own IT security systems are trustworthy. And 47% of business leaders agree that collaborating with industry by increasing the disclosure of breaches when they happen can minimise damage. However, collaboration remains rare, with companies unwilling to disclose the occurrence of customer information breaches with the media or competitors."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/40-of-asian-companies-report-financial-losses-due-to-data-breaches/755598-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-25 07:51:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/509/40__of_asian_companies_report_financial_losses_due_to_data_breaches</item_location></blog><blog><ArticleID>508</ArticleID><title>UK: 1 in 5 consumers have witnessed delivery issues - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="text-align: justify;"&gt;Almost 1 in 5 (19 percent) UK consumers have experienced problems with home deliveries over the last 12 months.&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"The findings indicate that 61 percent of consumers would switch retailers based on an unacceptable online shopping experience. Of those consumers who experienced problems, 35 percent suffered from late deliveries; 28 percent missed deliveries despite being at home, while 26 percent did not receive goods despite the retailer/delivery company claiming otherwise. In fact, 84 percent of consumers believe that retailers should be held accountable, even if they use third-party delivery companies."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"The research also reveals that an increasing number of consumers are more inclined to use 'Click &amp; Collect' services, with nearly 1 in 2 consumers claiming they have used such services in the last 12 months. Of those consumers who have used 'Click &amp; Collect', convenience and cost were by far the biggest reasons for doing so. In the face of growing customer expectations, 61 percent of respondents stated they would switch retailers based on receiving an 'unacceptable' home delivery or 'Click &amp; Collect' experience. When it comes to brand experience, 57 percent of consumers believe that many retailers in-store and online channels are not well integrated, leading to an inconsistent customer experience."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"Online returns continue to be a source of dissatisfaction for many consumers, with 49% stating that having to pay for returns postage and packaging is their biggest frustration. This was followed by having to return items by post /waiting for couriers (33%) and the inability to return goods to store (22%). When it comes to online fashion, which is the biggest sector for returns, more than half (51%) of shoppers are returning at least one item per year, with the majority (24%) returning 1-2 items per year."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;More info &lt;a href="http://www.thepaypers.com/default/uk-1-in-5-consumers-have-witnessed-delivery-issues-report/755587-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-24 08:44:03</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/508/uk__1_in_5_consumers_have_witnessed_delivery_issues_-_report</item_location></blog><blog><ArticleID>507</ArticleID><title>Belarus: 3 in 4 internet users buy online - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to a report released by business consultancy company Gemius, three-quarters of online users in Belarus make purchases online, while almost 12 percent made their first purchase within the last 6 months prior to the research.&lt;/p&gt; 
&lt;p&gt;"The share of Belarusian internet users who shop online has reached 75 percent, the same source reports. Over half of those online shoppers buy home appliances and mobile devices. Computers and laptops were also very popular products purchased online, as 43% of online consumers bought these at least once. 38% of shoppers bought concerts or theater tickets, while 36% opted for tickets for planes and trains."&lt;/p&gt; 
&lt;p&gt;"In terms of preferred payment methods, customers in Belarus (60 percent of online users) are still eager to pay for their goods ordered online by cash on delivery. Less popular are credit card, which are used for online payments by 13% of Belarusian online consumers. The least popular payment method is via a mobile phone, with only 0.3% having ever used this option."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/belarus-3-in-4-internet-users-buy-online-report/755577-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-24 08:40:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/507/belarus__3_in_4_internet_users_buy_online_-_report</item_location></blog><blog><ArticleID>506</ArticleID><title>World Cup to boost e-commerce in Brazil in 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;div class="storyBody"&gt; 
&lt;p&gt;The World Cup should provide a boost to the Brazilian e-commerce segment, with a 27 percent increase in 2014 in relation to last year's figures and R$39,5bi ($16,6bi) in business predicted for 2014.&lt;/p&gt; 
&lt;p&gt;"Investments in local infrastructure and 4G should increase the numbers of Brazilians buying online during the year of the football tournament."&lt;/p&gt; 
&lt;p&gt;"The World Cup should boost mainly sales of electronics and sporting goods, which are already strong in [Brazilian] e- commerce."&lt;/p&gt; 
&lt;p&gt;"Last year, the Brazilian e-commerce segment generated R$31,1bi ($13.1bi) in business, a 29 percent grown in relation to the prior year, with 53 million people purchasing items online. The most popular product categories were fashion and accessories, home appliances, health and beauty, electronics and personal computing items."&lt;/p&gt; 
&lt;p&gt;"Until very recently, e-commerce was not a regulated activity in Brazil. Last year, &lt;a href="http://www.zdnet.com/e-commerce-is-now-regulated-in-brazil-7000015357/" target="_blank"&gt;rules have come into force &lt;/a&gt;to address consumer issues related to the segment in what is the first set of guidelines for any business wanting to sell online in the country."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.zdnet.com/world-cup-to-boost-e-commerce-in-brazil-in-2014-7000025029/"&gt;here&lt;/a&gt;.&lt;/p&gt; 
&lt;/div&gt;</story><publish>2014-06-22 10:57:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/506/world_cup_to_boost_e-commerce_in_brazil_in_2014</item_location></blog><blog><ArticleID>505</ArticleID><title>How Mobile Commerce Is Shaking Up Retail - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.inc.com/uploaded_files/inlineimage/MobileMoversShakers_27926.png" alt="" width="600" height="3501" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.inc.com/graham-winfrey/mobile-movers-and-shakers.html"&gt;inc.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-22 10:50:55</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/505/how_mobile_commerce_is_shaking_up_retail_-_infographic</item_location></blog><blog><ArticleID>504</ArticleID><title>Online Retail   Ready for Fast, Visual, Mobile E-Commerce? - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://cdn.business2community.com/wp-content/uploads/2014/06/Instart_logic_eCommerceSurvey.jpg"&gt;&lt;img src="http://cdn.business2community.com/wp-content/uploads/2014/06/Instart_logic_eCommerceSurvey.jpg" alt="" width="600" height="1457" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.business2community.com/infographics/online-retail-ready-fast-visual-mobile-e-commerce-infographic-0919185#!12VPf"&gt;Business2community.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-22 10:47:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/504/online_retail__________ready_for_fast__visual__mobile_e-commerce__-_infographic</item_location></blog><blog><ArticleID>503</ArticleID><title>E-commerce and logistics set for growth in Sub Saharan Africa</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="text-align: justify;"&gt;Over the next 10 years, online retail will continue to gain popularity in both developed and emerging markets and as a result, logistics companies are set to play a key role in providing vital supply chain management solutions that are able to evolve with consumers&rsquo; changing shopping habits.&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"The study explores future scenarios with alternative views of what e-commerce globally could look like for consumers and businesses in the near future, depending of various economic factors. The different future projections are based on a detailed analysis of the most influential factors effecting economies &ndash; from energy and raw material prices to technological, political and social factors, to retail and consumption patterns. E-tailing &ndash; the sale of goods and services through the Internet &ndash; has exploded globally, especially in emerging countries and despite the various possible future scenarios , it is clear e-tailing will continue to boom."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;&ldquo;Currently, e-commerce already makes up 8% of the overall trading volume in Europe. Depending on the scenario, this share could rise up to 40% in developed countries and up to 30% in today&rsquo;s emerging markets."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;&ldquo;While e-tailing can facilitate the transaction of the changing consumer trends, the delivery of the product needs to be considered. Many retailers put significant focus to attract customers, but more effort needs to be paid to facilitating flawless delivery to customers. Even more so when deliveries begin being measured in minutes, as opposed to hours and days. This will require logistics to adapt, as well as deliver competitive advantages, such as offering same day delivery and flexible returns.&rdquo;&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;&ldquo;In the future, logistics will take over the role as an enabler for online retailers even more so than today. As a logistics company, we have a good overview on companies in various industries in almost all countries of the world. In Africa, we are continually noticing the rise of e-tailing on the continent and we are increasingly becoming an advisor to these businesses and partner for success, as opposed to a just a traditional service provider."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;More info &lt;a href="http://logupdateafrica.com/index.php/e-commerce-and-logistics-set-for-growth-in-sub-saharan-africa/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-22 10:43:30</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/503/e-commerce_and_logistics_set_for_growth_in_sub_saharan_africa</item_location></blog><blog><ArticleID>502</ArticleID><title>The Complete List of Google Ranking Factors - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.entrepreneur.com/dbimages/article/ranking_factors_infographic_2.jpg"&gt;&lt;img src="http://www.entrepreneur.com/dbimages/article/ranking_factors_infographic_2.jpg" alt="" width="600" height="15084" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.getelastic.com/google-ranking-factors-infographic/"&gt;Getelastic.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-06-20 20:20:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/502/the_complete_list_of_google_ranking_factors_-_infographic</item_location></blog><blog><ArticleID>501</ArticleID><title>SMEs to miss out GBP 7.5 bln yearly by not offering alternative payments - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Only 42% of UK SMEs currently offer customers the option of paying by card, recent findings indicate.&lt;/p&gt; 
&lt;p&gt;"According to a research from global payment solutions provider &lt;a href="http://www.barclaycard.com/" target="_blank"&gt;Barclaycard&lt;/a&gt;, SMEs are losing out on GBP 7.5 billion each year by not offering customers alternative payments. Despite three-quarters (74.5%) of all retail transactions across the UK now being carried out via cards, three in five (58%) SMEs are not currently able to take card payments."&lt;/p&gt; 
&lt;p&gt;"Of these, a quarter admits this has resulted in lost sales opportunities. At present, only four out of ten (42%) offer customers the option of paying by credit or debit card. Of the 58% that don&rsquo;t, over a quarter (28%) choose not to because they believe this would entail significant cost, and one in ten (11%) think it will be too complicated and wouldn&rsquo;t know where to start."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/cards/smes-to-miss-out-gbp-7-5-bln-yearly-by-not-offering-alternative-payments-report/755509-23"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-19 20:15:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/501/smes_to_miss_out_gbp_7.5_bln_yearly_by_not_offering_alternative_payments_-_report</item_location></blog><blog><ArticleID>500</ArticleID><title>Echelon 2014: Where is e-commerce headed? Redmart Co-founder reveals</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"Echelon is the biggest tech conference in Southeast Asia, which took place a few days ago in Singapore, and&#xA0;RedMart is one of the top e-commerce companies in the region in online groceries, with US$12M raised so far, 200 employees in a bit less than three years."&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;"E-commerce is eating the world&hellip; and there&rsquo;s still room for disruption"&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;"As Roger Egan stresses, e-commerce beat brick and mortar on every point, from&#xA0;price&#xA0;(no space to rent or idle employees),&#xA0;product range&#xA0;(no physical limitation to ware houses) and of course the&#xA0;experience&#xA0;(no queues, no heavy bags for groceries)."&lt;/p&gt; 
&lt;p&gt;&lt;img class="img-responsive" src="http://cdn.e27.co/wp-content/uploads/2014/06/ecomm3.png" alt="" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source e27.co&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;"And it&rsquo;s a&#xA0;vicious circle. Once online shopping starts in an industry, there&rsquo;s no going back, as better prices/range/experiences keep people online, increase cost of maintenance of shops with less revenues."&lt;/p&gt; 
&lt;p&gt;"Southeast Asia is quite an untapped US$330 billion market with less than one per cent of shopping actually taking place online.&#xA0;Little wonder that companies like Rocket Internet, Alibaba or Rakuten all invest here."&lt;/p&gt; 
&lt;p&gt;"First, you can see the field of e-commerce as a game of&#xA0;platforms. These two pictures show how different it works for:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;B2C&#xA0;e-commerce (less control on experience, on stock availability) such as Amazon and RedMart or Lazada in Southeast Asia&lt;/li&gt; 
&lt;li&gt;Traditional&#xA0;marketplaces&#xA0;(lot of selection, no customer experience) like Tmall, Rakuten in Asia&lt;/li&gt; 
&lt;li&gt;Asset Light&#xA0;Instant Delivery&#xA0;Marketplaces like FoodPanda, Instacart, Uber, eBay. Now, who partners with retailers and have personal shoppers who buy the stuff and get it delivered in an hour or a day&lt;/li&gt; 
&lt;li&gt;Subscription&#xA0;based e-commerce such as BellaBox, Dollar Shave Club &mdash; highly convenient if you have the purchasing power&lt;/li&gt; 
&lt;li&gt;C2C&#xA0;platforms like Taobao&lt;/li&gt; 
&lt;li&gt;Private Label&#xA0;and value added services such as Zalora, Warby Parker, Bonobos (you send back what you don&rsquo;t want)&lt;/li&gt; 
&lt;li&gt;Daily&#xA0;Deals&#xA0;such as Gilt, Groupon&lt;/li&gt; 
&lt;li&gt;Price&#xA0;comparison&#xA0;engines &mdash; mySupermarket, Pinterest, VroomVroomVroom, mogujie.com &mdash; where you select from many, keep only&#xA0;the best&lt;/li&gt; 
&lt;li&gt;Fulfillment/Delivery such DHL, or recent alliance of SingPost and Alibaba, Ta-Q-Bin&lt;/li&gt; 
&lt;li&gt;e-commerce&#xA0;software&#xA0;platform to ensure the last mile delivery.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;Recent e-commerce trends in the industry includes:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;From&#xA0;&ldquo;the everything store&rdquo;&#xA0;(Amazon, Alibaba, JD.com) fighting with big retailers such as Walmart or Tesco, teaming up with delivery and added services, and a few being out of the scope (Bonobos: let&rsquo;s do everything ourselves)&lt;/li&gt; 
&lt;li&gt;Blurring lines between logistics and e-commerce&#xA0;companies (the site is the easy part), between retailer and manufacturers as well (what future for P&amp;G or Unilever?)"&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;strong&gt;"&lt;/strong&gt;Roger Egan played the game of predictions and gave a few cool insights and bets that we share here:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;strong&gt;The great e-commerce convergence&lt;/strong&gt;: B2C and marketplace converge (purchasing power of B2C + fast growth of marketplace) as seen with Amazon buying Zappos, Diapers.&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;The&#xA0;entire control on supply chain and logistics win:&lt;/strong&gt;&#xA0;The site is easy, the supply chain is hard. It&rsquo;s hard not to think about how Apple made a closed garden, but one which works.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;strong&gt;Tech companies and e-commerce companies converge,&lt;/strong&gt;&#xA0;especially if we take into account the recent moves of Google Express, Alibaba in Singpost, Apple into Beats, Uber into same-day delivery ambitions.&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Content, community and commerce converge&lt;/strong&gt;, with Pinterest being an obvious case (and winner), where pictures can be shared and links back efficiently to e-commerce websites (you can now even have e-mail alerts when the price of one of your pins drop)&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Ecosystem wins&lt;/strong&gt;, with a bigger value than the sum of its part.&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Retailers will become manufacturers:&lt;/strong&gt;&#xA0;now that they master the distribution, why wouldn&rsquo;t they be tempted to build the things they sell? P&amp;G and Unilever may well be next on the list of big disruptions&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Convenience&lt;/strong&gt;&#xA0;and gratification are key: drone-delivery, 3D printed replacement parts, will increase brand loyalty.&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;These trends should be a tool for you to use and ask yourself where do you position yourself and potential lines of future disruption."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://e27.co/echelon-2014-e-commerce-headed-redmart-co-founder-reveals-20140619/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-19 20:11:27</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/500/echelon_2014__where_is_e-commerce_headed__redmart_co-founder_reveals</item_location></blog><blog><ArticleID>499</ArticleID><title>Ecommerce: global FMCG to expand to USD 17 billion by 2016</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Ecommerce will account for USD 53 billion of global FMCG sales by 2016, meaning a USD 17 billion (47%) increase as compared to the present USD 36 billion.&lt;/p&gt; 
&lt;p&gt;"Asia will be a major growth market. South Korea will continue its rising trend with online accounting for 13.8% of FMCG sales by 2016. Presently, 55% of Korean shoppers buy online. Online FMCG market share will continue to grow rapidly in Taiwan and China to achieve 4.5% and 3.3% share of the total FMCG market respectively."&lt;/p&gt; 
&lt;p&gt;"UK online shoppers buy on the internet once a month and their carts are 5 times bigger than offline (in most countries online shopping carts are twice as large as their offline equivalents)."&lt;/p&gt; 
&lt;p&gt;"However, click and collect offer in France, referred to as &ldquo;Drive&rdquo;, is predicted to outperform the UK by 2016 with 6.1% versus 5.5% of market share respectively."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/ecommerce-global-fmcg-to-expand-to-usd-17-billion-by-2016/755541-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-18 23:55:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/499/ecommerce__global_fmcg_to_expand_to_usd_17_billion_by_2016</item_location></blog><blog><ArticleID>498</ArticleID><title>Online sales of consumer goods to reach USD 53 bln globally by 2016</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Online shopping of packaged goods is expected to grow globally from a 3.7% ratio in 2014 up to 5.2% in 2016, accounting for almost USD 53 billion.&lt;/p&gt; 
&lt;p&gt;"Online sales of fast-moving consumer goods (FMCG) excluding fresh produce would rise 47% by 2016 from a current USD 36 billion."&lt;/p&gt; 
&lt;p&gt;"South Korea would keep its lead position for online FMCG sales, increasing ecommerce&rsquo;s share of the market to 13.8% by 2016 from 10.2% in 2014."&lt;/p&gt; 
&lt;p&gt;"France is expected to surpass the UK, due to the popularity of in-store collection facilities for goods ordered online, with online sales of packaged goods rising to 6.1% by 2016 from 3.9% in 2014, growing more slowly in Britain to 5.5% from 4.9%."&lt;/p&gt; 
&lt;p&gt;"For the US market, about one quarter of all spending to be on consumer goods, reaching about USD 222 billion a year."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://thepaypers.com/e-commerce/online-sales-of-consumer-goods-to-reach-usd-53-bln-globally-by-2016/755516-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-17 21:07:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/498/online_sales_of_consumer_goods_to_reach_usd_53_bln_globally_by_2016</item_location></blog><blog><ArticleID>497</ArticleID><title>Australia may miss the Chinese ecommerce wave</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Australian ecommerce sector may not be able to catch up with the Asia counterpart in terms of growth, Sarv Girn, chief information officer at the &lt;a href="http://www.rba.gov.au" target="_blank"&gt;Reserve Bank of Australia&lt;/a&gt; warns.&lt;/p&gt; 
&lt;p&gt;"However, Girn reveals that the internet penetration rate in Asia is very low, when compared with Australia, but the former is growing more rapidly than the rest of the world. India, which has the third largest online user base globally after China and the US, has an internet penetration rate of just 17.4 per cent."&lt;/p&gt; 
&lt;p&gt;"Consumers in the Asia-Pacific region will spend more money online than the US for the first time ever in 2014. And for every USD 10 spent, 6 will come from China."&lt;/p&gt; 
&lt;p&gt;"According to official figures from the China Internet Network information Center, China has 618 million internet users as of December 2013. In other words, China has an online population 33 times that of Australia with only a 45.8% penetration rate. Half of them shops online."&lt;/p&gt; 
&lt;p&gt;"A partnership between China&rsquo;s ecommerce company Alibaba and Australia Post has been set in place in order to simplify cross-border steps between the two countries. Through the agreement, businesses no longer have to register as Chinese business entities or employ local staff in the country. Australian businesses now have the option of piggy-backing off Australia Post and shipping their products from Australia."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/australia-may-miss-the-chinese-ecommerce-wave/755505-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-16 20:19:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/497/australia_may_miss_the_chinese_ecommerce_wave</item_location></blog><blog><ArticleID>496</ArticleID><title>Shanghai cross-border e-commerce is expected to reach 4 trillion</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"As the proportion of e-commerce accounted for in consumption is growing, the demand for cross-border electricity providers increasingly large. With the Shanghai pilot platform line of cross-border electricity supplier, electricity suppliers will solve the problem of export tax rebates, reduce costs and bring substantial positive foreign trade enterprises, but also the underlying stocks of the catalyst."&lt;/p&gt; 
&lt;p&gt;"Shanghai cross-border trade aspects of e-commerce services to select three pilot content: to promote and improve the online direct purchase of imported models, online shopping bonded imported models and general export model. Direct purchase of imported models and online shopping bonded imported model was on trial operation last November. Up to now, a total of 24 home appliance supplier, six cross-border logistics enterprises in the customs completed record. Related industries, including third-party payment, logistics, electronic business platform, which third-party payment, and airport logistics and other areas of the company is expected to lead to benefit. Related investment targets include business treasure, Commodity City, Sinotrans Development, Focus Technology, CTS logistics, Yangtze investment."&lt;/p&gt; 
&lt;p&gt;"Data shows that in 2011 the cross-border e-commerce transactions amounted to 1.6 trillion yuan, an increase of 33%; 2012 cross-border transaction volume 2 trillion yuan, an increase of over 25%. Prospects Industry Research Institute analysis, with the start of cross-border e-commerce platform for the pilot, our focus on cross-border e-commerce industry will show explosive growth in 2015 is expected to exceed 4 trillion."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://en.qianzhan.com/en/news/341/140610-3db0aa3b.html"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-11 21:32:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/496/shanghai_cross-border_e-commerce_is_expected_to_reach_4_trillion</item_location></blog><blog><ArticleID>512</ArticleID><title>Getting the message out</title><language>en</language><keywords/><summary>The Talking about Taboos project launched in 2013 with an aim to see if different types of xenophobic actions exist and to see how different people view understand the concept of racism and xenophobia.</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/512</image><image_caption/><story>&lt;p&gt;To most people xenophobic attitudes and racism are all the same. The Talking about Taboos project launched in 2013 with an aim to see if different types of xenophobic actions exist and to see how different people view understand the concept of racism and xenophobia.&lt;/p&gt; 
&lt;p&gt;There are 5 partner countries involved and we have all identified a separate topic. The aim is to see if any best practices can be identified that are common to all forms of xenophobic activities:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;strong&gt;France&lt;/strong&gt; Racist expressions and behaviour among minorities present in an adult training setting&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;UK&lt;/strong&gt; Separate Asian and other football associations. The big question of why there are no (or very few) Asians in football and many other sports.&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Italy&lt;/strong&gt; Racist expressions and behaviour among original Italians against immigrants&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Poland&lt;/strong&gt; The Rainbow discussion: For more information see: &lt;a href="https://www.artsjournal.com/aestheticgrounds/rainbows-less-joy-burning-in-warsaw/" target="_blank"&gt;https://www.artsjournal.com/aestheticgrounds/rainbows-less-joy-burning-in-warsaw/&lt;/a&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;The Netherlands&lt;/strong&gt; The Black Pete discussion. For more information see: &lt;a href="http://en.wikipedia.org/wiki/Zwarte_Piet" target="_blank"&gt;http://en.wikipedia.org/wiki/Zwarte_Piet&lt;/a&gt;&lt;/li&gt; 
&lt;/ul&gt;</story><publish>2014-06-11 14:03:20</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>6</group_id><live>1</live><lastModified>2014-06-26 13:46:22</lastModified><lastModifiedUnix>1403790382</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/512/getting_the_message_out</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/512/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/512/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/512/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/512/thumb?size=default</image_default></blog><blog><ArticleID>495</ArticleID><title>Hoe kies jij als MKB er je doelgroep?</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Voordat je een webshop opzet, dien je een goed idee te hebben van de doelgroep die je wil bedienen en de soort communicatie die je met jouw doelgroep wilt aangaan. Deze &#xA0;keuzes hangen met elkaar samen, zoals ik in drie stappen zal beschrijven.&#xA0;Het maken van deze keuzes vormt zij het achtste onderwerp van een reeks&#xA0;artikelen.&#xA0;Deze artikelen zullen uiteindelijk terecht komen in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Maar voordat mijn stukken zo ver zijn, heb ik jouw input nodig. Denk je mee? &lt;/p&gt; 
&lt;h2&gt;Marketingmodule&lt;/h2&gt; 
&lt;p&gt;De aanleiding van het Europese systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop, om nog maar niet te spreken over informatie over e-commerce over de grens. Als Nederlandse partner in het project ben ik verantwoordelijk voor de marketingcontent van dat systeem. Marketing is een van de negen modules. De andere modules zijn ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h3&gt;Schrijf mee!&lt;/h3&gt; 
&lt;p&gt;Ik geloof echter niet in autoriteiten die alles weten. Daarom leg ik mijn ontwerpteksten voor aan jou, de lezer, met de vraag: help mij mee de beste &lsquo;e-commerce-marketing-101&prime; van dit moment te maken. Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze &ndash; binnen de Europese Unie &ndash; unieke manier, een geweldige serie schrijven.&lt;/p&gt; 
&lt;h3&gt;Jouw bijdrage in het adviessysteem&lt;/h3&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen nemen we op in de uiteindelijke tekst voor het adviessysteem dat vanaf eind 2014&#xA0;online toegankelijk zal zijn. Zodra het systeem in de testfase gaat, zal ik het echter voor bezoekers van Frankwatching al toegankelijk maken om een kijkje te nemen.&lt;/p&gt; 
&lt;h3&gt;Eervolle vermelding&lt;/h3&gt; 
&lt;p&gt;In ruil voor jouw bijdrage krijg je een eervolle vermelding in het systeem, bestaande uit je naam en een URL naar keuze &ndash; of het nu een zakelijke of vanity URL is. Ook mag je een button voeren op je site als teken dat je bijgedragen hebt aan het systeem. Ik kijk uit naar je reactie.&lt;/p&gt; 
&lt;h2&gt;Stap 1: kies je doelgroep&lt;/h2&gt; 
&lt;p&gt;Natuurlijk wil je jouw produkten en diensten aan zoveel mogelijk mensen tegelijk verkopen. Toch zul je moeten kiezen op wie je je voornamelijk richt. Zo hangen de toon van jouw teksten en de keuze voor een design af van de doelgroep die je kiest, maar ook je communicatiestrategie en bijvoorbeeld de webshop-modules pas je aan op je beoogde publiek.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Profielen-%C2%A9-Sergey-Nivens-Fotolia.com_.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-297489" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Profielen-%C2%A9-Sergey-Nivens-Fotolia.com_-595x297.jpg" alt="??????????????????" width="595" height="297" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;Ik onderscheid drie manieren om je doelgroep in kaart te brengen.&lt;/p&gt; 
&lt;h3&gt;1. De traditionele doelgroep: demografie &amp; mentaliteit&lt;/h3&gt; 
&lt;p&gt;De traditionele manier om je doelgroep te bepalen, is door middel van marktonderzoek. In dit marktonderzoek probeer je erachter te komen wie jouw soort producten of diensten online koopt of zegt te willen kopen.&lt;/p&gt; 
&lt;p&gt;Het resultaat van het onderzoek is een set van doelgroepen die gedefinieerd worden op demografische gronden (zoals leeftijd, sexe, opleidingsniveau, inkomstenniveau, burgelijke staat, familiesamenstelling, beroep en nationaliteit) of op het niveau van mentaliteit (zoals hedonistisch, post-materialistisch).&#xA0;Dit marktonderzoek hoef je trouwens niet zelf te doen &ndash; je kunt het ook inkopen.&lt;/p&gt; 
&lt;h3&gt;2. Nieuwe doelgroepdefinities: werk met buyer persona&rsquo;s&lt;/h3&gt; 
&lt;p&gt;Echter, het nadeel van deze doelgroepdefinitie is dat je niet weet waarom juist deze mensen jouw soort producten of diensten kopen. Derhalve wordt deze methode vaak aangevuld met het opstellen van zogenaamde &lt;a href="http://www.frankwatching.com/archive/2010/02/19/het-geheim-van-effectieve-b2b-marketing-buyer-personas/" target="_blank"&gt;buyer persona&rsquo;s&lt;/a&gt; &ndash; &ldquo;een beschrijvend profiel van je koper, je klant. &hellip; Een &lsquo;buyer persona&rsquo; geeft inzicht in prioriteiten, problemen en de houding van je doelgroep&rdquo;.&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.frankwatching.com/archive/2014/05/22/buyer-personas-voor-b2b-3-veelgemaakte-fouten/" target="_blank"&gt;Ingrid Archer&lt;/a&gt; somt een aantal van de meest gemaakte fouten op bij het opstellen van buyer persona&rsquo;s. Deze betreffen B2B-marketing, maar gaan wat mij betreft ook in grote lijnen op voor B2C marketing. Doe dit dus niet:&lt;/p&gt; 
&lt;ol&gt; 
&lt;li&gt;internationale buyer persona&rsquo;s 1-op-1 overnemen,&lt;/li&gt; 
&lt;li&gt;een standaard profiel van je doelgroep aankopen,&lt;/li&gt; 
&lt;li&gt;buyer persona&rsquo;s opstellen zonder handvatten voor een passende marketing- en communicatiestrategie en&lt;/li&gt; 
&lt;li&gt;teveel buyer persona&rsquo;s tegelijk opstellen.&lt;/li&gt; 
&lt;/ol&gt; 
&lt;h4&gt;Breng je buyer persona&rsquo;s goed in kaart&lt;/h4&gt; 
&lt;p&gt;Wat je wel moet doen, is een eigen beschrijving te maken &lt;a href="http://www.frankwatching.com/archive/2010/02/19/het-geheim-van-effectieve-b2b-marketing-buyer-personas/" target="_blank"&gt;wie jouw kopers precies zijn&lt;/a&gt;:&lt;/p&gt; 
&lt;ol&gt; 
&lt;li&gt;Wat leest jouw koper, wat interesseert hem, wat doet hij, waar zoekt hij of zij naar informatie?&lt;/li&gt; 
&lt;li&gt;Naar wat voor informatie zoekt hij of zij dan?&lt;/li&gt; 
&lt;li&gt;Maak een goede verhalende omschrijving, geef je &lsquo;buyer persona&rsquo; een naam en voeg er een foto aan toe, zodat het net een echte persoon wordt.&lt;/li&gt; 
&lt;/ol&gt; 
&lt;p&gt;Zo maak je je doelgroep tastbaar en meer dan een abstract profiel. (&lt;a href="http://www.frankwatching.com/archive/2010/02/19/het-geheim-van-effectieve-b2b-marketing-buyer-personas/"&gt;bron&lt;/a&gt;)&lt;/p&gt; 
&lt;h4&gt;Rolmodellen: buyer persona&rsquo;s zonder demografische en mentaliteitsdefinities&lt;/h4&gt; 
&lt;p&gt;Een andere manier om jouw doelgroep aan de hand van buyer persona&rsquo;s te beschrijven, is om uit te gaan van rolmodellen. Dit komt neer op het opstellen van buyer persona&rsquo;s maar dan zonder demografie of mentaliteitsdefinities.&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.frankwatching.com/archive/2013/01/21/je-online-doelgroep-dat-ben-jij/" target="_blank"&gt;Janneke van Kester&lt;/a&gt; beschrijft het uitgangspunt als volgt: &ldquo;je eigen omgeving [vormt] een goed referentiekader &hellip; voor het formuleren van de juiste doelgroepen. Kijk om je heen, luister naar anderen en denk logisch na.&rdquo;&lt;/p&gt; 
&lt;p&gt;Ook zelf ben je een rolmodel. &lt;a href="http://www.frankwatching.com/archive/2012/06/10/ik-ben-geen-doelgroep-en-zo-bereik-je-me-ook-niet/" target="_blank"&gt;Rob Wijnberg&lt;/a&gt;, hoofdredacteur van nrc.next vindt dat je uit moet gaan van jezelf: &ldquo;Als wij vinden dat een verhaal verteld moet worden, dan doen we dat. Als wij iets willen lezen, willen anderen dat ook.&rdquo; De traditionele benadering wijst hij af: &ldquo;Doelgroep-denken is een misvatting. Het gaat uit van statische eigenschappen die vertellen hoe iemand is, van een afgeronde identiteit. Maar ik ben geen doelgroep en zo wil ik ook niet bereikt worden!&rdquo;&lt;/p&gt; 
&lt;h3&gt;3. Kies een niche als uitgangspunt&lt;/h3&gt; 
&lt;p&gt;Een derde methode om jouw doelgroep te bepalen, is om een subcultuur of nichegroep als uitgangspunt te nemen, het liefst een waarin je zelf al actief bent. Volgens deze methode ga je eerst aan een aantal mensen uit deze doelgroep jouw producten of diensten verkopen zodat je te weten komt wat er speelt in deze groep. Op deze manier vorm je je een steeds beter beeld van jouw doelgroep en cre&#xEB;er je tegelijkertijd een hechte band met jouw eerste klanten.&lt;/p&gt; 
&lt;h2&gt;Stap 2: Kies een marketing- en communicatiestrategie&lt;/h2&gt; 
&lt;p&gt;Alvorens je een marketing- en communicatiestrategie kiest, dien je eerst de waarden van jouw merk te bepalen. Deze waarden dienen dicht bij jou, jouw webshop en jouw produkten of diensten te liggen, maar ook bij de door jouw gekozen doelgroep. Deze waarden dienen het fundament te zijn waarop jouw contact met jouw klanten rust.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Kanalen-media-communicatie-%C2%A9-Sergey-Nivens-Fotolia.com_.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-297492" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Kanalen-media-communicatie-%C2%A9-Sergey-Nivens-Fotolia.com_-595x535.jpg" alt="??????????????????" width="595" height="535" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h3&gt;Zoek je doelgroep op&lt;/h3&gt; 
&lt;p&gt;De gangbare marketing- en communicatiestrategie vertelt ons vervolgens om daar te zijn waar de doelgroep is &ndash; zowel online als offline. Dit geldt voor doelgroepen die met behulp van analytics en Big Data zijn gedefinieerd, voor buyer persona&rsquo;s en rolmodellen en voor subcultuur-doelgroepen.&lt;/p&gt; 
&lt;h3&gt;Content en multichannel&lt;/h3&gt; 
&lt;p&gt;Elke marketeer zal je aanraden om een gedetailleerd contentmarketingplan op te stellen en een multichannel-aanpak te kiezen &ndash; het liefst goed ge&#xEF;ntegreerd en ondersteund door specialisten in jouw organisatie. Echter, als je een beperkt budget hebt en een beperkte hoeveelheid tijd, zul je keuzes moeten maken welke communicatiekanalen en welke content voor jouw&#xA0; doelgroepen het beste werkt. Wil je de voorkeur geven aan e-mail marketing, aan nieuwbrieven of blogs, aan AdWords of andere betaalde advertentievormen of aan sociale media?&lt;/p&gt; 
&lt;h3&gt;Monitor je acties&lt;/h3&gt; 
&lt;p&gt;De traditionele doelgroep-benadering heeft analytics en splittesten als belangrijkste instrumenten om marketing en communicatiekeuzes te maken en de effecten van deze keuzes te monitoren. Een alternatieve methode &ndash; die ook aanvullend gebruikt kan worden &ndash; is om direct met jouw klanten te communiceren, in jouw shop, maar ook daar waar de klanten zelf zijn.&lt;/p&gt; 
&lt;h3&gt;Vertroetel je niche&lt;/h3&gt; 
&lt;p&gt;De marketing- en communicatiestrategie die verbonden is met de keuze voor een subcultuur of nichegroep als jouw doelgroep begint met het klantcontact &ndash; met jouw eerste klanten. Hen vertroetel je. Je geeft hen cadeautjes en gaat met hen om als met een vriendin: je communiceert met hen emotioneel, diepgaand, authentiek, genereus en wederkerig.&lt;/p&gt; 
&lt;h3&gt;Cre&#xEB;er ambassadeurs&lt;/h3&gt; 
&lt;p&gt;Vervolgens moedig je deze eerste contacten aan om jouw webshop-ambassadeurs of affiliaties te worden. Zij kunnen nu jouw verhaal te vertellen, niet jij. Jij ondersteunt hen waar mogelijk met kortingen en acties en vooral met veel content die jouw relevantie voor de doelgroep opbouwt. Betaalde advertenties zijn uitgesloten &ndash; al jouw investeringen dienen direct ten goede te komen aan jouw doelgroep.&lt;/p&gt; 
&lt;h2&gt;Stap 3 &ndash; Impact van jouw keuzes voor jouw webshop&lt;/h2&gt; 
&lt;p&gt;Welke methode je ook kiest voor het bepalen van jouw doelgroepen en het finetunen van jouw marketing- en communicatiestrategie&#xEB;n, je webshop moet aansluiten in content, tone of voice en design op jouw keuzen.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Webshops-e-commerce-%C2%A9-mikkolem-Fotolia.com_.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-297490" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Webshops-e-commerce-%C2%A9-mikkolem-Fotolia.com_-595x396.jpg" alt="Online shopping" width="595" height="396" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h3&gt;Communiceer vanuit je eigen waarden&lt;/h3&gt; 
&lt;p&gt;De waarden die jij hebt gekozen voordat jij jouw marketing- en communicatiestrategie opstelde, dienen even zeer zichtbaar te zijn. &lt;a href="http://www.frankwatching.com/archive/2014/05/08/smaakvolle-content-komt-niet-uit-een-pakje/" target="_blank"&gt;Jeroen Huynen&lt;/a&gt; omschrijft dit als volgt: &ldquo;Jouw content moet een vaste, herkenbare basis hebben, zodat alle content die je cre&#xEB;ert een duidelijke identiteit heeft en consistent is.&rdquo; Jouw waarden zijn deze basis.&lt;/p&gt; 
&lt;h3&gt;Je eigen webshop: bouw je geloofwaardigheid op&lt;/h3&gt; 
&lt;p&gt;De traditionele keuzes voor een doelgroep en een marketing- en communicatiestrategie maken dat je webshop ingericht moet zijn op maximale meetbaarheid door middel van analytics. Jouw homepage en productpagina&rsquo;s zijn de belangrijkste pagina&rsquo;s van jouw online winkel. Daar wordt jouw geloofwaardigheid bepaald en daar beoordeelt een potenti&#xEB;le klant hoe goed jij bij hem past. Hier moet je ook jouw prijzen aanvaard zien te krijgen. Buyer persona&rsquo;s en rolmodellen helpen om use cases per type gebruiker te beschrijven: hoe zullen klanten willen zoeken, navigeren en kopen?&lt;/p&gt; 
&lt;h3&gt;Webshops via niche of subcultuur: een goede checkout module.&lt;/h3&gt; 
&lt;p&gt;De keuze voor een subcultuur of nichegroep zorgt ervoor dat jouw geloofwaardigheid reeds gegeven is, evenals het feit dat jij passend bent of dat jouw prijzen in orde zijn. Niet jouw homepage is nu het meest van belang maar de aanwezigheid van jouw ambassadeurs buiten de webshop. Hun content en communicatie zal direct naar een productpagina leiden als eerste stap in het verkoopproces. Dit verkoopproces zou in principe zelfs ook zonder productpagina&rsquo;s kunnen plaatsvinden, alleen met berichten tussen klanten die leiden naar een checkout module.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Mijn bedrijf is de Nederlandse partner bij dit project en verantwoordelijk voor de marketingcontent van het systeem.&#xA0;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto&rsquo;s met dank aan Fotolia&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-11 12:26:51</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/495/hoe_kies_jij_als_mkb________er_je_doelgroep_</item_location></blog><blog><ArticleID>494</ArticleID><title>Ecommerce Italy grows to 13.2 billion euro</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"Since 2010, the ecommerce industry in Italy is experiencing a double-digit growth every year. This year it will probably grow by 17%, so the ecommerce industry in Italy will be worth 13.2 billion euros. Another thing that&rsquo;s growing very hard is mobile commerce. In two years it grew from 164 million to 1.2 billion euros."&lt;span id="more-1685"&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;"There are as many as 20 million Italians who at least once in their lives bought something online. Over 16 million have made an online purchase in the last three months. And there are 9.4 million regular e-shoppers, who buy online on a monthly basis. This laster number increased by slightly 20% in the last year." &lt;/p&gt; 
&lt;p&gt;"Mobile ecommerce reached 637 million last year, but in 2014 it&rsquo;s expected to grow further by 85%. This way the mobile ecommerce industry will probably reach 1 billion euros at the end of this year. Also, purchases made via smartphones and tablets will reach 19% of total ecommerce in 2014."&lt;/p&gt; 
&lt;p&gt;"Online orders in Italy are mostly paid at the time of order and only 14% is paid upon delivery. The average value of an online order is about the same between men (&euro;80) and women (&euro;78)."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://ecommercenews.eu/ecommerce-italy-grows-to-13-2-billion-euro/?utm_content=buffere75b0&amp;utm_medium=social&amp;utm_source=twitter.com&amp;utm_campaign=buffer"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-10 21:13:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/494/ecommerce_italy_grows_to_13.2_billion_euro</item_location></blog><blog><ArticleID>493</ArticleID><title>The Growing Trend Of Online Shopping Cart Abandonment Will Create New Winners And Losers In E-Commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"An astounding $4 trillion worth of merchandise will be abandoned in online shopping carts this year,&#xA0;and about 63% of that is potentially recoverable by savvy online retailers."&lt;/p&gt; 
&lt;p&gt;"Shopping cart abandonment is growing. The data shows that around three-fourths of all shopping carts will be abandoned by online shoppers this year." &lt;/p&gt; 
&lt;p class="p2"&gt;"Here are some key points that can help retailers develop strategies to recover lost sales:&#xA0;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Retailers can reduce the rate of abandonment and increase conversions by streamlining the checkout process and also by retargeting shoppers with emails after they've left a website.&#xA0;&lt;strong&gt;Initial emails, sent three hours after a consumer abandons a cart, average a 40% open rate and a 20% click-through rate&lt;/strong&gt;&lt;span&gt;, according to Listrak.&#xA0;&lt;/span&gt;&lt;/li&gt; 
&lt;li&gt;More broadly, an abandoned shopping cart should be seen as part of the increasingly complex series of steps a consumer might take before finally making a purchase, and a strong indicator of consumer interest in a product or a brand. &lt;strong&gt;Technology that helps retailers collect and leverage online shopping cart data is likely to be a worthwhile investment.&#xA0;&lt;/strong&gt;&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;Shopping cart abandonment is increasing, and will continue to do so as more consumers shift to online and mobile shopping.&lt;/strong&gt;&#xA0;In 2013, as many as 74% of online shopping carts were abandoned by shoppers, according to data shared with BI Intelligence by e-commerce data company,&#xA0;&lt;span class="s2"&gt;Barilliance&lt;/span&gt;. That abandonment rate is up from 72% in 2012, and 69% in 2011.&lt;/li&gt; 
&lt;li&gt;&lt;strong&gt;An abandoned shopping cart does not automatically translate to a "lost sale," since&#xA0;&lt;/strong&gt;&lt;strong&gt;three-fourths of shoppers who have abandoned shopping carts say they plan to return to the retailer's website or store to make a purchase&lt;/strong&gt;, according to data from&#xA0;&lt;span class="s2"&gt;SeeWhy&lt;/span&gt;.&#xA0;Online-only retailers are at a disadvantage to "omnichannel" retailers in this respect because they have fewer channels through which to recover lost sales."&lt;/li&gt; 
&lt;/ul&gt; 
&lt;div style="overflow: hidden; color: #000000; background-color: #ffffff; text-align: left; text-decoration: none;"&gt;&lt;em&gt;More info here: &lt;a style="color: #003399;" href="http://www.businessinsider.com/the-growing-trend-of-online-shopping-cart-abandonment-2014-6#ixzz34BGUM2Gx"&gt;http://www.businessinsider.com/the-growing-trend-of-online-shopping-cart-abandonment-2014-6#ixzz34BGUM2Gx&lt;/a&gt;&lt;/em&gt;&lt;/div&gt;</story><publish>2014-06-09 22:46:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/493/the_growing_trend_of_online_shopping_cart_abandonment_will_create_new_winners_and_losers_in_e-commerce</item_location></blog><blog><ArticleID>492</ArticleID><title>E-commerce voor MKB: exit AdWords, enter Product Listing Ads?</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Google&rsquo;s Product Listing Ads (PLAs) zijn een effectief instrument om online reclame mee te maken voor jouw producten of productgroepen. Ze vormen een relatief simpel alternatief voor Google AdWords, want voor deze advertenties is de reclametekst van veel minder belang. PLAs zijn het achtste onderwerp van een reeks&#xA0;artikelen. &lt;/p&gt; 
&lt;p&gt;Deze artikelen zullen uiteindelijk terecht komen in een gepersonaliseerd adviessysteem over e-commerce voor Europese MKB&rsquo;ers. Maar voordat mijn stukken zo ver zijn, heb ik jouw input nodig. Denk je mee?&lt;/p&gt; 
&lt;h2&gt;Marketingmodule&lt;/h2&gt; 
&lt;p&gt;De aanleiding van het Europese systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop &ndash;&#xA0;om nog maar niet te spreken over informatie over e-commerce over de grens. Als Nederlandse partner in het project ben ik verantwoordelijk voor de marketingcontent van dat systeem. Marketing is een van de negen modules. De andere modules zijn ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h2&gt;Schrijf mee!&lt;/h2&gt; 
&lt;p&gt;Ik geloof echter niet in autoriteiten die alles weten. Daarom leg ik mijn ontwerpteksten voor aan jou, de lezer, met de vraag: help mij mee de beste &lsquo;e-commerce-marketing-101&prime; van dit moment te maken. Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze &ndash; binnen de Europese Unie &ndash; unieke manier, een geweldige serie schrijven.&lt;/p&gt; 
&lt;h3&gt;Jouw bijdrage in het adviessysteem&lt;/h3&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen nemen we op in de uiteindelijke tekst voor het adviessysteem dat vanaf eind 2014&#xA0;online toegankelijk zal zijn. Zodra het systeem in de testfase gaat, zal ik het echter voor bezoekers van Frankwatching al toegankelijk maken om een kijkje te nemen.&lt;/p&gt; 
&lt;h3&gt;Eervolle vermelding&lt;/h3&gt; 
&lt;p&gt;In ruil voor jouw bijdrage krijg je een eervolle vermelding in het systeem, bestaande uit je naam en een URL naar keuze &ndash; of het nu een zakelijke of vanity URL is. Ook mag je een button voeren op je site als teken dat je bijgedragen hebt aan het systeem. Ik kijk uit naar je reactie.&lt;/p&gt; 
&lt;h2&gt;PLAs: productreclame zonder poespas&lt;/h2&gt; 
&lt;p&gt;In 2012 introduceerde Google de Product Listing Ads&#xA0;en sindsdien zijn deze een groot succes. PLAs zijn Google-advertenties die Google toont bij de algemene zoekresultaten en onder de zoekresultaten tab &lsquo;Shopping&rsquo;. Het is echter niet helemaal duidelijk wanneer Google de PLAs toont op de zoekresultaten-pagina. Google schrijft hier zelf over: &ldquo;Advertenties met productvermeldingen worden weergegeven wanneer we vaststellen dat een zoekopdracht een commerci&#xEB;le intentie heeft en er voldoende relevante producten zijn die aan de zoekopdracht van de gebruiker voldoen.&rdquo; Volgens &lt;a href="http://www.frankwatching.com/archive/2014/01/31/waarom-google-shopping-steeds-interessanter-wordt-voor-je-webshop/" target="_blank"&gt;Jan Dirkzwager&lt;/a&gt;&#xA0;toont Google de PLAs met name als het gaat om &ldquo;zoekopdrachten met een mogelijke koopintentie&rdquo;. Net als bij AdWords kun je er overigens voor kiezen om ook of uitsluitend bij Google-partners getoond te worden.&lt;/p&gt; 
&lt;div id="attachment_296526" class="wp-caption aligncenter" style="width: 605px;"&gt;&lt;img class="size-large wp-image-296526" title="Google PLA" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/06/Google-PLA-595x521.png" alt="Google PLA" width="595" height="521" /&gt; 
&lt;p class="wp-caption-text"&gt;Google&rsquo;s Product Listing Ads&lt;/p&gt; 
&lt;/div&gt; 
&lt;p&gt;De PLA-reclames bestaan uit een aanklikbare productnaam die link naar de adverteerder, een prijs, de naam van jou als adverteerder, eventuele reviewscores van het product en een korte inleiding. Anders dan Google AdWords zijn PLAs niet verbonden met keywords, maar met een gestandaardiseerd product of groep van gestandaardiseerde producten.&lt;/p&gt; 
&lt;p&gt;Reclame maken bij Google is &lt;a class="ExternalLink" href="http://www.wired.com/business/2013/07/email-crushing-twitter-facebook/" target="_blank"&gt;het op-een-na effectiefste instrument&lt;/a&gt;&#xA0;om waardevolle klanten aan te trekken&#xA0;(lees: klanten die meer aankoopbereid zijn en meer willen uitgeven) &ndash; na het gevonden worden in Google&rsquo;s zoekresultaten, maar nog voor e-mailmarketing en social media.&lt;/p&gt; 
&lt;h2&gt;Hoe werken PLAs?&lt;/h2&gt; 
&lt;p&gt;Product Listing Ads werken in grote lijnen hetzelfde als &lt;a href="http://www.frankwatching.com/archive/2014/04/01/beginnen-met-google-adwords/" target="_blank"&gt;AdWords&lt;/a&gt;. De kosten van PLAs zijn net als AdWords gebaseerd op een veilingsysteem. Je dient een bod te doen op hoeveel een klant die op jouw advertentie klikt om jouw shop te bezoeken jou maximaal waard is &ndash; de zogenaamde Costs-Per-Click (CPC). Jouw bod be&#xEF;nvloedt jouw kansen op plaatsing van de advertentie door Google op een door jou gewenste plaats. Jouw bod is echter niet doorslaggevend. Ook &lt;a href="http://www.frankwatching.com/archive/2013/08/08/google-adwords-minder-betalen-per-klik-hogere-advertentiepositie-het-kan/" target="_blank"&gt;andere factoren&lt;/a&gt;&#xA0;zoals de kwaliteit van jouw shop, jouw budget, locatie en de reputatie die je zelf binnen Google hebt opgebouwd, tellen mee.&lt;/p&gt; 
&lt;p&gt;Veilingen vinden plaats op ieder moment dat een Google-gebruiker een zoekopdracht opgeeft die raakvlak heeft met jouw product. Dit kan zijn in Google algemeen of in Google Shopping. Op dat moment wordt door Google bepaald welke adverteerders getoond worden op de advertentie-posities die voorradig zijn. Indien jouw advertentie getoond wordt, en een klant klikt op jouw advertentie, dan betaal je ongeveer de door jou geboden CPC-prijs. Afhankelijk van de concurrentie kan het bedrag iets hoger of iets lager uitvallen.&lt;/p&gt; 
&lt;h3&gt;Maximale CPC kiezen&lt;/h3&gt; 
&lt;p&gt;Om te weten te komen wat voor jou de maximale CPC is die nog zinvol voor je is, vind je &lt;a href="http://www.frankwatching.com/archive/2014/04/01/beginnen-met-google-adwords/" target="_blank"&gt;in dit artikel&lt;/a&gt;&#xA0;wat handige tips. Vergeet niet om ook bij de commentaren te kijken. Net als bij AdWords is het voor PLA-campagnes zaak om van tevoren een maximaal budget vast te stellen. &lt;a href="http://www.frankwatching.com/archive/2013/10/29/roi-uit-je-google-shopping-campagne-product-listing-ads/" target="_blank"&gt;Matthias Laqueur waarschuwt echter&lt;/a&gt;: &ldquo;Een beperkt budget kan ervoor zorgen dat de Product Listing Ads-campagne niet de volledig de ruimte krijgt om te presteren. Een hoger budget met een uitgesplitste campagne en een goede biedstrategie geeft de mogelijkheid om de kosten onder controle te houden en een maximaal aantal vertoningen te behalen.&rdquo;&lt;/p&gt; 
&lt;p&gt;Waren PLAs bij hun introductie nog aanmerkelijk goedkoper dan AdWords advertenties &ndash; &lt;a href="http://www.frankwatching.com/archive/2014/01/31/waarom-google-shopping-steeds-interessanter-wordt-voor-je-webshop/" target="_blank"&gt;nu ontlopen de twee elkaar niet meer zo veel&lt;/a&gt;.&lt;/p&gt; 
&lt;h2&gt;Hoe maak je PLAs aan?&lt;/h2&gt; 
&lt;p&gt;Om PLAs aan te maken heb je om te beginnen een Google AdWords-account nodig. Vervolgens ga je naar &lsquo;Campaigns&rsquo; (keuze +Campaign) en kies je voor &lsquo;Shopping&rsquo;. Daarna maak je jouw &lt;a href="https://support.google.com/adwords/answer/4637089" target="_blank"&gt;Shopping campaign&lt;/a&gt;&#xA0;aan. Tot voor kort zou je een Product Listing Ads-campaign aangemaakt hebben, maar Google heeft dit omgegooid. Als resultaat van je Shopping campaign maak je overigens nog steeds PLAs aan.&lt;/p&gt; 
&lt;h3&gt;Je webshop-inventaris als basis voor PLA&rsquo;s&lt;/h3&gt; 
&lt;p&gt;Jouw eigen webshop-inventaris functioneert als basis voor je PLAs. Dit inventaris &ndash; of liever slechts een selectie van producten waarvoor je daadwerkelijk wilt adverteren &ndash;&#xA0;dien je als &lt;a href="http://www.frankwatching.com/archive/2013/08/06/google-adwords-e-commerce-vijf-tips-voor-product-listing-ads/" target="_blank"&gt;productfeed&lt;/a&gt;&#xA0;te uploaden in het Merchant Center van Google. Het is handig om elk product een unieke product identifier me te geven, bij voorkeur een MPN (Manufacturer Part Number). Dit wordt binnenkort sowieso verplicht in Google. Vervolgens dien je jouw inventaris te benaderen vanuit Google AdWords.&lt;/p&gt; 
&lt;p&gt;De Shopping Campaigns zijn vooralsnog bedoeld voor B2C retailers. Voor B2B-webshopeigenaren bestaat sinds kort het &lt;a href="https://www.google.com/shopping/suppliers/" target="_blank"&gt;Google Shopping for Suppliers&lt;/a&gt;.&lt;/p&gt; 
&lt;h3&gt;Een advertentiecampagne opstarten&lt;/h3&gt; 
&lt;p&gt;Zodra je een concrete advertentiecampagne wilt opstarten, kies je in AdWords welke producten of clusters van producten je in jouw campagne wilt gebruiken. Google is wel zo vriendelijk om benchmarks aan te geven die gegenereerd zijn, als gevolg van reeds gevoerde campagnes door jouw concurrenten. Voordat je een werkelijk bod doet kun je een voorlopig bod opgeven en vervolgens het effect daarvan bekijken in een simulatie-omgeving. Op basis van echte cijfers wordt hier vervolgens het effect van je bod getoond.&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignleft  wp-image-256265" src="http://cdn.media.frankwatching.com/wp-content/uploads/2013/09/conversieattributie-295x214.jpg" alt="conversieattributie" width="236" height="171" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.frankwatching.com/archive/2013/08/06/google-adwords-e-commerce-vijf-tips-voor-product-listing-ads/" target="_blank"&gt;Hugo van Mol&lt;/a&gt; heeft een goede tip in dit kader: &ldquo;Om te achterhalen of de zoekopdrachten die je Product Listing Ads vertonen wel relevant zijn, kun je een zoektermen-rapport uitvoeren. (&hellip;) In het zoektermen-rapport kun je de werkelijke zoekopdrachten inzien van je bezoekers en de bijbehorende resultaten als kosten, CTR en conversie-ratio&rsquo;s. Op basis van deze metrics kun je bepalen of de zoekwoorden wel van toepassing zijn om op te adverteren.&#xA0;Als je niet wilt adverteren op een bepaald zoekwoord, kun je deze simpel uitsluiten. Net als in reguliere search-campagnes. Uiteraard is het ook mogelijk een uitsluitlijst toe te voegen (op advertentiegroep of campagneniveau), om te voorkomen dat je bij niet gewenste zoektermen wordt vertoond.&rdquo;&lt;/p&gt; 
&lt;h3&gt;Productgroepen aanmaken en labelen&lt;/h3&gt; 
&lt;p&gt;In Shopping campaigns draait het inmiddels steeds meer om productgroepen dan om individuele producten. Binnen AdWords word je gevraagd om jouw inventaris te groeperen en er door Google aangemaakte labels aan te hangen. Vervolgens moet je die specifieke producten waarvoor je reclame wil maken weer filteren uit jouw nieuw aangemaakte productgroepen. Het filteren gebeurt op grond van producteigenschappen zoals gedefinieerd in Google&rsquo;s Merchant Center. Zo kan Google eenvoudiger bepalen wie met elkaar concurreert voor een advertentieruimte. Overigens laat Google je nog wel je eigen eigenschappen aanmaken om aan jouw producten te hangen, maar dan met flinke restricties. Koppel in ieder geval jouw eigen webshopclassificatie (producttype) aan jouw producten. Zorg dat deze SEO-proof zijn.&lt;/p&gt; 
&lt;p&gt;Per productgroep kun je optioneel een inleidende tekst toevoegen (maximaal 45 tekens). Google wijst erop dat het toevoegen van keywords in deze tekst niet werkt&#xA0;&lt;a href="https://support.google.com/adwords/answer/3455481#highlight" target="_blank"&gt;en voegt daaraan toe&lt;/a&gt;: &ldquo;Deze teksten dienen niet gebruikt te worden als advertentietekst, maar veel meer als alerts in de veiling die jou onderscheiden van de concurrentie.&rdquo; &lt;a href="http://www.frankwatching.com/archive/2013/10/29/roi-uit-je-google-shopping-campagne-product-listing-ads/" target="_blank"&gt;Over-optimalisatie wordt afgestraft&lt;/a&gt;.&lt;/p&gt; 
&lt;h2&gt;Geen landingpagina&lt;/h2&gt; 
&lt;p&gt;Een groot voordeel van PLAs boven AdWords is dat je jouw campagne zo kunt inrichten dat je geen speciale landingspagina&rsquo;s hoeft aan te maken. Je kunt de klant die klikt op jouw advertentie eenvoudig laten landen op jouw productpagina, waar hij of zij het product direct toe kan voegen aan een winkelwagentje of met een click naar de check-out kan gaan. Dit lijkt een hogere conversieratio op te moeten kunnen leveren, maar of dit ook zo is?&lt;em&gt;&lt;br /&gt; &lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto intro met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-08 14:02:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/492/e-commerce_voor_mkb__exit_adwords__enter_product_listing_ads_</item_location></blog><blog><ArticleID>491</ArticleID><title>The Definitive E-Commerce Report - INFOGRAPHIC</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="https://dzihxiql01vk4.cloudfront.net/wp-content/uploads/2014/06/the-definitive-e-commerce-report-v2.jpg" alt="" width="600" height="4356" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="https://www.appeagle.com/e-commerce-updates/the-definitive-e-commerce-report-infographic/"&gt;Appeagle.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-08 13:55:58</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/491/the_definitive_e-commerce_report_-_infographic</item_location></blog><blog><ArticleID>490</ArticleID><title>The Future of Retail - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.getelastic.com/wp-content/uploads/future-of-retail-study.jpg" alt="" width="600" height="1591" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.getelastic.com/the-future-of-retail-infographic/"&gt;Getelastic.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-07 09:35:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/490/the_future_of_retail_-_infographic</item_location></blog><blog><ArticleID>489</ArticleID><title>M-Commerce Sales To Reach $626 Billion By 2018: Portrait of A Mobile Consumer - INFOGRAPHIC</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://dzfocdn.dazeinfo.com/wp-content/uploads/2014/06/PoaMC1.jpg"&gt;&lt;img src="http://dzfocdn.dazeinfo.com/wp-content/uploads/2014/06/PoaMC1.jpg" alt="" width="640" height="3021" /&gt;&lt;/a&gt;&lt;em&gt;Source &lt;a href="http://www.dazeinfo.com/2014/06/04/m-commerce-sales-2018-equal-e-commerce-sales-2013-portrait-mobile-consumer-infographic/"&gt;Dazeinfo.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-07 09:31:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/489/m-commerce_sales_to_reach__626_billion_by_2018__portrait_of_a_mobile_consumer_-_infographic</item_location></blog><blog><ArticleID>488</ArticleID><title>UK: the unchallenged king in online sales by percentage - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;By taking the percentage factor into account, UK online retail sales have passed unmatched by those in the US and Europe of all retail sales.&lt;/p&gt; 
&lt;p&gt;"The Forrester report estimates that the European online retail sales will reach EUR 233.9 billion by 2018, up from EUR 134.9 billion in 2013. This equates to a 12% compound annual growth rate (CAGR) up to 2018."&lt;/p&gt; 
&lt;p&gt;"The report notes that clothing will continue to be the largest online sales category in Europe, whereas online groceries will be the fastest growing, surpassing consumer electronics to become the second largest category by 2018, Forrester said."&lt;/p&gt; 
&lt;p&gt;"The UK, France and Germany will keep their highest proportion of total retail sales coming from online sales, out of the 17 countries included in the forecast. The predicted online sales growth across Europe is driven by a combination of the increasing number of consumers that buy online and retailers enabling improved ecommerce experiences."&lt;/p&gt; 
&lt;p&gt;"Additionally, the percentage of European internet users who buy online will grow from 65% in 2013 to 75% in 2018. Southern European markets, such as Italy and Spain, will witness notable increase in online retail sales through to 2018, spurred by the growth in the number of online buyers and the emergence of "super-shoppers" in these markets - consumers who research and buy across multiple devices and digital touch points on a regular basis."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/uk-the-unchallenged-king-in-online-sales-by-percentage-report/755409-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-06 23:41:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/488/uk__the_unchallenged_king_in_online_sales_by_percentage_-_report</item_location></blog><blog><ArticleID>487</ArticleID><title>Poland: Bitcoin miners to pay 23% VAT</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Miners of peer-to-peer decentralized digital currencies, like Bitcoin and Litecoin, will be subjected to a 23% value-added tax (VAT) in Poland, should they plan to continue selling the virtual currencies.&lt;/p&gt; 
&lt;p&gt;"The announcement came after a Bitcoin miner had submitted a request to seek further clarification of the country&rsquo;s implementation of taxes on the sale of mined Bitcoins."&lt;/p&gt; 
&lt;p&gt;"Polish authorities, in an official document which comes as a reply to the request, consider Bitcoin mining a service and the sale of these mined Bitcoins is similar to asking a fee for the service."&lt;/p&gt; 
&lt;p&gt;"The argument of the authorities is contrary to that of the particular Bitcoin miner who states that Bitcoin mining and its respective sale is not applicable to taxes because it is not a commodity."&lt;/p&gt; 
&lt;p&gt;Source &lt;a href="http://www.thepaypers.com/online-payments/poland-bitcoin-miners-to-pay-23-vat/755395-3"&gt;Thepaypers.com&lt;/a&gt;&lt;/p&gt;</story><publish>2014-06-05 23:49:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/487/poland__bitcoin_miners_to_pay_23__vat</item_location></blog><blog><ArticleID>486</ArticleID><title>20 Best E-Commerce Quotes from the Experts</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;iframe style="border: 1px solid #CCC; border-width: 1px 1px 0; margin-bottom: 5px; max-width: 100%;" src="http://www.slideshare.net/slideshow/embed_code/35120329" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" width="427" height="356"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://appseconnect.com/20-best-e-commerce-quotes-from-the-experts/"&gt;Appseconnect.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-06-04 20:14:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/486/20_best_e-commerce_quotes_from_the_experts</item_location></blog><blog><ArticleID>485</ArticleID><title>IBM to allegedly use click patterns to identify fraud</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;IBM has allegedly patented a system which analyses users&rsquo; click patterns to detect fraud online.&lt;/p&gt; 
&lt;p&gt;"The company has declared that by using this system will be easier to detect thefts by identifying the areas of a page that users click on and whether they navigate with a mouse or keyboard or by analyzing the way they swipe through screens on a smartphone or tablet. The technology could identify sudden changes in online behaviour, which would then trigger a secondary authentication measure, such as a security question. It would work on a mobile device or computer."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/ibm-to-allegedly-use-click-patterns-to-identify-fraud/755367-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-03 20:19:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/485/ibm_to_allegedly_use_click_patterns_to_identify_fraud</item_location></blog><blog><ArticleID>484</ArticleID><title>E-commerce payment preferences - current and expected - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://raconteur.net/"&gt;Racounter.net&lt;/a&gt; published an inforgraphic on subject of e-commerce payment preferences.&lt;/p&gt; 
&lt;p&gt;Infograpfic available &lt;a href="http://rcnt.eu/1ho"&gt;here&lt;/a&gt;.&#xA0;&lt;/p&gt;</story><publish>2014-06-02 20:38:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/484/e-commerce_payment_preferences_-_current_and_expected_-_infographic</item_location></blog><blog><ArticleID>483</ArticleID><title>Pourquoi 70% des visiteurs abandonnent leur panier? - Infographie </title><language>fr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://blog.lkconseil.com/wp-content/uploads/2014/06/Abandon-panier-blog.jpg" alt="" width="600" height="1631" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;span id="result_box" class="short_text" lang="fr"&gt;&lt;span class="hps"&gt;Source et&lt;/span&gt; &lt;span class="hps"&gt;un compl&#xE9;ment d'information&lt;/span&gt; &lt;span class="hps"&gt;&lt;a href="http://blog.lkconseil.com/2014/06/e-commerce-pourquoi-70-des-visiteurs-abandonnent-leur-panier/"&gt;ici&lt;/a&gt;.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt;</story><publish>2014-06-02 20:31:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/483/pourquoi_70__des_visiteurs_abandonnent_leur_panier__-_infographie_</item_location></blog><blog><ArticleID>482</ArticleID><title>DHL to focus on logistics for a future borderless ecommerce trade in the EU</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.dhl.com" target="_blank"&gt;DHL&lt;/a&gt;, a global shipping company, aims at developing the current logistics infrastructure to boost EU&rsquo;s ecommerce business beyond the region`s country borders.&lt;/p&gt; 
&lt;p&gt;"According to Andrej Busch, CEO DHL Parcel Europe:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;online retailers just needed to be able to get a product or service to an online buyer and the only requirement was enough infrastructure to enable shipping&lt;/li&gt; 
&lt;li&gt;the second step was scalable infrastructure&lt;/li&gt; 
&lt;li&gt;the shipping cost of an item had to be kept at a low rate in as much as to be still profitable to send it to a shopper, especially for the sale of consumer electronics online&lt;/li&gt; 
&lt;li&gt;scalable infrastructure requires logistic density and delivery volume, which are features of more mature logistics networks&lt;/li&gt; 
&lt;li&gt;online fashion required a convenient return policy infrastructure solution"&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;"Logistics will head towards the solutions for FMCG and grocery retailers who ship perishable, chilled and cheap items. DHL already provides grocery e-retailers with solutions such as the multi-box, which is a recyclable box that keeps items chilled until a customer can come home. The box can then be left out for a DHL courier to retrieve. DHL&rsquo;s agenda for the future is to further export its logistics solutions to other European countries. The German logistics company is pooling existing European delivery networks (Benelux, Poland and Czech Republic) not just to introduce the infrastructure necessary for ecommerce, but as Andrej Busch emphasized, to seize on the chance to bring the idea of a united European Union market to life."&lt;/p&gt; 
&lt;p&gt;"While there are no customs or tangible borders between EU member states, individual European countries still behave like islands. Cross-border shipping is still expensive and people tend to buy domestically."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/dhl-to-focus-on-logistics-for-a-future-borderless-ecommerce-trade-in-the-eu/755360-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-06-02 20:26:01</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/482/dhl_to_focus_on_logistics_for_a_future_borderless_ecommerce_trade_in_the_eu</item_location></blog><blog><ArticleID>481</ArticleID><title>     '   </title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt; &nu;&alpha; &sigma;&tau;&alpha; &pi; &nu;&tau;&epsilon; &alpha;&kappa; &nu;&eta;&tau;&alpha; &pi;&omicron;&upsilon; &pi;&omicron;&upsilon;&lambda; &theta;&eta;&kappa;&alpha;&nu; &tau;&omicron; 2014  &tau;&alpha;&nu; &epsilon;&xi;&omicron;&chi;&iota;&kappa;  &kappa;&alpha;&tau;&omicron;&iota;&kappa; &alpha; &epsilon;&nu;  &omicron;&iota; &pi;&lambda;&epsilon;&iota;&omicron;&psi;&eta;&phi; &alpha; &tau;&omega;&nu; &alpha;&gamma;&omicron;&rho;&alpha;&sigma;&tau; &nu;  &tau;&alpha;&nu; &alpha;&pi; '  &lambda;&lambda;&epsilon;&sigmaf; &chi; &rho;&epsilon;&sigmaf;. &Tau;&omicron; &gamma;&epsilon;&gamma;&omicron;&nu; '&sigmaf; &alpha;&upsilon;&tau; ' &alpha;&pi;&omicron;&delta;&epsilon;&iota;&kappa;&nu; &epsilon;&iota; &tau;&eta; &sigma;&eta;&mu;&alpha;&sigma; &alpha; &tau;&omicron;&upsilon; &lt;/span&gt;crossbordere&lt;span lang="el-GR"&gt;-&lt;/span&gt;Commerce&lt;span lang="el-GR"&gt; &gamma;&iota;&alpha; &tau;&omicron;&nu; &kappa;&lambda; &delta;&omicron; &tau;&omicron;&upsilon;&lt;/span&gt;&#xA0;RealEstate&lt;span lang="el-GR"&gt;.&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Delta;&iota;&alpha;&beta; &sigma;&tau;&epsilon; &pi;&epsilon;&rho;&iota;&sigma;&sigma; '&tau;&epsilon;&rho;&alpha; &epsilon;&delta; : &lt;/span&gt;&lt;a href="http://www.capital.gr/News.asp?id=2028212"&gt;http&lt;span lang="el-GR"&gt;://&lt;/span&gt;www&lt;span lang="el-GR"&gt;.&lt;/span&gt;capital&lt;span lang="el-GR"&gt;.&lt;/span&gt;gr&lt;span lang="el-GR"&gt;/&lt;/span&gt;News&lt;span lang="el-GR"&gt;.&lt;/span&gt;asp&lt;span lang="el-GR"&gt;?&lt;/span&gt;id&lt;span lang="el-GR"&gt;=2028212&lt;/span&gt;&lt;/a&gt;&lt;/p&gt;</story><publish>2014-06-02 13:46:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/481/_________________________________________________________________________________________________________________</item_location></blog><blog><ArticleID>480</ArticleID><title>Handel elektroniczny w Polsce</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Handel elektroniczny w Polce ma si  coraz lepiej. Z roku na rok zwi ksza si  liczba kupuj cych w sieci a co za tym idzie liczba dokonywanych transakcji. Ju  80% polskich internaut&#xF3;w robi zakupy w Internecie.&lt;/p&gt; 
&lt;p&gt;G &#xF3;wne powody dla kt&#xF3;rych internauci robi  zakupy w sieci to oszcz dno  czasu, ni sze ceny, wi kszy wyb&#xF3;r, dok adniejsza informacja na temat produktu, mo liwo  zakup&#xF3;w o dowolnej porze. Istotna zalet  tego typu zakup&#xF3;w jest r&#xF3;wnie  dostawa wprost do domu.&lt;/p&gt; 
&lt;p&gt;Podstawowym powodem, dla kt&#xF3;rego cz  internaut&#xF3;w nie dokonuje zakup&#xF3;w przez Internet jest brak mo liwo ci bezpo redniego obejrzenia towaru.&lt;/p&gt; 
&lt;p&gt;W Polsce w sklepach internetowych dominuj  towary zwi zane z wyposa eniem wn trz, AGD i RTV, odzie , obuwiem i dodatkami, komputerami i akcesoriami komputerowymi. Internauci r&#xF3;wnie  bardzo cz sto w ten spos&#xF3;b dokonuj  zakup&#xF3;w telefon&#xF3;w oraz kosmetyk&#xF3;w i farmaceutyk&#xF3;w.&lt;/p&gt; 
&lt;p&gt;W por&#xF3;wnaniu do kraj&#xF3;w Europy Zachodniej polski rynek e-handlu jest jeszcze ma y, jednak e bardzo szybko si  rozwija.&lt;/p&gt; 
&lt;p&gt;Rosn ca liczba sklep&#xF3;w internetowych spowodowana jest g &#xF3;wnie wzrostem zaufania klient&#xF3;w do zakup&#xF3;w on-line. Dodatkowym bod cem jest zwi kszaj ca si  liczba posiadaczy kart kredytowych (umo liwiaj cych p atno ci drog  elektroniczn ) oraz nowe formy p atno ci (tj. przelewy elektroniczne czy op ata przez telefon kom&#xF3;rkowy).&lt;/p&gt;</story><publish>2014-06-02 13:41:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/480/handel_elektroniczny_w_polsce</item_location></blog><blog><ArticleID>479</ArticleID><title>6 Opportunities in Ecommerce from Retail Experts - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://cdn.cpcstrategy.com/blog/wp-content/uploads/2014/05/biggest-opportunities-ecommerce-right-now-retail-experts-infographic-590.png" alt="" width="590" height="6924" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.cpcstrategy.com/blog/2014/05/6-opportunities-in-ecommerce-from-retail-experts-infographic/"&gt;Cpcstrategy.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-30 23:54:34</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/479/6_opportunities_in_ecommerce_from_retail_experts_-_infographic</item_location></blog><blog><ArticleID>478</ArticleID><title>Five tips for using behavioural analytics to combat fraud</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Fraud is becoming increasingly widespread since the dawn of ecommerce and as it becomes more and more sophisticated, we need greater visibility to fight malicious activity on our websites. Fraudsters&rsquo; warfare is based on deception, but the same data-led ideas that help us improve customer experience can be turned to unravelling fraud and disputes. &lt;/p&gt; 
&lt;h3&gt;"1. Use behavioural analytics to detect suspicious customer activity&lt;/h3&gt; 
&lt;p&gt;Behavioural analytics have become a vital part of meeting growing expectations of &lt;a href="https://econsultancy.com/reports/integrated-customer-experience-report"&gt;customer experience&lt;/a&gt;. Businesses are now able to collect and analyse vast amounts of information on why customers may have abandoned a transaction, what types of content make customers buy or convert, and how visitors behave on different devices. Analysing this data can help them understand customer behaviour and improve the quality of experiences across devices and channels."&lt;/p&gt; 
&lt;h3&gt;"2. Take advantage of advanced forensic software tools that will help you replay website user sessions through the eyes the potential fraudster&lt;/h3&gt; 
&lt;p&gt;Forensic investigations can explore the whole stream of data traffic, look for unusual behaviour or patterns in account numbers, IP addresses and email addresses, credit cards numbers and the items purchased. Ideally, security researchers will be able to replay malicious site visits through the eyes of the enemy."&lt;/p&gt; 
&lt;h3&gt;"3. Act quickly to understand the full impact of the breach&lt;/h3&gt; 
&lt;p&gt;Once a breach is discovered, businesses must act quickly to understand and be able to report on the potential full impact. Which accounts were breached? What personally identifiable information was displayed &ndash; and to whom?&lt;/p&gt; 
&lt;p&gt;Often, fraudsters do things that are not transactional in nature &ndash; i.e. there are no data changes on the backend. So, what is the harm? If personal data was obtained, this can be very dangerous because it may be used in subsequent attacks."&lt;/p&gt; 
&lt;h3&gt;"4. Notify the affected parties while causing minimal disruption to the brand&rsquo;s reputation&lt;/h3&gt; 
&lt;p&gt;When an attack succeeds, businesses must also notify all affected parties. However, remedial action can be even more damaging. If the company doesn&rsquo;t know what information was disclosed, then it has to notify its entire user base, which can be very public, embarrassing, and expensive."&lt;/p&gt; 
&lt;h3&gt;"5. Continue using tools to identify potential data breaches in near real time&lt;/h3&gt; 
&lt;p&gt;Identifying and understanding fraudulent activity before it gets out of hand is never easy, but businesses now have the tools they need to help them monitor all customer activity and replay customer sessions instantly as and when needed. By keeping a constant record of what is happening on your site, the scope of data breach remediation can be contained to the truly affected parties to avoid unnecessary publicity that will be a detriment to the brand."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="https://econsultancy.com/blog/64919-five-tips-for-using-behavioural-analytics-to-combat-fraud#i.1r9cuhdvqmest1"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-29 20:06:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/478/five_tips_for_using_behavioural_analytics_to_combat_fraud</item_location></blog><blog><ArticleID>477</ArticleID><title>Social media marketing, hoe doe je dat in het MKB?</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Social media vormen een goed klantenserviceplatform in de cloud. Op de korte termijn zorgen zij niet voor een grote of waardevolle conversie - zij zijn eerder geschikt om naamsbekendheid op de lange termijn op te bouwen. Social media marketing is het zevende onderwerp van een reeks&#xA0;artikelen.&#xA0;Deze artikelen zullen uiteindelijk terecht komen in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Maar voordat mijn stukken zo ver zijn, heb ik jouw input nodig. Denk je mee? &lt;/p&gt; 
