French e-commerce market matures, but digital sales decline in 2013

Thursday, 30th January 2014

According to this, French business-to-consumer e-commerce sales have jumped 11.2% y-o-y in 2013.

"The estimations are based on bank card transactions with digital retailers fromfour major providers that handle 90% of bank card purchases at French e-tailers. Together, they have accounted for EUR 40.26 billion (USD 53.68 billion) in sales during 2013, compared with EUR 36.2 billion (USD 46.41 billion) in 2012."

"sSlowing growth is typical of a maturing market, and some decline was expected. But the actual figures were something of a surprise, after rises of around 20% in 2012 and 2011. The average basket size dropped by almost EUR 5 (USD 6.67), to EUR 81.51 (USD 108.68). Baskets shrank by roughly the same amount in the 2013 holiday season, compared with the equivalent period in 2012."

"The number of online bank card transactions has increased almost 18% in 2013. Another encouraging sign was the rapid adoption of one-click payment options, which enable shoppers to store their bank card information with a retailer and check out with a single click, after confirming the order details.A further development, potentially linked with the growing acceptance of one-click payments, is the rise in shopping and buying with mobile phones, smartphones and tablets. M-commerce sales have risen much more rapidly than overall sales."

"The number of digital buyers in France will pass 29 million in 2014 and rise by a further 600,000 annually through 2017ensuring an expanding customer base for online retailers."

Mobile payments grows at 55% year-on-year

Thursday, 30th January 2014

According to this, mobile payments segment accounts for 19.5% of all transactions worldwide in December 2013, which means a growth of 55% year-over-year(up from 12.6% December 2012).

"For the travel vertical segment, there was an increase of 22% in mobile payments and passes every other vertical with nearly 30% of all transactions made over smartphone or tablet. Gaming has seen the greatest increase in mobile payments over the last four months, up by 35% to 12%. Mobile transaction volume in retail has also risen by a third, up to 23%. Ticketing now sees 20% of transactions on mobile devices, up by 12%, and digital goods payments are 18% mobile, up by 9%."

"For all verticals except retail, smartphone payments outweighed tablet payments in volume. Yet tablets showed comparatively far higher average transaction value than smartphones or even PCs in the majority of cases. Of the five verticals, travel is the only one to show PCs dominating over tablets in terms of transaction value, despite having the highest share of mobile payments in volume."

E-Commerce Booming in Indonesia, Survey Finds

Wednesday, 29th January 2014

According to The Jakarta Globe, "up to 76 percent of Internet users in Indonesia shopped online over the past year and spent Rp 5.5 million ($450) annually on average."

"48% of the online shoppers were in the 18-to-30-year age group and earned a higher income."

E-commerce in Indonesia is growing rapidly as the number of Indonesian people connected to the Net, especially through smartphones, is growing. (...)The online market expansion and the growing number of online retailers last year clearly showed that there had been changes in young peoples online shopping behavior.

"Experts have pegged the value of Indonesias e-commerce potential at between $10 billion and $12 billion in 2015, spurred by the growing number of smartphone users connected to the Internet."

US shoppers more concerned about online shopping security

Wednesday, 29th January 2014

According to The Paypers, thesecurity breach that US-based retailer Target has suffered in December 2013,has had a major impact on the US consumers.

"Target had a security breach that hit almost all of their payment consoles. (...) financial information from 1.1 million credit and debit cards used at the company's U.S. retail locations between July 16 and October 30, 2013, may have been stolen by criminals."

"The US shoppers are now more concerned about the safety of their personal information. However, the same source points out that many of these people have not taken any steps to protect their data and make it more secure.61% of respondents have declared they now have deep worries when using online payment methods, while 62% are very concerned when they buy on their mobile phones. Just 37% have tried to use cash for their purchases to combat data thefts."

"Research also unveils that only 41% have mentioned that they have checked their credit card bills for signs of fraudulent activity and even fewer have changed their passwords on retailers' websites."

2014 trends dominating e-commerce - infographic

Tuesday, 28th January 2014

[caption id="" align="alignnone" width="720"] From Visualistan[/caption]

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