&lt;h3&gt;Marketingmodule&lt;/h3&gt; 
&lt;p&gt;De aanleiding van het Europese systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop, om nog maar niet te spreken over informatie over e-commerce over de grens. Als Nederlandse partner in het project ben ik verantwoordelijk voor de marketingcontent van dat systeem. Marketing is een van de negen modules. De andere modules zijn ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h3&gt;Schrijf mee!&lt;/h3&gt; 
&lt;p&gt;Ik geloof echter niet in autoriteiten die alles weten. Daarom leg ik mijn ontwerpteksten voor aan jou, de lezer, met de vraag: help mij mee de beste &lsquo;e-commerce-marketing-101&prime; van dit moment te maken. Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze &ndash; binnen de Europese Unie &ndash; unieke manier, een geweldige serie schrijven.&lt;/p&gt; 
&lt;h3&gt;Jouw bijdrage in het adviessysteem&lt;/h3&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen nemen we op in de uiteindelijke tekst voor het adviessysteem dat vanaf eind 2014&#xA0;online toegankelijk zal zijn. Zodra het systeem in de testfase gaat, zal ik het echter voor bezoekers van Frankwatching al toegankelijk maken om een kijkje te nemen.&lt;/p&gt; 
&lt;h3&gt;Eervolle vermelding&lt;/h3&gt; 
&lt;p&gt;In ruil voor jouw bijdrage krijg je een eervolle vermelding in het systeem, bestaande uit je naam en een URL naar keuze &ndash; of het nu een zakelijke of vanity URL is. Ook mag je een button voeren op je site als teken dat je bijgedragen hebt aan het systeem. Ik kijk uit naar je reactie.&lt;/p&gt; 
&lt;h2&gt;Sociale media marketing: echte interactie met jouw klanten&lt;/h2&gt; 
&lt;p&gt;Social media marketing is het best te beschouwen als een nuttige aanvulling op e-mailmarketing.&#xA0;&lt;a href="http://www.frankwatching.com/archive/2014/04/14/maak-social-media-meetbaar-met-4-concrete-kpis/" target="_blank"&gt;Bart van der Kooi&lt;/a&gt;: &ldquo;Social media staan niet bekend om hun directe conversie. Met uitzondering van bepaalde advertenties, waarin je een (nieuw) product met korting aanprijst, moet je een lange adem hebben als je marketing op social media toespitst. Social is wel heel geschikt om de naamsbekendheid van je bedrijf, merk of product te vergroten.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/01/some-loep-640.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-277759" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/01/some-loep-640-595x432.jpg" alt="Social Media" width="595" height="432" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h3&gt;Eigen regels voor social media&lt;/h3&gt; 
&lt;p&gt;Met betrekking tot communicatie via sociale media gelden eigen regels. De interactieve omgevingen zijn geen instrumenten om uitsluitend informatie te zenden. Bovendien eisen ze een flinke tijdsinvestering; klanten komen niet spontaan aanstormen zodra je bijvoorbeeld een Facebook-pagina opstart voor je online winkel.&lt;/p&gt; 
&lt;h3&gt;Investeren, zeker in het begin&lt;/h3&gt; 
&lt;p&gt;De truc is klanten te verleiden naar jou toe te komen en met jou een twee-wegs communicatie aan te gaan. Dat betekent dat je in het begin flink veel content moet aanleveren. Na verloop van tijd loopt &lt;a href="http://www.frankwatching.com/archive/2014/04/11/social-media-bij-het-mkb-liken-bloggen-populair-infographic/" target="_blank"&gt;het aantal uren dat je aan social media moet besteden&lt;/a&gt; terug: ruim 60% van online aanwezige MKB-ers besteedt minder dan 6 uur per week aan social media en ruim 23% tussen de zes en tien uur per week.&lt;/p&gt; 
&lt;h2&gt;Onderscheid tussen intentie en impact&lt;/h2&gt; 
&lt;p&gt;Net als bij e-mailmarketing willen je social mediavolgers dankzij jouw content geld besparen, iets leren, een probleem oplossen of zich tenminste vermaken. Je dient daarbij authentiek te zijn en positief. Het is zaak niemand uit te sluiten. Daarom is humor ook gevaarlijk &ndash; jouw gevoel voor humor kan voor een klant beledigend zijn. De onderliggende reden hiervoor is simpel: daar waar jij jezelf beoordeelt op je intentie, beoordelen jouw klanten jou op de impact die jij op hen hebt. Die impact kan volledig anders zijn dan jij ooit bedoeld hebt.&lt;/p&gt; 
&lt;h3&gt;Omgaan met blunders&lt;/h3&gt; 
&lt;p&gt;Mocht je ongewild uit de bocht schieten, kun je veel vertrouwen in een klap kwijt raken &ndash; vertrouwen dat je met veel mooie content moeizaam hebt opgebouwd. Hoe je vervolgens hier mee omgaat, is van groot belang. Een belangrijke regel in social media is dat je een eenmaal geplaatst bericht niet verwijdert of het moet echt voorbijgaan aan alle wettige of ethische kaders. Beter is om met een blunder &lt;a class="ExternalLink" href="http://www.huffingtonpost.com/2014/04/15/us-airways-tweet_n_5155864.html" target="_blank"&gt;deemoedig&lt;/a&gt;&#xA0;maar speels om te gaan &ndash; iets wat simpeler klinkt dan het is.&lt;/p&gt; 
&lt;h3&gt;Gebruik&#xA0;als platform&lt;/h3&gt; 
&lt;p&gt;Een extreem voorbeeld van het omgaan met Twitter-schade, komt van &lt;a class="ExternalLink" href="http://www.buzzfeed.com/ryanhatesthis/after-twitter-started-attacking-her-over-a-silly-joke-this-g" target="_blank"&gt;Safiyyah Nawaz&lt;/a&gt; die doodsverwensingen over zich heen kreeg, nadat zij op nieuwjaarsdag de wereld geluk wenste met haar tweeduizendveertiende levensjaar.&lt;/p&gt; 
&lt;p&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/nl1.png" alt="" width="508" height="195" /&gt;&lt;/p&gt; 
&lt;p&gt;De reacties waren extreem agressief en massaal, zoals deze.&lt;/p&gt; 
&lt;p&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/nl2.png" alt="" width="508" height="193" /&gt;&lt;/p&gt; 
&lt;p&gt;Tegelijkertijd bouwde Nawazz wel een enorm massa volgers op. &ldquo;Realizing that people were mass-following her to yell at her for the tweet, she decided to use her Twitter feed as a platform and use the attention for something good.&rdquo; (&lt;a class="ExternalLink" href="http://www.buzzfeed.com/ryanhatesthis/after-twitter-started-attacking-her-over-a-silly-joke-this-g" target="_blank"&gt;bron&lt;/a&gt;) Na enige tijd begon zij boodschappen de wereld in te zenden over zaken die zij belangrijk vond aan haar inmiddels enorme reeks volgers (nu al meer dan 3500).&lt;/p&gt; 
&lt;p&gt;&lt;img src="https://dl.dropboxusercontent.com/u/3617370/nl3.png" alt="" width="511" height="218" /&gt;&lt;/p&gt; 
&lt;h2&gt;Monitor de buzz over jezelf in social media&lt;/h2&gt; 
&lt;p&gt;Zorg ervoor dat je in ieder geval volgt wat er in sociale media over jouw winkel of jouw merk gezegd wordt. Monitor Twitter en Facebook in ieder geval. Gebruik analyticstools om klanttevredenheid te meten.&lt;/p&gt; 
&lt;h3&gt;Webcare&lt;/h3&gt; 
&lt;p&gt;Echter, het is niet genoeg om te weten wat er speelt &ndash; je dient actief te reageren. Zie sociale media als een klantenservice in de cloud. In het bijzonder op Twitter zullen mensen positieve en negatieve meningen over jouw producten of diensten publiceren. Het is zaak &lt;a href="http://www.frankwatching.com/archive/2014/05/02/nederlandse-webwinkelier-negeert-tevreden-klanten-infographic/" target="_blank"&gt;direct op deze meningen te reageren&lt;/a&gt; &ndash; vanuit een eigen Twitter account &ndash; om zo vriendelijkheid te belonen (ruim de helft van de Nederlandse webwinkel eigenaren doet dit niet en missen zo een enorme kans) en beginnende branden meteen te blussen (twee derde van de Nederlandse webwinkel eigenaren reageren binnen twee uur op een klacht).&lt;/p&gt; 
&lt;h3&gt;Ga van openbaar naar besloten&lt;/h3&gt; 
&lt;p&gt;Neem klachten op sociale media bijzonder serieus en moffel ze niet weg. Reageer eerst in het openbaar en leidt daarna de discussie vanuit de openbaarheid naar een besloten omgeving (in de vorm van directe berichten). Het publiekelijk aandacht geven aan de klacht helpt om de scherpste kantjes van de klacht af te halen, terwijl een prive-discussie de fall-out schade beperkt houdt. Mocht je met de klant tot een positief vergelijk komen, stimuleer de klant dan deze uitkomst met de wereld te delen &ndash; of doe dit zelf zonder op te scheppen of de privacy van de klant te schaden. Wees ook in andere situaties niet bang om van klanten &lt;a href="http://www.frankwatching.com/archive/2014/05/16/het-positieve-effect-van-negatieve-klantfeedback/" target="_blank"&gt;een compliment of aanbeling te vragen&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;Om Twitter te monitoren kun je natuurlijk Twitter of &lt;a href="https://tweetdeck.twitter.com/" target="_blank"&gt;Tweetdeck&lt;/a&gt; van Twitter gebruiken en apps als &lt;a href="https://hootsuite.com/" target="_blank"&gt;Hootsuite&lt;/a&gt;&#xA0;en &lt;a class="ExternalLink" href="http://www.attensity.com/home/" target="_blank"&gt;Attensity&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/05/Trend-monitoring-%C2%A9-high_resolution-Fotolia.com_.png" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-295518" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/05/Trend-monitoring-%C2%A9-high_resolution-Fotolia.com_-595x432.png" alt="Trend monitoring &#xA9; high_resolution - Fotolia.com" width="595" height="432" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h2&gt;Eigen content publiceren&lt;/h2&gt; 
&lt;p&gt;De meest voor de hand liggende kanalen om vervolgens eigen content op te publiceren zijn Twitter &ndash; je hebt die account toch al om klantenmeningen te monitoren &ndash; en Facebook. Zorg ervoor dat jouw berichten toegespitst zijn op het specifieke kanaal. Op Twitter kun je korte berichtjes kwijt met foto&rsquo;s, terwijl je op Facebook veel meer ruimte hebt om uit te weiden. Je zou Twitter ook kunnen gebruiken om korte teaser berichtjes te schrijven die linken naar je Facebook-pagina waarop je voortborduurt op de Twitter-voorzetjes.&lt;/p&gt; 
&lt;h3&gt;Twitteraccount volgen&lt;/h3&gt; 
&lt;p&gt;De &lt;a href="http://www.frankwatching.com/archive/2014/05/01/twitter-marketing-wat-kan-het-betekenen-voor-jouw-bedrijf/" target="_blank"&gt;belangrijkste redenen&lt;/a&gt; van klanten om een merk op Twitter te volgen, zijn:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;Op de hoogte blijven (48%),&lt;/li&gt; 
&lt;li&gt;Ik vind het merk leuk (40%),&lt;/li&gt; 
&lt;li&gt;Speciale aanbiedingen ontvangen (39%) en&lt;/li&gt; 
&lt;li&gt;Informatie krijgen over nieuwe producten of diensten (33%).&lt;/li&gt; 
&lt;/ul&gt; 
&lt;h3&gt;Facebook-pagina&rsquo;s&lt;/h3&gt; 
&lt;p&gt;Een Facebook-pagina maken, begint &lt;a href="https://www.facebook.com/pages/create/" target="_blank"&gt;hier&lt;/a&gt;. Deze pagina is jouw belangrijkste sociale mediaplatform om kortingen aan te bieden of nieuwtjes in de stijl van jouw email marketing. Ook is het de belangrijkste plek om te interacteren met jouw klanten over onderwerpen die voorbij gaan aan klantenservice issues. Kijk &lt;a href="http://www.frankwatching.com/archive/2013/10/19/20-tips-voor-je-bedrijfspagina-op-facebook-infographic/" target="_blank"&gt;hier&lt;/a&gt; voor tips om een Facebook pagina op te zetten.&lt;/p&gt; 
&lt;h3&gt;Geloofwaardigheid&lt;/h3&gt; 
&lt;p&gt;Omdat social media een podium bieden aan klanten om hun ongecensureerde mening over jouw webshop, producten en diensten te geven, is het ten eerste zaak om zelf op social media te reageren. Daarnaast is het verstandig om in de content die je publiceert,&#xA0;&lt;a href="http://www.frankwatching.com/archive/2014/05/16/het-positieve-effect-van-negatieve-klantfeedback/" target="_blank"&gt;niet te ver&lt;/a&gt; af te gaan staan van de gangbare onafhankelijke opinies van klanten &ndash; dit om geloofwaardig te blijven.&lt;/p&gt; 
&lt;p&gt;Lees &lt;a href="http://www.frankwatching.com/archive/2014/04/18/content-voor-social-media-tips-tricks-infographic/" target="_blank"&gt;hier&lt;/a&gt; hoe je voor diverse social media platforms de ideale berichten schrijft.&lt;/p&gt; 
&lt;h2&gt;Facebook Likes verzamelen&lt;/h2&gt; 
&lt;p&gt;Het verzamelen van een minimale hoeveelheid Likes voor je Facebook-pagina is van belang om bezoekers van de pagina het idee te geven dat jouw pagina relevant is. Ook zijn Likes voor bezoekers een manier om te kijken wie jouw webshop een warm hart toedraagt &ndash; en of deze mensen in de peergroup van de bezoeker vallen. Voor jou zijn de Likes een extra analysemiddel om jouw doelgroep beter in kaart te kunnen brengen.&lt;/p&gt; 
&lt;h3&gt;IPM-formule&lt;/h3&gt; 
&lt;p&gt;Waar in het verleden de Like-knop Facebook&rsquo;s belangrijkste instrument was om met een klant te interacteren, is er nu een nieuwe Facebook werkelijkheid. &lt;a href="http://www.frankwatching.com/archive/2014/05/06/het-einde-van-edgerank-5-tips-voor-optimaal-organisch-bereik-op-facebook/" target="_blank"&gt;Sybren Smith&lt;/a&gt;: &ldquo;Bij het cre&#xEB;ren van interactie staren veel paginabeheerders zich blind op alleen vind-ik-leuks, reacties en shares op berichtniveau. Dit zie je ook terug in hoe paginabeheerders de resultaten van de inspanningen meten met de bekende&#xA0;&lt;a href="http://www.frankwatching.com/archive/2013/07/01/maak-social-media-meetbaar-de-8-beste-kpis/" target="_blank"&gt;IPM+ formule&lt;/a&gt;.&rdquo;&lt;/p&gt; 
&lt;h3&gt;Feedback meten&lt;/h3&gt; 
&lt;p&gt;Sybren vervolgt: &ldquo;Echter tellen tegenwoordig meer vormen van interactie/betrokkenheid mee. [Facebook Engineering Manager for News Feed Ranking] Lars Backstrom zegt dat Facebook kijkt hoeveel mensen een interactie met een bericht aangaan, voordat het social mediaplatform het bericht aan meer mensen toont. Hiermee doelt hij ook op het meten van link clicks, foto views, video plays en overige clicks (alle vormen van clicks anders dan voorgaande vormen). Naast deze positieve vormen van betrokkenheid wordt ook negatieve feedback meegenomen.&rdquo;&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2013/12/facebook-insights-640.png" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-276588" src="http://cdn.media.frankwatching.com/wp-content/uploads/2013/12/facebook-insights-640-595x432.png" alt="facebook insights 640" width="595" height="432" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h3&gt;Interactiepatronen&lt;/h3&gt; 
&lt;p&gt;Met andere woorden, succes van een Facebook-pagina hangt niet alleen af van het aantal Likes. De interactie die er is, speelt ook een grote rol. Deze interactiepatronen zorgen voor meer of minder kans om in de news feed van Facebook-leden terecht te komen &ndash; het organische Facebook communicatie kanaal. Voor meer over de manier waarop Facebook berichten per gebruiker filtert en hoe je hier het best mee om kunt gaan, lees &lt;a href="http://www.frankwatching.com/archive/2014/04/22/facebook-newsfeed-hindernisbaan-of-kansenvijver/" target="_blank"&gt;dit artikel&lt;/a&gt;.&lt;/p&gt; 
&lt;h3&gt;Social media reclame&lt;/h3&gt; 
&lt;p&gt;Reclame op social media helpt jouw zichtbaarheid te vergroten, zowel door de reclame zelf als door het positieve effect dat de reclame heeft op de wijze waarop met name Facebook jouw interactie impact beoordeelt en je dus minder of meer kans geeft om in de news feed terecht te komen.&#xA0;Indien je reclame wilt maken op social media is het goed te weten dat &lt;a href="http://www.frankwatching.com/archive/2014/05/09/mannen-vs-vrouwen-op-social-media-zoek-de-verschillen-infographic/" target="_blank"&gt;vrouwen minder geneigd zijn om betaalde reclame te lezen dan mannen&lt;/a&gt;.&#xA0;Meer informatie over Facebook reclames vind je &lt;a href="http://www.frankwatching.com/archive/2014/04/15/facebookmarketing-zo-krijg-je-het-onder-de-knie/" target="_blank"&gt;hier&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Mijn bedrijf is de Nederlandse partner bij dit project en verantwoordelijk voor de marketingcontent van het systeem.&#xA0;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto&rsquo;s intro met dank aan Fotolia&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-29 07:27:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/477/social_media_marketing__hoe_doe_je_dat_in_het_mkb_</item_location></blog><blog><ArticleID>476</ArticleID><title>A/B-splittesten: wat doe jij voor het beste resultaat?</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Splittesten, het naast elkaar uitproberen van twee (of meer) alternatieven, is&#xA0;d&#xE9; manier om als MKB'er te testen wat voor jou de beste oplossing is. Splittesten is het zesde onderwerp van een&#xA0;&lt;a title="Beginnen met Google AdWords" href="http://www.frankwatching.com/archive/2014/04/01/beginnen-met-google-adwords/"&gt;reeks&lt;/a&gt;&#xA0;artikelen.&#xA0;Die artikelen zullen uiteindelijk terecht komen in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Maar voordat mijn stukken zo ver zijn, heb ik jouw input nodig. Denk je mee?&lt;/p&gt; 
&lt;h3&gt;Marketingmodule&lt;/h3&gt; 
&lt;p&gt;De aanleiding van dit Europese systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop, om nog maar niet te spreken over informatie over e-commerce over de grens. Als Nederlandse partner in het project ben ik verantwoordelijk voor de marketingcontent van dat systeem. Marketing is een van de negen modules. De andere modules zijn ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h3&gt;Schrijf mee!&lt;/h3&gt; 
&lt;p&gt;Ik geloof echter niet in autoriteiten die alles weten. Daarom leg ik mijn ontwerpteksten voor aan jou, de lezer, met de vraag: help mij mee de beste &lsquo;e-commerce-marketing-101&prime; van dit moment te maken. Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze &ndash; binnen de Europese Unie &ndash; unieke manier, een geweldige serie schrijven.&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignright" style="display: block; margin-left: auto; margin-right: auto;" src="http://static-c.frankwatching.com/wp-content/uploads/2014/04/Unknown-2.jpeg?6aecdc" alt="" width="300" height="168" /&gt;&lt;/p&gt; 
&lt;h3&gt;Jouw bijdrage in het adviessysteem&lt;/h3&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen nemen we op in de uiteindelijke tekst voor het adviessysteem dat vanaf eind 2014&#xA0;online toegankelijk zal zijn. Zodra het systeem in de testfase gaat, zal ik het echter voor bezoekers van Frankwatching al toegankelijk maken om een kijkje te nemen.&lt;/p&gt; 
&lt;h3&gt;Eervolle vermelding&lt;/h3&gt; 
&lt;p&gt;In ruil voor jouw bijdrage krijg je een eervolle vermelding in het systeem, bestaande uit je naam en een URL naar keuze &ndash; of het nu een zakelijke of vanity URL is. Ook mag je een button voeren op je site als teken dat je bijgedragen hebt aan het systeem. Ik kijk uit naar je reactie.&lt;/p&gt; 
&lt;h2&gt;A/B-splittesten: op zoek naar het beste alternatief&lt;/h2&gt; 
&lt;p&gt;Als webshop-eigenaar kun je erachter komen dat iets in jouw winkel niet lekker gaat. Teveel mensen&#xA0;verlaten jouw conversiefunnel, te weinig lezers reageren op jouw e-mailberichten, of veel minder mensen schrijven zich in op jouw nieuwsbrief dan je had verwacht.&#xA0;Op zulke momenten wil je iets veranderen.&lt;/p&gt; 
&lt;p&gt;Daarvoor heb je nieuwe idee&#xEB;n nodig, in de vorm van testbare hypothesen. En vervolgens wil je kunnen testen of deze nieuwe idee&#xEB;n ook daadwerkelijk een verbetering zijn en geen verslechtering. Om hierachter te komen is er splittesten, ook wel A/B-testen genoemd.&lt;/p&gt; 
&lt;p&gt;&lt;iframe src="http://www.youtube.com/embed/8ytw8YC9n_E" frameborder="0" width="425" height="350"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;h3&gt;Conversieratio verbeteren&lt;/h3&gt; 
&lt;p&gt;Splittesten is het naast elkaar uitproberen van twee (of meer) alternatieven. Voor de helft van jouw bezoekers blijf je jouw bestaande webshop tonen, inclusief het onderdeel dat onder de maat presteert, maar voor de andere helft van je bezoekers toon je een alternatief waarvan je hoopt dat deze beter zal presteren, dat wil zeggen: je conversieratio zal vergroten.&lt;/p&gt; 
&lt;p&gt;Het alternatief dient niet heel veel af te wijken van het origineel zodat je, door te testen, erachter kunt komen welk onderdeel er precies verbeterd moet worden: is het een andere kleur, een grotere knop, een andere tekst of een ander lettertype?&lt;/p&gt; 
&lt;h3&gt;Op zoek naar de boosdoener&lt;/h3&gt; 
&lt;p&gt;Indien je alle onderdelen tegelijk zou testen, verbeter je misschien wel je conversieratio maar weet je niet wat de precieze boosdoener was &ndash; zodat je misschien sommige elementen wel verbeterd hebt, maar andere, effectieve elementen ten onrechte verwijderd hebt en hebt vervangen door iets minder effectief werkende elementen.&lt;/p&gt; 
&lt;p&gt;Splittesten kun je toepassen op onderdelen van jouw webshop en op onderdelen van jouw communicatie-uitingen, zoals e-mailmarketing. Als webshopeigenaar hoef je met betrekking tot splittesten eigenlijk maar &#xE9;&#xE9;n actie te ondernemen: permanent blijven testen van alle onderdelen, om zo de conversieratio van jouw webshop te maximaliseren.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/05/AB-split-test-%C2%A9-Michael-Brown-Fotolia.com_.png" target="_blank"&gt;&lt;img src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/05/AB-split-test-%C2%A9-Michael-Brown-Fotolia.com_.png" alt="A:B split test &#xA9; Michael Brown - Fotolia.com" width="595" height="253" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h2&gt;Advies: permanent testen&lt;/h2&gt; 
&lt;p&gt;Het opzetten van een splittest is betrekkelijk eenvoudig: je toont de bestaande variant aan de ene helft van jouw bezoekers en een nieuwe variant aan de andere helft. Welke bezoeker welke variant te zien krijgt, is willekeurig. Het is belangrijk dat de twee varianten in tijd parallel aan elkaar getoond worden en niet na elkaar &ndash; om het meten zo zuiver mogelijk te houden.&lt;/p&gt; 
&lt;h3&gt;Balans opmaken&lt;/h3&gt; 
&lt;p&gt;Na verloop van tijd kan je de balans opmaken: welk van de twee varianten heeft de beste conversieratio? De periode waarin je dient te testen om tot een bruikbaar antwoord te komen, kun je uitrekenen met tooltjes als de &lt;a class="ExternalLink" href="http://visualwebsiteoptimizer.com/ab-split-test-duration/" target="_blank"&gt;A/B Split and Multivariate Test Duration Calculator van Visual Website Optimizer&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;Daarin vul je jouw huidige conversie ratio in en jouw verwachting hoeveel de conversie ratio zal stijgen. Ook geef je het&#xA0; aantal variaties op, het aantal dagelijkse bezoekers van jouw shop en het percentage bezoekers dat je wil betrekken in de test.&lt;/p&gt; 
&lt;blockquote&gt; 
&lt;p&gt;Stel dat je een 2% conversie-rate hebt, die je met 50% verwacht&#xA0;te verhogen, en je hebt slechts twee variaties. Stel daarbij dat tweehonderd bezoekers per dag jouw webshop bezoeken van wie je 100% in de test wil betrekken. Volgens de tool dient je splittest in dat geval zestien dagen te duren.&lt;/p&gt; 
&lt;/blockquote&gt; 
&lt;p&gt;&lt;a href="http://www.frankwatching.com/archive/2014/02/10/e-mailmarketing-bereken-je-hit-ratio-weet-wat-werkt/" target="_blank"&gt;Wees niet bang om gangbare wijsheden en best practices ter discussie te stellen en in de praktijk te testen&lt;/a&gt;. Uiteindelijk gaat het om een zo hoog mogelijke omzet en splittesten kan je daar goed bij helpen.&lt;/p&gt; 
&lt;h3&gt;Vaste klanten buiten de test&lt;/h3&gt; 
&lt;p&gt;Volgens sommige marketeers moet je voorzichtig zijn bij het testen van basisonderdelen van jouw webshop. Zij raden aan om vaste klanten buiten de test te houden, zodat je ze hen niet in de war te brengt.&lt;/p&gt; 
&lt;h2&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2013/11/facebook-marketing-targeting-2.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-269276" src="http://cdn.media.frankwatching.com/wp-content/uploads/2013/11/facebook-marketing-targeting-2-595x432.jpg" alt="facebook marketing targeting 2" width="595" height="432" /&gt;&lt;/a&gt;&lt;/h2&gt; 
&lt;h2&gt;Verzamel eerst input&lt;/h2&gt; 
&lt;p&gt;Het testproces is eigenlijk nooit afgelopen &ndash; altijd kan er iets&#xA0;beter. Het is echter niet zinnig zomaar alles te testen. &lt;a href="http://www.frankwatching.com/archive/2013/09/25/hoe-maak-je-een-hypothese-voor-een-ab-test/" target="_blank"&gt;Stel liever eerst een hypothese op van wat je wilt bereiken met splittesten&lt;/a&gt;. De input van jouw gebruikers is daarin heel belangrijk. Gerard Rathenau raadt drie usability tools aan om deze input te verkrijgen: &lt;a href="https://qualaroo.com/" target="_blank"&gt;Qualaroo&lt;/a&gt;, een flexibele online vragenlijsten app, &lt;a class="ExternalLink" href="http://www.ganalytics.nl/tutorial-verifyapp/" target="_blank"&gt;VerifyApp&lt;/a&gt;, een tool om de reacties van bezoekers te meten die jouw homepage vijf seconden gezien hebben, en een remote usability test.&lt;/p&gt; 
&lt;p&gt;Om zelf te gaan splittesten kun je een van &lt;a href="http://www.frankwatching.com/archive/2013/08/09/ab-testen-drie-betaalbare-tools-vergeleken/" target="_blank"&gt;de volgende tools&lt;/a&gt; gebruiken, oplopend in prijs en hoeveelheid functionaliteiten van laag naar hoog: &lt;a href="https://support.google.com/analytics/answer/1745147?hl=en&amp;topic=1745207" target="_blank"&gt;Content Experiments&lt;/a&gt;, de &lt;a class="ExternalLink" href="http://online-behavior.com/testing/content-experiments" target="_blank"&gt;gratis testing- tool&lt;/a&gt; van Google Analytics, &lt;a class="ExternalLink" href="http://www.convert.com/" target="_blank"&gt;Convert Experiments&lt;/a&gt;&#xA0;en &lt;a class="ExternalLink" href="http://visualwebsiteoptimizer.com/" target="_blank"&gt;Visual Web Optizimer&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Disclaimer&lt;/strong&gt;&lt;br /&gt; &lt;em&gt;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto&rsquo;s intro met dank aan Fotolia&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-29 07:16:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/476/a_b-splittesten__wat_doe_jij_voor_het_beste_resultaat_</item_location></blog><blog><ArticleID>475</ArticleID><title>Webshophouders opgelet! Kies je gedragsmatige doelgroep</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Volgens het boekje Click.ology van Graham Jones bestaan er, als we het over webshops hebben, twee verschillende gedragsmatige doelgroepen: kopers die uit zijn op een snelle, simpele aankoop, en kopers die eerst uitgebreid informatie verzamelen en langzaam tot een aankoopbeslissing komen.&lt;/p&gt; 
&lt;p&gt;&lt;img class="attachment-thumbnail wp-post-image" style="display: block; margin-left: auto; margin-right: auto;" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/04/Fotolia_63490710_Subscription_XXL-183x133.jpg" alt="Letters coming out of gun shaped hands" width="183" height="133" /&gt;&lt;/p&gt; 
&lt;p&gt;Het defini&#xEB;ren van jouw gedragsmatige doelgroep is het vijfde onderwerp&#xA0;binnen een reeks nieuwe artikelen van mijn hand&#xA0;die&#xA0;op Frankwatching verschijnen.&#xA0;Die artikelen komen uiteindelijk terecht in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Zie het als &lsquo;e-commerce 101&prime;. Aan het Europese project&#xA0;&lt;a class="ExternalLink" href="http://pecos4smes.eu/" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt;, dat mede wordt gefinancierd door de Europese Commissie, werken partners mee uit de UK, Griekenland, Polen, Belgie, Itali&#xEB; en Nederland. De aanleiding van het systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop en informatie over e-commerce over de grens.&lt;/p&gt; 
&lt;p&gt;Marketing is &#xE9;&#xE9;n van de negen modules waarover informatie gegeven wordt in het systeem, naast ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h2&gt;Help mee de beste e-commerce-marketing te maken&lt;/h2&gt; 
&lt;p&gt;Maar ik geloof niet in autoriteiten die alles zeggen te weten. Daarom leg ik mijn ontwerpteksten graag aan jou voor, met de vraag: wil je me helpen de beste &lsquo;e-commerce marketing 101&prime; van dit moment te maken? Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze binnen de Europese Unie unieke manier, een geweldige serie maken.&lt;/p&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen worden opgenomen in de uiteindelijke tekst voor het adviessysteem. Een system dat online toegankelijk is vanaf eind 2014. Zodra het systeem in de testfase gaat, zal ik het speciaal voor bezoekers van Frankwatching al toegankelijk maken, zodat je een kijkje kunt nemen.&lt;/p&gt; 
&lt;h3&gt;Een button en vermelding als dank voor je bijdrage&lt;/h3&gt; 
&lt;p&gt;In ruil voor je bijdrage zal ik zorgen voor een eervolle vermelding in het systeem, bestaande uit je naam en een url naar keuze &ndash; of het nu een bedrijfs-url of een&#xA0;&lt;em&gt;vanity&lt;/em&gt;-url is. Ook mag je een button gebruiken op je site, als teken dat je hebt bijgedragen aan het systeem. Ik kijk uit naar je reactie!&lt;/p&gt; 
&lt;h2&gt;Gedragsmatige doelgroep&lt;/h2&gt; 
&lt;p&gt;De gedragsmatige doelgroep is niet hetzelfde als de concrete doelgroep voor wie je jouw webshop hebt opgericht. Die concrete doelgroep wordt vaak demografisch gedefinieerd of als mentaliteit of als subcultuur &ndash; daarover in een volgend artikel meer. De gedragsmatige doelgroep gaat om de manier waarop je klanten besluiten nemen.&lt;/p&gt; 
&lt;p&gt;Omdat de twee door Jones genoemde gedragsmatige doelgroepen, de snelle kopers en de informatiezoekers, volstrekt verschillend zijn en elkaar zelfs uitsluiten, is jespeelruimte als webshopeigenaar beperkt. Je kunt maar twee zinnige acties ondernemen: een keuze maken voor een van de twee gedragsmatige doelgroepen &ndash; waardoor je de andere doelgroep automatisch verliest &ndash; en vervolgens jouw webshop optimaliseren voor de door jou gekozen doelgroep.&lt;/p&gt; 
&lt;h2&gt;Actie 1: &#xE9;&#xE9;n van de twee gedragsmatige doelgroepen kiezen&lt;/h2&gt; 
&lt;p&gt;De eerste gedragsmatige doelgroep, de snelle kopers, wordt gedreven door de heel menselijke wens om zoveel mogelijk hersenenergie te besparen. Volgens &lt;a class="ExternalLink" href="http://charlesduhigg.com/the-power-of-habit/" target="_blank"&gt;Charles Duhigg&lt;/a&gt;&#xA0;is dit &#xE9;&#xE9;n van de belangrijkste redenen waarom routines ontstaan en blijven bestaan. Routines functioneren als een soort automatische piloot die ons door niet al te enerverende activiteiten loodst, zoals de afwas doen of met de auto naar ons werk rijden. Hersenonderzoek laat zien dat routines voordat ze beginnen een verhoogde hersenactiviteit te zien geven &ndash; en aan het einde nogmaals, als het tijd is voor een beloning. In de periode tussen deze pieken staan de hersenen in de standbye-stand.&lt;/p&gt; 
&lt;h3&gt;De snelle denkmodus&lt;/h3&gt; 
&lt;p&gt;De snelle kopers handelen vanuit wat &lt;a class="ExternalLink" href="http://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/0374533555" target="_blank"&gt;Daniel Kahnemann&lt;/a&gt;&#xA0;de &lsquo;snelle denkmodus&rsquo; noemt &ndash; een modus die de omgeving accepteert zoals die eruit ziet en die de massa volgt. Dit is de basismodus die mensen gebruiken om tot hun alledaagse beslissingen te komen: ze vertrouwen op hun routine en op het oordeel van anderen.&lt;/p&gt; 
&lt;p&gt;Leden van deze doelgroep bekijken je webshop maar enkele seconden. In die tijd scannen zij, zonder zich ervan bewust te zijn, of zij zich thuis voelen in jouw online omgeving. De content en het design van je webshop moet hen geruststellen: je webshop is betrouwbaar is en bedoeld voor mensen zoals zij. Je webshop moet gemak uitstralen, zodat bezoekers zich niet bewust worden van obstakels en gedwongen worden na te denken. Op het moment dat snelle kopers weerstand ondervinden in jouw shop, vallen ze uit hun routine en merken ze dat iets in jouw winkel niet deugt &ndash; en verlaten ze je shop ge&#xEF;rriteerd.&lt;/p&gt; 
&lt;p&gt;Als webshopeigenaar die snelle kopers bedient, wil je niemand in de weg lopen in je conversiefunnel. Je wilt dat je klanten zonder problemen naar het afrekenen van hun aankopen stromen. Pas op het moment dat zij afgerekend hebben, moeten ze snelle denkmodus verlaten en hun aankopen als beloning zien.&lt;/p&gt; 
&lt;h3&gt;Informatiezoekers&lt;/h3&gt; 
&lt;p&gt;De tweede gedragsmatige doelgroep wordt gevormd door de informatiezoekers. Zij hebben Kahnemann&rsquo;s alternatieve denkmodus: de langzame denkmodus. In deze modus kiezen klanten er juist voor om alles goed te bestuderen en heel bewust met informatie om te gaan. Hoewel routine in deze modus nog wel een rol speelt, willen webshopbezoekers die langzaam denken vooral veel informatie verzamelen. Zij willen met hun beslissing niet over een nacht ijs gaan, maar juist op de hoogte zijn van alle relevante hoofd- en bijzaken.&lt;/p&gt; 
&lt;h3&gt;Je moet kiezen&lt;/h3&gt; 
&lt;p&gt;Je kunt als webshopeigenaar niet beide groepen tegelijk bedienen. Als je de conversiefunnel optimaal stroomlijnt voor de snelle beslissers, dan haken informatiezoekers teleurgesteld af. Ze willen namelijk iets over jouw product of dienst te weten komen. Als je jouw winkel aan de andere kant volstouwt met lappen tekst en informatie-uitstapjes, verdwalen de snelle beslissers. Om nooit meer terug te komen. Er is tot nu toe nog geen manier bedacht om iedereen tevreden te stellen &ndash; behalve dan door twee verschillende shops met dezelfde producten of diensten te maken, voor elke doelgroep een. Je moet kortom kiezen.&lt;/p&gt; 
&lt;p&gt;De beste manier om je voor te bereiden op deze belangrijke keuze is door op onderzoek uit te gaan: welke keuzen hebben jouw concurrenten gemaakt en hoe succesvol zijn zij? Kijk in dit onderzoek naar het aanbod in Nederland, maar ook daarbuiten. Wat bestaat er in de grote e-commerce-landen en wat kun je daarvan leren?&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://cdn.media.frankwatching.com/wp-content/uploads/2014/04/Fotolia_51106745_Subscription_XL.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-292186" src="http://cdn.media.frankwatching.com/wp-content/uploads/2014/04/Fotolia_51106745_Subscription_XL-595x453.jpg" alt="F&#xFC;hrung" width="595" height="453" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h2&gt;Actie 2: je webshop optimaliseren voor de gekozen doelgroep&lt;/h2&gt; 
&lt;p&gt;Natuurlijk wil je in je webwinkel zoveel mogelijk gemak bieden aan je klanten, maar wat dit gemak in de praktijk inhoudt, is voor beide groepen anders. Voor de snelle beslissers betekent gemak dat je aansluit op hun op een aankoop-gerichte zoekvraag aan Google &ndash; jouw SEO moet er op gericht zijn hoog in de zoekresultaten te komen voor dit soort vragen. Vervolgens kun je je design en teksten zo simpel mogelijk maken, net als je navigatie.&lt;/p&gt; 
&lt;p&gt;Alles in jouw winkel moet erop gericht zijn dat klanten in zo min mogelijk stappen vinden wat zij zoeken en hun vondst daarna zo simpel mogelijk kunnen afrekenen. Klanten kunnen onbewust in je webshop in &#xE9;&#xE9;n oogopslag zien dat je shop betrouwbaar is. En dat jouw shop er speciaal is voor mensen zoals zij. Laat logo&rsquo;s zien van jouw partners die de betalingen en de bezorging regelen. Geef zo vroeg mogelijk alle benodigde informatie over het aankoop- en bezorgproces, zodat er tijdens de funnel geen nieuwe informatie meer bij komt. Maak inzichtelijk hoeveel stappen klanten nog voor zich hebben voordat zij klaar zijn en laat goed zichtbaar weten waar zij zich bevinden in het proces. Zorg ervoor de aankoop na afloop aanvoelt als een beloning. Maak gebruik van de piek in aandacht die je op dat moment ten deel valt &ndash; bedenk hoe je op dat moment klantloyaliteit kunt bewerkstelligen.&lt;/p&gt; 
&lt;h3&gt;Zorg voor de illusie dat je shop weinig tijd kost&lt;/h3&gt; 
&lt;p&gt;Voor de informatiezoekers kun je nooit genoeg informatie bieden in jouw webshop &ndash; informatie over het product of de dienst, informatie over de producent en informatie over de gebruiksmogelijkheden van het product of de dienst en waarmee dit te combineren valt. Hoe meer informatie je in jouw shop aanbiedt, hoe minder kans je hebt dat de klant jouw winkel verlaat om elders extra informatie te zoeken &ndash; en jouw webshop te vergeten.&lt;/p&gt; 
&lt;p&gt;Hoewel informatiezoekers veel zullen lezen op jouw webshop, misschien wel meer dan zij offline zouden doen, moeten zij niet het gevoel te krijgen dat ze veel tijd in jouw winkel besteden. Ook informatiezoekers willen de illusie behouden dat online winkelen sneller gaat dan offline shoppen. Daarom kun je het beste veel interactieve en &lsquo;gamified&rsquo; elementen in je webshop inbouwen, om mensen af te leiden en het gevoel te geven dat zij veel korter in jouw shop zijn dan het geval. Ook sociale elementen zoals gebruikersrecenties, een overzicht van Facebook-volgers en Twitterfeeds zorgen daarvoor.&lt;/p&gt; 
&lt;h2&gt;Zo vergroot je de klantloyaliteit&lt;/h2&gt; 
&lt;p&gt;Als je kiest voor het bedienen van informatiezoekers, dan moeten je inspanningen gericht zijn op SEO. Met je design en teksten wil je jezelf neerzetten als expert op het gebied, maar zonder saai te worden &ndash; want dat doorbreekt de illusie dat mensen kort aanwezig zijn in jouw shop. Zorg ervoor dat je de branding als expert volhoudt gedurende de hele conversie funnel. Bied een emailservice of nieuwsbrief aan, waarin je de stroom van informatie verder laat vloeien. Zo bouw je aan een vergrote klantloyaliteit voor deze doelgroep.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Mijn bedrijf is de Nederlandse partner bij dit project en verantwoordelijk voor de marketingcontent van het systeem.&#xA0;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Fotos met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-29 07:13:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/475/webshophouders_opgelet__kies_je_gedragsmatige_doelgroep</item_location></blog><blog><ArticleID>474</ArticleID><title>Australian consumers reluctant to use biometric-based security measures for ecommerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;When it comes to using biometrics in ecommerce, Australian consumers are highly reluctant because they are concerned about the security of their personal data.&lt;/p&gt; 
&lt;p&gt;"Australians are more willing to have biometric-based security measures to verify the identity of passengers boarding aircraft at airports. Results shows that 75% of Australians mentioned they were willing to provide biometric information such as a fingerprint or photo so that an automated boarding gate could confirm their identities when they boarded a flight. Moreover, 71% of Australians said that they would be willing to provide personal biometric data to prove their identities as frequent travelers of low security risk."&lt;/p&gt; 
&lt;p&gt;"Only 33% of Australians declared they were willing to provide biometric information in order to access customised retail offers in the airport. And 63% said they were not willing to do so."&lt;/p&gt; 
&lt;p&gt;"The overall index for 2014 is 106 out of 300, down 23 points compared to the last survey in 2013. This means that Australians are considered &ldquo;moderately concerned&rdquo;. The top two areas of security concern for Australians are related to identity theft."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/australian-consumers-reluctant-to-use-biometric-based-security-measures-for-ecommerce/755306-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-28 22:19:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/474/australian_consumers_reluctant_to_use_biometric-based_security_measures_for_ecommerce</item_location></blog><blog><ArticleID>473</ArticleID><title>Chinese online retail sales at all-time high in 2013 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;For 2013, Chinese online retail sales have exceeded those in the US, thus gaining the first place in the world for ecommerce sales.&lt;/p&gt; 
&lt;p&gt;"China&rsquo;s ecommerce and delivery industry both benefited from growth between 2006 and 2013, tripling the numbers to account to USD 294 billion (CNY 1.8 trillion) in 2013. The Chinese delivery industry is currently the second largest in the world."&lt;/p&gt; 
&lt;p&gt;"In the five years starting with 2008, China&rsquo;s online shopping market had a constant annual growth rate of 70%, with 70 up to 300 million online shoppers. Out of the entire retail sector, online shopping initially made up for 1.3%, then jumped at 7.4%, according to insight provided by Wind Information."&lt;/p&gt; 
&lt;p&gt;"Findings indicate there was also an increase in what concerns the frequency of online transactions. In 2012, around 54% of consumers made online purchases more than ten times, and within this percentage, those who made more than USD 800 (CNY 5,000) per month doubled from 2008 to nearly 20%."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/chinese-online-retail-sales-at-all-time-high-in-2013-report/755312-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-28 22:16:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/473/chinese_online_retail_sales_at_all-time_high_in_2013_-_report</item_location></blog><blog><ArticleID>472</ArticleID><title>Home ownership in Greece 'a sick joke' as property market collapses</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.theguardian.com/world/2014/feb/28/home-ownership-greece-property-market"&gt;The Guardian&lt;/a&gt;, Greece has suffered the second biggest property crash in the EU since the debt crisis began.&lt;/p&gt; 
&lt;div id="article-body-blocks"&gt; 
&lt;p&gt;"At all hours, people call in wanting to sell or wanting to rent or wanting to expand because places now are so much cheaper. (...) Last year, there were just 3,600 sales in all of Athens &ndash; I repeat, all of Athens."&lt;/p&gt; 
&lt;p&gt;"In a market that has hit rock bottom in the maelstrom of Greece's financial meltdown, basement flats are selling for as little as &euro;5,000 (&#xA3;4,150) in the less salubrious parts of Athens. On the isle of Mykonos, cash-strapped Greek celebrities have been selling luxury villas for a song."&lt;/p&gt; 
&lt;p&gt;"Greece's social and economic crash is reflected in its property slump. Data released by Eurostat, the EU's statistics agency, earlier this month showed that the country had suffered the second steepest decline in house prices after Croatia, the bloc's newest member."&lt;/p&gt; 
&lt;p&gt;"Since the outbreak of the Greek debt crisis four years ago, property values nationwide have dropped by around 32%, according to the Bank of Greece; estate agents contacted by the Guardian estimated the decline at nearer 50%."&lt;/p&gt; 
&lt;p&gt;"The situation, says Bletas, is so dire that home ownership &ndash; at nearly 87% the highest in the EU &ndash; has become cause for black humour. "The joke now doing the rounds is: if you want to punish your child, you threaten to pass on property to them," he said. "Greeks traditionally have always regarded property as a secure investment. But now it has become a huge millstone, given that the tax burden has increased sevenfold in the past two years alone.""&lt;/p&gt; 
&lt;p&gt;"At no time has there been such a glut of property on the market, according to the Hellenic Property Federation (Pomida), which reckons more than 500,000 property owners want to sell. Across Greece, about 300,000 residences are believed to be empty."&lt;/p&gt; 
&lt;p&gt;"For northern Europeans who want to buy a holiday home or a plot to develop for business, it's a golden opportunity," says Stratos Paravias, Pomida's president. "The tax burden is not so big when you have one property; it is when [like most Greeks] you have two or more."&lt;/p&gt; 
&lt;p&gt;"With the market's stagnation also being blamed for the lack of liquidity in Greece, politicians across the board are quietly hoping that non-Greeks will help save the day."&lt;/p&gt; 
&lt;p&gt;"We are in a very peculiar situation where prices are falling but the market isn't moving. If the recession eases in &lt;a title="More from the Guardian on Europe" href="http://www.theguardian.com/world/europe-news"&gt;Europe&lt;/a&gt;, and foreigners start to return, it would be part of the solution to one of Greece's biggest problems."&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;More info &lt;a href="http://www.theguardian.com/world/2014/feb/28/home-ownership-greece-property-market"&gt;here&lt;/a&gt;.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;The project has made a strategic decision to look into the real estate sector in terms of cross border sales potential. It makes sense business-wise to focus on cross-border sales of properties as this is something that is currently being pursued also at governmental level in Greece through the selling of key properties mainly for touristic exploitation by foreign investment groups.&lt;/p&gt; 
&lt;p&gt;Selling houses cross-border is not something new for Greece were Northern Europeans have been investing on retirement houses for many years now leading to the development of complete communities of foreigners in several islands and coastal areas.&lt;/p&gt; 
&lt;p&gt;However, this business was always operated by foreign real estate agents on local level (e.g. U.K.) who identified the potential very early. e-Commerce will give the opportunity to local real estate businesses to sell cross-borders smaller properties to a much wider audience, potentially leading even to an increase in pricing through bigger demand for properties which are now on a stand still.&lt;/p&gt; 
&lt;p&gt;This is were the e-Commerce "Genie" is strategically aiming to make a difference in for the real estate sector.&lt;/p&gt; 
&lt;/div&gt;</story><publish>2014-05-27 20:34:00</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/472/home_ownership_in_greece__a_sick_joke__as_property_market_collapses</item_location></blog><blog><ArticleID>471</ArticleID><title>Fighting Cross-Merchant Fraud </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Crossborder-ecommerce.com published an &lt;a href="http://www.crossborder-ecommerce.com/fighting-cross-merchant-fraud/"&gt;article&lt;/a&gt; on fighting cross-merchant fraud.&lt;/p&gt; 
&lt;p&gt;"While ecommerce has opened up &lt;a title="International expansion" href="http://www.crossborder-ecommerce.com/international-expansion/"&gt;international expansion&lt;/a&gt; opportunities for merchants, it has also broadened the options for fraudsters. Fraudsters generally don&rsquo;t respect geographic boundaries, often focusing their efforts on particular product types or market sectors. They may well target several merchants within a sector, moving quickly from one ecommerce site to another and using the same personally identifiable information to make purchases from a series of merchants within a very short time. This creates a big challenge for ecommerce merchants of all kinds, irrespective of location and trading regions."&lt;/p&gt; 
&lt;p style="text-align: center;"&gt;&lt;img class="aligncenter size-full wp-image-2021" title="Cross Merchant Fraud" src="http://www.crossborder-ecommerce.com/wp-content/uploads/2014/05/cross-merchant-fraud.jpg" alt="Cross Merchant Fraud" width="500" height="auto" /&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;em&gt;Source &lt;a href="http://www.crossborder-ecommerce.com/fighting-cross-merchant-fraud/"&gt;Crossborder-ecommerce.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;"The only truly effective defence against this kind of cross-merchant fraud is the ability to access and analyse relevant fraud intelligence from beyond your own organisation &ndash; and to adapt fraud rules quickly, in response to what you see."&lt;/p&gt; 
&lt;p&gt;"The greatest value can come from sharing data, between merchants in the same sector, but also across geographies and industries. Exchanging and analysing relational information (information that is associated with fraudulent behaviour) such as card number, email address, shipping address, customer ID, phone number and device ID can significantly increase the chances of accurately detecting fraud, and enabling merchants to take relevant action. Tracking relational data is especially important in countering cross-merchant fraud organised on an industrial scale."&lt;/p&gt; 
&lt;p&gt;"Merchants can also optimise fraud detection by combining their fraud rules with a neural score. Neural network technology can accurately detect changing patterns of anomalistic purchase behaviour across merchants &ndash; behaviour that is not generally detected by non-linear algorithms or static rules. Selecting a fraud solution which incorporates a neural network can give merchants a critical advantage in the fight against fraud, especially when fraudsters use the same cardholder information at multiple online merchants, both within short and prolonged periods."&lt;/p&gt;</story><publish>2014-05-27 20:23:41</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/471/fighting_cross-merchant_fraud_</item_location></blog><blog><ArticleID>470</ArticleID><title>MEP Schaake advocates the need for a Digital Committee in the European Parliament</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Member of &lt;a href="http://www.europarl.europa.eu/" target="_blank"&gt;European Parliament&lt;/a&gt; (MEP) Marietje Schaake calls for the creation of a European Parliament Committee that is exclusively devoted to Digital Affairs and Technology.&lt;/p&gt; 
&lt;p&gt;"MEP Schaake elaborated that although new technologies have changed societies the European Parliament still has not broached the subject yet."&lt;/p&gt; 
&lt;p&gt;"European Parliamentary committees are divided in 20 committees, each focusing on a specially designated topic. For the ecommerce sector, this has proven problematic in the past: the ecommerce sector is affected by various topics such as payments, privacy and transport. Yet all this parallel policy areas have often moved in different directions which proved to be detrimental for the industry in some cases."&lt;/p&gt; 
&lt;p&gt;"Schaake thinks that by issuing one digital themes-related committee, from net neutrality to copyright and from cyber security to internet governance, one could better allocate the knowledge and resources."&lt;/p&gt; 
&lt;p&gt;"She also thinks that power division among committees is a reflection of the past and that Europe should turn competitive and innovative, starting with European Parliament&rsquo;s priorities which, before all, should keep pace with developments in technology."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/mep-schaake-advocates-the-need-for-a-digital-committee-in-the-european-parliament/755283-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-27 14:12:53</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/470/mep_schaake_advocates_the_need_for_a_digital_committee_in_the_european_parliament</item_location></blog><blog><ArticleID>469</ArticleID><title>Pakistan: ecommerce market to crystallize </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/pakistan-ecommerce-market-to-crystallize/755284-0"&gt;this&lt;/a&gt;, Pakistan is a promising ecommerce market since it has 31 million internet users, out of which 50% use mobiles for browsing.&lt;/p&gt; 
&lt;p&gt;"Pakistan has liberalized international trade and, as such, US-based online commerce companies like Amazon, Macy&rsquo;s and JC Penny are allowed to ship items to the country. The delivery of online orders is made via Borderfree. Online shoppers can purchase items by using their local currency via online banking or cash-on-delivery."&lt;/p&gt; 
&lt;p&gt;"Online payment options such as credit and debit cards are yet to be developed in this country as there is solely United Bank Limited (UBL) which facilitates online payments as such. Online stores dedicated to selling products to international buyers generally choose third-party gateways like 2CheckOut, Payza and Skrill for overseas sales. For domestic sales, choices include online bank transfer, branchless banking like mobile network accepting payments on behalf of banks, mostly from consumers without bank accounts, and mobile transfer."&lt;/p&gt; 
&lt;p&gt;"There is a large percentage of the country&rsquo;s gross domestic product that is being spent on consumption which makes consumer retail as an even more growing sector in the country. Pakistan imports USD 40 billion worth of goods while exporting only USD 24.6 billion making up the differences from remittances from Pakistanis living abroad of USD 13.2 billion, everything happening on a yearly basis. The mean percentage of Pakistani consumers likely purchase goods and services, construct housing etc. Wholesale and retail sectors account for 17.1% of Pakistan&rsquo;s economy."&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-05-27 14:10:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/469/pakistan__ecommerce_market_to_crystallize_</item_location></blog><blog><ArticleID>468</ArticleID><title>New regulation on user identification may affect cross-border payments from Russia</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/new-regulation-on-user-identification-may-affect-cross-border-payments-from-russia/755287-0"&gt;this&lt;/a&gt;, the Russian parliament has adopted a set of &lt;a href="http://asozd2.duma.gov.ru/main.nsf/%28SpravkaNew%29?OpenAgent&amp;RN=428896-6&amp;02" target="_blank"&gt;amendments&lt;/a&gt; to the national legislation on payments, including an &ldquo;anti-terrorism&rdquo; package, which make user identification mandatory for electronic payments in certain situations where anonymous payments were previously allowed.&lt;/p&gt; 
&lt;p&gt;"According to the amendments, there are currently three levels of transactional anonymity:&lt;br /&gt; &bull; The anonymous use of electronic payments remains possible for individual transactions under RUB 15,000 (almost USD 440), with a monthly limit of RUB 40,000 (USD 1,170). The change here is that anonymity is no longer permitted for money transfers of any size between individuals, and as payments to foreign e-merchants operating without a Russian representative.&lt;br /&gt; &bull; In these last two cases, users are required to identify themselves under a &ldquo;simplified&rdquo; procedure. Users must provide their mobile phone number, their passport number, and a secondary identification number &ndash; either their tax payer number ( ), individual insurance number ( ) or medical insurance number (OMC). Under this procedure, individual transactions can be made for amounts of up to RUB 60,000 (USD 1,750), with a monthly limit of RUB 200,000 (USD 5,830).&lt;br /&gt; &bull; Fully identified users &ndash; those who present their original or notary certified passport &ndash; can make e-payment transactions of up to RUB 100,000 (USD 2,915)."&lt;/p&gt; 
&lt;p&gt;"These new rules are significantly less restrictive than those initially considered. In their first reading earlier this year, the amendments established a threshold for user identification in all types of transactions at RUB 1,000 (around USD 30). However, intense lobbying from payment industry players and associations resulted in a more liberal &ndash; are arguably more reasonable &ndash; approach to fighting terrorism."&lt;/p&gt; 
&lt;p&gt;"The company has also begun integration with government databases to verify users&rsquo; identification numbers. This procedure, which is supposed to be completed automatically and instantaneously, will become mandatory on November 2014. Xsolla also fears &ldquo;a large drop in revenue&rdquo; for foreign e-merchants due to the new user identification requirements on small transactions."&lt;/p&gt; 
&lt;p&gt;"It is hard to predict at this stage to what extent the new identification requirements will affect these businesses. However, payments with bank cards &ndash; which represent a significant part of cross-border transactions &ndash; are not affected by the new rules, since they already imply user identification."&lt;/p&gt;</story><publish>2014-05-27 14:05:26</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/468/new_regulation_on_user_identification_may_affect_cross-border_payments_from_russia</item_location></blog><blog><ArticleID>467</ArticleID><title>Make It Personalized - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://0ca36445185fb449d582-f6ffa6baf5dd4144ff990b4132ba0c4d.r41.cf1.rackcdn.com/Make%20It%20Personalized.jpg" alt="" width="640" height="908" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.retailtouchpoints.com/features/make-it-personalized-infographic"&gt;Retail Touch Points&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-05-24 13:26:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/467/make_it_personalized_-_infographic</item_location></blog><blog><ArticleID>466</ArticleID><title>Top e-tailers adopting a pan-European approach grow at incredible speed - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/top-e-tailers-adopting-a-pan-european-approach-grow-at-incredible-speed-report/755275-0"&gt;this&lt;/a&gt;, Europe's 500 top online retailers that sell across national borders within the region, maintaining three or more dedicated websites are growing nearly twice as fast as the 500 leading web merchants operating in Europe as a whole.&lt;/p&gt; 
&lt;p&gt;"The combined sales of all 27 Europe 500 merchants that operate three or more European ecommerce sites totaled USD 62.51 billion, up 29.2% from USD 48.40 billion in 2012. It outpaces the 17% growth rate for the Europe 500 as a whole, which means a total of USD 155. 23 billion."&lt;/p&gt; 
&lt;p&gt;"In 2013, 12.3% of all estimated European ecommerce sales were registered across national borders. That figure is expected to increase to 20.1% of all estimated European ecommerce sales by 2018."&lt;/p&gt; 
&lt;p&gt;"Its international web sales, which are dominated by its other European ecommerce brands, grew by 27.5% to USD 2.81 billion. The retailer sells to markets like the UK, France, Russia, Italy, Austria, Netherlands, Poland and Spain. The retailer aims at reaching USD 10.96 billion (EUR 8 billion) in web sales by 2015."&lt;/p&gt; 
&lt;p&gt;"89 merchants, or 17.8%, of all merchants ranked in the 2014 Europe 500 guide operate dedicated ecommerce sites in two or more European countries and 27, or 5.4%, have dedicated ecommerce sites in three or more European countries. Those include: Amazon, Otto, ASOS, Groupe Auchan, Blue Nile, Brandos, Carrefour, CDON, Decathlon, Dell, Disney, Dixons, Kerig, Hewlett-Packard, IKEA, MacIntosh Retail Group, Lego, Tesco, Marks &amp; Spencer, M &amp; M Direct, Mobile Fun, Nike, Media Saturn, Sony, Apple, Zazzle and Spartoo."&lt;/p&gt; 
&lt;p&gt;"The new European Consumer Rights Directive, which goes into effect on June 13, 2014 will enable retailers in Germany to charge for return shipping. However, a recent survey from security seal vendor, Trusted Shops, found that nearly 60% of online retailers won&rsquo;t charge Germans for returns despite the change. That means retailers might have to continue to offer free return shipping to remain competitive in Germany."&lt;/p&gt;</story><publish>2014-05-23 22:22:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/466/top_e-tailers_adopting_a_pan-european_approach_grow_at_incredible_speed_-_report</item_location></blog><blog><ArticleID>465</ArticleID><title>Alternative payments to threaten credit cards' dominion by 2017</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/alternative-payments-to-threaten-credit-cards-dominion-by-2017/755251-0"&gt;this&lt;/a&gt;, alternative payment methods are forecasted to increase their share of online payments to over 50% by 2017.&lt;/p&gt; 
&lt;p&gt;"Currently, credit cards continue to have the largest share of global B2C ecommerce payments. The fastest growing alternative methods, namely digital wallets and mobile payments, are increasing their share rapidly, with an annual growth rate of over 40% outpacing other payment methods."&lt;/p&gt; 
&lt;p&gt;"As payments integration across various channels is one of the main developments in the industry, banks, payment processers, card companies and multi-channel merchants globally advocate the integration of online payments with mobile and POS payment, while mobile wallets start to offer services beyond mobile payments and merchants select a single payment provider across channels."&lt;/p&gt; 
&lt;p&gt;"Mobile payments, both online and in-store, are predicted to continue their notable growth worldwide, along with the concomitant increase in customer adoption. Nearly a quarter of the global consumers used their mobile phones for financial or banking transaction in 2013, and the number of payments with mobile handsets is forecasted to grow significantly in the next few years to reach several billions by 2018. The region leading worldwide by share of mobile on total B2C ecommerce payments is the Middle East &amp; Africa."&lt;/p&gt;</story><publish>2014-05-22 20:27:38</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/465/alternative_payments_to_threaten_credit_cards__dominion_by_2017</item_location></blog><blog><ArticleID>464</ArticleID><title>The Americas: credit cards still top consumer payment preferences</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/the-americas-credit-cards-still-top-consumer-payment-preferences/755256-0"&gt;this&lt;/a&gt;, North and South American continents have credit cards as the customers` preferred payment method in B2C ecommerce.&lt;/p&gt; 
&lt;p&gt;"The online retail payment market in the US grew by a small double-digit share in 2013, reaching several hundreds of EUR billion. M-commerce payments amounted to a medium-high double-digit figure in EUR billion, split almost evenly between tablets and mobile phones. In Canada, online payment by card continues to be the leading method."&lt;/p&gt; 
&lt;p&gt;"In Latin America, internet users who do not have credit cards have pushed alternative payment methods ahead, but credit cards still take the lead. In Argentina, the payment method most used by over 50% online shoppers was credit card, while cash payments upon receipt, and such services as Pago Facil and Rapi Pago were notably used in 2013. In Mexico, the largest share of B2C ecommerce sales is generated through credit card payment, while the other popular method is cash-on-delivery."&lt;/p&gt; 
&lt;p&gt;"However, in Brazil the percentage of the adult population with a relationship with a bank goes beyond 80%. The online and mobile payment markets in Brazil are on an ascending trend, and, as such, Boleto Bancario was the second most used payment method in Brazil, beside bank credit card."&lt;/p&gt; 
&lt;p&gt;"According to data from WorldPay, online purchases &lt;a href="http://www.thepaypers.com/online-payments/e-wallets-to-rival-cards-as-world-s-most-popular-payment-type-by-2017/753807-3" target="_blank"&gt;made&lt;/a&gt; using alternative payment methods are expected to rise to 59% in 2017 from 43% in 2012, recent findings indicate."&lt;/p&gt;</story><publish>2014-05-22 20:21:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/464/the_americas__credit_cards_still_top_consumer_payment_preferences</item_location></blog><blog><ArticleID>463</ArticleID><title>European Union: credit cards stand as prime payment method in B2C ecommerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/european-union-credit-cards-stand-as-prime-payment-method-in-b2c-ecommerce/755255-0"&gt;this&lt;/a&gt;, credit cards still dominate the B2C ecommerce market across the European Union and will keep its leading position in the near future.&lt;/p&gt; 
&lt;p&gt;"Cards take hold of the major share of the B2C ecommerce transactions in Europe, while digital wallets come next in place. European Union legislators are developing electronic payments regulations by integrating aspects such as security."&lt;/p&gt; 
&lt;p&gt;"Online payment contributes the largest share to card payment growth in the UK, with an annual growth rate of over 10%. Contactless cards&rsquo; value of payments in the UK exceeded GBP 100 million in early 2014. In France, credit card remains the most preferred payment method in B2C ecommerce and is followed by PayPal. The year-on-year growth of online credit card payments in France slowed to a single-digit percentage in early 2014. Online card spending in Italy increased year-on-year in every month of 2013, while in Spain, the two payment methods most used in online shopping in 2013 were bank credit card and PayPal."&lt;/p&gt; 
&lt;p&gt;"Credit card was the most preferred payment method in both B2C ecommerce and m-commerce in Sweden, though the share of online shoppers that prefer credit card decreased between 2012 and 2013. Card use kept the lion&rsquo;s share in payments in Denmark and Norway in both B2C ecommerce and m-commerce, while in Finland online bank transfer was ahead of cards."&lt;/p&gt; 
&lt;p&gt;"However, in Germany, invoice keeps it domineering seat as a payment method in online shopping, which is acknowledged as secure and convenient. Still, credit card and digital wallets, are expanding. In Austria, the leading method both in m-commerce and B2C ecommerce was credit card, while online shoppers in Switzerland most used invoice in online shopping and credit card in mobile shopping."&lt;/p&gt; 
&lt;p&gt;"In Estonia B2C ecommerce transactions with bank cards are significant, with cross-border transactions by far outweighing the domestic ones."&lt;/p&gt;</story><publish>2014-05-22 20:18:35</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/463/european_union__credit_cards_stand_as_prime_payment_method_in_b2c_ecommerce</item_location></blog><blog><ArticleID>462</ArticleID><title>Tablet banking in Europe to overtake mobile banking by 2016 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/tablet-banking-in-europe-to-overtake-mobile-banking-by-2016-report/755230-0"&gt;this&lt;/a&gt;, more European consumers will bank on their tablets than on their mobile phones by as soon as 2016.&lt;/p&gt; 
&lt;p&gt;"According to &lt;a href="http://www.forrester.com" target="_blank"&gt;Forrester&lt;/a&gt;'s European digital banking forecast for 2014 to 2018, while mobile banking use in Europe will grow fast, from 42 million users in 2013 to 99 million in 2018, tablet banking will grow twice as fast, from 19 million users in 2013 to 115 million in 2018. Growing tablet ownership, the increased availability of tablet banking apps, and fewer security fears among tablet users versus mobile users are among the key drivers behind the explosive tablet banking growth predicted by the report."&lt;/p&gt; 
&lt;p&gt;"The study also suggests that France is the only country in the forecast where tablet banking will not overtake mobile banking by 2016, as it combines lower tablet adoption than the other EU countries (apart from Italy) with the highest mobile banking adoption after the Netherlands and Sweden."&lt;/p&gt; 
&lt;p&gt;"Forrester expects the proportion of European tablet owners who bank on tablets to almost double from 35% in 2013 to 68% by 2018. According to the forecasts, in 2018, Sweden will have the highest tablet banking adoption at 89%, while Italy will have the lowest at 54%."&lt;/p&gt;</story><publish>2014-05-21 20:26:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/462/tablet_banking_in_europe_to_overtake_mobile_banking_by_2016_-_report</item_location></blog><blog><ArticleID>461</ArticleID><title>25% of online banking customers in the UK share login details</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/25-of-online-banking-customers-in-the-uk-share-login-details/755216-0"&gt;this&lt;/a&gt;, a quarter of online banking customers in the UK share their personal login details with another person, a recent study shows.&lt;/p&gt; 
&lt;p&gt;"1 in 4 (24.5%) online banking customers have handed their personal login details over to someone else, while 1 in 5 (19.2%) admitted to giving this information to their partner. Only 1 in 8 (16.2%) revealed to have shared the login information with another family member."&lt;/p&gt; 
&lt;p&gt;"Online banking login information was not the only type of personal information that customers shared, with 33.2% of current credit card clients admitting to have shared their PIN number with another person, either the spouse (82.5%) or a friend (3.36%)."&lt;/p&gt; 
&lt;p&gt;"This happens also with payment services such as PayPal and Amazon OneClick, where 24.4% of consumers allow someone else to use their banking details."&lt;/p&gt;</story><publish>2014-05-20 20:06:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/461/25__of_online_banking_customers_in_the_uk_share_login_details</item_location></blog><blog><ArticleID>460</ArticleID><title>Acquisti online, in arrivo nuove regole: ecco cosa cambia dal 13 giugno</title><language>it</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;L'ecommerce cambia pelle. L'ora x scatter&#xE0; il prossimo 13 giugno, quando diventeranno operative le nuove regole per il commercio elettronico dettate dalla direttiva europea entrata in vigore lo scorso 26 marzo. Una direttiva nata con l'obiettivo di dare delle regole universali e omogenee a tutti i Paesi e che offre maggiori garanzie su tutti i contratti a distanza con un controvalore superiore ai 50 euro.&lt;/p&gt; 
&lt;p&gt;&lt;img class="foto_small" style="display: block; margin-left: auto; margin-right: auto;" src="http://i.res.24o.it/images2010/Editrice/ILSOLE24ORE/ILSOLE24ORE/2013/12/07/Nova24/ImmaginiWeb/tecno-ecommerce-258x258.jpg?uuid=bba50704-5e8c-11e3-b4ae-d067ad08f676" alt="" data-width="258" data-height="258" data-src="http://i.res.24o.it/images2010/Editrice/ILSOLE24ORE/ILSOLE24ORE/2013/12/07/Nova24/ImmaginiWeb/tecno-ecommerce-258x258.jpg?uuid=bba50704-5e8c-11e3-b4ae-d067ad08f676" /&gt;&lt;/p&gt; 
&lt;p&gt;&#xAB;Ma la direttiva europea si pone il fine anche di creare le premesse di fiducia, trasparenza e sicurezza per permettere anche lo sviluppo del commercio elettronico transfrontaliero, e non solo quello dei singoli Paesi Ue - commenta Roberto Liscia, presidente di Netcomm, il consorzio nato nel 2005 con l'obiettivo di favorire la diffusione e la crescita dell'ecommerce in Italia -. L'incremento del commercio transfrontaliero potrebbe infatti portare a una crescita del Pil europeo, diventando dunque un propellente dell'economia del Vecchio Continente&#xBB;. E le premesse ci sono tutte, soprattutto considerando che negli ultimi due anni in Italia i consumatori che hanno fatto acquisti via Internet sono quasi raddoppiati, passando da 9 a 16 milioni. &#xAB;Tuttavia, il Belpaese resta ancora il fanalino di coda in termini di numero di imprese che vendono oltre frontiera - continua Liscia -. Parliamo del 4% circa. Inoltre, come Paese siamo ancora indietro in termini di fatturato complessivo dell'ecommerce. Un giro d'affari che nell'ultimo anno si &#xE8; attestato a 14 miliardi di euro. Questi dati fanno capire quanto sia importante questa nuova direttiva europea, soprattutto considerando che oggi abbiamo un saldo negativo della bilancia commerciale digitale per circa un miliardo di euro. Dunque - aggiunge - fiducia, trasparenza e omogeneit&#xE0; sono premesse importanti per lo sviluppo del commercio elettronico&#xBB;.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Pi&#xF9; tempo per ripensarci&lt;/strong&gt; &lt;br /&gt;Ma cosa cambia esattamente con le nuove regole? Fronte consumatore, l'acquirente "digitale" avr&#xE0; pi&#xF9; tempo a disposizione per restituire la merce se non &#xE8; soddisfatto: 14 giorni, a decorrere dal momento in cui si riceve il prodotto, contro i precedenti 10. Inoltre, dopo aver comunicato la volont&#xE0; di voler restituire la merce, il consumatore ha altri 14 giorni a disposizione per spedire i prodotti acquistati al negoziante. &#xAB;L'elemento pi&#xF9; rilevante, per&#xF2;, &#xE8; che nel momento in cui il consumatore dichiara di aver spedito la merce, il negoziante &#xE8; obbligato nei 14 giorni successivi al ricevimento dell'informativa a restituire la somma (ora ha un mese di tempo, ndr) - fa notare Liscia -. E questo crea una sorta di disagio, in quando il merchant potrebbe essere costretto a rimborsare il dovuto anche se i prodotti acquistati non sono stati ancora recapitati&#xBB;. Un altro cambiamento importante a tutela del consumatore &#xE8; la maggiore trasparenza delle spese, con il negoziante che &#xE8; obbligato a dichiarare i costi che il consumatore dovr&#xE0; sostenere in caso di restituzione della merce. E se le spese non sono state palesate in anticipo, allora i costi di restituzione saranno a carico del merchant. &#xAB;Inoltre - continua ancora il presidente di Netcomm - in fase pre-contrattuale &#xE8; richiesta la massima trasparenza con riferimento alla descrizione dei beni e servizi, all'identit&#xE0; del venditore e al prezzo del bene. Devono essere chiaramente indicate tutte le voci di spesa e anche le imposte, oltre alle diverse modalit&#xE0; di pagamento. Tutte informazione che se dovessero mancare darebbero un potere immediato di rivalsa al consumatore&#xBB;.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Contratti a distanza&lt;/strong&gt; &lt;br /&gt;E cambia tutto anche per i contratti formulati a distanza, quindi tutte le vendite fatte fuori da un punto commerciale, come le vendite a catalogo e telefoniche. In questi due casi, la vendita si finalizza soltanto se c'&#xE8; una conferma contrattuale della proposta commerciale formulata dal venditore. &#xAB;Per intenderci - puntualizza Liscia - prima di spedire un prodotto o abilitare un servizio, il venditore deve mandare un contratto in forma cartacea da far firmare al cliente. Solo allora la vendita potr&#xE0; intendersi valida a tutti gli effetti. Ma questo se da un alto tutela maggiormente il consumatore, dall'altro vuol dire anche far morire tutte le vendite a distanza. E per arginare tale rischio &#xE8; necessario introdurre meccanismi che accelerino il processo di vendita, come meccanismi di registrazione digitale certificata o anche la firma elettronica e l'identit&#xE0; elettronica&#xBB;. Anche l'aspetto sanzionatorio &#xE8; stato "intensificato". Il commerciante che non rispetter&#xE0; le nuove regole andr&#xE0; incontro a una sanzione che pu&#xF2; oscillare da un minimo di 5mila euro (50mila in caso di gravi violazioni) a un massimo di 5 milioni.&lt;/p&gt;</story><publish>2014-05-20 14:53:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/460/acquisti_online__in_arrivo_nuove_regole__ecco_cosa_cambia_dal_13_giugno</item_location></blog><blog><ArticleID>459</ArticleID><title>EAPS introduces new payment system to boost cross-border trade</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The East Africa Payment System (EAPS) has launched a new payment system that will drive trade between Kenya, Uganda and Tanzania.&lt;/p&gt; 
&lt;p&gt;"By using the new payments system, a trader in Kenya can pay for goods in any of the three region&rsquo;s currencies without necessarily changing them into a customer&rsquo;s preferred mode of payment. A customer instructs their commercial bank detailing the currency they intend to transfer across the border and then the bank will conduct the transaction through the EAPS."&lt;/p&gt; 
&lt;p&gt;"Rwanda and Burundi are also expected to join the system, once they set up the real-time gross settlement (RTGS). The system is part of larger plan by the East African Community partner States to integrate their money and capital markets that has been under development for three years."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/online-payments/eaps-introduces-new-payment-system-to-boost-cross-border-trade/755191-3"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-19 20:09:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/459/eaps_introduces_new_payment_system_to_boost_cross-border_trade</item_location></blog><blog><ArticleID>458</ArticleID><title>US registers a 12% ecommerce growth in Q1 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-commerce/us-registers-a-12-ecommerce-growth-in-q1-2014/755181-25"&gt;this&lt;/a&gt;, the ecommerce spending for Q1 2014 in the US has been estimated to have grown with 12% year-over-year.&lt;/p&gt; 
&lt;p&gt;"Study indicates a rise of ecommerce sales up to USD 56.1 billion, making Q1 2014 the 18th consecutive quarter of registered boost and the 14th consecutive quarter of a two-digit increase."&lt;/p&gt; 
&lt;p&gt;"Mobile ecommerce shares an important part of this turnout, with USD 7.3 billion of spending occurring on smartphones and tablets, a boost of 23% from 2013, accounting for a total of USD 63.4 billion for ecommerce in general in the US. Out of these USD 7.3 billion, 62% of consumer spending occurred via smartphones, and 38% are attributed to tablets. Desktop ecommerce rounded up to 11.7% in matters of consumers&rsquo; spending."&lt;/p&gt;</story><publish>2014-05-19 20:07:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/458/us_registers_a_12__ecommerce_growth_in_q1_2014</item_location></blog><blog><ArticleID>457</ArticleID><title>China: online shopping to surpass Switzerland's GDP in value in 2016</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-commerce/china-online-shopping-to-surpass-switzerland-s-gdp-in-value-in-2016/755194-25"&gt;this&lt;/a&gt;, Chinese ecommerce platform &lt;a href="http://www.alibaba.com" target="_blank"&gt;Alibaba&lt;/a&gt; has predicted in its IPO that China&rsquo;s ecommerce market will grow twofold by 2016.&lt;/p&gt; 
&lt;p&gt;"China&rsquo;s online sales were worth USD 295 billion (CNY 1,841 billion) in 2013 and is expected to increase to almost USD 595 billion (CNY 3,790 billion) in 2016, which amounts more than the nominal GDP of Sweden or Switzerland per 2013."&lt;/p&gt; 
&lt;p&gt;"At present, the amount of money spent in the Chinese retail cyber sphere is larger than the entire economies of Egypt or Finland. China&rsquo;s internet users reach 618 million, according to government figures, which is just below half of those who regularly shop online. China&rsquo;s mobile internet user base was 500 million, as of the end of 2013."&lt;/p&gt;</story><publish>2014-05-19 20:01:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/457/china__online_shopping_to_surpass_switzerland_s_gdp_in_value_in_2016</item_location></blog><blog><ArticleID>456</ArticleID><title>Which LinkedIn features are best for lead generation? - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/04/linkedin-b2b-infographic.jpg" alt="" width="640" height="3159" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/social-media-marketing/linkedin-marketing/generating-leads-linkedin-infographic/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-17 01:12:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/456/which_linkedin_features_are_best_for_lead_generation__-_infographic</item_location></blog><blog><ArticleID>716</ArticleID><title>Bridge Community Farms receives  36,000 donation</title><language>en</language><keywords/><summary>Bridge Community Farms is set to benefit from a  36,000 donation, thanks to The Greif Packaging Charitable Trust.</summary><image/><image_caption/><story>&lt;p&gt;Bridge Community Farms is set to benefit from a &#xA3;36,000 donation, thanks to The Greif Packaging Charitable Trust.&lt;/p&gt; 
&lt;p&gt;Bridge Community Farms is a working farm that brings together people from all parts of the local community. Its main purpose is to offer permanent and sustainable jobs to people who are long-term unemployed, growing and selling organic fruit and vegetables to the local community.&lt;span style="font-size: 0.83em;"&gt;&#xA0;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;Graham Duerden, Managing Director of Greif UK Ltd, based in Ellesmere Port and Burton-upon-Trent, presented a cheque to Francis Ball, Chris Maddock and Hazel Manning, Directors of Bridge Community Farms, on behalf of The Greif Packaging Charitable Trust. The donation will enable the farm to purchase and erect half an acre of polytunnels to grow salads and herbs, create five permanent jobs and provide an exciting study facility for children and young people in the area.&lt;span style="font-size: 0.83em;"&gt;&#xA0;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;Francis said: &ldquo;We&rsquo;d like to say a huge thank you to The Greif Packaging Charitable Trust for this very generous donation. Bridge Community Farms would not exist without the support of local businesses and individuals. This donation will allow us to put up our first polytunnels and kick off this valuable community venture. It really will change the lives of some of the most potentially talented people in Ellesmere Port by allowing us to offer them a helping hand.&rdquo;&lt;span style="font-size: 0.83em;"&gt;&#xA0;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;Graham Duerden, MD at Greif Ltd, said: &ldquo;The Greif Packaging Charitable Trust was set up to help children and young people. Bridge Community Farms provides us with an ideal opportunity to support a local venture that will benefit Ellesmere Port.&rdquo;&lt;span style="font-size: 0.83em;"&gt;&#xA0;&lt;/span&gt;&lt;/p&gt; 
&lt;p&gt;Bridge Community Farms is set to open later in the year. As well as providing sustainable jobs, it will provide a therapeutic environment for people living with mental health conditions such as depression and post-traumatic stress disorder. The farm will also have study facilities for children and young people who want to learn horticulture, food preparation and basic business skills. All profits will be invested back into the farm.&lt;/p&gt;</story><publish>2014-05-17 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:46:00</lastModified><lastModifiedUnix>1440499560</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/716/bridge_community_farms_receives_____36_000_donation</item_location></blog><blog><ArticleID>455</ArticleID><title>E-commerce Trend Tracker - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2014/05/ecommercehow-people-shop-online-infographic.jpg" alt="" width="640" height="1399" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/digital-marketing-strategy/shopping-activities-using-social-media-infographic/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-16 18:01:50</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/455/e-commerce_trend_tracker_-_infographic</item_location></blog><blog><ArticleID>454</ArticleID><title/><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://bizrateinsights.com/wp-content/uploads/2014/02/info-SocialMedia.png" alt="" width="641" height="2417" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.bizrateinsights.com/blog/2014/03/04/fun-facts-social-media-shopping/"&gt;Bizrateinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-16 17:59:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/454/fun_facts__social_media___shopping_-_infographic</item_location></blog><blog><ArticleID>453</ArticleID><title>Scandinavian ecommerce amounts to EUR 4.9 billion in Q1 2014 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-commerce/scandinavian-ecommerce-amounts-to-eur-4-9-billion-in-q1-2014-report/755163-25"&gt;this&lt;/a&gt;, during Q1 2014, 7 in 10 Nordic residents purchased items online for a total value of nearly EUR 4.9 billion (SEK 44.2 billion).&lt;/p&gt; 
&lt;p&gt;"PostNord&rsquo;s ecommerce-related B2C parcel volumes increased by 15% in the same time frame."&lt;/p&gt; 
&lt;p&gt;"75% of Norwegians shop online, while Finland records 66% of its consumers purchasing online in Q1 2014. Mailbox delivery is the most popular delivery alternative in all Nordic countries except Finland, where the preference is to pick up goods purchased online at a partner outlet."&lt;/p&gt; 
&lt;p&gt;"Out of the total EUR 4.9 billion, the report estimates that around EUR 1.1 billion (SEK 10.1 billion) was generated from ecommerce conducted by consumers via sites they consider foreign."&lt;/p&gt; 
&lt;p&gt;"33% of Nordic-region ecommerce mail items during the period came from foreign countries, according to consumer estimates. When Nordic residents shop online from foreign sites, they prefer sites from the UK."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/e-commerce/scandinavian-ecommerce-amounts-to-eur-4-9-billion-in-q1-2014-report/755163-25"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-15 13:20:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/453/scandinavian_ecommerce_amounts_to_eur_4.9_billion_in_q1_2014_-_report</item_location></blog><blog><ArticleID>452</ArticleID><title>New Frontiers for European Entrepreneurs Event</title><language>fr</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;span style="color: #1f497d;"&gt;&lt;span lang="fr-FR"&gt;EBN, en coop&#xE9;ration avec la Commission Europ&#xE9;enne, Deloitte et DIGITALEUROPE a organis&#xE9; le 29 Avril 2014, les &lt;/span&gt;&lt;/span&gt;&lt;span style="color: #1f497d;"&gt;&lt;span lang="fr-FR"&gt;&lt;strong&gt;&ldquo;New Frontiers for European Entrepreneurs Event&rdquo;&lt;/strong&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #1f497d;"&gt;&lt;span lang="fr-FR"&gt; dans les locaux de The Egg &#xE0; Bruxelles, &#xE9;v&#xE9;nement &#xA0;de succ&#xE8;s qui a repr&#xE9;sent&#xE9; une bonne occasion pour PECOS4SMEs de diffuser son action entre les acteurs d&rsquo;innovation de l'UE.&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;span style="color: #1f497d;"&gt;&lt;span lang="fr-FR"&gt;&lt;img style="display: block; margin-left: auto; margin-right: auto;" src="https://dl.dropboxusercontent.com/u/3617370/1.png" alt="" width="562" height="337" /&gt;&lt;br /&gt;&lt;br /&gt;NFFEE, essentiellement un regroupement des plusieurs initiatives europ&#xE9;ennes d&#xE9;di&#xE9;s &#xE0; la promotion de l'innovation, de la cr&#xE9;ativit&#xE9; et de l&rsquo; esprit d'entreprise tout en envisageant la croissance en Europe, a pr&#xE9;sent&#xE9; les meilleurs 100 + start-ups technologique, les entrepreneurs et les PMEs Europ&#xE9;ennes avec un potentiel de croissance exponentielle dans les march&#xE9;s internationaux et les a r&#xE9;unies avec les investisseurs, les mentors etles interm&#xE9;diaires de soutien aux entreprises .&lt;br /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;span style="color: #1f497d;"&gt;&lt;span lang="fr-FR"&gt;&lt;img style="display: block; margin-left: auto; margin-right: auto;" src="https://dl.dropboxusercontent.com/u/3617370/2.png" alt="" width="466" height="700" /&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" align="JUSTIFY"&gt;&lt;span style="color: #1f497d;"&gt;&lt;span lang="fr-FR"&gt;&lt;br /&gt;Avec un stand d&#xE9;di&#xE9; et &#xE9;tant le sujet principal d'un court atelier, PECOS4SMEs faisait partie d'une s&#xE9;rie de pr&#xE9;sentations sur la formation des investisseurs, l'internalisation et l'acc&#xE9;l&#xE9;ration des activit&#xE9;s des entreprises et sur leurs possibilit&#xE9;s de interaction avec des investisseur surtout au niveau transfrontali&#xE8;re.&lt;br /&gt;&lt;br /&gt;Le projet, m&#xEA;me en se concentrant sur des aspects secondaires en rapport avec les sujets principaux de la conf&#xE9;rence, a re&#xE7;u plusieurs expressions d'int&#xE9;r&#xEA;t en relation au d&#xE9;veloppement de l&rsquo;e-commerce en Europe de part des intervenants, avec un bon niveau de participation &#xE0; sa pr&#xE9;sentation et a cr&#xE9;&#xE9; les conditions pour une s&#xE9;rie de futurs possibles contacts .&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm;" lang="fr-FR" align="JUSTIFY"&gt;&#xA0;&lt;/p&gt;</story><publish>2014-05-14 00:46:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/452/new_frontiers_for_european_entrepreneurs_event</item_location></blog><blog><ArticleID>451</ArticleID><title>Marc Barach, Jumio: "The challenges of payment security have always been a balancing act"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.thepaypers.com/default/marc-barach-jumio-the-challenges-of-payment-security-have-always-been-a-balancing-act-/755130-0"&gt;The Paypers&lt;/a&gt; published an interview with Marc Barach, Jumio, on the subject of payment security.&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"As mobile consumers, we seem to have a voracious appetite to get the full range of life&rsquo;s tasks accomplished on our connected devices. Conducting shopping, travel, banking, investing and more are now commonplace, but each one of these activities at some point requires the consumer to fill out long forms on their device. And that&rsquo;s the problem. Numerous studies show that the more data a consumer must key enter in order to complete a process, the greater is their drop off. That&rsquo;s something businesses cannot afford. Jumio&rsquo;s mobile offerings use computer vision technology to scan and validate credentials obviating the need for time-consuming key entry. This allows consumers using our clients&rsquo; apps to speed though sign-up and checkout processes, which translates into higher completion rates and satisfaction. This service is offered through three of our products: Netverify, Netswipe and Fastfill."&lt;/p&gt; 
&lt;p&gt;"The challenges of payment security have always been a balancing act. The industry is often toggling between making the payment process as convenient as possible for the consumer yet safe for the merchant. If that&rsquo;s out of balance, which is often the case, the merchant is always on the failing end from either losing customers or having high chargeback and fraud costs. The two objectives, ease-of-use and fraud control, have historically been at opposite ends of the continuum &ndash; typically when security goes up, the consumer suffers and, if security is lax, the merchant suffers. Jumio has developed a service that breaks open that paradigm &ndash; so that both security and consumer experience are improved."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"Companies such as Amazon pioneered the &lsquo;one click&rsquo; purchase which is incredibly popular with consumers but, in our view, isn&rsquo;t the end of the line. We&rsquo;re working toward the goal of &lsquo;no key entry&rsquo; transactions, which represents the next step on the ease-of-use trajectory. This means that real-time authentication activities need to take place behind the scenes while the consumer sails through the transaction. Online merchants spend so much time, money and energy getting people to their websites and apps and often forget that getting them successfully through the sign-up and checkout processes are just as important to meeting their revenue goals."&lt;/p&gt; 
&lt;p&gt;"Most security processes today use indirect ways such as knowledge-based authentication to authenticate the ID of the transacting customer. These can be effective, but none of them are as good as using the source document (passport, driver license, government ID) or as consumer friendly. Fast, easy and intuitive processes are what create great consumer experiences, which contribute to higher completion rates and revenue. As consumers become more sophisticated, especially on mobile, the tolerance for slow and complex processes is diminishing. At the end of the day, merchants have to figure out how to manage fraud without turning away legitimate consumers. Our whole business is built around making sure we do exactly that."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.thepaypers.com/default/marc-barach-jumio-the-challenges-of-payment-security-have-always-been-a-balancing-act-/755130-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-14 00:30:36</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/451/marc_barach__jumio___the_challenges_of_payment_security_have_always_been_a_balancing_act_</item_location></blog><blog><ArticleID>449</ArticleID><title>North America: same-day delivery is a trend among cross-channel, e-tailers </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/north-america-same-day-delivery-is-a-trend-among-cross-channel-e-tailers/755109-0"&gt;this&lt;/a&gt;, in the North American ecommerce market, more merchants in the US offer free and same-day delivery options, while the larger ones are developing their own delivery fleets.&lt;/p&gt; 
&lt;p&gt;"fact is a result of demand of consumers for free and convenient delivery which is driving online retailers and delivery service providers to look for a wider range of delivery methods such quick delivery, growth of the free delivery option, and a movement of some retailers to establish their own logistics and delivery services."&lt;/p&gt; 
&lt;p&gt;"The same-day delivery has become a trend among cross-channel and online merchants. However, less than 10% of shoppers think that same delivery is a prime factor in shopping. More than three quarters of online shoppers are fond of free delivery more than same day delivery. Free or low cost shipping has been the most important aspect of the online shopping experience for the majority of online shoppers in Canada, also."&lt;/p&gt;</story><publish>2014-05-13 18:49:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/449/north_america__same-day_delivery_is_a_trend_among_cross-channel__e-tailers_</item_location></blog><blog><ArticleID>448</ArticleID><title>Day by day increasing demand of gamification in e Commerce world</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"Gamification has been adopted in one form or the other for years now. This phenomenon has given structure to the process by not only incorporating game-like techniques in the initial design process but also by quantifying the results and outcomes. This has been enabled by the coming together of analytics, automation and&#xA0;behaviour modification. Analytics is essential to fuel the change that gamification will bring about. It provides the tools and technology required to study the behavioral data being collected, to understand the modification taking place, how these aspects are affecting business and where we can make further refinements. As user interfaces change rapidly and new mobile devices flood the market expanding the range of business problems gamification can be applied to, analytics will allow gamification to be systematized into organizations at scale. This will also be key to proving if the detractors were right all along by calling gamification nothing but a fad that uses shallow and exploitative ways to propagate marketing &lsquo;evil&rsquo;."&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;&ldquo;We predict that by 2014, 80 percent of current gamified applications will fail to meet business objectives, primarily due to poor design. This design includes defining business objectives&hellip;In the longer term, as design practices improve and organizations focus on defining clear business objectives, gamification will have a significant business impact.&rdquo;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://blog.zeetashop.com/?p=155"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-12 16:03:03</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/448/day_by_day_increasing_demand_of_gamification_in_e_commerce_world</item_location></blog><blog><ArticleID>447</ArticleID><title>Marc Terry, VocaLink: "Consumers across the world are adopting a 24/7 mobile lifestyle"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.thepaypers.com/default/marc-terry-vocalink-consumers-across-the-world-are-adopting-a-24-7-mobile-lifestyle-/755100-0"&gt;The Paypers&lt;/a&gt; published an interview with Marc Terry from VocaLink, on subject of world-class payments systems.&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"Real-time payment systems offer the ability for 24/7 instantaneous bank account-to-bank account credit transfers across different channels, providing a source of competitive advantage for governments, banks and corporates. To expand this, overlay services, such as digital payments initiation propositions, utilise and leverage real-time capabilities that underpin the banks&rsquo; business case and provide maximum returns on investment. The underlying infrastructure enables banks to launch game-changing products and services that provide real customer value and position the banks, in particular the bank account, at the centre of the payment process. The latter is extremely important as many non-banks are beginning to extract great value from the payments process and more importantly the customer relationship."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"Consumers across the world are adopting a 24/7 mobile lifestyle, evidenced by the fact that m-commerce is growing 10 times faster than e-commerce. It is critical that the underlying payments structure is fit for purpose and capable of meeting the technological demands of overlay services in the digital age. Real-time technology is playing a leading role in driving the development and proliferation of mobile payments. Zapp, an independent VocaLink subsidiary, will allow mobile payments between the bank accounts of consumers and merchants, using existing mobile banking applications providing secure payments when it goes live later this year. The initiative will put the bank account back at the heart of payments."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;"&bull; Implementation of a real time payments infrastructure is essential&lt;br /&gt;&#xA0;&bull; Creating payment structures that can address the needs of the digital age&lt;br /&gt;&#xA0;&bull; Collaboration and ubiquity are vital ingredients of a successful payments implementation&lt;br /&gt;&#xA0;Plus &ndash; political desire to create a road map (ie. government support or that of a central bank are to drive this through and make it ubiquitous)."&lt;/p&gt; 
&lt;p style="text-align: justify;"&gt;Full interview &lt;a href="http://www.thepaypers.com/default/marc-terry-vocalink-consumers-across-the-world-are-adopting-a-24-7-mobile-lifestyle-/755100-0"&gt;here&lt;/a&gt;. &lt;/p&gt;</story><publish>2014-05-11 10:03:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/447/marc_terry__vocalink___consumers_across_the_world_are_adopting_a_24_7_mobile_lifestyle_</item_location></blog><blog><ArticleID>446</ArticleID><title>Cross-border ecommerce is relatively small</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.crossborder-ecommerce.com/shanghai-cross-border-e-commerce-conference-may-22-23/"&gt;Crossborder-ecommerce.com&lt;/a&gt; published an article, where they write:&lt;/p&gt; 
&lt;p&gt;"Annual volumes of China&rsquo;s cross-border online shopping have reached USD 2.92 billion in 2012 and by 2015, this segment is projected to surpass USD 8.11 billion. This growth is making the area an attractive one for banks and non-banks."&lt;/p&gt; 
&lt;p&gt;"Today, cross-border ecommerce is relatively small &ndash; at 8 percent of online commerce &ndash; so there&rsquo;s lot of room for growth. E-commerce opportunities, the increased penetration of smartphones, the fast technological developments and innovative products and services made merchants in Asia-Pacific, and worldwide, realize that brick and mortar is not the most important starting point of their business, and that online shopping connected to an unlimited base of customers could actually help them save money, adapt quicker to the new technology and reach out faster to new customers. Selling online in multiple geographies is the holy grail of retail, but it is the most complex commerce territory to conquer with the ability to accept in-country payment methods as the main battle to be won. The key to successful cross-border online shopping is to offer the shoppers the same services online as they have received in-store for years, with the ability to pay in their own language, currency, and preferred (local) payment method."&lt;/p&gt; 
&lt;p&gt;"Enhancing cross-border ecommerce and making it transparent, domestic and profitable, has strategic importance for Payvision; we believe that sharing knowledge within the global acquiring network, in which different stakeholders cooperate with each other, will ultimately prove to be profitable for all participants in the ecommerce landscape. Different aspects of international expansion and cross-border ecommerce such as &lt;a href="http://www.crossborder-ecommerce.com/category/risk-fraud/"&gt;fraud &amp; risk management&lt;/a&gt;, logistics, &lt;a href="http://www.crossborder-ecommerce.com/payment-processing-trends/"&gt;payment processing&lt;/a&gt;, or &lt;a href="http://www.crossborder-ecommerce.com/category/law-legislation/"&gt;law &amp; legislation&lt;/a&gt; have to be thoroughly understood by ecommerce players around the world in order for them to really benefit from the immense business opportunities raised by the digital era."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.crossborder-ecommerce.com/shanghai-cross-border-e-commerce-conference-may-22-23/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-09 20:37:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/446/cross-border_ecommerce_is_relatively_small</item_location></blog><blog><ArticleID>445</ArticleID><title>Planning For Real</title><language>en</language><keywords/><summary>Nornir is part of a European Commision funded project that is developing new language versions of the UK Planning For Real programme that is based in the UK.</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/445</image><image_caption/><story>&lt;p&gt;Nornir is part of a European Commision funded project that is developing new language versions of the UK Planning For Real programme that is based in the UK. For more information see the link below:&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.planningforreal.org.uk/"&gt;http://www.planningforreal.org.uk/&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;Partner countries are France, Turkey, Italy and Poland. The trechniques of community action planning are being used to address the issue how all sections of European society can engage effectively in policy making.&lt;/p&gt; 
&lt;p&gt;With less public funding available for investment in regeneration, concerted action takes place to address the challenges and problems faced by communities across the EU. That will depend on characteristics, opportunities and threats that define each community and their capacity to respond to the subsequent challenges.&#xA0;&#xA0; When developed effectively, grass-root involvement in the regeneration process can remove the barriers to economic growth and provide the opportunities to tackle disadvantage, deprivation and dilapidation.&lt;/p&gt; 
&lt;p&gt;The Planning for Real project will help to provide training and resources to help facilitate this in all the partner countries. For more information please visit the project web site.:&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.planningforreal.org.uk/planning-for-real-in-europe/"&gt;http://www.planningforreal.org.uk/planning-for-real-in-europe/&lt;/a&gt;&lt;/p&gt;</story><publish>2014-05-09 13:17:44</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-05-09 14:12:06</lastModified><lastModifiedUnix>1399644726</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/445/planning_for_real</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/445/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/445/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/445/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/445/thumb?size=default</image_default></blog><blog><ArticleID>444</ArticleID><title>PECOS4SMEs - la description en fran ais</title><language>fr</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;span lang="FR"&gt;PECOS4SMEs est un projet innovant qui vise &#xE0; stimuler le potentiel des PMEs actives dans le commerce en ligne en leur offrant un programme de formation personnalis&#xE9; qui facilite la mise en &oelig;uvre de strat&#xE9;gies d'e-commerce efficaces et adapt&#xE9;es &#xE0; leurs besoins sp&#xE9;cifiques.&lt;/span&gt;&lt;/p&gt;</story><publish>2014-05-09 12:05:22</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/444/pecos4smes_-_la_description_en_fran____ais</item_location></blog><blog><ArticleID>443</ArticleID><title>5     Forrester      '  '    2014</title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Tau;&omicron; 2013 &upsilon;&pi; &rho;&xi;&epsilon; &tau;&omicron;  &tau;&omicron;&sigmaf; &kappa;&alpha;&tau;  &tau;&omicron; &omicron;&pi;&omicron; &omicron; &tau;&omicron; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; ' &epsilon;&mu;&pi; '&rho;&iota;&omicron; &pi;&alpha;&gamma;&kappa;&omicron;&sigma;&mu; &omega;&sigmaf; &gamma;&nu; &rho;&iota;&sigma;&epsilon; &sigma;&eta;&mu;&alpha;&nu;&tau;&iota;&kappa;  &alpha;&nu; &kappa;&alpha;&mu;&psi;&eta; &kappa;&alpha;&iota; &pi;&rho; '&sigma;&phi;&alpha;&tau;&eta;  &kappa;&theta;&epsilon;&sigma;&eta; &tau;&eta;&sigmaf; Forrester Research &pi;&rho;&omicron;&beta;&lambda; &pi;&epsilon;&iota; &pi;&omega;&sigmaf; &kappa;&alpha;&iota; &tau;&omicron; 2014 &theta;&alpha; &epsilon; &nu;&alpha;&iota; &mu; &alpha; &alpha;&nu; &lambda;&omicron;&gamma;&eta; &chi;&rho;&omicron;&nu;&iota; . &Alpha;&nu;&alpha;&lambda;&upsilon;&tau;&iota;&kappa; '&tau;&epsilon;&rho;&alpha; &sigma;&tau;&eta;&nu; &pi;&iota;&omicron; &pi;&rho; '&sigma;&phi;&alpha;&tau;&eta;  &kappa;&theta;&epsilon;&sigma;  &tau;&eta;&sigmaf; &eta; &epsilon;&tau;&alpha;&iota;&rho;&epsilon; &alpha; &pi;&rho;&omicron;&chi; &rho;&eta;&sigma;&epsilon; &kappa;&alpha;&iota; &sigma;&epsilon; &mu; &alpha; &sigma;&epsilon;&iota;&rho;  5 &pi;&rho;&omicron;&beta;&lambda; &psi;&epsilon;&omega;&nu; &gamma;&iota;&alpha; &tau;&eta;&nu; &tau;&rho; &chi;&omicron;&upsilon;&sigma;&alpha; &pi;&epsilon;&rho; &omicron;&delta;&omicron;.&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Tau;&alpha; &beta;&alpha;&sigma;&iota;&kappa; '&tau;&epsilon;&rho;&alpha; &alpha;&pi; ' &tau;&alpha; &sigma;&eta;&mu;&epsilon; &alpha; &tau;&eta;&sigmaf;  &kappa;&theta;&epsilon;&sigma;&eta;&sigmaf; &tau;&eta;&sigmaf; Forrester &alpha;&nu;&alpha;&phi; &rho;&omicron;&upsilon;&nu; &pi;&omega;&sigmaf; &kappa;&alpha;&iota; &tau;&omicron; 2014 &theta;&alpha; &epsilon; &nu;&alpha;&iota; &mu; &alpha; &chi;&rho;&omicron;&nu;&iota;   '&pi;&omicron;&upsilon; &tau;&omicron; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; ' &epsilon;&mu;&pi; '&rho;&iota;&omicron; &theta;&alpha; &epsilon;&nu;&iota;&sigma;&chi; &sigma;&epsilon;&iota; &tau;&eta; &theta; &sigma;&eta; &tau;&omicron;&upsilon; &kappa;&alpha;&theta; &sigmaf; &omicron;&iota; &epsilon;&pi;&iota;&chi;&epsilon;&iota;&rho; &sigma;&epsilon;&iota;&sigmaf; &delta;&epsilon; &chi;&nu;&omicron;&upsilon;&nu; &pi;&lambda; &omicron;&nu; &nu;&alpha; &epsilon;&pi;&epsilon;&nu;&delta; &omicron;&upsilon;&nu; &sigma;&eta;&mu;&alpha;&nu;&tau;&iota;&kappa;  &kappa;&alpha;&iota; &sigma;&upsilon;&sigma;&tau;&eta;&mu;&alpha;&tau;&iota;&kappa;  &alpha;&lambda;&lambda;  &kappa;&alpha;&iota; &omicron;&iota; &kappa;&alpha;&tau;&alpha;&nu;&alpha;&lambda;&omega;&tau; &sigmaf; &theta;&alpha; &sigma;&upsilon;&nu;&epsilon;&chi; &sigma;&omicron;&upsilon;&nu; &nu;&alpha; &kappa;&iota;&nu;&omicron; &nu;&tau;&alpha;&iota; &pi;&rho;&omicron;&sigmaf; &tau;&iota;&sigmaf; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; &sigmaf; &alpha;&gamma;&omicron;&rho; &sigmaf; &alpha;&xi;&iota;&omicron;&pi;&omicron;&iota; &nu;&tau;&alpha;&sigmaf; &tau;&alpha; &pi;&lambda;&epsilon;&omicron;&nu;&epsilon;&kappa;&tau; &mu;&alpha;&tau;&alpha; &pi;&omicron;&upsilon; &pi;&alpha;&rho; &chi;&omicron;&upsilon;&nu;.&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Delta;&iota;&alpha;&beta; &sigma;&tau;&epsilon; &pi;&epsilon;&rho;&iota;&sigma;&sigma; '&tau;&epsilon;&rho;&alpha; &epsilon;&delta; : &lt;a href="http://www.businessnews.gr/article/1428/5-provlepseis-tis-forrester-gia-ilektroniko-emporio-2014"&gt;http://www.businessnews.gr/article/1428/5-provlepseis-tis-forrester-gia-ilektroniko-emporio-2014&lt;/a&gt; &lt;/span&gt;&lt;/p&gt;</story><publish>2014-05-09 11:47:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/443/5___________________________________________________________________forrester______________________________________________________________________________________________________________2014</item_location></blog><blog><ArticleID>442</ArticleID><title> " '  ' :  '   '   ' '     </title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&#xA0;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span style="font-family: Calibri,sans-serif;"&gt;&lt;span style="font-size: small;"&gt;&lt;span style="color: #000a1b;"&gt;&lt;span lang="el-GR"&gt;&Tau;&omicron; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; ' &epsilon;&mu;&pi; '&rho;&iota;&omicron; (&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;e&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;&lt;span lang="el-GR"&gt;-&epsilon;&mu;&pi; '&rho;&iota;&omicron;) &epsilon; &nu;&alpha;&iota;  &nu;&alpha;&sigmaf; &tau;&omicron;&mu; &alpha;&sigmaf; &tau;&eta;&sigmaf; &omicron;&iota;&kappa;&omicron;&nu;&omicron;&mu; &alpha;&sigmaf;,  '&pi;&omicron;&upsilon; &eta; &alpha;&gamma;&omicron;&rho;  &kappa;&alpha;&iota; &pi; &lambda;&eta;&sigma;&eta; &tau;&omega;&nu; &pi;&rho;&omicron; '&nu;&tau;&omega;&nu;   &upsilon;&pi;&eta;&rho;&epsilon;&sigma;&iota; &nu; &delta;&iota;&epsilon;&xi; &gamma;&epsilon;&tau;&alpha;&iota; &mu; &sigma;&omega; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; &nu; &sigma;&upsilon;&sigma;&tau;&eta;&mu; &tau;&omega;&nu;,  '&pi;&omega;&sigmaf; &tau;&omicron; &Delta;&iota;&alpha;&delta; &kappa;&tau;&upsilon;&omicron; &kappa;&alpha;&iota;  &lambda;&lambda;&alpha; &delta; &kappa;&tau;&upsilon;&alpha; &upsilon;&pi;&omicron;&lambda;&omicron;&gamma;&iota;&sigma;&tau; &nu;. &Tau;&omicron; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; ' &epsilon;&mu;&pi; '&rho;&iota;&omicron; &sigma;&chi;&epsilon;&tau; &zeta;&epsilon;&tau;&alpha;&iota; &mu;&epsilon; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma; &epsilon;&sigmaf;  '&pi;&omega;&sigmaf; &tau;&omicron; &kappa;&iota;&nu;&eta;&tau; ' &epsilon;&mu;&pi; '&rho;&iota;&omicron;, &eta; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;  &mu;&epsilon;&tau;&alpha;&phi;&omicron;&rho;  &kappa;&epsilon;&phi;&alpha;&lambda;&alpha; &omega;&nu;, &eta; &delta;&iota;&alpha;&chi;&epsilon; &rho;&iota;&sigma;&eta; &epsilon;&phi;&omicron;&delta;&iota;&alpha;&sigma;&tau;&iota;&kappa; &sigmaf; &alpha;&lambda;&upsilon;&sigma; &delta;&alpha;&sigmaf; &kappa;&alpha;&iota; &tau;&omicron; &mu; &rho;&kappa;&epsilon;&tau;&iota;&nu;&gamma;&kappa; &Delta;&iota;&alpha;&delta;&iota;&kappa;&tau; &omicron;&upsilon;. &Tau;&omicron; &sigma; &gamma;&chi;&rho;&omicron;&nu;&omicron; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa; ' &epsilon;&mu;&pi; '&rho;&iota;&omicron; &sigma;&upsilon;&nu; &theta;&omega;&sigmaf; &chi;&rho;&eta;&sigma;&iota;&mu;&omicron;&pi;&omicron;&iota;&epsilon;  &tau;&omicron; &lt;/span&gt;&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;World&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;Wide&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;Web&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;&lt;span lang="el-GR"&gt;, &alpha;&lambda;&lambda;  &mu;&pi;&omicron;&rho;&epsilon;  &epsilon;&pi; &sigma;&eta;&sigmaf; &nu;&alpha; &pi;&epsilon;&rho;&iota;&lambda;&alpha;&mu;&beta; &nu;&epsilon;&iota;  &nu;&alpha; &epsilon;&upsilon;&rho; &tau;&epsilon;&rho;&omicron; &phi; &sigma;&mu;&alpha; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;&iota; &nu;,  '&pi;&omega;&sigmaf; &lt;/span&gt;&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;e&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;&lt;span lang="el-GR"&gt;-&lt;/span&gt;&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;mail&lt;/span&gt;&lt;span style="color: #000a1b;"&gt;&lt;span lang="el-GR"&gt;, &kappa;&iota;&nu;&eta;&tau; &sigmaf; &sigma;&upsilon;&sigma;&kappa;&epsilon;&upsilon; &sigmaf;, &mu; &sigma;&alpha; &kappa;&omicron;&iota;&nu;&omega;&nu;&iota;&kappa; &sigmaf; &delta;&iota;&kappa;&tau; &omega;&sigma;&eta;&sigmaf; &kappa;&alpha;&iota; &sigma;&tau;&alpha;&theta;&epsilon;&rho;  &tau;&eta;&lambda;&epsilon;&phi;&omega;&nu; &alpha;.&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&#xA0;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Delta;&iota;&alpha;&beta; &sigma;&tau;&epsilon; &pi;&epsilon;&rho;&iota;&sigma;&sigma; '&tau;&epsilon;&rho;&alpha; &epsilon;&delta; : &lt;a href="http://bit.ly/1iqX999"&gt;http://bit.ly/1iqX999&lt;/a&gt; &lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&#xA0;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&#xA0;&lt;/p&gt;</story><publish>2014-05-09 11:46:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/442/___________________________________________________________________________________________________________________________________________________________________________________________________________________________</item_location></blog><blog><ArticleID>441</ArticleID><title>      25%    " '  '   -C   2013  '   </title><language>gr</language><keywords/><summary/><image/><image_caption/><story>&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Omicron;&lambda;&omicron;&kappa;&lambda;&eta;&rho; &theta;&eta;&kappa;&epsilon; &pi;&rho; '&sigma;&phi;&alpha;&tau;&alpha; &eta; &epsilon;&tau; &sigma;&iota;&alpha;  &rho;&epsilon;&upsilon;&nu;&alpha; &tau;&omicron;&upsilon; &eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;&omicron;  &epsilon;&mu;&pi;&omicron;&rho; &omicron;&upsilon; B-C &pi;&omicron;&upsilon; &pi;&rho;&alpha;&gamma;&mu;&alpha;&tau;&omicron;&pi;&omicron;&iota;&epsilon;  &epsilon;&delta;  &kappa;&alpha;&iota; 5 &chi;&rho; '&nu;&iota;&alpha; &tau;&omicron; &Epsilon;&rho;&gamma;&alpha;&sigma;&tau; &rho;&iota;&omicron; &Eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;&omicron;  &Epsilon;&mu;&pi;&omicron;&rho; &omicron;&upsilon; (ELTRUN) &tau;&omicron;&upsilon; &Omicron;&iota;&kappa;&omicron;&nu;&omicron;&mu;&iota;&kappa;&omicron;  &Pi;&alpha;&nu;&epsilon;&pi;&iota;&sigma;&tau;&eta;&mu; &omicron;&upsilon; &Alpha;&theta;&eta;&nu; &nu;. &Tau;&alpha; &kappa; &rho;&iota;&alpha; &sigma;&upsilon;&mu;&pi;&epsilon;&rho; &sigma;&mu;&alpha;&tau;&alpha; &pi;&alpha;&rho;&omicron;&upsilon;&sigma;&iota; &sigma;&theta;&eta;&kappa;&alpha;&nu; &tau;&eta;&nu; &Tau;&rho; &tau;&eta; 3 &Delta;&epsilon;&kappa;&epsilon;&mu;&beta;&rho; &omicron;&upsilon; &sigma;&tau;&omicron; 9&omicron; &Sigma;&upsilon;&nu; &delta;&rho;&iota;&omicron; &Kappa;&alpha;&iota;&nu;&omicron;&tau;&omicron;&mu; &alpha;&sigmaf; &tau;&omicron;&upsilon; &Delta;&iota;&alpha;&delta;&iota;&kappa;&tau; &omicron;&upsilon; &kappa;&alpha;&iota; &Eta;&lambda;&epsilon;&kappa;&tau;&rho;. &Epsilon;&pi;&iota;&chi;&epsilon;&iota;&rho;&epsilon; &nu; (&pi;&omicron;&upsilon; &omicron;&rho;&gamma;&alpha;&nu; &nu;&epsilon;&iota; &tau;&omicron; &Epsilon;&Iota;&Pi; / &Epsilon;&Epsilon;&Delta;&Epsilon; &kappa;&alpha;&iota; &tau;&omicron; ELTRUN / &Omicron;&Pi;&Alpha;). &lt;/span&gt;&lt;/p&gt; 
&lt;p style="margin-bottom: 0cm; line-height: 100%;"&gt;&lt;span lang="el-GR"&gt;&Delta;&iota;&alpha;&beta; &sigma;&tau;&epsilon; &pi;&epsilon;&rho;&iota;&sigma;&sigma; '&tau;&epsilon;&rho;&alpha; &epsilon;&delta; : &lt;a href="http://www.eltrun.gr/e-commerce-survey-2013/#sthash.y3dXeTUs.dpuf"&gt;http://www.eltrun.gr/e-commerce-survey-2013/#sthash.y3dXeTUs.dpuf&lt;/a&gt; &lt;/span&gt;&lt;/p&gt;</story><publish>2014-05-09 11:44:26</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/441/_________________________________________________________________________________25_______________________________________________________________________________________________-c___________2013____________________________________________</item_location></blog><blog><ArticleID>440</ArticleID><title>Mobile   an increasingly important channel for merchants</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/mobile-an-increasingly-important-channel-for-merchants/755081-0"&gt;this&lt;/a&gt;, when it comes to mobile adoption, the insurance and telecoms industries lag behind. However, the two industries are among the highest-ranked of those planning to add a mobile offering by the end of 2014.&lt;/p&gt; 
&lt;p&gt;"The same source unveils that mobile is already an increasingly important channel for merchants, with 86% of respondents declaring they will have mobile capabilities in place by the end of 2014. Moreover, almost two thirds (63%) already support mobile in some capacity and over half (55%) of merchants with annual revenues greater than USD 50 million currently offer a dedicated mobile website, while 66% support a mobile app for online shopping."&lt;/p&gt; 
&lt;p&gt;"Research also point out that the sectors most actively supporting mobile already are mass merchants (91%), gaming (82%) and books/music/video (76%). On the other hand, sectors that are not currently as mobile friendly are insurance (50%) and telecoms (63%), with merchants surveyed in these sectors still only in the planning stages of developing support specific for mobile."&lt;/p&gt;</story><publish>2014-05-08 22:46:03</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/440/mobile__________an_increasingly_important_channel_for_merchants</item_location></blog><blog><ArticleID>439</ArticleID><title>Verified by Visa, MasterCard SecureCode take the lead in consumer authentication programs - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-identity-security-online-fraud/verified-by-visa-mastercard-securecode-take-the-lead-in-consumer-authentication-programs-report/755056-26"&gt;this&lt;/a&gt;, Verified by Visa and MasterCard SecureCode are by far the most widespread authentication solutions, with 80% of businesses which participate in at least one Consumer Authentication program using these methods.&lt;/p&gt; 
&lt;p&gt;"According to the 2014 Consumer Authentication Survey released by CardinalCommerce, at least 75% of issuers, gateways and card associations support Consumer Authentication programs. More than 66% of acquirers and payment service providers along with more than half of fraud vendors and ecommerce platforms also support Consumer Authentication."&lt;/p&gt; 
&lt;p&gt;"When it comes to merchants, the reports shows that almost half of those surveyed were merchants currently using Consumer Authentication. 90% of respondents who use a Consumer Authentication program believe the program is somewhat to highly valuable. Only 3% overall stated that Consumer Authentication has no value. 81% of merchants are happy with their Consumer Authentication solution. Additionally, for those that are using it already, once it is implemented as a technique in their program they tend to stick with it."&lt;/p&gt; 
&lt;p&gt;"Larger merchants are more likely to use Consumer Authentication. They are also the most likely to support Verified by Visa and MasterCard SecureCode. Amongst merchants with an annual revenue greater than USD 50 million, 93% support Verified by Visa and 83% MasterCard SecureCode. Smaller merchants are more likely to use alternative forms of authentication, such as e-mail verification or Google Authenticator."&lt;/p&gt; 
&lt;p&gt;"The survey mentions that amongst merchants currently not using Consumer Authentication, 20% are concerned with the effect it might have on sales conversion and 13% worry about changing the user experience. Almost 1/3 of respondents not using Consumer Authentication have concerns about its impact on users and conversion."&lt;/p&gt;</story><publish>2014-05-07 20:27:51</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/439/verified_by_visa__mastercard_securecode_take_the_lead_in_consumer_authentication_programs_-_report</item_location></blog><blog><ArticleID>438</ArticleID><title>Financial cyberattacks on the way up</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-identity-security-online-fraud/financial-cyberattacks-on-the-way-up/755031-26"&gt;this&lt;/a&gt;, cybercriminals all over the world are trying harder than ever to acquire confidential user data and steal money from bank accounts by creating fake websites and web pages imitating financial organizations or internet resources.&lt;/p&gt; 
&lt;p&gt;"According to data from threat management solutions developer Kaspersky Lab, this fraudulent scheme, also knows as phishing, targeted more financial institutions in 2013, when the number of attacks on banking websites, online stores and e-payment systems increased to 31.45% from the 22.95% recorded in 2012."&lt;/p&gt; 
&lt;p&gt;"The same source unveils that in 2013, in the Philippines, banks were the most attractive targets, which accounted for 70.6 % of all financial phishing activities, a sharp increase from the 52% recorded in 2012. Overall, the number of phishing attacks targeting banks almost doubled from 11.92% in 2012 to 22.2% in 2013. On the other hand, the number of attacks on online stores increased insignificantly by 8.5 percentage points while those targeting payment systems dropped by 2.63 percentage points."&lt;/p&gt;</story><publish>2014-05-07 20:14:50</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/438/financial_cyberattacks_on_the_way_up</item_location></blog><blog><ArticleID>437</ArticleID><title>Fake Facebook app targets users' bank accounts</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-identity-security-online-fraud/fake-facebook-app-targets-users-bank-accounts/755017-26"&gt;this&lt;/a&gt;, security experts have discovered an application which attempts to monitor communications on Android smartphones.&lt;/p&gt; 
&lt;p&gt;"The application, called iBanking, is able to spy on phone calls and SMSs on Android phones and tricks users into installing a fake Facebook application. Once installed, it demands a phone number so that hackers can take over a user's bank account."&lt;/p&gt; 
&lt;p&gt;"This bot is extremely invasive, because hackers are able to listen to calls been made, intercept SMS messages and even listen to private conversations."&lt;/p&gt; 
&lt;p&gt;"Some of the warning signs include the fact that the application is hosted on a third-party website and is riddled with spelling and grammar errors."&lt;/p&gt;</story><publish>2014-05-07 20:11:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/437/fake_facebook_app_targets_users__bank_accounts</item_location></blog><blog><ArticleID>436</ArticleID><title>Mastercard unveils new commerce accelerator programme</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Startup &lt;a href="http://startups.co.uk/mastercard-unveils-new-e-commerce-accelerator-programme/"&gt;writes&lt;/a&gt;: "Global payments giant Mastercard today announced the launch of a new retail accelerator, set to give a group of European start-ups the tools they need to achieve rapid growth."&lt;/p&gt; 
&lt;div class="content-main"&gt; 
&lt;p&gt;"Entitled Start Path, the 12-month programme will give up to eight early-stage retail companies a wide-ranging package of support, including dedicated space, mentorship and customised learning, en route to securing their first Series A funding."&lt;/p&gt; 
&lt;p&gt;"As part of the process, each company will also gain the chance to pilot its offering with one of the scheme&rsquo;s commercial partners, which include ASOS and Capital One amongst others."&lt;/p&gt; 
&lt;/div&gt; 
&lt;div class="content-main"&gt;More info &lt;a href="http://startups.co.uk/mastercard-unveils-new-e-commerce-accelerator-programme/"&gt;here&lt;/a&gt;.&lt;/div&gt;</story><publish>2014-05-06 20:04:38</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/436/mastercard_unveils_new_commerce_accelerator_programme</item_location></blog><blog><ArticleID>435</ArticleID><title>New #AmazonCart feature lets you shop using Twitter</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.dailydot.com/communities/twitter/"&gt;Twitter&lt;/a&gt; and &lt;a href="http://www.dailydot.com/tags/amazon/"&gt;Amazon&lt;/a&gt; have paired up for an e-commerce program called #AmazonCart. Now, users who sync up their Twitter and Amazon accounts can add items to their Amazon shopping cart simply by tweeting about them.&lt;/p&gt; 
&lt;p dir="ltr"&gt;"#AmazonCart only works when users reply to a tweet with an Amazon product link. That means tweeting &ldquo;I want Nike shoes!! #AmazonCart&rdquo; won&rsquo;t magically put a pair of Air Jordans in your account. Using #AmazonCart does not let users buy the item directly from Twitter. (Nor are you charged automatically after posting an #AmazonCart tweet.) Instead, users log into Amazon later to complete the purchase. The @MyAmazon account will send a follow-up reply tweet updating users about the status of their item."&lt;/p&gt; 
&lt;p dir="ltr"&gt;"This e-commerce partnership highlights how eager both parties are to forge connections between social networks and online retailers, but the program itself is odd. The big idea is that people who use Amazon and Twitter are regularly finding stuff they want to buy in their Twitter feed, but it&rsquo;s too inconvenient to switch over to Amazon to make that purchase. Not sure how many of those people exist, but OK. "&lt;/p&gt; 
&lt;p dir="ltr"&gt;"I suspect both Twitter and Amazon are overestimating how many people would want this service. It doesn&rsquo;t sound like it will be all that convenient, since users will still have to go to Amazon&rsquo;s website to make the actual purchase, and it requires that people publicly place items in their carts. Also, Twitter users may be more annoyed than excited by #AmazonCart if it primarily ends up increasing the number of tweets about products from retailers in their feed."&lt;/p&gt; 
&lt;p dir="ltr"&gt;&lt;iframe src="http://www.youtube.com/embed/iAm6pa9hPKA" frameborder="0" width="425" height="350"&gt;&lt;/iframe&gt;&lt;/p&gt; 
&lt;p dir="ltr"&gt;More info &lt;a href="http://www.dailydot.com/technology/twitter-amazon-amazoncart/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-05 20:41:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/435/new__amazoncart_feature_lets_you_shop_using_twitter</item_location></blog><blog><ArticleID>434</ArticleID><title>How e-commerce sparked a POS evolution</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"From &lt;a title="Shop.org Blog: Infographic: How does same-day fulfillment work?" href="http://blog.shop.org/2013/05/24/infographic-how-does-same-day-fulfillment-work/" target="_blank"&gt;same-day fulfillment&lt;/a&gt; to sites that are optimized for mobile shopping, the influence of e-commerce and m-commerce is undeniable. But what many consumers don&rsquo;t see is how different point-of-sale systems in the store, on desktops and on mobile devices act on the back-end. This innovation of retail technology has changed the industry for the better &ndash; but often at the cost of displaying an inconsistent customer experience across these channels."&lt;/p&gt; 
&lt;p&gt;Interview with NRF Vice President of Retail Technology &lt;a title="Read Tom Litchford's biography." href="http://www.nrf.com/modules.php?name=Contacts&amp;op=viewlive&amp;sp_id=136" target="_blank"&gt;Tom Litchford&lt;/a&gt; where he explains how this challenge relates to the recent &lt;a title="Learn more or download the study." href="http://www.shop.org/research/original/digitizing-store" target="_blank"&gt;Digitizing the Store&lt;/a&gt; study, which sought to quantify the convergence of point of sale and e-commerce technology and the impact this is having in stores.&lt;/p&gt; 
&lt;p&gt;"&lt;strong&gt;How has e-commerce sparked an evolution of the &lt;/strong&gt;&lt;a title="Retail's BIG Blog: The evolution of the "cash register"" href="http://blog.nrf.com/2014/01/22/the-evolution-of-the-cash-register/" target="_blank"&gt;&lt;strong&gt;modern POS system&lt;/strong&gt;&lt;/a&gt;&lt;strong&gt;?&lt;/strong&gt; Great question. Historically the &lt;em&gt;term&lt;/em&gt; POS has been applied to the physical point-of-sale solution in stores. But this research was looking at how systems were evolving that actually &lt;em&gt;transacted&lt;/em&gt; with customers &ndash; in other words, accepted payment for goods or services. Before the Internet and subsequent e-commerce systems, store-based POS was the primary, if not only, transacting system. With the rise of e-commerce, and now m-commerce, retailers and their customers have multiple &ldquo;channels&rdquo; now where they can conduct business. Unfortunately, from a technology perspective, these channels have evolved in isolation from each other. This is making it difficult for the business to present a seamless experience to the customer."&lt;/p&gt; 
&lt;p&gt;"Many retailers and industry solution providers have recognized that this &ldquo;isolated evolution&rdquo; is a problem. According to our survey, nearly 40 percent of retailers are considering a single consumer platform to manage interactions and transactions. This means retail IT teams are thinking about how to update existing infrastructure, architecture and applications &ndash; most notably within brick-and-mortar locations &ndash;&lt;em&gt;&#xA0;&lt;/em&gt;to keep pace with the constantly changing face of the industry."&lt;/p&gt; 
&lt;p&gt;"The easy answer would be to not just automatically upgrade or replace your existing POS or e-commerce solution at the next refresh cycle. Before you do that, make sure from a technology perspective that you have a roadmap that takes into account all potential customer touchpoints and channel preferences. But the discussion isn&rsquo;t as much a technology discussion as it is a business process discussion. For example, beyond compensation issues, there&rsquo;s logistics for fulfillment and replenishment. So as business leaders, make sure you&rsquo;re engaging all stakeholders to gain consensus on the path forward."&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://blog.shop.org/2014/02/24/how-e-commerce-sparked-a-pos-evolution/"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-04 14:07:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/434/how_e-commerce_sparked_a_pos_evolution</item_location></blog><blog><ArticleID>433</ArticleID><title>Blogger E-commerce and m-commerce: The next five years</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p class="BodyA"&gt;According to &lt;a href="http://www.internetretailer.com/commentary/2014/04/28/e-commerce-and-m-commerce-next-five-years?p=1"&gt;this&lt;/a&gt;, during the next five years, &lt;a title="M-commerce is critical to Internet retailing's future" href="http://www.internetretailer.com/2014/04/21/mobile-commerce-critical-internet-retailings-future" target="_self"&gt;mobile commerce will become even more influential&lt;/a&gt; than it is today. Desktop PC use will continue to drop while PC makers try making PCs and laptops function more like touchscreen mobile devices, consumers will start to buy wearable computers (including smartwatches and smartglasses), and consumers also will begin buying new web-connected devices for the home and car that combined are known as the "Internet of Things."&lt;/p&gt; 
&lt;p class="BodyA"&gt;"As a result, retailers will need to shift their focus from the type of device a consumer uses (mobile or stationary) to a consumer's location and context, Internet retailing experts predict. And because context will be key at a time when mobile devices come to dominate the way consumers interact with the web, knowing the best ways to serve customers on smartphones and tablets will remain a strategic priority for retailers, experts say. 55% of time spent with online retail today occurs on smartphones and tablets&mdash;imagine what that figure will be in five years."&lt;/p&gt; 
&lt;p class="BodyA"&gt;"In five years, e-commerce on desktops and laptops will still exist, and &lt;a title="Android tablets outsell iPads: So what?" href="http://www.internetretailer.com/2014/03/05/android-tablets-outsell-ipads-so-what" target="_self"&gt;m-commerce on smartphones and tablets&lt;/a&gt; will still exist, but to consumers, online shopping will mean researching and buying wherever they may be on whatever device is best suited to the moment or whatever device is simply handy, says Jeff Schueler, president of Usability Sciences Corp., an e-commerce and m-commerce research and consulting firm."&lt;/p&gt; 
&lt;p&gt;"In 2018, mobile commerce sales on smartphones and tablets will account for 27% of total web sales in the U.S., according to &lt;a title="eMarketer reveals what marketers spend on social network ads" href="http://www.internetretailer.com/2014/01/07/marketers-boost-their-social-network-ad-spending-37-2013" target="_self"&gt;research firm eMarketer Inc.&lt;/a&gt;, and 47% of total web sales worldwide, according to investment bank The Goldman Sachs Group Inc. The percentage globally is higher because the percentage of consumers who primarily use smartphones to access the web is much higher in developing countries with huge populations compared with the U.S."&lt;/p&gt; 
&lt;p&gt;"It should be noted that shopping on mobile devices occurs not just on the go but in the home. Some retailers like to call this "mobile in the home," meaning a customer can shop from literally any location within their homes thanks to their untethered mobile devices and home &lt;a title="Free in-store Wi-Fi is the cost of doing business" href="http://www.internetretailer.com/2013/11/05/free-store-wi-fi-cost-doing-business" target="_self"&gt;Wi-Fi networks&lt;/a&gt;. 80% of tablet shoppers and 67% of smartphone shoppers use their devices to shop in the home, according to new research from Nielsen. So mobile is still mobile, but context on the very same device can change wildly."&lt;/p&gt; 
&lt;p&gt;"Mobile devices&mdash;defined as smartphones and tablets, by far the most common definition used by retailers&mdash;will continue to be mobile anywhere and everywhere, experts say. Consumers who own smartphones are virtually never without their smartphones, no matter the time or location. And 68% of consumers who own both a desktop and a tablet take their tablets with them when they leave home at least 25% of the time; 14% take their tablets 75-99% of the time, according to research from marketing firm Adroit Digital."&lt;/p&gt;</story><publish>2014-05-03 23:32:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/433/blogger_e-commerce_and_m-commerce__the_next_five_years</item_location></blog><blog><ArticleID>432</ArticleID><title>The Evolution of e-Commerce Logistics</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"In developed economies, e-commerce logistics represents the latest big driver of change in logistics and physical distribution networks, which have evolved substantially over the past 40 years or so. Currently, it remains the case that as e-commerce continues to grow, most shippers, particularly multi-channel shippers, are still only just beginning to work out what this will entail for their distribution network infrastructures."&lt;/p&gt; 
&lt;p&gt;"From a distribution property perspective, this evolution has passed through various general phases and very broadly in the timeline as follows:&lt;/p&gt; 
&lt;ul type="disc"&gt; 
&lt;li&gt;In the 1970s, most retail stores were replenished by direct deliveries from suppliers or wholesalers.&lt;/li&gt; 
&lt;li&gt;In the 1980s, retailers started to centralize their store deliveries through new distribution centers which they controlled.&lt;/li&gt; 
&lt;li&gt;In the 1990s, global sourcing (for non-food products) took off, with many retailers developing import centers to receive and process mostly containerized imports.&lt;/li&gt; 
&lt;li&gt;From around 2000, e-commerce began to rapidly expand with pure-play (internet only) retailers leading the way in establishing e-fulfillment distribution networks"&lt;/li&gt; 
&lt;/ul&gt; 
&lt;p&gt;&lt;img src="http://cerasis.com/wp-content/uploads/2014/04/ecommerce-logistics-evolution.jpg" alt="" width="650" height="456" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://eft.com/3pllogistics/evolution-e-commerce-logistics"&gt;Eft.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;"In the former, where purchased items are typically distributed via a postal, parcel or freight network, e-commerce logistics models have led to a wave of new demand for four distinct types of logistics functions:&lt;/p&gt; 
&lt;ol type="1" start="1"&gt; 
&lt;li&gt;Mega e-fulfillment centers where the merchandise is stocked and picked at item level. These facilities, which are either operated by the retailer or a logistics service provider, are typically 500,000 sq ft to one million sq ft in size, or even larger. They often operate 24/7.&lt;/li&gt; 
&lt;li&gt;Parcel hubs/sortation centers which sort orders by zip or post code so that they can be delivered to the relevant parcel delivery center for final delivery to the customer&rsquo;s home or designated collection point.&lt;/li&gt; 
&lt;li&gt;Parcel delivery centers which handle the &lsquo;last mile&rsquo; delivery to the customer&lt;/li&gt; 
&lt;li&gt;&lt;a href="http://cerasis.com/freight-technology/ecommerce-freight-shipping/"&gt;Seamlessly integrated technology where shopping carts connect via API, web xml or some other connection to a transportation management system&lt;/a&gt;&#xA0;so shoppers are getting the exact price quote of shipping of larger items more suited for less than truckload modes, as these technology products for logistics, such as a TMS, must accomplish along with the shopping cart for better management:&lt;/li&gt; 
&lt;ol type="1" start="1"&gt; 
&lt;li&gt;Ability to organize and track shipment no matter what mode&lt;/li&gt; 
&lt;li&gt;Online order status and documentation&lt;/li&gt; 
&lt;li&gt;Online dispatch documentation and invoice, such as a bill of lading and freight invoice&lt;/li&gt; 
&lt;li&gt;Auto reminder for payments&lt;/li&gt; 
&lt;li&gt;Seamless interface with existing SCM or ERP system&lt;/li&gt; 
&lt;li&gt;Online alerts for critical information via text or mobile&lt;/li&gt; 
&lt;li&gt;Information systems reports on past data analysis, delivery history, etc."&lt;/li&gt; 
&lt;/ol&gt;&lt;/ol&gt; 
&lt;p&gt;More info &lt;a href="http://eft.com/3pllogistics/evolution-e-commerce-logistics"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-05-03 10:54:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/432/the_evolution_of_e-commerce_logistics</item_location></blog><blog><ArticleID>431</ArticleID><title>Millennials, Mobile and Multichannel - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://merchantwarehouse.com/sites/merchantwarehouse.com/files/mwbuyerknowsbest.png"&gt;&lt;img src="http://merchantwarehouse.com/sites/merchantwarehouse.com/files/mwbuyerknowsbest.png" alt="" width="650" height="3424" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://merchantwarehouse.com/retailers-millennials-and-omni-channel-shopping"&gt;Merchantwarehouse.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-05-03 10:39:35</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/431/millennials__mobile_and_multichannel_-_infographic</item_location></blog><blog><ArticleID>430</ArticleID><title>People's Bank of China to introduce new regulation against Bitcoin</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/people-s-bank-of-china-to-introduce-new-regulation-against-bitcoin/755001-0"&gt;this&lt;/a&gt;, &lt;a href="http://www.pbc.gov.cn/" target="_blank"&gt;The People&rsquo;s Bank of China&lt;/a&gt; has released a new regulation against Bitcoin transaction services, after a meeting with representatives from commercial banks and third-party payment service providers.&lt;/p&gt; 
&lt;p&gt;"The bank released a statement in March 2014 that revealed its position against providing Bitcoin transactions, namely that banks and third-party payment companies cannot provide services for Bitcoin transactions, demanding that existing accounts for such transactions be cleared by 15th of April 2014. Still, Bitcoin platforms continued to function as usual, with almost 20 organizations enabling services in digital currencies."&lt;/p&gt; 
&lt;p&gt;"Currently, providers such as Alipay embraced the new regulation and stated that it will not provide value-added services and cash withdrawal services for virtual currencies such as Bitcoin."&lt;/p&gt; 
&lt;p&gt;"After introducing the new regulation, Bitcoin trading platforms such as BTC China, OKCoin and Huobi will mainly offer two ways for adding value denominated in the CNY: one through bank transfers and the other through the sale of value-added codes on ecommerce stores."&lt;/p&gt;</story><publish>2014-05-02 12:04:45</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/430/people_s_bank_of_china_to_introduce_new_regulation_against_bitcoin</item_location></blog><blog><ArticleID>429</ArticleID><title>Preferred Alternative Payment Methods in Asia Pacific </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Crossborder-ecommerce.com published an &lt;a href="http://www.crossborder-ecommerce.com/preferred-alternative-payment-methods-asia-pacific/"&gt;article&lt;/a&gt; about preferred alternative payment methods in Asia Pacific.&lt;/p&gt; 
&lt;p&gt;"Alternative payments enjoy an increasing acceptance. Their transaction revenue accounts for $212 billion of eCommerce payments globally and it is estimated that they will comprise 59% of all online transactions in 2017 (2012: 43%). For payment service providers and merchants it is crucial to develop an &lt;a title="High conversion rates with alternative payments and active payment method selection" href="http://www.crossborder-ecommerce.com/high-conversion-rates-with-alternative-payments-and-active-payment-method-selection/"&gt;adequate understanding of alternative payment methods&lt;/a&gt; and their &lt;a title="Threat of fraud in alternative payments" href="http://www.crossborder-ecommerce.com/threat-of-fraud-in-alternative-payments/"&gt;local and industry-specific means&lt;/a&gt; in order to meet shoppers&rsquo; expectations at the checkout and to achieve fewer higher conversion and, ultimately, higher revenues. While in former posts we already talked about &lt;a title="Preferred alternative payment methods in America" href="http://www.crossborder-ecommerce.com/preferred-alternative-payment-methods-in-america/"&gt;alternative payments in America&lt;/a&gt; and &lt;a title="Preferred alternative payment methods in Europe" href="http://www.crossborder-ecommerce.com/preferred-alternative-payment-methods-in-europe/"&gt;Europe&lt;/a&gt;, today we will dive into preferred alternative payment methods in Asia Pacific."&lt;/p&gt; 
&lt;p&gt;"In Australia, eCommerce turnover amounted to $47 billion in 2012, with cards being the preferred payment method (53.4%) and online bank transfers accounting for 22.5%. However, eWallets also serve as a significant method of payment (20%). The most important alternative payment methods in Australia are BPAY, POLi, PayPal and PayMate."&lt;/p&gt; 
&lt;p&gt;"While Bangladesh&rsquo;s economy is growing steadily, eCommerce turnover still only makes up 0.2% of the GDP in 2012. Bangladeshis pay mainly by card (56%), although offline methods are still significant (offline bank transfers: 15%, cash on delivery: 23%). EWallets and mobile payments currently only make up 0.2% of all transactions."&lt;/p&gt; 
&lt;p&gt;"eCommerce turnover in China amounted to $212 billion in 2012, with nearly half of all transactions being made by eWallets (44.3%). The preferred providers are Alipay (30% of all transactions) and Tenpay (13.3%), while PayPal only accounts for less than 1%. Cards account for 15% and cash on delivery make up 10.9%."&lt;/p&gt; 
&lt;p&gt;"In India, cash on delivery and rechargeable cash cards of retail networks (37.3%) are the preferred payment methods. Mobile payments account for 4% of all transactions while eWallets are still in its infancy (1.5%)."&lt;/p&gt; 
&lt;p&gt;"In Japan, eCommerce amounted to $155 billion in 2012 and the most popular payment method is by card (59.5%). This is followed by Konbini (16.6%), a local store payments method, and cash on delivery (12.7%). Mobile payments account for only 0.3% and eWallets make up 6.6% of all transactions."&lt;/p&gt; 
&lt;p&gt;"In comparison to other regions the &lt;a title="Your Global Guide to Alternative Payments, 2nd edition" href="http://www.worldpay.com/corporate/index.php?page=reports&amp;sub=alternative-payments" target="_blank"&gt;Asia Pacific eCommerce market is growing rapidly&lt;/a&gt; with a B2C eCommerce turnover of $461 billion. Since 61% of online shoppers have greater confidence in a website that offers them a choice of domestic payment methods in a secure shopping environment, it is crucial to understand local preferences. It is important that merchants and payment service providers take the opportunity right now!"&lt;/p&gt;</story><publish>2014-04-29 20:46:16</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/429/preferred_alternative_payment_methods_in_asia_pacific_</item_location></blog><blog><ArticleID>428</ArticleID><title>UAE: customers are still reluctant to online shopping - survey</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/uae-customers-are-still-reluctant-to-online-shopping-survey/754970-0"&gt;this&lt;/a&gt;, UAE&rsquo;s online shopping still faces impediments, as in the past 3 months, 43% of the customers have abandoned their online shopping cart and, hence, the purchase has not been made.&lt;/p&gt; 
&lt;p&gt;"From the 43% figure, 31% have decided against purchasing because they have found the product cheaper elsewhere and 26% distrust the ecommerce sites themselves for adding extra fees at checkout."&lt;/p&gt; 
&lt;p&gt;"On average, online shoppers in the UAE purchase around 5 items every 3 months and that consumers are complaining that prices through ecommerce sites do not represent significant cost savings."&lt;/p&gt; 
&lt;p&gt;"35% of those who have shopped online in the past 3 months have used their smartphone to make a purchase, and just 23% prefer to use their tablet for ecommerce transactions. The Index also reveals that whilst 57% of online shoppers have used their credit card to shop online in the last 3 months, cash on delivery is nearly as popular, used by 48%."&lt;/p&gt;</story><publish>2014-04-29 20:41:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/428/uae__customers_are_still_reluctant_to_online_shopping_-_survey</item_location></blog><blog><ArticleID>427</ArticleID><title>Social Sign-on : the implications for Ecommerce sites - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.smartinsights.com/wp-content/uploads/2013/12/Social-Login-Q1-2014.jpg" alt="" width="650" height="3150" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.smartinsights.com/social-media-marketing/social-media-platforms/social-sign-on-the-implications-for-ecommerce-sites/"&gt;Smartinsights.com&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.smartinsights.com/social-media-marketing/social-media-platforms/social-sign-on-the-implications-for-ecommerce-sites/"&gt;here&lt;/a&gt;. And on &lt;a href="http://janrain.com/blog/social-login-trends-report-q1-2014/"&gt;Janrain.com.&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-04-29 20:36:16</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/427/social_sign-on___the_implications_for_ecommerce_sites_-_infographic</item_location></blog><blog><ArticleID>426</ArticleID><title>Vietnam: ecommerce sales on the wave of consistent increase - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/vietnam-ecommerce-sales-on-the-wave-of-consistent-increase-report/754950-0"&gt;this&lt;/a&gt;, Vietnamese online shopping has registered a considerable increase in 2013, with total revenues reaching USD 2.2 billion, or up by 314% by comparison with 2012.&lt;/p&gt; 
&lt;p&gt;"Online purchase average was USD 120 per capita in 2013."&lt;/p&gt; 
&lt;p&gt;"The significant growth rate of internet users, which has been triggered by the rapid development of the country&rsquo;s ecommerce, has determined VECITA to revise its 2015 forecast for the sector from USD 1.3 billion to over USD 4 billion in revenue."&lt;/p&gt; 
&lt;p&gt;"The current internet-connected population surpasses the 30 million barrier, and about 40%-45% of the total population is forecasted to use the online channel by 2015. VECITA has foretold that every Vietnamese person will spend at least USD 150 on ecommerce purchases on a yearly basis."&lt;/p&gt; 
&lt;p&gt;"Still, with a population of 93 million projected for 2015, about 65% to 70% of the population with an internet connection will generate from USD 4.08 billion to USD 4.3 billion in online shopping revenue."&lt;/p&gt; 
&lt;p&gt;"The popular online products were clothes, shoes and cosmetics, making up 62%. The second most popular categories were technology products with 35% followed by household products with 32% and air tickets with 25%."&lt;/p&gt; 
&lt;p&gt;"Cash was a major payment method in online transactions with 74% of respondents opting for it and 41% transferred via banks. 11% used bank accounts, 9% resorted to mobile and game cards, and only 8% used electronic wallets."&lt;/p&gt;</story><publish>2014-04-28 20:33:36</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/426/vietnam__ecommerce_sales_on_the_wave_of_consistent_increase_-_report</item_location></blog><blog><ArticleID>425</ArticleID><title>How Does Web Page Speed Affect Conversions? - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"Performance has only recently started to make headway into the conversion rate optimization (CRO) space. These inroads are long overdue, but still, it&rsquo;s good to see movement. In the spirit of doing my part to hustle thing along, here&rsquo;s a collection of infographics representing real-world examples of the huge impact of page speed on conversions."&lt;/p&gt; 
&lt;p&gt;&lt;img src="http://3vavpsbeqbk19ao0rfgkqm17sj.wpengine.netdna-cdn.com/wp-content/uploads/2014/04/conversion-infographics.gif" alt="" width="679" height="4155" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Source &lt;a href="http://www.webperformancetoday.com/2014/04/09/web-page-speed-affect-conversions-infographic/"&gt;Web Performance Today&lt;/a&gt;&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-25 22:07:01</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/425/how_does_web_page_speed_affect_conversions__-_infographic</item_location></blog><blog><ArticleID>424</ArticleID><title>Moda na wiele kana w</title><language>pl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Na portalu Ecommerceblog.pl pojawi  si  &lt;a href="http://www.ecommerceblog.pl/2014/04/moda-na-wiele-kanalow/"&gt;artyku &lt;/a&gt; o wielu kana ach docierania do konsumenta.&lt;/p&gt; 
&lt;p style="text-align: left;"&gt;"Wsp&#xF3; czesnego konsumenta, pod aj cego za najnowszymi rynkowymi trendami, wcale nie trzeba uczy , jak dotrze  do informacji o interesuj cych go produktach.  wiadomo  szerokiego wachlarza mo liwo ci kontaktu, niejako wymusza na sprzedawcy uruchamianie tych kana &#xF3;w, z jakich chce korzysta  klient."&lt;/p&gt; 
&lt;p style="text-align: left;"&gt;&lt;strong&gt;"&lt;span id="more-3925"&gt;&lt;/span&gt;&lt;/strong&gt;Podej cie do wielokana owo ci przesz o d ug  drog  ewolucji w  wiadomo ci detalist&#xF3;w. W oczach przedsi biorcy salon stacjonarny, sklep internetowy, interaktywny kiosk czy aplikacja mobilna, nie s  ju  traktowane jako ca kowicie odr bne kana y sprzeda y. Kluczem do sukcesu jest sp&#xF3;jno  wszystkich wykorzystywanych narz dzi i kana &#xF3;w. B dem natomiast traktowanie ka dego z kana &#xF3;w jako osobno dzia aj cego bytu. Oczywistym jest,  e ka dy z nich rz dzi si  innymi prawami, ale kluczowa jest traktowanie ich jako jedno  &ndash; wdro enie wsp&#xF3;lnej strategii sprzeda owej oraz marketingowej."&lt;/p&gt; 
&lt;p style="text-align: left;"&gt;&lt;br /&gt; "Multichannel otwiera przed sprzedawc  wiele mo liwo ci na wyr&#xF3; nienie, a tak e usprawnienie dzia ania przedsi biorstwa. Zw aszcza w przypadku du ych firm czy sieci handlowych, pojawia si  potrzeba integrowania poszczeg&#xF3;lnych kana &#xF3;w oraz system&#xF3;w ERP, CRM, baz danych wykorzystywanych w codziennej pracy. Im wi cej przybywa system&#xF3;w, tym coraz wi kszego znaczenia nabiera,  e systemy te powinny dzia a  razem, a nawet by  zarz dzane z poziomu jednej centralnej aplikacji. Takie rozwi zanie zapewnia prac  na jednej bazie klient&#xF3;w i zbieranie informacji z kilku miejsc jednocze nie, o ich zachowaniach zakupowych oraz upodobaniach."&lt;/p&gt; 
&lt;p&gt;"Popularno  strategii wielokana owych potwierdzaj  wyniki ostatnich bada , przeprowadzonych przez firm  doradcz  CBRE w r&#xF3;d 50. wiod cych detalist&#xF3;w na  wiecie. Dane opracowane na podstawie ankiet jednoznacznie wskazuj  na to,  e mi dzynarodowe sieci handlowe planuj  silny rozw&#xF3;j wielokana owy w 2014 roku i co wi cej, chc  korzysta  przy tym z zaawansowanych, nowych technologii. 80 proc. badanych wskazuje na to,  e wielokana owe dzia ania zwi ksz  ruch klient&#xF3;w w ich salonach. Z kolei a  87 proc. twierdzi,  e wielokana owo  mo e wp yn  pozytywnie na wysoko  ich ca kowitych dochod&#xF3;w. Natomiast 66% ankietowanych przyzna o,  e g &#xF3;wnym celem ich strategii cyfrowej jest d enie do wzrostu przychod&#xF3;w poprzez zwi kszenie liczby odwiedzin zar&#xF3;wno online, jak i offline."&lt;/p&gt; 
&lt;p style="text-align: left;"&gt;&lt;a href="http://www.ecommerceblog.pl/wp-content/uploads/2014/04/wielo.jpg"&gt;&lt;img class="size-full wp-image-3926 aligncenter" src="http://www.ecommerceblog.pl/wp-content/uploads/2014/04/wielo.jpg" alt="wielo" width="510" height="390" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p style="text-align: left;"&gt;&lt;em&gt; r&#xF3;d o Ecommerceblog.pl&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-25 21:37:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/424/moda_na_wiele_kana_________w</item_location></blog><blog><ArticleID>422</ArticleID><title>Mix and match: the benefits of mixing fraud detection models </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.crossborder-ecommerce.com/mix-match-benefits-mixing-fraud-detection-models/"&gt;Crossborder Ecommerce&lt;/a&gt; published the article about the benefits of mixing fraud detection models.&lt;/p&gt; 
&lt;p&gt;"Merchants looking at cross-border expansion, or those already trading overseas, need to think carefully about their choice of fraud detection model to support sales growth and manage risk in new markets. As with any other component of the fraud strategy, flexibility is important for establishing an effective solution."&lt;/p&gt; 
&lt;p&gt;"Broadly speaking, merchants tend to favour either a Pass/Fail strategy &ndash; where an order is instantly approved or rejected by an automated fraud screening engine &ndash; or a Manual Review approach &ndash; where suspicious transactions are held for a final decision to be made by an order verification team."&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p style="text-align: center;"&gt;&lt;img class="aligncenter size-full wp-image-1956" src="http://www.crossborder-ecommerce.com/wp-content/uploads/2014/04/cross-border-expansion-fraud-detection.jpg" alt="cross-border expansion and fraud detection" width="600" height="auto" /&gt;&lt;/p&gt; 
&lt;p&gt;Source &lt;a href="http://www.crossborder-ecommerce.com/mix-match-benefits-mixing-fraud-detection-models/"&gt;Crossborder-ecommerce.com&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;"The Pass/Fail approach can work very well for merchants experiencing low decline and chargeback rates and higher false positives. A Manual Review strategy, on the other hand, provides greater flexibility and potential to realise additional revenue, but increases demand on resources."&lt;/p&gt; 
&lt;p&gt;"A growing number of cross-border merchants are finding that a mix of fraud detection models can best meet their requirements. Here are two examples of a mixed model approach:&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;strong&gt;Example 1:&lt;/strong&gt;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;blockquote&gt; 
&lt;p&gt;A US retail merchant sells and ships fashion accessories in the US, Canada, Europe and China. The merchant has a domestic review team implementing a Manual Review fraud detection model for US and Canadian orders. Language barriers, limited verification tools and local market data, time zone differences and resource limitations all make this approach difficult and more costly for their overseas operations. As a result, the merchant operates a secondary Pass/Fail model for orders originating from Europe and China. This approach has enabled the merchant to successfully reduce the risk of fraud internationally while keeping the cost of manual reviews to a minimum.&lt;/p&gt; 
&lt;/blockquote&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;ul&gt; 
&lt;li&gt;&lt;strong&gt;Example 2:&lt;/strong&gt;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;blockquote&gt; 
&lt;p&gt;Another online merchant selling electronic products, including high cost items such as tablets, computers and cameras, has very few resources available to review orders manually. This merchant deploys a Pass/Fail model for all mid-to-low cost orders and a secondary Manual Review model for high value orders. This allows the merchant to review high risk but potentially profitable orders, while maximising mid-to-low value transactions."&lt;/p&gt; 
&lt;/blockquote&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;"An inappropriate fraud detection model can be very damaging so it is important that each merchant selects the approach best suited to their individual business, and to their domestic and cross-border expansion plans. An experienced ecommerce risk analyst can help to provide &lt;a title="Selecting the Best Fraud Detection Model for Your Business" href="http://www.redworldwide.com/insights/red-opinion/selecting-best-fraud-detection-model-business/" target="_blank"&gt;guidance to merchants&lt;/a&gt; on how to implement an effective solution that manages risk exposure while meeting sales and customer service goals."&lt;/p&gt;</story><publish>2014-04-24 19:59:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/422/mix_and_match__the_benefits_of_mixing_fraud_detection_models_</item_location></blog><blog><ArticleID>421</ArticleID><title>Where E-Commerce Is Booming. Hint: Think Outside the U.S. - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"China and India are expected to see faster e-commerce sales growth over the next five years than any other country, according to &lt;a href="http://www.baynote.com/infographic/infographics-world-according-to-ecommerce/" target="_blank"&gt;this infographic&lt;/a&gt; compiled by &lt;a href="http://www.baynote.com/" target="_blank"&gt;Baynote&lt;/a&gt;, a firm that helps companies drive personalized shopping experiences across multiple e-commerce channels. That means bigger things for Alibaba -- the e-commerce behemoth of China that currently oversees more transactions than Amazon and eBay combined &ndash; and Flipkart, the e-commerce giant of India."&lt;/p&gt; 
&lt;p&gt;"Growth in e-commerce sales depends on a country&rsquo;s prospering middle class, access to capital and the sophistication of the mobile to computer experience, &lt;a href="http://multichannelmerchant.com/must-reads/core-elements-flattening-global-ecommerce-world-10042014/" target="_blank"&gt;Baynote's director of marketing Marti Tedesco said in a blog post&lt;/a&gt;."&lt;/p&gt; 
&lt;p&gt;"As e-commerce explodes, you are going to be left behind if you aren&rsquo;t making your business ever more mobile friendly. The expansion of e-commerce "directly translates into goods and services bought such as smartphones and electronics," Tedesco says. "Savvy retailers have capitalized on this new wealth by investing in mobile sites and apps that make buying goods online simple and accessible for more people than ever before.&rdquo;"&lt;/p&gt; 
&lt;p&gt;&lt;a href="http://www.entrepreneur.com/dbimages/article/1397582659-where-ecommerce-booming-hint-think-outside-us-infographic.jpg"&gt;&lt;img src="http://www.entrepreneur.com/dbimages/article/1397582659-where-ecommerce-booming-hint-think-outside-us-infographic.jpg" alt="" width="650" height="390" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;(Click to enlarge). Source &lt;a href="http://www.entrepreneur.com/article/233089"&gt;Entrepreneur&lt;/a&gt;&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.entrepreneur.com/article/233089"&gt;here&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-04-23 20:07:36</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/421/where_e-commerce_is_booming._hint__think_outside_the_u.s._-_infographic</item_location></blog><blog><ArticleID>420</ArticleID><title>Cross-border online shopping brims with growth opportunities - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/cross-border-online-shopping-brims-with-growth-opportunities-report/754890-0"&gt;this&lt;/a&gt;, cross-border online shopping brims with growth opportunities.&lt;/p&gt; 
&lt;p&gt;"As a result of the online interconnectedness of the world, there are many opportunities for online merchants, payment processors and delivery companies, which grow apace with cross-border online shopping development, according to the "Global Cross-Border B2C E-Commerce 2014" issued by the secondary research organization yStats.com."&lt;/p&gt; 
&lt;p&gt;"By 2020, online retail cross-border exports in the US, the UK, Germany, the Nordic nations, the Netherlands and France, are expected to reach EUR 100 billion, the same source indicates. Within these top countries, the most significant cross-border B2C ecommerce trade flow is between the US and the UK. The top six countries in online retail imports are the US, the UK, Germany, Brazil, China and Australia, according to yStats."&lt;/p&gt; 
&lt;p&gt;"The US is touted as one of the largest markets worldwide for cross-border B2C ecommerce, when it comes to both exports and imports. The countries most purchased from by online buyers in the US are the UK and China."&lt;/p&gt; 
&lt;p&gt;"In the Latin American B2C ecommerce space, cross-border online shopping plays a significant role. In countries such as Colombia, Paraguay and Venezuela, where domestic B2C ecommerce is underdeveloped, the majority of online purchases are cross-border."&lt;/p&gt; 
&lt;p&gt;"In Brazil, the number of cross-border online shoppers is predicted to reach nearly 10 millions by 2018, with expenditure increasing annually by almost a half. In 2013, the number of online shoppers in Argentina buying from foreign websites doubled, however, the country's authorities imposed regulatory restrictions on cross-border trade in January 2014."&lt;/p&gt; 
&lt;p&gt;"Cross-border B2C ecommerce is flourishing in Europe, backed by initiatives of the lawmakers in creating a single online retail infrastructure and regulation. More than a quarter of online buyers in the EU have made purchases from other EU countries, with this share being higher in the Euro area. The UK was the most popular destination for cross-border online shopping among European online shoppers purchasing abroad in 2013, followed by Germany and France."&lt;/p&gt; 
&lt;p&gt;"The UK is among the biggest cross-border B2C ecommerce exporters globally, supported by the popularity of UK brands around the world and the wide use of the English language. On the side of imports, only a small double-digit share of online shoppers in the UK buy from online retailers in other European countries, while the US, China and Hong Kong are more popular destinations. In other Western European nations, cross-border online shopping from the UK, Germany and the US is popular in France, while also a quarter of online stores in France shipped internationally."&lt;/p&gt; 
&lt;p&gt;"At a Eastern European level, cross-border online shopping is a growing trend in Russia. The cross-border B2C ecommerce sales of goods to Russia are expected to more than double in 2013, while traffic to top international ecommerce websites by Russian users almost quadrupled. Over 10% of online shoppers in Poland purchased from foreign online shops. The value of international ecommerce transactions made in Turkey reached over EUR 1 billion in 2013, growing by a third year-on-year."&lt;/p&gt; 
&lt;p&gt;"In Asian-Pacific, Singapore had the highest estimated share of cross-border B2C ecommerce in 2013, followed by Malaysia. Consumers worldwide make cross-border purchases from Japan, while also close to a fifth of online shoppers in Japan buy products online abroad."&lt;/p&gt; 
&lt;p&gt;"Cross-border B2C ecommerce in the Middle East and North Africa is growing by a high double-digit percentage number annually, supported by various services that assist shoppers in cross-border services. The US accounted for a third of the cross-border B2C ecommerce made by online shoppers in the MENA region."&lt;/p&gt;</story><publish>2014-04-22 20:33:10</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/420/cross-border_online_shopping_brims_with_growth_opportunities_-_report</item_location></blog><blog><ArticleID>419</ArticleID><title>Australia: first Bitcoin ATM launched</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/australia-first-bitcoin-atm-launched/754865-0"&gt;this&lt;/a&gt;, &lt;a href="http://www.westfield.com.au" target="_blank"&gt;Westfield Sydney Central Plaza&lt;/a&gt; has become the first local retail shopping centre to welcome a Bitcoin ATM.&lt;/p&gt; 
&lt;p&gt;"The ATM, developed by ABA Technology, enables customers to withdraw cash from their existing Bitcoin wallets but also lets them turn their real wallet into a virtual one. On first access, customers will have to provide appropriate identification and according to ABA representatives, there's a stringent verification process in place before Bitcoins can be traded. Afterwards, consumers need to provide their phone number, PIN and the palm of their hand to authenticate transactions."&lt;/p&gt; 
&lt;p&gt;"The ATM has encryption security in place and fully complies with international regulations concerning unlawful transactions."&lt;/p&gt;</story><publish>2014-04-21 20:03:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/419/australia__first_bitcoin_atm_launched</item_location></blog><blog><ArticleID>418</ArticleID><title>Meet Your Consumer In 2015 - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://rgorsht.files.wordpress.com/2014/02/meet_mike_large.jpg" alt="" width="650" height="1104" /&gt;&lt;/p&gt; 
&lt;p&gt;Source &lt;a href="http://www.forbes.com/sites/sap/2014/04/13/meet-your-consumer-in-2015-infographic/"&gt;Forbes&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;"Meet Mike, your customer in 2015. Mike never loses sight of his iPhone.&#xA0; He&rsquo;s very opinionated and not afraid to share his opinion using his social media channels (whether good or bad).&#xA0; He doesn&rsquo;t trust advertising and only connects with brands that he feels are authentic and stand for higher purpose. He publicly admits to showrooming and has been conditioned to expect everything immediately and now."&lt;/p&gt; 
&lt;p&gt;"50% of us check our phones before we go to sleep and as the first thing after we wake up.&#xA0; On the extreme side, a recent study conducted by McCann Worldgroup found that a staggering &lt;em&gt;53 percent&lt;/em&gt; of young people would rather give up their sense of smell right now than give up the technology that they use in their lives everyday.&#xA0; Nonetheless, we are leveraging our devices to support all sorts of decisions. From what movies to watch to what car to buy, the amount of information available at consumer&rsquo;s fingertips today is unprecedented.&#xA0; For companies of any size, having a strong online and social media presence that connects and engages with consumers is no longer an option."&lt;/p&gt; 
&lt;p&gt;"41% of consumers have admitted to practicing &ldquo;&lt;a href="http://en.wikipedia.org/wiki/Showrooming" rel="nofollow"&gt;showrooming&lt;/a&gt;&rdquo;. Today&rsquo;s retailers are facing a serious threat from both online and other brick &amp; mortar competitors where value conscious consumers check multiple sources to find the best deal, despite the level of service or expertise they may receive. To combat showrooming, retailers must do a better job of integrating their online and in-store offerings, with more stores showing the same prices and products across both platforms. In the future, companies will need take their initiatives even further to proactively protect customer interests, going as far as even warning them if they&rsquo;re making a mistake, paying more than they need to pay, buying too much, or doing anything else they might regret later.&#xA0; If your customer experience is fragmented across channels, you are not only missing opportunities, but you&rsquo;re literally giving those opportunities away."&lt;/p&gt; 
&lt;p&gt;"We hear of Amazon, DHL and others testing drones and &lt;a href="http://www.washingtonpost.com/blogs/wonkblog/wp/2014/01/30/amazon-wants-to-send-stuff-before-you-order-it-are-other-retailers-doomed/" rel="nofollow"&gt;predictive methods&lt;/a&gt; to make homes deliveries faster, but why? Giving consumers what they want is not a new development &ndash; what is new is the required speed.&#xA0;&#xA0; Consumers today live in a very fluid present and demand instant gratification. They want to get it now, see it now and get help now. Connected consumers are being ingrained to demand instant gratification.&#xA0; As a result, expect your company to have no choice but to finally mirror and join the &lsquo;now&rsquo;, in all its splendid chaos, realness and excitement."&lt;/p&gt;</story><publish>2014-04-18 20:51:10</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/418/meet_your_consumer_in_2015_-_infographic</item_location></blog><blog><ArticleID>417</ArticleID><title>Increased adoption of contactless payments in Japan, South Korea</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/increased-adoption-of-contactless-payments-in-japan-south-korea/754854-0"&gt;this&lt;/a&gt;, more than 90% of the total global value of transactions from mobile NFC payments was generated in the Asia Pacific region, particularly in Japan and South Korea.&lt;/p&gt; 
&lt;p&gt;"According to online media outlet letstalkpayments.com, Japan has the largest number of NFC enabled POS (&gt;1 Million) in the world. There are more than 70 million NFC-enabled devices in Japan, according to Wireless Watch, compared with around 3 million in the US. In Japan, FeliCa (developed by Sony) is the most popular contactless payment system in Japan. FeliCa based terminals have been placed at over 1 million while MasterCard has announced deployment of 400,000 PayPass based terminals over the years."&lt;/p&gt; 
&lt;p&gt;"ComScore research indicates that in December 2010 alone, 9.8 million Japanese consumers used their mobile wallet to make a purchase; 7.6 million made a purchase in a retail/convenience store; 3.2 million purchased from a vending machine; 2.7 million paid for public transport; 2.6 million purchased in a grocery stores; and 1.5 million paid a restaurant bill all using their mobile phone. 47 million Japanese have adopted tap-and-go phones in three years. In Japan, mobile Web shopping exceeded USD 10 billion in 2009 as per ABI Research. In March 2010, the m-coupon service of McDonald&rsquo;s Japan reached 4.5 million users, according to Infinita."&lt;/p&gt; 
&lt;p&gt;"Suica is a popular electronic and mobile ticketing and e-cash system in Japan. As per estimates in a report by Eurotechnology Japan, over 30 million suica cards have been issued used for around USD 10 billion worth of annual transactions. Suica cards are used for transportation fare as well as for general purchases. These cards are supported across vending machines, kiosks and retail chain stores."&lt;/p&gt; 
&lt;p&gt;"In January 2011, research company Celent had deduced that South Korea&rsquo;s mobile contactless payments market will grow at CAGR of around 50%. Growth of the mobile contactless market in South Korea can be attributed to the spread of mobile contactless payment processing terminals and through interoperability initiatives. In May 2012, there were as many as 200,000 terminals in the country capable of accepting MasterCard PayPass and Visa payWave. In June 2013, Korea Times reported that SK Telekom&rsquo;s Smart Wallet reached 10 million users."&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-04-17 20:47:03</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/417/increased_adoption_of_contactless_payments_in_japan__south_korea</item_location></blog><blog><ArticleID>416</ArticleID><title>14% of Chinese consumers buy online on a daily basis - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/14-of-chinese-consumers-buy-online-on-a-daily-basis-report/754853-0"&gt;this&lt;/a&gt;, 14% of the Chinese consumers shop online daily, according to a report commissioned by the consultancy firm &lt;a href="http://www.pwc.com" target="_blank"&gt;PricewaterhouseCoopers&lt;/a&gt; (PWC).&lt;/p&gt; 
&lt;p&gt;"More than 60% of the Chinese consumers claimed they shopped online at least once a week, a percentage which is much higher than the global average of 5% daily online shopping, and 21% every week. As regards mobile shopping, Chinese consumers still ranked first. 4% of Chinese respondents said they used mobile shopping daily, 20% used it once a week and 27% once a month. The global percentages, on the other hand, were 2%, 7% and 12% respectively."&lt;/p&gt; 
&lt;p&gt;"In terms of mobile shopping, 71% of the Chinese consumers used mobile shopping , as compared to 32% for the US counterparts. 37% of the Chinese used the smartphone for dining reservation, while the percentage in the US was only 13%, 35% of the Chinese consumers purchased stock using smartphone, as compared to 5% for the US respondents."&lt;/p&gt; 
&lt;p&gt;"The same source indicates that Chinese consumers are more likely to accept mobile payments. In 2013, Square, PayPal and Tenpay&rsquo;s total transaction reached USD 20.11 billion (CNY 124 billion), USD 27.09 billion (CNY 167) and USD 8.45 billion (CNY 52 billion) respectively."&lt;/p&gt; 
&lt;p&gt;"The PWC report interviewed 15,000 online consumers, covering 15 regions including Brazil, Canada, mainland China and Hong Kong, France, India and Middle East."&lt;/p&gt;</story><publish>2014-04-17 20:40:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/416/14__of_chinese_consumers_buy_online_on_a_daily_basis_-_report</item_location></blog><blog><ArticleID>415</ArticleID><title>UPU members demand swifter action on cross-border e-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://postandparcel.info/60904/news/markets/upu-members-demand-swifter-action-on-cross-border-e-commerce/"&gt;Post&amp;Parcel&lt;/a&gt;, the Universal Postal Union&rsquo;s member countries have demanded the organisation speed up its work to improve the flow of e-commerce through the global postal system. The Berne-based agency affiliated with the United Nations has been working to break down the barriers to cross-border e-commerce.&lt;/p&gt; 
&lt;p&gt;"The issue is seen as &ldquo;critical&rdquo; to the world&rsquo;s postal operators as their letter volumes decline, and the UPU said Posts are &ldquo;well positioned&rdquo; to help particularly small and medium-sized businesses expand their sales across national boundaries."&lt;/p&gt; 
&lt;p&gt;"The organization&rsquo;s Postal Operations Council &ndash; the group of 40 member countries elected every four years to direct the UPU&rsquo;s technical and operational work &ndash; has passed a resolution emphasizing the need to act swiftly on the issue."&lt;/p&gt; 
&lt;p&gt;"The Council&rsquo;s working groups are pushing for simplified international products and services for e-commerce shipping, ways to work more closely with Customs to reduce cross-border shipping delays, and improve the overall delivery service. This includes the development of specifications for an e-commerce package service for items up to 30kg in weight, which would include tracking, customs pre advice and supporting customer service features."&lt;/p&gt; 
&lt;p&gt;"Efforts are also underway to put in place a more effective merchandise returns service, for international consumers to easily return goods ordered online from other countries."&lt;/p&gt; 
&lt;p&gt;"Postal customers want &ldquo;simple, reliable, consistent&rdquo; services for e-commerce delivery, in a business worth more than $1.5 trillion according to the UPU."&lt;/p&gt; 
&lt;p&gt;&ldquo;Customers say to the Post: &lsquo;I trust you, but I need better information, better delivery options, better process&rsquo;. They know we are capable of handling logistics operations, but they are also saying: &lsquo;We need more than that, and we need it as fast as possible&rsquo;,&rdquo; &lt;/p&gt;</story><publish>2014-04-17 20:37:15</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/415/upu_members_demand_swifter_action_on_cross-border_e-commerce</item_location></blog><blog><ArticleID>414</ArticleID><title>E-mailmarketing in het MKB: hoe doe jij het?</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;E-mail is nog steeds het belangrijkste communicatiemiddel voor webshop-eigenaren. E-mailmarketing is het derde onderwerp binnen een &lt;a title="Beginnen met Google AdWords" href="http://www.frankwatching.com/archive/2014/04/01/beginnen-met-google-adwords/"&gt;reeks&lt;/a&gt; nieuwe artikelen die van mijn hand op Frankwatching zullen verschijnen.&#xA0;Die artikelen zullen uiteindelijk terecht komen in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Maar voordat mijn stukken zo ver zijn, heb ik jouw input nodig. Denk je mee?&lt;/p&gt; 
&lt;h2&gt;E-commerce 101 &ndash; schrijf je mee?&lt;/h2&gt; 
&lt;p&gt;Mijn artikelen zullen uiteindelijk terecht komen in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers, over e-commerce en e-commerce over de grens. Zie het als &lsquo;e-commerce 101&prime;. Aan het Europese projekt &lt;a class="ExternalLink" href="http://pecos4smes.eu/" target="_blank"&gt;PECOS4SMEs&lt;/a&gt;, dat medegefinancierd wordt&#xA0;door de Europese Commissie, werken partners mee uit het VK, Griekenland, Polen, Belgie, Italie en Nederland.&lt;/p&gt; 
&lt;h3&gt;Marketingmodule&lt;/h3&gt; 
&lt;p&gt;De aanleiding van dit Europese systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop, om nog maar niet te spreken over informatie over e-commerce over de grens. Als Nederlandse partner in het project ben ik verantwoordelijk voor de marketingcontent van dat systeem. Marketing is een van de negen modules. De andere modules zijn ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h3&gt;Schrijf mee!&lt;/h3&gt; 
&lt;p&gt;Ik geloof echter niet in autoriteiten die alles weten. Daarom leg ik mijn ontwerpteksten voor aan jou, de lezer, met de vraag: help mij mee de beste &lsquo;e-commerce-marketing-101&prime; van dit moment te maken. Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze &ndash; binnen de Europese Unie &ndash; unieke manier, een geweldige serie schrijven.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://static-c.frankwatching.com/wp-content/uploads/2014/04/Unknown-2.jpeg" target="_blank"&gt;&lt;img class="alignright" src="http://static-c.frankwatching.com/wp-content/uploads/2014/04/Unknown-2.jpeg" alt="Unknown-2" width="300" height="168" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h3&gt;Jouw bijdrage in het adviessysteem&lt;/h3&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen nemen we op in de uiteindelijke tekst voor het adviessysteem dat vanaf eind 2014&#xA0;online toegankelijk zal zijn. Zodra het systeem in de testfase gaat, zal ik het echter voor bezoekers van Frankwatching al toegankelijk maken om een kijkje te nemen.&lt;/p&gt; 
&lt;h3&gt;Eervolle vermelding&lt;/h3&gt; 
&lt;p&gt;In ruil voor jouw bijdrage krijg je een eervolle vermelding in het systeem, bestaande uit je naam en een URL naar keuze &ndash; of het nu een zakelijke of vanity URL is. Ook mag je een button voeren op je site als teken dat je bijgedragen hebt aan het systeem. Ik kijk uit naar je reactie.&lt;/p&gt; 
&lt;h2&gt;E-mailmarketing&lt;/h2&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://www.marketo.com/email-marketing/" target="_blank"&gt;Klanten waarderen e-mail meer dan andere communicatiemiddelen&lt;/a&gt;&#xA0;&ndash; ook klanten in de leeftijdsgroep 15 tot 24 jaar. Het is het enige medium dat mensen van alle leeftijden regelmatig checken. En: e-mail is een zeer effectief communicatiemiddel.&lt;/p&gt; 
&lt;h3&gt;Populair communicatiemiddel&lt;/h3&gt; 
&lt;p&gt;Het staat op &lt;a class="ExternalLink" href="http://www.wired.com/business/2013/07/email-crushing-twitter-facebook/" target="_blank"&gt;de derde plaats als instrument om waardevolle klanten aan te trekken&lt;/a&gt;&#xA0;(lees: klanten die meer dan gemiddeld aankoopbereid zijn en meer willen uitgeven) &ndash; na het gevonden worden in Google&rsquo;s zoekresultaten en na betaalde Google-reclames als AdWords en Product Listing Ads, maar nog v&#xE9;r voor sociale media. Volgens sommige marketeers is er &lt;a href="http://www.frankwatching.com/archive/2014/01/13/e-mailmarketing-de-6-hoofdtrends-die-je-niet-mag-missen/" target="_blank"&gt; zelfs een trend terug uit social media naar e-mail&lt;/a&gt;. Meer achtergrondinformatie over het gebruik van e-mail in Nedeland vind je in &lt;a href="http://www.frankwatching.com/archive/2013/09/26/nationaal-e-mail-onderzoek-2013-hoe-gebruikt-nederland-e-mail/" target="_blank"&gt;dit artikel op Frankwatching&lt;/a&gt;.&lt;/p&gt; 
&lt;h3&gt;Vier acties voor de perfecte e-mailmarketing&lt;/h3&gt; 
&lt;p&gt;Omdat e-mail nog steeds erg populair is, is het zinnig om als eigenaar van een webshop aan e-mailmarketing te gaan doen, idealiter in combinatie met zichtbaar worden op sociale media. Daartoe dien je vier acties te ondernemen.&lt;/p&gt; 
&lt;h2&gt;Actie 1: Verzamel opt-in klanten&lt;/h2&gt; 
&lt;div id="attachment_104635" class="wp-caption alignright" style="width: 295px;"&gt;&lt;img class="size-medium wp-image-104635" src="http://static-b.frankwatching.com/wp-content/uploads/2011/05/opt-in-285x185.jpg" alt="Foto met dank aan Fotolia" width="285" height="185" /&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia&lt;/p&gt; 
&lt;/div&gt; 
&lt;p&gt;E-mails mag je niet zo maar versturen &ndash; je hebt in de Europese Unie toestemming nodig om niet aangemerkt te worden als strafbare spammer. De toestemming dient opt-in te zijn: mensen dienen zelf actief aan te geven dat zij een e-mail van jou wensen te ontvangen.&lt;/p&gt; 
&lt;h3&gt;Vinkjes&lt;/h3&gt; 
&lt;p&gt;Dit kunnen zij bijvoorbeeld doen door hun e-mailadres aan je door te geven of door een vinkje te zetten voor de optie om e-mails van jou te ontvangen. Het enige moment dat je e-mailmarketing als opt-out optie mag aanbieden, is tijdens het verkoopproces. Alleen dan mag je het accepteren van e-mails van jou&#xA0;als standaardkeuze presenteren, die klanten actief zouden moeten wijzigen om in de toekomst geen e-mails van je te krijgen.&lt;/p&gt; 
&lt;h3&gt;Premium content&lt;/h3&gt; 
&lt;p&gt;Sommige webshops komen overigens via een slimmigheidje aan e-mailadressen: zij stellen premium informatie alleen ter beschikking als de bezoekers hun e-mail adres opgeven, &#xE9;n toestemming voor e-mailmarketing.&lt;/p&gt; 
&lt;h2&gt;Actie 2: Maak de perfecte e-mail&lt;/h2&gt; 
&lt;p&gt;De ideale e-mail is op de eerste plaats betrouwbaar. Mensen die zich inschrijven dienen meteen een eerlijk beeld te krijgen over wat zij kunnen verwachten, als zij intekenen op jouw e-mails : hoe vaak zij een e-mail kunnen verwachten &ndash; kijk voor frequentie benchmarks &lt;a href="http://www.frankwatching.com/archive/2013/09/19/e-mailmarketing-is-je-contactfrequentie-wel-optimaal/" target="_blank"&gt;in dit artikel&lt;/a&gt;&#xA0;-&#xA0;en met wat voor soort inhoud. Daarnaast is het belangrijk dat je consistent bent: je dient jouw e-mails altijd op hetzelfde moment van de week of de maand te versturen, met een vergelijkbare titel en afzender, met eenzelfde design en met eenzelfde addressering.&lt;/p&gt; 
&lt;h3&gt;Verwachtingen&lt;/h3&gt; 
&lt;p&gt;Verder dien je duidelijk te maken wat de lezer aan de inhoud van de e-mail heeft: bied je een korting aan (iets dat klanten het meest waarderen), leer je je klanten iets, los je een probleem van ze op of wil je ze vermaken? Ga er maar vanuit dat de lezer niet zit te wachten op nieuwtjes over jouw webshop &ndash; of het moet iets revolutionairs zijn. Het belangrijkste is dat je mailings &lt;a href="http://www.frankwatching.com/archive/2014/01/29/4-redenen-waarom-lead-nurturing-2014-eindelijk-doorbreekt/" target="_blank"&gt;relevant zijn voor de lezer&lt;/a&gt;. &lt;a href="http://www.frankwatching.com/archive/2013/09/16/e-mailmarketing-4-ps-om-overtuigende-teksten-te-schrijven/" target="_blank"&gt;In dit artikel&lt;/a&gt;&#xA0;vind je meer tips voor het schrijven van een goede email.&lt;/p&gt; 
&lt;h3&gt;E&#xE9;n call-to-action&lt;/h3&gt; 
&lt;p&gt;Neem slechts &#xE9;&#xE9;n call to action per e-mail op: maak duidelijk wat de ene actie is die je van de lezers verwacht. Moeten zij naar je webshop toe komen of moeten zij je een bericht sturen? Schrijf dat helder op.&lt;/p&gt; 
&lt;h3&gt;Personaliseer de e-mail&lt;/h3&gt; 
&lt;p&gt;De resulterende e-mail dien je vervolgens te personaliseren, zodat je doelgroep niet het gevoel krijgt dat je met hagel op ze schiet. Het maakt niet uit hoe je jouw doelgroep hebt leren kennen &ndash; door analytics of op een andere manier &ndash; belangrijk is, dat hoe fijnmaziger je jouw doelgroep benadert, des te effectiever de email is: &ldquo;Een bestaande klant die tien keer iets besteld heeft in de afgelopen drie maanden, kan niet zomaar op dezelfde manier benaderd worden als een klant die toevallig een jaar geleden een keer een bestelling heeft plaatst &lt;a href="http://www.frankwatching.com/archive/2014/02/03/e-mailmarketing-de-trends-voor-2014/" target="_blank"&gt;.&rdquo; (bron)&lt;/a&gt;&lt;/p&gt; 
&lt;h3&gt;Leadscores bijhouden&lt;/h3&gt; 
&lt;p&gt;Sommige marketeers raden aan &lt;a href="http://www.frankwatching.com/archive/2013/12/24/e-mailmarketing-hoe-lead-scoring-je-betere-resultaten-oplevert/" target="_blank"&gt;een leadscore per klant&lt;/a&gt;&#xA0;bij te houden als basis van de personalisering &ndash; een score die opgebouwd wordt door de interactie-activiteiten van de klant met jouw webshop en marketingactiviteiten.&lt;/p&gt; 
&lt;h2&gt;Actie 3: Maak een landingspagina&lt;/h2&gt; 
&lt;p&gt;Jouw call-to-action in de e-mail moet opgevolgd worden door een landingspagina &ndash; een gepersonaliseerde landingspagina die past bij de gepersonaliseerde e-mail. Op deze speciaal voor de gelegenheid vervaardigde pagina, kan de ontvanger van jouw e-mail bijvoorbeeld meer lezen over de aanbiedingen of over de oplossing die je voor een probleem hebt. De landingspagina is de volgende stap in jouw &lt;em&gt;conversiefunnel&lt;/em&gt; &ndash; het proces dat bezoekers gaat leiden naar het doel dat jij voor ogen hebt. Hoogstwaarschijnlijk is dat doel de aankoop van een product of dienst.&lt;/p&gt; 
&lt;div id="attachment_198086" class="wp-caption aligncenter" style="width: 460px;"&gt;&lt;a class="ExternalLink" href="http://static-a.frankwatching.com/wp-content/uploads/2012/10/webwinkel-toetsenbord.jpg" target="_blank"&gt;&lt;img class="size-full wp-image-198086" src="http://static-a.frankwatching.com/wp-content/uploads/2012/10/webwinkel-toetsenbord.jpg" alt="E-mailmarketing versterkt e-commerce activiteiten" width="450" height="275" /&gt;&lt;/a&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia&lt;/p&gt; 
&lt;/div&gt; 
&lt;h2&gt;Actie 4: Meet je impact&lt;/h2&gt; 
&lt;p&gt;Met behulp van de meeste e-mailmarketingplatforms kun je de effectiviteit van jouw e-mailmarketinginspanningen meten, iets wat Jordie van Rijn de &ldquo;&lt;a href="http://www.frankwatching.com/archive/2014/02/10/e-mailmarketing-bereken-je-hit-ratio-weet-wat-werkt/" target="_blank"&gt;e-mail hit&lt;/a&gt;&lt;a href="http://www.frankwatching.com/archive/2014/02/10/e-mailmarketing-bereken-je-hit-ratio-weet-wat-werkt/" target="_blank"&gt;ratio&lt;/a&gt;&rdquo; noemt: het aantal e-mails dat, in zijn woorden, &ldquo;de&#xA0;bullseye&#xA0;raakt&rdquo; als percentage van de mails die je verstuurt. Elke keer als jouw lezer jouw call to action opvolgt &ndash; en zich naar jouw landingspagina begeeft, is het bullseye.&lt;/p&gt; 
&lt;p&gt;Hoewel dit resultaat, deze conversieratio, voor e-mailmarketing belangrijk is, bestaan er ook a&lt;a href="http://www.frankwatching.com/archive/2013/10/24/e-mailmarketing-8-statistieken-om-je-succes-te-meten/" target="_blank"&gt;ndere indicatoren die goed zijn om in de gaten te houden&lt;/a&gt;, zoals het groeipercentage van jouw database, het verlooppercentage per campagne, de levensduur van een ontvanger, percentage kliks naar waardevolle pagina&rsquo;s, de viraliteit van de content, de effectiviteit van een campagne, opens en kliks na verloop van tijd en de gemiddelde waarde per ontvanger.&lt;/p&gt; 
&lt;h2&gt;Meer tips&lt;/h2&gt; 
&lt;p&gt;Let tenslotte ook nog op het volgende.&lt;/p&gt; 
&lt;ol&gt; 
&lt;li&gt;Kies een e-mailplatform dat gebruik maakt van&#xA0;&lt;a href="http://www.frankwatching.com/archive/2013/10/30/waarom-responsive-design-onmisbaar-is-voor-je-e-mails/" target="_blank"&gt;responsive e-mail temptaties&lt;/a&gt;, zodat&#xA0;het niet uitmaakt of jouw lezer de e-mail opent op een laptop, een tablet of een smartphone;&lt;/li&gt; 
&lt;li&gt;Zorg ervoor dat je ook lezers ondersteunt die alleen plain text willen ontvangen;&lt;/li&gt; 
&lt;li&gt;Houd rekening met de instellingen van spamfilters van jouw e-mailontvangers, en met&#xA0;&lt;a href="http://www.frankwatching.com/archive/2013/10/03/wat-betekent-gmails-nieuwe-inbox-voor-e-mailmarketing/" target="_blank"&gt;Gmail&rsquo;s nieuwe inbox&lt;/a&gt;&#xA0;&ndash;&#xA0;&lt;a href="http://www.frankwatching.com/archive/2014/02/03/e-mailmarketing-de-trends-voor-2014/" target="_blank"&gt;de mail niet zelf versturen, maar dit laten doen door een e-mailplatform&lt;/a&gt;&#xA0;helpt daarbij;&lt;/li&gt; 
&lt;li&gt;Stuur je klanten na het doen van een aankoop een&#xA0;geautomatiseerd&#xA0;bedanktberichtje en mogelijk ook nog een mail met gepersonaliseerd aanbiedingen, maar vermijd overmatig gebruik van dit soort automatisch gegenereerde email antwoorden, zogenaamde autoresponders;&lt;/li&gt; 
&lt;li&gt;En: maak het gemakkelijk voor de lezer om zich uit te schrijven.&lt;/li&gt; 
&lt;/ol&gt; 
&lt;p&gt;Voorbeelden van platforms waarop je jouw e-mailmarketing kunt uitvoeren zijn&#xA0;&lt;a class="ExternalLink" href="http://litmus.com/scope/" target="_blank"&gt;Scope&lt;/a&gt;,&#xA0;&lt;a class="ExternalLink" href="http://premailer.dialect.ca/" target="_blank"&gt;Premailer&lt;/a&gt;,&#xA0;&lt;a class="ExternalLink" href="http://mailchimp.com/" target="_blank"&gt;Mailchimp&lt;/a&gt;,&#xA0;&lt;a class="ExternalLink" href="http://www.icontact.com/" target="_blank"&gt;iContact&lt;/a&gt;,&#xA0;&lt;a class="ExternalLink" href="http://www.benchmarkemail.com/" target="_blank"&gt;Benchmark Email&lt;/a&gt;,&#xA0;&lt;a class="ExternalLink" href="http://www.constantcontact.com/index.jsp" target="_blank"&gt;Constant Contact&lt;/a&gt;&#xA0;en&#xA0;&lt;a class="ExternalLink" href="http://www.pinpointe.com/" target="_blank"&gt;Pinpointe&lt;/a&gt;. Lees&#xA0;&lt;a href="http://www.frankwatching.com/archive/2013/09/30/e-mailmarketing-zeven-tips-om-een-e-mail-service-provider-tekiezen/" target="_blank"&gt;dit artikel&lt;/a&gt;&#xA0;voor tips over hoe je het beste een E-mail Service Provider kan kiezen.&lt;/p&gt; 
&lt;div id="attachment_268732" class="wp-caption aligncenter" style="width: 605px;"&gt;&lt;a class="ExternalLink" href="http://static-a.frankwatching.com/wp-content/uploads/2013/11/Tweedaagse-cursus-e-mailmarketing.jpg" target="_blank"&gt;&lt;img class="size-large wp-image-268732" src="http://static-a.frankwatching.com/wp-content/uploads/2013/11/Tweedaagse-cursus-e-mailmarketing-595x299.jpg" alt="Tweedaagse-cursus-e-mailmarketing" width="595" height="299" /&gt;&lt;/a&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia&lt;/p&gt; 
&lt;/div&gt; 
&lt;h3&gt;Disclaimer&lt;/h3&gt; 
&lt;p&gt;&lt;em&gt;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie (mededeling) ligt uitsluitend bij de auteur;&#xA0;de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie&#xA0;die erin is vervat.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;Foto intro met dank aan Fotolia.&lt;/p&gt;</story><publish>2014-04-17 07:40:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/414/e-mailmarketing_in_het_mkb__hoe_doe_jij_het_</item_location></blog><blog><ArticleID>413</ArticleID><title>Beginnen met Google AdWords</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;span style="font-size: 13px;"&gt;Google&#xA0;&lt;/span&gt;&lt;span style="font-size: small;"&gt;AdWords&lt;/span&gt;&lt;span style="font-size: 13px;"&gt; is voor eigenaren van webshops een effectieve manier om betaald reclame voor categori&#xEB;n van producten of diensten te maken. Als je reclame wilt maken voor een specifiek product of een specifieke dienst die niet door jezelf vervaardigd zijn kun je vaak beter Google Product Listing Ads gebruiken &ndash; maar daarover in een volgend artikel.&lt;/span&gt;&lt;/p&gt; 
&lt;h2&gt;E-commerce 101: basisinformatie voor webshops over de grens&lt;/h2&gt; 
&lt;p&gt;&lt;a href="http://www.frankwatching.com/archive/tag/google-adwords" target="_blank"&gt;Google AdWords&lt;/a&gt; is het derde onderwerp binnen een reeks nieuwe artikelen van mijn hand&#xA0;die&#xA0;op Frankwatching zullen verschijnen.&#xA0;Die artikelen komen uiteindelijk terecht in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Zie het als &lsquo;e-commerce 101&prime;. Aan het Europese project&#xA0;&lt;a class="ExternalLink" href="http://pecos4smes.eu/" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt;, dat mede wordt gefinancierd door de Europese Commissie, werken partners mee uit de UK, Griekenland, Polen, Belgie, Itali&#xEB; en Nederland. De aanleiding van het systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop en informatie over e-commerce over de grens.&lt;/p&gt; 
&lt;p&gt;Marketing is &#xE9;&#xE9;n van de negen modules waarover informatie gegeven wordt in het systeem, naast ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h2&gt;Help mee de beste e-commerce-marketing te maken&lt;/h2&gt; 
&lt;p&gt;Maar ik geloof niet in autoriteiten die alles zeggen te weten. Daarom leg ik mijn ontwerpteksten graag aan jou voor, met de vraag: wil je me helpen de beste &lsquo;e-commerce marketing 101&prime; van dit moment te maken? Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze binnen de Europese Unie unieke manier, een geweldige serie maken.&lt;/p&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen worden opgenomen in de uiteindelijke tekst voor het adviessysteem. Een system dat online toegankelijk is vanaf eind 2014. Zodra het systeem in de testfase gaat, zal ik het speciaal voor bezoekers van Frankwatching al toegankelijk maken, zodat je een kijkje kunt nemen.&lt;/p&gt; 
&lt;h3&gt;Een button en vermelding als dank voor je bijdrage&lt;/h3&gt; 
&lt;p&gt;In ruil voor je bijdrage zal ik zorgen voor een eervolle vermelding in het systeem, bestaande uit je naam en een url naar keuze &ndash; of het nu een bedrijfs-url of een&#xA0;&lt;em&gt;vanity&lt;/em&gt;-url is. Ook mag je een een button gebruiken op je site, als teken dat je hebt bijgedragen aan het systeem. Ik kijk uit naar je reactie!&lt;/p&gt; 
&lt;h2&gt;Google AdWords&lt;/h2&gt; 
&lt;p&gt;Reclame maken bij Google is het op-een-na effectiefste &lt;a class="ExternalLink" href="http://www.wired.com/business/2013/07/email-crushing-twitter-facebook/" target="_blank"&gt;instrument om waardevolle klanten aan te trekken&lt;/a&gt;&#xA0;(lees: klanten die meer aankoopbereid zijn en meer willen uitgeven) &ndash; na het gevonden worden in Googles zoekresultaten, maar nog voor e-mailmarketing en social media.&#xA0;Als eigenaar van een webshop die Google AdWords wil gaan gebruiken, kun je als volgt te werk gaan.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" href="http://static-b.frankwatching.com/wp-content/uploads/2014/04/googlekeywordplanner.jpg" target="_blank"&gt;&lt;img class="aligncenter size-large wp-image-288141" src="http://static-c.frankwatching.com/wp-content/uploads/2014/04/googlekeywordplanner-595x357.jpg" alt="googlekeywordplanner" width="595" height="357" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h2&gt;Actie 1: Bereid je voor&lt;/h2&gt; 
&lt;p&gt;Het gebruik van Google AdWords brengt risico&rsquo;s met zich mee. Als je niet goed voorbereid bent, kun je veel geld verliezen zonder dat je meer verkoopt. Als je het goed doet daarentegen, kan een investering in Google AdWords lucratief zijn.&#xA0;Om te beginnen kun je het beste met jezelf een maximum bedrag afspreken dat je aan Google AdWords wilt besteden. Doe dit weloverwogen en in alle rust, zodat je niet tijdens het maken van jouw AdWords campagne door je eigen enthousiasme meegesleept wordt.&lt;/p&gt; 
&lt;h3&gt;Google Keyword Planner&lt;/h3&gt; 
&lt;p&gt;Bedenk vervolgens welke trefwoorden &ndash; keywords &ndash; je voor je producten of diensten waarvoor jewilt adverteren relevant vindt. Als je een kort lijstje van trefwoorden hebt, kun je vervolgens in &lt;a href="https://adwords.google.com/ko/KeywordPlanner/Home" target="_blank"&gt;Google Keyword Planner&lt;/a&gt;&#xA0;opzoeken hoe vaak mensen zoeken op dit keyword. Om te kunnen zoeken in de Keyword Planner moet je eerst inloggen in Google AdWords.&#xA0;Dit kun je nagaan voor alle woorden op jouw lijstje. In de Keyword Planner krijg je vanuit Google bovendien alternatieven voor de door jou bedachte termen, die je eveneens kunt checken.&lt;/p&gt; 
&lt;p&gt;De keywords die je kiest zijn van belang omdat je Adwords-advertenties door Google getoond worden zodra iemand binnen Google zoekt op zo&rsquo;n keyword. De AdWords-advertentie wordt dan getoond binnen de zoekresultaten van Google of bij &#xE9;&#xE9;n van de bij Google aangesloten websites &ndash; die de advertentie tonen als Google heeft besloten dat dit keyword relevant is voor een specifieke pagina op hun site. Aan jou dus ook de keus waar je jouw advertentie terug wilt zien.&lt;/p&gt; 
&lt;h3&gt;Kijk naar je &lsquo;cost per click&rsquo;&lt;/h3&gt; 
&lt;p&gt;De Keyword Planner geeft niet alleen aan hoe vaak op jouw keyword gezocht wordt, maar ook hoe groot de concurrentie op jouw keyword is. De achtergrond hiervoor is dat Google AdWords eigenlijk een soort veiling is. Je krijgt te zien hoeveel er geboden moet worden om kans te maken dat jouw advertentie daadwerkelijk getoond wordt door Google. Je biedt op iets dat cpc (cost per click) heet: het bedrag dat je betaalt als iemand daadwerkelijk op je advertentie klikt. De door Google getoonde cpc is een indicatie, afhankelijk van de concurrentie kan het bedrag iets hoger of iets lager uitvallen.&lt;/p&gt; 
&lt;h3&gt;Welke cpc is voor jou nog zinvol?&lt;/h3&gt; 
&lt;p&gt;Om af te wegen of de CPC niet te hoog voor je is, moet je uitrekenen wat de maximale CPC is die voor jou nog zinvol is. &lt;a class="ExternalLink" href="http://blog.kissmetrics.com/profitable-google-adwords-campaign/" target="_blank"&gt;Neil Patel&lt;/a&gt; heeft daartoe een formule verzonnen: maxcpc = (winst per klant) * (1 &ndash; winstmarge) * websiteconversieratio. Hij geeft een voorbeeld: stel dat je gemiddeld 500 euro winst maakt per klant en dat van elke 100 klanten er &#xE9;&#xE9;n iets bij je koopt, ofwel je hebt een conversieratio van 1 procent. Je neemt genoegen met een 30% winstmarge, dan zou je maximale cpc: 500 euro * (1 &ndash; 0.3) * 1% = 500 * 0.7 * 0,01 = 3,50 euro zijn. Als de cpc die Google aanbiedt lager is dan 3,50 euro heeft het zin om te gaan adverteren. Maar als Googles voorstel hoger uitvalt dan dit bedrag, is het beter om van je AdWords-campagne af te zien.&lt;/p&gt; 
&lt;p&gt;Om het nog een stap ingewikkelder te maken, is het zo dat jouw bod in de veiling niet de enige factor is die meeweegt in de veiling. Ook zaken als de kwaliteit van je shop landingspagina (zie hieronder), budget, locatie, keyword-relevantie en de reputatie die je zelf binnen Google hebt opgebouwd, &lt;a href="http://www.frankwatching.com/archive/2013/08/08/google-adwords-minder-betalen-per-klik-hogere-advertentiepositie-het-kan/" target="_blank"&gt;tellen mee&lt;/a&gt;.&lt;/p&gt; 
&lt;h2&gt;Actie 2: Maak de best mogelijke AdWords-advertentie&lt;/h2&gt; 
&lt;p&gt;Zodra je Google AdWords gaat bestuderen, zul je zien dat er flink wat opties zijn. Het gaat te ver om deze hier nu en detail te bespreken. Bekijk deze video (in het Engels) voor een goede eerste indruk van hoe het opzetten van een AdWords-campagne werkt:&lt;/p&gt; 
&lt;p&gt;Lees verder de&#xA0;&lt;a href="http://www.frankwatching.com/archive/2013/04/18/google-adwords-10-quick-wins-voor-je-campagne-instellingen/" target="_blank"&gt;tips voor de beste campagne-instellingen&lt;/a&gt; en over &lt;a href="http://www.frankwatching.com/archive/2014/01/31/waarom-google-shopping-steeds-interessanter-wordt-voor-je-webshop/" target="_blank"&gt;nieuwe ontwikkelingen bij AdWords&lt;/a&gt;. Probeer na het inlezen zelf voor een klein bedrag een mini-campagne uit, om een beetje te oefenen.&lt;/p&gt; 
&lt;h3&gt;Je advertentie&lt;/h3&gt; 
&lt;p&gt;Wat van groot belang is, is de inhoud van je advertentie. Deze bestaat uit een titel, twee regels voor beschrijvingen en een url.&#xA0;Een &lt;a href="http://www.frankwatching.com/archive/2013/05/06/adwords-ontdek-10-winnende-formules-voor-advertentieteksten/" target="_blank"&gt;goede advertentie&lt;/a&gt; roept mensen op om te klikken op de link in jouw advertentie. Om dit te bewerkstelligen, moet de tekst in de advertentie anders zijn dan die van je concurrenten. Jouw advertentie moet geloofwaardig zijn, jouw product of dienst positioneren (bijvoorbeeld: de beste hondentrainer van Chicago), moet potenti&#xEB;le klanten laten zien waarom ze moeten reageren (omdat de hondentrainingen nu beginnen bijvoorbeeld, of omdat ze een speciale korting krijgen, of omdat het product bijna uitverkocht is) en moet zich in tekst &lt;a href="http://www.frankwatching.com/archive/2013/12/30/14-tips-om-je-webshop-2014-proof-te-maken/" target="_blank"&gt;richten op mensen die al koopbereid zijn&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;Volgens sommige marketers is het bovendien belangrijk dat je potenti&#xEB;le klanten expliciet vertelt dat zij nu moeten klikken op de link in de advertentie.&#xA0;Het gevolg van een goede advertentie is een hoge &lt;a href="https://support.google.com/adwords/answer/2615875?hl=nl" target="_blank"&gt;CTR (klikfrequentie)&lt;/a&gt;: het percentage mensen die jouw advertentie niet alleen ziet, maar er ook op klikt. Lees ook de &lt;a href="http://www.frankwatching.com/archive/2014/02/26/maximaliseer-de-roi-van-je-online-campagnes-met-5-simpele-winstpakkers/" target="_blank"&gt;tips&lt;/a&gt;&#xA0;voor het verhogen van je CTR.&lt;/p&gt; 
&lt;h2&gt;Actie 3: Maak een landingspagina&lt;/h2&gt; 
&lt;p&gt;De link in jouw AdWords-advertentie moet leiden naar een landingspagina: een speciaal voor de gelegenheid vervaardigde pagina, waarop bezoekers meer te weten komt over jouw AdWords-voorstel aan hen. De landingspagina is de volgende stap in jouw conversiefunnel &ndash; het proces dat bezoekers moet leiden naar het doel dat jij voor hen voor ogen hebt. Hoogstwaarschijnlijk is dat doel het aankopen van een product of dienst.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Mijn bedrijf is de Nederlandse partner bij dit project en verantwoordelijk voor de marketingcontent van het systeem.&#xA0;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto intro met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-17 07:37:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/413/beginnen_met_google_adwords</item_location></blog><blog><ArticleID>412</ArticleID><title/><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Webanalytics is een belangrijk instrument om erachter te komen of jouw webshop naar behoren functioneert. Het geeft je inzicht on op welk moment de bezoekers van jouw online winkel afhaken in het aankoop-proces. Critici zetten echter kanttekeningen bij dit inzicht: analytics vertelt je niet waarom bezoekers afhaken en wat je moet doen om de situatie te verbeteren. &lt;/p&gt; 
&lt;h2&gt;E-commerce 101: basisinformatie voor webshops over de grens&lt;/h2&gt; 
&lt;p&gt;Webanalytics is het tweede onderwerp binnen een reeks nieuwe artikelen van mijn hand&#xA0;die&#xA0;op Frankwatching zullen verschijnen.&#xA0;Die artikelen komen uiteindelijk terecht in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Zie het als &lsquo;e-commerce 101&prime;. Aan het Europese project&#xA0;&lt;a class="ExternalLink" href="http://pecos4smes.eu/" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt;, dat mede wordt gefinancierd door de Europese Commissie, werken partners mee uit de UK, Griekenland, Polen, Belgie, Itali&#xEB; en Nederland. De aanleiding van het systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop en informatie over e-commerce over de grens.&lt;/p&gt; 
&lt;p&gt;Marketing is &#xE9;&#xE9;n van de negen modules waarover informatie gegeven wordt in het systeem, naast ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h2&gt;Help mee de beste e-commerce-marketing te maken&lt;/h2&gt; 
&lt;p&gt;Maar ik geloof niet in autoriteiten die alles zeggen te weten. Daarom leg ik mijn ontwerpteksten graag aan jou voor, met de vraag: wil je me helpen de beste &lsquo;e-commerce marketing 101&prime; van dit moment te maken? Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze binnen de Europese Unie unieke manier, een geweldige serie maken.&lt;/p&gt; 
&lt;p&gt;De meest waardevolle lezersbijdragen worden opgenomen in de uiteindelijke tekst voor het adviessysteem. Een system dat online toegankelijk is vanaf eind 2014. Zodra het systeem in de testfase gaat, zal ik het speciaal voor bezoekers van Frankwatching al toegankelijk maken, zodat je een kijkje kunt nemen.&lt;/p&gt; 
&lt;h3&gt;Een button en vermelding als dank voor je bijdrage&lt;/h3&gt; 
&lt;p&gt;In ruil voor je bijdrage zal ik zorgen voor een eervolle vermelding in het systeem, bestaande uit je naam en een url naar keuze &ndash; of het nu een bedrijfs-url of een&#xA0;&lt;em&gt;vanity&lt;/em&gt;-url is. Ook mag je een een button gebruiken op je site, als teken dat je hebt bijgedragen aan het systeem. Ik kijk uit naar je reactie!&lt;/p&gt; 
&lt;div id="attachment_263585" class="wp-caption aligncenter" style="width: 450px;"&gt;&lt;a class="ExternalLink" href="http://static-c.frankwatching.com/wp-content/uploads/2013/10/analytics.png" target="_blank"&gt;&lt;img class="size-full wp-image-263585" src="http://static-c.frankwatching.com/wp-content/uploads/2013/10/analytics.png" alt="analytics" width="440" height="330" /&gt;&lt;/a&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia.&lt;/p&gt; 
&lt;/div&gt; 
&lt;h2&gt;Webanalytics&lt;/h2&gt; 
&lt;p&gt;Webanalytics is kortgezegd het registreren van alle relevante activiteiten van bezoekers in een webshop of een website. De gemeten activiteiten zet je vervolgens af tegenover het doel wat jij met jouw webshop hebt, jouw &lsquo;&lt;em&gt;target action&lt;/em&gt;&lsquo;. Hoogstwaarschijnlijk is je target action de verkoop van jouw producten of diensten. Vervolgens kun je jouw zogenaamde conversieratio vaststellen: het percentage bezoekers dat deze target action ook daadwerkelijk uitvoert. De conversieratio ligt het beste boven de twee procent.&lt;/p&gt; 
&lt;h3&gt;De target action&lt;/h3&gt; 
&lt;p&gt;Jouw bezoekers zullen in de regel niet vanaf je homepage direct overgaan tot de target action. Zij zullen een aantal tussenstappen maken: de navigatie gebruiken, een productpagina bezoeken, een product toevoegen aan zijn of haar winkelwagentje, aan de checkout beginnen en de checkout afronden. Deze stappen samen heten de conversiefunnel. Het percentage van de bezoekers dat begint aan elk van deze stappen, staat bekend als de prospectratio. Het percentage afhakers wordt de &lt;em&gt;abandonment ratio&lt;/em&gt; genoemd.&lt;/p&gt; 
&lt;p&gt;De blog &lt;a class="ExternalLink" href="http://blog.ometria.com/ecommerce-essentials-how-to-use-a-conversion-funnel" target="_blank"&gt;Ometria&lt;/a&gt; geeft benchmarks voor elk van de stappen in de conversiefunnel. Als we van de 100 procent bezoekers uitgaan die binnenkomen op de homepage of op een landingspagina, dan moet 70 procent je navigatie gebruiken, 40 procent een product bekijken, 7 procent een product toevoegen aan het winkelwagentje, 3,5 procent de checkout beginnen en 2,5 procent de checkout afronden.&#xA0;Als eigenaar kun je twee webanalytics-acties ondernemen:&lt;/p&gt; 
&lt;h2&gt;Actie 1: vergelijk je conversiefunnel-percentages&lt;/h2&gt; 
&lt;p&gt;Het eerste dat je als webshopeigenaar moet doen, is je conversiefunnel-percentages meten. Dit kun je doen met tools als &lt;a class="ExternalLink" href="http://www.google.com/analytics/" target="_blank"&gt;Google Analytics&lt;/a&gt;, &lt;a class="ExternalLink" href="http://haveamint.com/" target="_blank"&gt;Mint&lt;/a&gt;, &lt;a href="https://www.reinvigorate.net/" target="_blank"&gt;Reinvigorate&lt;/a&gt;&#xA0; en &lt;a class="ExternalLink" href="http://foxmetrics.com/" target="_blank"&gt;Foxmetrics&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" style="color: #ff4b33; line-height: 24px; font-size: 16px;" href="http://static-a.frankwatching.com/wp-content/uploads/2009/03/conversie5.jpg" target="_blank"&gt;&lt;img class="alignright size-full wp-image-21855" src="http://static-a.frankwatching.com/wp-content/uploads/2009/03/conversie5.jpg" alt="conversie5" width="100" height="125" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;Als blijkt dat je gemeten percentages onder de Ometria-benchmarks liggen, is het zinnig de stappen die voorafgaan aan de te lage prospectratio eens onder de loep te nemen. Waaraan zou het kunnen liggen dat jebezoekers de conversiefunnel verlaten? Je zou je bijvoorbeeld kunnen afvragen of de navigatie en de zoekfunctionaliteit wel goed vindbaar zijn. Sluiten ze aan op de beleving van jouw doelgroep? Zijn ze herkenbaar? Geven ze de juiste hoeveelheid informatie en aanbevelingen terug aan de gebruiker? Een belangrijke vraag is of je niet op het laatste moment met allerhande kleine lettertjes op de proppen komt, die gaan over bijkomende bezorgkosten of andere extra kosten.&lt;/p&gt; 
&lt;h2&gt;Actie 2: sluit aan op je doelgroep&lt;/h2&gt; 
&lt;p&gt;Als je er tijdens het meten van je percentages achter komt dat meer dan een derde van de bezoekers je winkel verlaat zonder ook maar iets gedaan te hebben, betekent dit dat je niet goed aansluit op je doelgroep. Je bezoekers bepalen binnen twaalf seconden of ze jouw shop vertrouwen en of jouw shop iets is voor hem of haar.&lt;/p&gt; 
&lt;h3&gt;Hoe komt het dat bezoekers afhaken?&lt;/h3&gt; 
&lt;p&gt;In het geval dat teveel bezoekers onmiddellijk afhaken, kun je jezelf twee vragen stellen. Eerst moet je je afvragen of je wel die doelgroep aantrekt die je dacht aan te trekken. In een volgend artikel zal ik dieper ingaan op de vraag hoe je jouw doelgroep kunt bepalen en monitoren. En andere optie is dat je via Google, social media of met je advertenties bezoekers trek die niet veel te zoeken hebben in jouw shop. In elk geval in de vorm zoals die nu is. Bekijk in jouw webanalytics waar mensen vandaan komen. Onderzoek ook of je wel de juiste toon of call-to-action gebruikt om alleen die mensen naar je webshop te sturen die daar ook daadwerkelijk iets zouden willen kopen.&lt;/p&gt; 
&lt;p&gt;Ten tweede moet je je afvragen of je wel betrouwbaar genoeg over komt voor onbekende bezoekers en of de toon van je teksten, jouw design en jouw sociale media-elementen, de juiste zijn voor jouw doelgroep. E&#xE9;n van de manieren om vervolgens mogelijke verbeteringen uit te testen, is met behulp van zogenaamde &lt;a href="http://www.frankwatching.com/archive/tag/splittesten/" target="_blank"&gt;split-testen&lt;/a&gt;: ook daarover in een volgend artikel meer.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Mijn bedrijf is de Nederlandse partner bij dit project en verantwoordelijk voor de marketingcontent van het systeem.&#xA0;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto intro met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-17 07:35:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/412/webanalytics__waar___waarom_haken_je_bezoekers_af_</item_location></blog><blog><ArticleID>411</ArticleID><title>De 3 meest effectieve SEO-acties voor beginners</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;SEO is enorm belangrijk voor webwinkels. Met SEO verbeter je je positie binnen de organische zoekresultaten. Hoe hoger jouw positie, hoe meer klanten er naar je toe zullen komen. En die klanten zijn ook betere klanten dan klanten die jouw shop vinden op bijvoorbeeld social media. Klanten die zoeken, hebben een grotere bereidheid &lt;a class="ExternalLink" href="http://www.wired.com/business/2013/07/email-crushing-twitter-facebook/" target="_blank"&gt;om te kopen en willen ook meer uitgeven&lt;/a&gt; dan klanten die via sociale media of een advertentie binnenkomen. &lt;/p&gt; 
&lt;h2&gt;E-commerce 101: basisinformatie voor webshops over de grens&lt;/h2&gt; 
&lt;p&gt;Om deze reden is SEO het eerste onderwerp binnen een reeks nieuwe artikelen die van mijn hand verschijnen. Die artikelen komen uiteindelijk terecht in een gepersonaliseerd adviessysteem voor Europese MKB&rsquo;ers over e-commerce en e-commerce over de grens. Zie het als &lsquo;e-commerce 101&prime;. Aan het Europese project &lt;a class="ExternalLink" href="http://pecos4smes.eu/" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt;, dat mede wordt gefinancierd door de Europese Commissie, werken partners mee uit de UK, Griekenland, Polen, Belgie, Itali&#xEB; en Nederland. De aanleiding van het systeem is het gebrek aan goed vindbare basisinformatie over het beginnen en beheren van een online webshop en informatie over e-commerce over de grens.&lt;/p&gt; 
&lt;p&gt;Marketing is &#xE9;&#xE9;n van de negen modules waarover informatie gegeven wordt in het systeem, naast ordering, betaling, koop, contracting, boekingen, bezorging, communicatie en service.&lt;/p&gt; 
&lt;h2&gt;Help mee de beste e-commerce-marketing te maken&lt;/h2&gt; 
&lt;p&gt;Maar ik geloof niet in autoriteiten die alles zeggen te weten. Daarom leg ik mijn ontwerpteksten graag aan jou voor, met de vraag: wil je me helpen de beste &lsquo;e-commerce marketing 101&prime; van dit moment te maken? Verbeter mij, weerleg mij, kom met geweldige cijfers, met voorbeelden of met alternatieve tools. Laten we samen, op deze binnen de Europese Unie unieke manier, een geweldige serie maken.&lt;br /&gt; De meest waardevolle lezersbijdragen worden opgenomen in de uiteindelijke tekst voor het adviessysteem. Een system dat online toegankelijk is vanaf eind 2014. Zodra het systeem in de testfase gaat, zal ik het speciaal voor bezoekers van Frankwatching al toegankelijk maken, zodat je een kijkje kunt nemen.&lt;/p&gt; 
&lt;h3&gt;Een button en vermelding als dank voor je bijdrage&lt;/h3&gt; 
&lt;p&gt;In ruil voor je bijdrage zal ik zorgen voor een eervolle vermelding in het systeem, bestaande uit je naam en een url naar keuze &ndash; of het nu een bedrijfs-url of een &lt;em&gt;vanity&lt;/em&gt;-url is. Ook mag je een een button gebruiken op je site, als teken dat je hebt bijgedragen aan het systeem. Ik kijk uit naar je reactie!&lt;/p&gt; 
&lt;p&gt;&lt;a class="ExternalLink" style="color: #ff4b33; line-height: 24px; font-size: 16px;" href="http://static-a.frankwatching.com/wp-content/uploads/2014/03/Fotolia_61783604_S_copyright.jpg" target="_blank"&gt;&lt;img class=" wp-image-284519 alignright" src="http://static-b.frankwatching.com/wp-content/uploads/2014/03/Fotolia_61783604_S_copyright-595x749.jpg" alt="Globe computer mouse shopping cart" width="301" height="377" /&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;h2&gt;SEO en Google&lt;/h2&gt; 
&lt;p&gt;Omdat Google in de Europese Unie een marktaandeel van 90 procent heeft, gaat het er bij SEO om dat je met je webshop zo hoog mogelijk in de zoekresultaten van Google terecht komt. Google gebruikt meerdere algoritmes &ndash; rekenmethoden &ndash; om de zoekresultaten te berekenen. Een van deze is&#xA0;&lt;a href="http://www.frankwatching.com/archive/tag/hummingbird/" target="_blank"&gt;Hummingbird&lt;/a&gt;, welke in september 2013 is ingevoerd. Eigenlijk heeft dit algoritme de hele SEO overhoop gehaald, door semantische relaties binnen sites en shops een belangrijke plaats te geven in de berekening van zoekresultaten.&lt;/p&gt; 
&lt;p&gt;Als eigenaar van een webshop kun je drie dingen doen om zo goed mogelijk aan te sluiten op Google&rsquo;s algoritmes en de positie van jouw webshop binnen Google&rsquo;s zoekresultaten te verbeteren.&lt;/p&gt; 
&lt;h2&gt;Actie 1: bied relationele informatie aan&lt;/h2&gt; 
&lt;p&gt;Om te beginnen moet je de informatie in je webshop niet als losse brokken presenteren, maar als informatieve elementen die een duidelijk gedefinieerde relatie met elkaar hebben. Door gebruik te maken van &lt;a class="ExternalLink" href="http://searchengineland.com/13-semantic-markup-tips-for-2013-a-local-seo-checklist-143708" target="_blank"&gt;semantic markup&lt;/a&gt; kun je er vervolgens voor zorgen dat deze relationele informatie begrepen wordt door Google.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Uitleg:&lt;/strong&gt; Google&rsquo;s Hummingbird-algoritme probeert mensen die zoeken binnen een specifieke context zo goed mogelijk te ondersteunen. Het algoritme geeft de voorkeur aan antwoorden op vragen als &lsquo;Waar kan ik de goedkoopste iPhone 5s vinden?&rsquo; boven het eenvoudig zoeken op &lsquo;iPhone 5s&rsquo;.&lt;/p&gt; 
&lt;h3&gt;Semantic markup&lt;/h3&gt; 
&lt;p&gt;Om Google zo goed mogelijk te bedienen, kun je dit soort relaties defini&#xEB;ren en vervolgens in de code van je shop opnemen. Dit kun je het beste doen met behulp van semantic markup, een specifieke vorm van html die de relationele verbanden binnen jouw shop inzichtelijk maakt voor de Googlebot die de shop indexeert. &lt;a class="ExternalLink" href="http://schema.org/docs/full.html" target="_blank"&gt;Schema.org&lt;/a&gt;&#xA0;biedt een collectie van schema&rsquo;s &ndash; html-tags &ndash; die je kunt gebruiken om Google van dienst te zijn. Mocht je nog geen webshop hebben of overwegen jouw huidige online winkel te vernieuwen, dan is het raadzaam deze semantische structuur als uitgangspunt te nemen.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Nadeel&lt;/strong&gt; van deze actie: Hoe beter Google jouw shop begrijpt, hoe meer informatie de zoekmachine zelf zal tonen. Op die manier zullen gebruikers je shop misschien nooit bereiken, omdat ze blijven hangen op Google.&lt;/p&gt; 
&lt;h2&gt;Actie 2: kies de juiste zoekwoorden&lt;/h2&gt; 
&lt;p&gt;Ten tweede moet je relevante zoekwoorden gebruiken, die jouw eigen producten en merk zo goed mogelijk omschrijven.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Uitleg&lt;/strong&gt;: De Google-bot die jouw shop indexeert kijkt niet alleen naar relaties, maar ook naar keywords. Specifiek leest de bot html-teksten uit title tags, meta tags, heading tags en bod- teksten. De bot heeft moeite om plaatjes te begrijpen, evenals zoekformulieren, Flash- en Java-plug-ins, informatie achter een inlog, Javascript-links, frames en i-frames en een te grote collectie links bij elkaar.&lt;/p&gt; 
&lt;h3&gt;Google keyword planner&lt;/h3&gt; 
&lt;p&gt;Gebruik voor elk van deze elementen html-alternatieven die de bot wel makkelijk begrijpt en beperk het aantal links dat je op een pagina plaatst. De keuze van de zoekwoorden die je kiest is erg belangrijk. Je kunt &lt;a href="https://adwords.google.com/ko/KeywordPlanner/Home" target="_blank"&gt;Google keyword planner&lt;/a&gt;&#xA0;gebruiken om erachter te komen welke zoekwoorden het meest effectief zijn voor jouw type producten en diensten &ndash; zoekwoorden die leiden tot het meeste bezoek en verkoop &ndash; maar Google wordt steeds minder scheutig met dit soort informatie. Om de tool te gebruiken moet je je bovendien eerst registreren bij Google Adwords.&lt;/p&gt; 
&lt;h3&gt;Pas op voor &lsquo;spamdexing&rsquo;&lt;/h3&gt; 
&lt;p&gt;Pas op dat je geen oneigenlijke zoekwoorden gebruikt. Dit zijn zoekwoorden die wel populair zijn, maar niet relevant voor je shop. Google kan je namelijk betichten van &lsquo;spamdexing&rsquo; en (delen van) je shop voor straf bijvoorbeeld verwijderen uit de zoekresultatenlijst. Als je gestraft bent door Google vind je dat terug in de &lt;a href="https://www.google.com/webmasters/tools/home?hl=nl&amp;pli=1" target="_blank"&gt;Google Webmaster Tools&lt;/a&gt;.&#xA0;Een paar grote Nederlandse bedrijven ondervonden vorig jaar een dergelijke &lt;a class="ExternalLink" href="http://www.marketingfacts.nl/berichten/nederlandse-sites-beboet-voor-doorway-pages" target="_blank"&gt;straf van Google&lt;/a&gt;. Zij hadden pagina&rsquo;s toegevoegd aan hun sites die niet bedoeld waren voor de bezoekers, maar alleen voor Google. Google ontdekte dit en verwijderde de pagina&rsquo;s uit de zoekresultaten.&lt;/p&gt; 
&lt;div id="attachment_284520" class="wp-caption aligncenter" style="width: 605px;"&gt;&lt;a class="ExternalLink" href="http://static-a.frankwatching.com/wp-content/uploads/2014/03/Fotolia_53654269_Subscription_XXL.jpg" target="_blank"&gt;&lt;img class="size-large wp-image-284520" src="http://static-c.frankwatching.com/wp-content/uploads/2014/03/Fotolia_53654269_Subscription_XXL-595x345.jpg" alt="Foto met dank aan Fotolia." width="595" height="345" /&gt;&lt;/a&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia.&lt;/p&gt; 
&lt;/div&gt; 
&lt;h2&gt;Actie 3: linken, linken&lt;/h2&gt; 
&lt;p&gt;Ten derde moet je ervoor zorgen dat zoveel mogelijk kwalitatief hoogstaande websites linken naar jouw webshop en omgekeerd.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Uitleg&lt;/strong&gt;: E&#xE9;n van de algoritmes die Google&rsquo;s zoekresultaten be&#xEF;nvloedt, is het befaamde &lt;a href="http://www.frankwatching.com/archive/tag/pagerank" target="_blank"&gt;PageRank&lt;/a&gt;-algoritme. Dit algoritme hangt aan elke url een waarde. E&#xE9;n van de factoren die deze waarde beinvloedt, is het aantal links dat naar de url verwijst en het PageRank-gewicht dat aan deze verwijzers zelf hangt. Daarom is het belangrijk dat kwalitatief hoogstaande websites linken naar jouw webshop-url&rsquo;s, omdat deze daardoor omhoog gestuwd wordt in de resultatenlijst.&lt;/p&gt; 
&lt;p&gt;Pas welop dat je gekochte links niet laat meerekenen door Google. Gekochte links moeten vergezeld gaan van de html-waarde &lsquo;&lt;a href="http://www.frankwatching.com/archive/2014/02/21/gepakt-door-google-penalty-dos-donts-van-ex-googlers/" target="_blank"&gt;nofollow&lt;/a&gt;&lsquo;. Als je deze waarde niet toevoegt, dan kan Google jouw shop voor straf geheel of gedeeltelijk verwijderen uit de zoekresultatenlijst.&lt;/p&gt; 
&lt;h2&gt;Wat zijn goede SEO-voorbeelden van webshops?&lt;/h2&gt; 
&lt;p&gt;In het licht van het verzoek aan het begin van de tekst is nu mijn vraag: wat zijn volgens jou goede voorbeelden van webshops die SEO begrepen hebben? En welke online winkels kunnen er niets van? Vergeet vooral niet om ook andere feedback die je hebt op deze eerste online marketing-101 die we samen gaan maken, mee te nemen in je reactie hieronder.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Mijn bedrijf is de Nederlandse partner bij dit project en verantwoordelijk voor de marketingcontent van het systeem.&#xA0;Het project PeCoS4SMEs wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is opgenomen.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto intro met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-17 07:33:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/411/de_3_meest_effectieve_seo-acties_voor_beginners</item_location></blog><blog><ArticleID>410</ArticleID><title>Webshop starten? De 5 grote e-commercevragen</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Elke ondernemer die een webshop wil beginnen of een bestaande webshop flink wil uitbreiden, moet vijf grote vragen beantwoorden alvorens aan de slag te gaan. Dit blijkt uit gesprekken met drie experts en de resultaten van recent gehouden Europese onderzoeken.&lt;/p&gt; 
&lt;h2&gt;8 basismodules voor een webshop&lt;/h2&gt; 
&lt;p&gt;Een &lt;a title="Webshops" href="http://www.frankwatching.com/archive/tag/webshops" target="_blank"&gt;webshop&lt;/a&gt; beginnen lijkt simpel. Met slechts een achttal basismodules maak je het online bestellen en betalen van je producten mogelijk: een winkelwagenmodule, een simpele check-outmodule met meerdere, veilige betaalopties, een homepage als portal tot je populairste producten, productpagina&rsquo;s met diverse tools, een navigatie-optie plus een zoek-functie, een module die communicatiekanalen met jou opent &ndash; zowel voor als na de koop &ndash; een rapportagemodule om te meten hoe je klanten je shop gebruiken en een sectie met heldere informatie over de bezorging (track &amp; trace, bezorgkosten, opties waar en wanneer er bezorgd kan worden, hoe te retourneren) en over jou als verkoper.&lt;/p&gt; 
&lt;p&gt;Deze modules moeten worden voorzien van design en teksten en toegankelijk gemaakt worden voor meerdere platforms als computer, tablet en smartphone. Dan moet je nog betaling-service providers en distributeurs kiezen en tenslotte moet je de klant benaderen.&#xA0;Dit klinkt alleen simpeler dan het is. Om de juiste invulling te geven aan je e-shop en de processen eromheen, geef je eerst antwoord op de vijf grote &lt;a title="E-commerce" href="http://www.frankwatching.com/archive/tag/e-commerce" target="_blank"&gt;e-commerce&lt;/a&gt;-vragen.&lt;/p&gt; 
&lt;h2&gt;1. Hoeveel webshops zijn nodig?&lt;/h2&gt; 
&lt;p&gt;Om te beginnen vraag je jezelf af: wil ik mijn producten onderbrengen in &#xE9;&#xE9;n webshop of in meerdere webshops? Het gaat hierbij om de positionering van je producten. Spreken deze &#xE9;&#xE9;n of meerdere doelgroepen aan? Indien je doelgroep uit duidelijk te onderscheiden subgroepen bestaat, is het raadzaam voor elk van deze kleinere groepen een aparte webshop te openen, met een taalgebruik en een vormgeving die specifiek aansluiten op de desbetreffende kleinere doelgroep.&lt;/p&gt; 
&lt;h2&gt;2. Hoeveel check-outs zijn nodig?&lt;/h2&gt; 
&lt;p&gt;Als je voor meerdere webshops kiest, luidt de vervolgvraag of je &#xE9;&#xE9;n check-out of meerdere nodig hebt. Het voordeel van &#xE9;&#xE9;n check-out is dat je je klanten de mogelijkheid geeft in meerdere shops te winkelen met hetzelfde winkelwagentje. Voorwaarde is echter dat de producten binnen de diverse webshops op elkaar aansluiten. Het combineren van te uiteenlopende producten of stijlen, zoals bijvoorbeeld benodigdheden voor huisdieren en kantoorartikelen, zal je klant in de war brengen.&lt;/p&gt; 
&lt;h2&gt;3. Wat voor soort producten verkoop je?&lt;/h2&gt; 
&lt;p&gt;In welke sector opereer je? Elke sector kent z&rsquo;n eigen voorwaarden, die van grote invloed zijn op het gewicht dat je aan individuele modules moet geven. Ben je bijvoorbeeld werkzaam in onroerend goed, dan is bezorging niet van belang, maar is het maken van bezichtigingsafspraken cruciaal. Ook in de hospitality is bezorging van geen belang, maar is beschikbaarheidsinformatie over bijvoorbeeld hotelkamers in gedefinieerde periodes essentieel.&lt;/p&gt; 
&lt;h2&gt;4. Hoe zie je je klant?&lt;/h2&gt; 
&lt;p&gt;Hoe wil je je klant benaderen? Deze marketingvraag lijkt misschien pas van belang te worden nadat je je shops al gereed hebt, maar niets is minder waar. De strategie die je gaat kiezen, heeft gevolgen voor de invulling van de modules, het design en de teksten van je shops en, natuurlijk, je marketingstrategie. Op deze vraag ga ik wat langer in.&lt;/p&gt; 
&lt;p&gt;Om te beginnen kun je kiezen voor traditionele marketing. Binnen deze benadering zie je je klanten als consumenten en probeer je hen te sturen waarheen jij dat wilt. Je homepage is dan de plek waar je het vertrouwen van klanten wint en die hen dieper je shop in leidt. Je rapportagemodule is leidend in je visie op de effectiviteit van je shop. Je gebruikt SEO om klanten uit te nodigen en verzamelt klantgegevens om gepersonaliseerde mailmarketingcampagnes te houden. Deze personalisatie gebruik je ook voor het selectief aanbieden van kortingen aan klanten.&lt;/p&gt; 
&lt;div id="attachment_267968" class="wp-caption aligncenter" style="width: 605px;"&gt;&lt;a class="ExternalLink" href="http://static-c.frankwatching.com/wp-content/uploads/2013/11/595.jpg" target="_blank"&gt;&lt;img class="size-full wp-image-267968" src="http://static-c.frankwatching.com/wp-content/uploads/2013/11/595.jpg" alt="595" width="595" height="444" /&gt;&lt;/a&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia&lt;/p&gt; 
&lt;/div&gt; 
&lt;h3&gt;Persoonlijk contact&lt;/h3&gt; 
&lt;p&gt;Deze aanpak kun je aanvullen met een nadruk op persoonlijk contact. Je doelgroep zie je dan niet als vertegenwoordigers van demografische doelgroepen, maar als dragers van een set van overtuigingen. In dat geval vertrouw je niet voornamelijk op de uitkomsten van je rapportagemodule, maar zoek je contact met je klanten. Dat heeft gevolgen voor je communicatiemodule. In je marketingaanpak gebruik je SEO om long tail niche-groepen te bereiken. Persoonlijk geef je kortingen, maar ook cadeautjes.&lt;/p&gt; 
&lt;h3&gt;De sociale marketingstrategie&lt;/h3&gt; 
&lt;p&gt;Nogal anders is de sociale marketingstrategie. In deze benadering definieer je je doelgroep in de vorm van concrete individuen. Samen met hen bouw je vervolgens je merk op &ndash; als vrienden, of liever als vriendinnen, omdat de band die je aangaat emotioneel, diepgaand, authentiek en wederkerig is. De concrete individuen help je vervolgens bij hun peer-to-peer-communicatie, met hun omgeving over jouw merk en jouw producten &ndash; met cadeaus en informatie en alles wat zij nodig hebben om jouw affiliates te worden.&lt;/p&gt; 
&lt;p&gt;Op deze manier krijgt je merk voor je klanten een emotionele lading en een culturele relevantie. Dit heeft natuurlijk gevolgen voor je marketingkeuzes. SEO en banners zijn uit den boze, omdat ze niets toevoegen aan het contact met de klant. Je richt je alleen op het faciliteren van peer-to-peer-uitingen die je niet kun sturen.&lt;/p&gt; 
&lt;h3&gt;Plug sociale elementen in&lt;/h3&gt; 
&lt;p&gt;Voor de webshopmodules heeft de keuze voor deze benadering grote gevolgen. Essentieel zijn hier alleen de check-out met betalingsopties en de distributie. De rest zou je uit kunnen besteden. In plaats van productpagina&rsquo;s kun je peer-to-peer-berichten op Instragram en YouTube gebruiken. Idealiter leidt het klikken op deze berichten meteen tot een betalingsoptie. Wat betreft de modules heb je in ieder geval een zeer uitgebreide communicatiemodule nodig. Op je productpagina &ndash; indien aanwezig &ndash; en op de homepage, maak je veel ruimte voor input vanuit de doelgroep.&lt;/p&gt; 
&lt;p&gt;Een analysemodule kun je achterwege laten. Je design en taalgebruik moeten jouw positie als vriendin van de klant ondersteunen. De gehele webshop moet erop ingericht zijn dat klanten bij jou de emotionele lading en culturele relevantie vinden die zij zoeken.&#xA0;Mocht je dit te ver gaan, dan kun je kiezen voor een mix. Je kunt kiezen voor de traditionele benadering en persoonlijke en sociale elementen daarop inpluggen.&lt;/p&gt; 
&lt;h2&gt;5. Zie je mogelijkheden over de grens?&lt;/h2&gt; 
&lt;p&gt;De laatste vraag die je jezelf stelt is: wil je alleen in Nederland verkopen, of ook over de grens? Ook het antwoord op deze vraag heeft grote gevolgen voor de manier waarop je je webshop opzet. Stel dat je over de grens wilt gaan verkopen. Dan vraag je jezelf af of je, in navolging van vraag &#xE9;&#xE9;n, voor elk land of elke culturele subgroep een aparte webshop opricht en, in navolging van vraag twee, of het zinvol is om deze webshops te voorzien van &#xE9;&#xE9;n of van meerdere check-outs.&lt;/p&gt; 
&lt;p&gt;Mocht je besluiten je producten voor alle landen in &#xE9;&#xE9;n webshop met &#xE9;&#xE9;n check-out onder te brengen, dan krijg je te maken met meertaligheid en eventueel met meerdere valuta. Bedenk dat het niet voldoende is om je teksten &#xE9;&#xE9;n-op-&#xE9;&#xE9;n te vertalen. Net als voor subgroepen heeft elke cultuur haar eigen do&rsquo;s en don&rsquo;ts.&lt;/p&gt; 
&lt;div id="attachment_267952" class="wp-caption aligncenter" style="width: 605px;"&gt;&lt;a class="ExternalLink" href="http://static-b.frankwatching.com/wp-content/uploads/2013/11/online-shopping-webshops-worldwide-shipping.jpg" target="_blank"&gt;&lt;img class="size-full wp-image-267952 " src="http://static-b.frankwatching.com/wp-content/uploads/2013/11/online-shopping-webshops-worldwide-shipping.jpg" alt="online shopping webshops worldwide shipping" width="595" height="546" /&gt;&lt;/a&gt; 
&lt;p class="wp-caption-text"&gt;Foto met dank aan Fotolia&lt;/p&gt; 
&lt;/div&gt; 
&lt;h3&gt;Denk lokaal&lt;/h3&gt; 
&lt;p&gt;Als je over de grens wilt verkopen, zorg er dan eerst voor dat je toestemming krijgt van de fabrikanten en distributeurs van je producten. Onderzoek vervolgens welke betaalmethoden populair zijn en een veilig imago hebben in de landen die je wilt benaderen. Natuurlijk ken je ook alle nationale en Europese regelgevingen op het gebied van e-commerce. Tevens ben je op de hoogte van de meest geliefde lokale communicatie- en bezorgopties. Daarnaast geef je de gekozen invullingen van deze modules handen en voeten &#xA0;door ter plekke populaire en betrouwbare betaling-service providers en distributeurs aan je te binden. Tenslotte moet je voor je shops over de grens natuurlijk ook de vragen drie en vier beantwoorden.&lt;/p&gt; 
&lt;h2&gt;Fundamentele keuzes&lt;/h2&gt; 
&lt;p&gt;Als je de vijf grote vragen grondig hebt beantwoord, kun je je webshop gaan opzetten of uitbreiden. Het lijkt misschien allemaal ingewikkeld en veel werk, maar het gaat hier om fundamentele keuzes die van groot belang zijn voor je toekomstige omzet en voor het beeld dat klanten van je hebben. Laat je niet ontmoedigen door de vragen, maar praat erover met specialisten en succesvolle webshophouders. Je zult zien dat alle energie die je hier instopt er ook weer uitkomt.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Deze bijdrage kwam tot stand naar aanleiding van gesprekken met specialisten Peter Horsten, Remko de Jong en Frank Rozendaal en op grond van de uitkomsten van onderzoeken van het Europese project SECS. &#xA0;&lt;/em&gt;&lt;em&gt;Het Europese&#xA0;project&#xA0;&lt;a class="ExternalLink" href="http://www.ohennennoh.com/pecos4smes/" target="_blank"&gt;SECS&lt;/a&gt; hield in april van dit jaar een onderzoek naar gedragingen en meningen van Europese online shoppers. In Nederland werden bezoekers van Frankwatching gevraagd om een&#xA0;enqu&#xEA;te&#xA0;in te vullen naar aanleiding van een &lt;a href="http://www.frankwatching.com/archive/2013/04/09/online-winkelen-over-de-grens-goed-voor-iedereen/" target="_blank"&gt;artikel &lt;/a&gt;over e-commerce over de grens. Een maand later werden Nederlandse webshophouders benaderd om mee te werken met een vervolg-onderzoek in de vorm van een vragenlijst.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Behalve in Nederland werden er ook onderzoeken gehouden in&#xA0;Itali&#xEB;&#xA0; Polen, Groot-Brittanni&#xEB;, Griekenland en&#xA0;Belgi&#xEB;&#xA0; Een uitgebreid verslag van de uitkomsten van de onderzoeken vind je&lt;a class="ExternalLink" href="http://www.ohennennoh.com/project-secs-resultaten-onderzoek/" target="_blank"&gt; hier&lt;/a&gt;. Een &lt;a href="http://www.frankwatching.com/archive/2013/08/12/e-commerce-8-tips-om-succesvol-over-de-grens-te-verkopen/" target="_blank"&gt;artikel&lt;/a&gt; over de resultaten werd gepubliceerd op Frankwatching. &lt;/em&gt;&lt;em&gt;Het project SECS maakt deel uit van &lt;a class="ExternalLink" href="http://www.pecos4smes.eu" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt; dat wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur: de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is vervat.&lt;/em&gt;&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;Foto met dank aan Fotolia.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-17 07:31:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/410/webshop_starten__de_5_grote_e-commercevragen</item_location></blog><blog><ArticleID>409</ArticleID><title>E-commerce: 8 tips om succesvol over de grens te verkopen</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Uit recent gehouden Europese onderzoeken naar e-commerce over de grens kwamen interessante resultaten naar voren. In dit artikel zijn de belangrijkste inzichten uit de onderzoeken vertaald naar acht tips voor webshopeigenaren. Hoe kun je succesvol online over de grens verkopen? &lt;/p&gt; 
&lt;h2&gt;Tip 1: Bied meer betalingsopties aan&lt;/h2&gt; 
&lt;p&gt;Voor Nederlandse online verkopers is het verleidelijk alleen iDeal als betaalmodule aan online klanten aan te bieden. Dit is verreweg de meest populaire betaalmethode onder Nederlandse consumenten, zo blijkt &lt;a class="ExternalLink" href="http://www.currence.nl/Downloads/iD_factsheet_NL.pdf" target="_blank"&gt;uit ons onderzoek&lt;/a&gt; en &lt;a class="ExternalLink" href="http://www.telegraaf.nl/overgeld/consument/21727825/__Liever_acceptgiro_om_achteraf_te_kunnen_betalen__.html" target="_blank"&gt;uit eerdere onderzoeken&lt;/a&gt;. Echter, iDeal faciliteert buitenlandse kopers niet. Paypal en de creditcard zijn wel geschikt voor internationale online aankopen, maar zijn niet bijster populair bij de Nederlandse webconsument.&lt;/p&gt; 
&lt;p&gt;Het niet hebben van een creditcard wordt in ons onderzoek zelfs door Nederlandse klanten opgevoerd als de belangrijkste reden om niet over de grens te kopen. Laat je hierdoor echter niet misleiden. In andere Europese landen als Groot-Brittanni&#xEB; en Itali&#xEB; is de creditcard het populairste betaalmiddel, gevolgd door Paypal als goede tweede. Deze buitenlandse klanten willen graag veilig betalen en tevens de keuze hebben uit meerdere betaalsystemen. Neem daarom naast iDeal ook de credit card en Paypal op in je webshop.&lt;/p&gt; 
&lt;h2&gt;Tip 2: Geef heldere informatie&lt;/h2&gt; 
&lt;p&gt;Nederlandse en Europese online consumenten en Nederlandse webverkopers zijn het erover eens dat heldere informatie erg belangrijk is voor een internationale webshop: een goede toegankelijkheid van informatie over producten, diensten en prijzen, heldere gebruiksvoorwaarden, een simpele navigatie, order-tracking, een helder bezorg- en retourbeleid, keurmerken en consumentenbeoordelingen van producten. Zorg er bovendien voor dat je webshop er professioneel uitziet.&lt;/p&gt; 
&lt;p&gt;Met behulp van helderheid en professioneel design kun je aardig wat aarzelingen van buitenlandse consumenten wegnemen om bij je te kopen. Deze maken zich namelijk zorgen over een langere bezorgtijd, mogelijke fraude en over het retourbeleid voor eventueel beschadigde goederen, zoals blijkt &lt;a class="ExternalLink" href="http://www.europarl.europa.eu/document/activities/cont/201108/20110825ATT25258/20110825ATT25258EN.pdf" target="_blank"&gt;uit ons onderzoek&lt;/a&gt; en &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf" target="_blank"&gt;eerdere onderzoeken&lt;/a&gt;. Laat zien dat de buitenlandse bezoeker hiervoor bij jou niet bang hoeft te zijn. Ondersteun je transparantie bovendien met een snelle en heldere klantenservice.&lt;/p&gt; 
&lt;h2&gt;Tip 3: Prijs is belangrijk, maar niet zaligmakend&lt;/h2&gt; 
&lt;p&gt;Een grote meerderheid van Nederlandse en buitenlandse internetconsumenten geeft aan dat de prijs van producten in een webshop erg belangrijk is. Voor meer dan de helft van de Nederlandse consumenten is de prijs zelfs een reden om bij een buitenlandse webshop te kopen, ook als die niet aan al hun vereisten voldoet. Voor buitenlandse consumenten ligt dat anders. Die kopen liever niet bij een webshop onder de maat, ook niet als de prijsstelling gunstig is.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-252590" src="http://static-a.frankwatching.com/wp-content/uploads/2013/08/Goedkoper-595x382.jpg" alt="Goedkoper" width="595" height="382" /&gt;&lt;/p&gt; 
&lt;p&gt;Dat betekent dat, waar Nederlanders hun zorgen bij het shoppen over de grens opzij zetten voor een gunstige prijs, andere Europeanen daartoe niet genegen zijn. De Nederlandse bereidheid om koopjes te scoren ondanks de daaraan verbonden risico&rsquo;s gaat overigens in tegen een gesignaleerde trend dat &lt;a class="ExternalLink" href="http://www.thuiswinkel.org/cms/streambin.aspx?requestid=4F1E2DF3-64B6-4B1E-8E1C-6CDF4B054968" target="_blank"&gt;prijsstelling een minder belangrijke factor aan het worden is voor Nederlandse consumenten&lt;/a&gt;.&lt;/p&gt; 
&lt;h2&gt;Tip 4: Bied andere communicatiemethoden aan voor buitenlandse klanten&lt;/h2&gt; 
&lt;p&gt;Nederlandse online consumenten houden in de communicatie met een buitenlandse webshop graag de touwtjes in handen. Zij sturen liever een e-mail naar een buitenlandse webshop en vullen liever een contactformulier in dan dat zij met de webshop chatten of Skypen. Nederlandse online verkopers zijn het met de Nederlandse kopers eens. Ook zij zien e-mail en het contactformulier als de belangrijkste communicatiemiddelen.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-252587" src="http://static-b.frankwatching.com/wp-content/uploads/2013/08/Communicatiemethoden-595x402.jpg" alt="Communicatiemethoden" width="595" height="402" /&gt;&lt;/p&gt; 
&lt;p&gt;Consumenten in Groot-Brittanni&#xEB; zitten op &#xE9;&#xE9;n lijn met de Nederlanders, maar in Itali&#xEB; zijn online chatten en Skype erg belangrijk. Ook in Griekenland chat men graag online met de buitenlandse verkoper, terwijl in Polen het gratis telefoonnummer zeer gewaardeerd wordt. Het is dus raadzaam niet alleen Nederlandse communicatievoorkeuren aan te bieden aan buitenlandse consumenten.&lt;/p&gt; 
&lt;h2&gt;Tip 5: Staar je niet blind op social media&lt;/h2&gt; 
&lt;p&gt;Voor Europese webconsumenten is aanwezigheid van een webshop op sociale media niet erg belangrijk. Ook de aanwezigheid op prijsvergelijkingssites heeft voor hen weinig importantie. Veel meer gewicht heeft een hoge ranking op zoekmachines. De ondervraagde Nederlandse webshophouders zijn het hiermee eens. Uit een recent internationaal marketingonderzoek komt naar voren waarom: &lt;a class="ExternalLink" href="http://blog.custora.com/2013/06/e-commerce-customer-acquisition-snapshot/" target="_blank"&gt;online klanten die op een webshop terecht komen via een zoekmachine blijken 50% waardevoller dan gemiddeld&lt;/a&gt;: ze shoppen meer en geven meer uit.&lt;/p&gt; 
&lt;p&gt;E-mailklanten zijn 11% waardevoller dan gemiddeld, terwijl Facebook-klanten op het gemiddelde zitten. Twitter-klanten komen 23% onder het gemiddelde uit. Wired duidt dit door erop te wijzen dat &lt;a class="ExternalLink" href="http://www.wired.com/business/2013/07/email-crushing-twitter-facebook/" target="_blank"&gt;Google een voorsprong heeft van tien jaar op sociale media en dat sociale media over tien jaar vast wel een belangrijk verkoopkanaal zijn&lt;/a&gt;. Nu zijn ze dat echter nog niet.&lt;/p&gt; 
&lt;h2&gt;Tip 6: Pas op met gepersonaliseerde en push-informatie&lt;/h2&gt; 
&lt;p&gt;Europese consumenten hebben niet veel waardering voor opties als nieuwsbrieven, persoonlijke verlanglijstjes, spaarprogramma&rsquo;s en gepersonaliseerde aanbiedingen. Ook discussiefora worden niet gezien als waardevolle toevoeging. Houd hier rekening mee bij het inrichten van je webshop.&lt;/p&gt; 
&lt;h2&gt;Tip 7: Zorg&#xA0;(naast marketingvaardigheden)&#xA0;voor kennis van techniek&lt;/h2&gt; 
&lt;p&gt;Marketing lijkt de sterkste kant van Nederlandse online verkopers. Zij zeggen vertrouwen te hebben in hun vaardigheden om online promotionele strategie&#xEB;n te cre&#xEB;ren en deze te integreren met offline promoties. Tevens zeggen zij de principes te kennen die bezoekers aanzetten tot kopen. Een meerderheid is bekend met basis e-commerceconcepten als Pay Per Click, zoekmachine-adverteren, SEO, conversieratio, lokaal adverteren en usability en geeft aan zelf in staat te zijn het eigen online aanbod te koppelen aan SEO en/ of PPC.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-252588" src="http://static-c.frankwatching.com/wp-content/uploads/2013/08/eCommerce-concepten-595x375.jpg" alt="eCommerce concepten" width="595" height="375" /&gt;&lt;/p&gt; 
&lt;p&gt;Ook over hun technische vaardigheden zijn Nederlandse e-commerce verkopers redelijk zeker. Zij zeggen over voldoende technische vaardigheden te beschikken om data en metadata aan hun producten te koppelen en om hun producten te presenteren. Eveneens zeggen zij de belangrijkste principes te kennen met betrekking tot het ontwerpen van een productpagina en met betrekking tot zoeken, navigeren en browsen in een webshop.&lt;/p&gt; 
&lt;p&gt;Echter, Nederlandse online verkopers zeggen minder zeker te zijn over hun vaardigheden om een intu&#xEF;tief, gestroomlijnd check-outproces te kunnen opzetten. Ronduit onzeker voelen zij zich over hun kennis hoe een winkelwagentjesmodule zo op te zetten dat de check-out click-through verbetert. De bestel- en betalingsmodules vormen echter wel het commerci&#xEB;le hart van de webshop. Het is derhalve van groot belang ook deze modules in de vingers te hebben.&lt;/p&gt; 
&lt;h2&gt;Tip 8: Zorg dat je op de hoogte bent van e-commerce over de grens&lt;/h2&gt; 
&lt;p&gt;Het blijkt niet best gesteld met Nederlandse online consumenten en verkopers als het gaat om het vinden van informatie over e-commerce over de grens. Slechts 13,5% van de Nederlandse consumenten zegt te weten waar deze informatie gevonden kan worden. Nederlanders blijken daarmee ver achter te liggen op landen als Itali&#xEB;, Groot-Brittanni&#xEB; en Polen. Het Europese gemiddelde van consumenten, die weten waar informatie over online kopen over de grens te vinden, &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;ligt drie maal hoger&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-252592" src="http://static-a.frankwatching.com/wp-content/uploads/2013/08/Informatie-verkopers-595x413.jpg" alt="Informatie verkopers" width="595" height="413" /&gt;&lt;/p&gt; 
&lt;p&gt;Op de vraag welke bronnen Nederlandse webshophouders gebruiken om hun kennis over e-commerce te vergroten, noemt 81% het internet als bron. Twee-derde raadpleegt vrienden, terwijl iets meer dan een derde vertrouwt op belangenverenigingen in de sector. Nog minder ondervraagden geeft de nationale overheid, consultants of een lokale overheid als bron op. Net als dit het geval is bij Nederlandse consumenten, lijkt het erop dat Nederlandse online verkopers of niet ge&#xEF;nteresseerd zijn in gestructureerde informatie over e-commerce over de grens, of er ligt hier juist een grote vraag.&lt;/p&gt; 
&lt;p&gt;Het feit dat bijna twee-derde van de respondenten in ons onderzoek aangeeft ge&#xEF;nteresseerd te zijn in een e-commerceleermodule en ruim drie-kwart bereid zegt te zijn hierin 10 uur of meer van hun tijd te willen investeren, lijkt op het laatste te wijzen. Tellen we hierbij op dat een kwart van de kleinere Nederlandse bedrijven een site heeft die ouder is dan vier jaar en dat de webshop van deze kleinere bedrijven, indien aanwezig, &lt;a class="ExternalLink" href="http://www.profnews.nl/1014590/mkb-blijft-achter-met-websites" target="_blank"&gt;ingericht is met technologie uit 2008&lt;/a&gt;, dan kunnen we stellen dat er nog veel te verbeteren valt aan de Nederlandse online verkoop over de grens.&lt;/p&gt; 
&lt;p&gt;&lt;img class="aligncenter size-large wp-image-252589" src="http://static-c.frankwatching.com/wp-content/uploads/2013/08/eCommerce-leermodule-595x408.jpg" alt="eCommerce leermodule" width="595" height="408" /&gt;&lt;/p&gt; 
&lt;h2&gt;Over het onderzoek&lt;/h2&gt; 
&lt;p&gt;Het Europese project &lt;a class="ExternalLink" href="http://www.ohennennoh.com/pecos4smes/" target="_blank"&gt;SECS&lt;/a&gt; hield in april van dit jaar een onderzoek naar gedragingen en meningen van Europese online shoppers. In Nederland werden bezoekers van Frankwatching gevraagd om &lt;a href="http://www.frankwatching.com/archive/2013/04/09/online-winkelen-over-de-grens-goed-voor-iedereen/" target="_blank"&gt;een enqu&#xEA;te in te vullen&lt;/a&gt; naar aanleiding van een artikel over e-commerce over de grens. Een maand later werden Nederlandse webshophouders benaderd om mee te werken met een vervolgonderzoek in de vorm van een vragenlijst.&#xA0;Aan de consumentenenqu&#xEA;te deden in Nederland 38 mensen mee,&#xA0;aan de Nederlandse verkopersenquete deden 52 mensen mee.&lt;/p&gt; 
&lt;p&gt;Behalve in Nederland werden er ook onderzoeken gehouden in Itali&#xEB;, Polen, Groot-Brittanni&#xEB;, Griekenland en Belgi&#xEB;.&#xA0;&lt;a href="ttp://www.ohennennoh.com/project-secs-resultaten-onderzoek/" target="_blank"&gt;Een uitgebreid verslag van de uitkomsten van de onderzoeken vind je hier&lt;/a&gt;. Mocht je als consument het beeld uit dit artikel willen bijstellen of bevestigen door mee te doen met het onderzoek,&#xA0;&lt;a href="https://www.surveymonkey.com/s/projectsecs" target="_blank"&gt;dan kan dat hier&lt;/a&gt;. Voor verkopers &lt;a href="https://www.surveymonkey.com/s/secssellsverkopers" target="_blank"&gt;kan dit hier&lt;/a&gt;. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur; de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is vervat.&lt;/p&gt;</story><publish>2014-04-17 07:29:38</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/409/e-commerce__8_tips_om_succesvol_over_de_grens_te_verkopen</item_location></blog><blog><ArticleID>408</ArticleID><title>Online winkelen over de grens is goed voor iedereen</title><language>nl</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Het heeft voor buitenlandse consumenten zin om bij Nederlandse webwinkels te shoppen, zoals het ook zin heeft voor Nederlanders om over de grens online producten aan te schaffen. Online winkelen in een ander land is voor iedereen goed: voor de Nederlandse webwinkelier en voor de Nederlandse consument.&lt;/p&gt; 
&lt;h2&gt;Online shoppen in het buitenland is goedkoper!&lt;/h2&gt; 
&lt;p&gt;Om te beginnen blijkt &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf" target="_blank"&gt;uit onderzoek van de EU&lt;/a&gt;&#xA0;(PDF) dat voor vergelijkbare producten de prijzen in webwinkels uit andere EU-landen gemiddeld 7% lager liggen dan in webwinkels uit eigen land. Dit betreft Nederlandse webwinkels die voor buitenlandse kopers goedkoper zijn en omgekeerd. Voor Nederlandse consumenten geldt dat bijna de helft van de onderzochte producten goedkoper is in webwinkels elders in de EU en dat een kwart van de producten &lt;a class="ExternalLink" href="http://ec.europa.eu/consumers/strategy/docs/COM_2009_0557_4_en.pdf" target="_blank"&gt;zelfs 10% of meer goedkoper is&lt;/a&gt;&#xA0;(PDF), transport- en bezorgkosten meegerekend. Buitenlandse consumenten uit de EU kunnen dus in Nederlandse webwinkels flink besparen, net zoals Nederlandse consumenten dat andersom in webshops elders in de EU ook kunnen.&lt;/p&gt; 
&lt;p&gt;Het online aanbod in de Europese Unie als geheel is een tweede reden om over de grens te shoppen. Waar het binnenlandse online aanbod in de Europese Unie per land gemiddeld twee-en-een-half keer groter is dan het binnenlandse offline aanbod, is het online aanbod binnen de gehele online EU-shopruimte gemiddeld &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf" target="_blank"&gt;ruim zestien maal groter dan het offline aanbod in een individueel land&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;p&gt;Voor Nederlandse consumenten geldt dit in iets mindere mate dan voor buitenlandse consumenten. Uit het genoemde &lt;a class="ExternalLink" href="http://ec.europa.eu/consumers/strategy/docs/COM_2009_0557_4_en.pdf" target="_blank"&gt;Europese onderzoek&lt;/a&gt; blijkt dat er voor de onderzochte producten in Nederland in bijna een derde van de gevallen geen binnenlandse online alternatief voor handen is. Voor de gemiddelde Europese consument ligt dit op de helft van alle onderzochte producten en voor landen als&#xA0;Belgi&#xEB;&#xA0; Ierland en de Baltische staten is dit het geval voor ongeveer twee derde van de producten.&lt;/p&gt; 
&lt;h2&gt;Buitenlandse kopers voor Nederlandse webshops&lt;/h2&gt; 
&lt;p&gt;Omdat Nederlandse webwinkels over het algemeen relatief goedkoop hun producten aanbieden en een breed assortiment hebben, ligt er een enorme kans in het online verkopen over de grens. De Nederlandse webwinkel-infrastructuur is hoog ontwikkeld en breidt zich in hoog tempo uit. Zo groeide vorig jaar de Nederlandse m-commerce het snelst van heel Europa. Nederland bevindt zich nu op de m-commercemarkt &lt;a href="ttp://www.twinklemagazine.nl/nieuws/2013/02/m-commerce-in-nederland-snelst-groeiende-van-europa/index.xml" target="_blank"&gt;vlak achter de Scandinavische landen&lt;/a&gt;.&lt;/p&gt; 
&lt;h2&gt;Buitenlandse webshops voor Nederlandse consumenten&lt;/h2&gt; 
&lt;p&gt;Net als de Nederlandse webshops zijn ook de Nederlandse consumenten goed vertegenwoordigd in de Europese e-commerce. Inmiddels heeft &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;68% van alle Nederlanders ooit wel eens iets online gekocht&lt;/a&gt;&#xA0;(PDF) &ndash; daarmee behoren we tot de &lt;a class="ExternalLink" href="http://www.europarl.europa.eu/document/activities/cont/201108/20110825ATT25258/20110825ATT25258EN.pdf" target="_blank"&gt;top drie van Europa&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignright size-medium wp-image-231627" src="http://static-a.frankwatching.com/wp-content/uploads/2013/04/online-shopping-cart-295x196.jpg" alt="Shopping Cart" width="295" height="196" /&gt;&lt;/p&gt; 
&lt;p&gt;In de afgelopen jaren heeft er een omslagpunt plaatsgevonden in het Nederlandse winkelgedrag. Waar jaren lang 70% van alle aankopen in een winkel plaatsvond en 15% in een webwinkel, &lt;a class="ExternalLink" href="http://www.thuiswinkel.org/cms/streambin.aspx?requestid=4F1E2DF3-64B6-4B1E-8E1C-6CDF4B054968" target="_blank"&gt;was dat in 2011 plots respectievelijk 62% en 22%&lt;/a&gt;. Nederlandse consumenten noemen shoppen steeds minder online shoppen omdat het goedkoper of gemakkelijker is en steeds vaker omdat er &lt;a href="ttp://www.thuiswinkel.org/cms/streambin.aspx?requestid=4F1E2DF3-64B6-4B1E-8E1C-6CDF4B054968" target="_blank"&gt;meer keuze online is en omdat het direct duidelijk is of een product op voorraad is&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;Daar ligt dan ook de kans voor buitenlandse webwinkels: niet op prijs profileren maar op de producten die in Nederland online niet te krijgen zijn. Daarmee wordt meteen ook duidelijk dat aankopen van Nederlandse consumenten bij webshops elders in de EU Nederlandse webshops niet hoeven te schaden.&lt;/p&gt; 
&lt;h2&gt;Daadwerkelijk online over de grens kopen&lt;/h2&gt; 
&lt;p&gt;Er gaapt echter een groot gat tussen de rooskleurige vooruitzichten die het online over de grens kopen biedt en de dagelijkse werkelijkheid. Ondanks de voordelen die het internationaal shoppen met zich mee brengt, kopen Europeanen het liefst in eigen land. Terwijl steeds meer Europeanen iets online kochten van webshops in eigen land (&lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;46% in 2011 versus 27% in 2006&lt;/a&gt;), deed een veel kleiner groepje dat wel eens over de eigen landsgrens heen (&lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;10% in 2011 versus 6% in 2006&lt;/a&gt;). Een kwart van de mensen die iets van over de grens kochten, deden dat bovendien &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;terwijl ze zelf ook fysiek over de grens waren&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignright size-medium wp-image-231663" src="http://static-c.frankwatching.com/wp-content/uploads/2013/04/European-Union-EU-295x196.jpg" alt="European Union EU" width="295" height="196" /&gt;&lt;/p&gt; 
&lt;p&gt;In Nederland wordt &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;iets vaker dan gemiddeld in de EU over de grens gekocht&lt;/a&gt;: 16% zegt dat wel eens gedaan te hebben. In de Scandinavische landen, Oostenrijk en Ierland ligt dat aantal hoger, terwijl het in Duitsland en Frankrijk juist lager ligt.&#xA0;De gemiddelde internationale shopper geeft bijna 700 euro per jaar uit aan online aankopen in andere EU-landen.Nederlanders zitten &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf" target="_blank"&gt;net iets boven dat gemiddelde&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;p&gt;Door alle EU-burgers wordt over de grens het meest gekocht in Duitsland, Groot-Brittanni&#xEB;&#xA0;en Frankrijk. De taal lijkt hierbij de belangrijkste verklaring. &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf" target="_blank"&gt;Nederlanders kopen het meest in Duitsland, Groot-Brittanni&#xEB;&#xA0;en&#xA0;Belgi&#xEB;&lt;/a&gt;. Andersom zijn Nederlandse webwinkels het meest in trek bij Belgen en Duitsers. De landen met de consumenten die het meest kooplustig zijn over de grens &ndash; de Scandinavische landen, Oostenrijk en Ierland &ndash; &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf" target="_blank"&gt;weten de Nederlandse webwinkel veel minder goed te vinden&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;h2&gt;Geen behoefte aan online over de grens winkelen?&lt;/h2&gt; 
&lt;p&gt;Het gapende gat tussen vooruitzichten en werkelijkheid komt niet door een gebrek aan bereidheid van Europeanen om over de grens aankopen te doen. Uit onderzoeken komt naar voren dat ongeveer de helft van alle EU-burgers &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf].%20Dat%20is%20een%20stijging%20van%2017%%20in%20vergelijking%20met%202006%20[http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;best bereid is om online aankopen te doen in een ander EU-land&lt;/a&gt;&#xA0;(PDF). Het meest bereid tot online aankopen in een ander EU-land zijn mensen die dat &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;in het verleden al een keer hebben gedaan&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;p&gt;Welke reden zijn er dan voor het geringe aantal online verkopen over de grens?&#xA0;De meest voor de hand liggende reden om niet over de grens te kopen, lijkt de taal. Deze factor is een serieus probleem voor bijna een derde van de EU-kopers. Echter, dit aantal neemt gestaag af. In 2008 liet nog bijna de helft van de Europese consumenten weten &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;dat een andere taal een showstopper is&lt;/a&gt;.&lt;/p&gt; 
&lt;h3&gt;Webwinkeliers accepteren geen buitenlandse kopers&lt;/h3&gt; 
&lt;p&gt;Ironisch genoeg vormen de online webwinkels zelf vaak de belangrijkste reden dat EU-burgers zo weinig over de grens kopen. &lt;a class="ExternalLink" href="http://ec.europa.eu/consumers/strategy/docs/COM_2009_0557_4_en.pdf" target="_blank"&gt;Minder dan een kwart&lt;/a&gt;&#xA0;(PDF)&#xA0;van de EU-webwinkels verkoopt aan kopers over de grens. Uit Europees onderzoek blijkt dat als gevolg bijna twee derde van alle internationale online transacties die technisch mogelijk zijn, niet kan worden afgerond omdat de verkoper dit &lt;a class="ExternalLink" href="http://ec.europa.eu/consumers/strategy/docs/COM_2009_0557_4_en.pdf;%20http://ec.europa.eu/consumers/strategy/docs/EC_e-commerce_Final_Report_201009_en.pdf]" target="_blank"&gt;voor mensen uit een ander land blokkeert&lt;/a&gt;&#xA0;(PDF).&lt;/p&gt; 
&lt;h3&gt;Kosten &amp; problemen&lt;/h3&gt; 
&lt;p&gt;Webwinkeliers geven &lt;a class="ExternalLink" href="http://www.accenture.com/SiteCollectionDocuments/PDF/Accenture-ERRT-Brochure.pdf" target="_blank"&gt;een veelvoud aan redenen&lt;/a&gt;&#xA0;(PDF) aan waarom zij niet online aan buitenlanders verkopen, zoals de hoge kosten om bekendheid op te bouwen over de grens, de hoge kosten om nieuwe markten te betreden en het niet aanwezig zijn van een bewezen vraag naar hun producten in het buitenland. Daarnaast bestaan er veel praktische redenen&#xA0;(PDF), zoals mogelijk hogere kosten door fraude, moeilijkheden met de retourverplichtingen, problemen met de distributie, beperkingen van hun IT-systemen en de hogere kosten van een internationaal klachtenafhandelingssysteem.&lt;/p&gt; 
&lt;h3&gt;Versnipperde Europese wet- en regelgeving&lt;/h3&gt; 
&lt;p&gt;Ongeveer een derde van de online webwinkeliers zegt bovendien dat de de versnipperde Europese wet- en regelgeving hen tegenhoudt. Zo is het vaak onduidelijk hoe om te gaan met het lokale arbeidsrecht en is het kostbaar om aan alle lokale fiscale regels te voldoen.&lt;br /&gt; Voor Nederlandse webwinkels komt daar vaak de wijze van betaling als probleem bij. Waar binnenlands alles met iDeal geregeld kan worden, bestaat er geen vergelijkbaar systeem in het buitenland. Ook &lt;a class="ExternalLink" href="http://www.commercieelexcelleren.com/nieuws/uriel-ballast-marktplaatsen/" target="_blank"&gt;de taal wordt door Nederlandse webwinkeliers gezien als&#xA0;barri&#xE8;re&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;Als gevolg van deze terughoudendheid kunnen Europese consumenten online een stuk minder gevarieerd producten kopen en kunnen zij producten ook een stuk minder goedkoop aanschaffen. Waar nu 7% bespaard kan worden door het online kopen van producten over de grens, zou dit zonder de huidige beperkingen door webwinkeliers 16% zijn.&lt;/p&gt; 
&lt;h3&gt;25% meer omzet door verkopen over de grens?&lt;/h3&gt; 
&lt;p&gt;&lt;img class="alignright size-medium wp-image-231631" src="http://static-c.frankwatching.com/wp-content/uploads/2013/04/online-shopping-groei-omzet-295x170.jpg" alt="online shopping groei omzet" width="295" height="170" /&gt;&lt;/p&gt; 
&lt;p&gt;Voor Nederlandse (en andere Europese) webwinkels betekent dit dat ze niet alle klanten bereiken die ze potentieel zouden kunnen bereiken. Dat lijkt een gemiste kans: de meerderheid van de webshops die wel internationaal binnen de EU handelen, haalt &lt;a class="ExternalLink" href="http://ec.europa.eu/internal_market/e-commerce/docs/communication2012/SEC2011_1640_en.pdf]" target="_blank"&gt;meer dan 10% van de omzet&lt;/a&gt;&#xA0;(PDF) uit dit type verkoop. Een deel van de webwinkeliers denkt de omzet zelfs met een kwart te kunnen verhogen door over de grens te gaan verkopen.&lt;/p&gt; 
&lt;h2&gt;De consument zelf als reden&lt;/h2&gt; 
&lt;p&gt;Het zijn echter niet alleen de webwinkels die online verkopen over de grens tegenhouden. Ook de Europese consumenten zelf hebben aarzelingen om online iets vanuit een ander land aan te schaffen. Ongeveer een derde zegt bang te zijn voor gevolgen van het over de grens kopen. Denk aan zaken als een mogelijk langere levertijd, helemaal geen bezorging en problemen bij een eventuele retour. Aanmerkelijk minder mensen zegt bang te zijn voor dezelfde zaken bij binnenlandse webwinkels.&lt;/p&gt; 
&lt;h3&gt;Vertrouwen in buitenlandse webshops&lt;/h3&gt; 
&lt;p&gt;Echter, voor consumenten die al eens over de grens kochten, bestaat er geen onderscheid meer wat betreft hun aarzelingen betreffende buitenlandse en binnenlandse webaankopen.&#xA0;Hetzelfde beeld komt terug als we kijken naar vertrouwen dat consumenten hebben in webshops. Van de Europeanen die nog nooit over de grens iets aanschaften, zegt ongeveer de helft meer vertrouwen te hebben in webwinkels uit het eigen land.&lt;/p&gt; 
&lt;p&gt;&lt;img class="alignright size-medium wp-image-231623" src="http://static-a.frankwatching.com/wp-content/uploads/2013/04/online-winkelen-over-de-grens-2-295x168.jpg" alt="online winkelen over de grens" width="295" height="168" /&gt;&lt;/p&gt; 
&lt;p&gt;Maar wanneer Europese consumenten bevraagd worden die al eens buitenlandse aankopen deden, blijkt bijna zestig procent &lt;a class="ExternalLink" href="http://ec.europa.eu/public_opinion/flash/fl_332_en.pdf" target="_blank"&gt;net zo veel vertrouwen te hebben in de eigen webshops als in de online winkels over de grens&lt;/a&gt;&#xA0;(PDF).&#xA0;Het zijn daarom met name Europese consumenten zonder ervaring die over de streep getrokken moeten worden. De grote vraag is natuurlijk hoe deze groep over de koudwatervrees heen geholpen kan worden en bewogen kan worden om hun eerste buitenlandse aankoop te doen.&lt;/p&gt; 
&lt;h2&gt;Patstelling: consumenten bang, webwinkeliers afwachtend&lt;/h2&gt; 
&lt;p&gt;Het lijkt erop dat er een patstelling bestaat. Een grote groep Europese consumenten is huiverig om de eerste stap te zetten omdat ze bang zijn voor rompslomp en buitenlandse webwinkels niet helemaal vertrouwen. Europese webwinkeliers op hun beurt wachten op een bewezen vraag voordat zij zin hebben in alle gedoe die het verkopen aan consumenten van over de grens met zich mee brengt.&lt;/p&gt; 
&lt;h2&gt;Oplossing: project SECS&lt;/h2&gt; 
&lt;p&gt;Helaas is er aan de versnipperde Europese wet- en regelgeving niet veel te doen. Aan de overige obstakels kan gelukkig wel degelijk wat gedaan worden. Vaak is het al genoeg om de juiste informatie te krijgen of kleine veranderingen in de huidige webshopomgeving door te voeren.&#xA0;Het non-profit project met de provocerende naam &lt;a class="ExternalLink" href="http://www.ohennennoh.com/project-secs-consumenten/" target="_blank"&gt;SECS&lt;/a&gt; &ndash; Succesvolle E-Commerce&#xA0;Strategie&#xEB;n&#xA0;&ndash; wil een online leermodule ontwikkelen voor met name kleine winkeliers, die hen stap voor stap gaat ondersteunen bij het online gaan verkopen van hun producten in meerdere EU-landen.&lt;/p&gt; 
&lt;p&gt;Er zullen per land en per sector toegesneden aanbevelingen opgesteld worden die helpen de praktische&#xA0;barri&#xE8;res&#xA0;beter te lijf te gaan, zoals hoe je een internationaal&#xA0;geori&#xEB;nteerde&#xA0;klachtenmodule opzet binnen je eigen webomgeving, hoe je een internationale retourmodule implementeert of een meer flexibele IT-infrastructuur. Een ander doel van het project&#xA0;is de kleine webwinkeliers vertrouwd maken met de wensen en angsten van hun mogelijke klanten, zodat ze hun webshop beter op deze klanten in kunnen richten en de prospects over hun koudwatervrees heen kunnen helpen.&lt;/p&gt; 
&lt;h2&gt;Doe mee met de&#xA0;enqu&#xEA;te!&lt;/h2&gt; 
&lt;p&gt;&lt;img class="alignright size-medium wp-image-231622" src="http://static-c.frankwatching.com/wp-content/uploads/2013/04/online-winkelen-buitenland-295x221.jpg" alt="online winkelen buitenland" width="295" height="221" /&gt;&lt;/p&gt; 
&lt;p&gt;En daar komt de consument in beeld in het project &ndash; de consument die mogelijk bereid is iets te kopen bij een online winkel over de grens of dat al gedaan heeft. In zes landen wordt een&#xA0;enqu&#xEA;te&#xA0;gehouden om erachter te komen wat deze consument wenst en waar deze bang voor is.&#xA0;Ook jij als Nederlandse consument kunt er met vijf minuten van je tijd toe bijdragen dat het online aanbod voor jou in de nabije toekomst breder en goedkoper wordt. &lt;a href="https://www.surveymonkey.com/s/projectsecs" target="_blank"&gt;Dat doe je door deze&#xA0;enqu&#xEA;te&#xA0;in te vullen&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;De uitslag van de&#xA0;enqu&#xEA;te&#xA0;zal natuurlijk hier op Frankwatching worden gepubliceerd. De resultaten zullen in de landen van het project gebruikt om internationale webwinkels beter op jou als consument te laten aansluiten. Deze webwinkeliers krijgen vervolgens ook de vraag om een&#xA0;enqu&#xEA;te&#xA0;in te vullen waarna we aan de slag gaan met het ontwikkelen van de leermodule. In al deze fasen is jouw mening van groot belang en ben je van harte uitgenodigd mee te denken en doen.&lt;/p&gt; 
&lt;p&gt;&lt;em&gt;&lt;strong&gt;Dislaimer&lt;/strong&gt;: De&#xA0;enqu&#xEA;tes&#xA0;vinden plaats in&#xA0;Itali&#xEB;,&#xA0;Polen, Groot-Brittannie, Griekenland,&#xA0;Belgi&#xEB;&#xA0;en Nederland. Het project SECS maakt deel uit van &lt;a class="ExternalLink" href="http://www.pecos4smes.eu" target="_blank"&gt;PeCoS4SMEs&lt;/a&gt; dat wordt gefinancierd met de steun van de Europese Commissie. De verantwoordelijkheid voor deze publicatie ligt uitsluitend bij de auteur; de Commissie kan niet aansprakelijk worden gesteld voor het gebruik van de informatie die erin is gebruikt.&lt;/em&gt;&lt;/p&gt;</story><publish>2014-04-17 07:26:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/408/online_winkelen_over_de_grens_is_goed_voor_iedereen</item_location></blog><blog><ArticleID>715</ArticleID><title>We're recruiting the Manager for our Ellesmere Port farm!!</title><language>en</language><keywords/><summary>We are looking for a new Manager at Ellesmere Port farm</summary><image/><image_caption/><story>&lt;p&gt;Reporting to the Chair, you will have day to day responsibility for the management of all BCF activities.&lt;/p&gt; 
&lt;p&gt;Main duties and responsibilities...&#xA0;achieve financial targets; ensure the safety of all employees, horticulture therapy clients, students and visitors; create an atmosphere of teamwork, mutual support and fun!&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Key skills and requirements&lt;/strong&gt;...&#xA0;previous commercial management experience; a background in the social services or care sector; an aptitude for commercial horticulture; be of a naturally caring disposition; have a sense of humour and be able to think on your feet.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Is this you? Great !!!&lt;/strong&gt;&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;We look forward to hearing from you.&lt;/strong&gt; &lt;strong&gt;&lt;span style="font-size: small;"&gt;&lt;br /&gt;&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;</story><publish>2014-04-17 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:45:06</lastModified><lastModifiedUnix>1440499506</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/715/we_re_recruiting_the_manager_for_our_ellesmere_port_farm__</item_location></blog><blog><ArticleID>407</ArticleID><title>The Netherlands: mobile spending jumps to EUR 1.3 billion in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/the-netherlands-mobile-spending-jumps-to-eur-1-3-billion-in-2013/754838-0"&gt;this&lt;/a&gt;, online consumer spending via smartphones and tablets increased to EUR 1.3 billion in 2013 in Netherlands.&lt;/p&gt; 
&lt;p&gt;"H2 2013 mobile spending totaled EUR 735 million, which means 13% of the total ecommerce market. Smartphone and tablet sales more than doubled in comparison with the same period in 2012, according to the 2013-2 M-commerce Monitor, the six-monthly research into mobile consumer spending conducted by Blauw Research. The research was conducted in cooperation with Thuiswinkel.org, the association of more than 2,000 online shops in the Netherlands, and was also made possible by iDEAL."&lt;/p&gt; 
&lt;p&gt;"According to Wijnand Jongen, Director of Thuiswinkel.org, in 2012, m-commerce was worth EUR 560 million, whereas in 2013 it went up to EUR 1.3 billion. The share of products and services acquired via smartphones reached almost 30%, representing nearly EUR 400 million."&lt;/p&gt; 
&lt;p&gt;"The strong increase in mobile consumer spending is partly due to the fact that more and more people purchase online using their smartphone or tablet. The number of mobile buyers increased to 2.7 million in the last six months of 2013. This is almost twice as compared to 2012."&lt;/p&gt; 
&lt;p&gt;"In H2 2013, more than 14 million orders were placed through mobile devices, accounting for a growth of 84% compared to H2 2012. Cumulatively, more than 26 million online orders were placed through a smartphone or tablet in 2013. Consumers also make larger or more expensive purchases increasingly often through their mobile devices. On average, consumers spent EUR 52 per order in the last six months of the year, which was 21% more than in 2012. Generally speaking, payment of mobile purchases primarily takes place with iDEAL, just as is the case with other online purchases."&lt;/p&gt; 
&lt;p&gt;"The same source indicates that most purchases are made through tablets. 7 in 10 consumers order their products and/or services primarily via mobile devices. Almost 75% of mobile spending was made with the use of tablets (&euro; 532 million). Tablets are especially used at home, often as a replacement of laptops. Nearly all mobile buyers who made their last order on this device did so from their homes (96%). Smartphones are more often used outside the home (such as en route or at work) for mobile shopping (37%)."&lt;/p&gt; 
&lt;p&gt;"People who buy online using their tablet are more positive about mobile shopping than the ones who use their smartphone. As a result, they make almost half of their online purchases using a mobile device. People who use their smartphone for mobile shopping still make one third of their online orders through a mobile device."&lt;/p&gt; 
&lt;p&gt;"It is expected that mobile spending will continue to increase significantly to a turnover of around EUR 2 billion in 2014. This amounts to about 17% of the total online shopping market."&lt;/p&gt;</story><publish>2014-04-16 20:45:15</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/407/the_netherlands__mobile_spending_jumps_to_eur_1.3_billion_in_2013</item_location></blog><blog><ArticleID>406</ArticleID><title>Facebook is about to get into the "e-money" game</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/facebook-is-about-to-get-into-the-e-money-game/754805-0"&gt;this &lt;/a&gt;Facebook is waiting for Irish regulatory approval for providing financial services in the form of remittances and electronic money.&lt;/p&gt; 
&lt;p&gt;"The approval from the Central Bank would enable the social network to offer consumers the possibility to store money on Facebook and use it to pay and exchange money with others, according to several people involved in the process, cited by the same source. By becoming an &ldquo;e-money&rdquo; institution, Facebook would issue units of stored monetary value that represent a claim against the company. This e-money would be valid throughout Europe via a process known as &ldquo;passporting&rdquo;."&lt;/p&gt; 
&lt;p&gt;"The money transfer project signals a strategic shift for the company, which makes most of its money from advertising. It also comes as other internet groups in particular, China&rsquo;s Tencent and Alibaba, race to turn their websites into mobile payment platforms."&lt;/p&gt; 
&lt;p&gt;"Facebook has also discussed potential partnerships with companies that provide international money transfer services online and via smartphones. These include TransferWise, Moni Technologies and Azimo."&lt;/p&gt; 
&lt;p&gt;"In 2013, the company facilitated USD 2.1 billion worth of transactions, almost exclusively from games, according to documents filed with the Securities and Exchange Commission. Facebook takes a fee of up to 30% for such payments, and these fees account for about 10% of its revenues."&lt;/p&gt;</story><publish>2014-04-15 20:06:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/406/facebook_is_about_to_get_into_the__e-money__game</item_location></blog><blog><ArticleID>405</ArticleID><title>Social E-Commerce - disruption by Blucarat</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"E-commerce might be convenient, but there&rsquo;s nothing quite like a mall day with friends. To unlock sales growth online, the founder of a new startup hopes to recreate the group shopping experience by better integrating social media."&lt;/p&gt; 
&lt;p&gt;"Platforms like Facebook and Pinterest can be a powerful driver of purchases. Average orders made by users coming from these sites can range from $40-$80 apiece, according to a recent study by research firm Monetate. Still, conversion rates from social lag behind email and web search."&lt;/p&gt; 
&lt;div class="featimg"&gt;&lt;img src="http://www.entrepreneur.com/dbimages/article/1397226390-how-this-startup-disrupting-social-ecommerce-1-2.jpg" alt="Average Order Value By Social Referrer and Conversion Rates by Source" /&gt; 
&lt;div class="caption"&gt;&lt;em&gt;Average Order Value By Social Referrer and Conversion Rates by Source&lt;/em&gt;&lt;/div&gt; 
&lt;div class="courtesy"&gt;&lt;em&gt;Source: Monetate, Ecommerce Quarterly, 2013&lt;/em&gt;&lt;/div&gt; 
&lt;/div&gt; 
&lt;p&gt;"Major retailers have taken notice and last year eBay and Amazon were among the first to embed their own social e-commerce tools directly into their websites. Soon after, other big names followed, such as &lt;a href="http://gather.qvc.com/"&gt;QVC&lt;/a&gt;, &lt;a href="http://www.shopyourway.com/mobile"&gt;Sears&lt;/a&gt;, Nike and Sephora. But it can be harder for small shops to compete since big names have the manpower to build custom social e-commerce experiences."&lt;/p&gt; 
&lt;p&gt;"Enter Blucarat. Launched last year, this patent-pending platform activates social engagement between shoppers directly on retailers&rsquo; websites, so users can connect with friends, sharing photos and shopping advice, chatting and viewing trending products &ndash; all in real-time, right on the retailer&rsquo;s website."&lt;/p&gt; 
&lt;p&gt;"Companies upload Blucarat&rsquo;s &lsquo;Social Bar,&rsquo; a toolbar, to existing web layouts. The tool was designed to be an easily installable enterprise solution for niche, startup or smaller retailers, says Tom Kwon, the company&rsquo;s chief executive officer and founder."&lt;/p&gt; 
&lt;p&gt;"Users on sites with Blucarat, on the other hand, can always go shopping with their brutally-honest-but-trusted shopping buddies online. If they aren&rsquo;t logged on, they can always turn to a fellow-shopper in the same section for an opinion. Shoppers can also virtually stroll through an online store&rsquo;s &lsquo;Trending Products&rsquo; section and find what other shoppers are commenting on and viewing most and why."&lt;/p&gt; 
&lt;p&gt;"The tool isn&rsquo;t a fit for every retail category online. &ldquo;Blucarat isn&rsquo;t for sellers of milk and eggs,&rdquo; says Kwon. Still, categories like electronics, camping gear, DIY home improvement products, health and beauty seem to be where social comments matter most. &#xA0;&ldquo;If the brand has a product where there are multiple ways to use that product with various combinations, then that&rsquo;s where opinions matter.&rdquo;"&lt;/p&gt; 
&lt;p&gt;More info &lt;a href="http://www.entrepreneur.com/article/232960"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-04-15 15:23:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/405/social_e-commerce_-_disruption_by_blucarat</item_location></blog><blog><ArticleID>404</ArticleID><title>Can't read, won't buy - why English is not enough to bring you global e-commerce success</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.e-commercefacts.com/news/2014/04/localisation-crucial/index.xml#.U0vnddnHEWg.twitter"&gt;E-commerce Facts&lt;/a&gt;, 87% of consumers who can't read English don't buy products or services at English-language websites.&lt;/p&gt; 
&lt;p&gt;"This was revealed in Common Sense Advisory's &lt;a href="http://www.commonsenseadvisory.com/AbstractView.aspx?ArticleID=8057" target="_blank"&gt;recent report&lt;/a&gt; based on a survey of 3,002 consumers in non-English-speaking countries, including Brazil, China, Egypt, France, Germany, Indonesia, Japan, Russia, Spain, and Turkey. We conducted this 10-nation poll in the official language of each country. The report is titled: &#xA0;"&lt;a href="http://www.commonsenseadvisory.com/AbstractView.aspx?ArticleID=8057" target="_blank"&gt;Can't Read, Won't Buy&lt;/a&gt;," updates our oft-cited &lt;a href="http://www.commonsenseadvisory.com/AbstractView.aspx?ArticleID=957" target="_blank"&gt;2006 report on global consumer buying preferences&lt;/a&gt;."&lt;span&gt;&lt;br /&gt; &lt;br /&gt; "These findings contradict the longstanding assumption that many people on the web feel comfortable enough using English to buy products and services. &lt;/span&gt;&lt;span&gt;55% of the 3,002 respondents buy only at websites where information is presented in their language. For those with limited English, the preference for mother-tongue purchases increases to&#xA0;80% or more.&#xA0;Key findings include:&lt;/span&gt;&lt;/p&gt; 
&lt;ul style="list-style-type: circle;"&gt; 
&lt;li&gt;&lt;span&gt;60 percent &#xA0;rarely or never buy at English-language sites.&lt;/span&gt;&lt;/li&gt; 
&lt;li&gt;&lt;span&gt;56 percent either spend more time on sites in their own language than they do in English -- or boycott English-language URLs altogether.&lt;/span&gt;&lt;/li&gt; 
&lt;li&gt;&lt;span&gt;Local-language preferences vary by country. The percentage of those who buy only at local-language websites jumps to more than 70percent of consumers in Japan. Other countries with more than half of survey-takers favoring purchases at properties in their language include France (61percent), Turkey (61percent), Germany (58percent), and China (54percent).&lt;/span&gt;&lt;/li&gt; 
&lt;li&gt;&lt;span&gt;Global brands can trump language, causing prospects to choose such products over one with information in their native tongue. Nationalities that are most infatuated with global brands despite the language hurdle are the Egyptians and Chinese. Those least won over are the Germans, Turks, and Japanese."&lt;/span&gt;&lt;/li&gt; 
&lt;/ul&gt;</story><publish>2014-04-15 15:14:30</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/404/can_t_read__won_t_buy_-_why_english_is_not_enough_to_bring_you_global_e-commerce_success</item_location></blog><blog><ArticleID>403</ArticleID><title>Turkey: online sales up by 40% in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/turkey-online-sales-up-by-40-in-2013/754785-0"&gt;this&lt;/a&gt;, in 2013, online sales in Turkey jumped 40% as compared to 2012, with over 50,000 ecommerce portals operating in the country.&lt;/p&gt; 
&lt;p&gt;"The findings of Turkey B2C Ecommerce Report 2014 indicate that the boost in ecommerce was led by the growing internet and mobile penetration, as well as developed logistics and high bank card use. Results show that 50% of the Turkish population use the internet, the highest percentage registered in a European country, falling on second place only concerning the amount of hours spent online (30 hours per user)."&lt;/p&gt; 
&lt;p&gt;"Research also reveals that internet users in Turkey are the youngest in Europe, with an increased interest in B2C ecommerce websites. A quarter of all internet users shop online, a share that grew slightly from 2012. The percentage of female internet users is growing, even though there are still more male online shoppers than female. Credit card is the preferred payment method in B2C ecommerce transactions."&lt;/p&gt;</story><publish>2014-04-11 21:13:03</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/403/turkey__online_sales_up_by_40__in_2013</item_location></blog><blog><ArticleID>402</ArticleID><title>Netcomm Suisse joins Ecommerce Europe</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The Switzerland-based ecommerce association &lt;a href="http://netcommsuisse.ch" target="_blank"&gt;NetComm Suisse&lt;/a&gt; has joined &lt;a href="http://www.ecommerce-europe.eu" target="_blank"&gt;Ecommerce Europe&lt;/a&gt;, the European umbrella organization for ecommerce consisting of associations and companies selling products and/or services online to consumers.&lt;/p&gt; 
&lt;p&gt;"Founded in June 2012, NetComm Suisse is the Swiss association of ecommerce operators and digital communication. NetComm Suisse supports the expansion of the sector, sustains associated business development and strengthens consumers&rsquo; confidence towards the online sales channel through trainings and seminars, events and workshops, lobbying activities and financing and promotion of research."&lt;/p&gt; 
&lt;p&gt;"According to recently published facts and figures by Ecommerce Europe, which were conducted in collaboration with NetComm Suisse, the Swiss online environment is a strongly developing market. Just over 5.2 million Swiss citizens bought goods and services online, with a total online sales of EUR 9.1 billion in 2012. This equals an increase of 15.5% compared to 2011. Ecommerce in Switzerland was expected to grow by almost 12% to EUR 10.2 billion in 2013."&lt;/p&gt; 
&lt;p&gt;"The Swiss are shopping outside of their national borders due to the relatively high prices in Switzerland, paired with the fact that each region in Switzerland borders a country with the same official language: France, Italy, Germany and Austria. Swiss shoppers spent EUR 7.3 billion online and offline in other countries in 2013."&lt;/p&gt; 
&lt;p&gt;Source &lt;a href="http://www.thepaypers.com/default/netcomm-suisse-joins-ecommerce-europe/754741-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-04-09 20:31:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/402/netcomm_suisse_joins_ecommerce_europe</item_location></blog><blog><ArticleID>401</ArticleID><title>TPPPA to launch compliance management system </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/tpppa-to-launch-compliance-management-system/754716-0"&gt;this&lt;/a&gt;, the &lt;a href="http://www.tpppa.org/" target="_blank"&gt;Third Party Payment Processors Association&lt;/a&gt; (TPPPA), the newly formed not-for-profit industry association representing and promoting the interests of payment processors, their banks and merchants, has revealed plans to launch the inaugural version of its Compliance Management System (CMS).&lt;/p&gt; 
&lt;p&gt;"The CMS' policies are designed to meet the specific needs and responsibilities of both processors and their financial institutions to support overall compliance. Furthermore, via CMS, TPPPA provides its processor and financial institution members the tools to navigate the sheer number of rules, regulations and guidance set by regulatory agencies and rule-making bodies, such as NACHA."&lt;/p&gt; 
&lt;p&gt;"The processor module contains over 15 policies specifically written for payment and payroll processors that incorporate guidance for due diligence and enhanced due diligence. These policies include ACH, Red Flags, BSA/AML/OFAC, Privacy, Consumer Complaints, UDAAP, Compliance with Telephone Consumer Protection Act, Compliance with Fair Debt Collections Act, Compliance with Fair Credit Reporting Act."&lt;/p&gt; 
&lt;p&gt;"The CMS processor module gives each processor the ability to customize their procedures to fit their unique processing environment while remaining in alignment with the association's standards."&lt;/p&gt; 
&lt;p&gt;"The FI module is geared toward financial institutions that have third-party payment processors as their clients, and helps incorporate their existing policies into a cohesive program for third-party payment processing. This module highlights issues that a financial institution needs to address to ensure proper due diligence and ongoing monitoring and management of their processor relationships."&lt;/p&gt; 
&lt;p&gt;"All policies have been created to address the oversight of relevant regulatory agencies, including FDIC, OCC, FRB and FinCEN."&lt;/p&gt; 
&lt;p&gt;"Content included in both CMS modules focuses on broader categories, such as risk assessment (due diligence and underwriting), agreements, merchant training, ongoing monitoring, periodic review, and reporting suspicious activity and termination of merchant."&lt;/p&gt;</story><publish>2014-04-09 07:25:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/401/tpppa_to_launch_compliance_management_system_</item_location></blog><blog><ArticleID>400</ArticleID><title>Online retail in India on the rise</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/online-retail-in-india-on-the-rise/754712-0"&gt;this&lt;/a&gt;, online retail in India has witnessed a considerable increase, accounting for almost 1 million online retailers, according to a recent report.&lt;/p&gt; 
&lt;p&gt;"Findings from Internet &amp; Mobile Association of India (IAMAI) indicate that online retail reached almost USD 10.5 billion registering a year-on-year Compound annual growth rate (CAGR) of 34% since 2009. The same source mentions that the figure is expected to increase further as policy and FDI issues are addressed and delivery logistics come of age."&lt;/p&gt; 
&lt;p&gt;"This growth in the online retail space in India is the result of a global trajectory, with agglomeration and consolidation in the online retail business being strong indicators of the business model fundamentals, according to industry experts. These online retailers represent a very wide range of categories including electronics, books, apparel, accessories, footwear and jewellery."&lt;/p&gt;</story><publish>2014-04-09 07:22:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/400/online_retail_in_india_on_the_rise</item_location></blog><blog><ArticleID>399</ArticleID><title>US smartphone engagement has overtaken desktop: stats</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="https://econsultancy.com/blog/64651-us-smartphone-engagement-has-overtaken-desktop-stats"&gt;this&lt;/a&gt;, since December 2010, US smartphone engagement has increased three-fold from 131 bln total minutes spent on the device per month to 442 bln by December 2013. Tablets increased over the same period, a 10-fold growth to 124 bln minutes per month. Smartphones alone have surpassed desktop usage in 2013, with 429 bln minutes now spent on the previously dominant screen.&lt;/p&gt; 
&lt;p&gt;"As of December 2013, 56% of US consumers are considered multi-platform users. This is the first time that consumers who use both desktop and mobile devices in their daily lives form the majority in the total population of digital users. In fact the shift to multiplatform as a majority occurred over the space of only one month between March and April 2013."&lt;/p&gt; 
&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/0004/6646/comscore.jpeg" alt="" width="774" height="395" /&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;"Although in the UK, more than 60% of online adults use at least two devices every day and nearly 25% use three devices. 40% of all online adults start an activity on one device and finish it on another."&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt; 
&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/0004/6647/comscore02.jpeg" alt="" width="634" height="328" /&gt;&lt;/p&gt; 
&lt;p&gt;"Desktop usage has stayed relatively constant over the last few years, with a slight rise in 2013. Mobile devices haven&rsquo;t eaten into this desktop time as you may expect. Instead mobile devices have given consumers the opportunity to be online throughout the entire day."&lt;/p&gt;</story><publish>2014-04-07 20:47:16</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/399/us_smartphone_engagement_has_overtaken_desktop__stats</item_location></blog><blog><ArticleID>398</ArticleID><title>M-commerce on the rise worldwide - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/m-commerce-on-the-rise-worldwide-report/754703-0"&gt;this&lt;/a&gt;, m-commerce is on the rise worldwide. Mobile shopping is transforming the retail industry worldwide, as mobile traffic to retail sites surges and the variety of products purchased on mobile grows.&lt;/p&gt; 
&lt;p&gt;"M-commerce sales worldwide were estimated to top EUR 100 billion in 2013 as the increasing penetration of smartphones and tablet computers fuels the spread of mobile shopping. Smartphones and tablets differ in their impact on consumer behaviour and preferences when shopping on mobile. Thus, smartphones currently have higher penetration on global population than tablets, but tablet use is rapidly growing. Mobile retail applications are more popular on smartphones, while in access via tablets mobile browsing is prevalent. Tablets are a more suitable device for making large purchases on mobile. Smartphones, on the other hand are perfect for making on the go and quick purchases. There are other peculiarities in mobile shopping, for example, app vs browser. Neither had a distinct advantage over the other in terms of frequency for mobile shopping in 2013."&lt;/p&gt; 
&lt;p&gt;"In North America, the US market generates several tens of billion EUR of mobile retail sales, with its share on total online retail reaching over 15%. M-commerce sales are sensitive to seasonal variation, with Q4 being especially lucrative on Cyber Monday and Black Friday, when the share of m-commerce is even higher than throughout the year. In Latin America, consumers are starting to embrace mobile shopping, as mobile penetration grows and retailers launch mobile apps. The population most engaged in mobile shopping in Latin America is Mexico which also has the highest smartphone penetration on total population. Brazil, the region&rsquo;s largest market ranks next by mobile shopper penetration. In Argentina, the share of m-commerce on total online retail sales does not exceed several percentage points, which is, however, more than in many other Latin American countries."&lt;/p&gt; 
&lt;p&gt;"As to the Central Europe, Germany leads in penetration of smartphone/tablet owners who shop on mobile at least once a week. M-commerce sales in Germany have reached over 10% of the total online retail sales in 2013. In Western Europe, UK leads by share of mobile retail on total B2C e-commerce sales, with sales from tablets growing faster than sales from smartphones. In France, over a quarter of online shoppers planned to purchase from mobile in 2014, while in the Netherlands over 2 million people already engage in mobile shopping. In Eastern Europe, mobile shopping is developing in Russia as a growing share of the 143 million population obtains access to the mobile internet. According to the study, around a third of mobile internet users in Russia purchase products from online shops via their devices. In Turkey, where mobile internet already accounts for the largest share of internet subscriptions, a significant double-digit share of smartphone owners shops via mobile."&lt;/p&gt; 
&lt;p&gt;"In Asia-Pacific, South Korea sets the newest trends for global m-commerce, such as integration of mobile shopping into messaging platforms. In Japan, a high double-digit share of mobile users shops via their devices. The number of mobile internet users in China have topped half a billion in 2013, with over a hundred million of them engaging in m-commerce."&lt;/p&gt; 
&lt;p&gt;"In the Middle East &amp; Africa, m-commerce has a high potential, as most of the internet users access the web through their mobile phones. Both in South Africa and in the UAE the share of internet users shopping though mobile phones already reached a high one-digit number."&lt;/p&gt;</story><publish>2014-04-07 20:42:01</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/398/m-commerce_on_the_rise_worldwide_-_report</item_location></blog><blog><ArticleID>397</ArticleID><title>Erasmus + and small and micro organisations</title><language>en</language><keywords/><summary>A straw poll amongst our UK partners it seems to be clear that not many of them are preparing to make submissions to Erasmus.</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/397</image><image_caption/><story>&lt;p&gt;Having just conducted a straw poll amongst a wide range of our UK partners (most of which are small and micro companies and organisations) it seems to be clear that not many of them are preparing to make submissions to Erasmus plus in this first round of funding. &lt;br /&gt;&lt;br /&gt;Also there is a lot of e-mails coming from all across the EU with organisations proposing themselves as perfect for any applications that other people are making but not many making proposals themselves.&#xA0; Perhaps as in the UK this is an indication that lots of smaller organisations are not feeling comfortable with making applications in the first round.&lt;br /&gt;&lt;br /&gt;In both cases it would be interesting to know the reasons for this apparent inability or un-willingness to lead on new proposals under Erasmus +&lt;br /&gt;&lt;br /&gt;Perhaps this is a wrong conclusion but it does not take a massive leap of the mind to assume that the work involved for smaller organisations in adapting from the old LLP programmes to Erasmus + is not a simple one.&lt;br /&gt;&lt;br /&gt;Clearly the creating of new Erasmus + proposals requires a lot of research and additional work and this is difficult for small and micro companies to build into their existing work-loads. Yes we still have the partnership programmes but will there be a reduction in the number of smaller organisations leading on programmes in Erasmus?&lt;br /&gt;&lt;br /&gt;It would be interesting to see the statistics in relation to the size of the organisations/companies who applied in the last year of the LLP programme and in the new Erasmus + programme. I wonder if these will be available?&lt;/p&gt;</story><publish>2014-04-07 13:33:09</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-04-07 13:33:09</lastModified><lastModifiedUnix>1396873989</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/397/erasmus___and_small_and_micro_organisations</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/397/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/397/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/397/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/397/thumb?size=default</image_default></blog><blog><ArticleID>394</ArticleID><title>32% of clicks on British ecommerce websites originate from users in countries outside UK</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/32-of-clicks-on-british-ecommerce-websites-originate-from-users-in-countries-outside-uk/754666-0"&gt;this&lt;/a&gt;, shoppers in different countries reveal high interest in UK e-retailers.&lt;/p&gt; 
&lt;p&gt;"32% of clicks on British ecommerce sites originate from users in countries outside the UK."&lt;/p&gt; 
&lt;p&gt;"The same study points out the reasons for which certain countries fare better than others in cross-border ecommerce."&lt;/p&gt; 
&lt;p&gt;"According to results, international delivery to customers is one of the reasons for which online shoppers prefer UK retailers. None of the shops in the study offered free delivery to anywhere other than the UK, this service was always at a premium, although in the wider context of ecommerce, the idea of international delivery is certainly not unprecedented."&lt;/p&gt; 
&lt;p&gt;"In Germany for example, many shops automatically deliver to Austria, given the geographical and linguistic proximity. The same trend was detected for Spain, who most frequently delivered to Portugal and Andorra and for France, delivering commonly to Belgium, Luxembourg and Switzerland, again making the most of the geographical location and linguistic similarities. In the case of Italy and Poland, it is unsurprising to see in the study that ecommerce sites in these countries are the least likely to offer international delivery, given that Italian and Polish are not spoken anywhere else, apart from a small proportion speaking Italian in Switzerland."&lt;/p&gt; 
&lt;p&gt;"When it comes to language in country-specific websites, research finds that in the UK, just 10% of the respondents provided product information in other languages."&lt;/p&gt; 
&lt;p&gt;"The Spanish ecommerce websites in the study were the most eager to target consumers in their native language, with 50% of those in the study offering either language or country-specific sites. Poland, being at an automatic disadvantage in terms of linguistic recognition and comprehension, has to strive harder to reach consumers in other countries, and is ready to do so, with 46% providing a translated version of their web shop."&lt;/p&gt; 
&lt;p&gt;"The survey also reveals that British e-retailers are making an overwhelming effort to entice international customers. Just 6 of shops reviewed offer the option of viewing product prices and completing transactions in their own currency."&lt;/p&gt;</story><publish>2014-04-04 07:39:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/394/32__of_clicks_on_british_ecommerce_websites_originate_from_users_in_countries_outside_uk</item_location></blog><blog><ArticleID>393</ArticleID><title>The importance of mobile banking for customer experience</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Econsultancy.com published an &lt;a href="https://econsultancy.com/blog/64627-the-importance-of-mobile-banking-for-customer-experience"&gt;article&lt;/a&gt; about the importance of mobile banking for customer experience.&lt;/p&gt; 
&lt;p&gt;"Generally, people&rsquo;s impressions of banks aren&rsquo;t too positive. The credit crunch, banker&rsquo;s bonuses, overdraft fees and call centre queues are some common negative associations in people&rsquo;s minds. However, digital does offer some opportunities for banks to improve the way they are perceived, by helping them to improve the overall customer experience."&lt;/p&gt; 
&lt;p&gt;"First Direct&#xA0;has gathered a reputation for great customer service. It regularly comes top in consumer polls for this, achieving an impressive score of 92% in &lt;a href="http://www.moneysavingexpert.com/news/banking/2014/02/tsb-comes-last-in-mse-banking-service-index"&gt;a recent MoneySavingExpert poll&lt;/a&gt; for example. By comparison, its nearest rival, Santander 123, had 74% while&lt;strong&gt; most high street banks struggled to beat 50%. &lt;/strong&gt;(...) &lt;strong&gt;First Direct actually answers the telephone when it rings.&lt;/strong&gt; No call queues or automated systems. Simple but effective. (...) First Direct, with no branch network, has focused on providing an excellent all round experience, especially online. Its social campaigns are daring and innovative. Take &lt;a href="https://econsultancy.com/blog/7907-paul-say-on-first-direct-s-social-media-initiatives"&gt;&lsquo;first direct live&rsquo; &lt;/a&gt;for instance. Launched in 2009, it turned its site into a repository for customer feedback, a very brave move for a bank in the wake of the financial crisis but one that paid off. "&lt;/p&gt; 
&lt;p&gt;"The site works well too, making it easy to check balances, transfer funds and so on, but it&rsquo;s mobile where customers really feel the benefits. Mobile and online banking frees customers from the need to call into branches or take to the telephone for most common transactions. It saves them time, and thus enhances their lives in a small way. Indeed, a recent &lt;a href="https://econsultancy.com/admin/blog_posts/64627-the-importance-of-mobile-banking-for-customer-experience/%20http:/www.bain.com/Images/BAIN_REPORT_Customer_loyalty_in_retail_banking.pdf"&gt;Bain report&lt;/a&gt;&#xA0;(PDF) on customer loyalty in banking found that &lt;strong&gt;mobile and online banking are the areas most likely to &lsquo;delight&rsquo; customers&lt;/strong&gt; and therefore increase their loyalty and make them more likely to recommend a particular retail bank. "&lt;/p&gt; 
&lt;p&gt;&lt;img src="https://assets.econsultancy.com/images/resized/0004/6413/bain_digital_channels_delight-blog-full.png" alt="" width="615" height="362" /&gt;&lt;/p&gt; 
&lt;p&gt;&lt;a href="https://econsultancy.com/blog/5619-how-banks-can-use-social-media-and-mobile-apps"&gt;"Mobile banking&lt;/a&gt; is taking off too. While some banks were slow to launch mobile banking, most high street banks now offer this service. The ubiquity of mobile banking apps means that they will soon become a hygiene factor. People will not consider opening an account if their bank doesn&rsquo;t offer this."&lt;/p&gt; 
&lt;p&gt;"Younger age groups are particularly keen to access their money via mobile. According to Tealeaf stats, &lt;strong&gt;57% of 25-34 year olds and 53% of 18-24 year olds in the UK say they have accessed banking on smartphone or tablet, either via app or mobile web.&lt;/strong&gt;"&lt;/p&gt; 
&lt;p&gt;"Under closer scrutiny, smartphone apps are the most popular mobile way of accessing banking services for both of these age groups, with 22% and 25% doing so respectively. In the digital age, where bad news spreads fast on social media and consumers trust reviews and recommendations from friends and family above all else, customer experience is all-important. For banks looking to delight their customers, providing excellent experiences on mobile and desktop and making people&rsquo;s lives easier is perhaps the best form of marketing there is."&lt;/p&gt;</story><publish>2014-04-03 15:25:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/393/the_importance_of_mobile_banking_for_customer_experience</item_location></blog><blog><ArticleID>392</ArticleID><title>China: Bitcoin trading accounts to be shut down by 15 April 2014 </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/china-bitcoin-trading-accounts-to-be-shut-down-by-15-april-2014/754651-0"&gt;this&lt;/a&gt;, the Central Bank of China has ordered the country's commercial banks and payment companies to close Bitcoin trading accounts until 15 April 2014, the Wall Street Journal reports.&lt;/p&gt; 
&lt;p&gt;"According to the source, these rules have a direct impact on more than a dozen Bitcoin exchanges, and are a further consolidation of regulations the financial institution put in place in 2013. Authorities have closely monitored Bitcoin's expansion, as it has been regarded as inflicting financial stability and because it has attracted speculative retail investors looking for ways to make profits. In 2013, China recorded a huge increase in demand for Bitcoin and this has led to a growth in global prices and also attracted the attention of regulators."&lt;/p&gt; 
&lt;p&gt;"In December 2013, the People's Bank of China ordered financial institutions to stop dealing with Bitcoin. Later that month, it made clear that third-party payment processors could not help exchanges collect money from users."&lt;/p&gt; 
&lt;p&gt;"According to sources familiar with the latest directive, cited by the Wall Street Journal, the People's Bank of China has no intention to ban the currency trading in China, and mentions that the move is aimed at enforcing what was already said in the December 2013 document. More specifically, the document stipulates that Bitcoin is not a currency with "real meaning" and does not have the same legal status as a currency, but that the public is free to buy and sell Bitcoin online provided that they accept the risk."&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-04-03 15:17:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/392/china__bitcoin_trading_accounts_to_be_shut_down_by_15_april_2014_</item_location></blog><blog><ArticleID>714</ArticleID><title>New Directors</title><language>en</language><keywords/><summary>We have been joined by three new Directors</summary><image/><image_caption/><story>&lt;p&gt;&lt;strong&gt;Graham Duerden &lt;/strong&gt;has joined us. &#xA0;Graham is the MD of Greif UK Ltd., based in Ellesmere Port. &#xA0;He not only brings considerable senior management experience but also a very significant financial grant from his parent company, as well as the offer of invaluable volunteering resources from the Greif UK team. &#xA0;We are so looking forward to working with Graham and his team.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;V&lt;span style="font-size: small;"&gt;ictoria Jones &lt;/span&gt;&lt;/strong&gt;&lt;span style="font-size: small;"&gt;ha&lt;/span&gt;s joined us. &#xA0;Vicki is a partner with Knights Solicitors Llp, who proclaim that they are "not afraid to be different". &#xA0;We love that!! &#xA0;Vicki has been involved with us from day one as a trustee of our founding charity, Bridge Enterprises. &#xA0;Now she is fully engaged!! &#xA0;Thank you so much, Vicki, for joining BCF.&lt;/p&gt; 
&lt;p&gt;&lt;strong&gt;Paul Norman &lt;/strong&gt;is on our top team. &#xA0;As Relationship Director, Corporate Banking, with Santander, Paul brings great experience of financing AND a fabulous network of local movers and shakers. &#xA0;Paul has already pitched into fund raising activities for BCF. &#xA0;We are truly blessed to have him on the team.&lt;/p&gt;</story><publish>2014-04-02 00:00:00</publish><expire>0000-00-00 00:00:00</expire><author>bridge.community.farms</author><author_name>Bridge Community Farms </author_name><organisation_id>55</organisation_id><group_id>0</group_id><live>1</live><lastModified>2015-08-25 10:40:04</lastModified><lastModifiedUnix>1440499204</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/714/new_directors</item_location></blog><blog><ArticleID>391</ArticleID><title>UK merchants to sell in Eastern Europe via export companies</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/uk-merchants-to-sell-in-eastern-europe-via-export-companies/754632-0"&gt;this&lt;/a&gt;, UK&rsquo;s online platforms are considering various means by which trade with Central and Eastern Europe can be expanded - i.e "local ecommerce website aims at informing UK companies about business opportunities in Romania, while another initiative is focused on selling UK food online in Poland".&lt;/p&gt; 
&lt;p&gt;"The British Business Portal networking platform provides information on several sectors of the Romanian economy, such as business opportunities, events, requests for partnerships, know-how business management and on scope legislation."&lt;/p&gt; 
&lt;p&gt;"Executive chairman at the British Romanian Chamber of Commerce, Raymond Breden, states that the Eastern European country has potential for business with lower costs in resources and facilities, its need to develop and its size and resources. There are currently more than 4,000 UK companies operating in Romania. Trade between the two countries topped EUR 3.28 billion in 2013, which is a growth of 11.9%, as compared to 2012."&lt;/p&gt; 
&lt;p&gt;"In Poland, for example, Heart of England Fine Foods, an organization for producers, growers and processors of specialty food and drink from several UK counties, has joined forces with the UK Trade &amp; Investment team in Warsaw and some Polish business leaders with focus on boosting the profile and sale of produce from the heart of England to Eastern Europe."&lt;/p&gt; 
&lt;p&gt;"They also launched a new ecommerce B2B website, featuring products from 41 companies across the Midlands. As of now, there are 41 companies which will have their products exhibited on the B2B website for Polish buyers, Karen Davies from HEFF tells Shropshirelive.com."&lt;/p&gt; 
&lt;p&gt;"Ian Livingston, Minister for Trade and Investment, launched two new UK Business Centres in Slovakia and Hungary in March 2014. Business centres were also open in Poland in 2013 and in Romania in late March 2014. Business centres in the Czech Republic and Slovenia are due to open shortly."&lt;/p&gt; 
&lt;p&gt;"Lord Livingston informs that UK firms have doubled trade exports to Eastern and Central European countries in the last ten years. He also states that by 2020, the main goal is doubling exports to this region and in order to achieve that, support is needed for UK firms on the ground by opening a network of business centres and increasing the number of trade missions to introduce more UK businesses to potential buyers by 2020."&lt;/p&gt;</story><publish>2014-04-01 20:20:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/391/uk_merchants_to_sell_in_eastern_europe_via_export_companies</item_location></blog><blog><ArticleID>390</ArticleID><title>Multi-factor authentication market to hit USD 10.75 bln by 2020</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/multi-factor-authentication-market-to-hit-usd-10-75-bln-by-2020/754630-0"&gt;this&lt;/a&gt;, multi-factor authentication (MFA) market is expected to register USD 10.75 billion by 2020.&lt;/p&gt; 
&lt;p&gt;"According to data, two-factor authentication model covers almost 90% of the market for multi-factor authentication, wherein banking and finance, travel and immigration, commercial security are the major applications."&lt;/p&gt; 
&lt;p&gt;"The report describes the various types of biometric and non-biometric technologies such as hardware and software tokens, OTP (One Time Password), and biometric recognition that are being used for different applications. The above-mentioned techniques can be combined to form two, three, four, and five-factor authentication models. Out of these models, two-factor authentication is commonly used in most of the applications. Two-factor authentication is the oldest type of MFA technique and can be seen at banks, ATMs, and at various government offices."&lt;/p&gt; 
&lt;p&gt;"The same source mentions that three, four, and five-factor authentication models are less used when compared to two-factor authentication. The three-factor authentication methods include smart card with PIN and biometric technology, smart card with two biometric technologies, PIN with two biometric technologies and three biometric authentications. On the other hand, four- and five-factor authentication includes the use of smart card and PIN with more than one type of biometric technology such as face recognition, fingerprint recognition, voice recognition, and so on. Three-factor authentication is mostly used in private access areas like bank lockers, secret data access, defense, travel and immigration. The use of four- and five-factor authentication models is restricted to high cost projects in defense, research, and government-based applications."&lt;/p&gt; 
&lt;p&gt;"Multi-factor authentication implies user and employee authentication by verifying two or more authentication techniques (Hardware token, One Time Password, Password/PIN and Biometric traits) provided by him/her. MFA has become the most important part of security due to increase in unauthorized access, frauds, border intrusion, and so on. MFA is increasingly getting deployed at all the security checkpoints in airports, commercial complex, retail malls, banking and finance, and so on. MFA provides accurate authentication and negligible margin of duplicity or error."&lt;/p&gt;</story><publish>2014-04-01 20:16:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/390/multi-factor_authentication_market_to_hit_usd_10.75_bln_by_2020</item_location></blog><blog><ArticleID>389</ArticleID><title>Recent data breaches put high pressure on fraud operations</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Recent data breaches suffered by US-based retailers have had a major impact on the operations of financial institutions.&lt;/p&gt; 
&lt;p&gt;"According to data 44% of customer accounts have been compromised. The same source points out that while the headlines continue to highlight data breaches, which involve compromised payment, banking and personal data, financial institutions must stay vigilant in combating fraud loss and maintaining customer goodwill."&lt;/p&gt; 
&lt;p&gt;"Over 15% of respondents declared that recent breaches put increased pressure on fraud operations. Another 12% indicated that they suffered a negative impact on their brand, while 22% said they felt no direct impact from breaches."&lt;/p&gt; 
&lt;p&gt;"More than 75% of respondents said they are looking at additional resources to combat fraud in their organizations. Of those, 50% stated they are looking to invest in fraud detection technology, more than 15% are investing in more training for their fraud management teams and 10% are beefing up staff with new personnel."&lt;/p&gt; 
&lt;p&gt;"The survey also reveals that when it comes to EMV technology and standards, many in the US are re-evaluating their strategies after these recent events. Regions including Canada and UK attribute decreased card fraud to the more secure chip &amp; PIN methods employed as part of their EMV strategies, which were rolled out years ago. More than 40% of respondents indicated they are more aggressively looking at their EVM plans. Another 30% are still exploring options required to meet the 2015 liability shift, and just under 10% indicated they are already EMV compliant."&lt;/p&gt; 
&lt;p&gt;More information &lt;a href="http://www.thepaypers.com/default/recent-data-breaches-put-high-pressure-on-fraud-operations/754581-0"&gt;here&lt;/a&gt;.&lt;/p&gt;</story><publish>2014-04-01 14:24:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/389/recent_data_breaches_put_high_pressure_on_fraud_operations</item_location></blog><blog><ArticleID>388</ArticleID><title>European Central Bank: Bitcoin should be taken into consideration </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/european-central-bank-bitcoin-should-be-taken-into-consideration/754568-0"&gt;this&lt;/a&gt;, we should pay more attention to digital currencies.&lt;/p&gt; 
&lt;p&gt;"Yves Mersch, Member of the Executive Board of the &lt;a href="http://www.ecb.europa.eu" target="_blank"&gt;European Central Bank&lt;/a&gt; (ECB), has reported that digital currencies should not be ignored despite their relatively small impact on the economy."&lt;/p&gt; 
&lt;p&gt;"Yves Mersch admits that although virtual currencies do not have an impact on the general economy, they have the potential to do so in the future. He concludes that crypto-currencies cannot affect price stability or financial stability in Europe, but they may pose risks for users. User risk, he highlights, is more related to speculative investments and consumer protection, and not necessarily to payments."&lt;/p&gt;</story><publish>2014-04-01 14:22:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/388/european_central_bank__bitcoin_should_be_taken_into_consideration_</item_location></blog><blog><ArticleID>387</ArticleID><title>Emerging alternative payment methods menace the credit card paradigm in online travel payments - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/emerging-alternative-payment-methods-menace-the-credit-card-paradigm-in-online-travel-payments-report/754613-0"&gt;this&lt;/a&gt; alternative payments methods are becoming more popular in online travel payments.&lt;/p&gt; 
&lt;p&gt;"When dealing with online payment for travel and lodging, credit and debit cards are the dominant payment methods, but the use of alternative payment methods such as e-wallets, online banking, mobile payments and Bitcoin-based crypto-currencies is expanding, according to the &ldquo;Global Online Travel Payment Snapshot 2014&rdquo; report."&lt;/p&gt; 
&lt;p&gt;"In terms of current trends in the online travel industry, prepayment or immediate payment takes place at the same time with the hotel booking, and this is being adopted by various industry-based merchants such as Hotels.com. Still, prepayment and reservation done with card for later payment at desk are used by merchants like Booking.com and Express.com."&lt;/p&gt; 
&lt;p&gt;"Speaking of airline companies, alternative payment methods have been adopted rapidly. For example, budget airline firm Ryanair accepts direct debits on its Germany-based online platform. Brazil-based online travel booking firm Hotelurbano accepts Boleto Bancario, the local banking payment method. Japanese air company All Nippon Airways accepts cash payment at convenience stores. United Airlines and Delta Air Lines, US-based air companies, accept the delayed payment method Bill Me Later which is brand of PayPal designed for US citizens."&lt;/p&gt; 
&lt;p&gt;"Moreover, one third of the airlines already plan to enable the use of mobile payments for booking purposes in the next two years and PayPal is already accepted by an increasing number of travel booking websites."&lt;/p&gt; 
&lt;p&gt;"Online payment fraud is among the top concerns of online travel agencies and booking websites, although only nearly 1% of online travel payments is fraudulent (quite a significant percentage, given the size of the market)."&lt;/p&gt;</story><publish>2014-03-31 19:59:34</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/387/emerging_alternative_payment_methods_menace_the_credit_card_paradigm_in_online_travel_payments_-_report</item_location></blog><blog><ArticleID>386</ArticleID><title>Fighting Cross-Border Fraud: Differences, Difficulties and Defence </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Crossborder-ecommerce.com published an &lt;a href="http://www.crossborder-ecommerce.com/fighting-cross-border-fraud-differences-difficulties-and-defence/"&gt;article&lt;/a&gt; about fighting cross-border fraud.&lt;/p&gt; 
&lt;p&gt;"Several factors make fraud prevention more difficult for cross-border merchants. To keep fraudsters at bay and maximise sales opportunities, it is important to understand these challenges and take the necessary steps to protect your business."&lt;/p&gt; 
&lt;p style="text-align: center;"&gt;&lt;img class="aligncenter size-full wp-image-1921" src="http://www.crossborder-ecommerce.com/wp-content/uploads/2014/03/red-travel-merchants.png" alt="ReD travel merchants 2013" width="590" height="410" /&gt;&lt;/p&gt; 
&lt;p&gt;&#xA0;&lt;sub&gt;Source http://www.crossborder-ecommerce.com/fighting-cross-border-fraud-differences-difficulties-and-defence/&lt;/sub&gt;&lt;/p&gt; 
&lt;p&gt;"Fraud patterns and behaviour can vary significantly across geographies, creating added risk for cross-border merchants who don&rsquo;t always have an up-to-date view of customer behaviour profiles and fraud trends. At home, you are aware of the fraudulent delivery hotspots, the latest scams and how fraud gangs are operating &ndash; elsewhere, this information can be hard to obtain. Within your domestic market, you have colleagues, business associates and partners who are willing to share fraud intelligence with you. These networks can be more difficult to build in other countries, limiting the information available to develop and support effective fraud prevention strategies."&lt;/p&gt; 
&lt;p&gt;"The professional expertise available to you in other countries may also be very different from that which you can access domestically. Safeguards are reduced in countries where security protocols such as CV2 and 3D Secure are not fully or even partially implemented. Third party verification services on which you rely for your domestic market may be weak or non-existent elsewhere, making it much harder to identify genuine customers and exclude fraudsters. Inevitably, it is in countries where these checks are weakest that the fraudster will focus his efforts."&lt;/p&gt; 
&lt;p&gt;"It is also important to note that countries&rsquo; fraud profiles change over time. While some countries remain consistently at the top of the list for payment fraud, others may come and go. In the last couple of years, analysts at ReD have seen an increase in fraud in some Western European countries that have suffered particularly badly from the economic downturn and a rise in unemployment levels. You can&rsquo;t simply assume that a country with low levels of payment fraud will remain in that state forever."&lt;/p&gt; 
&lt;p&gt;"Merchants &lt;a title="International Expansion" href="http://www.crossborder-ecommerce.com/international-expansion/"&gt;expanding internationally&lt;/a&gt; can take steps to mitigate the risks, not least by adopting a careful, step-by-step approach to expansion. You can take advantage of the fact that delivery times are extended to carry out additional fraud prevention checks, and perhaps limit the range of goods initially offered, to exclude high risk items. You can tailor fraud rules for each country, to ensure that your business is protected against the most prevalent types of fraud."&lt;/p&gt; 
&lt;p&gt;"It also makes sense to &lt;a title="ReD Fraud Xchange&trade; &ndash; enabling merchant/issuer collaboration in the fight against payment fraud" href="http://www.redworldwide.com/fraud-prevention/red-fraud-xchange/" target="_blank"&gt;access global fraud intelligence&lt;/a&gt;, to benefit from the experiences of others and from up-to-the-minute insight into developing fraud attacks around the world. This intelligence can be a very powerful ally in the fight against fraud."&lt;/p&gt;</story><publish>2014-03-28 13:18:45</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/386/fighting_cross-border_fraud__differences__difficulties_and_defence_</item_location></blog><blog><ArticleID>385</ArticleID><title>BVH, China Express Association initiate collaboration on ecommerce development</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/bvh-china-express-association-initiate-collaboration-on-ecommerce-development/754587-0"&gt;this&lt;/a&gt;, the German e-tail association &lt;a href="http://www.bvh.info" target="_blank"&gt;BVH&lt;/a&gt; and the China Express Association (CEA) have started to cooperate in order to enable their members overcome cultural barriers and get business relationships sturdy enough.&lt;/p&gt; 
&lt;p&gt;"BVH and CEA join hands in order to achieve an exchange of experiences and knowledge of the market situation, including studies of the ecommerce market and mutual visits."&lt;/p&gt; 
&lt;p&gt;"The cooperation will generate a network of contacts in each country. They want to get involved as middlemen between their members and decision makers in politics and economics."&lt;/p&gt; 
&lt;p&gt;"Ingmar B&#xF6;ckmann, E-Commerce and IT expert for China, cited by e-commercefacts.com, claims that in an ecommerce context, cross-border business is becoming more and more salient for merchants. The access of German companies to the Chinese market and vice versa is gradually accelerating. The cultural barrier must be superseded by the two markets through mutual support, which represents the interest of interactive traders."&lt;/p&gt;</story><publish>2014-03-28 13:11:25</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/385/bvh__china_express_association_initiate_collaboration_on_ecommerce_development</item_location></blog><blog><ArticleID>382</ArticleID><title>Mail revenue falls behind non-mail revenue for postal agencies, more ecommerce plans needed - study</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/mail-revenue-falls-behind-non-mail-revenue-for-postal-agencies-more-ecommerce-plans-needed-study/754540-0"&gt;this&lt;/a&gt;, non-mail revenues surpass mail revenue for postal organizations around the globe, according to a new study commissioned by &lt;a href="http://www.accenture.com" target="_blank"&gt;Accenture&lt;/a&gt;, a global management consulting, technology services and outsourcing company.&lt;/p&gt;&lt;p&gt;"Mail volume keeps on a decreasing trend, falling from 78.5 billion pieces, or 21% since 2007, the study in question points out. As a result of this trend, mail companies should embrace ecommerce opportunities and diversify their products and services to increase business. The need for digital and mobile channels, the diversification of services and parcel growth are the three dominant trends in the industry."&lt;/p&gt;&lt;p&gt;"The research indicates that non-mail revenue, including parcels, which accounts for 52% of postal organizations' total revenues, brings more revenues than mail. Mail is still a salient part of the business, but most postal organizations are turning their businesses into hybrid organizations with a diversified portfolio of products and services -- parcels, logistics, banking, insurance, ecommerce and digital activities."&lt;/p&gt;&lt;p&gt;"The top five postal organizations, Singapore Post, Australia Post, Poste Italiane, bpost (Belgium) and Austrian Post Group, summed up more than 3% revenue growth over the past 5 years by diversifying products and services, according to the same research findings."&lt;/p&gt;&lt;p&gt;"Parcel revenues jumped by 4.8% between 2011 and 2012, slightly faster than volume growth and continue to benefit from the growth in ecommerce, typically growing in double digits in most countries. India Post realized a 42% parcel volume growth and Singapore Post has become an active player in the region through recent acquisitions of Quantium Solutions, Famous Holdings and Indo Trans Logistics Corp."&lt;/p&gt;&lt;p&gt;"Digital channels are salient for ecommerce business and postal agencies are developing digital solutions that enable payment, provide access to small business and give consumers control over the delivery of their online purchases."&lt;/p&gt;</story><publish>2014-03-25 19:23:50</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/382/mail_revenue_falls_behind_non-mail_revenue_for_postal_agencies__more_ecommerce_plans_needed_-_study</item_location></blog><blog><ArticleID>379</ArticleID><title>Brazilian ecommerce market keeps growing</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/brazilian-ecommerce-market-keeps-growing/754521-0"&gt;this&lt;/a&gt;, the B2C ecommerce market in Brazil increased by a two-figure percentage in 2012, and higher growth was recorded in 2013 with a small two-figure number in EUR billion.&lt;/p&gt;&lt;p&gt;"Internet penetration encourages the further growth of ecommerce in this particular country, with over half of the population being connected to internet in 2013. Price comparison websites were popular among internet users, with the highest ranking site having more visitors than the websites of top retailers. The primary product category among purchasers in Brazilian B2C ecommerce in 2012 was household appliances. Still, in the first half of 2013 fashion and accessories ranked highest in terms of sales."&lt;/p&gt;&lt;p&gt;&lt;span style="text-decoration: underline"&gt;"M-commerce and cross-border shopping are on the rise in Brazil&lt;/span&gt;, the same source indicates. In H1 2013, the mobile channel almost tripled its share in the total B2C ecommerce sales and a growth in the use of smartphones and tablets is under way."&lt;/p&gt;&lt;p&gt;"&lt;span style="text-decoration: underline"&gt;Additionally, cross-border online shopping has become popular in the respective country. The primary product categories in cross-border B2C ecommerce in 12 months to July 2013 were computer hardware and personal electronics. The US and China were preferred by Brazilian online shoppers&lt;/span&gt;."&lt;/p&gt;&lt;p&gt;"As to delivery options, over half of the B2C ecommerce orders placed in 2012 were free-of-charge. As to payment methods, credit card ranked first, followed by Boleto Bancario, a local interbank payment system."&lt;/p&gt;&lt;p&gt;"Local merchants such as online marketplace MercadoLibre, B2W Digital, with several ecommerce platforms, and Buscape, a price comparison website, were among the most active players in the B2C ecommerce market. They competed with global ecommerce companies like Wal-Mart and eBay, which were attracted by the market potential, especially in anticipation of the 2014 World Cup and 2016 Olympics."&lt;/p&gt;&lt;p&gt;"In what concerns regulations, the Brazilian government, starting with May 2013, have imposed that online shops in the country should provide a registration number and full contact details for the customers  convenience."&lt;/p&gt;</story><publish>2014-03-25 02:32:22</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/379/brazilian_ecommerce_market_keeps_growing</item_location></blog><blog><ArticleID>377</ArticleID><title>Diebold deploys ATM without card reader or PIN pad to eliminate fraud</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/diebold-deploys-atm-without-card-reader-or-pin-pad-to-eliminate-fraud/754515-0"&gt;this&lt;/a&gt;, Diebold Federal Credit Union (DFCU) has entered into an agreement with &lt;a href="http://www.diebold.com/Pages/default.aspx" target="_blank"&gt;Diebold&lt;/a&gt;, a provider of self-service technology and security systems, to pilot an ATM without a card reader or PIN pad that relies solely on mobile authentication.&lt;/p&gt;&lt;p&gt;"When a consumer scans a unique QR code at the ATM using a smartphone, the ATM authenticates the user via cloud-hosted services to enable cardless transactions. With no card or PIN required, the solution eliminates the threats of card skimming and shoulder surfing at the ATM."&lt;/p&gt;&lt;p&gt;"In addition, the integration of the ATM with the Mobile Cash Access (MCA) solution allows consumers to pre-stage cash withdrawals on their smartphones. At the ATM, consumers authenticate themselves, and the ATM dispenses the preselected amount of cash. The MCA offering also allows financial institutions to provide an institution-branded mobile wallet solution without installing additional hardware on ATMs or point-of-sale (POS) terminals."&lt;/p&gt;&lt;p&gt;"Diebold and white-label mobile wallet provider Paydiant developed the cross-channel solutions and hold complementary patents on the technologies. Diebold's ATM interface features similar navigation and touch gestures, such as flick and drag. The ATM is also paperless, delivering receipts via the mobile wallet application."&lt;/p&gt;</story><publish>2014-03-25 02:25:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/377/diebold_deploys_atm_without_card_reader_or_pin_pad_to_eliminate_fraud</item_location></blog><blog><ArticleID>373</ArticleID><title>Only 45% of Businesses in Canada are Online</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.techvibes.com/blog/only-45-of-businesses-in-canada-are-online-2014-03-19"&gt;this&lt;/a&gt;, only 41 percent of Canadian small businesses have their own website.&lt;/p&gt;&lt;p&gt;"Consequently they may be missing lucrative opportunities as Canadians come to rely on the Internet to help them make buying decisions, the CIRA suggests. Interestingly, bigger businesses aren't faring much better: just 45 percent of Canadian businesses are online."&lt;/p&gt;&lt;p&gt;"Why does it matter? Well, for example, 74 percent of Canadians reported that they search online, and compare goods and services, before committing to a purchase. With poor choice locally, two out of every three dollars Canadians spend online go south of the border, and we lag the US and the UK in terms of the percentage of our retail economy that is online (three per cent, versus seven and 23 percent, respectively)."&lt;/p&gt;&lt;p&gt;"The internet is in many ways a champion of freedom and defined by accessibility. But in Canada a great digital divide persists where lower-income households remain without internet, another issued tackled by the newly released &lt;a href="http://cira.ca/factbook/2014/index.html" target="_blank"&gt;2014 CIRA Factbook&lt;/a&gt;."&lt;/p&gt;&lt;p&gt;"Only 62 percent of Canadians in the lowest income quartile have Internet access, compared with 95 percent of Canadians in the highest income quartile. This divide is also regional, the CIRA says, with British Columbia and Alberta enjoying the highest penetration rates, at around 86 percent, and Nunavut the lowest, at 27 percent."&lt;/p&gt;&lt;p&gt;"The good news is, after years of steady decline in international rankings, Canada saw significant gains in both the speed and price competitiveness of Internet service over the past year."&lt;/p&gt;&lt;p&gt;"Nearly 87 per cent of Canadian households overall are connected to the Internet, compared with 80 per cent in 2010, putting Canada 16th in the world and second among the G8 nations, just behind the UK."&lt;/p&gt;</story><publish>2014-03-21 21:30:45</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/373/only_45__of_businesses_in_canada_are_online</item_location></blog><blog><ArticleID>371</ArticleID><title>What's Driving the Collaborative Economy - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img class=" " src="http://www.getelastic.com/wp-content/uploads/collaborative-economy-infographic-lg.jpg" alt="" width="480" height="3133" /&gt; Source &lt;a href="http://www.getelastic.com/collaborative-economy-infographic/"&gt;GetElastic.com&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-03-21 21:14:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/371/what_s_driving_the_collaborative_economy_-_infographic</item_location></blog><blog><ArticleID>369</ArticleID><title>DHL partners 3AL to develop Nigerian ecommerce market</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/dhl-partners-3al-to-develop-nigerian-ecommerce-market/754500-0"&gt;this&lt;/a&gt;, &lt;a href="http://www.dhl.com/" target="_blank"&gt;DHL&lt;/a&gt;, a global company in the logistics industry has announced its partnership with the Nigerian social commerce platform &lt;a href="http://www.3al.com/" target="_blank"&gt;3AL&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;"The partnership, which is part of DHL`s contribution to the evolving ecommerce industry, is a result of the extension of broadband access availability and mobile data which grows in reliability and affordability, and of more people in Sub-Saharan Africa choosing to shop online."&lt;/p&gt;&lt;p&gt;"3AL allows businesses to communicate directly with existing and potential clients in a virtual community, post their various products and services to their market and close a sale. The platform is a business community which provides a platform for individuals and corporations to interface, network and exchange goods and services promoting retail through interactivity and convenience."&lt;/p&gt;&lt;p&gt;"The platform has been integrated with a dynamic payment settlement solution in partnership with a financial institution, and it offers a subscriber payment module. The payment solution is currently integrated with all switches recognised in Nigeria, which means it accepts all the credit and debit cards issued in the country. Under the terms of the agreement, DHL will provide courier services and, at the same time, ensure security, tracking, signature, specialization and delivery of items ordered by the customers."&lt;/p&gt;</story><publish>2014-03-21 21:10:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/369/dhl_partners_3al_to_develop_nigerian_ecommerce_market</item_location></blog><blog><ArticleID>367</ArticleID><title>ReD, Alpha Payments Cloud to support cross-border expansion for merchants</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/red-alpha-payments-cloud-to-support-cross-border-expansion-for-merchants/754486-0"&gt;this&lt;/a&gt;, &lt;a href="http://www.redworldwide.com/" target="_blank"&gt;ReD&lt;/a&gt;, a global provider of fraud prevention and payment services, and Alpha Payments Cloud, (APC) a cloud-based payments solution provider, have partnered to support acquirers and merchants in their ecommerce growth.&lt;/p&gt;&lt;p&gt;"As a result of the alliance, Alpha Payments Cloud clients across North America, Europe, Asia Pacific and Latin America will gain access to ReD s fraud prevention service, ReD Shield, via the APC Product Hub."&lt;/p&gt;&lt;p&gt;"According to Oliver Rajic, CEO at APC, with cross-border ecommerce already exceeding USD 300 billion, and global online trade expected to hit USD 1.4 trillion by 2015, it is important for merchants to become more agile and offer international services, in order to remain competitive and drive continued revenue growth."&lt;/p&gt;&lt;p&gt;"ReD Shield is a fraud prevention solution that includes proprietary screening databases, a dynamic rules engine, pattern recognition software, patented PRISM neural network technology, BIN identification,  gibberish  filters, an analytical engine and IP geo-location technology. ReD Shield uses an unlimited number of transaction variables and a global database of  hot  cards to detect and prevent online fraud across the retail, banking, travel, gaming, telecom and broader ecommerce sectors."&lt;/p&gt;</story><publish>2014-03-20 20:13:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/367/red__alpha_payments_cloud_to_support_cross-border_expansion_for_merchants</item_location></blog><blog><ArticleID>365</ArticleID><title> Ecommerce Europe proposes a one-stop-shop for policy coordination</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/ecommerce-europe-proposes-a-one-stop-shop-for-policy-coordination/754490-0"&gt;this&lt;/a&gt;, Ecommerce Europe s President, Fran ois Momboisse, addressed the European Commission and Council to propose a one-stop-shop for better policy coordination and asked for an integrated perspective on key business factors in the ecommerce industry.&lt;/p&gt;&lt;p&gt;"Ecommerce Europe, in order to get rid of fragmentation and separation, proposes the creation of a one-stop-shop for ecommerce by having an integrated and coherent approach covering consumer trust, security, privacy, online payments, e-logistics and sustainability. In the following months Ecommerce Europe will outline its suggestions to facilitate the establishment of a one-stop-shop on these five key elements for the industry."&lt;/p&gt;&lt;p&gt;"Last year, the e-commerce industry in Europe had a total turnover of EUR 358 billion and it was one of the few industries that grew with double digits. It has huge potential for further growth and creating jobs in Europe. However going cross-border is still a big challenge for web shops in Europe today. With the one-stop-shop Ecommerce Europe asks the European Commission for better policy coordination for online sales issues. Today, a patchwork of policies is spread over various departments of the Commission: They are all dealing with different aspects of our business. A one-stop-shop would be a viable solution for merchants and policy makers. &lt;/p&gt;&lt;p&gt; It is clear that the e-commerce market is a major opportunity for years to come. The next President of the European Commission must be a digital President. Digital needs to be his or her priorityand that of every other member of the College. &lt;/p&gt;</story><publish>2014-03-20 20:11:08</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/365/_ecommerce_europe_proposes_a_one-stop-shop_for_policy_coordination</item_location></blog><blog><ArticleID>363</ArticleID><title>UK retailers to register online sales of USD 75 billion in 2014 - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/uk-retailers-to-register-online-sales-of-usd-75-billion-in-2014-report/754470-0"&gt;this&lt;/a&gt;,&#xA0;UK retailers are expected to reach online sales up to USD 75 billion (GBP 45 billion) in 2014, up by 16% on online consumer spend compared to the previous year.&lt;/p&gt; 
&lt;p&gt;"The study indicates that in 2014 online sales will grow by 16% in the UK, with the average shopper expected to spend more than USD 1.662 (GBP 1000) online.&#xA0;Results point out that the UK, France and Germany will be accounting for 81% of the online sales in the eight European markets expected in 2014. The UK is expected to account for more than a third (34%) of all online retail sales in the eight European markets surveyed in 2014."&lt;/p&gt; 
&lt;p&gt;"The survey reveals that currently, 46% of European consumers and 55% of American consumers shop online. Out of Europeans, 71% of Swedes and 67% of Brits use the internet to shop. Research also shows that in the UK, the internet accounted for 12.1% of all retail sales in 2013 and that it is expected to grow to 13.5% in 2014. The same source unveils that online shopping is less popular in Southern Europe, although it is growing. Therefore, one in five people shop online in Italy (20%), while one in three (32%) use the internet to shop in Spain. Around half of people in France (52%), Poland (51%), Netherlands (49%) and Germany (45%) shop online."&lt;/p&gt; 
&lt;p&gt;"On average, European shoppers will make 15.2 online purchases in 2014 with a typical basket size of USD 81.45 (GBP 49), while US shoppers will make 15.6 online purchases, with an average spend of USD 118 (GBP 71). In the UK, shoppers are expected to make 18 purchases online in 2014, spending an average of USD 98 (GBP 59) each time."&lt;/p&gt;</story><publish>2014-03-20 20:09:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/363/uk_retailers_to_register_online_sales_of_usd_75_billion_in_2014_-_report</item_location></blog><blog><ArticleID>361</ArticleID><title>Vietnam: e-payment usage gains trust among consumers</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/vietnam-e-payment-usage-gains-trust-among-consumers/754452-0"&gt;this&lt;/a&gt;, Vietnamese consumers have shown interest in electronic card ownership and use.&lt;/p&gt;&lt;p&gt;"The main findings indicate that 53% of the interviewees believe that the smartest way to deal with money is by use of credit cards, as compared to debit cards and cash, which were mentioned by 38% and 30% of respondents, respectively."&lt;/p&gt;&lt;p&gt;"Credit and debit cards share equal status in relation to consumer s trusted means of dealing with money, according to the results of the 1,200 interviews conducted in Ha Noi, Hai Phong, Da Nang and HCM City. In addition, 42% of respondents felt safe carrying credit cards, while only 20% felt safe carrying cash. Around 19% felt vulnerable while carrying cash and 4% felt vulnerable carrying credit cards. Also, 4% of the population within the four cities mentioned above own credit cards, whereas the rate for debit cards stands at 42%."&lt;/p&gt;</story><publish>2014-03-18 21:51:31</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/361/vietnam__e-payment_usage_gains_trust_among_consumers</item_location></blog><blog><ArticleID>358</ArticleID><title>Influencing B2B Technical Buyers [Infographic]</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="736"]&lt;img alt="" src="http://www.smartinsights.com/wp-content/uploads/2014/02/influencing-b2b-tech-buyers-infographics.jpg" width="736" height="2371" /&gt; Source &lt;a href="http://www.smartinsights.com/b2b-digital-marketing/b2b-social-media-marketing/influencing-b2b-technical-buyers-infographic-susanne-finish/"&gt;Smartinsights&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-03-14 20:00:11</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/358/influencing_b2b_technical_buyers__infographic_</item_location></blog><blog><ArticleID>356</ArticleID><title>Ads that appeal to children under scrutiny in Germany</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.e-comlaw.com/e-commerce-law-and-policy/article_template.asp?Contents=Yes&amp;from=eclp&amp;ID=2194"&gt;E-comlaw.com&lt;/a&gt;, the German e-commerce industry will have to test online advertisements for products that typically appeal to minors against the rationale expressed in a recent judgment of the German Federal Court of Justice.&lt;/p&gt;&lt;p&gt;"The Court considered a German language online ad for virtual items drafted in the informal German imperative address and enabling purchases via a hyperlink to an online shop as a  'direct exhortation to buy ' to children and thus unlawful. The decision is not yet legally binding."&lt;/p&gt;&lt;p&gt;"In a default judgment of 17 July 2013 (case ref. I ZR 34/12), the reasons for which have only just been released in January 2014, the German Federal Court of Justice ( 'FCJ ') ruled that operator Gameforge Berlin AG ( 'Gameforge ') has to cease and desist from advertising the purchase of virtual items in its  'free-to-play ' online game  'Runes of Magic ' by way of the following ad (freely translated into English):  'Grasp the special opportunity and add that certain  "something " to your armour &amp; weapons ' ( 'Schnapp Dir die g nstige Gelegenheit und verpasse Deiner R stung &amp; Waffen das gewisse  "Etwas " ')."&lt;/p&gt;&lt;p&gt;"The proceedings had been initiated by the Federation of German Consumer Organisations. On its homepage, Gameforge used the aforementioned ad as part of a promotion named  'Pimp your character-week ' ( 'Pimp Deinen Charakter-Woche '). The ad was hyperlinked to an online shop where the actual purchase of virtual items could be affected via text message or credit card."&lt;/p&gt;&lt;p&gt;"The FCJ held that such an advertisement, seen in its overall context, constitutes a direct exhortation to children to purchase within the meaning of Section 3 para. 3 of the German Act against Unfair Competition and No. 28 of the Annex to the same, which implements No. 28 of the Annex to the Unfair Commercial Practices Directive (2005/29/EC) (the so-called  'Black List '). The FCJ based this position on the combination of various linguistic aspects in the ad, namely the continued deployment of the informal German imperative form (which alone and by itself, however, would not suffice according to the FCJ) and the use of certain commonly used Anglicisms, which the FCJ considers as typically used by children. The FCJ considered the exhortation as  'direct ' because the actual online shop was accessible via a hyperlink included at the end of the ad."&lt;/p&gt;&lt;p&gt;"The case touches upon  - but unfortunately does not solve  - two severely disputed questions regarding the interpretation of No. 28 of the Black List, namely the questions as to (i) whether the term  'children ', as used in No. 28 of the Black List, comprises all minors under 18 years or only children under 14 years, and (ii) whether a  'direct ' exhortation requires that the ad itself contains the price and the features of the advertised product. In light of the specific circumstances of the case, the FCJ held that the case did not require an actual decision on either of these questions and, therefore, no consultation of the European Court of Justice was required."&lt;/p&gt;&lt;p&gt;"The judgment is not final and binding. Following Gameforge 's objection to the judgment, the FCJ will now have to review the case again. In light of the detailed reasons already provided by the FCJ, however, it appears questionable whether the FCJ will change its position."&lt;/p&gt;&lt;p&gt;"The decision has received extensive attention in Germany and has been strongly criticised, in particular given that casual, simplistic language, including Anglicisms, are commonly used in the overall context of online games and does not per se indicate that children are specifically targeted."&lt;/p&gt;&lt;p&gt;"As a result of the judgment, it is clearly to be expected that German consumer associations and potentially also competitors will carefully watch online ads for products that typically (also) appeal to minors. Apart from observing the further developments in German case law, e-commerce providers should in any event pay great attention and caution to the exact wording of online ads used in the German market, including the choice of German grammatical forms (in particular when translating international marketing language into the German language). In order to mitigate the risk of being held unlawful, advertising language should be drafted and contextualised so as to  - as clearly as possible  - address  'anybody ', rather than specifically minors, avoid the informal German address, and it should neither include the price and features of the marketed products nor contain a hyperlink to an online shop. These recommendations should be observed with in-game ads as well as with other online ads or smartphone ads in the wider context of e-commerce and m-commerce scenarios."&lt;/p&gt;</story><publish>2014-03-13 11:51:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/356/ads_that_appeal_to_children_under_scrutiny_in_germany</item_location></blog><blog><ArticleID>354</ArticleID><title>E-commerce in Asia - Statistics and Trends - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img src="http://www.go-globe.com/wp-content/uploads/2014/03/ecommerce-in-asia.jpg" alt="" width="580" height="7206" /&gt; Source &lt;a href="http://www.go-globe.com/blog/ecommerce-in-asia/"&gt;Go-globe.com&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-03-12 21:27:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/354/e-commerce_in_asia_-_statistics_and_trends_-_infographic</item_location></blog><blog><ArticleID>350</ArticleID><title>25 years of the internet</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Econsultancy published an &lt;a href="https://econsultancy.com/blog/64503-25-old-school-websites-for-25-years-of-the-internet"&gt;article&lt;/a&gt; overwieving 25 years of internet.&lt;/p&gt;&lt;p&gt;"The internet is 25 years old. Did you use it today? And yesterday? Wow, it s really catching on.&lt;/p&gt;&lt;p&gt;Here are some old websites from 1994 to 1998, when the web was in full swing (or so we thought).&lt;/p&gt;&lt;p&gt;If you ve got your own to share, do leave them in the comments section below."&lt;/p&gt;&lt;p&gt;It's fascinating how fast it all changed in last few years. We wouldn't be talking about e-commerce about if it weren't for the insternet.&lt;/p&gt;</story><publish>2014-03-12 21:14:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/350/25_years_of_the_internet</item_location></blog><blog><ArticleID>348</ArticleID><title>Central Europe records 23% in ecommerce growth in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/central-europe-records-23-in-ecommerce-growth-in-2013-report/754312-0"&gt;this&lt;/a&gt;, in 2013 Central Europe s ecommerce market climbed by 23%, reaching EUR 93.3 billion. The data was released by &lt;a href="http://www.ecommerce-europe.eu/home" target="_blank"&gt;Ecommerce Europe&lt;/a&gt;, the European umbrella organization for online retailers.&lt;/p&gt;&lt;p&gt;"In 2012 Central Europe s ecommerce market registered a volume of EUR 75.9 billion, meaning an average growth rate of 19% which is on the same footing with the European average of 19.9%. The region s share in Europe s total ecommerce turnover was EUR 311.5 billion in 2012, meaning 24.4%. A number of 58 million of the region s 165 million inhabitants are already using the internet for online purchases."&lt;/p&gt;&lt;p&gt;"The report focuses on the following countries in the region: Austria, The Czech Republic, Germany, Hungary, Poland, Slovakia, Slovenia and Switzerland. In what concerns Germany, it is the largest country in the region. With an estimated ecommerce turnover of EUR 50 billion, it represents 65.7% of the region s total ecommerce turnover. Internet penetration in Germany is 85% and, consequently, Germany has the largest online population in Europe with a number of 69.6 million."&lt;/p&gt;&lt;p&gt;"With a younger, internet savvy generation hungry for foreign trends and embracing the digital lifestyle, Germany is moving away from retail and mail-order traditions towards being an ecommerce growth hub. The 22% growth rate confirms this trend. Foreign players such as Amazon are already in the market. On the other hand, Germany is the birth place of very successful international ecommerce companies, such as the former mail order giant Otto or the fashion pure player Zalando."&lt;/p&gt;&lt;p&gt;"Central European consumers spent on online purchases an average of EUR 2,617 in 2012. This is above the European Union average percentage and the European average of EUR 1,234 and EUR 1,402 respectively. Austrians spent most online in 2012 with an average amount of EUR 2,085. Switzerland ranks second with an average spend of EUR 1,750. Germany is third in rank with EUR 1,351. These countries are followed by The Czech Republic with an average spend of EUR 581, Poland with EUR 422 and Hungary with EUR 422."&lt;/p&gt;&lt;p&gt;"Poland ranks first in the Central European region, with an average increase of 24%, as compared to 2012. Hungary, Slovakia and Slovenia were estimated at 880 million, 330 million and 180 million respectively, a combined average growth of 23%. Online purchases growth in Germany was 22%. The Czech Republic will reach EUR 2.1 billion by the end of 2013, a growth of over 19% over 2012. The lowest growth is recorded in Austria and Switzerland, both with a growth rate of 12%."&lt;/p&gt;</story><publish>2014-03-11 13:47:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/348/central_europe_records_23__in_ecommerce_growth_in_2013</item_location></blog><blog><ArticleID>396</ArticleID><title>Erasmus + Collaborate or Collapse</title><language>en</language><keywords/><summary>The UK National Agency Ecorys has now started to promote the new Erasmus + programme. Scheduled to operate from 2014 to 201 it will replace the old Life Long Learning programmes by bringing together a number of strands such as Leonardo and Grundtvig. </summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/396</image><image_caption/><story>&lt;p&gt;The UK National Agency Ecorys has now started to promote the new Erasmus + programme. Scheduled to operate from 2014 to 201 it will replace the old Life Long Learning programmes by bringing together a number of strands such as Leonardo and Grundtvig.&lt;/p&gt; 
&lt;p&gt;As such is going to be the main focus for many smaller organisations who are trying to access EU funding. Ecorys are doing a great job getting the message out but the big question is will Erasmus + make it easier for the smaller organisations to access EU funds or will it make it harder and thereby drive the funds to the larger organisations.&lt;/p&gt; 
&lt;p&gt;For all the latest up to date information see the UK Erasmus + web site at: &lt;a href="http://www.erasmusplus.org.uk/"&gt;&lt;span style="color: blue;"&gt;http://www.erasmusplus.org.uk/&lt;/span&gt;&lt;/a&gt;&lt;/p&gt; 
&lt;p&gt;Over the next few weeks we will be looking at this question and seeing how we might overcome any potential problems that might occur in adjusting to the new programmes.&lt;/p&gt;</story><publish>2014-03-11 13:03:07</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-04-07 12:05:29</lastModified><lastModifiedUnix>1396872329</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/396/erasmus___collaborate_or_collapse</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/396/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/396/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/396/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/396/thumb?size=default</image_default></blog><blog><ArticleID>343</ArticleID><title>Retailers, Gear Up for Explosive Growth in Ecommerce in 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://blogs.pb.com/ecommerce/2014/02/28/retailers-gear-explosive-growth-ecommerce-2014/"&gt;this&lt;/a&gt;, 2014 will be a great year for e-commerce growth.&lt;/p&gt;&lt;p&gt;"E-commerce will become the platform of choice in 2014. With every little acorn grows a mighty oak. Even startups want to sell products worldwide online in a quick transaction. Ecommerce is the ticket to a more prosperous future."&lt;/p&gt;&lt;p&gt;"When Harvard offers a course on something, you know it s going to be the next big thing. The continuing education program recently began offering a course on launching an ecommerce startup that is intended for entrepreneurs. According to Harvard, the course dives into relevant concerns for ecommerce businesses of any size  including business strategy, business models, distribution channels, entrepreneurship issues, legal issues, and market strategy.  The course reviews the opportunities and risks, and students collaborate with others to apply their knowledge to real-life ecommerce projects."&lt;/p&gt;&lt;p&gt;"When the &lt;i&gt;Economist&lt;/i&gt; reports on an anticipated entrepreneurial explosion, you know you better track it. The &lt;i&gt;&lt;a href="http://www.economist.com/news/special-report/21593580-cheap-and-ubiquitous-building-blocks-digital-products-and-services-have-caused"&gt;Economist&lt;/a&gt;&lt;/i&gt; reports:  Digital startups are bubbling up in an astonishing variety of services and products, penetrating every nook and cranny of the economy. They are reshaping entire industries and even changing the very notion of the firm.  The &lt;i&gt;Economist &lt;/i&gt;s special report explains how startups operate, how they are nurtured, how they are financed, and how they collaborate with others. It is a story of technological change creating a new paradigm, which governments worldwide are supporting. And many of these startups are interested in selling products everywhere."&lt;/p&gt;&lt;p&gt;"When research experts report that ecommerce is essentially reshaping consumer behavior, you better prepare accordingly. King reports that people aren t always just buying online  " they re browsing and then going to retail stores to make purchases. Holiday retail foot traffic has been declining for the past three years. The reason: online sales. What makes the slowdown in retail foot traffic even more significant is that ecommerce is responsible for only six percent of overall retail sales, leaving lots of room for growth. As online sales grow, foot traffic may decline further. Retailers will make an online presence a top priority in 2014. Expect many to be in catch-up mode against their competitors."&lt;/p&gt;&lt;p&gt;"When there s talk that Twitter is interested in ecommerce, it s a major wake-up call to the world that we are going to get a major burst of new ecommerce activity. (...) Should Twitter tune in to ecommerce, expect a powerhouse of additional revenue growth."&lt;/p&gt;&lt;p&gt;"When Starbucks makes serious changes to its leadership team that involve a laser-sharp focus on mobile and digital sales, you know the company is both nervous and preparing fast for the seismic shift to online buying."&lt;/p&gt;&lt;p&gt;"When more and more successful retailers view global expansion as an artery for fresh, new growth, the world will become everyone s market  " and that s just a hop, skip and a jump away. &lt;a href="http://www.atkearney.com/consumer-products-retail/e-commerce-index"&gt;A. T. Kearney s Global Retail Ecommerce Index&lt;/a&gt;, which ranks the top 30 countries for their ecommerce potential, provides retailers a wealth of information for use in developing successful global ecommerce strategies and identifying emerging market investment opportunities. A key finding from the report:  Today s most successful retailers see global expansion as a crucial platform for growth. With ecommerce initiatives rising, retailers have an opportunity to better serve their customers the world over and drive continued revenue growth for their businesses and their industries as a whole."&lt;/p&gt;</story><publish>2014-03-05 20:12:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/343/retailers__gear_up_for_explosive_growth_in_ecommerce_in_2014</item_location></blog><blog><ArticleID>341</ArticleID><title>Hispanic Chamber of E-Commerce: "One of the Fastest Growing Hispanic Private Business Networks in the Country"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.latinpost.com/articles/8092/20140228/hispanic-chamber-of-e-commerce-business-network-one-of-the-fastest-growing-hispanic-private-business-networks-in-the-country.htm"&gt;this&lt;/a&gt;, the Hispanic Chamber of E-Commerce, which launched a business network last year to support Latino entrepreneurs, has announced that the Hispanic social business network has grown quite a bit in just a few months.&lt;/p&gt;&lt;p&gt;"Latino entrepreneurs are networking like ever before. According to the Hispanic Chamber of E-Commerce's (HISCEC) &lt;a href="http://www.broadwayworld.com/bwwgeeks/article/Hispanic-Chamber-of-E-Commerce39s-Private-Business-Network-for-Family-Businesses-Entrepreneurs-and-Hispanic-Professionals-Reached-5000-Users-20140228#.UxDPy0JdUcQ" target="_blank" rel="nofollow"&gt;recent release&lt;/a&gt;, its private business network has reached more than 5,000 users in the short time since its autumn launch last year, "making it one of the fastest growing Hispanic private business networks in the country.""&lt;/p&gt;&lt;p&gt;"The Hispanic Chamber of E-Commerce is a social enterprise, using the power of business for social good. Our business model allows us to be financially self-sustaining, providing thousands of business owners a free platform to connect, build business relationships and grow their businesses."&lt;/p&gt;&lt;p&gt;"HISCEC launched its network for Latino entrepreneurs knowing that some business owners might be a little intimidated by enterprise requirements of the new digital world: building a webpage, networking, getting exposure, and figuring out other technical details."&lt;/p&gt;&lt;p&gt;"HISCEC's "Get Hispanic Businesses Online" initiative launched with the goal of getting 100,000 Hispanic-owned businesses up and running on the internet, providing web presence-building tools, marketing support, and other internet business tools to help promote e-commerce and foster growth."&lt;/p&gt;&lt;p&gt;"We truly love small business owners and are passionate for the ongoing success of Hispanic-owned companies, in all industries and across the United States. That's why we make membership, including a full range of basic services, available completely for free. We are the only Hispanic business association of our kind to do this, and it is entirely because of our true zeal for seeing Hispanic businesses thrive on the Internet and in the communities that they serve."&lt;/p&gt;</story><publish>2014-03-05 20:00:31</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/341/hispanic_chamber_of_e-commerce___one_of_the_fastest_growing_hispanic_private_business_networks_in_the_country_</item_location></blog><blog><ArticleID>339</ArticleID><title>Greece's GRECA and Austria's aCommerce Team join Ecommerce Europe</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/greece-s-greca-and-austria-s-acommerce-team-join-ecommerce-europe/754233-0"&gt;this&lt;/a&gt;, Greece and Austria are the latest members to join Ecommerce Europe, the European ecommerce organization, with &lt;a href="http://www.greca.gr/" target="_blank"&gt;GRECA&lt;/a&gt; and &lt;a href="http://www.acommerce-team.at/" target="_blank"&gt;aCommerce  Team&lt;/a&gt;, respectively.&lt;/p&gt;&lt;p&gt;"GRECA is the equivalent for Greek ECommerce Association, a national body that was established in 2012 in Greece by 22 ecommerce companies. By 2014, more than 115 online retailers joined GRECA and its communication channels reach more than 2,000 senior ecommerce decision-makers in Greece. Its main activities include networking, education, lobbying with the state and other national bodies, building trust to the consumers."&lt;/p&gt;&lt;p&gt;"aCommerce Team is the Austrian ecommerce association, representing over 150 e-tailers in Austria. The Austrian ecommerce industry was founded in 2013. Raffael Tannheimer and Stephan Grad initially started aCommerce Team as an event program. As the feedback of the Austrian ecommerce market was positive, they decided to put the foundation for an independent association in February 2014 to provide the public affairs with representation and to support the ecommerce market in Austria with know-how, professional trainings and networking opportunities."&lt;/p&gt;</story><publish>2014-03-05 19:53:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/339/greece_s_greca_and_austria_s_acommerce_team_join_ecommerce_europe</item_location></blog><blog><ArticleID>337</ArticleID><title>Internet use in Finland on the way up in 50+ age group</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/internet-use-in-finland-on-the-way-up/754216-0"&gt;this&lt;/a&gt;, in Finland, time spent online has increased mostly among people aged over 55.&lt;/p&gt;&lt;p&gt;"Results show that 42% of the respondents said they used the internet more in 2013 as compared to 2012. The use of internet services has increased mostly on a tablet, but the use of internet on smart phones has also continued to upgrade slightly."&lt;/p&gt;&lt;p&gt;"The same study indicates that currently, 33% of the respondents have a tablet, whereas in 2013 the figure was 18%. According to research, tablet devices are still used to browse the internet or watch videos and television programmes. In 2014, 86% of the respondents who use a tablet said that they browse the internet on a tablet (in 2013, the corresponding figure was 90%), 51% said they watch videos (in 2013, the corresponding figure was 44%), and 39% said they watch television programmes on their tablet (in 2013, the corresponding figure was 34%)."&lt;/p&gt;&lt;p&gt;"Findings also unveil that over 80% of Finns who own a smart phone say they also use applications. In 2013, the corresponding figure was 60%. Social media and communication applications are used the most, followed by news applications. The survey reveals that Facebook, Google Maps and YouTube are the most popular applications. Facebook and Google Maps have been downloaded by 65% of users and YouTube by 63%."&lt;/p&gt;</story><publish>2014-03-02 14:37:51</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/337/internet_use_in_finland_on_the_way_up_in_50__age_group</item_location></blog><blog><ArticleID>334</ArticleID><title>"The value of collaboration in combatting fraud"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.crossborder-ecommerce.com/"&gt;Crossborder E-commerce&lt;/a&gt; published an &lt;a href="http://www.crossborder-ecommerce.com/the-value-of-collaboration-in-combatting-fraud/"&gt;article&lt;/a&gt; about the value of collaboration in combatting fraud.&lt;/p&gt;&lt;p&gt;"For merchants operating cross-border businesses, or looking to expand into new territories, fraud detection and prevention can be particularly challenging. Local market trends, geographic fraud hot spots and differences in consumer purchasing behaviours all mean that a successful fraud prevention strategy needs to be tailored for each individual sales area, based on a thorough knowledge of that location."&lt;/p&gt;&lt;p&gt;"While a specialist fraud prevention partner with relevant, up-to-the-minute market knowledge can help with this process, there is another high-value collaboration which can deliver real results for merchants in the fight against fraud. This is a collaboration between merchants and between merchants and issuers."&lt;/p&gt;&lt;p&gt;"Every payment transaction has a rich variety of data associated with it. Some elements, such as shipping address and device ID, are held by merchants, while other information, for example customer account information and purchasing history, is held by issuers. By working collaboratively and sharing this information, each interested party can see a more complete picture, both of the individual transaction and the broader customer profile.  This information can support sales, power earlier detection of fraud and help to minimise both risk and chargebacks."&lt;/p&gt;&lt;p&gt;"Simply transmitting the data between parties is not enough. The real value comes from combining the raw data from these parties, analysing it, identifying areas of concern and proactively sharing the resulting fraud intelligence. For efficiency, some level of automation needs to be involved in the analytics process, ensuring that valuable fraud intelligence is shared in an easily accessible and timely way."&lt;/p&gt;&lt;p&gt;"There is clear evidence that sharing intelligence in real-time supports quick and effective action such as blocking compromised cards, cancelling recent orders, halting deliveries and refunding genuine customers before the chargeback process commences. As an example, a merchant user of the &lt;a title="ReD Fraud Xchange  " enabling merchant/issuer collaboration" href="http://www.redworldwide.com/fraud-prevention/red-fraud-xchange" target="_blank"&gt;ReD Fraud Xchange&lt;/a&gt;&lt;sup&gt;TM&lt;/sup&gt; service was recently able to use the information from shared red-flagged data to trace associated transactions and recover $50,000 of fraudulent spend."&lt;/p&gt;&lt;p&gt;"Sharing transaction information and fraud intelligence across multiple merchants and issuers in different geographies can also support effective cross-border sales, minimising risk for merchants who are looking to accept orders from overseas by helping to proactively inform their fraud strategies."&lt;/p&gt;</story><publish>2014-02-27 21:40:27</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/334/_the_value_of_collaboration_in_combatting_fraud_</item_location></blog><blog><ArticleID>332</ArticleID><title>Cross-border trade faces still unresolved impediments - survey</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/cross-border-trade-faces-still-unresolved-impediments-survey/754202-0"&gt;this&lt;/a&gt;,&#xA0;&lt;a href="http://www.iccwbo.org/" target="_blank"&gt;The International Chamber of Commerce&#xA0;&lt;/a&gt;(ICC) has recently made public a survey which signals that governments and policymakers worldwide should pay attention to some existing hurdles in current cross-border trade which should be surpassed to facilitate the flow of goods across borders.&lt;/p&gt; 
&lt;p&gt;"The survey stresses a number of factors which cross-border transaction merchants look at, namely predictability, reliability and consistency. Based on the common opinion of 88% of the ones questioned, who are active in import and export or trade in services along with freight forwarding, transportation and third party logistics, the survey surfaces the fact that there is a need for greater capacity building, in particular through education and making information available, to ensure that both traders and border control officials follow proper international trading procedures."&lt;/p&gt; 
&lt;p&gt;"Additionally, it reveals that there is also a need for an effective customs-business dialogue at national level to find ways to lessen delays in trade processes and shorten release times. The mastermind behind the current survey is Anthony Barone, Head of ICC Commission, who wants to transform cross-border commerce into a day-to-day, free of impediments business."&lt;/p&gt; 
&lt;p&gt;"The survey is on the same footing with current international developments seeking to facilitate trade and border procedures. Some of the procedures conclude on multilateral agreement on trade facilitation at the 9th Ministerial Conference of the World Trade Organization in December 2013, and the ongoing negotiations of the Trans-Pacific Partnership Agreement, the Trans-Atlantic Trade and Investment Partnership and the Regional Comprehensive Partnership Negotiations."&lt;/p&gt;</story><publish>2014-02-27 21:36:30</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/332/cross-border_trade_faces_still_unresolved_impediments_-_survey</item_location></blog><blog><ArticleID>330</ArticleID><title>Walmart's e-commerce turnover reached $10bn for the fiscal year 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Walmart s e-commerce turnover reached $10bn for the fiscal year 2014 according to &lt;a href="http://www.e-commercefacts.com/news/2014/02/walmart-e-commerce-sales/index.xml"&gt;E-commerce Facts&lt;/a&gt;.&lt;/p&gt; 
&lt;p&gt;"Walmart s 1.6% sales &#xA0;increase was not impressive. The 30% increase in online sales, however, resulting in more than $ 10 billion turnover, that s more than exiting news!&#xA0;And even more so as most of this revenue comes from outside the US, according to an article on&#xA0;&lt;a href="http://multichannelmerchant.com/news/walmarts-fiscal-2014-global-ecommerce-sales-top-10-billion-22022014/"&gt;The Multichannelmerchant&lt;/a&gt;. "&lt;/p&gt; 
&lt;p&gt;"Executive Vice President and CFO Charles Holley said that Walmart expects its electronic global sales to grow over $ 13 billion this year, with a strong emphasis on the United States , the United Kingdom , China and Brazil. &#xA0;"Our sites in Canada and Mexico are beginning to gain even more customer traffic ," said Holley, who stressed that he wants to invest more in the global technology platform " Pangaea ", which supports overseas sales."&lt;/p&gt; 
&lt;p&gt;"David Cheesewright , head of Walmart International, said that this is the first quarter in which global sales from its acquisition Yihaodian are included . During the first three quarters of the year, Yihaodian contributed $ 730 million."&lt;/p&gt;</story><publish>2014-02-26 19:16:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/330/walmart_s_e-commerce_turnover_reached__10bn_for_the_fiscal_year_2014</item_location></blog><blog><ArticleID>328</ArticleID><title>U.S. Department of Commerce and eBay Inc. Announce Partnership to Promote U.S. Exports and Trade</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;U.S. Commerce Secretary Penny Pritzker and eBay Inc. CEO John Donahoe &lt;a href="http://www.commerce.gov/news/press-releases/2014/02/26/us-department-commerce-and-ebay-inc-announce-partnership-promote-us-e"&gt;announced &lt;/a&gt;a partnership to promote U.S. trade and investment expansion.&lt;/p&gt;&lt;p&gt;"The joint effort will focus on increasing awareness of the economic benefits of trade, specifically the important role that small and medium-sized enterprises (SME) can play in growing America s export economy."&lt;/p&gt;&lt;p&gt;"In a globally-connected economy, American companies have to consider the entire  marketplace as they look to grow their businesses and create jobs. The fact is, 95 percent of worldwide consumers live outside U.S. borders. Whether they are large or small, American businesses cannot afford to limit their options when it comes to selling their goods and services. The Obama Administration is committed to ensuring that SME exporters are aware of export opportunities and federal resources that are available to help them establish a foothold abroad, increase their exports, and support additional good-paying American jobs. We look forward to working with eBay Inc. to help America s small and medium-sized businesses thrive at home and around the world. &lt;/p&gt;&lt;p&gt;"This partnership advances the Obama Administration s &lt;a href="http://trade.gov/nei/"&gt;National Export Initiative&lt;/a&gt;, an ambitious plan to sell more American goods and services into foreign markets. Working together, this agreement between eBay and the Department of Commerce will build out U.S. government export programs to provide more inclusive tools for technology-enabled traders and educate these businesses on export-focused products and services already available to them. "&lt;/p&gt;&lt;p&gt;"The MOA announcement comes after the &lt;a href="http://www.commerce.gov/news/press-releases/2014/02/06/us-exports-reach-23-trillion-2013-set-new-record-fourth-straight-year"&gt;U.S. Department of Commerce announced&lt;/a&gt; earlier this month that U.S. exports in 2013 set a new record for the fourth straight year. U.S. exports reached $2.3 trillion in 2013, up nearly $700 billion since 2009. SMEs have played a critical role in driving record export growth. Yesterday, the Department announced that U.S. exports supported more than 11.3 million jobs in 2013, up 1.6 million jobs since 2009."&lt;/p&gt;&lt;p&gt;"In 2013, eBay Inc. enabled more than $45 billion in cross border trade commerce and payments. An &lt;a href="http://www.ebaymainstreet.com/sites/default/files/EBAY_US-Marketplace_FINAL.pdf" target="_blank"&gt;eBay study&lt;/a&gt;analyzing trade flow data from eBay s marketplace found that 97 percent of U.S. commercial sellers on eBay export. Of these small businesses, 81 percent export to five or more foreign countries."&lt;/p&gt;&lt;p&gt;A &lt;a href="https://www.paypal-media.com/assets/pdf/fact_sheet/PayPal_ModernSpiceRoutes_Report_Final.pdf" target="_blank"&gt;recent PayPal/Nielson report&lt;/a&gt; estimates cross-border demand for online retail of American products was worth $23 billion in 2013 and is expected to grow to $83 billion by 2018, creating a tremendous opportunity for small businesses and entrepreneurs across the world to tap into this demand.&lt;/p&gt;</story><publish>2014-02-26 19:13:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/328/u.s._department_of_commerce_and_ebay_inc._announce_partnership_to_promote_u.s._exports_and_trade</item_location></blog><blog><ArticleID>326</ArticleID><title>MWC 2014: Asian telecom operators form NFC alliance</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/mwc-2014-asian-telecom-operators-form-nfc-alliance/754186-0"&gt;this&lt;/a&gt;, Asian telecom operators &lt;a href="http://www.cht.com.tw/en/" target="_blank"&gt;Chunghwa Telecom&lt;/a&gt; (Taiwan), &lt;a href="http://www.pccw.com/?language=en_US" target="_blank"&gt;HKT&lt;/a&gt; (Hong Kong), &lt;a href="http://www.global.kddi.com/" target="_blank"&gt;KDDI&lt;/a&gt; (Japan) and&lt;a href="http://www.skplanet.com/eng/" target="_blank"&gt;SK Planet&lt;/a&gt; (South Korea) have jointly announced the formation of the Asia NFC Alliance, with the support of the &lt;a href="http://www.gsma.com/" target="_blank"&gt;GSMA&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;"The Alliance aims to promote cross-border mobile NFC services. The Asia NFC Alliance aims to extend the service coverage of these mobile operators from within a country to the whole Asian region and furthermore to provide global mobile NFC services across industries, including transportation, retail, finance, tourism and others. Subscribers are set to be able to access NFC applications across national borders, whether in Taiwan, Japan, Hong Kong, South Korea or other countries in the future."&lt;/p&gt;&lt;p&gt;"&lt;a href="http://www.thepaypers.com/mobile-payments/hkt-jetco-to-develop-nfc-m-payments-services/753567-16" target="_blank"&gt;In December 2013&lt;/a&gt;, HKT has partnered with banking consortium JETCO to expand NFC-based mobile payments services."&lt;/p&gt;</story><publish>2014-02-26 19:05:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/326/mwc_2014__asian_telecom_operators_form_nfc_alliance</item_location></blog><blog><ArticleID>323</ArticleID><title>Poland, a promising ecommerce market - report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://dotcomriver.pl/" target="_blank"&gt;Dotcom River&lt;/a&gt; has recently announced a three-year span report called the  eCommerce Poland 2013 Report  covering the years 2011 through 2013. Its main focus is to reflect an objective standpoint for Poland s ecommerce business potential.&lt;/p&gt;&lt;p&gt;"The report highlights salient market factors which influence industry-based investors, such as the annual increase in the number of customers who shop online reported to the population of the country. The report also signals that the ecommerce market rose to 30% in 2012, as compared to 2011, a notable increase and luring for foreign investors and online retailers."&lt;/p&gt;&lt;p&gt;"According to the report, at a European level, the Polish ecommerce market stays in between extremes with a percentage of population buying online between 30% and 50%, which means that Poland is a rapidly developing ecommerce market, along with Ireland, Austria or The Czech Republic. Poland stays between Germany, UK, France, Norway or Sweden whose percentage of online shoppers passes well beyond 50% and Spain and Italy whose percentage of online shoppers drops under the 30% barrier."&lt;/p&gt;&lt;p&gt;"The Polish ecommerce market is currently estimated at EUR 6.5 billion, consistent with its growth of over 20 percent year-over-year."&lt;/p&gt;&lt;p&gt;"The growing popularity of online shopping, including mobile transactions, wider access to broadband internet, dissemination of courier services and non-cash payments, as well as personalization of offers and a higher attention to quality of service are some of the dominant factors contributing to the fast development of ecommerce in Poland. For 2013, there is a 68% penetration rate of Polish internet users, among whom 48% online buyers."&lt;/p&gt;&lt;p&gt;"The present Executive Summary Report sums up a three-year span comprehensive study, appealing to 14,000 Polish e-retailers and e-consumers. "&lt;/p&gt;</story><publish>2014-02-25 22:36:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/323/poland__a_promising_ecommerce_market_-_report</item_location></blog><blog><ArticleID>321</ArticleID><title>Bitcoin's PTP anonymous digital currency raises Israelis' eyebrows</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/bitcoin-s-ptp-anonymous-digital-currency-raises-israelis-eyebrows/754137-0"&gt;this&lt;/a&gt;, Israeli authorities have announced the citizens that the use of &lt;a href="https://bitcoin.org/en/" target="_blank"&gt;Bitcoin&lt;/a&gt; s digital currency may pose threats and that regulations are under proposal for implementation in the local market.&lt;/p&gt;&lt;p&gt;"Israel's central bank governor, Karnit Flug, has held a meeting with regulators of the capital and insurance markets, Tax Authority, and the Israel Money Laundering and Terror Financing Prohibition Authority. Analyses are performed for the issuing of solutions related to the use of, and trade in, virtual currencies. Analysis is focused on unpredicted macro effects, their legal standing, their regulation, money laundering and terror financing risks, taxation, and consumer protection."&lt;/p&gt;&lt;p&gt;"Bitcoin, a decentralised open source electronic money network, uses cryptography to secure transactions by means of peer-to- peer (PTP) networks and the use of anonymous transfers and does not require centralized financial institutions. In 2013, Bitcoin`s exchange rates jumped by 700% in the first quarter, reaching over USD 1,200 by the end of the year."&lt;/p&gt;</story><publish>2014-02-24 21:24:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/321/bitcoin_s_ptp_anonymous_digital_currency_raises_israelis__eyebrows</item_location></blog><blog><ArticleID>319</ArticleID><title>Boosting Sales Conversion with Cart Abandon Emails - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="600"]&lt;img class="  " alt="" src="http://www.cloud-iq.co.uk/images/CloudIQ_Boosting_Sales_infographic_2.png" width="600" height="2091" /&gt; Source &lt;a href="http://www.cloud-iq.co.uk/news/entry/boosting-sales-conversions-1#.Uwu2ffmHgrV"&gt;Cloud-iq&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-24 21:19:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/319/boosting_sales_conversion_with_cart_abandon_emails_-_infographic</item_location></blog><blog><ArticleID>317</ArticleID><title>4 Big Ways Big Data Will Transform Ecommerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;GetElastic published &lt;a href="http://www.getelastic.com/4-big-ways-big-data-will-transform-ecommerce/"&gt;article&lt;/a&gt; about how big data will transform ecommerce.&lt;/p&gt;&lt;p&gt;"Ecommerce is on the verge of a big shift driven by big data and intelligent technologies. This shift is towards a more efficient, personalized, even &lt;em&gt;automated&lt;/em&gt; customer journey. Emerging personalization tools are designed to mimic the brain, leveraging neural networks and deep learning. &lt;a href="http://venturebeat.com/2014/02/10/netflix-moves-into-deep-learning-research-to-improve-personalization/" target="_blank"&gt;Netflix is already moving&lt;/a&gt; in this direction, and it s known Google, Facebook, Amazon, Yahoo and others are also embracing these technologies through startup acquisitions and key hires."&lt;/p&gt;&lt;p&gt;"Inspired by the central nervous system, &lt;a href="http://en.wikipedia.org/wiki/Artificial_neural_network" target="_blank"&gt;Artificial Neural Networks&lt;/a&gt; (ANNs) are computational models capable of machine learning and pattern recognition. &lt;a href="http://en.wikipedia.org/wiki/Deep_learning" target="_blank"&gt;Deep learning&lt;/a&gt; neural networks have more layers of abstraction than ANNs and have the ability to train neural networks to do some pretty incredible things like image recognition, natural language processing, language translation and automatic speech recognition."&lt;/p&gt;&lt;p&gt;"Back in 2008, Get Elastic featured &lt;a href="http://www.getelastic.com/pluribo-natural-language-data-mining/" target="_blank"&gt;Pluribo&lt;/a&gt;, a Firefox extension with natural language processing and sentiment analysis capabilities. One useful application was filtering down hundreds of Amazon reviews into a summary of pros and cons. Unfortunately, Pluribo fell victim to the financial crisis of 2009 and lack of VC funding. The concept, however, has huge implications for guided selling, alone or in combination with other deep learning tech."&lt;/p&gt;&lt;p&gt;"An ecommerce system with a &lt;a href="http://www.imdb.com/title/tt1798709/" target="_blank"&gt;Her&lt;/a&gt;-like artificial intelligence could receive a voice query: &lt;em&gt; I m looking for a full-frame camera with long battery life, compatible with Mac OSX &lt;/em&gt; and not only deliver personalized results, but can also ask further probing questions that the customer hasn t thought about. For example,  &lt;em&gt;what types of subjects do you typically shoot?&lt;/em&gt;  or  &lt;em&gt;how important is size and weight to you?&lt;/em&gt; "&lt;/p&gt;&lt;p&gt;"It s not far off before computers will also recognize emotional signals like excitement, indecisiveness or frustration through voice or facial expression. There s a current &lt;a href="http://www.indiegogo.com/projects/emospark-first-a-i-home-console" target="_blank"&gt;Indiegogo campaign&lt;/a&gt; that aims to build the first emotionally intelligent home console that understands conversation, mood and can react to these emotions with conversation. While an emotionally intelligent ecommerce application is dialoging with a customer, it can also tap into an aggregate of behavioral and sentiment data to suggest the most likely relevant alternatives and help the customer arrive at a confident purchase decision."&lt;/p&gt;&lt;p&gt;"&lt;a href="http://gigaom.com/2012/06/25/how-google-is-teaching-computers-to-see/" target="_blank"&gt;Google is working on&lt;/a&gt; giving computers the ability  see.  It s already built a tool that can recognize human faces, body parts and cats the most common contents of Youtube stills and Google Hangouts. The ability to search for matching products based on Google Glass snapshots, pictures on the  Net or other images offers a new way to search and discover products. Glass may play the role in identifying your eye fixation, further giving the machine context of what in the field of view you re interested in."&lt;/p&gt;&lt;p&gt;"&lt;a href="http://gigaom.com/2014/01/06/pinterest-acquires-visualgraph-to-beef-up-visual-search/" target="_blank"&gt;Pinterest recently pinned down&lt;/a&gt; and acquired a visual search technology to make searching for photos in context much easier. Rather than depending on user keyword tagging, visual search will identify images that match a word or other images (e.g. similar to pins you ve already made). Imagine the implications for an ecommerce store. Via the Pinterest API, an ecommerce application with visual search functionality could look at a board or collection of boards and profile a customer s tastes and intent. Or, a customer could upload a photo of anything (taken from a smartphone, Google Glass or found online) and match it against a product catalog. Ecommerce marketers that curate Pinterest boards could automate the process and discover far more than a human could with just keyword search and good luck."&lt;/p&gt;&lt;p&gt;"The popular audio-recognition app Shazam now has an always-on feature that listens for audio all day long, tags songs that don t exist in your library, and makes them available for your perusal, saving you the hassle of unlocking your phone, loading the app and nearly causing an accident in your car (or whatever your context). Imagine with machine learning, Shazam and products like it could intelligently filter your auto-tags to what you d most likely be interested in based on your existing library. And further than that, with deep neural networks, be able to decide which to go ahead and &lt;em&gt;add&lt;/em&gt; to your library, even making a purchase on your behalf."&lt;/p&gt;&lt;p&gt;"Sound crazy? Amazon recently filed a patent for  &lt;a href="http://www.usatoday.com/story/money/business/2014/01/18/amazon-anticipates-orders/4637895/" target="_blank"&gt;anticipatory shipping&lt;/a&gt;,  which &lt;em&gt;ships&lt;/em&gt; and order before it s even placed. Amazon s wealth of order history, search, wish list and click stream data may one day be leveraged this way. While at the moment, it s just a patent, and we can foresee all kinds of snafus that can arise from making decisions on behalf of (and charging) customers, it s not unreasonable to envision a day when menial tasks like purchasing groceries, sundries and gifts can be outsourced to an efficient, intelligent machine."&lt;/p&gt;&lt;p&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;"It s not about Big Data, it s about smart data. &lt;/span&gt;&lt;/p&gt;</story><publish>2014-02-23 08:28:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/317/4_big_ways_big_data_will_transform_ecommerce</item_location></blog><blog><ArticleID>315</ArticleID><title> Cross-border CNY payment available through FTZ</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/cross-border-cny-payment-available-through-ftz/754106-0"&gt;this&lt;/a&gt;, Shanghai Head Office of the People's Bank of China (PBC), the country's central bank, has made available the CNY cross-border payment in the newly established Shanghai free trade zone (FTZ) so that people may purchase items from online shops overseas.&lt;/p&gt;&lt;p&gt;"PBC s Head Office in Shanghai has stated that Allinpay, 99Bill, China Pay, Dongfang Electronics and Shengpay are now allowed to process cross-border payments in the Chinese currency for cross-border trade in the China (Shanghai) Pilot Free Trade Zone."&lt;/p&gt;&lt;p&gt;"Based on the service, the five payment firms will open a cross-border CNY account at the Shanghai branches of Industrial and Commercial Bank of China, Bank of China, China Construction Bank, China Merchants Bank and China Minsheng Bank to park provisions for cross-border CNY payment. The service requires no currency exchange procedure, and makes online shopping possible from offshore websites for regular Chinese shoppers, according to Chinese media reports."&lt;/p&gt;&lt;p&gt;"By taking into account the central bank's guidelines, companies that have online payment service licenses and are either incorporated in Shanghai or run subsidiaries in the free trade zone are eligible to provide CNY settlement for cross-border commerce of products and services."&lt;/p&gt;&lt;p&gt;"The Shanghai FTZ was launched in September 2013 to transform the CNY into an international currency and hence, providing financial liberalization."&lt;/p&gt;&lt;p&gt;"Speaking in numbers, CNY s market share in the traditional financial trade grew to 8.66 percent in October 2013 from 1.89 percent in January 2012, according to the global transaction services organization SWIFT. CNY only ranks behind the USD which remains the leading currency with a share of 81%. EUR has retreated to third place with a market share of 6.64 percent in October 2013."&lt;/p&gt;</story><publish>2014-02-23 08:17:09</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/315/_cross-border_cny_payment_available_through_ftz</item_location></blog><blog><ArticleID>313</ArticleID><title>Key Digital Trends for B2B and B2C Marketers in 2014 - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="615"]&lt;img alt="" src="http://assets.econsultancy.com/images/resized/0004/3094/adobe_trends_2014_uk_ecly__1_-blog-full.png" width="615" height="6155" /&gt; Source &lt;a href="http://econsultancy.com/blog/64324-customer-experience-is-the-most-exciting-opportunity-for-marketers-infographic"&gt;Econsultancy&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-23 08:12:05</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/313/key_digital_trends_for_b2b_and_b2c_marketers_in_2014_-_infographic</item_location></blog><blog><ArticleID>311</ArticleID><title>Murdoch university experts signal QR codes as vulnerable to web fraud</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/murdoch-university-experts-signal-qr-codes-as-vulnerable-to-web-fraud/754120-0"&gt;this&lt;/a&gt;, &lt;a href="http://www.murdoch.edu.au/" target="_blank"&gt;Murdoch University&lt;/a&gt; internet security-related group of experts have voiced their worries concerning the incremental use of Quick Response (QR) codes.&lt;/p&gt;&lt;p&gt;"Murdoch university expert, Dr Nik Thompson, underlines that consumers cannot really figure out what type of content lies behind each and every internet download because the codes can only be read by a machine like a smartphone or tablet."&lt;/p&gt;&lt;p&gt;"Moreover, the expert exemplifies QR-based web fraud types through QR codes which, used maliciously, can either direct users to install malware or link them to possible threat websites. Another example are the marketing campaign codes that can also be used to subscribe people to unwanted services, such as premium SMS."&lt;/p&gt;&lt;p&gt;"As an extra example, the expert highlights, a poster with a QR code was displayed on the wall at a security conference, inviting passers-by to scan the code to win an iPad. As long as the conference lasted, 445 people scanned the code and visited the embedded link address without investigating about the reliability of the code. The passers-by behavior, the expert remarks, reflects the possibly dangerous level of trust that is invested in printed materials such as posters."&lt;/p&gt;&lt;p&gt;"Relating to QR code features, they can carry up to thousands to characters in comparison with standard barcodes which can represent up to 20 characters of information. Originally used in the automotive industry, QR codes are now used to direct people to URLs, contact details and other online content."&lt;/p&gt;&lt;p&gt;"To avoid the scammers, Dr Thompson suggests using QR code readers which allow you to preview the entire URL before proceeding to the website. He also recommends seeking out one of the many anti-malware apps available, developed by well-known internet security companies."&lt;/p&gt;</story><publish>2014-02-23 08:08:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/311/murdoch_university_experts_signal_qr_codes_as_vulnerable_to_web_fraud</item_location></blog><blog><ArticleID>309</ArticleID><title>Is travel e-commerce reaching a saturation point?</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.tnooz.com/article/travel-ecommerce-saturation-point/"&gt;this&lt;/a&gt;, travel e-commerce is reaching a saturation point.&lt;/p&gt;&lt;p&gt;"Travel ecommerce (online travel, digital travel  " the terms often vary) has been on a roll for quite a while now. The emergence of technology-fueled travel ecommerce can be traced back to the 1995/1996 time window when Preview, Travelocity and Expedia first appeared. It was of course much earlier, but let s just use 1996 as the year where the category really started finding its feet. And, let s face it, for nearly two decades it s been an amazing ride. But perhaps now it s time to start using the S Word: Saturation. Growth in digital travel will top out in many markets over the next four years. With air travel  " and indeed the whole sector  " operating in a consistent 3-5% growth model, anything less than 5% represents a reasonably steady state, eMarketer s recent publication of two sets of datapoints illustrates the point."&lt;/p&gt;&lt;p&gt;"The first shows the total growth of ecommerce (defined as unmanaged business travel and leisure): Using this data, only five of the top 20 markets will experience growth rates of over 6%, and all of the markets will have declining growth rates. Indeed, two of the largest markets  " Germany and Japan  " will have growth rates below 2%. This should be a wake up call all those who are bullish on the long term growth of the sector. We must therefore accept that the glory days are coming to an end. Perhaps, even, time to change from a growth strategy to a share shift one. This change will gave far reaching implications across the entire marketplace."&lt;/p&gt;&lt;p&gt;"However, there is another interesting observation that can be drawn from the eMarketer data. Travel is perhaps not so special any more, compared to other ecommerce categories. Air travel, for example, may lose its cachet of being the most important  " or special  " element in the ecommerce food chain, and perhaps eventually take a smaller percentage of the total market. Whilst travel will still remain a significant portion of overall ecommerce, erhaps in the 25-30% range, so many other sectors will start to command a larger chunk of the consumer eommerce spend that the market will potentially start to see a flow of cross-technologies. This lesson has to be learned now, not least in areas of financial fulfillment, mobile, personalization and purchase process ."&lt;/p&gt;&lt;p&gt;"So perhaps now is the time to start rethinking how travel will be powered in three to five years time. Given the long gestation time for travel technology and its respective adoption, this means if you are not already aware then you are perhaps probably a bit too late already. Some argue that those whose iron grip on travel technology have inhibited innovation will eventually be swept away. The future of the sector is both exciting and terrifying, and we who live here have to accept this new reality. In travel technology the assumption has been that change is constant. True, except this time the change is not just intra-sector but inter-sector as well. "&lt;/p&gt;</story><publish>2014-02-21 00:45:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/309/is_travel_e-commerce_reaching_a_saturation_point_</item_location></blog><blog><ArticleID>307</ArticleID><title>Shop like an e-Gyptian</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Economist.com published an &lt;a href="http://www.economist.com/blogs/schumpeter/2014/02/online-commerce"&gt;article&lt;/a&gt; about the state of Egyptian e-commerce.&lt;/p&gt;&lt;p&gt;"Egypt should be fertile ground for e-commerce. Hellish traffic in its cities and an undeveloped retail sector in many parts of the country make online shopping an attractive option. And Egyptians have long been accustomed to having things delivered, particularly food. In medieval times fires used to heat the public baths also served to cook&lt;em&gt; foul&lt;/em&gt;, a traditional dish of brown beans, which was then dispatched to locals. Today many convenience stores, pharmacists, tailors and even hairdressers are in the delivery business."&lt;/p&gt;&lt;p&gt;"Yet e-commerce currently generates only 0.3% of Egypt s retail sales "much less than in other countries in the Middle East  according to the Boston Consulting Group. The cultural proclivity for delivery seems to be overwhelmed by practical problems: internet speeds are slow, few people have bank accounts let alone credit cards and digital literacy is low. Still, online revenues are expected to grow "even with the country in political turmoil."&lt;/p&gt;&lt;p&gt;"One reason is better infrastructure and more experience: internet penetration has more than doubled to nearly 40% in the 90m-strong country since 2011. The share of internet users who have shopped online has risen from 1.4% to 8.7%. But Facebook, which helped bring about Egypt s revolution three years ago, may be a more powerful factor: with about 15m "friends", the social network now has three times as many users in the country as it did before the Arab spring."&lt;/p&gt;&lt;p&gt;"Egyptians are also among the world s most highly engaged Facebookers: they  like  more, share more and click more on advertising than many fellow netizens. This makes ads on the social network very cost-effective.  Amid Egypt s dire economic situation every dollar counts,  says Sara Metwally, boss of StarcomMediaVest, part of Publicis, a French advertising group."&lt;/p&gt;&lt;p&gt;" Word-of-mouth marketing is especially important here,  says Sherif Barakat, head of Samsung s division for hand-held products in Egypt. According to a 2010 study by McKinsey, a consultancy, recommendations from friends are the most important factor in purchase decisions in developing countries."&lt;/p&gt;&lt;p&gt;"Samsung s Facebook page is the most popular in Egypt, boasting 4.7m  likes .  Facebook users are the opinion leaders when it comes to technology,  says Mr Barakat. The Korean electronics maker expects online sales in Egypt, which today account for 5% of its total revenues in the country, to grow to 20% by the end of 2015, boosted in large part by the firm s Facebook page, which links to affiliated online retailers.".&lt;/p&gt;&lt;p&gt;"Ironically, further political turmoil in Egypt could be a boon for e-commerce. Lack of security and night-time curfews following the ousting of President Muhammad Morsi last summer has already provided a boost, says Omar al-Sahi, the country head of Souq.com, the region s biggest online retailer. Sales spiked after the curfew was introduced in August, he reports. But even when it was lifted in November, many stuck with online shopping.  If you provide Egyptians with good service they will never leave you,  explains Mattia Perroni, chief executive of Jumia in Egypt."&lt;/p&gt;</story><publish>2014-02-21 00:23:43</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/307/shop_like_an_e-gyptian</item_location></blog><blog><ArticleID>305</ArticleID><title>E-commerce Sales Up 8% In January, With 20% Of Mobile Orders Happening On An Android</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://marketingland.com/e-commerce-sales-8-january-20-mobile-orders-happening-android-74471"&gt;this&lt;/a&gt;, marketing analytics firm Custora says &lt;a href="http://marketingland.com/holiday-mobile-orders-shot-up-50-percent-in-2013-organic-dominates-email-grows-social-remains-inconsequential-69958"&gt;US e-commerce sales&lt;/a&gt; were up eight percent this January over January 2013.&lt;/p&gt;&lt;p&gt;"While combined offline and online transactions were down 0.4 percent last month compared to a year ago, Custora claims January was a strong month for e-commerce, with a 6 percent increase in &lt;a href="http://marketingland.com/report-retailer-websites-witnessed-a-30-increase-in-traffic-thanksgiving-week-compared-to-2012-68596"&gt;traffic to e-commerce stores&lt;/a&gt;."&lt;/p&gt;&lt;p&gt;"Based on e-commerce transactions from over 100 retailers and 70 million shoppers, Custora s data also revealed a slight increase in the average conversion rate last month, holding at 2.2 percent compared to 2.1 percent in January 2013."&lt;/p&gt;&lt;p&gt;"&lt;a href="http://marketingland.com/5-mobile-marketing-predictions-for-2014-69373"&gt;Mobile&lt;/a&gt; accounted for a third of January s online transactions according to Custora. The company s data revealed 20 percent of online orders occurred on an Android device, up 6 percent from last January when 14 percent of orders were made on an Android."&lt;/p&gt;&lt;p&gt;&lt;img alt="Custora ecommerce mobile sales" src="http://marketingland.com/wp-content/ml-loads/2014/02/Custora-ecommerce-mobile-sales.png" width="488" height="286" /&gt;&lt;/p&gt;&lt;p&gt;"Custora s data also showed January s Average Order Value (AOV) climbed 1.3% over January 2013 s AOV numbers."&lt;/p&gt;&lt;p&gt;" This indicates that the e-commerce environment remained stable and did not become more promotional and discount-driven compared to last year,  reported &lt;a href="http://blog.custora.com/2014/02/us-e-commerce-2014-starts-with-a-bang/"&gt;Custora on its company blog&lt;/a&gt;."&lt;/p&gt;</story><publish>2014-02-21 00:06:01</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/305/e-commerce_sales_up_8__in_january__with_20__of_mobile_orders_happening_on_an_android</item_location></blog><blog><ArticleID>303</ArticleID><title>Threat of fraud in alternative payments</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Crossborder-ecommerce.com published an &lt;a href="http://www.crossborder-ecommerce.com/threat-of-fraud-in-alternative-payments/"&gt;article&lt;/a&gt; about threat of fraud in alternative payments.&lt;/p&gt;&lt;p&gt;"The transaction revenue of alternative payments today accounts for $212 billion of eCommerce payments globally and a &lt;a title="The Alternative Payment  Fraud Landscape" href="http://worldpay.com/corporate/index.php?page=reports&amp;sub=alt-payments-fraud&amp;c=US" target="_blank"&gt;recent WorldPay report&lt;/a&gt; shows that they will become increasingly important in the next couple of years. &lt;a title="Markus Rinderer" href="http://www.crossborder-ecommerce.com/speakers-academy/"&gt;Markus Rinderer&lt;/a&gt;, CEO at &lt;a title="PAY.ON" href="http://payon.com/en" target="_blank"&gt;PAY.ON&lt;/a&gt;, and &lt;a title="Kieran Mongey" href="http://www.crossborder-ecommerce.com/speakers-academy/"&gt;Kieran Mongey&lt;/a&gt;, Senior Fraud Consultant at &lt;a title="ReD" href="http://www.redworldwide.com/" target="_blank"&gt;ReD&lt;/a&gt;, share the opinion that, the &lt;a title="Alternative payments landscape" href="http://www.crossborder-ecommerce.com/preferred-alternative-payment-methods-in-europe/"&gt;alternative payments landscape is complex&lt;/a&gt; and, with the challenge of evaluating which alternative payment method should be implemented in each market, the threat of fraud in alternative payments must also be considered."&lt;/p&gt;&lt;p&gt;&lt;img title="Threat of Fraud in Alternative Payments" alt="Threat of Fraud in Alternative Payments" src="http://www.crossborder-ecommerce.com/wp-content/uploads/2014/02/Threat-of-Fraud-in-Alternative-Payments.jpg" width="580" height="354" /&gt;&lt;/p&gt;&lt;p&gt;"While the level of fraud in alternative payments is currently low compared with card fraud, it should not be ignored. Tactics deployed by fraudsters against alternative payments include network and phishing attacks, and money laundering. Network attacks have been a successful tactic used by fraudsters, mainly because some payment methods do not use a  checksum  tool. This enables fraudsters to manipulate and freeze the URL between a payment provider and a merchant, so enabling manipulation of payment vouchers."&lt;/p&gt;&lt;p&gt;"Phishing has also become more prevalent as some payment methods do not enforce second-factor authentication. This allows fraudsters to hack into accounts using key-logging software and to glean information about passwords and account details that have been entered by the consumer. Fraudsters have also been successful in laundering money through wallet type structures via B2B or B2C relationships within the wallet. This can be difficult to detect and may leave victims exposed to fraudulent websites and without protection from fraudulent purchases."&lt;/p&gt;&lt;p&gt;"In order to prevent fraud in alternative payments, PSPs/ISOs and merchants should cross-check reference and account details in order to identify any anomalies. Many alternative payment methods are processing transactions through in-house rules and scoring engines today. This will ultimately drive declines much like bank declines, so how does this impact conversion, customer experience and merchants competitive position in terms of payment acceptance? And how does this align to the costs of processing alternative payments? All these considerations must be aligned to the risk exposure these solutions represent."&lt;/p&gt;&lt;p&gt;"The key consideration from a fraud perspective is that the fraudster will always find the weakest link. If merchants  strategies are card centric, it will not be long before the fraudster identifies and leverages this. A fraud strategy should be payment agnostic and rely more closely on peripheral data held and exposed by the fraudster. This then becomes the key decision-making element of rules. Device, IP, connection, delivery, amount, product and history data is critical for exposing and detecting fraudsters. The payment mechanism is often the fastest changing piece of data within the payments landscape. A card, a wallet ID or payment method can frequently be changed  " while a delivery address will change far less frequently."&lt;/p&gt;&lt;p&gt;"Merchants, PSPs/ISOs should not allow fraudsters to jump from cards to alternative payment methods and so by-pass their traditional card centric rules and expose their alternative payment strategy to increased fraud."&lt;/p&gt;</story><publish>2014-02-20 19:49:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/303/threat_of_fraud_in_alternative_payments</item_location></blog><blog><ArticleID>301</ArticleID><title>5 things businesses need to know: The new EU Directive on consumer rights</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.digitaldoughnut.com/blog/blog/5-things-businesses-need-to-know-the-new-eu-directive-on-consumer-rights"&gt;DigitalDoghnout&lt;/a&gt;, the European Union has passed a new directive on consumer rights that will have a major impact on most, if not all, ecommerce businesses.&lt;/p&gt;&lt;p&gt;"The main elements of this new legislation are designed to protect consumers and also provide added competition between enterprises. The directive is basically designed to align rights across the 27 EU member states, while providing more clarity on the way consumer rights are defined."&lt;/p&gt;&lt;p&gt;"1. An extension to the cooling off window&lt;/p&gt;&lt;p&gt;The first change of note in the UK that the directive dictates is the  cooling off window  (the time in which the consumer can cancel their order), is to be increased from the current seven working days to 14 calendar days, thus bringing it in line with many other members of the EU including Germany who already provide this for consumers. The directive also states that a consumer can cancel the order and return the goods for any reason."&lt;/p&gt;&lt;p&gt;"2. Changes to refund process&lt;/p&gt;&lt;p&gt;Consumers will have 14 calendar days following the purchase date in which they are eligible for a refund for returned goods. Potentially the most controversial part of the directive is that a refund for the standard delivery option must also be included when paid. That being said one saving grace is that businesses do not have to refund the delivery cost until they have received the goods back from the consumer. The changes to refunds incorporate more detail including how to handle returns that are damaged due to unreasonable care."&lt;/p&gt;&lt;p&gt;"3. An end to pre-ticked opt-in boxes&lt;/p&gt;&lt;p&gt;Although having pre-ticked opt-in boxes has been a frowned-upon practice for quite a while now, it still happens. The new directive will put an end to this. The legislation defines that it will no longer be acceptable for websites to contain pre-ticked boxes that cross sell of offer  extras  during the sales process."&lt;/p&gt;&lt;p&gt;"4. No more  Buy Now  buttons&lt;/p&gt;&lt;p&gt;Confirm order buttons at the end of a checkout process will need a radical change according to the directive s documentation. Currently the usual best practice is to have a button stating  Confirm Order  or  Buy Now . Under the new legislation this will no longer be sufficient. These buttons will need to provide context and make it clear that a contractual agreement is being entered into. The regulation itself highlights a suggestion for the content of the buttons as  Order with obligation to pay . As an experienced conversion optimisation strategist this is the change that I m looking forward to the least. Getting users to commit to purchasing online has enough challenges as it is and adding in this extra dimension is only going to make the process appear more committal, which could confuse consumers. The EU is attempting to safeguard consumers from buying or entering into a contract that they didn t want in the first place with this change  " which I can sympathise with. However this change will mean companies will have to need think hard about what copy and context they want the content to portray while managing anxieties and additional questions that this could bring about."&lt;/p&gt;&lt;p&gt;"5. When it will come into effect&lt;/p&gt;&lt;p&gt;June 13 this year is the date you need to circle on your calendar. The directive was actually passed in December 2012 but the changes mooted in the document will not become law until this summer. There are a lot of changes in this directive and it is not realistic to highlight everything here but if you want to find out more about the new legislation see &lt;a href="http://ec.europa.eu/justice/consumer-marketing/rights-contracts/directive/)."&gt;here&lt;/a&gt;."&lt;/p&gt;</story><publish>2014-02-20 14:54:19</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/301/5_things_businesses_need_to_know__the_new_eu_directive_on_consumer_rights</item_location></blog><blog><ArticleID>298</ArticleID><title>What is Facebook really for? - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="600"]&lt;img class=" " alt="" src="http://d2c86mnvpqyjds.cloudfront.net/wp-content/uploads/2014/02/facebook-stores-2014.jpg" width="600" height="2247" /&gt; Source &lt;a href="http://www.brandignity.com/2014/02/6-e-commerce-trends-to-look-for-in-2014/"&gt;Brandignity&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-19 20:06:30</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/298/what_is_facebook_really_for__-_infographic</item_location></blog><blog><ArticleID>296</ArticleID><title>Digital sellers in Spain see increased sales for 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/digital-sellers-in-spain-see-increased-sales-for-2014/754074-0"&gt;this&lt;/a&gt;, more than 90% of e-commerce executives in Spain have declared they expect an increase in sales, with 51% saying sales would grow by up to 10% and 40% looking for an even bigger gain in 2014.&lt;/p&gt;&lt;p&gt;"According to data from Foro de Econom a Digital and marketing agency Kanlli, only 3% of respondents expect sales to decline. While the number of digital buyers is growing all the time, healthier sales will also come from higher spending by existing buyers. The same research unveils that 57% believe their average order value would climb by more than 10% in 2014."&lt;/p&gt;&lt;p&gt;"Results also point out that strong sales prospects are encouraging higher marketing spend. Almost three-quarters of retail e-commerce executives in Spain have planned to raise their digital marketing budget in 2014. Of those, 37% have declared that the increase would be up to 10%, while 35% expect extra investment of more than 10%. One-quarter have mentioned they would maintain the same budget for digital marketing in 2014 and 3% are looking to cut back."&lt;/p&gt;&lt;p&gt;"Findings reveal that online merchants in Spain will increasingly cater for mobile shopping and buying. Only 53% of e-commerce representatives have stated that their websites are currently mobile-optimized, but all of the remaining 47% plan to adapt their websites. A further 4% already have a mobile application up and running."&lt;/p&gt;&lt;p&gt;"Research also identifies two key trends shaping the market: showrooming and multichannel sales. Most executives are looking for a rise in multichannel sales in 2014, with 71% saying these would increase. Of that group, 24% believe most sales involving multiple channels would be completed online. "&lt;/p&gt;</story><publish>2014-02-19 18:54:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/296/digital_sellers_in_spain_see_increased_sales_for_2014</item_location></blog><blog><ArticleID>294</ArticleID><title>E-retail rolls in 2013 (US)</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.internetretailer.com/2014/02/18/e-retail-rolls-2013?cid=2014"&gt;this&lt;/a&gt;, E-commerce spending increases nearly 17% in 2013, and 16% in the fourth quarter of last year, in the U.S. .&lt;/p&gt;&lt;p&gt;"Online shoppers in the United States spent $69.2 billion in the fourth quarter of 2013, up 16.1% from approximately $59.6 billion for the fourth quarter of 2012, according to figures released today by the &lt;a title="its Q3 report" href="http://www.internetretailer.com/2013/11/22/e-retail-roll" target="_blank"&gt;U.S. Commerce Department&lt;/a&gt;. Total retail sales, meanwhile, increased 3.8% year over year."&lt;/p&gt;&lt;p&gt;"E-commerce sales accounted for 6.0% of &lt;a title="mobile commerce trends" href="http://www.internetretailer.com/2014/02/06/it-was-good-fourth-quarter-iphones" target="_blank"&gt;total retail sales&lt;/a&gt; in the fourth quarter, compared with 5.4% for the same period on 2012, according to the Commerce Department."&lt;/p&gt;&lt;p&gt;"For the full year 2013, e-commerce sales reached $262.51 billion, up 16.9% from the previous year, according to the department s seasonally adjusted figures. By comparison, total retail sales increased 4.2% year over year in 2013." 
&lt;div id="related_content"&gt;&lt;/p&gt;&lt;p&gt;"E-commerce as a percentage of total retail sales excluding foodservice "mainly restaurant and bar sales "along with sales of autos and fuel "products not commonly bought online "stood at 6.4% for the fourth quarter, up from 5.9% from the third quarter of 2013 and 5.3% for the fourth quarter of 2014. That e-commerce percentage stood at 8.8% for the full year 2013."&lt;/p&gt;&lt;p&gt;&lt;/div&gt; 
"On an unadjusted basis, the Commerce Department says e-retail sales, excluding foodservice, during the fourth quarter totaled nearly $83.57 billion, up 16.0% from the same period a year ago. It says e-commerce accounted for approximately 7.0% of the quarter s unadjusted total retail sales of $1.201 trillion. Following the same method outlined above, &lt;em&gt;Internet Retailer&lt;/em&gt; calculates e-commerce accounted for 7.7% of unadjusted retail sales of items consumers often purchase online. "&lt;/p&gt;</story><publish>2014-02-18 19:10:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/294/e-retail_rolls_in_2013__us_</item_location></blog><blog><ArticleID>292</ArticleID><title>China's m-payment turnover reaches USD 1.6 trillion in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/china-s-m-payment-turnover-reaches-usd-1-6-trillion-in-2013/754057-0"&gt;this&lt;/a&gt;, the turnover of Chinese mobile payment industry reached 317.56% year-over-year to USD 1.59 trillion in 2013, while the number of orders reached 212.86% year-on-year (YOY) to 1.67 billion.&lt;/p&gt;&lt;p&gt;"According to the data released by Chinese central bank-People s Bank of China, e-payment business recorded 25.78 billion orders and a turnover of CNY 1,075 trillion in 2013, up 27.40% and 29.46% respectively from a year earlier. E-payment includes three categories of payment services of online payment, phone payment and mobile payment. In addition to mobile payment, the turnover of online payment business climbed 28.89% YOY to CNY 1,061 trillion and that for phone payment declined 8.92% YOY to CNY 4.74 trillion in the same period."&lt;/p&gt;&lt;p&gt;"The report added that China recorded a turnover of CNY 1,608 trillion from 50.16 billion non-cash settlements last year, up 21.92% and 24.7%, respectively."&lt;/p&gt;</story><publish>2014-02-18 19:03:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/292/china_s_m-payment_turnover_reaches_usd_1.6_trillion_in_2013</item_location></blog><blog><ArticleID>395</ArticleID><title>Profit Is Not A Dirty Word</title><language>en</language><keywords/><summary>One of the big problems with working as a social enterprise is that if you tell people you want to make money, they think that you are demonic and that for some reason, wanting to make money negates your social values.</summary><image>https://blogs.apps.share-on.org.uk/blog_image.php/395</image><image_caption/><story>&lt;p&gt;Since being established as a social enterprise in 2001 we have been proud to announce when we have made a profit. One of the big problems with working as a social enterprise is that if you tell people you want to make money, they think that you are demonic and that for some reason, wanting to make money negates your social values.&lt;/p&gt; 
&lt;p&gt;BUT to the contrary you need to make a profit to stay in business. If you want to help people and develop social programmes the only way to do this and be sustainable is to be good at the business side of what you do. How many organisations do we know that are great at working with people but who struggle to balance the books.&lt;/p&gt; 
&lt;p&gt;So with this in mind we did all the right things we registered for VAT, we have paid corporation tax on any profits we have made, we run PAYE schemes and pay Income Tax and NI. In my mind just like any normal business, so it came as a bit of a surprise to hear from HMRC VAT that we did not operate as a business because we received grants. Then came the big problem, because we were not a &ldquo;real&rdquo; business we could not reclaim the VAT on any money we had received as grants and with the letter came with a demand to pay back &#xA3;12K in back VAT for the period 2008 to 2012&lt;/p&gt; 
&lt;p&gt;I am thinking hay what&rsquo;s happened to the BIG Society? Small local companies and organisations taking over the running of the country? We argued the case for 2 years but (as you can guess) in the end after nearly going out of business to find the money, we paid the &ldquo;debt&rdquo; back to HMRC before we got taken to court.&lt;/p&gt; 
&lt;p&gt;So we have started to ask around if anyone else is in the same position? Please let me know if you have been subjected to a similar backdated claim.&lt;/p&gt;</story><publish>2014-02-18 12:59:19</publish><expire>0000-00-00 00:00:00</expire><author>nornir.dave</author><author_name>Dave Tynan</author_name><organisation_id>2</organisation_id><group_id>0</group_id><live>1</live><lastModified>2014-04-07 12:05:29</lastModified><lastModifiedUnix>1396872329</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/395/profit_is_not_a_dirty_word</item_location><image_tiny>https://blogs.apps.share-on.org.uk/blog_image.php/395/thumb?size=tiny</image_tiny><image_small>https://blogs.apps.share-on.org.uk/blog_image.php/395/thumb?size=small</image_small><image_medium>https://blogs.apps.share-on.org.uk/blog_image.php/395/thumb?size=medium</image_medium><image_default>https://blogs.apps.share-on.org.uk/blog_image.php/395/thumb?size=default</image_default></blog><blog><ArticleID>289</ArticleID><title>Beyond e-commerce to everywhere-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;UK goverment published a &lt;a href="https://www.gov.uk/government/publications/beyond-e-commerce-to-everywhere-commerce/beyond-e-commerce-to-everywhere-commerce"&gt;report&lt;/a&gt; titled "Beyond e-commerce to everywhere-commerce" describing technology impact on British e-commerce and plans for expanding the markets. 
&lt;p id="consumer-spend-fuelled-by-technology"&gt;- Consumer spend fuelled by technology&lt;/p&gt; 
"Trade is borderless. Wifi is everywhere. There is no time delay on money. Smart mobile device ownership is on the rise worldwide. The combination of technology and the services it enables is stimulating consumer activity as society spends more and more time online. Mobile devices have driven this change with sales of smartphones and tablets surpassing laptops and desktops in 2013. Activity on social media platforms reflects this transition to an  always-on  culture and for many brands mobile is the strategic growth channel amongst the range of channels they operate. There were a total of 6.3 billion global mobile subscriptions in 2012. For 2013 there were 6.8 billion. These days it is possible to reach customers in parts of the world a UK brand would not have had reach  " total accessibility, global reach  " the digital platform allows us to know our customers like never before." 
&lt;p id="consumer-behaviour-changed-by-technology"&gt;- Consumer behaviour changed by technology&lt;/p&gt; 
"If the effect of mobile has been rapid it is likely the next generation of wearable technology will be even more dramatic. Not only will it create another channel for retailers but it will rebalance the way consumers shop for brands. Google Glass and Samsung s watch show how unobtrusive connected devices can become by going from separate objects to being integrated into everyday products. Mobile devices have already changed the way consumers shop, wearable technology will reinforce the ability of consumers to buy anywhere and do so when and how it suits them. When the consumer is  always on  and the market consists of multiple touch points for display and others for sell-though, the market is literally everywhere. The value of the wearable device market in 2013 was $2.5bn. It is expected to rise to $12.6bn by 2018." 
&lt;p id="consumer-relationships-with-brands-changed-by-technology"&gt;- Consumer relationships with brands changed by technology&lt;/p&gt; 
 "The days of just optimising full version sites are over and retailers are now going to have to find new levels of skill to optimise mobile as part of the customer journey. Tracking journeys across multiple devices and giving customers relevant content will be a new exciting challenge for brands. In future the relationship between consumer and retailer will change; the new entrant is the device maker. The device maker will own the primary relationship with the consumer because the retailer s brand will be accessed through their screen. These changes go to the heart of how a company will present its brand in the future as the role of data grows in importance and retailers search for new ways to compete against the competition and to connect directly with their consumers." 
&lt;p id="find-out-about-uktis-global-digital-acceleration-plan"&gt;- &lt;abbr title="UK Trade &amp; Investment"&gt;UKTI&lt;/abbr&gt; s Global Digital Acceleration Plan&lt;/p&gt; 
"The route to growth is through the screen. There are over 150 digital malls worldwide and they are a new breed of channel that delivers sales and marketing in one. This is made possible by the huge numbers of consumers who visit these platforms every day and the behavioural data that this traffic generates. &lt;abbr title="UK Trade &amp; Investment"&gt;UKTI&lt;/abbr&gt; is providing focused support to the retail sector in three areas: 
&lt;ul&gt; 
	&lt;li&gt;new and emerging e-commerce channels&lt;/li&gt; 
	&lt;li&gt;exploitation of the scale of digital marketing to maximise global presence&lt;/li&gt; 
	&lt;li&gt;optimisation of ongoing marketing activity to meet international consumer interest"&lt;/li&gt; 
&lt;/ul&gt; 
"Recommended partners for advice and services to companies for each step of the export process from trademark and URL registration, landed cost calculation, packaging, shipping, payment, VAT registration, marketing and related services." 
&lt;p id="ukti-retail-industry-international-action-plan"&gt;&lt;abbr title="UK Trade &amp; Investment"&gt;- UKTI&lt;/abbr&gt; Retail Industry International Action Plan&lt;/p&gt; 
"The &lt;abbr title="UK Trade &amp; Investment"&gt;UKTI&lt;/abbr&gt; Retail Industry International Action Plan aims to: 
&lt;ul&gt; 
	&lt;li&gt;deliver  500m value to the UK economy through assisting up to 1,000 businesses with their international growth in the two years to March 2015&lt;/li&gt; 
	&lt;li&gt;provide support for up to 600 retail sector SMEs to help with their international growth&lt;/li&gt; 
	&lt;li&gt;work with Business Ambassadors, the Catalyst programme and the International Trade Advisor Network to prepare the UK retail sector for international trade&lt;/li&gt; 
	&lt;li&gt;tailor &lt;abbr title="UK Trade &amp; Investment"&gt;UKTI&lt;/abbr&gt; support programmes and increase the uptake of these services to UK retailers seeking to internationalise their businesses&lt;/li&gt; 
	&lt;li&gt;increase the professionalism of the &lt;abbr title="UK Trade &amp; Investment"&gt;UKTI&lt;/abbr&gt; global network of support for the retail sector, including working with private sector providers to deliver information and advice."&lt;/li&gt; 
&lt;/ul&gt;&lt;/p&gt;</story><publish>2014-02-17 21:03:40</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/289/beyond_e-commerce_to_everywhere-commerce</item_location></blog><blog><ArticleID>287</ArticleID><title>Online/mobile banking hardest hit by cyber criminals</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/online-mobile-banking-hardest-hit-by-cyber-criminals/754043-0"&gt;this&lt;/a&gt;, online banking and mobile operating systems have been the fields most affected by malware in 2013.&lt;/p&gt;&lt;p&gt;"Online banking malware directly targeting victims  finances has intensified globally in 2013, while prolific ransomware has increased and evolved throughout the year. (...) online banking malware was detected in countries that had not been previously targeted, increasing not only in number, but spread across the globe."&lt;/p&gt;&lt;p&gt;"Japan and the US have remained most affected by online banking malware throughout the year, with Brazil and Taiwan following. A spike in increased online banking activity in Brazil and Japan were cited as a possible explanation for the rise in malicious activity."&lt;/p&gt;&lt;p&gt;"There was a sizable increase in both volume and sophistication of mobile threats in 2013. As the most dominant operating system in the market, Android also holds the top spot for drawing the most malicious applications. Almost 1.4 million Android apps were found to be malicious by the end of 2013  " 1 million found in 2013 alone. Furthermore, while 90% of malicious and high-risk apps were hosted on dodgy domains, about 27% of the total was also found on legitimate app stores."&lt;/p&gt;&lt;p&gt;"2013 has registered an increase in phishing attacks specifically targeting Apple users as criminals recognise the potential revenue from its install base."&lt;/p&gt;&lt;p&gt;"Through social networking and  personal cloud  accounts, personal privacy became a recurring issue. Aggressive phishing attacks riding on the release of popular products such as PS4 and Xbox One emerged to compromise personal information. High-profile incidents of infrastructure being targeted by cyber-attacks became a reality in South Korea, demonstrating how critical operations can be impacted on a broad scale."&lt;/p&gt;</story><publish>2014-02-16 11:59:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/287/online_mobile_banking_hardest_hit_by_cyber_criminals</item_location></blog><blog><ArticleID>285</ArticleID><title>European consumers worried about EU Payments Legislation</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/european-consumers-worried-about-eu-payments-legislation/754044-0"&gt;this&lt;/a&gt;, European consumers are concerned that the EU legislation draft currently under discussion would make paying with cards more expensive and more complicated.&lt;/p&gt;&lt;p&gt;"A recent poll in 13 European countries indicates that 2 in 3 consumers believe that proposals to cap interchange fees would make it worse for them to use their bank cards and 8 in 10 people do not expect retailers to pass on any cost savings through lower prices."&lt;/p&gt;&lt;p&gt;"Results also point out that 65% of consumers fear that inflexible caps on interchange fees would leave them worse off in terms of using cards. An even higher number (82%) believe that retailers would not pass on any cost savings from a reduction in their contribution to the costs of the electronic payments system."&lt;/p&gt;&lt;p&gt;"The survey also reveals that consumers are especially critical of a proposed rule that would give retailers the right to decide which specific cards they will or will not accept. Breaking up the so-called  Honour All Cards Rule  would deprive consumers of the number one quality they look for in payment cards  " the certainty they can use it wherever they go around the world. Research shows that 8 in 10 consumers (77%) across Europe felt this measure would make using bank cards worse for them. Similarly, 60% are concerned that proposals to allow for multiple logos on the same card would have negative impact on consumers".&lt;/p&gt;&lt;p&gt;"MasterCard has consistently expressed its concern that the proposed caps would drive the cost of cards up for consumers. This concern is based on recent practical experience from countries like Spain, where legislation to cap interchange fees resulted in cardholder fees increasing by over 50% and no evidence of retailers passing on savings through lower prices. It also stems from the absence of any justification for fixing the same fees across over 30 countries where market conditions vary considerably."&lt;/p&gt;</story><publish>2014-02-16 11:53:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/285/european_consumers_worried_about_eu_payments_legislation</item_location></blog><blog><ArticleID>283</ArticleID><title>GBP 77 bln missed revenue for SMEs without mobile-optimised websites</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/gbp-77-bln-missed-revenue-for-smes-without-mobile-optimised-websites/754035-0"&gt;this&lt;/a&gt;, small and medium-sized enterprises (SMEs) in the UK could be missing out on GBP 77 billion in annual revenue by not having mobile-optimised websites.&lt;/p&gt;&lt;p&gt;"45% of UK SMEs do not have a website, yet believe their annual revenue could rise by 5.4% if they had a website that was optimised for mobile transactions, equating to an average of GBP 11,155 extra turnover annually. A further 45% of UK SMEs have a website that is not optimised for mobile. These businesses believe their annual revenues could rise by 3.5% if their website was optimised for mobile transactions, equating to an average of GBP 23,793 extra turnover annually."&lt;/p&gt;&lt;p&gt;"SMEs recognise the importance of mobile optimisation, and know its value is growing. Respondents predicted that mobile online transactions will have the greatest percentage annual growth across all sales channels in 2014, exceeding GBP 29 billion - a 1050% increase over 2013. In the UK, access to the Internet using a mobile phone more than doubled between 2010 and 2013, from 24% to 53%."&lt;/p&gt;&lt;p&gt;"Whilst SME decision-makers recognise that mobile is growing, few are taking immediate action. Only 10% of those surveyed currently have mobile-optimised websites, and of those that do not, only 13% plan to get one in the next 12-18 months."&lt;/p&gt;</story><publish>2014-02-16 11:49:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/283/gbp_77_bln_missed_revenue_for_smes_without_mobile-optimised_websites</item_location></blog><blog><ArticleID>279</ArticleID><title>The history of e-commerce - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;ul&gt; 
	&lt;li&gt;1981 Thomson Holidays submits the first ever B2B electronic transaction using online technology&lt;/li&gt; 
	&lt;li&gt;1987 Swreg creates the first merchant account to allow software developers to sell online&lt;/li&gt; 
	&lt;li&gt;1991 The National Science Foundation lifts restrictions off the commercial use of the NET, clearing the way for ecommerce&lt;/li&gt; 
	&lt;li&gt;1994 Pizza Hut has the first recorded internet sale&lt;/li&gt; 
	&lt;li&gt;1995 The Dot-Com bubble serges with companies such as e-bay, Google, Craigslist, Amazon and Netscape&lt;/li&gt; 
	&lt;li&gt;2000 The Dot-Com bust&lt;/li&gt; 
	&lt;li&gt;2003 Social networks surface and Amazon has its first profitable year&lt;/li&gt; 
	&lt;li&gt;2010 Ecommerce continues to evolve with mobile commerce, social commerce and group buying&lt;/li&gt; 
&lt;/ul&gt; 
&lt;a href="http://zippycart.com/infographics/ecommerce-history.html"&gt;&lt;img alt="" src="http://www.zippycart.com/images/infographics/history-of-ecommerce.jpg" width="800" /&gt;&lt;/a&gt; 
[Via: &lt;a href="http://zippycart.com/shopping-cart-ratings/shopping-cart-review-guide.html"&gt;&lt;i&gt;Shopping Cart Reviews&lt;/i&gt;&lt;/a&gt;]&lt;a href="http://zippycart.com/infographics/ecommerce-history.html"&gt; 
&lt;/a&gt;&lt;/p&gt;</story><publish>2014-02-14 18:40:48</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/279/the_history_of_e-commerce_-_infographic</item_location></blog><blog><ArticleID>277</ArticleID><title>Cross-border e-commerce in Singapore and Malaysia</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Payvision has published a &lt;a href="http://www.payvision.com/cross-border-ecommerce-singapore-malaysia"&gt;report&lt;/a&gt; titled  Cross-Border eCommerce in Asian Markets: Singapore and Malaysia .&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;/strong&gt;&lt;a href="http://3.bp.blogspot.com/-jSXdG9tGVn0/UsEao_u7cgI/AAAAAAAAIIQ/2v9FmV6Cr2s/s1600/ecommerce_growth_in_asia.png" target="_blank"&gt;&lt;img title="eCommerce growth in Asia" alt="eCommerce growth in Asia" src="http://3.bp.blogspot.com/-jSXdG9tGVn0/UsEao_u7cgI/AAAAAAAAIIQ/2v9FmV6Cr2s/s1600/ecommerce_growth_in_asia.png" border="0" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;"More than 40% of the global internet audience is from the Asia Pacific region. This boils down to over 600 million people, 10% of whom live in Southeast Asia. With 60 million people browsing the web, this is a significant market for e-commerce businesses. Singapore and Malaysia are the two countries in the region with the highest internet penetration. Singapore and Malaysia represent the largest e-commerce industries of Southeast Asia. According to Euromonitor, these two countries generate almost half of total online retail sales in this region, even though Malaysia and Singapore only account for 8% of the Southeast Asian population. Both countries are expected to show double digit growth over the next years." 
&lt;table cellspacing="0" cellpadding="0" align="center"&gt; 
&lt;tbody&gt; 
&lt;tr&gt; 
&lt;td&gt;&lt;a href="http://2.bp.blogspot.com/-DcoM_-oyTmI/UsEa-qYsL4I/AAAAAAAAIIY/_NrmGFNIieg/s1600/singapore_malaysia_shopping_online_overseas.png" target="_blank"&gt;&lt;img title="Singaporean / Malaysian consumers shopping overseas" alt="Singaporean / Malaysian consumers shopping overseas" src="http://2.bp.blogspot.com/-DcoM_-oyTmI/UsEa-qYsL4I/AAAAAAAAIIY/_NrmGFNIieg/s1600/singapore_malaysia_shopping_online_overseas.png" border="0" /&gt;&lt;/a&gt;&lt;/td&gt; 
&lt;/tr&gt; 
&lt;tr&gt; 
&lt;td&gt;USA is the top overseas online shopping destination for both Singaporeans and Malaysians&lt;/td&gt; 
&lt;/tr&gt; 
&lt;/tbody&gt; 
&lt;/table&gt; 
&lt;table cellspacing="0" cellpadding="0" align="center"&gt; 
&lt;tbody&gt; 
&lt;tr&gt; 
&lt;td&gt;&lt;a href="http://3.bp.blogspot.com/-f_vQqOUwQSo/UsEiN4ql3SI/AAAAAAAAIJQ/y85PuHRvQiQ/s1600/singapore_malaysia_selling_online_overseas.png" target="_blank"&gt;&lt;img title="Singaporean / Malaysian merchants selling overseas" alt="Singaporean / Malaysian merchants selling overseas" src="http://3.bp.blogspot.com/-f_vQqOUwQSo/UsEiN4ql3SI/AAAAAAAAIJQ/y85PuHRvQiQ/s1600/singapore_malaysia_selling_online_overseas.png" border="0" /&gt;&lt;/a&gt;&lt;/td&gt; 
&lt;/tr&gt; 
&lt;tr&gt; 
&lt;td&gt;USA is also the top online selling destination for merchants in both Singapore and Malaysia&lt;/td&gt; 
&lt;/tr&gt; 
&lt;/tbody&gt; 
&lt;/table&gt; 
"The e-commerce markets in Singapore and Malaysia are relatively small compared to other Asian markets such as China (US$190 Bn) and Japan (US$64 Bn). However both Singapore and Malaysia stand out with respect to the relative size of the cross-border share of the e-commerce market. An estimated &lt;b&gt;55% of all e-commerce transactions in Singapore are cross-border&lt;/b&gt;. This percentage is much higher than in Japan, South Korea and even China doesn t score that high. In Malaysia roughly &lt;b&gt;40% of all e-commerce transactions are cross-border&lt;/b&gt;; American and Chinese web shops are very popular amongst Malaysian consumers." 
&lt;div&gt;&lt;a href="http://2.bp.blogspot.com/--cu1UeEAuK8/UsEbODaw9-I/AAAAAAAAIIg/b3aQXcOY8so/s1600/internet_users_in_southeast_asia.png" target="_blank"&gt;&lt;img title="Internet users in "Big 6" Southeast Asia countries" alt="Internet users in "Big 6" Southeast Asia countries" src="http://2.bp.blogspot.com/--cu1UeEAuK8/UsEbODaw9-I/AAAAAAAAIIg/b3aQXcOY8so/s1600/internet_users_in_southeast_asia.png" border="0" /&gt;&lt;/a&gt;&lt;/div&gt; 
&lt;div&gt;&lt;/div&gt; 
&lt;div&gt;&lt;/div&gt; 
"Although the e-commerce market enjoys tremendous growth in both Singapore and Malaysia, cross-border e-commerce still faces some barriers. The most important &lt;b&gt;barrier for cross-border e-commerce is logistics&lt;/b&gt;, more specifically shipping cross-border, because it involves compliance with a set of (complex) rules and regulations. Another hurdle that consumers face when shopping cross-border is the &lt;b&gt;security of payments&lt;/b&gt;. Moreover, the cultural differences of consumers across the Southeast Asian countries require a differentiated marketing approach and the availability of websites in local language and local payment methods. Shipping is very expensive in Southeast Asia. The prices are high, because the market for shipping is still relatively small. On average, Singaporeans receive two parcels per year whereas German e-shoppers receive an average of 30 parcels per year."&lt;/p&gt;&lt;p&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;"The Travel industry is the largest e-commerce sector in both Singapore and Malaysia.&lt;/span&gt;&lt;b style="line-height: 1.714285714;font-size: 1rem"&gt;More than half of all online transactions&lt;/b&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt; consist of travel related products and services. &lt;/span&gt;The online travel market is booming throughout Southeast Asia and global travel market research company PhoCusWright estimates it to be US$ 90.8 billion in 2013. This equals &lt;b&gt;25% of the total travel market&lt;/b&gt; in Southeast Asia. Furthermore, around 93% of the tickets of AirAsia are sold through their online channel. As a consequence, a large share of the online travel market consists of cross-border e-commerce." 
&lt;div&gt;&lt;a href="http://2.bp.blogspot.com/-EIXdux1VyaU/UsEb-C_ujaI/AAAAAAAAII4/2S6gr5EAnOQ/s1600/online_payment_method_singapore.png" target="_blank"&gt;&lt;img title="Online payment landscape in Singapore" alt="Online payment landscape in Singapore" src="http://2.bp.blogspot.com/-EIXdux1VyaU/UsEb-C_ujaI/AAAAAAAAII4/2S6gr5EAnOQ/s1600/online_payment_method_singapore.png" border="0" /&gt;&lt;/a&gt;&lt;/div&gt; 
&#xA0; 
&lt;div&gt;&lt;a href="http://4.bp.blogspot.com/-el76t3OTzAQ/UsEcEzj_nXI/AAAAAAAAIJA/dc7y5DirebE/s1600/online_payment_method_malaysia.png" target="_blank"&gt;&lt;img title="Online payment landscape in Malaysia" alt="Online payment landscape in Malaysia" src="http://4.bp.blogspot.com/-el76t3OTzAQ/UsEcEzj_nXI/AAAAAAAAIJA/dc7y5DirebE/s1600/online_payment_method_malaysia.png" border="0" /&gt;&lt;/a&gt;&lt;/div&gt; 
&#xA0;&lt;/p&gt;&lt;p&gt;"In both countries, &lt;b&gt;most cross-border transactions are paid by Credit Card&lt;/b&gt;. 65% of the combined transaction value of all personal credit cards in Singapore are operated by Visa, while in Malaysia, Master Card is the major operator with a market share of 55%."&lt;/p&gt;&lt;p&gt;"Singapore has favorable rules and regulations, which stimulate profitable cross-border trade. Customs and tax procedures are straightforward and corruption is at a global record low. &lt;b&gt;Items valued below US$ 320 are shipped duty-free&lt;/b&gt;. This stimulates cross-border e-retail shopping. The duty-free limit in Malaysia is half of the limit imposed in Singapore (&lt;b&gt;US$ 160&lt;/b&gt;). In Malaysia, tax regulations imposed on importing goods are more stringent and rules and regulations are rather complex. Malaysia applies different procedures and tax, depending on the various product categories."&lt;/p&gt;&lt;p&gt;"The launch of an &lt;b&gt;ASEAN Economic Community (AEC)&lt;/b&gt; is planned for 2015. It is an initiative to facilitate a coherent duty and import tax system throughout Southeast Asia and to enhance cross-border trade."&lt;/p&gt;&lt;p&gt;Source of graphics: &lt;a href="http://e27.co/cross-border-e-commerce-in-singapore-and-malaysia/"&gt;e27.co&lt;/a&gt;&lt;/p&gt;</story><publish>2014-02-13 11:30:58</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/277/cross-border_e-commerce_in_singapore_and_malaysia</item_location></blog><blog><ArticleID>275</ArticleID><title>Legal forum on cross-border e-commerce between Switzerland, Germany and the UK</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.haerting.de/de/neuigkeit/london-legal-forum-cross-border-e-commerce-between-switzerland-germany-and-uk"&gt;this&lt;/a&gt;, on March 6 2014, IMRG, Bond Dickinson, H RTING Rechtsanw lte and B hlmann Attorneys at Law Ltd will host a legal forum in Central London to look in detail at what the coming into force of the European Consumer Rights Directive and its implementation means for cross-border e-commerce between the Switzerland, the UK and Germany. 
&lt;div&gt;&lt;/p&gt;&lt;p&gt;"Experts from Bond Dickinson, H RTING Rechtsanw lte and B hlmann Attorneys at Law Ltd will explain how the new rules are being implemented in the UK and Germany. Switzerland, although not a member of the European Union, also has plans to to strengthen its consumer rights laws."&lt;/p&gt;&lt;p&gt;"The new rules will potentially: 
&lt;ul&gt; 
	&lt;li&gt; Impact your business model through changes to areas such as returns and refunds policies  " e.g. cooling-off period extended to 14 days;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
	&lt;li&gt; Require substantial changes to your website s T&amp;Cs and order pages (both for the UK and other countries);&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
	&lt;li&gt; Impact your cross border strategy and require changes to your customer helpline numbers  " for example, what is meant by a basic rate number?"&lt;/li&gt; 
&lt;/ul&gt; 
"This forum will help attendees to: 
&lt;ul&gt; 
	&lt;li&gt;Clarify changes required to order pages, T&amp;C s and returns and refunds policies;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
	&lt;li&gt;Identify differences between the rules in the UK, Germany and Switzerland;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
	&lt;li&gt;Identify changes required to website order pages and customer helplines;&lt;/li&gt; 
&lt;/ul&gt; 
&lt;ul&gt; 
	&lt;li&gt;Understand when other countries jurisdictions will apply and what this means for cross-border online sales to Germany and Switzerland."&lt;/li&gt; 
&lt;/ul&gt; 
&lt;/div&gt;&lt;/p&gt;</story><publish>2014-02-13 11:19:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/275/legal_forum_on_cross-border_e-commerce_between_switzerland__germany_and_the_uk</item_location></blog><blog><ArticleID>273</ArticleID><title>Brazil to become a great e-commerce market</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/brazil-to-become-a-great-e-commerce-market/754014-0"&gt;this&lt;/a&gt;, e-commerce revenue in Argentina, Brazil and Mexico are expected to grow by 135% collectively, from USD 20 billion to USD 47 billion by 2018.&lt;/p&gt;&lt;p&gt;"In Brazil, more consumers from lower income groups have begun to be comfortable shopping online. There were over 40 million online shoppers in Brazil in 2013, with the number topping 50 million by the end of 2013."&lt;/p&gt;&lt;p&gt;"Cross-border online shopping was popular in Brazil, which stimulates cross-border e-commerce business and brings more opportunities for the B2B e-commerce market. And the World Cup has really provided a boost to the Brazilian e-commerce segment, with a 27% increase in 2014 in relation to 2013 figures."&lt;/p&gt;&lt;p&gt;"The globalisation of markets, growing interpenetration of economies, rapid technological change, volatility of demand, wider variety of products available, faster delivery, quicker product development and low cost manufacturing indicate a new type of competitive environment."&lt;/p&gt;</story><publish>2014-02-13 11:15:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/273/brazil_to_become_a_great_e-commerce_market</item_location></blog><blog><ArticleID>271</ArticleID><title>The Rise Of Social Media In E-Commerce - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="600"]&lt;img class="  " alt="" src="http://www.mediabistro.com/alltwitter/files/2014/02/social-e-commerce.png" width="600" height="3610" /&gt; Source &lt;a href="http://www.mediabistro.com/alltwitter/social-e-commerce_b55000"&gt;Mediabistro&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-13 07:33:50</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/271/the_rise_of_social_media_in_e-commerce_-_infographic</item_location></blog><blog><ArticleID>269</ArticleID><title>Avoiding The Pitfalls Of E-commerce - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://chargeback.com/blog/avoiding-the-pitfalls-of-ecommerce-infographic/"&gt;&lt;img alt="Avoiding the Pitfalls of Ecommerce" src="http://chargeback.com/wp-content/uploads/2013/08/avoiding-the-pitfalls-of-ecommerce-infographic.jpg" width="600" /&gt;&lt;/a&gt;&lt;a href="http://chargeback.com/blog/avoiding-the-pitfalls-of-ecommerce-infographic/"&gt;Avoiding the Pitfalls of Ecommerce&lt;/a&gt; via &lt;a href="http://www.chargeback.com"&gt;Chargeback.com&lt;/a&gt;&lt;/p&gt;</story><publish>2014-02-11 08:06:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/269/avoiding_the_pitfalls_of_e-commerce_-_infographic</item_location></blog><blog><ArticleID>267</ArticleID><title>China - The world's biggest online shopper - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img class=" " src="http://chinateca.files.wordpress.com/2014/01/china-the-worlds-biggest-online-shopper-infographic-1000.jpg" alt="" width="600" height="1874" /&gt; Source &lt;a href="http://chinateca.wordpress.com/2014/02/10/e-commerce-infographic-bain-company-insights-china-the-worlds-biggest-online-shopper/"&gt;Chinateca&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-11 08:03:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/267/china_-_the_world_s_biggest_online_shopper_-_infographic</item_location></blog><blog><ArticleID>265</ArticleID><title>One in ten SMEs invoices are paid late</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/one-in-ten-smes-invoices-are-paid-late-report/753979-0"&gt;this&lt;/a&gt;, small businesses are owed more than GBP 55 billion in unpaid or outstanding invoices.&lt;/p&gt;&lt;p&gt;"The average business is owed GBP 11,358, with one in five owed more than GBP 30,000."&lt;/p&gt;&lt;p&gt;"With 67 % of SME business owners saying they still use paper invoices, (...) such businesses spend the equivalent of two weeks each year chasing unpaid invoices. For one in ten companies, a third (33 %) of invoices is paid late."&lt;/p&gt;&lt;p&gt;"When it comes to new invoicing methods, mid-sized companies are leading the way, with 85 % saying they have adopted e-invoicing."&lt;/p&gt;</story><publish>2014-02-11 00:50:26</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/265/one_in_ten_smes_invoices_are_paid_late</item_location></blog><blog><ArticleID>263</ArticleID><title>India: e-commerce expected to reach USD 18bln by 2015</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/india-e-commerce-expected-to-reach-usd-18bn-by-2015/753981-0"&gt;this&lt;/a&gt;, Indian e-commerce has grown at a compounded annual growth rate of 30% since 2009 and is expected to reach USD 18 billion by the end of the 2015.&lt;/p&gt;&lt;p&gt;"Compared to the Western Europe, India s e-commerce industry is still in its infancy. E-commerce contributes only 0.6% of the country s GDP vs 1-3% for other countries, with only 12% of India s online population transacting online vs 64% for the US and over 50% for China."&lt;/p&gt;&lt;p&gt;"This growth will further be accentuated by companies going in for public listing. (...) Results show that the nature of Indian e-commerce is also different. Travel accounts for 71% of Indian e-commerce, but e-tailing has grown the fastest, at a 59% CAGR between 2009-2013, to reach 16% market share."&lt;/p&gt;</story><publish>2014-02-11 00:47:25</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/263/india__e-commerce_expected_to_reach_usd_18bln_by_2015</item_location></blog><blog><ArticleID>261</ArticleID><title>5 Noteworthy Ways to Use Big Data for E-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.business2community.com/big-data/5-noteworthy-ways-use-big-data-e-commerce-0756487"&gt;Business2Community&lt;/a&gt;, big data is one of the hottest trends going, and it has companies in all industries figuring out how to harness it for greater efficiencies.&lt;/p&gt;&lt;p&gt;"Big data is more than just hype, and can be used by just about every size company to learn more about their customers, their operations and to inform their marketing programs. Online retailers are some of the best poster children for big data analytics because they have access to endless amounts of data about their customers  behaviors and purchases."&lt;/p&gt;&lt;p&gt;"Personalization - more customer data than ever is available through touch-points such as loyalty programs, browsing patterns and previous purchases. Online retailers can collect this data, segment their customer base, and determine the optimal offer to put in front of each customer. They can also add an extra layer of personalization to their marketing emails by referencing previous purchases. Personalization breeds loyalty and leads to repeat purchases."&lt;/p&gt;&lt;p&gt;"Dynamic pricing and promotions - A relatively accurate profile can be created for every customer by collecting and processing their demographic and behavioral data. This customer profile can reveal things like the price-point or promotion that you d need to offer the customer to re-engage them and persuade them to make another purchase. Some may convert only with free-shipping offers and others prefer 25% off deals. Figure out what works best for a particular customer and put it in front of them. Make sure you re aware of the lowest possible price threshold, so you re not giving away more than you need to."&lt;/p&gt;&lt;p&gt;"Customer service - Sixty-eight percent of online visitors leave because of poor customer service, so improving this aspect of your business is critical for increasing sales. Big data can help you coordinate service across the various customer communication channels, including phone, email and live chat. Understanding which issues customers are concerned with, or identifying time periods where customer support is most needed, can also help you best allocate resources. The upshot is you ll be able to resolve a customer conflict in a shorter period of time."&lt;/p&gt;&lt;p&gt;"Predictive analytics - Big data allows you to derive a more in-depth picture of the different channels in your business, including sales and inventory. For instance, you can use big data to analyze specific times of the year when sales of certain products tend to surge, and ensure your inventory is stocked to handle this demand the next time. Knowing how to forecast gives you the added flexibility in deciding the next steps of your business operations."&lt;/p&gt;</story><publish>2014-02-10 22:42:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/261/5_noteworthy_ways_to_use_big_data_for_e-commerce</item_location></blog><blog><ArticleID>259</ArticleID><title>Russia Says Bitcoin Should Be Avoided</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://techcrunch.com/2014/02/07/russia-bans-bitcoin/"&gt;TechCrunch&lt;/a&gt;, "Russia doesn t do things by halves  " Bitcoin &lt;a href="http://www.consultant.ru/document/cons_doc_LAW_158121/" target="_blank"&gt;shouldn t&lt;/a&gt; be used by individuals and legal entities according to a recent statement."&lt;/p&gt;&lt;p&gt;"If you have a Bitcoin wallet on your computer, the Government will be suspicious. The Central Bank of Russia reiterated that the official currency is the Ruble, and that it considers Bitcoin a money surrogate. That s why the cryptocurrency should be aboided."&lt;/p&gt;&lt;p&gt;"Bank of Russia has warned that Russian legal entities providing services for the exchange of  virtual currency  in rubles and foreign currency, as well as for goods (works, services) will be considered as a potential involvement in the implementation of suspicious transactions in accordance with the legislation on counteraction to legalization (laundering) proceeds of crime and financing of terrorism."&lt;/p&gt;&lt;p&gt;"The Central Bank issued a clarification, not a new rule. In other words, with existing laws, transactions in Bitcoin are seen as  potentially suspicious. "&lt;/p&gt;&lt;p&gt;"The reasons behind this move is that Bitcoin is reportedly used for money laundering and other criminal activities. Moreover, the Russian institution thinks that it s a purely speculative currency and that there is a great risk of value losses."&lt;/p&gt;</story><publish>2014-02-10 22:34:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/259/russia_says_bitcoin_should_be_avoided</item_location></blog><blog><ArticleID>256</ArticleID><title>The Illusion of Personal Data Security in E-Commerce - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="595"]&lt;img alt="" src="http://blog.knowbe4.com/Portals/241394/images/Dashlane_InfoGraphic-resized-600.jpg" width="595" height="1015" /&gt; Source &lt;a href="http://blog.knowbe4.com/bid/372245/INFOGRAPHI-C-The-Illusion-of-Personal-Data-Security-in-E-Commerce"&gt;KnowBe4&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-10 22:18:45</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/256/the_illusion_of_personal_data_security_in_e-commerce_-_infographic</item_location></blog><blog><ArticleID>254</ArticleID><title>Will Spain become the new E-commerce paradise?</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.asendia.com/en/know-how/will-spain-become-the-new-e-commerce-paradise/#1"&gt;Asendia&lt;/a&gt;, Spain is the European country with the highest Smartphone penetration in the EU. With a 66% of users, it overpasses other countries s rates, like England, France, Italy or Germany, in 10%.&lt;/p&gt;&lt;p&gt;"The latest purchasing trends within the Spanish society are turning more and more towards e-Commerce and m-Commerce. This is caused by the growing penetration of Internet and Smartphones among the Spanish population, with a 49% and 66% rate each. This new trend is already reflecting itself in the market since, 14% of Spanish companies made e-Commerce sales during 2012, which shows an increase of 2% compared to the same period in 2011."&lt;/p&gt;&lt;p&gt;"Eventhough Norwegians and Swedes are still the European countries with the highest e-Commerce rate (76% and 74% each), experts foresee that this trend will also keep on evolving and growing in Spain. According to the Online Business School  Electronic Commerce 2013  survey, 31% of the Spanish population did purchase some good over the internet during 2012. Although it is a 40% less than the statistics for the Nordic countries, it still shows an increase of 72% from 2007 to 2012 data."&lt;/p&gt;</story><publish>2014-02-09 05:46:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/254/will_spain_become_the_new_e-commerce_paradise_</item_location></blog><blog><ArticleID>251</ArticleID><title>International sales from US to grow to USD 50 Billion by 2020</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/international-sales-from-us-to-grow-to-usd-50-billion-by-2020/753973-0"&gt;this&lt;/a&gt;, international sales from US online retailers are expected to grow from USD 11 billion in 2014 to almost USD 50 billion by 2020, which would make up 16% of the overall US online retail market.&lt;/p&gt;&lt;p&gt;"The value of the online retail export market was estimated by analysing 2011 to 2013 search volumes from across the world for retailers based in six of the biggest e-commerce markets (UK, US, Germany, the Nordics, the Netherlands and France) which make up half of current global e-commerce volumes. Retail sector is becoming increasingly global and interconnected as trade between countries grows exponentially."&lt;/p&gt;&lt;p&gt;"International consumers have a growing appetite for foreign goods and consistently use search tools to learn more about international brands. International customers are turning to the US for entertainment, electronics, fashion and general merchandise. Brazil has registered the highest growth in international searches for US retailers at 42%, followed by Australia (39%), Mexico (38%) and Italy (37%)."&lt;/p&gt;&lt;p&gt;"While international sales for US online retailers will only reach 7% of total volumes in 2014, these numbers could more than double within the decade and could reach 16% by 2020. This presents a tremendous opportunity for retailers of all scopes and sizes, who are looking to drive revenues by broadening their reach and expanding their presence outside of the United States."&lt;/p&gt;&lt;p&gt;"Large online retailers, such as eBay and Amazon, have had significant e-commerce market share across the largest international markets over the last several years, and reported that more than 50% of their sales are already coming from overseas."&lt;/p&gt;&lt;p&gt;"By the end of the decade, US retailers are expected to see significant volume coming from international sales. In order for US brands to take advantage of the global opportunity they must focus on internationalising their websites with multi-currency shopping, a broader variety of payment options and multilingual support."&lt;/p&gt;</story><publish>2014-02-08 10:53:50</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/251/international_sales_from_us_to_grow_to_usd_50_billion_by_2020</item_location></blog><blog><ArticleID>246</ArticleID><title>Adyen and Klarna to deliver payment solution for airlines, travel merchants</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/adyen-klarna-to-deliver-payment-solution-for-airlines-travel-merchants/753959-0"&gt;this&lt;/a&gt;, Netherlands-based global payment services company &lt;a href="http://www.adyen.com/" target="_blank"&gt;Adyen&lt;/a&gt; has partnered Sweden-based online retail payments company &lt;a href="https://klarna.com/?lang=en" target="_blank"&gt;Klarna&lt;/a&gt; to deliver an invoice-based payment solution tailored for airlines and travel merchants.&lt;/p&gt;&lt;p&gt;"The new invoice-based solution it is available for airlines in Europe, making it possible for travellers transacting online to pay for their tickets via instalments. One of the first airlines to offer this payment option to its customers is SAS (Scandinavian Airlines)."&lt;/p&gt;&lt;p&gt;"Invoicing is a popular payment method in Sweden and Germany, respectively accounting for a 21 and 11% share of all payments in each country. The new invoice-based payment solution from Adyen and Klarna enables online shoppers to &lt;span style="text-decoration: underline"&gt;pay for the full amount of their flight tickets up to 24 months after purchase&lt;/span&gt;. As Klarna assumes the full credit and fraud risks from the merchant, the solution provides a way to extend the payment period without any additional risk being incurred by the airline."&lt;/p&gt;</story><publish>2014-02-07 09:42:20</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/246/adyen_and_klarna_to_deliver_payment_solution_for_airlines__travel_merchants</item_location></blog><blog><ArticleID>244</ArticleID><title> Chinese city to build big data platform to boost cross-border ecommerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-commerce/chinese-city-to-build-big-data-platform-to-boost-cross-border-ecommerce/753885-25"&gt;this&lt;/a&gt;, The Municipal Government of Chongqing, a major city in central China with a population of 29.4 million, has revealed plans to develop a Big Data cross-border e-commerce platform that will help businesses better compete in the global market.&lt;/p&gt;&lt;p&gt;"The platform uses Big Data mining technology that covers 800 million overseas consumers in 89 countries. Using analytics, the platform provides businesses with information such as the size of their target market, the consumers  preferred styles and colours and exact volume of stock demanded."&lt;/p&gt;&lt;p&gt;"Instead of building their own websites, businesses can join this platform and sell directly to these consumers. Moreover, the market insights allow businesses to make more informed and quicker decisions about entering into the global market."&lt;/p&gt;</story><publish>2014-02-07 09:25:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/244/_chinese_city_to_build_big_data_platform_to_boost_cross-border_ecommerce</item_location></blog><blog><ArticleID>241</ArticleID><title>35.7% e-commerce growth in Eastern Europe reflects the region s enormous potential</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.ecommerce-europe.eu/press/357-e-commerce-growth-in-eastern-europe-reflects-the-regions-enormous-potential"&gt;Ecommerce Europe&lt;/a&gt; published a report on Eastern Europe e-commerce.&lt;/p&gt;&lt;p&gt;"With an average growth rate of 35.7% over the year 2012, the e-commerce market in Eastern Europe is comparatively showing the strongest increase in Europe. The projected online turnover of  19.3 bn for 2013 indicates that there is a lot of ground to gain in the region: Only 27 of 106 million internet users are to date using the internet for shopping."&lt;/p&gt;&lt;p&gt;"The report defines the region as consisting of Russia, Ukraine, Romania, Bulgaria, Albania, Moldova, Belarus, Bosnia &amp; Herzegovina, Montenegro, FYR Macedonia and Serbia. Russia, Ukraine and Romania, respectively boasting an e-commerce turnover of  10.3 bn,  1.2 bn and  0.8 bn. The 27 million e-shoppers of the Eastern European region generate a total turnover of  13.1 bn. The region s share in Europe s total e-commerce turnover in 2012 is 7%."&lt;/p&gt;&lt;p&gt;"Often referred to as the  sleeping giant , Russia already stands out with head and shoulders above the other countries of the region. The largest single market in Europe boasts the largest online population with 68 million internet users and 20 million online shoppers, generating a lion s share of 78.5% of the regions total e-commerce market. Ukraine ranks second with total sales of  1.25 bn, followed by Romania with an online turnover of  0.8 bn. Russians spent on average  515,- on the internet in 2012, whereas Ukrainians spent  510,- and Romanians  400,-. "&lt;/p&gt;&lt;p&gt;"With an average growth of 47% over 2012, the Ukrainian e-commerce market outperforms its regional neighbors Russia (35.5%) and Romania (33.3%). When it comes to internet penetration, Romania leads the way with a share of 54% of the population, followed by Bulgaria with 51%. Russia and Ukraine are on par with 50%."&lt;/p&gt;&lt;p&gt; There is a lot of potential in the Eastern European e-commerce market. First of all, only 27 million of 162 million inhabitants are shopping online - a percentage bound to increase once internet penetration is picking up pace. As demand will rise across this region, logistic services will improve, enabling retailers to serve also the less urbanized areas. Especially in a country like Russia this opens up a market of millions of new customers. &lt;/p&gt;</story><publish>2014-02-07 08:58:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/241/35.7__e-commerce_growth_in_eastern_europe_reflects_the_region___s_enormous_potential</item_location></blog><blog><ArticleID>239</ArticleID><title>Valentine's Day E-Commerce Outlook - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="560"]&lt;img class=" " alt="" src="http://schaafimages.astonishdesigns.com/ValentinesDayOutlook.jpg" width="560" height="630" /&gt; Source &lt;a href="http://www.schaafpc.com/blog/infographic-valentines-day-e-commerce-outlook"&gt;SchaafPC&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-07 08:43:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/239/valentine_s_day_e-commerce_outlook_-_infographic</item_location></blog><blog><ArticleID>236</ArticleID><title>M-Commerce is Growing  - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="709"]&lt;img class=" " alt="" src="http://cdn2.business2community.com/wp-content/uploads/2014/01/Mobile-commerce-is-growing-SMALL1.jpg" width="709" height="3033" /&gt; Source &lt;a href="http://www.business2community.com/infographics/m-commerce-growing-mobile-shoppers-now-spend-1-trillion-online-0759008#!uuA05"&gt;Business2Community&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-06 06:29:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/236/m-commerce_is_growing____-_infographic</item_location></blog><blog><ArticleID>231</ArticleID><title>58% Will Purchase Based On Friends  Social Media Recommendations</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.mediabistro.com/alltwitter/social-purchase-recommendations_b54781"&gt;this&lt;/a&gt;, "almost six in ten U.S. social media users will go on to make a purchase based on a friend s social media post, with more than one quarter (28 percent) of 18-34 year-olds  fairly  or  very likely  to buy following social recommendations of friends."&lt;/p&gt;&lt;p&gt;"Data also noted that 35-44 year-olds are also greatly impacted by social media recommendations from friends, while users aged 55+ are least likely."&lt;/p&gt;&lt;p&gt;&lt;img alt="58% Will Purchase Based On Friends' Social Media Recommendations [STUDY]" src="http://www.mediabistro.com/alltwitter/files/2014/02/social-media-user-purchases.gif" width="324" height="355" /&gt;&lt;/p&gt;&lt;p&gt;&lt;em&gt;Source: eMarketer&lt;/em&gt;&lt;/p&gt;</story><publish>2014-02-05 15:27:01</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/231/58__will_purchase_based_on_friends____social_media_recommendations</item_location></blog><blog><ArticleID>228</ArticleID><title>2014: Global B2C e-commerce sales to reach USD 1.5 trillion</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/2014-global-b2c-e-commerce-sales-to-reach-usd-1-5-trillion/753927-0"&gt;this&lt;/a&gt;, global B2C e-commerce sales are expected to reach USD 1.5 trillion in 2014 driven by growth in emerging markets.&lt;/p&gt;&lt;p&gt;"Worldwide business-to-consumer (B2C) e-commerce sales will increase by 20.1% in 2014 to reach USD 1.5 trillion. Growth will come primarily from the rapidly expanding online and mobile user bases in emerging markets, increases in m-commerce sales, advancing shipping and payment options, and the push into new international markets by major brands."&lt;/p&gt;&lt;p&gt;"Results predict that in 2014, for the first time, consumers in Asia-Pacific will spend more on e-commerce purchases than those in North America, making it the largest regional e-commerce market in the world. This year alone, B2C e-commerce sales are expected to reach USD 525.2 billion in the region, compared with USD 482.6 billion in North America."&lt;/p&gt;&lt;p&gt;"China will take in more than six of every USD 10 spent on e-commerce in Asia-Pacific in 2014 and almost three-quarters of regional spending by 2017. The country s e-commerce market is second only to the US, but this is not expected to last much longer. Beginning in 2016, China will overtake the US in spending. Massive gains in China, as well as in India and Indonesia, will push Asia-Pacific s growth ahead."&lt;/p&gt;&lt;p&gt;"These countries, along with Argentina, Mexico, Brazil, Russia, Italy and Canada, will drive e-commerce sales growth worldwide. E-commerce markets in other countries are nearing maturity."&lt;/p&gt;&lt;p&gt;"The strength of sales in emerging markets is due to their large populations coming online and buying there for the first time. Asia-Pacific will claim more than 46% of digital buyers worldwide in 2014, though these users will only account for 16.9% of the region s population. Penetration will also be low in Central and Eastern Europe, Latin America, and the Middle East and Africa. For now, North America and Western Europe are the only regions where a majority of residents will make purchases via digital channels."&lt;/p&gt;</story><publish>2014-02-05 15:20:12</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/228/2014__global_b2c_e-commerce_sales_to_reach_usd_1.5_trillion</item_location></blog><blog><ArticleID>225</ArticleID><title>India's first e-Commerce store to accept Bitcoin only as a payment method</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.dnaindia.com/money/interview-india-s-first-e-commerce-store-to-accept-bitcoin-only-as-a-payment-method-1959468"&gt;this&lt;/a&gt; , an online retail marketplace HighKart.com will be the first e-commerce website in India to accept 'Bitcoin payment' for products.&lt;/p&gt;&lt;p&gt;"Their objective is to make purchasing easy and secure for anybody who has internet access. Today, they are present across various categories including mobiles, cameras, and computers with a lot more to come"&lt;/p&gt;&lt;p&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;"The concept originated from high level of customer service and high discount Pricing using pathbreaking cryptocurrency Bitcoin. (...) &lt;/span&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;With Bitcoin the number of benefits associated are many, including very low / nil transaction fees, no chargebacks and no delays for starting to accept with an unprecedented security factor. (...) &lt;/span&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;There is no need to look it at as a barrier as with technology up-gradation, advancement and acceptability it will have a much larger user base than usual payment systems. We are working very hard and with great community support looking forward to make the cryptocurrency as mainstream currency and not just virtual currency. (...)&lt;/span&gt; We do not store Bitcoin with us and with great support from our payment processor we are able to encash it on same day, which reduces any kind of risk involved due to volatility of Bitcoin."&lt;/p&gt;</story><publish>2014-02-05 15:15:14</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/225/india_s_first_e-commerce_store_to_accept_bitcoin_only_as_a_payment_method</item_location></blog><blog><ArticleID>223</ArticleID><title>840 mln contactless transactions with Visa cards in Poland</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;The &lt;a href="http://www.thepaypers.com/default/840-mln-contactless-transactions-with-visa-cards-in-poland/753925-0"&gt;Paypers&lt;/a&gt; published an article about contactless transactions in Poland.&lt;/p&gt;&lt;p&gt;"The number of contactless transactions with Visa cards reached nearly 840 million in 2013 in Poland."&lt;/p&gt;&lt;p&gt;"The figure makes Poland the number one country for Visa contactless payments in Europe, with the monthly number of contactless payments reaching 20 million."&lt;/p&gt;&lt;p&gt;"The growth in contactless payments, which stood at 11.3 %, was almost twice as large as the increase in the number of payments in general (including cash withdrawals from ATMs), which grew by 6.8 %."&lt;/p&gt;</story><publish>2014-02-05 00:10:29</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/223/840_mln_contactless_transactions_with_visa_cards_in_poland</item_location></blog><blog><ArticleID>220</ArticleID><title>For e-Commerce web performance, milliseconds matter</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://blog.centurylinktechnology.com/2013/09/for-e-commerce-web-performance-miliseconds-matter.html"&gt;CenturyLink&lt;/a&gt; published last year an article, how web performance influences e-commerce.&lt;/p&gt;&lt;p&gt;"You can have the most beautiful e-commerce site in the world, but if the page doesn't load fast enough, people will leave!"&lt;/p&gt;&lt;p&gt;"&lt;a href="http://blog.kissmetrics.com/loading-time/"&gt;Kissmetrics&lt;/a&gt; found 40 percent of visitors abandon websites taking more than three seconds to load, and 79 percent of shoppers dissatisfied with website performance are less likely to buy from the same site again. 
&lt;div&gt;&lt;/p&gt;&lt;p&gt;"This same study also found a one-second delay in page response can result in a 7 percent reduction in conversions. This means if your e-commerce site makes $100,000 per day, a one-second page delay could potentially cost you $2.5 million in lost sales every year. (...) &lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;People will visit a website less often if it is slower than a close competitor by more than 250 milliseconds (a millisecond is a thousandth of a second)."&lt;/span&gt;&lt;/p&gt;&lt;p&gt;"Right now, studies find mobile users a little more forgiving, with many willing to wait &lt;a href="http://www.cloudreviews.com/blog/web-performance-optimization-part-1"&gt;6 to 10 seconds&lt;/a&gt; before abandoning a page. But as the mobile web becomes the norm, it won't be long before user expectations change.  Currently nearly &lt;a href="http://blog.kissmetrics.com/loading-time/"&gt;75 percent of mobile users say&lt;/a&gt; they've encountered a website that was too slow to load."&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;&lt;p&gt;&lt;/div&gt;&lt;/p&gt;</story><publish>2014-02-03 11:12:18</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/220/for_e-commerce_web_performance__milliseconds_matter</item_location></blog><blog><ArticleID>216</ArticleID><title>eCommerce Beyond the Cities: How to Reach Rural Consumers and Navigate Logistics</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;p dir="ltr"&gt;According to &lt;a href="http://www.iamwire.com/2014/01/ecommerce-cities-reach-rural-consumers-navigate-logistics/"&gt;this&lt;/a&gt;, rising Internet penetration and adoption of online shopping among the masses across the India, force companies selling products and services through websites to look at smaller cities in order to expand their business.&lt;/p&gt; 
&lt;p dir="ltr"&gt;"According to &lt;a href="http://shopping.ebay.in/census/pdf/eBay_Census_Guide_2012.PDF"&gt;eBay India Census 2012&lt;/a&gt; report eCommerce is here to stay. The research findings were based on an analysis of all online buying and selling transactions by Indians on eBay between July 1, 2011 and December 31, 2012. The marketplace had around 4500 eCommerce hubs during the time of study, of which over a thousand hubs were located in rural India, indicating that consumers in the smaller towns of India are a major force in this online growth story."&lt;/p&gt; 
&lt;p dir="ltr"&gt;&lt;b&gt;"&lt;/b&gt;eCommerce companies face a number of operational hurdles, especially in rural areas - given the poor infrastructure available in those parts of the country. The low literacy rate in the country is the another problem for the growth of eCommerce, as even the educated people in rural areas are not able to handle cyber technology."&lt;/p&gt; 
&lt;p dir="ltr"&gt; In recent years, rural markets have acquired significance, as the overall growth of the Indian economy has resulted in the substantial increase in the purchasing power of the rural communities. In fact estimates show rural markets are growing much faster than urban markets. But there are a number of factors hindering the growth of eCommerce in the country, biggest of which are low Internet penetration, payments and distribution logistics. &lt;/p&gt; 
&lt;p dir="ltr"&gt;"eCommerce companies struggle to reach the unreachables in many remote areas including many states in Northeast India due to poor transportation facility."&lt;/p&gt;&lt;/p&gt;</story><publish>2014-02-02 18:20:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/216/ecommerce_beyond_the_cities__how_to_reach_rural_consumers_and_navigate_logistics</item_location></blog><blog><ArticleID>214</ArticleID><title>Argentina: e-commerce booms 48.5% in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/argentina-e-commerce-booms-48-5-in-2013/753904-0"&gt;this&lt;/a&gt;, online commerce in Argentina has jumped 48.5% in 2013 with EUR 1.37 billion spent in online purchases carried out by 12 million people.&lt;/p&gt;&lt;p&gt;"The growth of internet users and companies who sell products online together with a wider variety of products offered, more safety measures and increased user confidence are some of the reasons behind the increase."&lt;/p&gt;&lt;p&gt;"Transport and tourism-related tickets have continued to top the list of online purchases with EUR 364 million (28.7%) spent in 2013. Electronic goods and accessories were second on the list and reached EUR 100 million in sales (10.9%), followed by food and drinks (7.8%), mobile phone purchases (6.7%) and home supplies (3.7%). (...) Results show that in 2013, 73.4% of internet users undertook web research on prices and brands before going to a store to buy their desired products. This has led online marketplaces to boost regular store purchases."&lt;/p&gt;&lt;p&gt;"Online shoppers have spent an average EUR 6 and undertook between two and six purchases. Half of the respondents have declared they chose online transactions for convenience and paid for their purchases with credit or debit cards."&lt;/p&gt;&lt;p&gt;"43% of large companies and 36% of small and medium companies sold their products online, representing an increase compared to 2012. While 76% of the companies used social media networks to communicate information, only 40% used them to offer their products. Only 10% of the clicks on e-commerce websites were a result of social media networks."&lt;/p&gt;</story><publish>2014-02-01 10:59:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/214/argentina__e-commerce_booms_48.5__in_2013</item_location></blog><blog><ArticleID>212</ArticleID><title>Twitter commerce - t-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://recode.net/2014/01/31/is-this-what-twitter-commerce-will-look-like/"&gt;Re/code&lt;/a&gt; published first look into how will future of e-commerce look like. Images published were found by Re/code and have not been verified by Twitter or Fancy.&lt;/p&gt;&lt;p&gt;"Twitter looks likely to partner with at least one online commerce site,Fancy.com, which will let users purchase products inside the Twitter app and website. It is part of a new program called Twitter Commerce, according to these documents."&lt;/p&gt;&lt;p&gt;"As the screenshots show, the Twitter Commerce tweets will appear inside of Twitter users streams, much like the company s Promoted Tweet advertising products. Some Commerce tweets will also show up inside Twitter s Discover section, which shows off a mix of activity from a user s network of people they follow (including, interestingly enough, products that people you follow have purchased, according to the screenshots)."&lt;/p&gt;&lt;p&gt;"Expand the tweet, and you ll see photos of the product for sale, along with a description of the item and a section for related products for purchase. From there, you re prompted to enter your name, address and credit card information, all  handled securely within the Twitter app,  according to the documentation. It looks as if Commerce customers may be able to track the shipping status of their order on a map, and receive shipping updates."&lt;/p&gt;</story><publish>2014-02-01 10:34:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/212/twitter_commerce_-_t-commerce</item_location></blog><blog><ArticleID>209</ArticleID><title>Future of e-commerce - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="606"]&lt;img class=" " alt="" src="http://blogs.perceptionsystem.com/images/futureofEcommerce.png" width="606" height="1652" /&gt; From &lt;a href="http://blogs.perceptionsystem.com/infographic/future-e-commerce/"&gt;Perception Blog&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-02-01 10:23:49</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/209/future_of_e-commerce_-_infographic</item_location></blog><blog><ArticleID>207</ArticleID><title>French e-commerce market matures, but digital sales decline in 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/french-e-commerce-market-matures-but-digital-sales-decline-in-2013/753898-0"&gt;this&lt;/a&gt;, French business-to-consumer e-commerce sales have jumped 11.2% y-o-y in 2013.&lt;/p&gt;&lt;p&gt;"The estimations are based on bank card transactions with digital retailers from&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt; four major providers that handle 90% of bank card purchases at French e-tailers. Together, they have accounted for EUR 40.26 billion (USD 53.68 billion) in sales during 2013, compared with EUR 36.2 billion (USD 46.41 billion) in 2012."&lt;/span&gt;&lt;/p&gt;&lt;p&gt;"sSlowing growth is typical of a maturing market, and some decline was expected. But the actual figures were something of a surprise, after rises of around 20% in 2012 and 2011. The average basket size dropped by almost EUR 5 (USD 6.67), to EUR 81.51 (USD 108.68). Baskets shrank by roughly the same amount in the 2013 holiday season, compared with the equivalent period in 2012."&lt;/p&gt;&lt;p&gt;"The number of online bank card transactions has increased almost 18% in 2013. Another encouraging sign was the rapid adoption of one-click payment options, which enable shoppers to store their bank card information with a retailer and check out with a single click, after confirming the order details. A further development, potentially linked with the growing acceptance of one-click payments, is the rise in shopping and buying with mobile phones, smartphones and tablets. M-commerce sales have risen much more rapidly than overall sales."&lt;/p&gt;&lt;p&gt;"The number of digital buyers in France will pass 29 million in 2014 and rise by a further 600,000 annually through 2017 "ensuring an expanding customer base for online retailers."&lt;/p&gt;</story><publish>2014-01-30 20:03:33</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/207/french_e-commerce_market_matures__but_digital_sales_decline_in_2013</item_location></blog><blog><ArticleID>205</ArticleID><title>Mobile payments grows at 55% year-on-year</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/mobile-payments-grows-at-55-year-on-year/753893-0"&gt;this&lt;/a&gt;, mobile payments segment accounts for 19.5% of all transactions worldwide in December 2013, which means a growth of 55% year-over-year (up from 12.6% December 2012).&lt;/p&gt;&lt;p&gt;"For the travel vertical segment, there was an increase of 22% in mobile payments and passes every other vertical with nearly 30% of all transactions made over smartphone or tablet. Gaming has seen the greatest increase in mobile payments over the last four months, up by 35% to 12%. Mobile transaction volume in retail has also risen by a third, up to 23%. Ticketing now sees 20% of transactions on mobile devices, up by 12%, and digital goods payments are 18% mobile, up by 9%."&lt;/p&gt;&lt;p&gt;"For all verticals except retail, smartphone payments outweighed tablet payments in volume. Yet tablets showed comparatively far higher average transaction value than smartphones or even PCs in the majority of cases. Of the five verticals, travel is the only one to show PCs dominating over tablets in terms of transaction value, despite having the highest share of mobile payments in volume."&lt;/p&gt;</story><publish>2014-01-30 19:56:44</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/205/mobile_payments_grows_at_55__year-on-year</item_location></blog><blog><ArticleID>203</ArticleID><title>E-Commerce Booming in Indonesia, Survey Finds</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thejakartaglobe.com/business/e-commerce-booming-in-indonesia-survey-finds/" target="_blank"&gt;The Jakarta Globe&lt;/a&gt;, "up to 76 percent of Internet users in Indonesia shopped online over the past year and spent Rp 5.5 million ($450) annually on average."&lt;/p&gt;&lt;p&gt;"48% of the online shoppers were in the 18-to-30-year age group and earned a higher income."&lt;/p&gt;&lt;p&gt; E-commerce in Indonesia is growing rapidly as the number of Indonesian people connected to the Net, especially through smartphones, is growing. (...) The online market expansion and the growing number of online retailers last year clearly showed that there had been changes in young people s online shopping behavior. &lt;/p&gt;&lt;p&gt;"Experts have pegged the value of Indonesia s e-commerce potential at between $10 billion and $12 billion in 2015, spurred by the growing number of smartphone users connected to the Internet."&lt;/p&gt;</story><publish>2014-01-29 20:35:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/203/e-commerce_booming_in_indonesia__survey_finds</item_location></blog><blog><ArticleID>201</ArticleID><title>US shoppers more concerned about online shopping security</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/us-shoppers-more-concerned-about-online-shopping-security/753880-0" target="_blank"&gt;The Paypers&lt;/a&gt;, the security breach that US-based retailer Target has suffered in December 2013, has had a major impact on the US consumers.&lt;/p&gt;&lt;p&gt;"Target had a security breach that hit almost all of their payment consoles. (...) financial information from 1.1 million credit and debit cards used at the company's U.S. retail locations between July 16 and October 30, 2013, may have been stolen by criminals."&lt;/p&gt;&lt;p&gt;"The US shoppers are now more concerned about the safety of their personal information. However, the same source points out that many of these people have not taken any steps to protect their data and make it more secure. 61% of respondents have declared they now have deep worries when using online payment methods, while 62% are very concerned when they buy on their mobile phones. Just 37% have tried to use cash for their purchases to combat data thefts."&lt;/p&gt;&lt;p&gt;"Research also unveils that only 41% have mentioned that they have checked their credit card bills for signs of fraudulent activity and even fewer have changed their passwords on retailers' websites."&lt;/p&gt;</story><publish>2014-01-29 20:06:32</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/201/us_shoppers_more_concerned_about_online_shopping_security</item_location></blog><blog><ArticleID>190</ArticleID><title>2014 trends dominating e-commerce - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="720"]&lt;img class=" " alt="" src="http://thumbnails.visually.netdna-cdn.com/2014-trends-dominating-ecommerce_528fea077f443.jpg" width="720" height="2050" /&gt; From &lt;a href="http://www.visualistan.com/2013/11/2014-trends-dominating-ecommerce-infographic.html"&gt;Visualistan&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-01-28 06:03:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/190/2014_trends_dominating_e-commerce_-_infographic</item_location></blog><blog><ArticleID>199</ArticleID><title>Twitter afffects Christmas shopping - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="703"]&lt;img alt="" src="http://www.mobile-ent.biz/_media/images/Twitter_Christmas_Shopping.gif" width="703" height="2462" /&gt; From &lt;a href="http://www.mobile-ent.biz/social/twitter/infographic-this-is-how-twitter-affects-christmas-shopping/042381"&gt;ME&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-01-28 05:54:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/199/twitter_afffects_christmas_shopping_-_infographic</item_location></blog><blog><ArticleID>195</ArticleID><title>The Affects of Sharing and Social Login on Ecommerce - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="587"]&lt;img alt="" src="http://thumbnails.visually.netdna-cdn.com/how-do-social-login-and-sharing-affect-ecommerce_50291584a4ed8_w587.png" width="587" height="1334" /&gt; From &lt;a href="http://www.sideqik.com/the-affects-of-sharing-and-social-login-on-ecommerce"&gt;Sideqik&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-01-28 05:51:01</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/195/the_affects_of_sharing_and_social_login_on_ecommerce_-_infographic</item_location></blog><blog><ArticleID>187</ArticleID><title>Customer checkout experience - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="597"]&lt;img alt="" src="http://www.entrepreneur.com/dbimages/article/understand-checkout-understand-customers-infographic.jpg" width="597" height="842" /&gt; From &lt;a href="http://www.entrepreneur.com/article/228647"&gt;Entrepreneur&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-01-28 05:49:10</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/187/customer_checkout_experience_-_infographic</item_location></blog><blog><ArticleID>185</ArticleID><title>E-commerce overview - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;img class="infographic_embedder" alt="eCommerce Infographic - An Infographic from Cue Commerce" src="http://www.cuecommerce.com/wp-content/uploads/2013/08/ecommerce-infographic.jpg" width="100%" /&gt; 
&lt;div class="infographic_attr"&gt;&lt;/p&gt;&lt;p&gt;Embedded from &lt;a href="http://www.cuecommerce.com/e-commerce-infographic/" target="_blank"&gt;Cue Commerce&lt;/a&gt;&lt;/p&gt;&lt;p&gt;&lt;/div&gt;&lt;/p&gt;</story><publish>2014-01-28 05:33:27</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/185/e-commerce_overview_-_infographic</item_location></blog><blog><ArticleID>183</ArticleID><title>M-shoppers - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="612"]&lt;img class="  " alt="" src="http://assets.econsultancy.com/images/0003/7777/Mobile-Assisted-Shopper-Infographic-Sept2013.jpg" width="612" height="1008" /&gt; From &lt;a href="http://econsultancy.com/blog/63434-the-five-types-of-mobile-assisted-shoppers-infographic"&gt;Econsultancy&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-01-28 05:19:52</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/183/m-shoppers_-_infographic</item_location></blog><blog><ArticleID>197</ArticleID><title>The Hottest Ecommerce Businesses to Start in 2014 - Infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;[caption id="" align="alignnone" width="600"]&lt;img class=" " alt="" src="http://www.entrepreneur.com/dbimages/article/1389215138-hottest-ecommerce-businesses-start-2014.jpg" width="600" height="3044" /&gt; From &lt;a href="http://www.entrepreneur.com/article/230712"&gt;Entrepreneur&lt;/a&gt;[/caption]&lt;/p&gt;</story><publish>2014-01-28 04:59:15</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/197/the_hottest_ecommerce_businesses_to_start_in_2014_-_infographic</item_location></blog><blog><ArticleID>181</ArticleID><title>Canadian e-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://canadabusiness.ca/eng/blog/entry/4570/"&gt;Canada Business Network&lt;/a&gt; published results from 2012 Canadian Internet Use Survey.&lt;/p&gt;&lt;p&gt;"56% of Internet users in Canada ordered goods or services online in 2012. Those who did so averaged about 13 orders over the year, with an average total value of $1,452 per person."&lt;/p&gt;&lt;p&gt;"Canadians are continuing to gravitate to e commerce. The value of orders Canadians placed online reached $18.9 billion in 2012."&lt;/p&gt;&lt;p&gt;"83% percent of Canadians reported using the Internet in 2012; of those, 56% ordered goods or services online. Internet use varies widely by age, income and location. For Canadians aged 16 to 24, it is nearly ubiquitous; of those 65 and older, 48% used the Internet in 2012."&lt;/p&gt;&lt;p&gt;"58% of Internet users accessed the Internet from a hand-held wireless device (such as a smartphone or tablet)."&lt;/p&gt;</story><publish>2014-01-28 00:57:41</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/181/canadian_e-commerce</item_location></blog><blog><ArticleID>178</ArticleID><title>Survey: 70% of Distributors Plan to Invest in E-Commerce in 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to survey results published at &lt;a href="http://www.mdm.com/blogs/5-distribution-technology/post/31390-survey-70-of-distributors-plan-to-invest-in-e-commerce-in-2014"&gt;mdm.com&lt;/a&gt;, "seventy percent of distributors plan to invest in e-commerce in 2014, highlighting that more distributors are recognizing the importance of the Web to the future of the channel."&lt;/p&gt;&lt;p&gt;"Most distributors still view their traditional competitors to be a bigger competitive threat than online-only players. Just 21 percent said that online-only players were a bigger threat.&lt;img style="font-size: 1rem;line-height: 1" alt="" src="http://servedby.epublishing.net/m3/www/delivery/lg.php?bannerid=14089&amp;campaignid=4823&amp;zoneid=2402&amp;loc=http%3A%2F%2Fwww.mdm.com%2Fblogs%2F5-distribution-technology%2Fpost%2F31390-survey-70-of-distributors-plan-to-invest-in-e-commerce-in-2014&amp;cb=3919907292" width="0" height="0" /&gt; Nearly two-thirds of respondents said their distribution companies have e-commerce offerings. Fifty-two percent of those reported that e-commerce represents less than 5 percent of total revenue."&lt;/p&gt;&lt;p&gt;"Eighteen percent said they would spend more with traditional distributors, 17 percent said online-only players would get greater share, and two-thirds reported no plans to change how they allocate their spending."&lt;/p&gt;&lt;p&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt; E-commerce is increasing in importance as customers become more comfortable with online distribution, especially for commodities. &lt;/span&gt;&lt;/p&gt;&lt;p&gt;"In some sectors, e-commerce adoption depends on the customer base. While an electrical distributor reported adoption from industrial customers, electrical contractors have been  very slow adopters. "&lt;/p&gt;</story><publish>2014-01-28 00:13:37</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/178/survey__70__of_distributors_plan_to_invest_in_e-commerce_in_2014</item_location></blog><blog><ArticleID>174</ArticleID><title>"Battle Over E-Commerce Ejects Foreign Couriers"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.themoscowtimes.com/business/article/battle-over-e-commerce-ejects-foreign-couriers/493372.html"&gt;The Moscow Times&lt;/a&gt;, "consumers and industry insiders are blaming domestic e-commerce lobbyists for the customs clampdown that provoked several international shipping companies to halt express deliveries to private individuals in Russia last week."&lt;/p&gt;&lt;p&gt;"DHL, DPD and FedEx cancelled their express parcel delivery services after learning that all shipments, regardless of their value, would now have to be formally registered with customs registry requires an array of additional documentation, including a purchase receipt and the buyer's passport number."&lt;/p&gt;&lt;p&gt;"These heightened requirements are just the first of new customs policies set to tighten regulation and increase taxation of Russia's burgeoning e-commerce market. Customs authorities will soon begin levying a 30 percent duty on all purchases from foreign e-commerce companies valued at more than 150 euros ($200)."&lt;/p&gt;&lt;p&gt;"The Russian e-commerce market is a juicy target, with yearly growth of between 25 and 30 percent (...) &lt;span style="text-decoration: underline"&gt;Cross-border trade more than doubled in 2013&lt;/span&gt;, indicating that foreign companies are picking up steam in the race to capture the market."&lt;/p&gt;&lt;p&gt;"Delivery time is not the main consideration for Russians who shop abroad, most of whom are lured by products that are not available in Russia and better deals than they can find at home."&lt;/p&gt;&lt;p&gt;"The upcoming fall in the duty-free threshold will likely have a much more substantial impact on the market than the increased bureaucracy at the border(...) Russian consumers will nonetheless find a way to access the products they want at the price they can afford."&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-01-27 11:22:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/174/_battle_over_e-commerce_ejects_foreign_couriers_</item_location></blog><blog><ArticleID>170</ArticleID><title>Emerging B2C E-Commerce Market in the MENA Region</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a style="line-height: 1.714285714;font-size: 1rem" href="http://www.pr.com/press-release/538899"&gt;PR.com&lt;/a&gt; published findings of the  MENA B2C E-Commerce Report 2014  (MENA - Middle East &amp; North Africa).&lt;/p&gt;&lt;p&gt;"&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;According to the findings of this report, B2C E-Commerce presently accounts for less than 1% of total retail sales in the region, as there are obstacles to overcome to prepare the way for the boom. These obstacles include the low adoption of the online retail channel by local businesses, the predominance of cash on delivery payments, and low consumer acceptance of online shopping, compared to international benchmarks."&lt;/span&gt;&lt;/p&gt;&lt;p&gt;"Several fast growing local merchants have emerged in response to the developing interest in B2C E-Commerce in the Middle East. (...) Nevertheless, International sites Amazon and eBay are among the most popular shopping destinations of online consumers in the Middle East, though behind regional player Souq.com in terms of annual spending per shopper. Due to relatively low adoption of the online channel by local merchants, &lt;span style="text-decoration: underline"&gt;cross-border Internet shopping is common&lt;/span&gt;. There are even special services that assist consumers in buying from International websites and getting their orders delivered."&lt;/p&gt;&lt;p&gt;"E-Commerce is growing in the UAE at a rate of over 20% annually off increasing Internet and mobile coverage, while store-based retail is affected by high real estate prices. Over 80% of the population are Internet users, and of this number over 15% shop online; below 10% do so on mobile devices. (...) though security concerns and inability to touch and test products before purchase keep some consumers away from online purchases. (...) The most used payment methods in the UAE last year were credit card and cash on delivery."&lt;/p&gt;&lt;p&gt;"B2C E-Commerce is burgeoning also in Saudi Arabia, though largely restricted to sales of clothing, electronics, appliances and travel booking. Annual growth reaching almost +40% between 2012 and 2015 is expected. Over half of the population are Internet users and of them about 10% shopped online."&lt;/p&gt;&lt;p&gt;"In Qatar (...) Internet penetration on the total population reached almost 70% in 2012, with below 5% of the Internet users shopping online. B2C E-Commerce sales are forecasted to grow with a CAGR of over +20% between 2012 and 2015."&lt;/p&gt;&lt;p&gt;"Israel also has been a regional leader in Internet shopping, with a double digit share of Internet users making online purchases. Consumer electronics has been the product category with the highest B2C E-Commerce sales, but the fastest growing category in the next five years is expected to be groceries."&lt;/p&gt;&lt;p&gt;"In Bahrain, B2C E-Commerce accounts for over 5% of total retail sales, as almost 90% of the population is Internet connected and 5% of users shop online. Similarly, nearly 80% of the population in Kuwait uses the Internet, and the presence of online payment gateways there favors B2C E-Commerce. In Jordan, Internet penetration is over 70%, with just under 10% of Internet user shopping online, and B2C E-Commerce is expected to increase as trust in online shopping and payment emerges."&lt;/p&gt;&lt;p&gt;"Currently, only a small percentage of roughly half of the Egyptian population that has access to the Internet shops online. (...) In Morocco, B2C sales in the first three quarters of 2013 have already passed the transaction total for 2012. The number of online shoppers reached over 300,000 last year."&lt;/p&gt;&lt;p&gt;"Retail remains largely traditional in Iran, though the spreading Internet connectivity will facilitate E-Commerce. Just over a quarter of the Iranian population used the Internet in 2012. Development of B2C E-Commerce in Iraq has been held back by war, though payment and delivery infrastructure is emerging slowly. Internet users in Iraq accounted for less that 10% of the population last year. In Lebanon, B2C E-Commerce is in early stages of development, with most of the emerged players specializing by product categories. Internet penetration reached over 60% of the total population in 2012, but only a small one-digit share of Lebonese Internet users make purchases online. Finally, despite relatively high internet penetration rates in Oman, B2C E-Commerce is at a very early state of development, with overseas websites as the destination of most online shopping there."&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-01-27 10:58:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/170/emerging_b2c_e-commerce_market_in_the_mena_region</item_location></blog><blog><ArticleID>165</ArticleID><title>E-commerce trends in 2014</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;"With average web growth of 29 percent, 2013 was a great year for e-commerce, and 2014 promises to be even better, - Sucharita Mulpuru, Forrester.&lt;/p&gt;&lt;p&gt;The beginning of the year is always a time for summary of past year and speculations for upcoming 12 months. Here are trends predicted for upcoming 2014.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.huffingtonpost.com/annie-jie-xu/7-ecommerce-trends-small-_1_b_4557164.html"&gt;Huffington Post&lt;/a&gt; predicts: &lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- growth of mobile e-commerce ("&lt;em&gt;Black Friday was "Mobile Friday" with almost 40% of all online shopping done on mobile devices. This trend will continue in 2014 as more consumers are empowered to use their phones and tablets to shop anytime, anywhere.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- free &amp; faster shipping ("&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;&lt;em&gt;It's now a must to offer free or faster shipping options. Businesses now have the option to partner with companies that work with retailers to offer customers free or faster shipping&lt;/em&gt;."); &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;- business without borders ("&lt;/span&gt;&lt;em&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;2014 will be a year of exponential growth in global e-commerce. (...) retailers in search of sales growth are increasingly going global by expanding their online shopping operations in foreign countries. Astonishing numbers such as the $5.7 billion sales on &lt;/span&gt;&lt;a style="line-height: 1.714285714;font-size: 1rem" href="http://online.wsj.com/news/articles/SB10001424052702304644104579191590951567808" target="_hplink"&gt;China's Singles' Day&lt;/a&gt;&lt;/em&gt;&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;&lt;em&gt;, the equivalent of Cyber Monday in the U.S., have been a wake-up call to many businesses that have not looked outside their borders.&lt;/em&gt;");&lt;/span&gt;&lt;/p&gt;&lt;p&gt;- content marketing ("&lt;em&gt;A recent study shows that 82% of marketers plan to increase their budgets for content marketing in 2014.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- growth of guided discovery ("&lt;em&gt;To make shoppers' lives easier in 2014, more and more online businesses will start engineering the right mix of "guided discovery" to provide targeted and welcome suggestions that help consumers make purchases.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- consumer-driven demand and personalization ("&lt;em&gt;In 2014 we will see more businesses empower customers with the ability to personalize, modify, or design the products that they want to purchase. More businesses will start to implement 3D printing technology to enable and speed up this customization.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- it's still about the brand ("&lt;em&gt;In 2014, businesses will go back to the basics: building a strong brand.&lt;/em&gt;").&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://sime.nu/five-trends-e-commerce-2014/"&gt;Sime&lt;/a&gt; predicts:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- use of big data ("&lt;em&gt;2014 will be the year that e-retailers and other businesses will fight for talent that know their way around data. The good ones are not easy to find  " being a mix of a merchandiser, a marketeer and a data geek is not a common combination.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- importance of content ("&lt;em&gt;High-quality, SEO-friendly and highly engaging content for enhanced user experience will be what matters for e-commerce websites in 2014.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- cross-channel e-commerce ("&lt;em&gt;Cross-channel is not a buzz-word anymore. Seamless browsing, saving and shopping across platforms is a no-brainer. Market growth will further drive investment in platforms and solutions, but mainly for brands with large budgets. (...) I also think we will see more M-commerce in 2014.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- mobile POS in stores ("&lt;em&gt;Mobile point-of-sale devices are no longer just a tool for small merchants to accept card payments (...) Today, more and more retailers equip their staff with POS devices that enable payments without going to the tills.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- significant increase in number of e-stores ("&lt;em&gt;With lowered barriers of entry we will see lots of smaller companies are entering into the fray. Solutions such as Shopify, WooCommerce and Tictail are enabling this.&lt;/em&gt;").&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://blog.shop.org/2014/01/14/forresters-mulpuru-2013-great-year-for-e-commerce-2014-even-better/"&gt;Forrester&lt;/a&gt; predicts:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- same-day shipping ("&lt;em&gt;Shipping  is the Achilles heel" of online shopping. (...) Consumers expect to have free shipping and expect retailers to subsidize free shipping. Shipping logistics are key to e-commerce but face deep difficulties. (...) The cost savior for multichannel retailers: shipping to their stores since shipping to a commercial location is cheaper than a residential address. (...) omnichannel investments such as ship-to-store, click-and-collect and other delivery mechanisms that leverage the retailer s network of stores&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- rise of mobile ("&lt;em&gt;Retailers rank mobile as their top priority, spanning projects from responsive design to mobile site optimization and tablet redesign. (...) The lesson: by creating  mobile unique  experiences that meet real customer needs, retailers will enhance their chances of their mobile success and create distinct competitive advantage&lt;/em&gt;.");&lt;/p&gt;&lt;p&gt;- dynamic pricing ("&lt;em&gt;Everyday low prices dies  because the web always has a lower price.  A third of consumers say they use their smartphones to research and compare prices in-store, and many expect to use their phone for price research even more in the future.&lt;/em&gt;").&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.business2community.com/digital-marketing/future-e-commerce-online-shopping-2014-0732302#!tmF1D"&gt;Business 2 Community&lt;/a&gt; predicts:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- mobile shopping to go mainstream ("&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;&lt;em&gt;Any retailers who have neglected to optimise their website for mobile usage will soon be left behind. (...) 56% of traffic to the John Lewis website on Christmas Eve came from mobile devices, while this rose to a massive 76% on Christmas Day.&lt;/em&gt;";&lt;/span&gt;&lt;/p&gt;&lt;p&gt;- online shopping will continue to grow and grow ("&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;&lt;em&gt;Showing the rise and rise of eCommerce, online shopping in December broke all previous records with more than three billion visits to shopping websites taking place.&lt;/em&gt;");&lt;/span&gt;&lt;/p&gt;&lt;p&gt;- sales starting sooner ("&lt;em&gt;Gone are the days of traditional January sales. With the rise of mobile and tablet usage and the increasing dominance of eCommerce, retailers got wise and brought their sales forward.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- more retailers to offer click and collect services ("&lt;em&gt;Using a mobile allows shoppers to purchase items on the go, but unlike shopping in the traditional sense, they still have to wait for their items to be delivered. This is set to change in 2014 with more and more retailers adopting click and collect.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- faster delivery times ("&lt;em&gt;Many customers still like the convenience of having goods delivered to them. (...) 2014 will see faster delivery times  " 68% of retailers currently offer next day delivery. (...) 2014 could also see Sunday deliveries becoming the norm too  " whilst something that is relatively unheard of but something that Amazon has now begun to trial to its Amazon Prime members.&lt;/em&gt;").&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.thedrum.com/opinion/2014/01/15/e-commerce-2014-cyberlaw-predictions-4"&gt;The Drum&lt;/a&gt; predicts:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- tablet-first design will become the norm ("&lt;em&gt;Tablets are fast becoming the internet-enabled device of choice and they re set to overtake PCs by 2016. (...) it s clear that retailers will have to start considering tablet devices as most important from a design perspective.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- wearables will go mainstream ("&lt;em&gt;Pebble, Galaxy Gear, Fitbit, Nike+ and so on. 2014 should see it cross over into the mainstream. (...) Personal Area Networks will come to the fore again as networks comprising numerous wearable sensors linked to the internet via smartphones become a more feasible reality.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- location and identification will enable personalised, seamless retail journeys ("&lt;em&gt;iBeacons are essentially  GPS for indoors , which allow for personalised, micro-location "based notifications and alerts. (...) The technology has the power to revolutionise retail in an exciting way  " expect to see widespread adoption over the next 12 months.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- the mWallet war will go on ("&lt;em&gt;Over the last couple of years, a number of industry consortia have got together to try and come up with a definitive mobile wallet solution  " identification and verification by card proxies, phone numbers, user names  " the list goes on. The format war still won t be won in 2014, and there still won t be a convincing reason why customers should use mWallets, or why retailers should invest in that sort of system.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- consumers will learn the value of data and privacy ("&lt;em&gt;Consumers are becoming increasingly savvy about their digital presence, and are more aware than ever before of the value of their personal data to advertisers. (...) We shouldn t underestimate the impact of the NSA leaks and  intrusive  initiatives such as the Tesco facial recognition screens. Privacy scares will become the norm for new technologies and businesses will need to tread carefully and make sure they fully explain the consumer benefit of digital technology if they re to avoid being painted as  big brother  with sinister motives.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- social networks shift towards private networks ("&lt;em&gt;Younger users in particular performed a sudden about-turn in 2013, and are now the most switched on to the fact that what they post online will live forever on social networks. And, of course, their parents are on Facebook now, which means that there will be a permanent shift among youths to more private, ephemeral,  narrow-cast  messaging via services such as Snapchat or Whatsapp.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- consumer technology will become enterprise technology ("&lt;em&gt;Over 2014, it will become increasingly obvious that adopting consumer technology on an industrial level is the way forward  " it has superior UX, it s more familiar and preferred by users, it s easier to use, easier to replace, and easier to develop for  " all at a lower cost.&lt;/em&gt;");&lt;/p&gt;&lt;p&gt;- 1 in 5 in-store checkouts will take place on a mobile or tablet device by 2015 ("&lt;em&gt;There will be a sea change in the way both consumers and retailers experience the purchase journey. Businesses will implement multi-device solutions which offer the same slick technology to sales staff as they currently offer to customers, empowering employees to increase sales and enhance operational performance.&lt;/em&gt;").&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.forbes.com/sites/sungardas/2014/01/22/subscription-services-the-e-commerce-trend-to-watch-in-2014/"&gt;Forbes&lt;/a&gt; predicts:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- subscritpion services ("&lt;em&gt;Consumers increasing expectations of instant gratification - and the growing proliferation of mobile devices - are further driving demand for subscription-based digital products and services.&lt;/em&gt;").&lt;/p&gt;&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.nielsen.com/us/en/newswire/2014/great-expectations-consumers-expect-e-commerce-experiences-tailored-to-their-needs.html"&gt;Nielsen&lt;/a&gt; predicts:&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;- shoppers want e-commerce experience tailored to their needs ("&lt;em&gt;Shoppers now expect retailers to be available 24/7 in different formats. So while e-commerce remains a small part of total sales, retailers need to tap into this  omni channel  that spreads from in-store to online to keep shoppers engaged. Retailers can t assume that their customers will seek them out with their e-commerce needs. Instead, stores must search for new formats and opportunities that meet shoppers  digital desires.&lt;/em&gt;".&lt;/p&gt;&lt;p&gt;As we can see, most predictions for 2014 surround the same topics: m-commerce, m-POS, cross-border e-commerce, shipping and privacy.&lt;/p&gt;</story><publish>2014-01-27 00:21:46</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/165/e-commerce_trends_in_2014</item_location></blog><blog><ArticleID>162</ArticleID><title>"Mobilize e-commerce"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://news.cnet.com/8301-1035_3-57617588-94/paypal-chief-wants-to-mobilize-e-commerce/"&gt;CNET&lt;/a&gt;, PayPal President David Marcus states that "Eventually, mobile will be everything. (...) Mobile is the territory where we want to lead and be best in class across the board".&lt;/p&gt;&lt;p&gt;"Marcus implied that PayPal was able to overcome numerous competitors by making strides to tap into all of these different platforms. Just one example: Marcus asserted that PayPal was the first to be able to integrate itself into Apple Safari and utilize the iPhone camera to scan bar codes to enable purchase power."&lt;/p&gt;&lt;p&gt;"Marcus' comments also suggested that PayPal doesn't dramatically refresh its interfaces and infrastructures -- compared to some other e-commerce and even social media companies -- in consideration of its merchant base. (...) it reflects a common trend (and even roadblock) for mobile and digital payments over the past few years: Merchants just can't afford the time or money to invest routinely in new technologies, especially when they can't be certain that customers will respond."&lt;/p&gt;&lt;p&gt;Which is supported by recent &lt;a href="http://dashburst.com/paypal-in-context-online-checkout-e-commerce/"&gt;news&lt;/a&gt; about PayPal's new improved checkout experience. "PayPal's new In-Context Checkout lets shoppers pay using their PayPal account without being directed to an external PayPal site. PayPal claims this will help retailers convert more customers. Shoppers can expect to start seeing In-Context Checkout by June, though large retailers will be the only ones with initial access."&lt;/p&gt;&lt;p&gt;In other &lt;a href="http://www.itnews.com/e-commerce/73630/report-apple-planning-mobile-payments-move"&gt;news&lt;/a&gt; (which supports David Marcus predictions), Apple is rumored to move into mobile payments. "Apple is making internal and external moves to expand its ability to handle mobile payments, stepping more deeply into a market where rivals would include eBay's PayPal, Google and niche specialists like Square and Stripe."&lt;/p&gt;&lt;p&gt;Also, recently published &lt;a href="http://www.businessinsider.com/mobile-offline-retail-and-e-commerce-2013-12"&gt;report&lt;/a&gt; about mobile payments and transactions, shows a increase in mobile payments market.&lt;/p&gt;&lt;p&gt;"Mobile transactions will account for about 2% of all credit and debit card volume in the United States in 2013, and 4% globally, according to BI Intelligence estimates. The numbers seem low, but for the last five years mobile transactions have experienced 118% annual average growth in the U.S. alone. Africa and Asia-Pacific actually see a much larger share of mobile-driven transactions."&lt;/p&gt;&lt;p&gt;"Smartphone users are becoming aware of mobile wallets, payments apps, and QR-scanning apps and using them to facilitate offline and online purchases  " most famously at Starbucks coffee stores. However, overall usage is still low."&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-01-26 07:05:14</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/162/_mobilize_e-commerce_</item_location></blog><blog><ArticleID>160</ArticleID><title>25% of e-commerce coming from mobile devices</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to recent &lt;a href="http://www.techvibes.com/blog/25-of-e-commerce-now-coming-from-mobile-devices-2014-01-06"&gt;reports&lt;/a&gt;, 25% of global e-commerce traffic is now coming from mobile devices.&lt;/p&gt;&lt;p&gt;"E-commerce traffic from smartphones and tablets rose 3% in the last quarter. Tablets make up about two-thirds of m-commerce traffic (or about 15% of all e-commerce traffic), while smartphones account for around one-third of m-commerce traffic and roughly 10% of all e-commerce traffic. (...) The average order value for a tablet is $139, while for PCs it is $136 and for smartphones it is $114."&lt;/p&gt;&lt;p&gt;In other &lt;a href="http://www.thepaypers.com/default/m-payments-drive-global-m-commerce-adoption-report/753827-0"&gt;news&lt;/a&gt;, in 2013, 15 % of mobile media users made some form of mobile payment to make a purchase. The largest group of these users did so via a mobile wallet, mainly in NFC technology.&lt;/p&gt;&lt;p&gt;"Mobile money users are 26% more likely to purchase via mobile. Globally, 91 % made some form of mobile purchase in 2013 as opposed to 65 % of all mobile consumers."&lt;/p&gt;&lt;p&gt;"In Africa, the  mobile-only  culture means the mobile money account is the bank account. Globally, 66 % of mobile media users use some form of mobile banking. In Kenya, for example, it s 92 %."&lt;/p&gt;&lt;p&gt;"A quarter of users claim they don t make mobile payments because  the network is too slow . (...)&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt; those connected to 4G networks are much more engaged: almost two in three (64 %) have made a mobile payment."&lt;/span&gt;&lt;/p&gt;</story><publish>2014-01-25 10:13:30</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/160/25__of_e-commerce_coming_from_mobile_devices</item_location></blog><blog><ArticleID>157</ArticleID><title>Argentina to restrict e-commerce purchases</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://postandparcel.info/59698/news/regulation/argentina-imposes-tight-restrictions-on-cross-border-e-commerce/"&gt;The Argentinian&lt;/a&gt; government has decided to restrict purchases made via the internet (two purchases of goods from foreign e-commerce websites each year) to reduce the amount of USD leaving the country and it applies to goods that enter Argentina using the postal service.&lt;/p&gt;&lt;p&gt;"And, the Administration of Public Revenue (AFIP) has also set a value limit that means consumers will be able to buy only $25 worth of goods from websites abroad each year. (...) consumers buying more from abroad than the two-item, $25 limit will face a 50% import tax on anything they buy, including shipping costs."&lt;/p&gt;&lt;p&gt;"Cross-border online shoppers will have to submit a sworn statement or affidavit to the government  " stating what has been purchased, attaching a printed receipt and including a tracking number  " before items can be removed from customs."&lt;/p&gt;&lt;p&gt;"Cross-border online shopping is beginning to soar in Argentina, with about 1.5m Argentinians purchasing items from foreign websites last year, about double the number shopping cross-border in 2012."&lt;/p&gt;&lt;p&gt;"The government was already beginning to tighten controls on cross-border shopping last year, when a 35% import tax was imposed on purchases made with foreign credit cards."&lt;/p&gt;&lt;p&gt;"Argentinians looking to buy more than this amount will have to register with the government as importers, thereby complying with the country s import regulations, the General Import Regime. As a result, Argentinian citizens who want to buy goods over the web must first get an approval from the government. The initiative is aimed at reducing the amount of USD leaving the country and it applies to goods that enter Argentina using the postal service."&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-01-25 09:41:07</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/157/argentina_to_restrict_e-commerce_purchases</item_location></blog><blog><ArticleID>153</ArticleID><title>Fraud - 2013</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Fraud is still one of major issues driving customers away from e-commerce. They don't trust foreign sites to handle their payment details.&lt;/p&gt;&lt;p&gt;According to new &lt;a href="http://www.thepaypers.com/default/netherlands-online-fraud-complaints-reach-28-000-in-2013/753819-0"&gt;reports&lt;/a&gt;, in Netherlands, there were 28.000 reported online fraud complaints, majority involved phishing cases, where fraudsters send a seemingly official email to try and gain access to consumers' banking details. It is said that the 28,000 complaints are only the tip of the iceberg, with no more than 10 % of fraud attempts actually reported.&lt;/p&gt;&lt;p&gt;In UK, fraud &lt;a href="http://www.thepaypers.com/default/2013-fraud-drops-id-crime-remains-a-major-issue/753823-0"&gt;dropped&lt;/a&gt; by 11% "but it still remains at a much higher rate than in pre-recessionary times", which is proof of the positive preventative impact of counter fraud measures such as data sharing. Plastic cards are now the product most commonly targeted by fraudsters, up by 24% from the levels of 2012 and accounting for 30% of all confirmed fraud in 2013.&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.crossborder-ecommerce.com/advanced-prevention-techniques-to-counter-account-takeover-fraud/"&gt;CBEC&lt;/a&gt; describes prevention techniques to counter the fraud. "More and more high profile data breaches are now being reported. (...) Research suggests that incidents of identity fraud now occur every three seconds and this alarming trend is having a huge impact on costs for merchants" Fraudsters operating online can prove to be more difficult to detect and with tendency to use foreign merchants as a testing ground for compromised cards. "Authenticating foreign customers has always been a challenge for cross-border merchants, particularly where those merchants operate across multiple geographies, often due to the limited customer and trend information they have on those markets. (...) It is vital that cross-border merchants have access to detailed payment and fraud trend information for each local market they are serving or looking to enter."&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.thepaypers.com/default/banks-need-to-know-more-about-customers-to-fight-cross-channel-fraud-threatmetrix/753790-0"&gt;ThreatMetrix&lt;/a&gt; in new report states that "financial institutions must become more proactive when it comes to collecting data on customers  digital behaviour to fight financial losses through criminals  growing use of cross-channel fraud. (...) Gaps in the bank's security profile leave many institutions exposed to cross-channel attacks."&lt;/p&gt;&lt;p&gt;To fight with online fraud, &lt;a href="http://www.thepaypers.com/default/paymetric-launches-fraud-management-solution/753821-0"&gt;Paymetric&lt;/a&gt; creates XiVerify, which promotes a secure environment by removing all credit card data from the merchant environment. "&lt;span style="line-height: 1.714285714;font-size: 1rem"&gt;Merchants no longer transmit or store credit card numbers, yet can continue to conduct business as usual with  tokens  that span the entirety of the customer relationship." &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-01-24 09:41:39</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/153/fraud_-_2013</item_location></blog><blog><ArticleID>129</ArticleID><title>E-commerce market values - 2013 (update)</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In 2013, the Brazilian e-commerce market has &lt;a href="http://www.thepaypers.com/e-commerce/brazilian-e-commerce-market-hits-usd-13-01-billion-in-2013/753696-25"&gt;registered&lt;/a&gt; sales of USD 13.01 billion (BRL 31.11 billion), up 29% from the year before. 53 million e-customers. Main categories: fashion and accessories, home appliances, health and beauty, electronics and computers. Predicted rise of 27% in 2014 reaching USD 16.5 billion (BRL 39.5 billion).&lt;/p&gt;&lt;p&gt;In 2013, Northern European e-commerce &lt;a href="http://www.thepaypers.com/e-commerce/northern-european-e-commerce-to-hit-eur-31-bln-in-2013/753453-25"&gt;market&lt;/a&gt; was expected to reach  EUR 31 billion. Northern European region, including Sweden, Denmark, Finland, Norway, Iceland and the Baltic states, is now in fourth position for e-commerce size, with a 9.2% European market share.&lt;/p&gt;&lt;p&gt;In 2013, Western European &lt;a href="http://www.thepaypers.com/e-commerce/western-european-e-commerce-to-reach-eur-173-8-billion-in-2013/753575-25"&gt;e-commerce&lt;/a&gt; was expected to reach EUR 173.8 billion. The Western European region (Belgium, France, Ireland, Luxembourg, The Netherlands and the United Kingdom) is now in first position for e-commerce size, with a 51% European market share. E.g. Irish consumers are buying online above the curve with 25% sales growth year on year - however, in 2012 25% of Irish online spending went overseas due to lack of choice.&lt;/p&gt;&lt;p&gt;In 2013 Southern European &lt;a href="http://www.ecommerce-europe.eu/press/e-commerce-in-southern-europe-to-reach-395bn-in-2013"&gt;e-commerce&lt;/a&gt; reached EUR 39.5 billion. The region, consisting of Spain, Italy, Turkey, Greece, Portugal, Croatia, Cyprus and Malta has 128 million active internet users, of which 40 million are buying goods or products online. With total e-commerce sales of  12,9bn, Spain is heading up the Southern European Region, but Turkey represents an enormous market potential, boasting a 90% growth rate over 2012 and an expected 40% year-on-year growth for 2013, thereby ranging ahead of all other Southern European countries in terms of growth.&lt;/p&gt;</story><publish>2014-01-23 20:04:02</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/129/e-commerce_market_values_-_2013__update_</item_location></blog><blog><ArticleID>146</ArticleID><title>How social media influences purchase decisions - infographic</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.invesp.com/"&gt;Invesp&lt;/a&gt; published a infographic regarding how social media influences purchase decisions. As recent news showed (&lt;a href="http://blogs.wsj.com/digits/2014/01/16/twitter-teaming-up-with-stripe-for-e-commerce-initiative/"&gt;Twitter teaming up with Stripe&lt;/a&gt;, &lt;a href="http://enterpriseinnovation.net/article/report-site-social-discovery-going-mainstream-1213908980?nopaging=1"&gt;Report: On-site social descovery going mainstream&lt;/a&gt;, &lt;a href="http://www.evokad.com/2013/11/21/pinterest-gets-e-commerce-promotion-%E2%80%A8/"&gt;Pinterest gets an e-commerce promotion&lt;/a&gt;) there is a rise of new, social e-commerce on the market. Which can be a future of cross-border e-commerce - customers will be searching more and more for items shared on social sites. 
&lt;a href="http://www.invesp.com/social-media-purchase-decisions.jpg"&gt;&lt;img alt="How Social Media Influences Purchase Decisions  " Statistics And Trends" src="http://www.invesp.com/social-media-purchase-decisions.jpg" width="580" /&gt;&lt;/a&gt;&lt;/p&gt;&lt;p&gt;Infographic by- &lt;a href="http://www.invesp.com/"&gt;Invesp&lt;/a&gt;&lt;/p&gt;</story><publish>2014-01-23 16:29:57</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/146/how_social_media_influences_purchase_decisions_-_infographic</item_location></blog><blog><ArticleID>142</ArticleID><title>Consumer Psychology and the E-Commerce Checkout - infographic </title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.vouchercloud.net/"&gt;Vouchercloud&lt;/a&gt; prepared a infographic regarding consumer psychology and the e-commerce checkout. Knowledge of consumer psychology and their expectations during a checkout can be usefull in building a good cross-border e-commerce system.&lt;/p&gt;&lt;p&gt;&lt;a href="http://www.vouchercloud.net/"&gt;&lt;img class="alignnone" alt="" src="http://vouchercloud-blog.s3.amazonaws.com/vcblog/wp-content/uploads/2014/01/Consumer-Psychology-and-ECommerce-Checkouts-Infographic.jpg" width="890" height="8190" /&gt;&lt;/a&gt;&lt;/p&gt;</story><publish>2014-01-23 15:38:23</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/142/consumer_psychology_and_the_e-commerce_checkout_-_infographic_</item_location></blog><blog><ArticleID>139</ArticleID><title>M-commerce "lost" 16 billion USD during 2013 holidays</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;&lt;a href="http://www.jumio.com/" target="_blank"&gt;Jumio&lt;/a&gt; published a report, where it is said that mobile commerce missed out on USD 16 billion over the 2013 holiday season.&lt;/p&gt;&lt;p&gt;"51% of consumers opted to abandon their digital shopping carts because of security reasons. These people did not believe that a mobile commerce platform would be capable of keeping their financial information safe."&lt;/p&gt;&lt;p&gt;"47% abandoned carts because of difficulties regarding mobile payments, while 41% claimed that a mobile commerce platform they were using was simply too difficult to manage."&lt;/p&gt;&lt;p&gt;"23% of consumers reported that their transactions would not go through during the checkout process, causing them to seek out more convenient forms of shopping."&lt;/p&gt;</story><publish>2014-01-23 15:35:06</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/139/m-commerce__lost__16_billion_usd_during_2013_holidays</item_location></blog><blog><ArticleID>134</ArticleID><title>E-wallets to rival cards as world's most popular payment type by 2017</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.worldpay.com/media/index.php?page=archive&amp;sub=worldpay-guide-to-alternative-payments&amp;c="&gt;WorldPay&lt;/a&gt;, online purchases made using alternative payment methods are expected to rise to 59% in 2017 (from 43% in 2012).&lt;/p&gt;&lt;p&gt;"Card payment market share (including credit and debit) will decline to 41% in 2017 (from 57% in 2012)."&lt;/p&gt;&lt;p&gt;"E-wallets will equal cards as the most popular payment method globally, with each predicted to have a 41% share of the overall payments market."&lt;/p&gt;&lt;p&gt;"In 2012, USD 295 billion was processed through e-wallet payments. This is set to rise to USD 1,656 billion by 2017."&lt;/p&gt;&lt;p&gt;"The study reveals that mobile ownership is highest in Europe (88%) but smartphone ownership is the highest in North America (54%). (...) The value of mobile transactions will increase to USD 117 billion by 2017 (from USD 18 billion in 2012)."&lt;/p&gt;&lt;p&gt;Also, it predicts that specialised mobile payment solutions will grow as technology advances and smartphone penetration rates rise. Which is supported by recent news about new mPOS, m-commerce &amp; m-banking solutions being launched (&lt;a href="http://www.thepaypers.com/default/anywherecommerce-microsoft-team-up-for-mpos-solutions/753742-0"&gt;AnywhereCommerce&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/emerge-mobile-launches-mpos-solution-across-africa/753792-0"&gt;Emerge Mobile&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/cumberland-launches-m-payments-service/753791-0"&gt;Cumberland Building Society&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/gemalto-upteq-multi-tenant-sim-powers-nfc-payment-in-ukraine/753811-0"&gt;Gemalto&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/op-pohjola-group-signs-mpos-deal-with-monitise/753812-0"&gt;OP-Pohjola Group&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/sterling-bank-launches-business-mobile-banking-suite/753808-0"&gt;Sterling Bank&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/argent-bank-rolls-out-business-mobile-banking-suite/753809-0"&gt;Argent Bank&lt;/a&gt;, &lt;a href="http://www.thepaypers.com/default/bank-of-america-launches-m-banking-solution-via-kindle-fire/753777-0"&gt;Bank of America&lt;/a&gt;).&lt;/p&gt;</story><publish>2014-01-23 15:08:13</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/134/e-wallets_to_rival_cards_as_world_s_most_popular_payment_type_by_2017</item_location></blog><blog><ArticleID>132</ArticleID><title>Payoneer and Quantium Solutions partner for cross-border payment solutions</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;It was &lt;a href="http://www.thepaypers.com/e-commerce/japan-payoneer-quantium-solutions-partner-for-cross-border-payment-solutions/753804-25" target="_blank"&gt;announced&lt;/a&gt; that payment services provider Payoneer has partnered logistics and fulfillment services company Quantium Solutions to "provide global cross-border payment solutions for the latter s international e-commerce and mail-order business operators".&lt;/p&gt;&lt;p&gt;"Quantium customers can become Payoneer accountholders, so they can receive commercial payments from companies in the US and around the world. Payoneer s service can be used by a wide range of international e-commerce and mail order business operators, providing customers with full control over their money and enabling them to withdraw funds to their local bank account or at local ATMs."&lt;/p&gt;</story><publish>2014-01-22 23:19:42</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/132/payoneer_and_quantium_solutions_partner_for_cross-border_payment_solutions</item_location></blog><blog><ArticleID>126</ArticleID><title>Groupon and Borderlinx team up for Canadian cross-border e-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/e-commerce/groupon-borderlinx-join-forces-for-canadian-cross-border-goods-commerce/753559-25"&gt;this&lt;/a&gt;, online group vendor Groupon has selected Borderlinx Global eCommerce Solutions to help facilitate Canadian cross-border US sales.&lt;/p&gt;&lt;p&gt;"Through Borderlinx's compliant cross-border trade solutions, Groupon is able to provide its Canadian customers with the capability to purchase a broader selection of Groupon Goods deals available in the US and ship them to Canada."&lt;/p&gt;&lt;p&gt;"Customers know the full price in Canadian currency they'll pay for a Groupon Goods item and are protected from unexpected taxes, duties and import costs that are often associated with these types of sales."&lt;/p&gt;</story><publish>2014-01-22 23:02:54</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/126/groupon_and_borderlinx_team_up_for_canadian_cross-border_e-commerce</item_location></blog><blog><ArticleID>124</ArticleID><title>Facilitation of cross-border paperless trade in Asia and the Pacific</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In 2013, UNESCAP published a &lt;a href="http://www.unescap.org/tid/projects/bpatf-report.pdf" target="_blank"&gt;report&lt;/a&gt; "Study on regional arrangements for facilitation of cross-border paperless trade in Asia and the Pacific".&lt;/p&gt;&lt;p&gt;"It is found that successful creation of a cross-border paperless trading environment in any country would require a strong political will, administrative leadership to manage a changeover, and effective participation by trade in addition to creation of a suitable legal framework and marshalling of necessary technological, human and financial resources."&lt;/p&gt;&lt;p&gt;"It seems logical to suggest that a country should first re-engineer and simplify existing business processes, carry out data harmonization, and establish a national single window system before embarking upon cross-border paperless exchange of trade-related data and documents."&lt;/p&gt;</story><publish>2014-01-22 15:11:56</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/124/facilitation_of_cross-border_paperless_trade_in_asia_and_the_pacific</item_location></blog><blog><ArticleID>122</ArticleID><title>"Consumer attitudes towards cross-border trade and consumer protection"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In 2013, European Commission published a &lt;a href="http://ec.europa.eu/public_opinion/flash/fl_358_en.pdf" target="_blank"&gt;report&lt;/a&gt; titled "Consumer attitudes towards cross-border trade and consumer protection". This report presents the results of the Flash Eurobarometer survey carried out in September 2012.&lt;/p&gt;&lt;p&gt;"More than half (53%) of European consumers have made at least one online purchase in the twelve months preceding September 2012. (...) A fast uptake of e-commerce can be observed in all 27 Member States, with the strongest development observed in Slovakia (56%, + 50), Ireland (66%, +41), Poland (56%, + 38), the Czech Republic (62%, + 38) and Cyprus (41%, + 35)."&lt;/p&gt;&lt;p&gt;"The Internet is used to make purchases mainly from sellers or providers based in the respondent's own country. "&lt;/p&gt;&lt;p&gt;"The proportion of consumers who purchased at least once from a provider or a seller based in another EU country has nearly tripled since 2006 to reach 15% of the European Consumers in 2012. This proportion is particularly high in the smaller Member States, where shopping online across borders concern more people: for example in Malta (42% of the consumers used a cross-border seller or provider at least once vs. 11% who used a domestic one), Luxembourg (41% vs. 14%), and Cyprus (31% vs. 5%)."&lt;/p&gt;&lt;p&gt;"Internet access makes individuals more likely to shop online both domestically and cross-border."&lt;/p&gt;&lt;p&gt;"59% of EU consumers feel confident about purchasing via the Internet from a retailer/provider located in their own country, but only 36% feel confident about purchasing via the Internet from a vendor located in another EU country."&lt;/p&gt;&lt;p&gt;"Confidence among people who have not made an online purchase is lower: 54% would be confident about purchasing domestically, but only 27% would feel confident about cross-border purchasing."&lt;/p&gt;</story><publish>2014-01-22 14:53:59</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/122/_consumer_attitudes_towards_cross-border_trade_and_consumer_protection_</item_location></blog><blog><ArticleID>120</ArticleID><title>"Modern Spice Routes: The Cultural Impact of Cross-Border Shopping"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;Last year, PayPal &lt;a href="https://www.paypal-media.com/assets/pdf/fact_sheet/PayPal_ModernSpiceRoutes_Report_Final.pdf"&gt;published&lt;/a&gt; a report titled "Modern Spice Routes: The Cultural Impact of Cross-Border Shopping" (summary infographic &lt;a href="https://www.paypalobjects.com/webstatic/mktg/pdf/PayPal_ModernSpiceRoutes_FactSheet_Six-Markets.pdf"&gt;here&lt;/a&gt;).&lt;/p&gt;&lt;p&gt;According to the report, top purchase categories for cross-border shoppers were: clothes, shoes and accessories ($12.5 billion); health and beauty products ($7.6 billion); personal electronics ($6 billion); computer hardware ($6 billion); jewellery, gems and watches ($5.8 billion); and home electronics ($5.4 billion). The main reasons for shopping online from overseas merchants are:  buying online to save money  (80%) and  more variety that cannot be found locally  (79%).&lt;/p&gt;&lt;p&gt; Cross-border trade is nothing new. Our local stores are filled with goods from around the world. What is new is how easy it has become for consumers to shop online directly from merchants around the world and the massive opportunity that represents,  - David Marcus, president of PayPal.&lt;/p&gt;</story><publish>2014-01-22 08:36:47</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/120/_modern_spice_routes__the_cultural_impact_of_cross-border_shopping_</item_location></blog><blog><ArticleID>118</ArticleID><title>E-commerce collaboration - Taiwan &amp; Japan</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to &lt;a href="http://www.thepaypers.com/default/taiwan-japan-in-e-commerce-collaboration/753799-0"&gt;this&lt;/a&gt;, Taiwan (Association of East Asian Relations) and Japan (Interchange Association) have reached an agreement regarding an e-commerce cooperation.&lt;/p&gt;&lt;p&gt;"(...) the agreement provides a mechanism to ensure safe e-commerce transactions and protect digital content. It removes trade barriers to digital products and service transactions, protects content creators' intellectual property, creates a stable and open environment that enables transactions related to information products, encourages a paperless trade across borders and prevents Internet fraud."&lt;/p&gt;&lt;p&gt;"The agreement also proposes to establish a platform to enable cooperation between the two countries' governments. The platform aims to encourage small- and medium-sized companies to engage in more e-commerce, as well as facilitating exchange of regulations and implementation experiences related to e-commerce."&lt;/p&gt;</story><publish>2014-01-21 23:21:31</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/118/e-commerce_collaboration_-_taiwan__amp__japan</item_location></blog><blog><ArticleID>116</ArticleID><title>Online cross-border trade to grow to $130 billion by 2020</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;According to new &lt;a href="http://gadgets.ndtv.com/internet/news/online-cross-border-trade-to-grow-to-130-billion-by-2020-study-473536"&gt;study&lt;/a&gt;, done by OC&amp;C &amp; Google, value of online exports in six of the top e-commerce markets (United States, Britain, Germany, Scandinavia, the Netherlands and France) will grow up to $130 billion by 2020 (for 2013 it was $25 billion).&lt;/p&gt;&lt;p&gt;"Over the next decade, online retail will become even more international. This represents a great opportunity for retailers by providing a new, capital-light approach to grow rapidly," - Anita Balchandani, OC&amp;C.&lt;/p&gt;</story><publish>2014-01-21 18:18:34</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/116/online_cross-border_trade_to_grow_to__130_billion_by_2020</item_location></blog><blog><ArticleID>114</ArticleID><title>China simplifies export tax exemption for e-commerce</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In January 2014, &lt;a href="http://www.thepaypers.com/default/china-simplifies-export-tax-exemption-for-e-commerce/753739-0"&gt;China's State Administration of Taxation and the Ministry of Finance&lt;/a&gt; changed the conditions under which e-commerce exporters can receive an export tax exemption (or refund).&lt;/p&gt;&lt;p&gt;"It is hoped that the new regulations will encourage a further increase in China's cross-border e-commerce. Currently, with e-commerce often involving large quantities of small value items, businesses are unable to access tax rebates without incurring uneconomical costs."&lt;/p&gt;</story><publish>2014-01-16 09:12:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/114/china_simplifies_export_tax_exemption_for_e-commerce</item_location></blog><blog><ArticleID>108</ArticleID><title>"Can I trust the trust mark?" - ECC-net report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;ECC-net recently published a &lt;a title=""Can I trust the trust mark?"" href="http://ec.europa.eu/dgs/health_consumer/dyna/enews/enews.cfm?al_id=1425" target="_blank"&gt;report&lt;/a&gt; entitled "Can I trust the trust mark?". "The report examines how online trust mark schemes achieve their objective of guaranteeing that their members offer good commercial practices, security and privacy for consumers."&lt;/p&gt;&lt;p&gt;"Earlier research has concluded that the five major concerns for e-commerce are security, privacy, unfamiliarity with services, lack of direct interaction, and credibility of information. Although these five areas are closely related, the key component must be considered to be security. In order to provide security, trust mark organisations have been described as parties that gather traders under certain criteria that are important in order to ensure a good climate for security and online shopping"&lt;/p&gt;&lt;p&gt;People, when shoping on-line, tend to trust more in checked sites, marks they know and buy from foreign big sites they've heard before. So, some unified form of cross-border consumer rights and knowledge of functioning of trust marks (especially for foreign sites) needs to be established.&lt;/p&gt;&lt;p&gt;&#xA0;&lt;/p&gt;</story><publish>2014-01-15 12:29:24</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/108/_can_i_trust_the_trust_mark___-_ecc-net_report</item_location></blog><blog><ArticleID>110</ArticleID><title>"Time to bet on cross-border e-commerce"</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;In recently published &lt;a href="http://evigo.pl/inpost-czas-postawic-na-handel-transgraniczny/" target="_blank"&gt;article&lt;/a&gt; [in Polish], Rafa  Brzoska, chairman of Integer.pl Group - second biggest mail/courier service in Poland - explains chalenges standing before Polish e-commerce market, specialy from point of view of mail services.&lt;/p&gt;&lt;p&gt;- "Polish e-commerce market is one of the biggest growing markets in Europe (...) in two years time it should be worth up to 30 billion zlotys"&lt;/p&gt;&lt;p&gt;- "Betting on innovation is the only right way"&lt;/p&gt;&lt;p&gt;- "As e-commerce is revolutionizing the retail world, so will modern forms of product delivery be revolutionizing postal and courier market"&lt;/p&gt;&lt;p&gt;- "Up to 80% of customers choose e-commerce shops based on courier capabilities"&lt;/p&gt;&lt;p&gt;- "We should develope m-commerce - Polish people want to use more mobile payments but not many sites allow to do that"&lt;/p&gt;&lt;p&gt;- "We need to breake cross-border e-commerce barrier (...) Polish people want to buy products from foreign sites"&lt;/p&gt;</story><publish>2014-01-15 12:02:04</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/110/_time_to_bet_on_cross-border_e-commerce_</item_location></blog><blog><ArticleID>106</ArticleID><title>Cross-border discrimination - ECC-net report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;European consumers face difficulties when buying services cross-border, reveals the latest &lt;a href="http://europa.eu/rapid/press-release_IP-13-1191_en.htm" target="_blank"&gt;report&lt;/a&gt; published on November 29, 2013 by the European Consumer Centre Network (ECC-Net).&lt;/p&gt;&lt;p&gt;"Commissioner for Consumer policy, Neven Mimica said: "Creating a true single market and enabling e-commerce to fulfil its potential growth could generate benefits of up to  200 billion for consumers. Unjustified discrimination based on the nationality or place of residence in the provision of services is forbidden by EU law. I want to make sure that consumers know their rights and that these rights are fully respected and enforced.""&lt;/p&gt;</story><publish>2014-01-15 10:01:28</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/106/cross-border_discrimination_-_ecc-net_report</item_location></blog><blog><ArticleID>103</ArticleID><title>Fraud in cross-border e-Commerce - ECC-net report</title><language>en</language><keywords/><summary/><image/><image_caption/><story>&lt;p&gt;A new &lt;a title="Fraud in cross-border e-Commerce - ECC-net report" href="http://ec.europa.eu/dgs/health_consumer/docs/news_20131206_ecc-report-cross-border-e-commerce_en.pdf" target="_blank"&gt;report&lt;/a&gt; by the European Consumer Centre Network (ECC-Net) investigates the scams faced by consumers when shopping online. The report focuses on fraud in cross-border e-commerce and what consumers can do to protect themselves from online fraud.&lt;/p&gt;&lt;p&gt;"12% of internet users across the EU have already experienced online fraud, and 8% have fallen victim to identity theft. The highest figures of internet users that say they have experienced online fraud are in Poland (18%), Hungary (17%), Malta (16%) and UK (16%), while respondents in Greece (3%), Slovenia (6%) and Spain (7%) are least likely to have experienced online fraud."&lt;/p&gt;</story><publish>2014-01-15 09:51:17</publish><expire>0000-00-00 00:00:00</expire><author>onnohansen</author><author_name>Onno Hansen</author_name><organisation_id>40</organisation_id><group_id>7</group_id><live>1</live><lastModified>2014-10-02 14:38:55</lastModified><lastModifiedUnix>1412260735</lastModifiedUnix><location>/blogs</location><item_location>https://blogs.apps.share-on.org.uk/blogs/103/fraud_in_cross-border_e-commerce_-_ecc-net_report</item_location></blog></blogs>
